8,275 Digital Services jobs in the United States

Digital Services Lending Specialist

Novi, Michigan Vibe Credit Union

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Job Description

Job Description

Job Description

Our Purpose

At Vibe, we are driven by our mission to elevate community and create opportunity . We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values – be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!

Position Purpose

This position is responsible for greeting members over the phone; courteously and professionally while speaking to them about Vibe Credit Union's consumer loan products. Additionally, the Specialist cross-sells services and products, process other financial services, updates and maintains records.

Essential Duties
  • Meets established Sales and Service goals
  • Has comprehensive knowledge of the Credit Union's products and services and cross sells them to members
  • Competently interviews members and potential members by phone and educates them about various consumer loan products
  • Determines membership eligibility for non-members interested in obtaining a loan
  • Answers member questions and assists members with resolving account disputes; researches and corrects errors
  • Processes consumer loans from application origination through disbursement, which includes interviewing an applicant, obtaining financial data, completing application, running credit bureau reports, verifying employment, income, and financial obligations
  • Performs credit counseling including which products fit their needs
  • Understands regulations and internal policies related to Bank Secrecy Act (BSA) and completes annual training
  • Other duties may be assigned
Education/Experience
  • High School Graduate or Equivalent
  • Thorough knowledge of member services and products
  • One to three years of related experience
  • Sales experience required
Skills/Abilities
  • Excellent phone communication skills
  • Works well under pressure in a busy work environment
  • Strong customer service skills
  • Ability to multi-task
  • Must be able to correspond effectively with members
Physical Requirements

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.



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Digital Services Sales Specialist, Offsite

33603 Tampa, Florida Ricoh Americas Corporation

Posted 3 days ago

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Job Description

Digital Services Sales Spec, Offsite
**Position Profile**
The **Digital Services Specialist - Off Site** is responsible for marketing and selling Ricoh's Off-Site services to new and existing clients within a defined territory. Target accounts include corporations, corporate legal departments, law firms, K-12 institutions, and state and local government agencies. Services offered include digital solutions and document conversion.
This role carries a minimum annual revenue quota based on territory assignment. As the first point of contact for customer requirements, the Digital Services Specialist is responsible for maximizing revenue growth and aligning Ricoh's services with clients' digital transformation initiatives, including information mobility, remote data access, and real estate optimization.
The ideal candidate will possess strong prospecting skills, the ability to drive organic growth within an assigned client base, and the capability to craft compelling digital transformation narratives. Success in this role requires collaboration across cross-functional teams, effective use of social media and digital marketing tools, and proficiency in CRM systems. A high level of business acumen, technical expertise, and communication skills is essential.
**Key Responsibilities**
+ Maximize revenue growth within assigned accounts and meet or exceed quota expectations.
+ Serve as the primary point of contact for all customer requirements.
+ Conduct prospecting activities using social selling tools, phone, email, and face-to-face interactions.
+ Utilize the Ricoh sales process to engage clients and deliver presentations.
+ Maintain a comprehensive understanding of Ricoh's Off-Site solutions and offerings from other Ricoh business units.
+ Enter and manage client data in CRM systems to generate leads and track sales activity.
+ Conduct industry research within the assigned account list.
+ Assess client jobs and provide accurate price quotations.
+ Collaborate with Operations, Sales Support, and other Ricoh sales entities to ensure client satisfaction.
+ Complete all required documentation, including job tickets, referrals, activity logs, and other administrative tasks.
+ Participate in ongoing training and skill development beyond initial onboarding.
+ Perform other duties as assigned.
**Qualifications**
+ Bachelor's degree or equivalent experience required.
+ Previous outside business-to-business sales experience; preference for services sales over product sales.
+ Successful completion of all required Ricoh training.
**Knowledge, Skills, and Abilities**
+ Deep understanding of sales methodologies and processes.
+ Strong negotiation, communication, and presentation skills.
+ Excellent interpersonal, time management, organizational, and self-motivation abilities.
+ High level of business acumen and follow-up skills.
+ Proven ability to work with or lead diverse teams in developing account strategies.
+ In-depth knowledge of industry products and services.
+ Ability to build and maintain key relationships across functions.
+ Proficiency in Microsoft Office Suite and other relevant software tools.
**Working Conditions and Physical Demands**
+ Primarily office-based with standard lighting, ventilation, temperature, and noise levels.
+ Occasional exposure to unpleasant conditions such as odors, dirt, grease, oil, noise, and temperature fluctuations.
+ Work assignments are varied; problem-solving may require developing new approaches.
+ Requires understanding and conveying diverse information.
+ Job performance depends on proficient use of dexterity skills.
+ Frequent workload and deadlines may cause routine stress.
+ Occasional physical effort required to move objects up to 60 lbs.
+ Periodic customer site visits required; locations may not be accessible via public transportation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
View Now

