503 Management Positions jobs in Medford

The Business Systems Analyst helps develop systems technology projects that address the business needs of the organization. They independently meet with project stakeholders and business partners at all levels of the organization to elicit and gather business requirements. They develop and maintain formal specifications that clearly outline the key requirements.

The Business Systems Analyst collaborates Enterprise Architecture (EA), Enterprise Information Management (EIM), external vendors and internal IT resources to develop, test, and deploy technology solutions. The Business Systems Analyst follows the firm's system-development life cycle while working to release projects and maintenance items for the benefit of our clients and internal business partners.
PRINCIPAL RESPONSIBILITIES:

1. Performs analysis of business activities to determine business requirements. Works with portfolio managers, traders in investment operations business users to understand and define needs. Converts business requirements into functional specifications. Works closely with project team members, business users, QA, developers, and other technology professionals in an Agile environment to ensure that project deliverables are completed on time and within budget.
2. Acts as a liaison between business stakeholders and the technology organization to ensure proper implementation of requirements within the expected timetable. Communicates any material modifications of business requirements to business stakeholders.
3. Formulates and defines systems scope and objectives based on both user needs and an understanding of applicable business systems and industry requirements.
4. Ensures proper data processing through the use of data checks and reports to facilitate error free business processes.
5. Collaborates with the QA team in developing high level test plans. Reviews test cases developed by the QA team. Works with automated testing team when needed for performance/load testing as well as automated regression testing.
6. Works to ensure a positive end product for business stakeholders by overseeing the implementation of new software. Creates and maintains proper training materials and business documentation.
7. Follow the firm's Software Development Lifecycle (SDLC), ensuring that all steps of the process have been followed prior to releasing any code.
8. Provides application and production support as needed to the departments and systems that they support.

JOB REQUIREMENTS:

1. Bachelor's degree or equivalent experience in a business or technology related field.
2. Minimum of four years' experience in the financial services industry, ideally supporting buy-side technology. Trading and investment exposure preferred.
3. Intermediate technical skills including an understanding of underlying relevant technical architecture and business processes. Background in the entire trade lifecycle and derivative processing preferred.
4. Proven ability to efficiently utilize resources and communicate with others, both verbally and in writing.
5. Proven analytical skills and demonstrated ability to make independent decisions.
6. A firm understanding of systems development lifecycle and Agile framework.
7. Proven ability to develop creative solutions to meet business needs.

