Director, Process Improvement & Operational Excellence

42303 Owensboro, Kentucky Molina Healthcare

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**Job Description**
**Job Summary**
Leads business process improvement initiatives that result in operational efficiencies and/or an increase in customer satisfaction. Assists in development of MHI's business process improvement methodology and in the implementation of a business process improvement capability.
**Knowledge/Skills/Abilities**
- Defines program scope, establish approach for implementation and maintains program infrastructure
- Develop a method for assessing program effectiveness and a cadence for assessing and adjusting
- Develop approach for communication organizationally about the program
- Determine program support needs
- Gains agreement on process improvement opportunities to be undertaken and assists in the prioritization of approved initiatives/projects.
- Keeps abreast of current trends impacting Lean concepts/methodologies/tools to ensure that best practices are utilized in process improvement efforts.
- Coordinates and collaborates with Molina enterprise Operational Excellence team and health plan Operational Excellence teams
- Ensures appropriate alignment within the program with organizational Operational Excellence programs
- Manages the portfolio of projects, educational programs and coaching plan for the organization
- Develop managers and staff in lean principles, methodology and application through individual coaching, education and projects
- Explains and applies accepted methodologies (i.e. identify desired outcomes, analyze current processes/problems, collect/analyze relevant data, uncover root causes, develop performance/process improvement plan and implementation tactics, test recommendation and assess results.)
- Establish and maintain an education and coaching approach for all levels of staff. Continuously evaluates training and coaching needs of the organization as it relates to process improvement. Develops and maintains the necessary curriculum and supporting materials to education staff and leaders.
- Facilitates Lean improvement workshops in partnership with managers; develops and delivers presentations/education to mentor/coach various key leadership and management staff to promote awareness, understanding, acceptance and engagement of Lean concepts, methodologies and tools.
**Job Qualifications**
**Required Education**
Bachelor's degree required in a related field (Business Administration, Healthcare, Engineering, etc.)
**Required Experience**
- 8 years' experience in healthcare
- 4 years of management level experience
- Understanding of all areas of health plan operations: claims processing, customer service/call center, provider contracting, benefit design and configuration, product development, membership accounting and enrollment, operational systems, provider contracting, authorizations/referrals, utilization management.
- Understands key revenue levers and cost drivers of business processes.
- Understands critical success factors for the industry.
- Experience designing and delivering solutions related to operational improvement functions.
- Strong leadership qualities and ability to get results.
**Preferred Education**
Graduate Degree
**Preferred Experience**
- 6 years of healthcare related process improvement experience with demonstrable successes in application of Lean/Six-Sigma
- 10 years of process improvement experience
**Preferred License, Certification, Association**
LEAN certification and/or Lean Six Sigma Black Belt
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $107,028 - $250,446 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
View Now
Be The First To Know

About the latest Manufacturing engineer Jobs in Owensboro !

 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Manufacturing Engineer Jobs View All Jobs in Owensboro