16,236 Patient Support jobs in the United States

**Overview**
BroadPath is hiring **Patient Support Representatives** to work from home! In this role, you'll handle inbound and outbound calls while supporting patient access through scheduling, documentation, and coordination of care-related communications. This includes communicating with providers via phone, email, or through secure messaging within the clinical portal, as well as relaying information between provider and patient, such as medication requests or requests for specialty services.
Patient Support Representatives serve as a liaison between patients and clinical teams, ensuring timely and accurate appointment scheduling, referral coordination, and overall service delivery.
**Compensation Highlights**
+ Base Pay:
+ $16.00 per hour for training and nesting
+ $6.50 per hour for production
+ Bonus opportunities! Earn up to 2 more per hour during the 4-week training and 2-week nesting period by meeting performance and attendance requirements
+ Incentives are tied to metrics such as QA scores, accuracy, schedule adherence, and attendance. Full details will be provided during training. This brings your potential Training and Nesting pay rate up to 18 per hour!
+ Pay frequency: Weekly pay!
**Schedule Highlights**
+ This is a full-time, steady state role with no pre-determined end date. No weekend work required!
+ Training Schedule: Monday-Friday, 8:00am-4:30pm Pacific Time
+ Production Schedule: Monday-Friday, 8:00am-5:00pm Pacific Time
**Responsibilities**
+ Manage inbound and outbound calls to schedule, reschedule, or confirm patient appointments
+ Verify patient insurance eligibility and update records as needed
+ Process referral requests and prescription renewals, ensuring accurate documentation and timely follow-up with clinical teams
+ Maintain strict patient confidentiality when handling health information and medical records
+ Communicate updates, issues, and escalations to the call center management team
+ Scan, upload, and organize documents within patient charts
+ Perform additional tasks and support functions as assigned
**Qualifications**
+ High School Diploma or equivalent
+ 1+ years of customer service in a call center setting
+ Previous job tenure of at least one year per role, reflecting stability and reliability
+ Knowledge of privacy regulations and the ability to manage sensitive customer and account information with discretion, ensuring full compliance in a remote work environment
+ Previous experience in a role requiring clear, positive, and cooperative verbal and written communication skills, as information will be entered into patient records
+ Proven ability to quickly reference and apply resources, guides, and job aids to resolve caller inquiries and complete tasks accurately in a fast-paced environment
+ Experience navigating multiple systems, tools, and screens simultaneously while maintaining active engagement with patients over the phone
+ Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure protected information
+ Ability to maintain approved high-speed internet connection
**Preferred Qualifications**
+ Experience handling high call volumes
+ Experience with scheduling appointments
+ Experience with electronic medical records (EMR) systems
+ Experience with the EPIC application
+ Solid understanding of medical terminology
+ Have 2 external monitors
**Diversity Statement**
_At BroadPath, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!_
_Equal Employment Opportunity/Disability/Veterans_
_If you need accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process._
_BroadPath is an Equal Opportunity Employer_
_We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law._

Description
Our client is hiring for Patient Support Representatives! The Patient Support Representative is a contract to hire opportunity that begins in December. The Patient Support Representative will work M-F 8:30AM-4:30PM PST.
· Meet the performance goals established for the position in the areas of patient satisfaction, accuracy, quality, and attendance
· Multi-task utilizing double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines
· Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as patient advocate
· Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and / or document patient issues
· Recognizes financial, medical and legal risks based on data collected during customer interactions and follows appropriate procedures
Requirements
· 2+ Years CSR Experience
· 1+ years working in a healthcare setting
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
Join Taked as a Patient Support Manager out of our Lexington, MA office. Where you will be responsible for supporting patients throughout their healthcare journey by providing clear information, solving issues, and coordinating services. As a Patient Support Manager, you will work with patients, physician offices, partners and insurance companies to case manage all steps required to gain access to therapy. This role helps enhance patient satisfaction and ensures they receive comprehensive support, contributing to Takeda's mission of bringing Better Health to people and a Brighter Future to the world.
**How you will contribute:**
+ Works closely with patient/family to case manage all steps required to gain access to therapy
+ Acts as the liaison with medical offices
+ Work with Specialty Pharmacy and insurance companies to obtain reimbursement information
+ Perform benefit investigations with insurance companies as required
+ Counsel patient/family on reimbursement options
+ Manage patient transition to Takeda products.