#LI-JW1

Sr. Associate, Business Control & Risk Management
Country: United States of America
**Your Journey Starts Here:**
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities **We Want to Talk to You!**
**The Difference You Make** :
The Sr. Associate, Business Control & Risk Management operates within the First Line of Defense and is accountable to assist the Business Control & Risk Management team in driving effective and consistent business line execution against the Enterprise Risk Management Framework. The incumbent is expected to champion the Business Control mandate as a critical business partner guiding stakeholders to embed risk management practices in the 1st line. The Sr. Associate serves as a subject matter expert by advising and guiding risk initiatives such as risk assessments, KRI/KPI development and monitoring, working with the business line to proactively self-identify issues, and ensure on-time remediation of issues.
+ **Drive Risk Culture** : Ensure awareness in the Business Line of risk frameworks, policies and standards.
+ **Communication** : Maintain communications with SLoD and Business Lines.
+ **Adherence to Risk Frameworks, Policies, and Standards** : Partner with SLoD to provide input/review of frameworks, policies and standards. Facilitate Business Line awareness of and adherence to risk frameworks, policies, and standards. Report and escalate exceptions and facilitate Business Line corrective actions.
+ **Continuous Monitoring** : Continuously monitors all sources of risk existing within the Business Line and externally. Engage in research, peer networking, and experience to anticipate critical risk issues impacting the Business Line. Understand where operational, strategic, reputational, compliance, and model risks exist in the Business Line and continually assess and improve controls to mitigate those risks. Monitor Key Risk, Key Performance, and Control Performance Indicators and report on negative/adverse trends in Business Line. Monitor risk profile to maintain tolerance within Risk Appetite.
+ **Issue Identification, Management, and Risk Assessmen** t: Support RCSA responsibilities including Metric to Risk and Control Mapping and Heracles data/input. Engage and hold Business Line process owners accountable to identify and assess risks. Support Business Lines in risk identification (e.g. NPBA, change management, etc.) Ensure all issues (Self-Identified, IA, Credit Risk Review or Regulatory) pertaining to the Business Line metrics are resolved within established timelines. Validate issues to ensure Business Line remediation is sufficient to address root cause and prevent recurrence.
+ **Exam Management** : Liaison with the Business Line for all exam related activities related to metrics including regulatory, Internal Audit and Credit Risk Review.
+ **Manage and execute risk related activities and routines as part of the following operational risk programs** : Risk and Control Self-Assessment (RCSA), Issues Management, Scenario Analysis, Top Risk, Material Risk Program, Event Escalation, Loss Management and Application Inherent Risk Assessment.
**What You Bring** :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field.
Master's Degree Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field.
9+ Years Risk Management, Internal Controls, relevant line of business experience and/or legal or regulatory experience.
5+ Years Business Unit.
+ Demonstrated experience executing risk projects across multiple business lines offering a wide variety of financial services products and services.
+ **Advanced knowledge of Information Security processes including, not limited to, network security, operations system security, Cloud security, and vulnerability management** .
+ Demonstrated thought leadership and application of operational risk identification and mitigation practices and procedures.
+ Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators.
+ Demonstrated judgement in escalation, ensuring risk-based clear line of sight for senior executives into existing and emerging issues/incidents.
+ Ability to build credibility with, collaborate with, and influence line of business executives.
+ Excellent analytical and complex problem-solving skills.
+ Superior project management skills.
+ Ability to constructively work both independently and in collaborative environments involving all levels of management and employees.
+ Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments and service levels.
+ Ability to anticipate the impact of regulatory and other environmental factors and proactively take action to ensure the team/function/enterprise is prepared.
+ Ability to build internal and external networks of information resources within the risk management ecosystem.
+ Ability to work with limited oversight from manager.
+ In depth research and analysis skills for more complex and critical data, interpret and communicate industry trends.
**It Would Be Nice For You To Have** :
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
**What Else You Need To Know** **:**
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
**Base Pay Range**
Minimum:
$86,250.00 USD
Maximum:
$155,000.00 USD
**Link to Santander Benefits:**
**Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) ( Culture:**
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
**EEO Statement:**
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
**Working Conditions** :
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
**Employer Rights:**
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
**What** **To Do Next** **:**
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
**Primary Location:** Quincy, MA, 1 Enterprise Drive-Quincy-Corp
**Other Locations:** Massachusetts-Quincy
**Organization:** Santander Holdings USA, Inc.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO

A family-owned and privately held property management company, First Realty Management, has more than 70 years of experience with the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm.

At the core of it all, our talented employees are what make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and opportunities to learn from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else – we always put our team members first.

A full-time position is available for a Management Assistant reporting to the Property Manager in E. Boston. This individual will be the first point of contact for all site management staff and residents. The ideal candidate will have excellent customer service, communication, and marketing skills.

Provides superior customer service to residents by assisting them with site services such as but not limited to:

• Parking assignments and parking issues.
• Assisting with move-ins, getting keys, and prepping other materials needed.
• Responsibilities include telephone reception, initiating work orders, filing, correspondence, etc.
• They will also assist in the coordination of rental activities and address residents' general concerns.

Provides superior customer service by:

• Answering telephones, directing incoming calls appropriately, taking messages, and assisting callers whenever possible.
• Greeting and assisting all visitors to the management office.
• Taking maintenance service requests and following up with maintenance staff to ensure completion when necessary.
• Taking resident complaints and handling matters according to guidelines established by a property manager.

Supports the site management office in an administrative capacity by :

• Maintaining resident files, lists, and other resident-related data.
• Collecting and processing rent checks and preparing rent receivables reports.
• Preparing memos, letters, reports, and other documents.
• Completing guest cards.
• Scheduling various services and inspections relating to buildings and apartments; Coordinating and communicating with residents when applicable.

Ensures the efficient operation of the management office by:

• Ordering office supplies, maintaining postage machines, and arranging office equipment repairs.
• Working with other staff members to ensure the management office maintains a professional appearance and environment.
• Assuming additional responsibilities and assisting co-workers when necessary.

Other Job Functions:

• Assists with the processing of rental applications.
• Helps to facilitate resident activities and parties.
• Other duties as assigned.

Requirements:

• Excellent resident relations, customer service, and telephone skills.
• General Office Skills.
• Good communication skills, both verbal and written.
• Strong organizational skills and attention to detail.

