652 Online Store jobs in the United States
Customer Service Representative
Posted today
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Job Description
Skills and qualifications
- Strong verbal and written communication skills are essential for customer service representatives.
- Other key skills include problem-solving, empathy, attention to detail, time management, and the ability to work independently or as part of a team.
- Experience with customer service software, databases, and tools may also be required.
- Entry-level positions often require a high school diploma or equivalent, while some roles may prefer an Associate's degree or higher education.
Job duties
Customer service representatives are responsible for a range of duties, which can vary depending on the specific role and company, including:
- Fielding incoming phone calls, emails, and online chats from customers.
- Answering customer questions, addressing complaints, and resolving issues promptly.
- Providing information and instructions about products and services.
- Processing orders, returns, and quotes using CRM systems.
- Documenting customer interactions and maintaining accurate records.
- Collecting and recording customer feedback and sharing it with relevant departments.
- Identifying reorder or upsell opportunities with existing customers.
- Fostering and maintaining positive customer relationships to improve retention rates.
Company Details
Customer Service Representative
Posted today
Job Viewed
Job Description
Customer service representatives are responsible for interacting with customers to handle inquiries, resolve complaints, process orders, and provide information about products and services. They also maintain records of customer interactions and ensure customer satisfaction through effective communication and problem-solving skills.
Key Responsibilities:
- Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner
- Provide accurate information regarding products, services, billing, and company policies
- Resolve customer complaints with empathy and efficiency, escalating complex issues when necessary
- Process orders, returns, refunds, and account updates accurately in the system
- Maintain detailed records of customer interactions using CRM or ticketing systems
- Stay informed about company products, services, and promotions
- Ensure compliance with U.S. regulations such as CCPA, HIPAA (if applicable), and internal policies
- Collaborate with other departments (Sales, Technical Support, Billing, etc.) to resolve issues
- Follow up with customers to ensure satisfaction and promote retention
Qualifications:
Education & Experience:
1. High school diploma or equivalent: A basic educational requirement for most customer service roles.
2. Excellent communication skills: Strong verbal and written communication skills to effectively interact with customers.
3. Customer service skills: Ability to provide excellent customer service, handle complaints, and resolve issues.
4. Problem-solving skills: Ability to analyze problems and provide effective solutions.
Skills:
- Active Listening – Fully understanding customer concerns before responding
- Clear Communication – Speaking and writing clearly and professionally
- Empathy & Patience – Showing understanding and staying calm under pressure
- Problem Solving – Analyzing issues and delivering effective solutions quickly
- Conflict Resolution – Managing upset customers and de-escalating tense situations
Work Environment:
- Office-based or remote (depending on company setup).
- May involve prolonged periods of sitting and typing.
- Repetitive tasks requiring focus and attention to detail.
Company Details
Customer Service Representative
Posted 2 days ago
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Job Description
We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person.
Customer Service Representative Duties and Responsibilities- Listen, document, and help resolve conflicts with customers
- Answer questions or handle complaints from customers
- Field phone calls, emails, and chat requests
- Provide information to customers about order status and product queries
- Process customer orders/changes/returns according to established department policies and procedures
- Work closely with the credit department to resolve disputed credit items
- High school diploma or equivalent
- Customer service experience a plus
- Experience with corporate phone systems or switchboard preferred
- Flexible schedule
Company Details
Customer Service Representative
Posted 2 days ago
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Job Description
Customer Service Representative Job Description
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Company Details
Customer Service Representatives
Posted 2 days ago
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Job Description
We are seeking reliable, tech-savvy, and customer-focused individuals to join our team as Remote Customer Service Representatives. In this role, you will serve as the first point of contact for our clients, providing support, resolving issues, and ensuring customer satisfaction through professional and empathetic communication.
Key Responsibilities:
Respond promptly to customer inquiries via phone, email, live chat, or social media.
Identify and resolve customer concerns efficiently and effectively.
Document customer interactions, transactions, comments, and complaints in the CRM system.
Escalate complex issues to the appropriate departments when necessary.
Stay updated on company products, software updates, and policies to better assist customers.
Collaborate with team members and contribute to a positive, supportive remote work environment.
Requirements:
High school diploma or equivalent; college degree preferred.
Previous experience in customer service, technical support, or a related role is a plus.
Excellent communication skills (written and verbal).
Strong problem-solving skills and attention to detail.
Ability to work independently and manage time effectively in a remote environment.
Basic computer proficiency and familiarity with online communication tools and CRM systems.
Benefits:
Competitive pay
Flexible work schedule
Remote work with necessary equipment provided
Opportunities for training and professional development
Supportive team culture and inclusive workplace
Why One Mind & Body
?
At One Mind & Body, you’ll be part of a growing team that embraces innovation and values every employee’s contribution. We provide the tools, training, and support you need to succeed all from the comfort of your home.
Company Details
Customer Service And Helpdesk - Helpdesk
Posted 4 days ago
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Job Description
We are looking for a skilled help desk specialist to provide fast and effective support to our clients. As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. You may also be required to provide basic computer training, modify hardware systems, install computer peripherals, and perform basic computer maintenance.
