12 Manufacturing jobs in Saltillo

Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.

This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.

The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Essential Duties and Responsibilities:

- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Preform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require

Additional Requirements as per contract/client:

- Department of Education and Student Loan experience preferred

- Quality Assurance experience required

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

- Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

Qualifications Continued:

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.33

Maximum Salary

$

29.85

Build Your Career with Ashley Furniture

Manufacturing Logistics Manager

The Transportation and Logistics Manager will oversee and manage the transportation and logistics operations for internal transfers and purchase materials to support manufacturing. This role is essential in ensuring the efficient and timely movement of goods, materials, and resources throughout the supply chain, from procurement to production and delivery.

What Will You Do

•Develop and implement transportation and logistics strategies, policies, and procedures to optimize supply chain efficiency and minimize costs.
•Plan and coordinate transportation operations, including carrier selection, routing, scheduling, and freight negotiation.
•Manage logistics operations, including warehousing, inventory management, and order fulfillment.
•Monitor and track shipments, orders, and inventory levels using transportation and logistics management systems.
•Coordinate with suppliers, vendors, and carriers to ensure on-time delivery of materials and components.
•Implement inventory management techniques, such as ABC analysis, cycle counting, and just-in-time (JIT) inventory control.
•Lead and supervise transportation and logistics teams, providing guidance, coaching, and support to ensure performance and productivity.
•Conduct performance analysis and KPI tracking for transportation and logistics operations, measuring key metrics such as on-time delivery, fill rate, inventory turnover, and transportation costs.
•Ensure compliance with regulatory requirements, safety standards, and industry regulations governing transportation, warehousing, and distribution activities.
•Collaborate with cross-functional teams, including procurement, manufacturing, sales, and customer service, to align transportation and logistics activities with business goals and production schedules.
•Evaluate and select transportation service providers, carriers, and third-party logistics (3PL) partners, negotiating contracts and service level agreements (SLAs).

What Do You Need?

•Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
•Proven experience as a Transportation and Logistics Manager or in a similar role within manufacturing operations.
•Strong knowledge of transportation and logistics management principles, practices, and tools.
•Excellent organizational and problem-solving skills.
•Proficiency in transportation and logistics management software and Microsoft Office Suite.
•Strong leadership and team management skills.
•Excellent communication and negotiation skills.
•Ability to work under pressure and meet tight deadlines.

Preferred Qualifications:
•Master's degree in Logistics, Supply Chain Management, or a related field.
•Professional certification in logistics or supply chain management (e.g., APICS, CSCMP).

Who We Are

At Ashley, we're more than a business.we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business.

Apply today and find your home at Ashley!

Benefits We Offer

• Health, Dental, Vision, Employee Assistance Program
• Paid Vacation, Holidays, and Your Birthday off
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Ashley Wellness Centers (location specific) and Medical Tourism
• Telehealth
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values

• Honesty & Integrity
• Passion, Drive, Discipline
• Continuous Improvement/Operational Excellence
• Dirty Fingernail
• Growth Focused

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:

Corporate Social Responsibility

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Build Your Career with Ashley Furniture

Manufacturing Logistics Manager

The Transportation and Logistics Manager will oversee and manage the transportation and logistics operations for internal transfers and purchase materials to support manufacturing. This role is essential in ensuring the efficient and timely movement of goods, materials, and resources throughout the supply chain, from procurement to production and delivery.

What Will You Do

• Develop and implement transportation and logistics strategies, policies, and procedures to optimize supply chain efficiency and minimize costs.
• Plan and coordinate transportation operations, including carrier selection, routing, scheduling, and freight negotiation.
• Manage logistics operations, including warehousing, inventory management, and order fulfillment.
• Monitor and track shipments, orders, and inventory levels using transportation and logistics management systems.
• Coordinate with suppliers, vendors, and carriers to ensure on-time delivery of materials and components.
• Implement inventory management techniques, such as ABC analysis, cycle counting, and just-in-time (JIT) inventory control.
• Lead and supervise transportation and logistics teams, providing guidance, coaching, and support to ensure performance and productivity.
• Conduct performance analysis and KPI tracking for transportation and logistics operations, measuring key metrics such as on-time delivery, fill rate, inventory turnover, and transportation costs.
• Ensure compliance with regulatory requirements, safety standards, and industry regulations governing transportation, warehousing, and distribution activities.
• Collaborate with cross-functional teams, including procurement, manufacturing, sales, and customer service, to align transportation and logistics activities with business goals and production schedules.
• Evaluate and select transportation service providers, carriers, and third-party logistics (3PL) partners, negotiating contracts and service level agreements (SLAs).