Abilities:

• Ability to work on simultaneous tasks calmly and effectively.
• Interest and ability to interact with other people effectively.
• Interest and ability to learn.

Knowledge of:

• Microsoft Word and Excel.
• Business English and letter format.

Experience:

• Prior work experience in an office environment.
• Will be required to cover the Management Office in the Property Manager’s absence.
• This position requires strong resident relations, along with the ability to work effectively with a wide variety of individuals.
• Strong knowledge of computer applications such as Word, Excel, etc. is essential.
• Must be able to organize priorities effectively and have excellent attention to detail.
• The ability to multi-task is essential.
• The schedule is Monday - Friday, 9 a.m. - 5 p.m.

Benefits:

• Sign-on bonus.
• Paid Vacation, Holidays, PTO/Personal leave.
• 401(k) plan.
• Health, Vision, and Dental Insurance.
• Life Insurance, Short- & Long-Term Disability.
• Flex spending accounts & Transportation expense accounts.
• Opportunity for professional growth and development.

RN-Management

Estimated Gross Weekly Wage $2438

Location Boston, MA

Schedule 10hrs

Start Date 11/03/2025

Assignment Length 13 weeks

Job Type Travel

Job ID BPOJP

Minimum Requirements

• State Licensure: A valid RN license in the state of practice
• Clinical Rotations: Minimum of 2 years recent RN experience
• Certificaton: BCLS, ACLS, NRP, & PALS according to the specialty assigned

Benefits

• Unmatched Job Opportunities: Access the largest, most reliable job database, updated in real-time to ensure you see the latest openings.
• Competitive Edge: Benefit from direct facility relationships for front-of-the-line access to jobs, many with quick, same-day offers.
• Expert Career Guidance: Work with a dedicated recruiter to achieve your dream career. We offer travel, per diem, and permanent positions with the expertise to support your success.
• Top-Notch Support and Experience: Enjoy competitive weekly pay and a team dedicated to your happiness 24/7.

Our comprehensive benefits package includes:

• Premium Insurance: Medical and dental coverage from day one.
• Housing Benefits: Paid company housing or a generous housing stipend with pet accommodations for approved travelers.
• Paid Sick Time: Accrue one hour of paid sick leave for every 30 hours worked.
• Benefits Debit Card: Receive a $100 monthly benefits debit card.
• Hot Discounts: Enjoy discounts on theme parks, movie tickets, shopping deals, hotels, and more.
• Travel Discounts: Plan special stays and save with our partnerships with Hotel Engine and Wyndham Hotels and Resorts.
• Empowerment Program: Participate in promotions, events, and fun activities with White Glove.

Join us to experience the advantages of working with the largest healthcare staffing company in the industry. Your dream job awaits!

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Primary Specialty Primary SpecialityAudits Infection Control / RNBlood Bank TechNurse Aneshesiology / CRNACare Management / RNCardio Vascular Operating Room Tech (CV OR)Anesthesiology / MDCase Management / RNCath Lab TechCardiology / MDCath Lab / RNClinical Lab TechnologistDermatology / MDClinic / RNClinical Lab TechnicianEmergency Medicine / MDCorrections / RNCT TechEndocrinology / MDEducator / RNDialysis TechFamily Practice / MDEmergency Room (ER) / RNEKG TechGastroenterology / MDEmergency Room (ER) Pediatrics / RNEmergency Room (ER) TechGeneral Medicine / MDEndoscopy / RNEndoscopy TechInfectious Disease / MDHemo-Dialysis / RNEP Lab TechMaternal Fetal Medicine / MDHome Health / RNHistology TechNeurosurgeon / MDHome Health - UAS Assessments / RNMammography TechNICU (Neonatal ICU) / MDICU (Intensive Care Unit) / RNMonitor TechOB/GYN / MDICU (Intensive Care Unit) Cardio Vascular / RNMRI TechOncology / MDIV Team / RNNuclear Medicine TechOrthopedic Surgery / MDLabor & Delivery (L&D) / RNOB TechOtolaryngologist (ENT) / MDLong Term Care (LTC) / RNOperating Room Tech (ORT)Pediatrics / MDLong Term Care (LTC) Supervisor / RNRadiation TherapistPrimary Care / MDManagement / RNRespiratory TherapistPsychiatry / MDMedical Surgical (Med Surg) / RNSterile Processing TechRadiology / MDMotherbaby / RNRDMS / Ultrasound TechRheumatology / MDNew Grad / RNRDCS (Echo Tech) - Adult / Ultrasound TechSurgery / MDNICU (Neonatal Intensive Care Unit) / RNVascular (RVT) / Ultrasound TechSurgery-Cardiothoracic / MDOncology / RNVascular IR TechUrology / MDOperating Room (OR) / RNX-Ray / Radiology TechVascular Surgery / MDPACU / RNMAClinical PsychologistPediatrics / RNPCAEmergency Medicine / NPPICU (Pedicatric Intensive Care Unit) / RNPhlebotomist / PCAFamily Practice / NPPsychiatry / RNPCTGeneral Medicine / NPPsychiatry Emergency Room (ER) / RNPsychiatric Tech / PCTHospice / Palliative Care / NPRadiology / RNBHANeonatology / NPSchool / RNPharmacistOB/GYN / NPTeleHealth / RNOccupational TherapistNeurology / NPTelemetry / RNPhysical TherapistPrimary Care / NPWound Care / RNSpeech TherapistPsych / NPAssessments / LPNPhysical Therapist AssistantSurgery / NPCase Management / LPNLCSW / Social WorkerUrgent Care / NPClinic / LPNLMSW / Social WorkerEmergency Medicine / PACorrections / LPNSocial WorkerFamily Practice / PAEmergency Room (ER) / LPNOccupational Medicine / PAHemo-Dialysis / LPNPrimary Care / PALong Term Care (LTC) / LPNSurgery / PAMedical Surgical (Med Surg) / LPNUrgent Care / PANew Grad / LPNPediatrics / LPNPsychiatry / LPNTelemetry / LPNSchool / LPNWound Care / LPNLong Term Care (LTC) / CNACare Companion / CNASitter / CNAMedical Surgical (Med Surg) / CNANew Grad / CNAPsychiatry / CNA

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**Requisition Number:**
**Job Description**
Cintas is offering an exciting Management Trainee program designed to kickstart your professional career. We are seeking a motivated and dynamic Management Trainee to join this well-structured program, where you'll gain in-depth knowledge of our business through hands-on rotations in various departments. This position is designed for individuals looking to develop their leadership skills and gain hands-on experience in various aspects of our business operations. The Management Trainee will work closely with experienced managers to learn about Outside Sales, Production/Warehouse Management, Office Management, Service Management and ultimately prepare you for career advancement opportunities within the company.
Key Responsibilities Include:
+ Rotate through departments immersing in the business from a leadership viewpoint.
+ Engage in outside sales activities to promote products and services while building customer relationships.
+ Provide exceptional customer service by addressing inquiries and resolving issues promptly.
+ Analyze sales data and assist in making informed business decisions.
+ Collaborate with key leaders on various projects related to sales management and operational efficiency.
+ Professional Development with access to Executive Leadership Seminars/Divisional Summits.
**Skills/Qualifications**
Required
+ Must have, or will obtain, a Bachelor's degree within six months
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
+ Have an active driver's license
+ Be at least 21 years of age
+ Obtain a DOT medical certification
+ Provide documentation regarding their previous employment
Preferred
+ Co-op or internship experience in a Customer Service, Sales, Production or Administrative role
+ A business or otherwise related academic major
+ A leadership/management role on campus or related extracurricular activities
Willingness to relocate regionally during, or at the end of, the program
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Compensation**
A reasonable estimate of base salary for this role is $67,000.00/Year. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift

**Requisition Number:**
**Job Description**
Cintas is offering an exciting Management Trainee program designed to kickstart your professional career. We are seeking a motivated and dynamic Management Trainee to join this well-structured program, where you'll gain in-depth knowledge of our business through hands-on rotations in various departments. This position is designed for individuals looking to develop their leadership skills and gain hands-on experience in various aspects of our business operations. The Management Trainee will work closely with experienced managers to learn about Outside Sales, Production/Warehouse Management, Office Management, Service Management and ultimately prepare you for career advancement opportunities within the company.
Key Responsibilities Include:
+ Rotate through departments immersing in the business from a leadership viewpoint.
+ Engage in outside sales activities to promote products and services while building customer relationships.
+ Provide exceptional customer service by addressing inquiries and resolving issues promptly.
+ Analyze sales data and assist in making informed business decisions.
+ Collaborate with key leaders on various projects related to sales management and operational efficiency.
+ Professional Development with access to Executive Leadership Seminars/Divisional Summits.
**Skills/Qualifications**
Required
+ Must have, or will obtain, a Bachelor's degree within six months
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
+ Have an active driver's license
+ Be at least 21 years of age
+ Obtain a DOT medical certification
+ Provide documentation regarding their previous employment
Preferred
+ Co-op or internship experience in a Customer Service, Sales, Production or Administrative role
+ A business or otherwise related academic major
+ A leadership/management role on campus or related extracurricular activities
Willingness to relocate regionally during, or at the end of, the program
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Compensation**
A reasonable estimate of base salary for this role is $67,000.00/Year. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift

Our client is a prestigious consulting firm seeking a strategic and analytical Management Consultant to advise businesses on improving performance and efficiency in **Boston, Massachusetts, US**. This role is pivotal in helping clients solve complex business challenges, optimize operations, develop growth strategies, and implement significant organizational change. You will be responsible for conducting in-depth analyses, developing actionable recommendations, and working closely with client teams to ensure successful implementation. The ideal candidate possesses strong business acumen, exceptional problem-solving skills, and a passion for driving tangible results.

Responsibilities:

• Conduct comprehensive business analyses to identify client issues, opportunities, and competitive advantages.
• Develop strategic and operational recommendations to address client challenges and achieve business objectives.
• Design and implement business process improvements, organizational restructuring, and change management initiatives.
• Gather and analyze data from various sources, including financial reports, market research, and stakeholder interviews.
• Prepare compelling presentations and reports to communicate findings and recommendations to senior client stakeholders.
• Facilitate workshops and meetings with client teams to foster collaboration and drive decision-making.
• Manage project timelines, resources, and client relationships to ensure successful project delivery.
• Stay current with industry trends, best practices, and emerging business models.
• Collaborate with internal teams to leverage expertise and deliver integrated solutions.
• Contribute to business development efforts by identifying potential client needs and supporting proposal development.

Qualifications:

• Master's degree in Business Administration (MBA), Finance, Economics, or a related field.
• Minimum of 5 years of experience in management consulting or a strategic advisory role within a corporation.
• Proven experience in project management, data analysis, and strategic planning.
• Strong understanding of various business functions, including operations, finance, marketing, and HR.
• Excellent analytical, critical thinking, and problem-solving skills.
• Exceptional communication, presentation, and interpersonal skills, with the ability to build rapport and influence stakeholders.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Demonstrated ability to work effectively in a team-oriented, fast-paced environment.
• Willingness to travel as required by client engagements.
• A results-oriented mindset with a passion for delivering value to clients.

This hybrid role offers a dynamic career path in **Boston, Massachusetts, US**, with a mix of collaborative in-office work and remote flexibility, allowing you to engage deeply with clients and drive significant business impact.