+ Work with nurses to provide injection/infusion training to patients
+ Responsible for maintaining case history for all assigned patients in the CRM system
+ Trouble shoot and resolve ongoing reimbursement issues (step edits, insurance changes, PA's, etc)
+ Partner with Field Regional Business Managers and Patient Access Managers to manage all patient cases within their assigned territories
+ Professionally field incoming telephone calls while making a positive impression
+ Answer patient and medical office inquiries and resolve customer problems
+ Provide ongoing persistency and compliance support by making regular calls to patient/families
+ Manage patient assistance requests and work with partners to process applications
+ Provide back-up coverage for other Patient Support Managers
+ May attend patient meetings and represent Takeda at industry conferences
+ Travel to sales meetings and medical offices as necessary
**_EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:_**
+ BA/BS in the life sciences or communications preferred
+ 3 -5 years of prior case management experience preferred
+ Ability to problem solve complex reimbursement scenarios and recommend solutions
+ Ability to maintain composure and remain professional during difficult patient or medical calls
+ Liaison with patients and families
+ Liaison with physicians and sites of care
+ Work with specialty pharmacy partners, insurance companies and nursing agencies
+ Work with Regional Business Managers, Patient Access Manager and Managed Care/Government Accounts team
+ Prior reimbursement experience with ability to communicate complex reimbursement scenarios to patients and medical professionals.
+ Living our leadership behaviors is a basic expectation for all Takeda employees.
**_ADDITIONAL INFORMATION_**
+ 10% Travel
**_MORE ABOUT US_**
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.
**Takeda Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
Lexington, MA
**U.S. Base Salary Range:**
$70,000.00 - $110,000.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
Lexington, MA
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
Join Taked as a Patient Support Manager out of our Lexington, MA office. Where you will be responsible for supporting patients throughout their healthcare journey by providing clear information, solving issues, and coordinating services. As a Patient Support Manager, you will work with patients, physician offices, partners and insurance companies to case manage all steps required to gain access to therapy. This role helps enhance patient satisfaction and ensures they receive comprehensive support, contributing to Takeda's mission of bringing Better Health to people and a Brighter Future to the world.
**How you will contribute:**
+ Works closely with patient/family to case manage all steps required to gain access to therapy
+ Acts as the liaison with medical offices
+ Work with Specialty Pharmacy and insurance companies to obtain reimbursement information
+ Perform benefit investigations with insurance companies as required
+ Counsel patient/family on reimbursement options
+ Manage patient transition to Takeda products.
+ Work with nurses to provide injection/infusion training to patients
+ Responsible for maintaining case history for all assigned patients in the CRM system
+ Trouble shoot and resolve ongoing reimbursement issues (step edits, insurance changes, PA's, etc)
+ Partner with Field Regional Business Managers and Patient Access Managers to manage all patient cases within their assigned territories
+ Professionally field incoming telephone calls while making a positive impression
+ Answer patient and medical office inquiries and resolve customer problems
+ Provide ongoing persistency and compliance support by making regular calls to patient/families
+ Manage patient assistance requests and work with partners to process applications
+ Provide back-up coverage for other Patient Support Managers
+ May attend patient meetings and represent Takeda at industry conferences
+ Travel to sales meetings and medical offices as necessary
**_EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:_**
+ BA/BS in the life sciences or communications preferred
+ 3 -5 years of prior case management experience preferred
+ Ability to problem solve complex reimbursement scenarios and recommend solutions
+ Ability to maintain composure and remain professional during difficult patient or medical calls
+ Liaison with patients and families
+ Liaison with physicians and sites of care
+ Work with specialty pharmacy partners, insurance companies and nursing agencies
+ Work with Regional Business Managers, Patient Access Manager and Managed Care/Government Accounts team
+ Prior reimbursement experience with ability to communicate complex reimbursement scenarios to patients and medical professionals.
+ Living our leadership behaviors is a basic expectation for all Takeda employees.
**_ADDITIONAL INFORMATION_**
+ 10% Travel
**_MORE ABOUT US_**
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.
**Takeda Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
Lexington, MA
**U.S. Base Salary Range:**
$70,000.00 - $110,000.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
Lexington, MA
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

**PURPOSE AND SCOPE** :
The Support Technician provides in-depth support to diverse customer telephone inquiries of applicable devices within the assigned function(s). The incumbent communicates broad operational and technical support to diverse audiences to effectively resolve problems on an ongoing basis. In this capacity, the Support Technician provides outstanding customer service through effective and timely communication.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Address and resolve complex operational and/or technical issues by providing effective customer service of applicable devices within the assigned function(s).
+ Ensure data accuracy and integrity throughout the documentation process of all customer contacts in applicable systems.
+ Maintain various confidential patient and/or health information in compliance with company policies and procedures, HIPAA and other regulatory requirements.