Digital Services Sales Specialist, Offsite

33126 Flagami, Florida Ricoh Americas Corporation

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Digital Services Sales Spec, Offsite
**Position Profile**
The **Digital Services Specialist - Off Site** is responsible for marketing and selling Ricoh's Off-Site services to new and existing clients within a defined territory. Target accounts include corporations, corporate legal departments, law firms, K-12 institutions, and state and local government agencies. Services offered include digital solutions and document conversion.
This role carries a minimum annual revenue quota based on territory assignment. As the first point of contact for customer requirements, the Digital Services Specialist is responsible for maximizing revenue growth and aligning Ricoh's services with clients' digital transformation initiatives, including information mobility, remote data access, and real estate optimization.
The ideal candidate will possess strong prospecting skills, the ability to drive organic growth within an assigned client base, and the capability to craft compelling digital transformation narratives. Success in this role requires collaboration across cross-functional teams, effective use of social media and digital marketing tools, and proficiency in CRM systems. A high level of business acumen, technical expertise, and communication skills is essential.
**Key Responsibilities**
+ Maximize revenue growth within assigned accounts and meet or exceed quota expectations.
+ Serve as the primary point of contact for all customer requirements.
+ Conduct prospecting activities using social selling tools, phone, email, and face-to-face interactions.
+ Utilize the Ricoh sales process to engage clients and deliver presentations.
+ Maintain a comprehensive understanding of Ricoh's Off-Site solutions and offerings from other Ricoh business units.
+ Enter and manage client data in CRM systems to generate leads and track sales activity.
+ Conduct industry research within the assigned account list.
+ Assess client jobs and provide accurate price quotations.
+ Collaborate with Operations, Sales Support, and other Ricoh sales entities to ensure client satisfaction.
+ Complete all required documentation, including job tickets, referrals, activity logs, and other administrative tasks.
+ Participate in ongoing training and skill development beyond initial onboarding.
+ Perform other duties as assigned.
**Qualifications**
+ Bachelor's degree or equivalent experience required.
+ Previous outside business-to-business sales experience; preference for services sales over product sales.
+ Successful completion of all required Ricoh training.
**Knowledge, Skills, and Abilities**
+ Deep understanding of sales methodologies and processes.
+ Strong negotiation, communication, and presentation skills.
+ Excellent interpersonal, time management, organizational, and self-motivation abilities.
+ High level of business acumen and follow-up skills.
+ Proven ability to work with or lead diverse teams in developing account strategies.
+ In-depth knowledge of industry products and services.
+ Ability to build and maintain key relationships across functions.
+ Proficiency in Microsoft Office Suite and other relevant software tools.
**Working Conditions and Physical Demands**
+ Primarily office-based with standard lighting, ventilation, temperature, and noise levels.
+ Occasional exposure to unpleasant conditions such as odors, dirt, grease, oil, noise, and temperature fluctuations.
+ Work assignments are varied; problem-solving may require developing new approaches.
+ Requires understanding and conveying diverse information.
+ Job performance depends on proficient use of dexterity skills.
+ Frequent workload and deadlines may cause routine stress.
+ Occasional physical effort required to move objects up to 60 lbs.
+ Periodic customer site visits required; locations may not be accessible via public transportation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
View Now

