2,213 Digital Services jobs in the United States
Director, Digital Services
Posted 4 days ago
Job Viewed
Job Description
Company Description PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. Dare to innovate: We challenge the status quo with creativity and innovation as our true north. Better together: We check our egos at the door. We work together, so we win together. Press Ganey is building the future of experience analytics in healthcare. Our Digital Services team plays a critical role to help health system and health plan clients understand the functions, tools, and integrations that can empower them to gain a comprehensive understanding of the Human Experience. By breaking down silos across marketing, patient/member experience, HR, and clinical operations, we enable holistic insights that drive better outcomes and stronger connections across the healthcare continuum. Reporting to the SVP, Digital Services, the Director, Digital Services, will lead and inspire clients and based on an understanding of their needs, set fortha vision for what's possible by leveraging Press Ganey's suite of Human Experience solutions. Note that this is an individual contributor role without direct reports. To work #bettertogether, we operate with a hybrid working model. For those based near one of our hub locations in Chicago, South Bend or Boston, we gather in our office locations three days a week (Tuesday, Wednesday, Thursday). For the remaining days, we work from home. Open to remote candidates based within the domestic U.S. Duties and R esponsibilities Be a student of the business. Exhibit strong knowledge about top opportunities and challenges that clients are trying to solve and how Press Ganey's Human Experience platform is uniquely positioned to meet those needs. Navigate across Press Ganey to leverage experts, executives and sales engineers. Conduct business presentations and demonstrations to c ustomers and prospects typically at the C-Suite level. Highlight benefits and competitive advantages of the platform to facilitate client and prospect understanding. Exhibit strong presentation and facilitation skills. Ability to communicate strategic items and influence organization to act and move towards strategic direction and innovative solutions Able to think strategically, developing innovative and novel approaches to meet market needs and drive differentiation. Maintain a real-time understanding of the competitive landscape. Maintain ongoing calls and communication with team s to ensure tight alignment on growth pursuits, including ongoing 1:1 meetings and adherence to Salesforce reporting and dashboards. Qualifications 7+ years of experience within the healthcare industry f ocused on targeting and interacting with C-Suite leadership within health systems and/or health plans. Deep knowledge and experience solutioning SaaS software products . Must have strong C-Suite/Executive interaction experience and presence including demonstrating technical solutions. Experience working with and communicating with cross functional stakeholders to drive alignment across multiple departments Understanding of the Human Experience platform to include Brand & G rowth , Employee E xperience , Diversity, E quity, & I nclusion , Nursing E xcellence , Patient & W orkforce S afety , Star R atings I mprovement and/or Patient E xperience solutions. Excellent interpersonal, communications, listening, and presentations skills. Demonstrated solid leadership qualities and organizational skills. Education: Bachelor's degree preferred Flexible to travel Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $130,000 - $160,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here: #J-18808-Ljbffr
Digital Services Lead
Posted 4 days ago
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Job Description
Join to apply for the Digital Services Lead role at California Governor's Office of Emergency Services Join to apply for the Digital Services Lead role at California Governor's Office of Emergency Services California Governor's Office of Emergency Services provided pay range This range is provided by California Governor's Office of Emergency Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Job Description And Duties: Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply. Job Summary: Under the general direction of the IT Manager I in the Digital Services & Innovation Unit, the IT Specialist II – Digital Services Lead plays a key role in leading the end-to-end delivery of complex digital services, ensuring they are user-centered, secure, scalable, and aligned with organizational goals. This position is responsible for managing cross-functional agile teams (product managers, engineers, architects, designers, developers, analysts) to deliver high-impact digital tools under tight timelines, especially in emergency or high-priority scenarios. The incumbent oversees deployment and integration of cloud-based SaaS platforms, APIs, and data exchange frameworks to enable rapid response and real-time coordination across agencies. The incumbent will coordinate the implementation of digital workflows and enterprise tools, but not limited to ServiceNow, Microsoft 365, Power Platform, Salesforce, or SaaS based applications for public service operations. The incumbent is also responsible to ensure alignment with enterprise architecture standards, cybersecurity policies, and data governance frameworks, including FedRAMP and NIST compliance. The Digital Services Lead also plays a key role in developing solution roadmaps, aligning projects with strategic business goals and objectives (OKRs), and advocating for user-centric, scalable, and secure digital solutions. The incumbent