60 Manufacturing jobs in Rensselaer
Manufacturing Support Technician
Posted 2 days ago
Job Viewed
Job Description
* Performs equipment cleaning tasks related to small parts used in clean rooms (process areas) per approved standard operating procedures (SOPs) and in accordance with production schedules. o This includes loading of parts washer, unloading of parts washer, bagging, and labeling of small parts used for manufacturing productiono Maintaining small part inventoryo Gowning into the clean room includes donning a gown (jumpsuit), hood, shoe covers, gloves, hairnet, and facemask * Following current good manufacturing practices (cGMPs). o Technicians will be expected to document the performed tasks accurately and per the approved procedure. All documents are subject to review by regulatory agencies and therefore must be maintained appropriately. * Performing unit operations in a timely manner to meet production schedules. * Flexibility and continuous support must be always provided to assist 24/7 manufacturing operations. * Follows current good manufacturing practices (cGMPs) including proper documentation of training. * Ensures all tasks are performed in a manner consistent with safety standards. * Flexibility to work according to the production schedule, as required. * Understand and adhere to strict clean room microbial controlsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . * Requires High School Diploma or equivalent, along with some relevant work experience. * Demonstrated ability to work well with general direction and information * Effective verbal and written communication skills
Manufacturing Support Technician
Posted 2 days ago
Job Viewed
Job Description
Manufacturing Support Technician
Job Number: 358476
Category: Engineering Technician
Description: Job Title: Manufacturing Support Technician
Location: Troy, NY
Pay Rate: $22 /hr.
Start Date: Right Away
Keywords: #ManufacturingSupportTechnician
Job Description:
Position Summary:
We are seeking a detail-oriented and reliable Manufacturing Support Technician to perform routine preventive maintenance (PM) on semiconductor manufacturing equipment. This role is essential to ensuring equipment uptime, process stability, and a clean manufacturing environment. The ideal candidate will have strong mechanical aptitude, a commitment to safety, and the ability to follow detailed procedures in a cleanroom or controlled environment.
This technician will work closely with Manufacturing Technicians and Production Team Leaders to coordinate and schedule PMs in a way that minimizes disruption to production.
Key Responsibilities:
* Perform daily, weekly, and monthly preventive maintenance tasks on semiconductor tools and equipment.
* Conduct particle checks and inspections to ensure equipment cleanliness and compliance with cleanroom standards.
* Perform chemical drum changes and ensure proper handling and disposal of hazardous materials.
* Perform wipe-down preventive maintenance (PM"s) to maintain cleanliness and reduce particle contamination on and around equipment
* Collaborate with Manufacturing Technicians and Production Team Leaders to schedule PMs around production needs.
* Document all maintenance activities accurately in the Manufacturing Execution System (MES)
* Follow detailed work instructions and standard operating procedures (SOPs).
* Identify and report equipment issues or potential failures to appropriate personnel.
* Maintain a clean and organized work area, adhering to all safety and environmental protocols.
* Assist with managing and tracking spare part inventories to ensure availability for scheduled maintenance.
* Perform other related duties and tasks as assigned to support manufacturing operations and equipment reliability.
Qualifications:
* High school diploma or equivalent required; technical certification or associate degree in a related field preferred.
* 1-2 years of experience in a manufacturing or maintenance role, preferably in a semiconductor or cleanroom environment.
* Familiarity with PM procedures, chemical handling, and cleanroom protocols.
* Ability to read and interpret technical documents, maintenance manuals, and SOPs.
* Strong attention to detail and commitment to quality and safety.
* Basic computer skills and experience with MES systems is a plus.
* Strong communication and teamwork skills to coordinate effectively with production teams.
Physical Requirements:
* Ability to stand, walk, bend, and lift up to 50 lbs.
* Comfortable working in cleanroom attire and handling chemicals with appropriate PPE.
* May require shift work, including nights or weekends, depending on production needs.
"Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws."
Location: Troy , NY
Minimum Experience (yrs): 1-2
Required Education: Not Specified
Benefits:
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Manufacturing Support Technician
Posted 7 days ago
Job Viewed
Job Description
Talascend is currently seeking a Manufacturing Support Technician for a contract opportunity with our client in Troy, New York .