+ Maintain current knowledge of applicable devices and/or troubleshooting techniques to continually provide effective customer service in a clear and concise manner; demonstrating broad knowledge and sound judgment in the resolution of diverse operational and/or technical issues.
+ May be required to have familiarity on the effective management of diverse testing/and or calibration tools within the assigned function(s).
+ Provide backup support for diverse positions within the assigned function(s) as required.
+ Act as a technical resource for cross-divisional teams and/or internal customers.
+ Establish and maintain strong relationships with internal and/or external customers through effective understanding and interpretation of established company policies and procedures during all customer interactions.
+ Mentor other staff as applicable.
+ Assist with various projects as assigned by direct supervisor.
+ Other duties as assigned.
**Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.**
**PHYSICAL DEMANDS AND WORKING CONDITIONS:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Must be available for inclusion in a rotating 24-hour call coverage schedule.
+ Must be available to work overtime as required.
+ Occasionally lift and/or move up to 30 pounds.
+ Travel may be required.
**EDUCATION:**
High School Diploma required; Associate's Degree desirable
**EXPERIENCE AND REQUIRED SKILLS:**
+ 2 - 4 years' related experience.
+ Demonstrated experience in a customer service, call center or clinical environment required; dialysis equipment experience preferred.
+ Fluency in Spanish preferred.
+ Strong computer skills with demonstrated proficiency in word processing, database, spreadsheet and email applications.
+ Possess logical and critical thinking skills to effectively resolve diverse problems in a clear and concise manner.
+ Strong time management skills with the ability to multitask concurrent priorities in an organized manner.
+ Excellent customer service skills to productively handle confidential information with a high level of professionalism, discretion and tact.
+ Strong oral and written communication skills to effectively communicate with diverse audiences and/or all levels of management.
**EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity**
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (smartsheet.com) ( Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**

**Job Summary and Responsibilities**
This job is responsible for performing a variety of general administrative support duties associated with the patient intake process for the assigned Virginia Mason Franciscan Health (VMFH) facility in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities.
Work includes: 1) ensuring patient is checked in/out for care; 2) collecting and entering demographic and financial data in the patient's medical record; 3) gathering/validating insurance information using routine methods, scheduling patient appointments; 4) collecting co-pays, co-insurance and prior balances; 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures; and 6) working with patients to ensure the patient's referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients' insurance carriers, ever needed.
Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are required offering the highest level of service to every patient every time.
An incumbent is generally located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
**Job Requirements**
**Education/Experience:**
One year of customer service work experience is required. Healthcare environment experience is preferred.
**Where You'll Work**
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
**Pay Range**
$23.20 - $30.90 /hour
We are an equal opportunity/affirmative action employer.

Join Our Team as a Patient Support Assistant!
Are you passionate about making a difference in patients' lives? We are looking for a dedicated Casual Patient Support Assistant to join our dynamic Nursing Services Unit.
Primary Responsibilities:
+ Provides basic patient care under the direction of a professional nurse.
+ Maintains a safe, clean and therapeutic patient care environment for patients and their families.
+ Participate as a Patient Care Sitter as needed.
+ Provide basic personal hygiene and assistance in activities of daily living such as feeding, dressing, ambulating and elimination.
+ Transfer and transport patients in a safe, timely and courteous manner.
+ Must be a current freshman or sophomore student in a Nursing Program.
Licensure, Certifications, and Clearances:
+ CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
+ Clearances with renewal:
+ Act 31, 33, 34, 73
UPMC is an Equal Opportunity Employer/Disability/Veteran

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
**Job Description Summary:**
Assist licensed clinicians in the provision of direct and indirect patient care on assigned unit.
**Responsibilities And Duties:**
40%
Performs and/or assists the patient with activities of daily living e. g. bathing, grooming, eating, walking, et c . Maintains environmental cleanliness and safety of patient rooms, unit and equipment. Provides assistance to patients, visitors and nursing personnel in assigned unit and maintains flexibility to help other departments with the care of patients as needed. Assists in creating the ideal patient experience through development of respectful and compassionate relationships with each patient and family. May serve as a patient safety champion, empowering equal responsibility for all safety guidelines among all licensed and unlicensed care givers. May assist in telemetry cardiac monitoring, recognizing life threatening arrhythmias and communicates immediately to available licensed clinician. May act as a transporter for the nursing unit assigned. Runs errands to either pickup or deliver items for patient care.