**Company Overview**
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
**About The Team:**
The Incident Management Team, being part of the IT Service Management (ITSM), works cross-functionally with Global Services, Engineering, Cloud Hosting and Management on the effective delivery of UKG's Cloud SaaS offerings.
**About The Role:**
This is an afternoon shift role: 1:00 PM est - 10:00 PM est
The IT Service Operations Specialist provides day-day support for all the ongoing customer facing & internal cloud infrastructure related incidents. In addition, they will work closely with the leads on operational improvement initiatives.
**Responsibilities:**
- Acknowledge incoming incidents via PagerDuty and spin-up a bridge
- Gather the initial information and document them in ServiceNow
- Adopt/Learn the internal automation tools for incident logging and tracking
- Learn various internal product & engineering team structures to effectively lead the bridges/war rooms
- Effectively lead the Incident bridges by taking charge of the room, leading the response teams (engineers, support specialists) to diagnose, troubleshoot, and resolve issues impacting applications to timely mitigate customer-impacting incidents.
- Engage with global communications teams for status page and external customer communications throughout the lifecycle of the incident
- Maintain the quality of the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA.etc)
- Learn the new product features for effective management of incident bridges
- Complete all organizational trainings timely
- Thrive under pressure with the ability to stay calm, handle conflict, and partner with other UKG teams to drive resolution
- Develop and monitor key metrics to understand incident trends, as well as operational resilience and readiness
**Basic Qualifications**
- 3+ years of experience supporting a global 24x7x365 incident management team in a SaaS environment
- 3+ years of technical experience (Support, Services, IT, Engineering) at a tech company with exposure working with complex customer base
- 1+ years of working in a Cloud (AWS or GCP or Azure; GCP preferred) environment
- 2+ years of working in a scrum/agile/SRE environment (hands-on experience will be a PLUS)
- 2+ years of working in on-call support rotation model and PagerDuty experience
- 2+ years of working experience with Teams (integrations with PagerDuty and Service Now), Confluence and Share Point
- Subject matter expertise in incident management frameworks; awareness of industry standards and best practices
**Preferred Qualifications:**
- Experience with working with the following tools: JIRA, ServiceNow, Salesforce, and Aha
- Experience working in an Agile technical environment
- Experience working in a Cloud environment
- Excellent problem-solving and decision-making skills to identify root causes and implement corrective actions
- Demonstrated ability to collaborate, build credibility, and establish good working relationships with leaders across UKG to ensure solid partnership and alignment
- Willingness/Ability to work in shift-based rotation model in a larger enterprise incident management team
**Where we're going**
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
**Equal Opportunity Employer**
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
The pay range for this position is $71,900 to $82,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ON HIRING SCAMS
UKG will never ask you for a copy of your driver's license, social security card, or passport during a job interview. For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined here ( .
ABOUT OUR JOB DESCRIPTIONS
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Working at 55ip means standing at the intersection of finance and technology-and at the cutting- edge of wealth management. We've been making rapid progress on our mission: to break down barriers to financial progress for financial advisors and their clients. Our Boston- and Mumbai-based team has built and brought to market a tax-smart investment strategy engine delivering intuitive experience and intelligent automation. Driven by strategic partnerships with world-class asset management firms, we've experienced breakthrough growth over the last year. Today, over 450 financial advisor firms with $1 trillion in discretionary assets (and counting) are using 55ip.

Job Description

As a Management Associate within 55ip, you will work to provide comprehensive support, focusing on firmwide coordination and management. You will play a crucial role in facilitating initiatives and ensuring seamless operations across the organization. You should have experience in management support, working closely with executive leadership, and possess strong organizational and communication skills. You will be motivated, strategic, a problem solver, and an effective leader. This role is based in Boston, MA.

Job responsibilities

• Provide direct support to the senior Management Team, assisting in the coordination of firm-wide initiatives and strategic priorities.
• Coordinate and facilitate meetings for the senior Management Team, ensuring effective agenda setting, documentation, and follow-up on action items.
• Manage executive processes and presentations, ensuring materials are of high quality and proactively prepared.
• Prepare ad hoc analyses and presentations for various management meetings.
• Assist with the planning and execution of firm-wide Townhalls and events to ensure seamless execution and organizational alignment.
• Establish and manage key management processes and materials, including Management Information Systems (MIS), business, and financial reviews.
• Drive execution and successful delivery of the strategic agenda.
• Facilitate communication and collaboration across departments to ensure alignment with organizational goals.
• Assist in the planning process, including setting corporate priorities and developing strategies with key stakeholders.

Required qualifications, capabilities and skills

• Strong work ethic and a desire to work in a fast-paced environment.
• Exceptional organizational capabilities, attention to detail, and analytical skills.
• Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
• Excellent written and verbal communication skills.
• Proficiency in Excel, PowerPoint, and LLM tools.
• Ability to work cooperatively and collaboratively with all levels of employees and management.
• Experience in management support and strategic planning in a financial services or investment management context.
• Understanding of ETFs, mutual funds, model-portfolios, separately managed accounts, and direct indexing

About 55ip
55ip is a financial technology company whose purpose is to break down barriers to financial progress. Wealth management enterprises and financial advisors use 55ip's tax-smart investment strategy engine to dramatically improve their efficiency and effectiveness. 55ip's intuitive experience and intelligent automation elevate portfolio design and delivery, helping advisors save time and drive better outcomes for their clients. At the heart of the experience is 55ip's ActiveTax® Technology, which includes tax-smart transitions, management, and withdrawals. 55ip is becoming the industry standard by connecting to platforms where advisors manage their client accounts, enhancing workflow and reducing the need to move the assets. More information is available at one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary
Boston,MA $13,000.00 - 160,000.00 / year