238 Management jobs in Bear

RN - Utilization Management Nurse

FT Day Shift (Hrs.: 8a-4:30p)

Newark, DE

ChristianaCare Hospital in Newark, DE, is seeking a Utilization Management Nurse with experience in Utilization Management within an Acute Care Hospital setting.

PRIMARY FUNCTION:

Responsible for ensuring the delivery of efficient and effective health care while evaluating the medical necessity, appropriateness, and efficiency of the use of health care services, procedures, and facilities under the provision of the applicable health benefits plan.

UTILIZATION MANAGEMENT

• Performs admission and concurrent review to identify medical necessity, level of care, and appropriateness of setting using established criteria and clinical guidelines within 24 hours of admission.
• Reviews the admission assessment and collaborates with primary nurse and other health care providers to ensure a multidisciplinary plan-of-care is in place to meet identified patient care needs and desired outcomes.
• Manages observation level of care and works with the attending physician and/or clinical provider caring for the patient to ensure observation status does not exceed 48 hours.
• Identifies system issues that serve as barriers to care.  Participates in the development and implementation of strategies to remove barriers and facilitate performance improvement measures.
• Monitors efficiencies in scheduling diagnostic procedures and coordination of treatments to facilitate the achievement of effective clinical, fiscal, quality, and patient satisfaction goals.
• Reports information generated from the utilization management referral process for LOS data and physician profile database.
• Collaborates with the unit medical director and/or physician advisor to facilitate achievement of clinical, quality, financial, and patient satisfaction goals.
• Notifies physician when a patient does not meet criteria for acute care hospitalization and pursues documentation to justify continued stay within 24 hours.
• Collaborates with the Physician Advisor to facilitate the achievement of clinical, quality, financial, and patient satisfaction goals.
• Presents “Letters of Non-Coverage (LON) to patients and/or families when the acute stay is no longer necessary (Third Party and/or Medicare).
• Communicates and secures continued stay authorization with Managed Care Organizations.
• Tracks all carve-outs and submits reason codes for data entry.
• Serves as a resource to nursing and ancillary staff, providing education on utilization review processes as needed.
• Trends potential barriers to patient advancement through the system intervene assertively and appropriately when necessary.
• Provides On-call support for the Transfer Center to evaluate medical necessity and appropriateness when a request is obtained from an outside facility for patient transfer to ChristianaCare
• Identifies the need for the patient to be evaluated by other members of the health care team and takes appropriate action to facilitate.
• ED UM works closely with ED providers to review medical necessity and/or collaborate with ED CM for discharge planning, as appropriate.

Education & Experience Requirements:

• DE RN licensure or compact state RN licensure. 
• Bachelor’s degree in nursing Required.
• Minimum of 3 years recent experience as a Registered Nurse in acute care, adult care setting. critical care experience is required.
• Clinical Documentation, Case Management or Utilization Management experience strongly preferred.
• Completes a minimum of 8 continuing education credits (CEU’S) per year in Utilization and/or Case Management.
• Actively participates in department operational planning work groups.

PHYSICAL DEMANDS:

Ability to ambulate within the hospital setting (walking, stairs, etc.).  Occasional sitting, standing, and lifting loads of 5-10 pounds.  Ability to utilize computer equipment/programs. Ability to sit or stand at a computer workstation and proficiently utilize computer equipment/programs for long periods of time.

WORKING CONDITIONS:

Occasional exposure to Office materials (i.e., White Out, Toner, etc.)

PREFERRED QUALIFICATIONS

Professional Engineer Registration

6+ years experience in PRA model development or application, or

SRO License or Certificate

PREFERRED QUALIFICATIONS

• Professional Engineer Registration
• Advanced technical degree or related coursework
• 4 years experience in PRA model development or application

Executive Director, Operations Management - OnDemand & Variable Tech

Job ID

220744

Posted

11-Jul-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Remote - US - Remote - US - United States of America

The position is equivalent to a Sector COO

Responsible for overseeing On Demands global operations to ensure the efficient, effective, and integrated delivery of mobile technician services, third-party partnerships, and call center solutions. This executive will drive operational excellence, foster strategic partnerships, champion technology-enabled processes, and lead a transformation towards digital-first engagement. The ideal candidate will be a decisive, innovative leader with deep experience in FM service delivery, large-scale operational management, and transformation programs in a global context.

Operational Leadership and Strategy

• Develop and execute a global operational strategy that aligns with the organization's vision and growth objectives.

• Oversee end-to-end service delivery for mobile technicians and 3P service providers, ensuring optimal route planning, utilization, and service quality across all geographic regions.

• Align operational frameworks and service level agreements (SLAs) to meet or exceed customer expectations.

Digital Transformation and Contact Center Management

• Lead the transformation of a high-volume call center into a digitally-enabled customer service hub, leveraging self-service platforms and automation.

• Develop digital-first strategies (e.g., omnichannel communication, AI-driven dispatch, analytics) to elevate customer experience and service efficiency.

• Ensure rigorous performance measurement (e.g., average handle time, first-call resolution, customer satisfaction).

Process Optimization and Continuous Improvement

• Implement data-driven methodologies (e.g., Lean, Six Sigma) to drive ongoing process improvements, reduce costs, and enhance service levels.

• Oversee standardization and harmonization of operational processes across regions and business units.

• Champion a culture of accountability, transparency, and continuous learning within the operations function.

Financial Management and Operational Budgeting

• Collaborate with the executive leadership team to set financial targets and operational budgets, ensuring alignment with the company's strategic plan.

• Monitor and optimize cost structures, driving profitability through process improvements, strategic sourcing, and vendor management.

• Evaluate capital expenditures for technology upgrades, infrastructure improvements, and new growth initiatives.

Stakeholder and Relationship Management

• Build and maintain strong relationships with clients, suppliers, and third-party service providers to ensure seamless service delivery and collaboration.

• Serve as a spokesperson for operational excellence and innovation when engaging with senior clients and corporate boards.

Leadership and Talent Development

• Recruit, mentor, and retain high-performing operational leaders, creating a succession pipeline within the global operations team.

• Foster a customer-centric, inclusive, and performance-driven culture that encourages collaboration and innovation.

• Implement leadership development programs and skill-building initiatives to ensure continual growth of operational staff.

What You'll Need:

• Bachelor's Degree preferred with 15+ years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

• Motivation to impact results of a business unit, major operational segment, or enterprise-wide organization sub-function.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Meticulous organizational skills with a masterful inquisitive mindset.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Executive Director position is $230,000 annually and the maximum salary for the Executive Director position is $250,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)