Digital Services Sales Specialist, Offsite

32232 Jacksonville, Florida Ricoh Americas Corporation

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Digital Services Sales Spec, Offsite
**Position Profile**
The **Digital Services Specialist - Off Site** is responsible for marketing and selling Ricoh's Off-Site services to new and existing clients within a defined territory. Target accounts include corporations, corporate legal departments, law firms, K-12 institutions, and state and local government agencies. Services offered include digital solutions and document conversion.
This role carries a minimum annual revenue quota based on territory assignment. As the first point of contact for customer requirements, the Digital Services Specialist is responsible for maximizing revenue growth and aligning Ricoh's services with clients' digital transformation initiatives, including information mobility, remote data access, and real estate optimization.
The ideal candidate will possess strong prospecting skills, the ability to drive organic growth within an assigned client base, and the capability to craft compelling digital transformation narratives. Success in this role requires collaboration across cross-functional teams, effective use of social media and digital marketing tools, and proficiency in CRM systems. A high level of business acumen, technical expertise, and communication skills is essential.
**Key Responsibilities**
+ Maximize revenue growth within assigned accounts and meet or exceed quota expectations.
+ Serve as the primary point of contact for all customer requirements.
+ Conduct prospecting activities using social selling tools, phone, email, and face-to-face interactions.
+ Utilize the Ricoh sales process to engage clients and deliver presentations.
+ Maintain a comprehensive understanding of Ricoh's Off-Site solutions and offerings from other Ricoh business units.
+ Enter and manage client data in CRM systems to generate leads and track sales activity.
+ Conduct industry research within the assigned account list.
+ Assess client jobs and provide accurate price quotations.
+ Collaborate with Operations, Sales Support, and other Ricoh sales entities to ensure client satisfaction.
+ Complete all required documentation, including job tickets, referrals, activity logs, and other administrative tasks.
+ Participate in ongoing training and skill development beyond initial onboarding.
+ Perform other duties as assigned.
**Qualifications**
+ Bachelor's degree or equivalent experience required.
+ Previous outside business-to-business sales experience; preference for services sales over product sales.
+ Successful completion of all required Ricoh training.
**Knowledge, Skills, and Abilities**
+ Deep understanding of sales methodologies and processes.
+ Strong negotiation, communication, and presentation skills.
+ Excellent interpersonal, time management, organizational, and self-motivation abilities.
+ High level of business acumen and follow-up skills.
+ Proven ability to work with or lead diverse teams in developing account strategies.
+ In-depth knowledge of industry products and services.
+ Ability to build and maintain key relationships across functions.
+ Proficiency in Microsoft Office Suite and other relevant software tools.
**Working Conditions and Physical Demands**
+ Primarily office-based with standard lighting, ventilation, temperature, and noise levels.
+ Occasional exposure to unpleasant conditions such as odors, dirt, grease, oil, noise, and temperature fluctuations.
+ Work assignments are varied; problem-solving may require developing new approaches.
+ Requires understanding and conveying diverse information.
+ Job performance depends on proficient use of dexterity skills.
+ Frequent workload and deadlines may cause routine stress.
+ Occasional physical effort required to move objects up to 60 lbs.
+ Periodic customer site visits required; locations may not be accessible via public transportation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
View Now