contributes to lean portfolio management activities and ensures alignment with Cal OES's enterprise architecture, accessibility standards, and security compliance requirements. You will find additional information about the job in the Duty Statement . Click 'Apply Now' to read the official job bulletin and apply. Applications will be received until 11:59pm PST on July 17, 2025. Department Information: The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California. The California Governor’s Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees. In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites. More information may be found here: Policy & Administration | California Governor's Office of Emergency Services Department Website: Desirable Qualifications: In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Education & Experience: Bachelor’s or Master’s degree in Information Technology, Computer Science, Public Administration, or related field. 5+ years of experience managing digital service delivery or enterprise IT projects, preferably in the public sector or large, mission-critical environments. Technical & Analytical Skills: Strong understanding of SaaS, cloud architecture, APIs, and data integration strategies. Familiarity with agile delivery methods, DevOps, CI/CD pipelines, and modern product management frameworks. Experience with platforms such as ServiceNow, Workday, Salesforce, or similar enterprise systems supporting SaaS implementations, integrations, and data migrations. Familiarity with cloud-native services, access management, and system configuration in cloud platforms. Ability to interpret and visualize complex data for business decision-making. Leadership & Communication: Demonstrated ability to lead cross-functional teams including developers, designers, and business stakeholders. Excellent verbal and written communication skills; able to convey complex technical concepts to non-technical audiences. Strong experience in requirements elicitation, business process modeling, stakeholder engagement and user stories. Ability to develop and document user stories, functional specifications, and test cases in Agile environments. User-Centered Design & Accessibility: Experience applying human-centered design, usability testing, and accessibility standards (e.g., WCAG 2.1). Proven ability to translate user needs into digital solutions that improve experience and efficiency. Strategic Thinking & Innovation: Ability to align digital projects with organizational strategy and long-term modernization goals. Innovative mindset with a track record of delivering impactful, scalable solutions. Public Sector Knowledge (Preferred): Familiarity with digital transformation in government or emergency services environments. Understanding of compliance, data privacy, and procurement policies within a state or federal agency context Soft Skills And Abilities Strong verbal and written communication skills; ability to translate complex technical topics into layperson’s terms. Demonstrated ability to work collaboratively with multidisciplinary teams and external vendors. High level of initiative, organization, and the ability to manage multiple tasks and shifting priorities. Strategic problem solver who can identify challenges, evaluate options, and recommend actionable solutions. Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following: Free Parking On-site Gym and Locker room Electric Carport Excellent CalPERS state pension plan 401(k) and 457(b) Plans Flexible Schedules Generous paid time off Health, dental & vision insurance for the employee or the employee's family Investment in careers development Located near many local eateries, financial institutions, and the Light Rail Station Benefit information can be found on the CalHR website and the CalPERS website. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Design, Art/Creative, and Information Technology Industries Public Safety Referrals increase your chances of interviewing at California Governor's Office of Emergency Services by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Digital Specialist” roles. 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Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Director, Digital Services
Posted 24 days ago
Job Viewed
Job Description
Company Description PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. Dare to innovate: We challenge the status quo with creativity and innovation as our true north. Better together: We check our egos at the door. We work together, so we win together. Press Ganey is building the future of experience analytics in healthcare. Our Digital Services team plays a critical role to help health system and health plan clients understand the functions, tools, and integrations that can empower them to gain a comprehensive understanding of the Human Experience. By breaking down silos across marketing, patient/member experience, HR, and clinical operations, we enable holistic insights that drive better outcomes and stronger connections across the healthcare continuum. Reporting to the SVP, Digital Services, the Director, Digital Services, will lead and inspire clients and based on an understanding of their needs, set fortha vision for what's possible by leveraging Press Ganey's suite of Human Experience solutions. Note that this is an individual contributor role without direct reports. To work #bettertogether, we operate with a hybrid working model. For those based near one of our hub locations in Chicago, South Bend or Boston, we gather in our office locations three days a week (Tuesday, Wednesday, Thursday). For the remaining days, we work from home. Open to remote candidates based within the domestic U.S. Duties and R esponsibilities Be a student of the business. Exhibit strong knowledge about top opportunities and challenges that clients are trying to solve and how Press Ganey's Human Experience platform is uniquely positioned to meet those needs. Navigate across Press Ganey to leverage experts, executives and sales engineers. Conduct business presentations and demonstrations to c ustomers and prospects typically at the C-Suite level. Highlight benefits and competitive advantages of the platform to facilitate client and prospect understanding. Exhibit strong presentation and facilitation skills. Ability to communicate strategic items and influence organization to act and move towards strategic direction and innovative solutions Able to think strategically, developing innovative and novel approaches to meet market needs and drive differentiation. Maintain a real-time understanding of the competitive landscape. Maintain ongoing calls and communication with team s to ensure tight alignment on growth pursuits, including ongoing 1:1 meetings and adherence to Salesforce reporting and dashboards. Qualifications 7+ years of experience within the healthcare industry f ocused on targeting and interacting with C-Suite leadership within health systems and/or health plans. Deep knowledge and experience solutioning SaaS software products . Must have strong C-Suite/Executive interaction experience and presence including demonstrating technical solutions. Experience working with and communicating with cross functional stakeholders to drive alignment across multiple departments Understanding of the Human Experience platform to include Brand & G rowth , Employee E xperience , Diversity, E quity, & I nclusion , Nursing E xcellence , Patient & W orkforce S afety , Star R atings I mprovement and/or Patient E xperience solutions. Excellent interpersonal, communications, listening, and presentations skills. Demonstrated solid leadership qualities and organizational skills. Education: Bachelor's degree preferred Flexible to travel Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $130,000 - $160,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here: #J-18808-Ljbffr
Managing Consultant, Digital Services
Posted today
Job Viewed
Job Description
ERM is seeking a Senior Enablon Consultant to join our team in Malvern, PA. This is an excellent career opportunity to work with a global environmental leader and to make a significant impact in successfully implementing ERM's global strategy.
Responsibilities:- Query and analyze business data to effectively support business leaders in selection, configuration, implementation and sustainment of environmental management information systems to ensure environmental compliance, and environmental reporting;
- Identify data patterns and trends to evaluate and assess most appropriate environmental management information systems (EMIS) for each client's business needs;
- Provide advice on technologies and knowledge of market presence of these technologies;
- Map and analyze end-to-end business processes within third party and proprietary systems as well as integrating with Environmental, Health, Safety & Sustainability Management Information Systems software, following formal IT guidelines;
- Support management of EMIS software implementation projects for clients worldwide, including utilizing client business analysis to assist with project management, system configuration, integration, training, rollout, support, maintenance, enhancements, and improvements to meet overall business objectives of clients;
- Provide technical leadership for projects to assess clients' business needs to configure/deploy EMIS software;
- Serve as subject matter expert to provide escalation point for production issues; and
- Engage in system support and train documentation teams, including preparing and presenting training to internal consultants and client system users.
- Work from home benefit available.
- Domestic travel required approximately 4 times per year approximately 3 days per trip. No relocation required.
- Master's degree or foreign equivalent in Business Analytics, or related field and 3 years of experience in a related occupation;
- Alternatively, Bachelor's degree or foreign equivalent in Business Analytics, or related field and 5 years of experience in a related occupation;
- Experience configuring, customizing, and building reports for Enablon;
- Experience analyzing client business needs regarding EHS Management Software;
- Experience developing and deploying EHS Enablon Software;
- Experience collaborating in design of system processes and developing fully customized applications in Enablon;
- Experience optimizing and customizing Incident Management and Audit modules;
- Experience overseeing data mapping and migration; and
- Experience using: Enablon, Nabsic, Intelex, PowerApps, PowerBI, SQL, HTML, CSS, and Access.
Relationship Associate - Digital Services
Posted 9 days ago
Job Viewed
Job Description
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek.
AFC's core values are: Elevating Relationships, Powered by Passion, Vision-driven, and Dedicated to You.
What we offer includes competitive pay, medical, dental, and vision benefits, immediately vested 401K or RRSP with company match, paid vacation, personal, and sick time, paid maternity and paternity leave, employer-paid short-term disability, long-term disability, life insurance, and AD&D, robust employee assistance program, employer paid Leap into Service Day to volunteer, tuition reimbursement for eligible programs, and opportunities to expand your skill set and share your knowledge across a publicly traded, global organization.
We're looking for a Relationship Associate - Digital Services with experience in managing accounts, analyzing data, building relationships, and working as part of a team to meet branch goals. You will be part of a servicing team responsible for providing support to digital markets allowing field employees to spend more time with customers. The ideal candidate will have experience in customer-facing roles, sales or sales support, and a keen eye for attention to detail.
You are: focused on elevating relationships, powered by passion, vision-driven, and dedicated.
You will: develop an understanding of customer needs by using customer relationship management tools and work queues, identify dealer needs to promote product solutions and campaigns, manage accounts and enhance dealer growth by engaging in focused performance-related discussions, manage, service, and mitigate risk on customer accounts, manage existing accounts and drive new growth opportunities, provide same-day servicing on all tasks/transactions to support digital markets, act as the main point of contact for dealerships within your assigned book of business and drive growth by understanding your customer's business needs, align with internal and external stakeholders, ensuring commitment to objectives and successful outcomes, and work closely with operational resources to ensure timely resolution of issues, while maintaining strong communication with internal and external stakeholders.
Must haves include two years of experience in customer-facing, sales, or sales support roles, ability and desire to frequently travel within your market to support our current and prospective customer base, desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity and the ability to adapt, ability to use and understand technology required for your position such as mobile applications and software, and ability to work independently and autonomously when needed as well as part of a team. High level of accountability towards local goals and business targets.
Nice to haves include previous auto industry experience, experience with Google Workspace, Salesforce, and Tableau.
Sound like a match? Apply now - we can't wait to hear from you!
Digital Services Technical Architect
Posted 11 days ago
Job Viewed
Job Description
You'll be a good fit for this role if you have experience:
- Leading software engineering teams. This is a senior role, and other members of the team will look to you for guidance on advanced technical concepts and for mentorship to grow as engineers and team members.
- Working with large-scale web applications. The solutions you will oversee will be available to millions of Massachusetts constituents. Software projects at this scale present specific complexities and challenges, and we think you'll be most successful if you have previously held a senior technical role on at least one large scale software project.
- Modern tools and programming languages. We would like you to have deep hands-on experience with a few of these things, familiarity with most, and willingness to be proactive and learn about these or other technologies in the Massachusetts Digital Service stack:
- Backend languages and frameworks: Node.js, Python, PHP.
- REST API frameworks in your preferred language(s).
- Front end JavaScript frameworks: React, Angular, Vue.
- Relational database systems: MySQL, Postgres.
- WAF and CDN services (CloudFlare, Akamai).
- Version control systems and package managers: Git, npm, pip, composer.
- CI/CD tools for your preferred language(s)
- Automated testing frameworks for your preferred language(s)
- Infrastructure-as-a-service providers: Amazon Web Services, Google Cloud Platform.
- Infrastructure as code tooling: Terraform, Cloud Formation, Serverless.com
- Working on projects with external vendors. Many of our product teams are composed of both external vendors and internal team members. We will rely on you to advocate for Mass Digital with our vendors to ensure that your engineering team is delivering high-quality software. We will also rely on you to help build expertise internally on the solutions delivered by our vendors.
Preferred
We'd also like, but don't require, experience with the following:
- Project teams that follow an implementation of Scrum, or a similar Agile framework.
- Performance testing and tuning.
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Disclaimer:
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.
Rewards:
Medical, dental, vision
401k
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client
SELECT AWARDS
- An INC 5000 company for 10 years
- Corp! Michigan Economic Bright Spots
- Crain's Detroit Business Top Staffing Service Companies in Detroit
- TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
- Best of MichBusiness winner in HR Wizards & Partnerships
- Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
- 101 Best & Brightest Companies to Work for in Michigan
Digital Services Specialist (Offsite)

Posted 5 days ago
Job Viewed
Job Description
**Summary:** As a Digital Services Specialist (Offsite), you will lead Ricoh's Offsite services marketing and sales endeavors, fostering meaningful connections with both new and existing clients within designated sectors such as Corporate Legal Departments, Law Firms, K-12, and State and Local Government. Your transformative role focuses on promoting digital solutions, document conversion, forensics, and electronic data discovery (eDiscovery) solutions, driving revenue growth while becoming the trusted advisor for clients embarking on their digital transformation journey.
**Roles and Responsibilities:**
· Engage in proactive outreach to maximize revenue growth within assigned accounts, surpassing quota expectations through tailored solutions and personalized interactions.
· Act as the primary liaison for client inquiries, delivering exceptional service and ensuring all needs are met promptly and effectively.
· Utilize a diverse range of communication channels, including social selling tools and face-to-face meetings, to cultivate relationships and present Ricoh's comprehensive suite of Offsite solutions.
· Maintain an in-depth understanding of Ricoh's Offsite offerings and competitor solutions, leveraging this knowledge to provide informed recommendations to clients.
· Efficiently manage client data within the CRM system, utilizing insights to drive additional sales opportunities and enhance overall customer satisfaction.
· Conduct thorough industry research to identify prospective clients and tailor solutions to meet their specific needs, demonstrating expertise and credibility.
· Collaborate closely with internal teams, including Operations and Sales Support, to ensure seamless service delivery and exceed client expectations at every touchpoint.
Qualifications Must Have:
· Bachelor's degree or equivalent experience.
· Proven track record in outside business-to-business sales, with a preference for service-oriented sales.
· Familiarity with Electronic Discovery Reference Model (EDRM) and ability to consult clients on data collection and search methodologies.
**Qualifications Nice to Have:**
· Completion of required Ricoh training.
· Proficiency in Microsoft Office Suite.
Join our dynamic team at Ricoh, where your role as a Digital Services Specialist (Offsite) will not only drive revenue growth but also play a pivotal role in guiding organizations through their digital transformation journey. With a warm and engaging approach, you'll build lasting relationships with clients, positioning Ricoh as their trusted partner in achieving information mobility and remote access goals. Embrace this opportunity to make a meaningful impact and advance your career in a supportive and innovative environment.
_This job description outlines the general nature and level of work expected. It is not an exhaustive list of all responsibilities, duties, or working conditions associated with the role._
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
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Digital Services Specialist (Offsite)

Posted 5 days ago
Job Viewed
Job Description
**Summary:** As a Digital Services Specialist (Offsite), you will lead Ricoh's Offsite services marketing and sales endeavors, fostering meaningful connections with both new and existing clients within designated sectors such as Corporate Legal Departments, Law Firms, K-12, and State and Local Government. Your transformative role focuses on promoting digital solutions, document conversion, forensics, and electronic data discovery (eDiscovery) solutions, driving revenue growth while becoming the trusted advisor for clients embarking on their digital transformation journey.
**Roles and Responsibilities:**
· Engage in proactive outreach to maximize revenue growth within assigned accounts, surpassing quota expectations through tailored solutions and personalized interactions.
· Act as the primary liaison for client inquiries, delivering exceptional service and ensuring all needs are met promptly and effectively.
· Utilize a diverse range of communication channels, including social selling tools and face-to-face meetings, to cultivate relationships and present Ricoh's comprehensive suite of Offsite solutions.
· Maintain an in-depth understanding of Ricoh's Offsite offerings and competitor solutions, leveraging this knowledge to provide informed recommendations to clients.
· Efficiently manage client data within the CRM system, utilizing insights to drive additional sales opportunities and enhance overall customer satisfaction.
· Conduct thorough industry research to identify prospective clients and tailor solutions to meet their specific needs, demonstrating expertise and credibility.
· Collaborate closely with internal teams, including Operations and Sales Support, to ensure seamless service delivery and exceed client expectations at every touchpoint.
Qualifications Must Have:
· Bachelor's degree or equivalent experience.
· Proven track record in outside business-to-business sales, with a preference for service-oriented sales.
· Familiarity with Electronic Discovery Reference Model (EDRM) and ability to consult clients on data collection and search methodologies.
**Qualifications Nice to Have:**
· Completion of required Ricoh training.
· Proficiency in Microsoft Office Suite.
Join our dynamic team at Ricoh, where your role as a Digital Services Specialist (Offsite) will not only drive revenue growth but also play a pivotal role in guiding organizations through their digital transformation journey. With a warm and engaging approach, you'll build lasting relationships with clients, positioning Ricoh as their trusted partner in achieving information mobility and remote access goals. Embrace this opportunity to make a meaningful impact and advance your career in a supportive and innovative environment.
_This job description outlines the general nature and level of work expected. It is not an exhaustive list of all responsibilities, duties, or working conditions associated with the role._
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Digital Services Specialist (Offsite)

Posted 5 days ago
Job Viewed
Job Description
**Summary:** As a Digital Services Specialist (Offsite), you will lead Ricoh's Offsite services marketing and sales endeavors, fostering meaningful connections with both new and existing clients within designated sectors such as Corporate Legal Departments, Law Firms, K-12, and State and Local Government. Your transformative role focuses on promoting digital solutions, document conversion, forensics, and electronic data discovery (eDiscovery) solutions, driving revenue growth while becoming the trusted advisor for clients embarking on their digital transformation journey.
**Roles and Responsibilities:**
· Engage in proactive outreach to maximize revenue growth within assigned accounts, surpassing quota expectations through tailored solutions and personalized interactions.
· Act as the primary liaison for client inquiries, delivering exceptional service and ensuring all needs are met promptly and effectively.
· Utilize a diverse range of communication channels, including social selling tools and face-to-face meetings, to cultivate relationships and present Ricoh's comprehensive suite of Offsite solutions.
· Maintain an in-depth understanding of Ricoh's Offsite offerings and competitor solutions, leveraging this knowledge to provide informed recommendations to clients.
· Efficiently manage client data within the CRM system, utilizing insights to drive additional sales opportunities and enhance overall customer satisfaction.
· Conduct thorough industry research to identify prospective clients and tailor solutions to meet their specific needs, demonstrating expertise and credibility.
· Collaborate closely with internal teams, including Operations and Sales Support, to ensure seamless service delivery and exceed client expectations at every touchpoint.
Qualifications Must Have:
· Bachelor's degree or equivalent experience.
· Proven track record in outside business-to-business sales, with a preference for service-oriented sales.
· Familiarity with Electronic Discovery Reference Model (EDRM) and ability to consult clients on data collection and search methodologies.
**Qualifications Nice to Have:**
· Completion of required Ricoh training.
· Proficiency in Microsoft Office Suite.
Join our dynamic team at Ricoh, where your role as a Digital Services Specialist (Offsite) will not only drive revenue growth but also play a pivotal role in guiding organizations through their digital transformation journey. With a warm and engaging approach, you'll build lasting relationships with clients, positioning Ricoh as their trusted partner in achieving information mobility and remote access goals. Embrace this opportunity to make a meaningful impact and advance your career in a supportive and innovative environment.
_This job description outlines the general nature and level of work expected. It is not an exhaustive list of all responsibilities, duties, or working conditions associated with the role._
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Intern, Digital Services Center

Posted 10 days ago
Job Viewed
Job Description
POSITION PROFILE
The Intern will gain hands-on work experience by participating in work projects in the focus areas of Digital Services Center. They will assist in the completion of projects while learning in a professional environment.
JOB DUTIES AND RESPONSIBILITIES
? Supports the specific functional area on special projects
? Works closely with assigned manager to learn and understand the diverse issues of the assigned function
? Researches, provides analysis, and offers solutions relating to a variety of functional projects
? Assists with daily activities of assigned function
? May perform a variety of tasks at the direction of the management team
? Performs other duties as assigned
QUALIFICATIONS (Education, Experience, and Certifications)
? Student must be currently enrolled in an accredited college or university or recently graduated within one calendar year of the program deadline.
? Students required to be enrolled or have received a degree in a related major in the department of interest and posses some former work or internship experience
? Students must have a cumulative GPA of 3.0 or higher
? Students are to successfully complete all required screenings prior to hire
KNOWLEDGE, SKILLS AND ABILITIES
? Strong computer skills ?· Excel, Word, Power Point, etc.
? Detail oriented and organized.
? Excellent interpersonal and written communication skills.
? Highly motivated with the ability to multi-task
? Experience with Lotus Notes is a plus
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
? Typically works in an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. At times may require heavy travel.
? Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction ?· prepare, provide and convey diversified information.
? Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.).
? Moderate dexterity ?· regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.