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This job posting is for employment at an independently owned and operated franchisee of Denny's. At Denny's, we love feeding people. If you have a passion for food and serving others, see what your future can hold at Denny's!

As a server, you're the guest's connection to the diner. Which means you're an advisor. A mind-reader. A friendly ear. And sometimes, a compassionate conversationalist.

Reporting to the general manager and restaurant manager, the server greets, seats and services guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives

At Denny's, we love feeding people. If you have a passion for food and serving others, see what your future can hold at Denny's!

As a server, you're the guest's connection to the restaurant. Which means you're an advisor. A mind-reader. A friendly ear. And sometimes, a compassionate conversationalist. Responsibilities include:

• Taking food orders and keeping drinks filled
• Making sure guest's meals and their experience is as perfect as possible
• Serving guests with a warm friendly smile

Disclaimer: This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Denny's, Inc. This means the independent franchisee, and not Denny's, Inc., is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Denny's, Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not Denny's, Inc., will be your employer. This job posting contains some general information about what it is like to work in a Denny's restaurant, but is not a complete job description. People who work in a Denny's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.

This job posting is for employment at an independently owned and operated franchisee of Denny's. At Denny's, we love feeding people. If you have a passion for food and serving others, see what your future can hold at Denny's!

As a Cook, you do more than follow a recipe. A lot more. Because the food you create could be a mood-changer. Maybe even a day changer. Something delicious that ignites our guests' taste buds just enough to take their minds off their problems. Responsibilities include:

• Prepares food to set recipes following brand standards
• Honors guests' requests for special orders
• Cleans and completes side work, and organizes supplies as required

Disclaimer: This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Denny's, Inc. This means the independent franchisee, and not Denny's, Inc. is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Denny's, Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not Denny's, Inc., will be your employer. This job posting contains some general information about what it is like to work in a Denny's restaurant, but is not a complete job description. People who work in a Denny's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.

Hiring full time and part time cooks. Competitive pay and benefits. Must have cooking experience.

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Denny's, Inc. This means the independent franchisee, and not Denny's, Inc., is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Denny's, Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not Denny's, Inc., will be your employer. This job posting contains some general information about what it is like to work in a Denny's restaurant, but is not a complete job description. People who work in a Denny's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.

• Build respect, rapport, and trust with franchisees to help them achieve their goals
• Ensure regular calls are held and support is documented with each owner to ensure support needs and business goals are met
• Operational Coaching: Perform monthly business evaluations by analyzing data and sharing best practices, making recommendations and holding ADs accountable by sending recap emails with action items and due dates
• Sales & Marketing Coaching: Perform monthly sales & Marketing evaluations by analyzing data and sharing best practices, making recommendations and holding ADs accountable by sending recap emails with action items and due dates
• Financial Coaching: Help franchisees understand unit economics against benchmarks and develop business plans with specific goals and tactics holding ADs accountable by sending recap emails with action items and due dates
• Communication & Alignment: Serve as a bridge between franchisees and the Home Office, fostering open and effective communication to resolve challenges, support revenue & registration growth, and drive ongoing franchise performance.
• Process Improvement: Work with teammates to continually simplify and improve operational processes and support tools for franchisees
• Documentation & Reporting: Maintain accurate financial records by auditing Profitkeeper quarterly; document franchisee conversations and communication utilizing CRM system

• Assigned Franchisees above target KPIs & being "on formula"
• Assigned Franchisees participating in current brand initiatives
• Meeting quarterly/yearly personal Goals
• Achieving number of contacts with assigned ADs

• Bachelor's Degree preferred
• 3 Years+ of Franchise Business Coaching Experience or 5 Years+ of relevant work experience in the franchise industry
• Strong infulencing Skills
• Self-starter who gets excited about rolling up their sleeves and digging into the work
• Posseses a polished demeanor and conduct themselves with a high level of professionalism
• Brings a positive energy and and personality to the workplace every day
• Exceptional execution, organization, and management skills

• $115,000 - $125,000 base salary range + quarterly and annual bonus potential!
• 100% remote in the United States
• Ability to travel regularly, up to 75% of the time

• Competitive pay with performance-based annual raises!
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) WITH company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities

• Provides impactful advice and assist franchisees in developing business plans to maximize customer satisfaction, drive sales, improve profits, and grow their business.
• Assists franchisees in the development of remedial action plans, as needed.
• Provides strategic coaching in areas of service standards, product quality control, staffing, training, safety, sanitation, and new shop openings.
• Partners with Potbelly corporate franchise operations leadership to identify key priorities for Franchise Operations and establish annual targets.
• Acts as a liaison between franchisees and corporate operations/support staff on key initiatives and activities.
• Ensures that the Potbelly Values and Potbelly Culture is embraced and demonstrated by the franchisees.
• Establishes and maintains positive relationships with franchisees.
• Drives the sell-in and implementation of all Company initiatives.
• Assists in the implementation of local and national marketing programs.
• Ensures that franchisees operate within company standards and comply with the franchise agreements.
• Identifies any product or procedure that is not in compliance with Company standards, ensuring corrective action is taken immediately.
• Makes recommendations to maintain safe working conditions and compliance to Potbelly procedures in the franchise shops.
• Supports and leads franchisee through pre-opening and opening activities.
• Actively shares and assists franchisees in adopting best practices.

• Serve as a business partner to franchise owners by helping them analyze financials, identify opportunities, and execute growth strategies.
• Facilitate regular business reviews and develop collaborative action plans to drive sales, increase EBITDA, and improve unit economics.
• Provide consultative support on staffing, training, retention, local marketing, and operational planning.
• Lead pre-opening coaching and ramp-up support for new shops, ensuring brand standards are fully implemented from day one.
• Build and maintain influential, trust-based relationships with franchisees through a solutions-focused, collaborative approach.

• Ensure consistent execution of brand standards across food safety, customer experience, service, cleanliness, and employee engagement.
• Support implementation and adoption of new company initiatives, tools, technologies, and systems.
• Monitor KPIs (sales, labor, COGS, voice of the customer, etc.) and coach operators on how to interpret and act on their data.
• Identify risks and opportunities, offering real-time insights and practical solutions to improve business performance.

• Champion and reinforce the brand culture and values through field leadership and hands-on guidance.
• Proactively escalate concerns and collaborate with internal stakeholders (e.g., HR, Marketing, Finance, Legal) to resolve issues and support franchisee success.
• Inspire accountability and continuous improvement while leading franchisees through change with clarity and confidence.
• Serve as a subject matter expert for franchisee operations and help evolve best practices across the system.

• Must have stamina to work extended hours and frequent field visits.
• Ability to stand and walk for extended periods, lift up to 50 lbs occasionally.
• Must be able to travel for multi-day shop openings and market visits.
• Valid driver's license and ability to travel up to 75% of the time.
• Food Safety Certification (or ability to obtain within 60 days of hire).
• Must be able to tolerate higher levels of noise from music, customer, and employee traffic.
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish.

• Bachelor's degree or equivalent combination of education and work experience.
• 5+ years of multi-unit leadership experience in restaurant, hospitality, or retail franchising.
• Proven success in business consulting, franchise operations, or field support roles.
• Strong business acumen: financial literacy (P&L, COGS, labor), operational metrics, local store marketing, and workforce planning.
• Ability to administer and host quarterly business reviews with franchise owners, operating partners and support center support roles.
• Proficiency in MS Office and back-office systems; familiarity with platforms like Profit Keeper, TalentReef, or LMS tools preferred.
• Deep understanding of franchise systems, brand compliance, and the Franchise Disclosure Document (FDD) framework.
• Track record of influencing without authority and leading high-level conversations with entrepreneurs and business owners.
• Exceptional communication skills (written, verbal, and interpersonal).
• Must be able to engage across multiple platforms (email, Teams, phone, in-person) with urgency and professionalism.
• Analytical mindset with the ability to turn insights into action.
• Comfort navigating ambiguity and managing change across diverse markets.

• On-site training and coaching in sales growth opportunities, daily operations, food safety, customer service and inventory management.
• Maintaining Company standards of food safety and quality of products
• Monthly store visits and inspection
• Training staff for openings of all new locations
• Coordinate establishing proper permits and licenses
• Effectively and professionally represent the company brand; Use excellent communication and customer service skills to build strong business relationships with clients and employees; enforcing programs, operational policies, and procedures
• Leading and inspiring staff to be excellent leaders and team players
• Displaying strong individual and team work ethic
• Having a strong desire for personal and professional growth

• 3-5 years of food related experience; Bachelor's degree is a plus
• Must have a strong knowledge of food safety best practices and regulations
• Must be organized and display keen attention to detail
• Proficient in Excel and other Microsoft Office programs; Patient and willing to train others in excel
• Ability to lead in Company standards and best practices
• Ability to operate sushi bars and train others in proper operations
• Goal oriented and results driven

• We offer a comprehensive benefits package including:
• Medical, Dental, Vision, and Rx coverage
• Short Term Disability and Life insurance
• Paid company holidays plus paid time off (PTO)
• Comprehensive training opportunities and tuition reimbursement
• Career growth through internal promotions

• On-site training and coaching in sales growth opportunities, daily operations, food safety, customer service and inventory management.
• Maintaining Company standards of food safety and quality of products
• Monthly store visits and inspection
• Training staff for openings of all new locations
• Coordinate establishing proper permits and licenses
• Effectively and professionally represent the company brand; Use excellent communication and customer service skills to build strong business relationships with clients and employees; enforcing programs, operational policies, and procedures
• Leading and inspiring staff to be excellent leaders and team players
• Displaying strong individual and team work ethic
• Having a strong desire for personal and professional growth

• 3-5 years of food related experience; Bachelor's degree is a plus
• Must have a strong knowledge of food safety best practices and regulations
• Must be organized and display keen attention to detail
• Proficient in Excel and other Microsoft Office programs; Patient and willing to train others in excel
• Ability to lead in Company standards and best practices
• Ability to operate sushi bars and train others in proper operations
• Goal oriented and results driven

• We offer a comprehensive benefits package including:
• Medical, Dental, Vision, and Rx coverage
• Short Term Disability and Life insurance
• Paid company holidays plus paid time off (PTO)
• Comprehensive training opportunities and tuition reimbursement
• Career growth through internal promotions

• This role is designed for someone who understands not only working shoulder to shoulder but training, leading, coaching and inspiring in store and from a distance. You know how to build trust, and you know how to back it up with data and real, measurable results.
• You're not just a coach. You're a connector. A strategist. A trusted advisor who knows how to meet people where they are and help them get where they need to be.

• Have a track record of building strong relationships in decentralized or remote environments
• Coach with empathy and clarity-no corporate scripts here
• Have multi-unit restaurant operations experience
• Love solving problems and building actionable plans
• Diagnose root causes, not just symptoms
• Make complex tools like P&Ls and labor models feel approachable
• Balance detail orientation with big-picture thinking
• Communicate constantly and clearly across teams
• Use tech to drive efficiency and outcomes
• Lead strategic field visits that drive real results
• Support local marketing and community engagement
• Know franchise principles and real-world business ops
• Plan field time strategically to maximize impact and use systems and tools effectively to execute at a high level
• Conduct regular restaurant visits that provide value, driving sales, profit, and operational efficiency
• Facilitate goal-setting and performance reviews with franchisees
• Aren't afraid to manage up or have tough, honest conversations with business owners

• Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments
• Coach franchisees on business performance using a mix of data, experience, and straight talk
• Lead quarterly business reviews and support strategic planning for each location in your region
• Partner with multiple departments to align operational support with business goals
• Act as a strategic point of contact for corporate initiatives, NROs, and ongoing field feedback
• Help franchisees strengthen their business fundamentals, from guest experience to COGs to team development
• Use restaurant visits to create meaningful change, not just check a box
• Partner with Field Training Team to coordinate training support to the franchisee
• Represent Layne's commitment to both excellence and partnership in every franchise interaction

• 4+ years in multi-unit restaurant operations or supervisory management
• High school diploma required; bachelor's degree preferred
• Strong franchise systems experience
• Excellent organizational and communication skills
• Proven ability to lead with empathy and accountability
• Ensure the effective use of G&A expenses within parameters set by regional leads.
• Complete all responsible administrative functions and requirements of the position in a timely manner
• Achieve the operations and business performance goals for their portfolio of Franchisees, as set by their operations leader
• Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans. Interpret data to provide coaching and recommendations on priorities for Franchisee to address. Follow up on Franchisee commitments and monitor data to check progress
• Support Franchisees in understanding the processes for remodeling and building new restaurants. Align with the construction team and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications. Provide support during all remodel and new store openings
• Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee's individual goals and opportunities in pursuit of safe and consistent brand experience, same-store growth, and preparations for unit growth
• Participate and work "as needed" with the Field Marketing Team on updates for operations initiatives and fresh marketing product and promotion rollouts. Monitor and support the execution of local, DMA and regional marketing plans
• Perform evaluations on restaurants "as needed" based on the Franchisee Business Review process or other indicators
• Curious with a desire for continuous learning
• Deep understanding of restaurant KPIs, operational tools, and performance coaching
• Thorough understanding and knowledge of restaurant operations
• Clear communicator with a history of working cross-functionally to get things done.

• Must be willing to travel to consult with portfolio of franchisees. Extended periods of days & hours, nights & weekends may be required depending on visiting parameters

• Competitive salary + bonus structure
• Health, dental, and vision insurance
• Paid time off
• Training & development
• Company credit card for business travel
• Opportunities for advancement
• Free Uniforms
• Employee discount