Digital Services Sales Specialist, Offsite

35298 Birmingham, Alabama Ricoh Americas Corporation

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Digital Services Sales Spec, Offsite
**Position Profile**
The **Digital Services Specialist - Off Site** is responsible for marketing and selling Ricoh's Off-Site services to new and existing clients within a defined territory. Target accounts include corporations, corporate legal departments, law firms, K-12 institutions, and state and local government agencies. Services offered include digital solutions and document conversion.
This role carries a minimum annual revenue quota based on territory assignment. As the first point of contact for customer requirements, the Digital Services Specialist is responsible for maximizing revenue growth and aligning Ricoh's services with clients' digital transformation initiatives, including information mobility, remote data access, and real estate optimization.
The ideal candidate will possess strong prospecting skills, the ability to drive organic growth within an assigned client base, and the capability to craft compelling digital transformation narratives. Success in this role requires collaboration across cross-functional teams, effective use of social media and digital marketing tools, and proficiency in CRM systems. A high level of business acumen, technical expertise, and communication skills is essential.
**Key Responsibilities**
+ Maximize revenue growth within assigned accounts and meet or exceed quota expectations.
+ Serve as the primary point of contact for all customer requirements.
+ Conduct prospecting activities using social selling tools, phone, email, and face-to-face interactions.
+ Utilize the Ricoh sales process to engage clients and deliver presentations.
+ Maintain a comprehensive understanding of Ricoh's Off-Site solutions and offerings from other Ricoh business units.
+ Enter and manage client data in CRM systems to generate leads and track sales activity.
+ Conduct industry research within the assigned account list.
+ Assess client jobs and provide accurate price quotations.
+ Collaborate with Operations, Sales Support, and other Ricoh sales entities to ensure client satisfaction.
+ Complete all required documentation, including job tickets, referrals, activity logs, and other administrative tasks.
+ Participate in ongoing training and skill development beyond initial onboarding.
+ Perform other duties as assigned.
**Qualifications**
+ Bachelor's degree or equivalent experience required.
+ Previous outside business-to-business sales experience; preference for services sales over product sales.
+ Successful completion of all required Ricoh training.
**Knowledge, Skills, and Abilities**
+ Deep understanding of sales methodologies and processes.
+ Strong negotiation, communication, and presentation skills.
+ Excellent interpersonal, time management, organizational, and self-motivation abilities.
+ High level of business acumen and follow-up skills.
+ Proven ability to work with or lead diverse teams in developing account strategies.
+ In-depth knowledge of industry products and services.
+ Ability to build and maintain key relationships across functions.
+ Proficiency in Microsoft Office Suite and other relevant software tools.
**Working Conditions and Physical Demands**
+ Primarily office-based with standard lighting, ventilation, temperature, and noise levels.
+ Occasional exposure to unpleasant conditions such as odors, dirt, grease, oil, noise, and temperature fluctuations.
+ Work assignments are varied; problem-solving may require developing new approaches.
+ Requires understanding and conveying diverse information.
+ Job performance depends on proficient use of dexterity skills.
+ Frequent workload and deadlines may cause routine stress.
+ Occasional physical effort required to move objects up to 60 lbs.
+ Periodic customer site visits required; locations may not be accessible via public transportation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
View Now

Digital Services Sales Specialist, Offsite

30309 Midtown Atlanta, Georgia Ricoh Americas Corporation

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Digital Services Sales Spec, Offsite
**Position Profile**
The **Digital Services Specialist - Off Site** is responsible for marketing and selling Ricoh's Off-Site services to new and existing clients within a defined territory. Target accounts include corporations, corporate legal departments, law firms, K-12 institutions, and state and local government agencies. Services offered include digital solutions and document conversion.
This role carries a minimum annual revenue quota based on territory assignment. As the first point of contact for customer requirements, the Digital Services Specialist is responsible for maximizing revenue growth and aligning Ricoh's services with clients' digital transformation initiatives, including information mobility, remote data access, and real estate optimization.
The ideal candidate will possess strong prospecting skills, the ability to drive organic growth within an assigned client base, and the capability to craft compelling digital transformation narratives. Success in this role requires collaboration across cross-functional teams, effective use of social media and digital marketing tools, and proficiency in CRM systems. A high level of business acumen, technical expertise, and communication skills is essential.
**Key Responsibilities**
+ Maximize revenue growth within assigned accounts and meet or exceed quota expectations.
+ Serve as the primary point of contact for all customer requirements.
+ Conduct prospecting activities using social selling tools, phone, email, and face-to-face interactions.
+ Utilize the Ricoh sales process to engage clients and deliver presentations.
+ Maintain a comprehensive understanding of Ricoh's Off-Site solutions and offerings from other Ricoh business units.
+ Enter and manage client data in CRM systems to generate leads and track sales activity.
+ Conduct industry research within the assigned account list.
+ Assess client jobs and provide accurate price quotations.
+ Collaborate with Operations, Sales Support, and other Ricoh sales entities to ensure client satisfaction.
+ Complete all required documentation, including job tickets, referrals, activity logs, and other administrative tasks.
+ Participate in ongoing training and skill development beyond initial onboarding.
+ Perform other duties as assigned.
**Qualifications**
+ Bachelor's degree or equivalent experience required.
+ Previous outside business-to-business sales experience; preference for services sales over product sales.
+ Successful completion of all required Ricoh training.
**Knowledge, Skills, and Abilities**
+ Deep understanding of sales methodologies and processes.
+ Strong negotiation, communication, and presentation skills.
+ Excellent interpersonal, time management, organizational, and self-motivation abilities.
+ High level of business acumen and follow-up skills.
+ Proven ability to work with or lead diverse teams in developing account strategies.
+ In-depth knowledge of industry products and services.
+ Ability to build and maintain key relationships across functions.
+ Proficiency in Microsoft Office Suite and other relevant software tools.
**Working Conditions and Physical Demands**
+ Primarily office-based with standard lighting, ventilation, temperature, and noise levels.
+ Occasional exposure to unpleasant conditions such as odors, dirt, grease, oil, noise, and temperature fluctuations.
+ Work assignments are varied; problem-solving may require developing new approaches.
+ Requires understanding and conveying diverse information.
+ Job performance depends on proficient use of dexterity skills.
+ Frequent workload and deadlines may cause routine stress.
+ Occasional physical effort required to move objects up to 60 lbs.
+ Periodic customer site visits required; locations may not be accessible via public transportation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
View Now

Process Owner - Digital Services & Operations

75062 Irving, Texas Flowserve Corporation

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Company Overview:
If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
**Position Summary**
The Process Owner is responsible for the design, governance, and continual improvement of key IT service processes within Digital Services and Operations. This role ensures that processes are consistently followed, optimized for efficiency, and aligned with business objectives. The Process Owner works closely with service teams, stakeholders, and end users to drive accountability, ensure quality outcomes, and deliver a seamless digital experience.
**Key Responsibilities**
**Process Ownership & Governance**
+ Own end-to-end responsibility for assigned IT service processes (e.g., Service Desk, Networking, Servers, Voice, Deskside Support, L2 Infrastructure, NOC, Request Management, Knowledge Management).
+ Maintain process documentation, workflows, and RACI models.
+ Define process KPIs, SLAs, and reporting cadence.
**Process Improvement & Optimization**
+ Analyze trends and performance data to identify inefficiencies or gaps.
+ Lead initiatives for automation, standardization, and simplification.
+ Partner with cross-functional teams to implement best practices.
**Stakeholder Collaboration**
+ Act as the primary contact for process-related escalations and inquiries.
+ Work with global IT teams to ensure processes align with corporate standards.
+ Partner with business units to understand needs and adjust processes accordingly.
**Compliance & Quality Assurance**
+ Ensure processes comply with ITIL and internal governance frameworks.
+ Conduct periodic audits and health checks to confirm adherence.
+ Manage risk by proactively identifying and mitigating process gaps.
**Qualifications**
+ Strong understanding of ITIL and IT service management best practices.
+ 3-5 years of experience with ITSM platforms, specifically Freshservice.
+ Proven track record of process ownership, governance, or service delivery.
+ Excellent communication, facilitation, and documentation skills.
+ Analytical mindset with ability to interpret data and drive decisions.
+ Experience in stakeholder engagement across technical and business functions.
**Preferred Skills**
+ Lean Six Sigma or process improvement certifications.
+ Familiarity with global IT operations (service desk, deskside, infrastructure, NOC).
+ Prior experience in a global enterprise environment.
+ Ability to influence without direct authority.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
**Req ID** : R-16581
**Job Family Group** : Information Technology
**Job Family** : IT Information Systems Operations
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
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Digital Services Sales Specialist, Offsite

48208 Detroit, Michigan Ricoh Americas Corporation

Posted 17 days ago

Job Viewed

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Job Description

Digital Services Sales Spec, Offsite
**Position Profile**
The **Digital Services Specialist - Off Site** is responsible for marketing and selling Ricoh's Off-Site services to new and existing clients within a defined territory. Target accounts include corporations, corporate legal departments, law firms, K-12 institutions, and state and local government agencies. Services offered include digital solutions and document conversion.
This role carries a minimum annual revenue quota based on territory assignment. As the first point of contact for customer requirements, the Digital Services Specialist is responsible for maximizing revenue growth and aligning Ricoh's services with clients' digital transformation initiatives, including information mobility, remote data access, and real estate optimization.
The ideal candidate will possess strong prospecting skills, the ability to drive organic growth within an assigned client base, and the capability to craft compelling digital transformation narratives. Success in this role requires collaboration across cross-functional teams, effective use of social media and digital marketing tools, and proficiency in CRM systems. A high level of business acumen, technical expertise, and communication skills is essential.
**Key Responsibilities**
+ Maximize revenue growth within assigned accounts and meet or exceed quota expectations.
+ Serve as the primary point of contact for all customer requirements.
+ Conduct prospecting activities using social selling tools, phone, email, and face-to-face interactions.
+ Utilize the Ricoh sales process to engage clients and deliver presentations.
+ Maintain a comprehensive understanding of Ricoh's Off-Site solutions and offerings from other Ricoh business units.
+ Enter and manage client data in CRM systems to generate leads and track sales activity.
+ Conduct industry research within the assigned account list.
+ Assess client jobs and provide accurate price quotations.
+ Collaborate with Operations, Sales Support, and other Ricoh sales entities to ensure client satisfaction.
+ Complete all required documentation, including job tickets, referrals, activity logs, and other administrative tasks.
+ Participate in ongoing training and skill development beyond initial onboarding.
+ Perform other duties as assigned.
**Qualifications**
+ Bachelor's degree or equivalent experience required.
+ Previous outside business-to-business sales experience; preference for services sales over product sales.
+ Successful completion of all required Ricoh training.
**Knowledge, Skills, and Abilities**
+ Deep understanding of sales methodologies and processes.
+ Strong negotiation, communication, and presentation skills.
+ Excellent interpersonal, time management, organizational, and self-motivation abilities.
+ High level of business acumen and follow-up skills.
+ Proven ability to work with or lead diverse teams in developing account strategies.
+ In-depth knowledge of industry products and services.
+ Ability to build and maintain key relationships across functions.
+ Proficiency in Microsoft Office Suite and other relevant software tools.
**Working Conditions and Physical Demands**
+ Primarily office-based with standard lighting, ventilation, temperature, and noise levels.
+ Occasional exposure to unpleasant conditions such as odors, dirt, grease, oil, noise, and temperature fluctuations.
+ Work assignments are varied; problem-solving may require developing new approaches.
+ Requires understanding and conveying diverse information.
+ Job performance depends on proficient use of dexterity skills.
+ Frequent workload and deadlines may cause routine stress.
+ Occasional physical effort required to move objects up to 60 lbs.
+ Periodic customer site visits required; locations may not be accessible via public transportation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
View Now

Digital Services Sales Specialist, Offsite

44101 Cleveland, Ohio Ricoh Americas Corporation

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

Digital Services Sales Spec, Offsite
**Position Profile**
The **Digital Services Specialist - Off Site** is responsible for marketing and selling Ricoh's Off-Site services to new and existing clients within a defined territory. Target accounts include corporations, corporate legal departments, law firms, K-12 institutions, and state and local government agencies. Services offered include digital solutions and document conversion.
This role carries a minimum annual revenue quota based on territory assignment. As the first point of contact for customer requirements, the Digital Services Specialist is responsible for maximizing revenue growth and aligning Ricoh's services with clients' digital transformation initiatives, including information mobility, remote data access, and real estate optimization.
The ideal candidate will possess strong prospecting skills, the ability to drive organic growth within an assigned client base, and the capability to craft compelling digital transformation narratives. Success in this role requires collaboration across cross-functional teams, effective use of social media and digital marketing tools, and proficiency in CRM systems. A high level of business acumen, technical expertise, and communication skills is essential.
**Key Responsibilities**
+ Maximize revenue growth within assigned accounts and meet or exceed quota expectations.
+ Serve as the primary point of contact for all customer requirements.
+ Conduct prospecting activities using social selling tools, phone, email, and face-to-face interactions.
+ Utilize the Ricoh sales process to engage clients and deliver presentations.
+ Maintain a comprehensive understanding of Ricoh's Off-Site solutions and offerings from other Ricoh business units.
+ Enter and manage client data in CRM systems to generate leads and track sales activity.
+ Conduct industry research within the assigned account list.
+ Assess client jobs and provide accurate price quotations.
+ Collaborate with Operations, Sales Support, and other Ricoh sales entities to ensure client satisfaction.
+ Complete all required documentation, including job tickets, referrals, activity logs, and other administrative tasks.
+ Participate in ongoing training and skill development beyond initial onboarding.
+ Perform other duties as assigned.
**Qualifications**
+ Bachelor's degree or equivalent experience required.
+ Previous outside business-to-business sales experience; preference for services sales over product sales.
+ Successful completion of all required Ricoh training.
**Knowledge, Skills, and Abilities**
+ Deep understanding of sales methodologies and processes.
+ Strong negotiation, communication, and presentation skills.
+ Excellent interpersonal, time management, organizational, and self-motivation abilities.
+ High level of business acumen and follow-up skills.
+ Proven ability to work with or lead diverse teams in developing account strategies.
+ In-depth knowledge of industry products and services.
+ Ability to build and maintain key relationships across functions.
+ Proficiency in Microsoft Office Suite and other relevant software tools.
**Working Conditions and Physical Demands**
+ Primarily office-based with standard lighting, ventilation, temperature, and noise levels.
+ Occasional exposure to unpleasant conditions such as odors, dirt, grease, oil, noise, and temperature fluctuations.
+ Work assignments are varied; problem-solving may require developing new approaches.
+ Requires understanding and conveying diverse information.
+ Job performance depends on proficient use of dexterity skills.
+ Frequent workload and deadlines may cause routine stress.
+ Occasional physical effort required to move objects up to 60 lbs.
+ Periodic customer site visits required; locations may not be accessible via public transportation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
View Now

