3 Management Roles jobs in Chelsea

Sr. Associate, Business Control & Risk Management
Country: United States of America
**Your Journey Starts Here:**
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities **We Want to Talk to You!**
**The Difference You Make** :
The Sr. Associate, Business Control & Risk Management operates within the First Line of Defense and is accountable to assist the Business Control & Risk Management team in driving effective and consistent business line execution against the Enterprise Risk Management Framework. The incumbent is expected to champion the Business Control mandate as a critical business partner guiding stakeholders to embed risk management practices in the 1st line. The Sr. Associate serves as a subject matter expert by advising and guiding risk initiatives such as risk assessments, KRI/KPI development and monitoring, working with the business line to proactively self-identify issues, and ensure on-time remediation of issues.
+ **Drive Risk Culture** : Ensure awareness in the Business Line of risk frameworks, policies and standards.
+ **Communication** : Maintain communications with SLoD and Business Lines.
+ **Adherence to Risk Frameworks, Policies, and Standards** : Partner with SLoD to provide input/review of frameworks, policies and standards. Facilitate Business Line awareness of and adherence to risk frameworks, policies, and standards. Report and escalate exceptions and facilitate Business Line corrective actions.
+ **Continuous Monitoring** : Continuously monitors all sources of risk existing within the Business Line and externally. Engage in research, peer networking, and experience to anticipate critical risk issues impacting the Business Line. Understand where operational, strategic, reputational, compliance, and model risks exist in the Business Line and continually assess and improve controls to mitigate those risks. Monitor Key Risk, Key Performance, and Control Performance Indicators and report on negative/adverse trends in Business Line. Monitor risk profile to maintain tolerance within Risk Appetite.
+ **Issue Identification, Management, and Risk Assessmen** t: Support RCSA responsibilities including Metric to Risk and Control Mapping and Heracles data/input. Engage and hold Business Line process owners accountable to identify and assess risks. Support Business Lines in risk identification (e.g. NPBA, change management, etc.) Ensure all issues (Self-Identified, IA, Credit Risk Review or Regulatory) pertaining to the Business Line metrics are resolved within established timelines. Validate issues to ensure Business Line remediation is sufficient to address root cause and prevent recurrence.
+ **Exam Management** : Liaison with the Business Line for all exam related activities related to metrics including regulatory, Internal Audit and Credit Risk Review.
+ **Manage and execute risk related activities and routines as part of the following operational risk programs** : Risk and Control Self-Assessment (RCSA), Issues Management, Scenario Analysis, Top Risk, Material Risk Program, Event Escalation, Loss Management and Application Inherent Risk Assessment.
**What You Bring** :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field.
Master's Degree Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field.
9+ Years Risk Management, Internal Controls, relevant line of business experience and/or legal or regulatory experience.
5+ Years Business Unit.
+ Demonstrated experience executing risk projects across multiple business lines offering a wide variety of financial services products and services.
+ **Advanced knowledge of Information Security processes including, not limited to, network security, operations system security, Cloud security, and vulnerability management** .
+ Demonstrated thought leadership and application of operational risk identification and mitigation practices and procedures.
+ Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators.
+ Demonstrated judgement in escalation, ensuring risk-based clear line of sight for senior executives into existing and emerging issues/incidents.
+ Ability to build credibility with, collaborate with, and influence line of business executives.
+ Excellent analytical and complex problem-solving skills.
+ Superior project management skills.
+ Ability to constructively work both independently and in collaborative environments involving all levels of management and employees.
+ Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments and service levels.
+ Ability to anticipate the impact of regulatory and other environmental factors and proactively take action to ensure the team/function/enterprise is prepared.
+ Ability to build internal and external networks of information resources within the risk management ecosystem.
+ Ability to work with limited oversight from manager.
+ In depth research and analysis skills for more complex and critical data, interpret and communicate industry trends.
**It Would Be Nice For You To Have** :
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
**What Else You Need To Know** **:**
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
**Base Pay Range**
Minimum:
$86,250.00 USD
Maximum:
$155,000.00 USD
**Link to Santander Benefits:**
**Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) ( Culture:**
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
**EEO Statement:**
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
**Working Conditions** :
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
**Employer Rights:**
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
**What** **To Do Next** **:**
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
**Primary Location:** Quincy, MA, 1 Enterprise Drive-Quincy-Corp
**Other Locations:** Massachusetts-Quincy
**Organization:** Santander Holdings USA, Inc.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO

Become a part of our caring community and help us put health first

The Business Intelligence Lead role, leads the design, development, and management of Power BI dashboards and analytics initiatives to support Medicare/Medicaid care management programs. The role emphasizes project management, advanced DAX programming for Power BI, and reporting related to key care management metrics and KPIs (Key Performance Indicators).

Key Responsibilities:

• Develop, optimize, and maintain Power BI dashboards using advanced DAX (Data Analysis Expressions) to measure productivity, quality outcomes, and other program KPIs for care management in Medicare/Medicaid.

• Apply DAX to create complex calculated columns, measures, and custom aggregations, enabling robust and actionable visualization of care management metrics such as member engagement, assessment completion rates, quality measure achievement, and productivity statistics.

• Lead multiple analytics and reporting projects, ensuring alignment of project timelines, deliverables, and business goals.

• Collaborate with stakeholders to define specifications for care management metrics, business requirements, and continuous improvement initiatives.

• Analyze large datasets using Power BI and DAX to deliver timely, accurate insights for regulatory reporting, operational monitoring, and strategic decision support.

• Communicate findings and recommendations based on dashboard results to executive leadership and operational teams.

• Provide training and technical assistance to colleagues regarding optimal use of Power BI and interpretation of care management analytics.

• Maintain project documentation, data quality checks, and ensure compliance with Medicare/Medicaid program reporting standards.

Use your skills to make an impact

Required Qualifications:

• MBA in Healthcare Administration, Business Analytics, Information Systems, or related field.

• 4+ years’ experience in healthcare analytics and project management, with a focus on Medicare/Medicaid and/or care management operations.

• 2+ years of hands-on experience building Power BI reports and dashboards leveraging advanced DAX expressions, including calculated measures, time intelligence functions, and data modeling

• Proven ability to understand how data relates to business goals, with a demonstrated capacity to identify opportunities for improvement and growth.

• Experience utilizing SQL or Tableau for data analysis, reporting, and visualization is required to support decision-making and optimize business processes.

• Demonstrated experience in project management, including organizing projects, managing timelines, facilitating effective meetings, and adapting strategies to achieve project objectives.

• Demonstrated familiarity with care management metrics, including productivity, quality, regulatory compliance, and program effectiveness for Medicare/Medicaid

• Strong analytical, critical thinking, and problem-solving abilities; experience managing multiple projects effectively.

• Advanced proficiency with Power BI, Tableau, DAX, and Microsoft Excel; experience with SQL or other analytics platforms is an asset.

Preferred Qualifications:

• Experience building custom DAX solutions for healthcare or Medicare/Medicaid analytics.

• Knowledge of Medicare/Medicaid care management reporting and performance metrics.

• Experience with additional analytics platforms (e.g., Python, Azure).

Work at Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is required.

• Satellite, cellular and microwave connection can be used only if approved by leadership.

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If selected to move forward with an interview, expect an email link to be sent to you to complete the video screening.

Social Security Task

Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from with instructions to add the information into the application at Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$117,600 - $161,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline:

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our