What Do You Need?

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Proven experience as a Transportation and Logistics Manager or in a similar role within manufacturing operations.
• Strong knowledge of transportation and logistics management principles, practices, and tools.
• Excellent organizational and problem-solving skills.
• Proficiency in transportation and logistics management software and Microsoft Office Suite.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Ability to work under pressure and meet tight deadlines.

Preferred Qualifications:
• Master's degree in Logistics, Supply Chain Management, or a related field.
• Professional certification in logistics or supply chain management (e.g., APICS, CSCMP).

Who We Are

At Ashley, we’re more than a business…we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It’s the reason we’re always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business.

Apply today and find your home at Ashley!

Benefits We Offer

• Health, Dental, Vision, Employee Assistance Program
• Paid Vacation, Holidays, and Your Birthday off
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Ashley Wellness Centers (location specific) and Medical Tourism
• Telehealth
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values

• Honesty & Integrity
• Passion, Drive, Discipline
• Continuous Improvement/Operational Excellence
• Dirty Fingernail
• Growth Focused

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:

Corporate Social Responsibility

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

General Atomics Electromagnetic Systems (GA-EMS) designs and manufactures first-of-a-kind electromagnetic and electric power generation systems. GA-EMS' expanding portfolio of specialized products and integrated system solutions support critical fleet, space systems and satellites, missile defense, power and energy, and process and monitoring applications for defense, industrial, and commercial customers worldwide.
Under general direction, this position supports the manufacturing production process with focus on the design, development, and implementation of new or revised production processes for the efficient and economical fabrication of parts, components, sub-assemblies, and final assemblies.
**DUTIES AND RESPONSIBILITIES:**
+ Develops, implements, and maintains methods, operation sequence and processes in the manufacture or fabrication of parts, components, sub- assemblies, and final assemblies.
+ Conducts tests throughout all stages of production to determine control over applicable variables and troubleshooting and resolving a wide range of complex manufacturing engineering issues.
+ Designs the arrangement of manufacturing equipment to ensure most efficient and productive layout.
+ Designs the sequence of production operations, specifying procedures for the fabrication of applicable tools and equipment, and adapting machinery.
+ Interfaces with design engineering in coordinating the release of new products.
+ Provides guidance to product design engineering on technical specifications that will best utilize equipment and manufacturing techniques.
+ Estimates manufacturing cost, determines time standards, and makes recommendations for tooling and process requirements of new or existing product lines.
+ Ensures that production processes and procedures are in compliance with regulations.
+ Maintains records and reporting systems for coordination of manufacturing operations.
+ Develops appropriate documentation of findings and implemented solutions and communicates results to staff.
+ May be required to make technical presentations to staff.
+ Maintains the strict confidentiality of sensitive information.
+ Performs other duties as assigned.
+ Responsible for observing all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company.
+ Expected to work in a safe manner in accordance with established operating procedures and practices.
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.
50192
**Job Qualifications:**
+ Typically requires a bachelors in engineering or a related technical field as well as five or more years of manufacturing engineering experience. May substitute equivalent experience in lieu of education.
+ Must have a thorough understanding of manufacturing engineering concepts, principles, codes, and theory; experience demonstrating a broad application of those concepts; and expanding knowledge of principles, concepts, theory, and practices in related technical specialties.
+ Must possess the ability to develop and communicate new concepts; apply them accurately throughout an evolving environment; organize, schedule, and coordinate work phases; and determine the appropriate approach at the task level or, with assistance, at the project level to provide solutions to a range of complex problems.
+ Must have strong communication, computer, documentation, presentation, and interpersonal skills, ability to work independently and as part of a team; able to perform complex tasks in one or more engineering areas; capable of representing the organization as a prime technical contact. Able to work extended hours as required.
+ Must be able to work both independently and on a team. Able to work extended hours as required.
+ Must be able to acquire and maintain security clearance.
+ Must be proficient with SolidWorks, Microsoft Office Applications, and Adobe.
+ Must have a detailed understanding of welding and fabrication using GMAW, FCAW, GTAW, SMAW.
+ Experience with welding various alloys (i.e. ferrous and non-ferrous, bi-metallic joints, and high strength) is desired.
+ Experience with lifting and handling is desired.
+ Basic understanding of PQR's, WPS's and WPQRs and testing requirements
+ Basic understanding of an NCR system.
+ Must be able to drive the flow of components between Manufacturing and Quality Departments.
**Salary:** $73,650 - $128,663 **Travel Percentage Required** 0 - 25 **Relocation Assistance Provided** Not Provided **US Citizenship Required?** Yes **Clearance Required?** No **Clearance Level** Mid-Level (3-7 years) **Workstyle** Onsite
General Atomics is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants for employment without regard to race, color, religion, religious creed, ancestry, gender, pregnancy, sex, sexual orientation, transitioning status, gender identity, gender expression, national origin, age, genetic information, military and veteran status, marital status, medical condition, mental disability, physical disability, or any other basis protected by local, state, or federal law. EEO is the law. We also prohibit compensation discrimination under all applicable laws. To learn more visit Notices.pdf. U.S. Citizenship is required for certain positions.

GA's Electromagnetic Systems (EMS) Group focuses on the military and commercial applications of advanced electromagnetic technologies, including power generation and distribution, magnetic levitation, laser and weapons systems, and systems design and engineering. The EMS Group supports government customers, which include the Department of Defense, Department of Energy, the Department of Transportation as well as a range of commercial customers.
Under close supervision, this position supports the manufacturing production process with focus on the design, development, and implementation of new or revised production processes for the efficient and economical fabrication of parts, components, sub-assemblies, and final assemblies.
. **DUTIES AND RESPONSIBILITIES:**
+ Develops, implements, and maintains methods, operation sequence and processes in the manufacture or fabrication of parts, components, sub- assemblies, and final assemblies.
+ Conducts tests throughout all stages of production to determine control over applicable variables and troubleshooting and resolving manufacturing problems of moderate scope and complexity.
+ Designs the sequence of production operations, specifying procedures for the fabrication of applicable tools and equipment, and adapting machinery.
+ Collaborates with product design engineering on technical specifications that will best utilize equipment and manufacturing techniques.
+ Estimates manufacturing costs and determines time standards.
+ Ensures that production processes and procedures are in compliance with regulations.
+ Maintains records and reporting systems for coordination of manufacturing operations.
+ Develops appropriate documentation of findings and implemented solutions and communicates results to staff.
+ Maintains the strict confidentiality of sensitive information.
+ Performs other duties as assigned.
+ Responsible for observing all laws, regulations and other applicable obligations wherever and whenever business is conducted on behalf of the Company.
+ Expected to work in a safe manner in accordance with established operating procedures and practices.
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.
49795
**Job Qualifications:**
+ Typically requires a bachelors in engineering or a related technical field. May substitute equivalent experience in lieu of education.
+ Electrical/Mechanical background is preferred.
+ Must have a basic understanding of manufacturing engineering concepts, principles, and theory.
+ Demonstrates the ability to follow and apply basic engineering knowledge, adapt standard techniques, and utilize the required diagnostics, tools, and equipment, while ensuring safety and regulatory compliance.
+ Must be able to understand new concepts quickly and apply them accurately throughout an evolving environment.
+ Good communication, computer, and interpersonal skills are required to enable an effective interface with other professionals, to produce appropriate documentation, and to present results to a limited internal audience. Experience in Microsoft Visio, Project and Excel are highly preferred.
+ Experience with SAE 9100 is preferred.
+ Experience with SOLIDWORKS, CREO and SAP preferred.
+ Must be able to work extended hours as required.
+ Must be able to work both independently and on a team. Able to work extended hours as required.
**Salary:** $51,610 - $87,213 **Travel Percentage Required** 0 - 25 **Relocation Assistance Provided** Not Provided **US Citizenship Required?** Yes **Clearance Required?** No **Clearance Level** Entry-Level (0-2 years) **Workstyle** Onsite
General Atomics is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants for employment without regard to race, color, religion, religious creed, ancestry, gender, pregnancy, sex, sexual orientation, transitioning status, gender identity, gender expression, national origin, age, genetic information, military and veteran status, marital status, medical condition, mental disability, physical disability, or any other basis protected by local, state, or federal law. EEO is the law. We also prohibit compensation discrimination under all applicable laws. To learn more visit Notices.pdf. U.S. Citizenship is required for certain positions.

GA's Electromagnetic Systems (EMS) Group focuses on the military and commercial applications of advanced electromagnetic technologies, including power generation and distribution, magnetic levitation, laser and weapons systems, and systems design and engineering. The EMS Group supports government customers, which include the Department of Defense, Department of Energy, the Department of Transportation as well as a range of commercial customers.
Under close supervision, this position supports the manufacturing production process with focus on the design, development, and implementation of new or revised production processes for the efficient and economical fabrication of parts, components, sub-assemblies, and final assemblies.
. **DUTIES AND RESPONSIBILITIES:**
+ Develops, implements, and maintains methods, operation sequence and processes in the manufacture or fabrication of parts, components, sub- assemblies, and final assemblies.
+ Conducts tests throughout all stages of production to determine control over applicable variables and troubleshooting and resolving manufacturing problems of moderate scope and complexity.
+ Designs the sequence of production operations, specifying procedures for the fabrication of applicable tools and equipment, and adapting machinery.
+ Collaborates with product design engineering on technical specifications that will best utilize equipment and manufacturing techniques.
+ Estimates manufacturing costs and determines time standards.
+ Ensures that production processes and procedures are in compliance with regulations.
+ Maintains records and reporting systems for coordination of manufacturing operations.
+ Develops appropriate documentation of findings and implemented solutions and communicates results to staff.
+ Maintains the strict confidentiality of sensitive information.
+ Performs other duties as assigned.
+ Responsible for observing all laws, regulations and other applicable obligations wherever and whenever business is conducted on behalf of the Company.
+ Expected to work in a safe manner in accordance with established operating procedures and practices.
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.
49796
**Job Qualifications:**
+ Typically requires a bachelors in engineering or a related technical field. May substitute equivalent experience in lieu of education.
+ Electrical/Mechanical background is preferred.
+ Must have a basic understanding of manufacturing engineering concepts, principles, and theory.
+ Demonstrates the ability to follow and apply basic engineering knowledge, adapt standard techniques, and utilize the required diagnostics, tools, and equipment, while ensuring safety and regulatory compliance.
+ Must be able to understand new concepts quickly and apply them accurately throughout an evolving environment.
+ Good communication, computer, and interpersonal skills are required to enable an effective interface with other professionals, to produce appropriate documentation, and to present results to a limited internal audience. Experience in Microsoft Visio, Project and Excel are highly preferred.
+ Experience with SAE 9100 is preferred.
+ Experience with SOLIDWORKS, CREO and SAP preferred.
+ Must be able to work extended hours as required.
+ Must be able to work both independently and on a team. Able to work extended hours as required.
**Salary:** $51,610 - $87,213 **Travel Percentage Required** 0 - 25 **Relocation Assistance Provided** Not Provided **US Citizenship Required?** Yes **Clearance Required?** No **Clearance Level** Entry-Level (0-2 years) **Workstyle** Onsite
General Atomics is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants for employment without regard to race, color, religion, religious creed, ancestry, gender, pregnancy, sex, sexual orientation, transitioning status, gender identity, gender expression, national origin, age, genetic information, military and veteran status, marital status, medical condition, mental disability, physical disability, or any other basis protected by local, state, or federal law. EEO is the law. We also prohibit compensation discrimination under all applicable laws. To learn more visit Notices.pdf. U.S. Citizenship is required for certain positions.

GA's Electromagnetic Systems (EMS) Group focuses on the military and commercial applications of advanced electromagnetic technologies, including power generation and distribution, magnetic levitation, laser and weapons systems, and systems design and engineering. The EMS Group supports government customers, which include the Department of Defense, Department of Energy, the Department of Transportation as well as a range of commercial customers.
Under close supervision, this position supports the manufacturing production process with focus on the design, development, and implementation of new or revised production processes for the efficient and economical fabrication of parts, components, sub-assemblies, and final assemblies.
. **DUTIES AND RESPONSIBILITIES:**
+ Develops, implements, and maintains methods, operation sequence and processes in the manufacture or fabrication of parts, components, sub- assemblies, and final assemblies.
+ Conducts tests throughout all stages of production to determine control over applicable variables and troubleshooting and resolving manufacturing problems of moderate scope and complexity.
+ Designs the sequence of production operations, specifying procedures for the fabrication of applicable tools and equipment, and adapting machinery.
+ Collaborates with product design engineering on technical specifications that will best utilize equipment and manufacturing techniques.
+ Estimates manufacturing costs and determines time standards.
+ Ensures that production processes and procedures are in compliance with regulations.
+ Maintains records and reporting systems for coordination of manufacturing operations.
+ Develops appropriate documentation of findings and implemented solutions and communicates results to staff.
+ Maintains the strict confidentiality of sensitive information.
+ Performs other duties as assigned.
+ Responsible for observing all laws, regulations and other applicable obligations wherever and whenever business is conducted on behalf of the Company.
+ Expected to work in a safe manner in accordance with established operating procedures and practices.
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.
49794
**Job Qualifications:**
+ Typically requires a bachelors in engineering or a related technical field. May substitute equivalent experience in lieu of education.
+ Electrical/Mechanical background is preferred.
+ Must have a basic understanding of manufacturing engineering concepts, principles, and theory.
+ Demonstrates the ability to follow and apply basic engineering knowledge, adapt standard techniques, and utilize the required diagnostics, tools, and equipment, while ensuring safety and regulatory compliance.
+ Must be able to understand new concepts quickly and apply them accurately throughout an evolving environment.
+ Good communication, computer, and interpersonal skills are required to enable an effective interface with other professionals, to produce appropriate documentation, and to present results to a limited internal audience. Experience in Microsoft Visio, Project and Excel are highly preferred.
+ Experience with SAE 9100 is preferred.
+ Experience with SOLIDWORKS, CREO and SAP preferred.
+ Must be able to work extended hours as required.
+ Must be able to work both independently and on a team. Able to work extended hours as required.
**Salary:** $51,610 - $87,213 **Travel Percentage Required** 0 - 25 **Relocation Assistance Provided** Not Provided **US Citizenship Required?** Yes **Clearance Required?** No **Clearance Level** Entry-Level (0-2 years) **Workstyle** Onsite
General Atomics is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants for employment without regard to race, color, religion, religious creed, ancestry, gender, pregnancy, sex, sexual orientation, transitioning status, gender identity, gender expression, national origin, age, genetic information, military and veteran status, marital status, medical condition, mental disability, physical disability, or any other basis protected by local, state, or federal law. EEO is the law. We also prohibit compensation discrimination under all applicable laws. To learn more visit Notices.pdf. U.S. Citizenship is required for certain positions.

GA's Electromagnetic Systems (EMS) Group focuses on the military and commercial applications of advanced electromagnetic technologies, including power generation and distribution, magnetic levitation, laser and weapons systems, and systems design and engineering. The EMS Group supports government customers, which include the Department of Defense, Department of Energy, the Department of Transportation as well as a range of commercial customers.
Under close supervision, this position supports the manufacturing production process in the welding/fabrication area with focus on the design, development, and implementation of new or revised production processes for the efficient and economical fabrication of parts, components, sub-assemblies, and final assemblies.
**DUTIES AND RESPONSIBILITIES:**
+ Develops, implements, and maintains methods, operation sequence and processes in the manufacture or fabrication of parts, components, sub- assemblies, and final assemblies.
+ Conducts tests throughout all stages of production to determine control over applicable variables and troubleshooting and resolving manufacturing problems of moderate scope and complexity.
+ Designs the sequence of production operations, specifying procedures for the fabrication of applicable tools and equipment, and adapting machinery.
+ Collaborates with product design engineering on technical specifications that will best utilize equipment and manufacturing techniques.
+ Estimates manufacturing costs and determines time standards.
+ Ensures that production processes and procedures are in compliance with regulations.
+ Maintains records and reporting systems for coordination of manufacturing operations.
+ Develops appropriate documentation of findings and implemented solutions and communicates results to staff.
+ Maintains the strict confidentiality of sensitive information.
+ Performs other duties as assigned.
+ Responsible for observing all laws, regulations and other applicable obligations wherever and whenever business is conducted on behalf of the Company.
+ Expected to work in a safe manner in accordance with established operating procedures and practices.
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.
48875
**Job Qualifications:**
+ Typically requires a bachelors in engineering or a related technical field. May substitute equivalent manufacturing engineering experience in lieu of education.
+ Must have a basic understanding of manufacturing engineering concepts, principles, and theory.
+ Demonstrates the ability to follow and apply basic engineering knowledge, adapt standard techniques, and utilize the required diagnostics, tools, and equipment, while ensuring safety and regulatory compliance.
+ Must be able to understand new concepts quickly and apply them accurately throughout an evolving environment.
+ Good communication, computer, and interpersonal skills are required to enable an effective interface with other professionals, to produce appropriate documentation, and to present results to a limited internal audience.
+ Must be able to work both independently and on a team. Able to work extended hours as required.
+ Must be able to acquire and maintain security clearance.
+ Working knowledge of SolidWorks
+ Knowledge of welding/fabrication is a plus.
**Salary:** $51,610 - $87,213 **Travel Percentage Required** 0 - 25 **Relocation Assistance Provided** Not Provided **US Citizenship Required?** Yes **Clearance Required?** No **Clearance Level** Entry-Level (0-2 years) **Workstyle** Onsite
General Atomics is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants for employment without regard to race, color, religion, religious creed, ancestry, gender, pregnancy, sex, sexual orientation, transitioning status, gender identity, gender expression, national origin, age, genetic information, military and veteran status, marital status, medical condition, mental disability, physical disability, or any other basis protected by local, state, or federal law. EEO is the law. We also prohibit compensation discrimination under all applicable laws. To learn more visit Notices.pdf. U.S. Citizenship is required for certain positions.

Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Team Lead to support our DMCS program under our Department of Education portfolio. The Quality Control / Quality Assurance Team Lead will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.

DMCS Contact Center Quality team is an essential part of the DMCS program. Its objective is to utilize operational techniques and activities to satisfy quality requirements. Quality includes activities aimed at the detection and correction of errors, faults, discrepancies and/or defects in products or services prior to delivery. QC activities generate testing or review results of work efforts and provide feedback that supports Quality Assurance (QA) and drives continuous improvement.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Duties and Responsibilities:

- Assist the Quality processors in resolving questions concerning audits and Quality processes

- The Team Lead in this role will be responsible for the functions related to the processing of, but not limited to, Quality task assignments

- Ensure work is distributed to staff to ensure Performance Metric standards and Service Level Agreements are met

- Track daily completions and outstanding work balances and provide the data to Quality Phone Supervisor

- Respond to data requests by providing supporting documentation and responding to disputes within specified timeframe

- Assist in creating and providing reporting and trending data to Business Operation and Training management to provide effective tools that allow departments to understand variances and make effective decisions around resource allocation and training needs

- Work with external auditors during periodic reviews and audits, assisting in preparation of annual audit schedules in addition to QA/QC Admin III Responsibilities:

- Monitor and evaluate phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with a high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.

Additional Requirements as per contract/client:

- Student Loan and Department of Education experience preferred

- Previous Quality Assurance experienced preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Minimum Requirements

- High School diploma or equivalent with 3 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.94

Maximum Salary

$

33.35