Digital Services Sales Specialist, Offsite

10176 New York, New York Ricoh Americas Corporation

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

Digital Services Sales Spec, Offsite
**Position Profile**
The **Digital Services Specialist - Off Site** is responsible for marketing and selling Ricoh's Off-Site services to new and existing clients within a defined territory. Target accounts include corporations, corporate legal departments, law firms, K-12 institutions, and state and local government agencies. Services offered include digital solutions and document conversion.
This role carries a minimum annual revenue quota based on territory assignment. As the first point of contact for customer requirements, the Digital Services Specialist is responsible for maximizing revenue growth and aligning Ricoh's services with clients' digital transformation initiatives, including information mobility, remote data access, and real estate optimization.
The ideal candidate will possess strong prospecting skills, the ability to drive organic growth within an assigned client base, and the capability to craft compelling digital transformation narratives. Success in this role requires collaboration across cross-functional teams, effective use of social media and digital marketing tools, and proficiency in CRM systems. A high level of business acumen, technical expertise, and communication skills is essential.
**Key Responsibilities**
+ Maximize revenue growth within assigned accounts and meet or exceed quota expectations.
+ Serve as the primary point of contact for all customer requirements.
+ Conduct prospecting activities using social selling tools, phone, email, and face-to-face interactions.
+ Utilize the Ricoh sales process to engage clients and deliver presentations.
+ Maintain a comprehensive understanding of Ricoh's Off-Site solutions and offerings from other Ricoh business units.
+ Enter and manage client data in CRM systems to generate leads and track sales activity.
+ Conduct industry research within the assigned account list.
+ Assess client jobs and provide accurate price quotations.
+ Collaborate with Operations, Sales Support, and other Ricoh sales entities to ensure client satisfaction.
+ Complete all required documentation, including job tickets, referrals, activity logs, and other administrative tasks.
+ Participate in ongoing training and skill development beyond initial onboarding.
+ Perform other duties as assigned.
**Qualifications**
+ Bachelor's degree or equivalent experience required.
+ Previous outside business-to-business sales experience; preference for services sales over product sales.
+ Successful completion of all required Ricoh training.
**Knowledge, Skills, and Abilities**
+ Deep understanding of sales methodologies and processes.
+ Strong negotiation, communication, and presentation skills.
+ Excellent interpersonal, time management, organizational, and self-motivation abilities.
+ High level of business acumen and follow-up skills.
+ Proven ability to work with or lead diverse teams in developing account strategies.
+ In-depth knowledge of industry products and services.
+ Ability to build and maintain key relationships across functions.
+ Proficiency in Microsoft Office Suite and other relevant software tools.
**Working Conditions and Physical Demands**
+ Primarily office-based with standard lighting, ventilation, temperature, and noise levels.
+ Occasional exposure to unpleasant conditions such as odors, dirt, grease, oil, noise, and temperature fluctuations.
+ Work assignments are varied; problem-solving may require developing new approaches.
+ Requires understanding and conveying diverse information.
+ Job performance depends on proficient use of dexterity skills.
+ Frequent workload and deadlines may cause routine stress.
+ Occasional physical effort required to move objects up to 60 lbs.
+ Periodic customer site visits required; locations may not be accessible via public transportation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
View Now
 

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