To ensure success as a help desk specialist, you should have advanced knowledge of computer software and hardware systems, excellent diagnostic skills, and high-level communication skills. Ultimately, a skilled help desk specialist provides fast and effective support over the phone and in person.
Help Desk Specialist Responsibilities:- Responding to client support queries.
- Providing support in person, over the phone, or via remote access.
- Diagnosing issues with computer software, peripherals, and hardware.
- Running software diagnostic tools and physically inspecting hardware systems.
- Talking to clients through basic problem-solving processes.
- Providing basic computer training.
- Installing and upgrading hardware and software systems.
- Writing training manuals.
- Following up with clients.
- Completing support tickets.
- Bachelor’s degree in computer science, information technology, or a similar field.
- 3+ years working as a help desk specialist.
- Advanced knowledge of computer hardware systems, including circuit boards, memory modules, and processors.
- Knowledge of computer software systems, including databases, office applications, and operating systems.
- Excellent analytical and diagnostic skills.
- Advanced knowledge of help desk software and remote-access systems.
- High-level communication skills.
- Ability to troubleshoot complex hardware and software issues.
- Patience and understanding.
Company Details
Customer Service Representative
Posted 4 days ago
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Job Description
Are you looking for an opportunity to work in a dynamic environment with a friendly and professional team? Florida Repossession Agency is seeking a dedicated Office Assistant to join our growing team.
Responsibilities include but are not limited to:
- Schedule appointments by phone and online
- Answer incoming calls and handle customer inquiries
- Perform basic computer operations
- Manage clerical tasks such as filing, using the printer, copier, and scanner
Qualifications:
- Basic knowledge of computer operations
- Previous clerical experience (filing, use of office equipment)
- Experience in a call center, collections, or a similar field is a plus
- Excellent communication skills
- Strong organizational skills
- Ability to multitask and work efficiently in a fast-paced environment
-Reliable transportation
Why Join Us?
- Supportive and collaborative team environment
- Opportunity for growth and development
- Competitive salary
If you’re organized, proactive, and ready to contribute to our team, we’d love to hear from you!
Company Details
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Customer Service Representative
Posted 5 days ago
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Job Description
Blue Rain Express Car Wash emphasizes providing a "green," clean, shiny, and dry car wash experience using advanced technology and eco-friendly soaps. We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Company Details
Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
We are seeking Customer Service Representative to join our team at Bluemodern Production. The ideal candidate will be the first point of contact for our clients, models, and industry partners. You will provide exceptional customer service, handle inquiries, assist in scheduling, and ensure smooth communication between models and clients. This role is vital to enhancing the overall client experience and maintaining our reputation as a top-tier modeling agency.
Responsibilities:
Answering questions about our company to customers via email, phone call, delivering information about a company’s offerings, providing proactive customer outreach, handling customer complaints on orders, collecting and analyzing customer feedback, responding to customer reviews, Developing and documenting knowledge into helpful content.
Qualifications:
Excellent written and verbal communication skills
Proficient use of Microsoft Word and Outlook
Perks and Benefits
Paid vacation, holidays and sick days
Competitive salaries and exceptional benefits
Lifelong friendships
Opportunities for advancement in a successful and growing company include 401K or medical, dental, or vision insurance.
This position is open only full-time and the flexibility means that there will be busier weeks than others. You recently applied on indeed sent us your resume when applying for this position, and some of the information below is stated there, but I want you to refill and get back to me with the application details below to be sure it's up-to-date on your resume. Here is an opportunity for you to work remotely and make $40.00 per hour for a total of $1,600.00 per week from 8:00 a.m. to 4:00 p.m. M-F, and there are other benefits as well. It's important for me to take the necessary steps, and I have decided to hire you and give you the job once I have received your below application details. I know you will be committed to the work, and I can set up an interview.
Benefits:
• Competitive salary and performance-based bonuses.
• Opportunity to work in a vibrant and creative industry.
• Professional development and training opportunities.
• Health insurance and other company perks.
Company Details
Remote Customer Service
Posted 6 days ago
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Job Description
We are seeking a detail-oriented and reliable Customer Service/Data Entry to join our team. In this role, you will be responsible for accurately entering, updating, and maintaining data in our systems. The ideal candidate is efficient, organized and has excellent attention to detail.
Responsibilities:
Enter data accurately into databases and systems from various source documents
Verify data for accuracy and completeness
Perform regular backups to ensure data preservation
Maintain confidentiality and security of all data
Assist with data cleanup and audits as needed
Communicate with team members to resolve any discrepancies
Requirements:
Proven experience as a data entry clerk or similar position
Fast typing skills
Proficiency in MS Office (Excel, Word) and data entry software
Strong attention to detail and organizational skills
Ability to work independently and manage time effectively
Duties and Responsibilities
• Assist the Marketplace Manager(s) with daily tasks, primarily focused on Listing products on Amazon, Creating PO's, Purchasing, etc.
• Monitor task completion
• Data entry and reporting
Qualifications and Requirements:
• Strong organizational skills and very thorough follow-through skills
• Advanced user of Amazon / Excel / Google Sheets, and quick to learn new technologies, systems, tools, etc.
• Drive and willingness to learn