Overview
This role is essential to ensuring equipment uptime, process stability, and a clean manufacturing environment. The ideal candidate will have strong mechanical aptitude, a commitment to safety, and the ability to follow detailed procedures in a cleanroom or controlled environment.
Responsibilities
- Perform daily, weekly, and monthly preventive maintenance tasks on semiconductor tools and equipment.
- Conduct particle checks and inspections to ensure equipment cleanliness and compliance with cleanroom standards.
- Perform chemical drum changes and ensure proper handling and disposal of hazardous materials.
- Perform wipe-down preventive maintenance (PMs) to maintain cleanliness and reduce particle contamination on and around equipment.
- Collaborate with Manufacturing Technicians and Production Team Leaders to schedule PMs around production needs.
- Document all maintenance activities accurately in the Manufacturing Execution System (MES).
- Follow detailed work instructions and standard operating procedures (SOPs).
- Identify and report equipment issues or potential failures to appropriate personnel.
- Maintain a clean and organized work area, adhering to all safety and environmental protocols.
- Assist with managing and tracking spare part inventories to ensure availability for scheduled maintenance.
- Perform other related duties and tasks as assigned to support manufacturing operations and equipment reliability.
- High school diploma or equivalent required; technical certification or associate degree in a related field preferred.
- 1-2 years of experience in a manufacturing or maintenance role, preferably in a semiconductor or cleanroom environment.
- Familiarity with PM procedures, chemical handling, and cleanroom protocols.
- Ability to read and interpret technical documents, maintenance manuals, and SOPs.
- Strong attention to detail and commitment to quality and safety.
- Basic computer skills and experience with MES systems is a plus.
- Strong communication and teamwork skills to coordinate effectively with production teams.
- Ability to stand, walk, bend, and lift up to 50 lbs.
- Comfortable working in cleanroom attire and handling chemicals with appropriate PPE.
- May require shift work, including nights or weekends, depending on production needs.
Shift
1st shift
#IND123
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Drug Screen may be required.
Program Manager, Manufacturing
Posted 10 days ago
Job Viewed
Job Description
Manufacturing is a pillar within Meta's Delivery Team supporting data center construction. We exist to support the predictable delivery of capacity at scale through manufactured solutions.The Manufacturing Team's primary focus is supply chain engagement and optimization. We accept Manufacturing Informed Designed (MID) components and orchestrate their detailing and prototyping to optimum manufacturability then work with our partners in Delivery to plan logistics and integration to avoid challenges in construction.This team is comprised of strategic designers, strategic builders, tactical specialists, plus internal and external subject matter experts (SME) including preconstruction managers, contractors, schedulers, equipment reliability engineers, and sourcing specialists. This position will lead program management of all manufactured components in support of Meta's RPL project. This mega-project is of such scale that it requires a high-performing PM to drive strategic and tactical aspects of first-of-kind prototyping, logistics, and integration. Never before have we relied so heavily on offsite construction; a necessity here to deliver a project of this magnitude on an aggressive timeline. The successful candidate will be instrumental in ensuring the timely delivery of this capacity on what will be the largest project in Meta's history and one of a few of the largest data centers in the world.
**Required Skills:**
Program Manager, Manufacturing Responsibilities:
1. Program Management - Lead coordination, document, and anticipate program needs to ensure cost, schedule, and quality in concert with the mega-project construction
2. Primary Interface with the Manufacturing CAPs (Component Accountable PMs) - to coordinate on Supplier production (manufacturing execution) including configuring supply chain, production, scheduling, strategic inventory, logistics, and integration in collaboration with our delivery and quality teams
3. Interface with mega-project MOFE (Manufactured Owner Furnished Equipment) Onsite Logistics PM for logistical planning
4. Interface with mega-project MOFE Onsite Integration / Testing PM for planning and coordination
5. Manage GC (General Contractor) MOFE Coordinators for logistics, planning, coordination, reporting, lessons learned, etc.
6. Risk Matrix development, maintenance, and related reporting
7. Cost & Change Coordination with mega-project Meta designees including CM/PCA, ISCE, & MOFE CAPs
8. Schedule Development with Engineering/Scheduling, GCs, CAPs, & Suppliers
9. Regular Debriefs / Lessons Learned development, summary and communication to Engineering, Leadership, & XFNs (cross-functional partners)
10. Partner with cross functional teams on related efforts to ensure alignment and transparency across Design, Engineering, & Construction (DEC)
11. Partner closely with Sourcing Team for strategy and deployment of owner furnished equipment.
12. Partner with Global QA/QC Team to identify and strategically shift to the vendors and manufacturers, appropriate elements of the multi-trade integration and commissioning efforts to reduce onsite efforts. Your objective is to embed as much trade work and commissioning as is appropriate at the optimum points of fabrication from start through to the final point of integration.
13. Support team learning by bring lessons learned, vendors, new technology, and other topics to the group for exploration.
14. Travel approximately 40% Domestic Travel to construction and fabrication sites required (including minimal international travel as required)
**Minimum Qualifications:**
Minimum Qualifications:
15. Bachelor's degree or equivalent work experience in program management
16. 10+ years' experience in construction, manufacturing, and/or project planning
17. Experience in large scale construction management and/or scalable manufacturing
18. Manufacturing-for-construction background with understanding of lean manufacturing and supply-chain management plus knowledge of production machinery, processes, and standards in the field or industry experience with developing workflows and their associated flowcharts, schedules, and action plans
19. Experience building consensus and communicate effectively with a wide range of audiences (stakeholders to executive leadership).
20. Proven track record of adaptability and problem-solving in a dynamic work environment
21. Proficient working knowledge of Google Workspace and Bluebeam
**Preferred Qualifications:**
Preferred Qualifications:
22. Experience with off-site fabrication, pre-assembly and/or modularization of complex elements for construction (or off-shore) projects
23. Mission Critical, infrastructure, and/or data center construction experience
24. Experience working with blended architecture, engineering, manufacturing/assembly and construction teams
25. Software experience with eBuilder, Procore, Solidworks, Autodesk modeling software, Primavera P6, and/or BIM 360
26. Experience with LEAN tools (such as Choosing by Advantage, Last Planner/Pull Planning, Gemba, Kanban)
27. Experience working with Statistical Process Control (SPC), Just In Time (JIT) strategizing, and manufacturing data analytics.
28. PMP Certification
**Public Compensation:**
$144,000/year to $201,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Manufacturing Quality Engineer
Posted 10 days ago
Job Viewed
Job Description
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.
**Required Skills:**
Manufacturing Quality Engineer Responsibilities:
1. Develop the manufacturing and quality plans for cabling products for Meta's data centers, including copper, single mode fibre, and multimode fibre cabling, patch panels, cable runways, cable enclosures, and connectors.
2. Develop the manufacturing and quality plans for, IDC products such as Gen sets, Hot Aisle, Racks, UPS, PDUs, Busways, Load banks.
3. Evaluate manufacturing processes by applying knowledge of design, fabrication, assembly, tooling, and materials.
4. Participate in design reviews and provide feedback for DFM (design for manufacturability), DFT (design for testability), yield improvements, and quality control, and audit manufacturing sites to assess supplier's capabilities and implement manufacturing and quality best practices.
5. Drive Lean projects to improve manufacturing and data center processes to eliminate waste, reduce cost, and improve yield, and provide technical leadership and expertise within the supply chain teams during the hardware product lifecycle.
6. Ensure product and process quality targets are met by working with engineering to design test methods, establishing standards, and driving continuous improvement with manufacturers and equipment providers.
7. Improve manufacturing efficiency by analyzing and planning workflows, space requirements, and equipment layout, and prepare product and process reports by collecting, analyzing, and summarizing information and trends in manufacturing, field, and RMA data.
8. Knowledge of quality control techniques, including statistical process control (SPC), measurement system analysis (MSA), and failure mode and effects analysis (FMEA).
9. Knowledge of quality control techniques, including statistical process control (SPC), measurement system analysis (MSA), and failure mode and effects analysis (FMEA).
10. Familiarity with product lifecycle management (PLM) systems and enterprise resource planning (ERP) systems.
11. Experience in working with suppliers to ensure compliance to UL listing and EHS regulations.
12. Familiarity with quality management systems, such as ISO 9001 or similar standards.
13. Strong communication and negotiation skills to work with suppliers on resolving quality issues and improving performance.
14. Lead XFN Meta team and Manage supplier team for product delivery.
15. Telecommute from anywhere in the US permitted.
**Minimum Qualifications:**
Minimum Qualifications:
16. Requires a Master's degree in Computer Science, Electrical Engineering, Mechanical Engineering, or related field and 24 months of work experience in job offered or in a quality engineering-related occupation.
17. Requires 24 months of experience in the following:
18. 1. Driving root cause and corrective action for failures during manufacturing and operation
19. 2. Assisting in implementing failure analysis tools and processes
20. 3. Creating and maintaining all product process, quality, and technical training documentation, and BOMs
21. 4. Engineering change notifications, and manufacturing process changes through product lifecycle management tools
22. 5. PCBA assembly and test processes
23. 6. Conduct product quality reviews on all first of kind equipment
24. 7. Perform Supplier Quality management system Audit and manage the Supplier quality improvement plan and ensure corrective/preventive action implementation.
**Public Compensation:**
$215,433/year to $231,110/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Program Manager, Manufacturing
Posted 10 days ago
Job Viewed
Job Description
Manufacturing is a pillar within Meta's Delivery Team supporting data center construction. We exist to support the predictable delivery of capacity at scale through manufactured solutions.The Manufacturing Team's primary focus is supply chain engagement and optimization. We accept Manufacturing Informed Designed (MID) components and orchestrate their detailing and prototyping to optimum manufacturability then work with our partners in Delivery to plan logistics and integration to avoid challenges in construction.This team is comprised of strategic designers, strategic builders, tactical specialists, plus internal and external subject matter experts (SME) including preconstruction managers, contractors, schedulers, equipment reliability engineers, and sourcing specialists. This position will lead program management of all manufactured components in support of Meta's RPL project. This mega-project is of such scale that it requires a high-performing PM to drive strategic and tactical aspects of first-of-kind prototyping, logistics, and integration. Never before have we relied so heavily on offsite construction; a necessity here to deliver a project of this magnitude on an aggressive timeline. The successful candidate will be instrumental in ensuring the timely delivery of this capacity on what will be the largest project in Meta's history and one of a few of the largest data centers in the world.
**Required Skills:**
Program Manager, Manufacturing Responsibilities:
1. Program Management - Lead coordination, document, and anticipate program needs to ensure cost, schedule, and quality in concert with the mega-project construction
2. Primary Interface with the Manufacturing CAPs (Component Accountable PMs) - to coordinate on Supplier production (manufacturing execution) including configuring supply chain, production, scheduling, strategic inventory, logistics, and integration in collaboration with our delivery and quality teams
3. Interface with mega-project MOFE (Manufactured Owner Furnished Equipment) Onsite Logistics PM for logistical planning
4. Interface with mega-project MOFE Onsite Integration / Testing PM for planning and coordination
5. Manage GC (General Contractor) MOFE Coordinators for logistics, planning, coordination, reporting, lessons learned, etc.
6. Risk Matrix development, maintenance, and related reporting
7. Cost & Change Coordination with mega-project Meta designees including CM/PCA, ISCE, & MOFE CAPs
8. Schedule Development with Engineering/Scheduling, GCs, CAPs, & Suppliers
9. Regular Debriefs / Lessons Learned development, summary and communication to Engineering, Leadership, & XFNs (cross-functional partners)
10. Partner with cross functional teams on related efforts to ensure alignment and transparency across Design, Engineering, & Construction (DEC)
11. Partner closely with Sourcing Team for strategy and deployment of owner furnished equipment.
12. Partner with Global QA/QC Team to identify and strategically shift to the vendors and manufacturers, appropriate elements of the multi-trade integration and commissioning efforts to reduce onsite efforts. Your objective is to embed as much trade work and commissioning as is appropriate at the optimum points of fabrication from start through to the final point of integration.
13. Support team learning by bring lessons learned, vendors, new technology, and other topics to the group for exploration.
14. Travel approximately 40% Domestic Travel to construction and fabrication sites required (including minimal international travel as required)
**Minimum Qualifications:**
Minimum Qualifications:
15. Bachelor's degree or equivalent work experience in program management
16. 10+ years' experience in construction, manufacturing, and/or project planning
17. Experience in large scale construction management and/or scalable manufacturing
18. Manufacturing-for-construction background with understanding of lean manufacturing and supply-chain management plus knowledge of production machinery, processes, and standards in the field or industry experience with developing workflows and their associated flowcharts, schedules, and action plans
19. Experience building consensus and communicate effectively with a wide range of audiences (stakeholders to executive leadership).
20. Proven track record of adaptability and problem-solving in a dynamic work environment
21. Proficient working knowledge of Google Workspace and Bluebeam
**Preferred Qualifications:**
Preferred Qualifications:
22. Experience with off-site fabrication, pre-assembly and/or modularization of complex elements for construction (or off-shore) projects
23. Mission Critical, infrastructure, and/or data center construction experience
24. Experience working with blended architecture, engineering, manufacturing/assembly and construction teams
25. Software experience with eBuilder, Procore, Solidworks, Autodesk modeling software, Primavera P6, and/or BIM 360
26. Experience with LEAN tools (such as Choosing by Advantage, Last Planner/Pull Planning, Gemba, Kanban)
27. Experience working with Statistical Process Control (SPC), Just In Time (JIT) strategizing, and manufacturing data analytics.
28. PMP Certification
**Public Compensation:**
$144,000/year to $201,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Manufacturing Quality Engineer
Posted 10 days ago
Job Viewed
Job Description
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.
**Required Skills:**
Manufacturing Quality Engineer Responsibilities:
1. Develop the manufacturing and quality plans for cabling products for Meta's data centers, including copper, single mode fibre, and multimode fibre cabling, patch panels, cable runways, cable enclosures, and connectors.
2. Develop the manufacturing and quality plans for, IDC products such as Gen sets, Hot Aisle, Racks, UPS, PDUs, Busways, Load banks.
3. Evaluate manufacturing processes by applying knowledge of design, fabrication, assembly, tooling, and materials.
4. Participate in design reviews and provide feedback for DFM (design for manufacturability), DFT (design for testability), yield improvements, and quality control, and audit manufacturing sites to assess supplier's capabilities and implement manufacturing and quality best practices.
5. Drive Lean projects to improve manufacturing and data center processes to eliminate waste, reduce cost, and improve yield, and provide technical leadership and expertise within the supply chain teams during the hardware product lifecycle.
6. Ensure product and process quality targets are met by working with engineering to design test methods, establishing standards, and driving continuous improvement with manufacturers and equipment providers.
7. Improve manufacturing efficiency by analyzing and planning workflows, space requirements, and equipment layout, and prepare product and process reports by collecting, analyzing, and summarizing information and trends in manufacturing, field, and RMA data.
8. Knowledge of quality control techniques, including statistical process control (SPC), measurement system analysis (MSA), and failure mode and effects analysis (FMEA).
9. Knowledge of quality control techniques, including statistical process control (SPC), measurement system analysis (MSA), and failure mode and effects analysis (FMEA).
10. Familiarity with product lifecycle management (PLM) systems and enterprise resource planning (ERP) systems.
11. Experience in working with suppliers to ensure compliance to UL listing and EHS regulations.
12. Familiarity with quality management systems, such as ISO 9001 or similar standards.
13. Strong communication and negotiation skills to work with suppliers on resolving quality issues and improving performance.
14. Lead XFN Meta team and Manage supplier team for product delivery.
15. Telecommute from anywhere in the US permitted.
**Minimum Qualifications:**
Minimum Qualifications:
16. Requires a Master's degree in Computer Science, Electrical Engineering, Mechanical Engineering, or related field and 24 months of work experience in job offered or in a quality engineering-related occupation.
17. Requires 24 months of experience in the following:
18. 1. Driving root cause and corrective action for failures during manufacturing and operation
19. 2. Assisting in implementing failure analysis tools and processes
20. 3. Creating and maintaining all product process, quality, and technical training documentation, and BOMs
21. 4. Engineering change notifications, and manufacturing process changes through product lifecycle management tools
22. 5. PCBA assembly and test processes
23. 6. Conduct product quality reviews on all first of kind equipment
24. 7. Perform Supplier Quality management system Audit and manage the Supplier quality improvement plan and ensure corrective/preventive action implementation.
**Public Compensation:**
$215,433/year to $231,110/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
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Associate Director Quality Control
Posted 10 days ago
Job Viewed
Job Description
As an Associate Director **,** a typical day might include the following:
+ Support filling operations for any technical support.
+ QC method validation and transfer processes.
+ Maintain open communications with scientist including internal, partner and contract manufacturing organizations.
+ Provide direction to Managers and scientist that support the method development, validation and transfer processes.
+ Coordinate with members of Process Sciences, Manufacturing, QC, Stability, and Business Ops to provide analytical support.
+ Oversee Project Management of Method transfer and validations.
+ Report progress monthly to upper management and reports any deficiencies.
+ Ensures QC Analysts receive proper training.
+ Ensures compliance with applicable cGMP regulations and SOPs, and safety standards are maintained.
+ Oversee investigations atypical and OOS test results as necessary.
This role might be for you if:
+ Looking to join a growing, diverse team that supports other QC teams to achieve continued growth and success.
+ Creative problem solver, effective communicator, goal and achievement motivated.
+ Have experience working with cross-functional teams for analytical development, support and challenges.
+ Customer service focused for internal and external partners.
To be considered for this position you must have a BS/BA in Science, Engineering, or related field, with experience in the pharmaceutical or biotech industry. Previous management experience required. Higher level degree preferred.
+ Associate Director - Requires 10+ years relevant experience
+ Director - Requires 12+ years relevant experience
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive and diverse culture that provides comprehensive benefits, which often include (depending on location) health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off for eligible employees at all levels!
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.
For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.
Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.
**Salary Range (annually)**
$145,600.00 - $237,600.00
Quality Control / Quality Assurance Admin III
Posted 22 days ago
Job Viewed
Job Description
Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.
This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.
The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Essential Duties and Responsibilities:
- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Preform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
Additional Requirements as per contract/client:
- Department of Education and Student Loan experience preferred
- Quality Assurance experience required
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S. citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.
Qualifications Continued:
- Accurate data entry skills
- Proficient in the use of Microsoft Office products
- Excellent organizational, written and verbal communication skills
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment
- Ability to work as a team member, as well as independently
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
23.33
Maximum Salary
$
29.85
Quality Control / Quality Assurance Team Lead (Temporary)
Posted 6 days ago
Job Viewed
Job Description
Maximus is looking for a Quality Control / Quality Assurance Team Lead to support our DMCS program under our Department of Education portfolio. The Quality Control / Quality Assurance Team Lead will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.
DMCS Contact Center Quality team is an essential part of the DMCS program. Its objective is to utilize operational techniques and activities to satisfy quality requirements. Quality includes activities aimed at the detection and correction of errors, faults, discrepancies and/or defects in products or services prior to delivery. QC activities generate testing or review results of work efforts and provide feedback that supports Quality Assurance (QA) and drives continuous improvement.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Duties and Responsibilities:
- Assist the Quality processors in resolving questions concerning audits and Quality processes
- The Team Lead in this role will be responsible for the functions related to the processing of, but not limited to, Quality task assignments
- Ensure work is distributed to staff to ensure Performance Metric standards and Service Level Agreements are met
- Track daily completions and outstanding work balances and provide the data to Quality Phone Supervisor
- Respond to data requests by providing supporting documentation and responding to disputes within specified timeframe
- Assist in creating and providing reporting and trending data to Business Operation and Training management to provide effective tools that allow departments to understand variances and make effective decisions around resource allocation and training needs
- Work with external auditors during periodic reviews and audits, assisting in preparation of annual audit schedules in addition to QA/QC Admin III Responsibilities:
- Monitor and evaluate phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with a high degree of accuracy.
- Identify accounts requiring escalation, escalating immediately if warranted.
- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
- Perform administrative functions that support the process of reports and appeals.
- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
- Maintain current understanding of the processing procedures.
- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
- Assist with new hire presentations, assignments, and certifications.
- Demonstrate and maintain appropriate judgment with confidential information.
- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.
Additional Requirements as per contract/client:
- Student Loan and Department of Education experience preferred
- Previous Quality Assurance experienced preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S. citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.
Minimum Requirements
- High School diploma or equivalent with 3 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.
- Accurate data entry skills
- Proficient in the use of Microsoft Office products
- Excellent organizational, written and verbal communication skills
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment
- Ability to work as a team member, as well as independently
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
23.94
Maximum Salary
$
33.35