40%
Performs delegable other nursing tasks delegated by the Registered Nurse which include those tasks which can be performed without requiring judgment based on nursing knowledge on part of the person performing the task k ; tasks with which the results are reasonably predictable; tasks which can be performed safely, according to exact, unchanging directions; tasks which do not require complex observations or critical decisions; and tasks which do not require assessment; and tasks where the consequences of performing the task improperly are minimal and not life threatening. Performs other basic nursing care duties as directed by the RN including but not limited to waived testing fingerstick glucose, urine dipstick, occult fecal l, non-sterile specimen collection, nasogastric tube care, 1 2 lead EKG, and simple clean non-sterile e dressing changes. Accurately collects data such as height, weight, vital signs, intake and output, etc. and records data on the appropriate documentation form. Competent in the use of portable technology, using handheld wireless devices for measurement and documentation of intake and output, vital signs and point of care testing such as fingerstick glucoses or urine dipstick. Reports patient observations and concerns to the Registered Nurse.
20%
Assists hospital visitors and staff with information needs. May utilize wireless devices and technology for coordination of healthcare e. g. scheduling, flowchart documentation, nutrition service ordering. May serve as a super user for nursing assistant information technology and/or preceptor for new nursing assistants. Maintains supplies and equipment necessary for patient care operations. Secures and handles appropriate supplies, medications, and lab specimens transported from/into and within the unit. The major duties/ responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by associates in this job. Associate is expected to perform other duties as requested by supervisor.
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.
**Minimum Qualifications:**
High School or GEDBLS - Basic Life Support - American Heart Association
**Additional Job Description:**
CPR certified. Basic PC skills required to manage patient information and ensure effective clinical workflows and documentation in the electronic medical record (EMR). BLS Certification
**Work Shift:**
Night
**Scheduled Weekly Hours :**
24
**Department**
Cardiovascular Unit 3
Join us!
. if your passion is to work in a caring environment
. if you believe that learning is a life-long process
. if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
**Job Description Summary:**
Assist Registered Nurse in providing direct patient care to multiple patients at a time on a designated nursing unit.
**Responsibilities And Duties:**
40%
Performs and/or assists the patient with activities of daily living e. g. bathing, grooming, eating, walking, et c . Maintains environmental cleanliness and safety of patient rooms, unit and equipment. Provides assistance to patients, visitors and nursing personnel in assigned unit and maintains flexibility to help other departments with the care of patients as needed. Assists in creating the ideal patient experience through development of respectful and compassionate relationships with each patient and family. May serve as a patient safety champion, empowering equal responsibility for all safety guidelines among all licensed and unlicensed care givers. May assist in telemetry cardiac monitoring, recognizing life threatening arrhythmias and communicates immediately to available licensed clinician. May act as a transporter for the nursing unit assigned. Runs errands to either pickup or deliver items for patient care.
40%
Performs delegable other nursing tasks delegated by the Registered Nurse which include those tasks which can be performed without requiring judgment based on nursing knowledge on part of the person performing the task k ; tasks with which the results are reasonably predictable; tasks which can be performed safely, according to exact, unchanging directions; tasks which do not require complex observations or critical decisions; and tasks which do not require assessment; and tasks where the consequences of performing the task improperly are minimal and not life threatening. Performs other basic nursing care duties as directed by the RN including but not limited to waived testing fingerstick glucose, urine dipstick, occult fecal l, non-sterile specimen collection, nasogastric tube care, 1 2 lead EKG, and simple clean non-sterile e dressing changes. Accurately collects data such as height, weight, vital signs, intake and output, etc. and records data on the appropriate documentation form. Competent in the use of portable technology, using handheld wireless devices for measurement and documentation of intake and output, vital signs and point of care testing such as fingerstick glucoses or urine dipstick. Reports patient observations and concerns to the Registered Nurse.
20%
Assists hospital visitors and staff with information needs. May utilize wireless devices and technology for coordination of healthcare e. g. scheduling, flowchart documentation, nutrition service ordering. May serve as a super user for nursing assistant information technology and/or preceptor for new nursing assistants. Maintains supplies and equipment necessary for patient care operations. Secures and handles appropriate supplies, medications, and lab specimens transported from/into and within the unit. The major duties/ responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by associates in this job. Associate is expected to perform other duties as requested by supervisor.
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.
**Minimum Qualifications:**
High School or GED
**Additional Job Description:**
**MINIMUM QUALIFICATIONS**
16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit.
18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered.
**Work Shift:**
Night
**Scheduled Weekly Hours :**
40
**Department**
Join us!
. if your passion is to work in a caring environment
. if you believe that learning is a life-long process
. if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment