3,345 Performance Management jobs in the United States
Performance Management Specialist
10400 Bronx, New York
Montefiore Health System
Posted today
Job Viewed
Job Description
PERFORMANCE MANAGEMENT SPECIALIST – Registered Nurse
The ideal candidate will be a critical thinker with a keen eye for detail, capable of analyzing care events, identifying potential quality issues, and driving performance improvement. They should possess strong skills in performance measurement and process optimization, as well as the ability to craft and present clear, concise, and well-structured reports, findings, and recommendations. Logical reasoning, analytical thinking, and deductive problem-solving are essential, along with the discipline to meet deadlines and follow structured workflows. Proficiency in word processing, spreadsheets, and database management is expected—or must be achieved within six months of hire.
As a key member of the Quality Management team, this individual will lead and support peer review and performance improvement initiatives, ensuring they operate at the highest level of effectiveness. This role offers the opportunity to make a meaningful impact on patient care quality and organizational excellence.
QUALIFICATIONS:
- Minimum of 3 years of clinical experience; prior Quality Management experience preferred
- Strong organizational and project management skills, with the ability to use industry-standard tools to develop and present initiatives
- Familiarity with Just Culture principles and terminology
- Proficiency in statistical analysis and working with diverse statistical databases
- Comfortable navigating the EPIC electronic medical record system for investigative purposes
- Ability to acquire working knowledge of the MIDAS system within six months of hire (training provided)
- Active New York State RN license required
- Willingness to learn and apply the Plan-Do-Study-Act (PDSA) improvement methodology within six months of hire
Location: 55 Gun Hill Road, Bronx, NY
Work schedule: Monday to Friday, 8:30 a.m. to 5:00 p.m.
Salary Range: $110,000.00 to $137,000.00
For positions that have only a rate listed, the rate displayed is the hiring rate but could be subject to change based on shift differential, experience, education, or other relevant factors.
Diversity, equity, and inclusion are core values of Montefiore Einstein. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.
Montefiore Einstein is an equal employment opportunity employer. Montefiore Einstein will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.
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0
Performance Management Lead
93657 Tarpey Village, California
Fluor
Posted 3 days ago
Job Viewed
Job Description
At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you're invited to apply for this role.
**Job Description**
Fluor is seeking candidates for opportunities within our Program Delivery Support (PDS) team, working alongside the California High-Speed Rail Authority, to provide program delivery and program management services for one of the largest planned infrastructure projects in the U.S.
The system will connect the 500-mile stretch between the Los Angeles region with the San Francisco Bay Area, with up to 24 stations. The first phase of the program is currently under construction in California's Central Valley.
Under the general direction of the Deputy Director of Project Services, the Performance Management Lead is responsible for management of the Authority's Capital Baseline, including both the funded and unfunded portions of the program. The incumbent is a senior manager within the Program Management Oversight (PMO) Branch and works in partnership with the leads over Cost, Schedule, and Risk Units to effectively collate, monitor, and report performance against the baseline. to ensure overall performance is on track and provide RMO management with forward looking assessments of trends. They are responsible for developing, maintaining, and reviewing project controls data including budget, cost forecast, schedule and risk information and providing accurate and timely reporting of the program's performance and variance analysis. In addition, this position is responsible for managing the technical documents associated with Business Plans, Project Update Reports, and other stakeholder required reporting.
+ Key PMO resource in charge of the Authority's Capital Baseline, including the technical supporting documents, systems, and data underling the baseline.
+ Responsible for integration of the baseline across functions and branches via coordination with PMO Cost Control team
+ Supports definition of how progress is measured against the Capital Baseline
+ Controls against changes to the Capital Baseline per the Authority's Governance processes
+ Assess estimates, costs, risks, and schedule updates across the program for adherence to the Capital Baseline
+ Support with the development of annual budgets for specialist sections of the program, taking ownership of articulating and tabulating year on year movements and the multi-year forecasts.
+ Compare and analyze trends and risks against the original cost estimates and budgets within the Capital Baseline. Identify opportunities to bring costs trends to prompt mitigations to bring cost trend in line with estimates and budgets.
+ Drive process, procedure and systems related improvement across the Risk Management Office working with the wider business to fully integrate these requirements
+ Work with the wider Controls team, to build out a scalable Work Break-Down Structure, Asset Break-Down Structure, and other necessary project specific data structures required to better enable rolled up reporting across the organization
+ Work in partnership with the Reporting function to provide strategic direction to the monthly and-annual reporting requirements so that information is appropriately prioritized for its audience, is accurate, appropriately detailed, submitted timely to enable key decision making and is aligned to the requirements of key stakeholders
+ Operate as the big picture expert on the Capital Baseline to ensure consistency and robustness of data, and reporting
+ Continually review the existing baseline processes
**Basic Job Requirements**
+ Accredited four (4) year degree in Construction Management, Engineering, Business Management, Project Management, or global equivalent in applicable field of study and twenty (20) years of work-related experience or a combination of education and directly related experience equal to twenty-four (24) years if non-degreed
+ Experience in related fields of transit and or program controls
**Other Job Requirements**
+ Expertise in the principles and practices of project management, data management and cost control; project cost planning and reporting techniques; construction project phases and disciplines
+ Analytical techniques to provide cost analysis and provide solutions; research and compile data and maintain accurate and complete project records; meet deadlines; work and communicate effectively with others using courtesy, respect, and sensitivity; and follow and adhere to company policies
+ Experience managing and motivating controls teams on major programs
+ Significant experience with the liaison, coordination, and negotiation with departmental and external stakeholders to elicit timely and consistent responses to program controls requirements
+ Experience in leading and developing reporting, controls and baseline management methodology, procedures and presentation
**Preferred Qualifications**
+ Proficient with Microsoft Office applications (Excel, Word, PowerPoint)
+ Proficient in desktop publishing software, Visio and professional graphics software
+ Proficient with Data Analytics tools such as PowerBI, and a working knowledge of Primavera P6
+ Ability to communicate effectively with various personnel, including dealing with people effectively and tactfully in difficult and stressful situations
+ Excellent time management and organizational skills, attention to detail and ability to work under time pressure, good understanding of project controls functions, data structures and baseline management
+ Project Management, data analytics, technical writing and presentational skills
#LI-SI1
We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.
Benefits Statement: Fluor is proud to offer a comprehensive benefits package designed to promote employee health, wellness, and financial security. Our offerings include medical, dental and vision plans, EAP, disability coverage, life insurance, AD&D, voluntary benefit plans, 401(k) with a company match, paid time off (personal, bereavement, sick, holidays) for salaried employees, paid sick leave per state requirement for craft employees, parental leave, and training and development courses.
Market Rate Statement: The market rate for the role is typically at the mid-point of the salary range; however, variations in final salary are determined by additional factors such as the candidate's qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.
Notice to Candidates: Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.
To be Considered Candidates: Must be authorized to work in the country where the position is located.
Salary Range: $170,000.00 - $315,000.00
**Job Description**
Fluor is seeking candidates for opportunities within our Program Delivery Support (PDS) team, working alongside the California High-Speed Rail Authority, to provide program delivery and program management services for one of the largest planned infrastructure projects in the U.S.
The system will connect the 500-mile stretch between the Los Angeles region with the San Francisco Bay Area, with up to 24 stations. The first phase of the program is currently under construction in California's Central Valley.
Under the general direction of the Deputy Director of Project Services, the Performance Management Lead is responsible for management of the Authority's Capital Baseline, including both the funded and unfunded portions of the program. The incumbent is a senior manager within the Program Management Oversight (PMO) Branch and works in partnership with the leads over Cost, Schedule, and Risk Units to effectively collate, monitor, and report performance against the baseline. to ensure overall performance is on track and provide RMO management with forward looking assessments of trends. They are responsible for developing, maintaining, and reviewing project controls data including budget, cost forecast, schedule and risk information and providing accurate and timely reporting of the program's performance and variance analysis. In addition, this position is responsible for managing the technical documents associated with Business Plans, Project Update Reports, and other stakeholder required reporting.
+ Key PMO resource in charge of the Authority's Capital Baseline, including the technical supporting documents, systems, and data underling the baseline.
+ Responsible for integration of the baseline across functions and branches via coordination with PMO Cost Control team
+ Supports definition of how progress is measured against the Capital Baseline
+ Controls against changes to the Capital Baseline per the Authority's Governance processes
+ Assess estimates, costs, risks, and schedule updates across the program for adherence to the Capital Baseline
+ Support with the development of annual budgets for specialist sections of the program, taking ownership of articulating and tabulating year on year movements and the multi-year forecasts.
+ Compare and analyze trends and risks against the original cost estimates and budgets within the Capital Baseline. Identify opportunities to bring costs trends to prompt mitigations to bring cost trend in line with estimates and budgets.
+ Drive process, procedure and systems related improvement across the Risk Management Office working with the wider business to fully integrate these requirements
+ Work with the wider Controls team, to build out a scalable Work Break-Down Structure, Asset Break-Down Structure, and other necessary project specific data structures required to better enable rolled up reporting across the organization
+ Work in partnership with the Reporting function to provide strategic direction to the monthly and-annual reporting requirements so that information is appropriately prioritized for its audience, is accurate, appropriately detailed, submitted timely to enable key decision making and is aligned to the requirements of key stakeholders
+ Operate as the big picture expert on the Capital Baseline to ensure consistency and robustness of data, and reporting
+ Continually review the existing baseline processes
**Basic Job Requirements**
+ Accredited four (4) year degree in Construction Management, Engineering, Business Management, Project Management, or global equivalent in applicable field of study and twenty (20) years of work-related experience or a combination of education and directly related experience equal to twenty-four (24) years if non-degreed
+ Experience in related fields of transit and or program controls
**Other Job Requirements**
+ Expertise in the principles and practices of project management, data management and cost control; project cost planning and reporting techniques; construction project phases and disciplines
+ Analytical techniques to provide cost analysis and provide solutions; research and compile data and maintain accurate and complete project records; meet deadlines; work and communicate effectively with others using courtesy, respect, and sensitivity; and follow and adhere to company policies
+ Experience managing and motivating controls teams on major programs
+ Significant experience with the liaison, coordination, and negotiation with departmental and external stakeholders to elicit timely and consistent responses to program controls requirements
+ Experience in leading and developing reporting, controls and baseline management methodology, procedures and presentation
**Preferred Qualifications**
+ Proficient with Microsoft Office applications (Excel, Word, PowerPoint)
+ Proficient in desktop publishing software, Visio and professional graphics software
+ Proficient with Data Analytics tools such as PowerBI, and a working knowledge of Primavera P6
+ Ability to communicate effectively with various personnel, including dealing with people effectively and tactfully in difficult and stressful situations
+ Excellent time management and organizational skills, attention to detail and ability to work under time pressure, good understanding of project controls functions, data structures and baseline management
+ Project Management, data analytics, technical writing and presentational skills
#LI-SI1
We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.
Benefits Statement: Fluor is proud to offer a comprehensive benefits package designed to promote employee health, wellness, and financial security. Our offerings include medical, dental and vision plans, EAP, disability coverage, life insurance, AD&D, voluntary benefit plans, 401(k) with a company match, paid time off (personal, bereavement, sick, holidays) for salaried employees, paid sick leave per state requirement for craft employees, parental leave, and training and development courses.
Market Rate Statement: The market rate for the role is typically at the mid-point of the salary range; however, variations in final salary are determined by additional factors such as the candidate's qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.
Notice to Candidates: Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.
To be Considered Candidates: Must be authorized to work in the country where the position is located.
Salary Range: $170,000.00 - $315,000.00
View Now
1
Performance Management Lead
94278 Sacramento, California
AECOM
Posted 3 days ago
Job Viewed
Job Description
**Company Description**
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
**AECOM** is seeking a **Performance Management Lead** for one of our offices in **Sacramento, CA** .
**JOB SUMMARY**
This role will be supporting and working in partnership with the leads over Cost, Schedule, and Risk Units to effectively collate, monitor, and report performance against the baseline. They are responsible for developing, maintaining, and reviewing project controls data including budget, cost forecast, schedule and risk information and providing accurate and timely reporting of the program's performance and variance analysis.
**JOB RESPONSIBILITIES**
+ Key PMO resource in charge of the Capital Baseline, including the technical supporting documents, systems, and data underling the baseline.
+ Responsible for integration of the baseline across functions and branches via coordination with PMO Cost Control team
+ Supports definition of how progress is measured against the Capital Baseline
+ Controls against changes to the Capital Baseline per Governance processes
+ Assess estimates, costs, risks, and schedule updates across the program for adherence to the Capital Baseline
+ Support with the development of annual budgets for specialist sections of the program, taking ownership of articulating and tabulating year on year movements and the multi-year forecasts.
+ Compare and analyze trends and risks against the original cost estimates and budgets within the Capital Baseline. Identify opportunities to bring costs trends to prompt mitigations to bring cost trend in line with estimates and budgets.
+ Drive process, procedure and systems related improvement across the Risk Management Office working with the wider business to fully integrate these requirements
+ Work with the wider Controls team, to build out a scalable Work Break-Down Structure, Asset Break-Down Structure, and other necessary project specific data structures required to better enable rolled up reporting across the organization
+ Work in partnership with the Reporting function to provide strategic direction to, the monthly and-annual reporting requirements so that information is appropriately prioritized for its audience, is accurate, appropriately detailed, submitted timely to enable key decision making and is aligned to the requirements of key stakeholders
+ Operate as the big picture expert on the Capital Baseline to ensure consistency and robustness of data, and reporting
+ Continually review the existing baseline processes, structures, and data to provide any recommendations for improvements
**Qualifications**
**MININUM REQUIREMENTS**
+ BA/BS + 8 years of relevant experience or demonstrated equivalency of experience and/or education
**PREFERRED QUALIFICATIONS**
+ Bachelor's degree in Construction Management, Engineering, Business Management, Project Management, or related technical field and 10 years experience in related fields of transit and or program controls.
+ Have expertise in the principles and practices of project management, data management and cost control; project cost planning and reporting techniques; construction project phases and disciplines
+ Use analytical techniques to provide cost analysis and provide solutions; research and compile data and maintain accurate and complete project records; meet deadlines; work and communicate effectively with others using courtesy, respect, and sensitivity; and follow and adhere to company policies
+ Experience of managing and motivating controls teams on major programs.
+ Have significant experience with the liaison, coordination, and negotiation with departmental and external stakeholders to elicit timely and consistent responses to program controls requirements
+ Have experience in leading and developing reporting, controls and baseline management methodology, procedures and presentation
+ Proficient with Microsoft Office applications (Excel, Word, PowerPoint)
+ Proficient in desktop publishing software, Visio and professional graphics software
+ Proficient with Data Analytics tools such as PowerBI, and a working knowledge of Primavera P6
+ Ability to communicate effectively with various personnel, including dealing with people effectively and tactfully in difficult and stressful situations
+ Excellent time management and organizational skills, attention to detail and ability to work under time pressure, good understanding of project controls functions, data structures and baseline management
+ Project Management, data analytics, technical writing and presentational skill
**Additional Information**
+ Some travel may be required
+ Sponsorship is not offered for this position now or in the future
Offered compensation will be based on location and individual qualifications. The expected range is $130,300.00 - $41,050.00.
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of 16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J
**Business Line:** PPM
**Business Group:** DCS
**Strategic Business Unit:** West
**Career Area:** Program & Project Management
**Work Location Model:** Hybrid
**Compensation:** USD - USD - yearly
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
**AECOM** is seeking a **Performance Management Lead** for one of our offices in **Sacramento, CA** .
**JOB SUMMARY**
This role will be supporting and working in partnership with the leads over Cost, Schedule, and Risk Units to effectively collate, monitor, and report performance against the baseline. They are responsible for developing, maintaining, and reviewing project controls data including budget, cost forecast, schedule and risk information and providing accurate and timely reporting of the program's performance and variance analysis.
**JOB RESPONSIBILITIES**
+ Key PMO resource in charge of the Capital Baseline, including the technical supporting documents, systems, and data underling the baseline.
+ Responsible for integration of the baseline across functions and branches via coordination with PMO Cost Control team
+ Supports definition of how progress is measured against the Capital Baseline
+ Controls against changes to the Capital Baseline per Governance processes
+ Assess estimates, costs, risks, and schedule updates across the program for adherence to the Capital Baseline
+ Support with the development of annual budgets for specialist sections of the program, taking ownership of articulating and tabulating year on year movements and the multi-year forecasts.
+ Compare and analyze trends and risks against the original cost estimates and budgets within the Capital Baseline. Identify opportunities to bring costs trends to prompt mitigations to bring cost trend in line with estimates and budgets.
+ Drive process, procedure and systems related improvement across the Risk Management Office working with the wider business to fully integrate these requirements
+ Work with the wider Controls team, to build out a scalable Work Break-Down Structure, Asset Break-Down Structure, and other necessary project specific data structures required to better enable rolled up reporting across the organization
+ Work in partnership with the Reporting function to provide strategic direction to, the monthly and-annual reporting requirements so that information is appropriately prioritized for its audience, is accurate, appropriately detailed, submitted timely to enable key decision making and is aligned to the requirements of key stakeholders
+ Operate as the big picture expert on the Capital Baseline to ensure consistency and robustness of data, and reporting
+ Continually review the existing baseline processes, structures, and data to provide any recommendations for improvements
**Qualifications**
**MININUM REQUIREMENTS**
+ BA/BS + 8 years of relevant experience or demonstrated equivalency of experience and/or education
**PREFERRED QUALIFICATIONS**
+ Bachelor's degree in Construction Management, Engineering, Business Management, Project Management, or related technical field and 10 years experience in related fields of transit and or program controls.
+ Have expertise in the principles and practices of project management, data management and cost control; project cost planning and reporting techniques; construction project phases and disciplines
+ Use analytical techniques to provide cost analysis and provide solutions; research and compile data and maintain accurate and complete project records; meet deadlines; work and communicate effectively with others using courtesy, respect, and sensitivity; and follow and adhere to company policies
+ Experience of managing and motivating controls teams on major programs.
+ Have significant experience with the liaison, coordination, and negotiation with departmental and external stakeholders to elicit timely and consistent responses to program controls requirements
+ Have experience in leading and developing reporting, controls and baseline management methodology, procedures and presentation
+ Proficient with Microsoft Office applications (Excel, Word, PowerPoint)
+ Proficient in desktop publishing software, Visio and professional graphics software
+ Proficient with Data Analytics tools such as PowerBI, and a working knowledge of Primavera P6
+ Ability to communicate effectively with various personnel, including dealing with people effectively and tactfully in difficult and stressful situations
+ Excellent time management and organizational skills, attention to detail and ability to work under time pressure, good understanding of project controls functions, data structures and baseline management
+ Project Management, data analytics, technical writing and presentational skill
**Additional Information**
+ Some travel may be required
+ Sponsorship is not offered for this position now or in the future
Offered compensation will be based on location and individual qualifications. The expected range is $130,300.00 - $41,050.00.
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of 16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J
**Business Line:** PPM
**Business Group:** DCS
**Strategic Business Unit:** West
**Career Area:** Program & Project Management
**Work Location Model:** Hybrid
**Compensation:** USD - USD - yearly
View Now
2
Performance Management Analyst
20167 Sterling, Virginia
CACI International
Posted 25 days ago
Job Viewed
Job Description
Performance Management Analyst
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
* * *
**The Opportunity** :
CACI is seeking an experienced and highly motivated Network Service Provider Performance Management analyst. This candidate should have 5 or more years of service operations and delivery management experience in a network service provider environment. The Performance Management Analyst is a multifaceted role in the client's multi-supplier ecosystem supporting the integration, management and measurement of Network Services.
**Responsibilities:**
+ Assist the lead in managing the Performance Management and Service Level Management functions of the Network Service Operations, and specifically the oversight relationships among both the program and other Service Providers, key government stakeholders, and other Functional Leads to ensure that service delivery and associated SLAs and KPIs are adhered to for end-to-end service delivery.
+ Participate in communicating and strategically working across the program and customer ecosystem to standardize service delivery metrics, measures and reporting for the ecosystem.
+ Assist the lead in the management of requirements for the ITSM SLM module and establishing standards for measurement, reporting and communication across the program to include participation in the Governance forums that are hosted by customer
+ Assist with the establishment of performance goals for the development of SLA and KPI metrics, graphs, trends, and analysis to be presented at Governance Forums
+ Provide analysis and support for on-going service delivery, performance, and support other ITSM process areas as needed
+ Participate with a team of analysts to work with functional leads with defining the KPIs used to measure their performance and for major incident resolution and appropriate reporting
+ Work closely with the customer, functional leads, and process leads to analyze service delivery, recommend appropriate SLAs and KPIs and create appropriate ServiceNow (or Tableau) dashboards, for reporting and communications to ensure standardization of network service delivery
+ Develops an understanding of customer IT Service Requirements, patterns of business activities, and IT Service Consumption levels, and serves as an escalation point for issues
+ Perform the collection, analysis, and the reporting on service delivery performance metrics, trends and bottlenecks
+ Provide material for monthly business reviews covering Service Level performance, technology planning, reporting status, operational issues, and improvement opportunities
**Qualifications:**
_Required:_
+ Bachelor's degree in Computer Science, Information Technology, or equivalent work experience
+ 5+ years of experience in network operations, quality assurance, or related roles
+ TS/SCI with Poly required
+ ITIL Certified
+ Experience with ServiceNow, Tableau, or other measurement tool sets; and experience with Microsoft Excel advanced functions
+ Experience of performance data analysis of ITIL processes
+ Knowledge of analyzing data, metrics, and associated results and communicate effectively what the data is portraying
+ Skilled at working collaboratively in a complex environment and driving performance achievement and improvements
+ Data-driven and analytical mindset of service excellence and customer satisfaction
+ Excellent customer service skills to understand client and Customer representative's concerns and requirements
_Desired:_
+ Experience in Customer Engagement providing IT Infrastructure Services, developing SLA and OLAs, and integrating and maintaining service portfolios
+ Experience working with Government clients, specifically within the Intelligence Community
+ Project Management Professional (PMP) certification
+ Leader in MSI practice implementation and operations
+ Led managed IT infrastructure service transitions
+ Experience leading large teams in a matrixed management structure
+ Demonstrated experience with facets of personnel management
+ Experience managing large, decentralized public-sector clients
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
The proposed salary range for this position is:
$86,600 - $181,800
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
* * *
**The Opportunity** :
CACI is seeking an experienced and highly motivated Network Service Provider Performance Management analyst. This candidate should have 5 or more years of service operations and delivery management experience in a network service provider environment. The Performance Management Analyst is a multifaceted role in the client's multi-supplier ecosystem supporting the integration, management and measurement of Network Services.
**Responsibilities:**
+ Assist the lead in managing the Performance Management and Service Level Management functions of the Network Service Operations, and specifically the oversight relationships among both the program and other Service Providers, key government stakeholders, and other Functional Leads to ensure that service delivery and associated SLAs and KPIs are adhered to for end-to-end service delivery.
+ Participate in communicating and strategically working across the program and customer ecosystem to standardize service delivery metrics, measures and reporting for the ecosystem.
+ Assist the lead in the management of requirements for the ITSM SLM module and establishing standards for measurement, reporting and communication across the program to include participation in the Governance forums that are hosted by customer
+ Assist with the establishment of performance goals for the development of SLA and KPI metrics, graphs, trends, and analysis to be presented at Governance Forums
+ Provide analysis and support for on-going service delivery, performance, and support other ITSM process areas as needed
+ Participate with a team of analysts to work with functional leads with defining the KPIs used to measure their performance and for major incident resolution and appropriate reporting
+ Work closely with the customer, functional leads, and process leads to analyze service delivery, recommend appropriate SLAs and KPIs and create appropriate ServiceNow (or Tableau) dashboards, for reporting and communications to ensure standardization of network service delivery
+ Develops an understanding of customer IT Service Requirements, patterns of business activities, and IT Service Consumption levels, and serves as an escalation point for issues
+ Perform the collection, analysis, and the reporting on service delivery performance metrics, trends and bottlenecks
+ Provide material for monthly business reviews covering Service Level performance, technology planning, reporting status, operational issues, and improvement opportunities
**Qualifications:**
_Required:_
+ Bachelor's degree in Computer Science, Information Technology, or equivalent work experience
+ 5+ years of experience in network operations, quality assurance, or related roles
+ TS/SCI with Poly required
+ ITIL Certified
+ Experience with ServiceNow, Tableau, or other measurement tool sets; and experience with Microsoft Excel advanced functions
+ Experience of performance data analysis of ITIL processes
+ Knowledge of analyzing data, metrics, and associated results and communicate effectively what the data is portraying
+ Skilled at working collaboratively in a complex environment and driving performance achievement and improvements
+ Data-driven and analytical mindset of service excellence and customer satisfaction
+ Excellent customer service skills to understand client and Customer representative's concerns and requirements
_Desired:_
+ Experience in Customer Engagement providing IT Infrastructure Services, developing SLA and OLAs, and integrating and maintaining service portfolios
+ Experience working with Government clients, specifically within the Intelligence Community
+ Project Management Professional (PMP) certification
+ Leader in MSI practice implementation and operations
+ Led managed IT infrastructure service transitions
+ Experience leading large teams in a matrixed management structure
+ Demonstrated experience with facets of personnel management
+ Experience managing large, decentralized public-sector clients
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
The proposed salary range for this position is:
$86,600 - $181,800
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
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3
Manager, Talent and Performance Management Programs
75219 Dallas, Texas
American Airlines
Posted today
Job Viewed
Job Description
**Intro**
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
The Manager, Talent and Performance Management is part of the People Division. You'll play a key role in shaping the future of talent and performance management by leading a team of specialists and collaborating with cross-functional partners to drive impactful strategies. This role offers the opportunity to influence enterprise-wide programs that support employee growth, leadership development, and organizational success-all within a dynamic, fast-paced environment that values innovation and continuous improvement.
**What you'll do**
+ Lead a team of specialists responsible for the design, implementation, and continuous improvement of enterprise-wide talent and performance management programs.
+ Provide strategic guidance and operational support for key talent processes including goal setting, succession planning, talent reviews, and performance management.
+ Partner with the Director of Global Talent and Performance Management to align programs with enterprise goals and talent strategies.
+ Collaborate with People Business Partners, Leadership Development, Global Engagement, and other internal stakeholders to ensure alignment and integration of talent initiatives.
+ Leverage data and analytics to assess program effectiveness and drive continuous improvement.
+ Serve as a subject matter expert and trusted advisor to business leaders on talent and performance best practices.
+ Manage change and communication strategies to support successful adoption of talent programs across the organization.
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field.
+ 5+ years of experience in project planning, performance management, talent analytics and succession planning, competency modeling, job analysis and skill profiling
**Preferred Qualifications- Education & Prior Job Experience**
+ Master's degree in Human Resources, Organizational Psychology, or a related field.
+ 5 years' experience in program and project management in large, complex global organizations Experience in designing and implementing world-class talent process workplans
+ Proven results in delivering high quality HR programs for all levels of the organization
+ Exposure and understanding of enterprise-wide talent planning activities
+ Deep or extensive SAP SuccessFactors experience
**Skills, Licenses & Certifications**
+ Strong understanding of talent and performance management frameworks and best practices.
+ Ability to prioritize and multi-task effectively while managing multiple projects in a challenging environment
+ Energetic, forward-thinking, creative, and able to challenge assumptions while providing a high-quality work product
+ Flexible and comfortable with ambiguity, able to embrace change
+ Collaborative and comfortable in client centric environment with a commitment to excellent service quality
+ Ability to translate strategy into actions; develop and execute workplans under constraints
+ Certification in talent management, performance management, or related areas (e.g., SHRM-SCP, HRCI SPHR) is a plus.
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
The Manager, Talent and Performance Management is part of the People Division. You'll play a key role in shaping the future of talent and performance management by leading a team of specialists and collaborating with cross-functional partners to drive impactful strategies. This role offers the opportunity to influence enterprise-wide programs that support employee growth, leadership development, and organizational success-all within a dynamic, fast-paced environment that values innovation and continuous improvement.
**What you'll do**
+ Lead a team of specialists responsible for the design, implementation, and continuous improvement of enterprise-wide talent and performance management programs.
+ Provide strategic guidance and operational support for key talent processes including goal setting, succession planning, talent reviews, and performance management.
+ Partner with the Director of Global Talent and Performance Management to align programs with enterprise goals and talent strategies.
+ Collaborate with People Business Partners, Leadership Development, Global Engagement, and other internal stakeholders to ensure alignment and integration of talent initiatives.
+ Leverage data and analytics to assess program effectiveness and drive continuous improvement.
+ Serve as a subject matter expert and trusted advisor to business leaders on talent and performance best practices.
+ Manage change and communication strategies to support successful adoption of talent programs across the organization.
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field.
+ 5+ years of experience in project planning, performance management, talent analytics and succession planning, competency modeling, job analysis and skill profiling
**Preferred Qualifications- Education & Prior Job Experience**
+ Master's degree in Human Resources, Organizational Psychology, or a related field.
+ 5 years' experience in program and project management in large, complex global organizations Experience in designing and implementing world-class talent process workplans
+ Proven results in delivering high quality HR programs for all levels of the organization
+ Exposure and understanding of enterprise-wide talent planning activities
+ Deep or extensive SAP SuccessFactors experience
**Skills, Licenses & Certifications**
+ Strong understanding of talent and performance management frameworks and best practices.
+ Ability to prioritize and multi-task effectively while managing multiple projects in a challenging environment
+ Energetic, forward-thinking, creative, and able to challenge assumptions while providing a high-quality work product
+ Flexible and comfortable with ambiguity, able to embrace change
+ Collaborative and comfortable in client centric environment with a commitment to excellent service quality
+ Ability to translate strategy into actions; develop and execute workplans under constraints
+ Certification in talent management, performance management, or related areas (e.g., SHRM-SCP, HRCI SPHR) is a plus.
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
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4
IT Performance Management Analyst
60684 Chicago, Illinois
Sargent & Lundy
Posted 3 days ago
Job Viewed
Job Description
Description
Sargent & Lundy is a leading consulting engineering firm specializing in the power and energy sectors. Since 1891, we have provided comprehensive engineering, design, and consulting services for both traditional and renewable power generation, grid modernization, nuclear power, and beyond. Our mission is to help clients achieve their energy goals effectively by leveraging advanced technologies and adopting sustainable practices.
Role Overview
The IT Performance Management Analyst is responsible for analyzing and enhancing the performance of IT operations by leveraging advanced data analysis and visualization tools. This role focuses on utilizing Microsoft Excel and Power BI to develop dashboards, interpret financial metrics, and provide actionable insights that drive strategic decision-making and operational efficiency.
In addition to core analytical duties, this position plays a pivotal role in bridging technology and business objectives by translating complex technical data into clear, measurable outcomes for leadership and stakeholders. The analyst directly supports the company's mission of continuous improvement, cost optimization, and technological innovation by delivering timely, accurate financial and operational performance information.
With an emphasis on both current operations and forward-looking strategy, the IT Performance Management Analyst ensures that IT investment decisions are data-driven and aligned with broader business goals. This high-visibility position regularly interacts with senior management, providing key recommendations that influence resource allocation, project prioritization, and process enhancements.
Key Responsibilities
Data Analysis and Reporting:
+ Collect, analyze, and interpret complex datasets to assess IT performance and financial metrics.
+ Develop and maintain comprehensive reports and dashboards using Excel and Power BI to monitor key performance indicators (KPIs).
+ Ensure the accuracy and integrity of data by conducting regular audits and validations.
Dashboard Development:
+ Design and implement interactive dashboards in Power BI to visualize IT performance and financial data effectively.
+ Collaborate with stakeholders to identify reporting requirements and translate them into user-friendly visualizations.
+ Optimize dashboard performance and usability through continuous improvement initiatives.
Financial Metrics Analysis:
+ Evaluate financial data related to IT operations, including cost analysis, budgeting, and forecasting.
+ Provide insights and recommendations to improve financial performance and cost efficiency.
+ Support the development of financial models to predict future trends and outcomes.
Collaboration and Communication:
+ Work closely with cross-functional teams to gather data and understand business needs.
+ Present findings and recommendations to management and stakeholders in a clear and concise manner.
+ Train and support team members in the use of Excel and Power BI for data analysis and reporting
This position offers the flexibility of a hybrid schedule with the expectation of 3 days per week in our downtown Chicago office, and 2 days remote from home.
Qualifications
Education & Experience:
+ Bachelor's degree in Computer Science, Information Technology, Finance, Business Administration, or a related field.
+ Minimum of 2-3 years of experience in data analysis, performance management, or a related role.
+ Proven experience in developing dashboards and reports using Power BI and Excel.
+ Experience with financial analysis and understanding of financial metrics.
Required Skills:
+ Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and data visualization techniques.
+ Strong knowledge of Power BI, including data modeling, DAX, and Power Query.
+ Understanding of data governance and data quality principles.
+ Excellent analytical and problem-solving abilities.
+ Strong communication skills, both written and verbal.
+ Ability to work collaboratively in a team environment.
+ Detail-oriented with a commitment to accuracy.
+ Proactive and self-motivated with the ability to manage multiple tasks simultaneously.
+ Why Join Us?
+ Work in an established company that values innovation and growth.
+ Engage with a collaborative team that is dedicated to making a meaningful impact in the energy sector.
+ Gain exposure to cutting-edge projects and contribute to data-driven decision-making processes.
We do not sponsor employees for work authorization in the U.S. for this position.
Award-Winning Benefits
At Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.
Health & Wellness Financial Benefits Work-Life Balance
+ Health Plans: Medical, Dental, Vision
+ Life & Accident Insurance
+ Disability Coverage
+ Employee Assistance Program (EAP)
+ Back-Up Daycare
+ FSA & HSA
+ 401(k)
+ Pre-Tax Commuter Account
+ Merit Scholarship Program
+ Employee Discount Program
+ Corporate Charitable Giving Program
+ Tuition Assistance
+ First Professional Licensure Bonus
+ Employee Referral Bonus
+ Paid Annual Personal/Sick Time (PST)
+ Paid Vacation
+ Paid Holidays
+ Paid Parental Leave
+ Paid Bereavement Leave
+ Flexible Work Arrangements
Compensation Range
$61,980.00 - $93,110.00
Transparency Statement
Sargent & Lundy discloses compensation ranges that comply with all local and state regulations. The total compensation package for eligible positions will include a base salary or an hourly rate and a comprehensive benefits package, reflecting our commitment to rewarding performance and supporting the overall well-being of our employees. Individuals may also be eligible to participate in our yearly discretionary bonus.
Awards & Recognition
Equal Opportunity
Sargent & Lundy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any protected status as defined by applicable law.
CityChicago
StateIL
CountryUnited States
Area of InterestInformation Technology
TypeFull Time - Regular
Job ID
Business GroupCEO Group
DepartmentInformation Technical Services
Sargent & Lundy is a leading consulting engineering firm specializing in the power and energy sectors. Since 1891, we have provided comprehensive engineering, design, and consulting services for both traditional and renewable power generation, grid modernization, nuclear power, and beyond. Our mission is to help clients achieve their energy goals effectively by leveraging advanced technologies and adopting sustainable practices.
Role Overview
The IT Performance Management Analyst is responsible for analyzing and enhancing the performance of IT operations by leveraging advanced data analysis and visualization tools. This role focuses on utilizing Microsoft Excel and Power BI to develop dashboards, interpret financial metrics, and provide actionable insights that drive strategic decision-making and operational efficiency.
In addition to core analytical duties, this position plays a pivotal role in bridging technology and business objectives by translating complex technical data into clear, measurable outcomes for leadership and stakeholders. The analyst directly supports the company's mission of continuous improvement, cost optimization, and technological innovation by delivering timely, accurate financial and operational performance information.
With an emphasis on both current operations and forward-looking strategy, the IT Performance Management Analyst ensures that IT investment decisions are data-driven and aligned with broader business goals. This high-visibility position regularly interacts with senior management, providing key recommendations that influence resource allocation, project prioritization, and process enhancements.
Key Responsibilities
Data Analysis and Reporting:
+ Collect, analyze, and interpret complex datasets to assess IT performance and financial metrics.
+ Develop and maintain comprehensive reports and dashboards using Excel and Power BI to monitor key performance indicators (KPIs).
+ Ensure the accuracy and integrity of data by conducting regular audits and validations.
Dashboard Development:
+ Design and implement interactive dashboards in Power BI to visualize IT performance and financial data effectively.
+ Collaborate with stakeholders to identify reporting requirements and translate them into user-friendly visualizations.
+ Optimize dashboard performance and usability through continuous improvement initiatives.
Financial Metrics Analysis:
+ Evaluate financial data related to IT operations, including cost analysis, budgeting, and forecasting.
+ Provide insights and recommendations to improve financial performance and cost efficiency.
+ Support the development of financial models to predict future trends and outcomes.
Collaboration and Communication:
+ Work closely with cross-functional teams to gather data and understand business needs.
+ Present findings and recommendations to management and stakeholders in a clear and concise manner.
+ Train and support team members in the use of Excel and Power BI for data analysis and reporting
This position offers the flexibility of a hybrid schedule with the expectation of 3 days per week in our downtown Chicago office, and 2 days remote from home.
Qualifications
Education & Experience:
+ Bachelor's degree in Computer Science, Information Technology, Finance, Business Administration, or a related field.
+ Minimum of 2-3 years of experience in data analysis, performance management, or a related role.
+ Proven experience in developing dashboards and reports using Power BI and Excel.
+ Experience with financial analysis and understanding of financial metrics.
Required Skills:
+ Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and data visualization techniques.
+ Strong knowledge of Power BI, including data modeling, DAX, and Power Query.
+ Understanding of data governance and data quality principles.
+ Excellent analytical and problem-solving abilities.
+ Strong communication skills, both written and verbal.
+ Ability to work collaboratively in a team environment.
+ Detail-oriented with a commitment to accuracy.
+ Proactive and self-motivated with the ability to manage multiple tasks simultaneously.
+ Why Join Us?
+ Work in an established company that values innovation and growth.
+ Engage with a collaborative team that is dedicated to making a meaningful impact in the energy sector.
+ Gain exposure to cutting-edge projects and contribute to data-driven decision-making processes.
We do not sponsor employees for work authorization in the U.S. for this position.
Award-Winning Benefits
At Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.
Health & Wellness Financial Benefits Work-Life Balance
+ Health Plans: Medical, Dental, Vision
+ Life & Accident Insurance
+ Disability Coverage
+ Employee Assistance Program (EAP)
+ Back-Up Daycare
+ FSA & HSA
+ 401(k)
+ Pre-Tax Commuter Account
+ Merit Scholarship Program
+ Employee Discount Program
+ Corporate Charitable Giving Program
+ Tuition Assistance
+ First Professional Licensure Bonus
+ Employee Referral Bonus
+ Paid Annual Personal/Sick Time (PST)
+ Paid Vacation
+ Paid Holidays
+ Paid Parental Leave
+ Paid Bereavement Leave
+ Flexible Work Arrangements
Compensation Range
$61,980.00 - $93,110.00
Transparency Statement
Sargent & Lundy discloses compensation ranges that comply with all local and state regulations. The total compensation package for eligible positions will include a base salary or an hourly rate and a comprehensive benefits package, reflecting our commitment to rewarding performance and supporting the overall well-being of our employees. Individuals may also be eligible to participate in our yearly discretionary bonus.
Awards & Recognition
Equal Opportunity
Sargent & Lundy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any protected status as defined by applicable law.
CityChicago
StateIL
CountryUnited States
Area of InterestInformation Technology
TypeFull Time - Regular
Job ID
Business GroupCEO Group
DepartmentInformation Technical Services
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5
Performance Management Engineer II
99509 Fort Richardson, Alaska
GCI Communication Corp
Posted 3 days ago
Job Viewed
Job Description
GCI's Performance Management Engineer II will work proactive performance manage and fault detection of all active network systems, business services, and service assurance elements for compliance with KPIs and SLAs. Proactively deliver end-to-end performance monitoring and provide optimal performance that meets user expectations. Ensure seamless collaboration between teams, tools, stakeholders, and processes through continuous feedback loops with engineers, product owners, and business analysts to monitor systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Proactive Performance Management:
+ Focus on service level agreements associated with proactive network monitoring, service level compliance, detecting problems and identifying trends.
+ Gather and analyze performance metrics over time, forecast near term demands, identify over/underutilized resources and potential irregularities that may lead to failure or disruptions before service impact occurs.
+ Identify trends in performance that may lead to failures to meet KPIs and/or SLAs, minimize future impacts, and identify internal service/systems/business owners responsible for problem resolution - escalating identified issues/potential issues as appropriate.
+ Identify areas in the network that require Proactive Capacity management, develop solutions, and implement network improvements to those areas.
+ Develop capacity forecasting skills and make recommendations on whether to proceed with carrier additions or utilize cell splitting to address capacity requirements.
+ Use appropriate technology to improve processes and accuracy.
Capacity Management:
+ Ensure all systems remain within performance compliance and identify over/under utilized resources.
+ Proactively identify service quality degradations or disruptions before customer impact.
+ Collect, trend, and map capacity and performance issues in network.
+ Perform network capacity analysis, research, and resolution.
Service Acceptance:
+ Early in the phase, determine which performance tool related activities are required.
+ Use technology to improve ticketing systems to support internal metrics, compliance with regulations, license, and ensuring accurate reporting.
+ Use multiple data collection tools, devices, and techniques to gather network performance data then post processes and analyze the data.
+ Strong verbal and written communication skills; able to accurately communicate technical information to non-technical audiences.
+ Understanding of standard engineering concepts, design principles, and math calculations.
+ Demonstrated and practical experience in design, drawings to include create and editing.
+ Practical experience with configuration, performance testing tools, and a high degree of expertise in scripting, designing, running, and analyzing test results within a Telecommunications Network environment.
+ Strong analytic, strategic, interpersonal, critical and creative thinking, problem-solving, and troubleshooting skills.
+ Strong time management and ability to lean to plan and manage multiple phased complex projects on time and within scope.
+ Knowledge of transport networks to include long-haul DWDM, submarine, terrestrial microwave, satellite, metro fiber, passive optical networks (PON), and packet networks.
+ Experience using tools to analyze network traffic and assess network performance.
+ Experience configuring and using packet capture technologies, including Wireshark and TCPDump.
+ Knowledge of networks and fundamental layer 1, 2, 3 and 4 protocols, including IP, TCP, UDP, BCP, or MPLS.
+ Preferred experience with NetScout, including nGeniusOne, InfiniStream, or Pulse, Gigamon or Riverbed, AppResponse or NetProfiler.
+ Preferred experience with quantifying and analyzing network performance by facilitating the collection of large sets of network data, including telemetry, status, or flow.
+ Preferred knowledge of voice and video protocols, including VoIP, RTP, SIP, SRTP, IP multicast, or RTMP.
+ Excellent capability in using Microsoft Office tools: Excel, Word, Outlook, Visio, Teams, etc.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
+ COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
+ CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ Proficient computer skills to complete job duties effectively.
Additional Job Requirements:
This is a mid-level engineer position within the Performance Management discipline. Must have a comprehensive understanding of operations and functions. Receives work at a higher level under general guidance with periodic review and direction of the supervisor. Requires ability to make and implement routine operational decisions and participate in larger projects and be counted on to complete tasks on time and within scope. Ability to apply engineering principles with computer software, application design, coding, testing, and quality assurance to build testing phase and collaborate with multiple teams for success.
Additional Competencies:
+ Competent working knowledge of engineering concepts, design principles, and math calculations.
+ Optimization & Performance Engineer experience in RAN and Core technologies.
+ Knowledge of Telecommunications KPIs, parameter audits and changes, and feature audits using a detailed understanding of RAN air interfaces for UMTS, CDMA, LTE, VoLTE, and 5G.
+ RF engineering or RF performance experience and a proven work history indicating a strong technical aptitude.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in Computer Science, Information Technology, or related field. *
+ Minimum of four (4) years of relevant experience in wireless telecommunications or related background. *
Preferred:
+ Experience within an operational engineering role in the telecommunications industry.
+ CCT; CCNA; CC Specialist; CCNP; CISSP; CSEP; CQE, JNCIA or JNCP certification or equivalent.
+ Telecommunications experience.
+ Other relevant telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ This position may require extended hours and/or weekend schedules and travel throughout the state.
+ Work is primarily sedentary, requiring daily routine computer usage.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Proactive Performance Management:
+ Focus on service level agreements associated with proactive network monitoring, service level compliance, detecting problems and identifying trends.
+ Gather and analyze performance metrics over time, forecast near term demands, identify over/underutilized resources and potential irregularities that may lead to failure or disruptions before service impact occurs.
+ Identify trends in performance that may lead to failures to meet KPIs and/or SLAs, minimize future impacts, and identify internal service/systems/business owners responsible for problem resolution - escalating identified issues/potential issues as appropriate.
+ Identify areas in the network that require Proactive Capacity management, develop solutions, and implement network improvements to those areas.
+ Develop capacity forecasting skills and make recommendations on whether to proceed with carrier additions or utilize cell splitting to address capacity requirements.
+ Use appropriate technology to improve processes and accuracy.
Capacity Management:
+ Ensure all systems remain within performance compliance and identify over/under utilized resources.
+ Proactively identify service quality degradations or disruptions before customer impact.
+ Collect, trend, and map capacity and performance issues in network.
+ Perform network capacity analysis, research, and resolution.
Service Acceptance:
+ Early in the phase, determine which performance tool related activities are required.
+ Use technology to improve ticketing systems to support internal metrics, compliance with regulations, license, and ensuring accurate reporting.
+ Use multiple data collection tools, devices, and techniques to gather network performance data then post processes and analyze the data.
+ Strong verbal and written communication skills; able to accurately communicate technical information to non-technical audiences.
+ Understanding of standard engineering concepts, design principles, and math calculations.
+ Demonstrated and practical experience in design, drawings to include create and editing.
+ Practical experience with configuration, performance testing tools, and a high degree of expertise in scripting, designing, running, and analyzing test results within a Telecommunications Network environment.
+ Strong analytic, strategic, interpersonal, critical and creative thinking, problem-solving, and troubleshooting skills.
+ Strong time management and ability to lean to plan and manage multiple phased complex projects on time and within scope.
+ Knowledge of transport networks to include long-haul DWDM, submarine, terrestrial microwave, satellite, metro fiber, passive optical networks (PON), and packet networks.
+ Experience using tools to analyze network traffic and assess network performance.
+ Experience configuring and using packet capture technologies, including Wireshark and TCPDump.
+ Knowledge of networks and fundamental layer 1, 2, 3 and 4 protocols, including IP, TCP, UDP, BCP, or MPLS.
+ Preferred experience with NetScout, including nGeniusOne, InfiniStream, or Pulse, Gigamon or Riverbed, AppResponse or NetProfiler.
+ Preferred experience with quantifying and analyzing network performance by facilitating the collection of large sets of network data, including telemetry, status, or flow.
+ Preferred knowledge of voice and video protocols, including VoIP, RTP, SIP, SRTP, IP multicast, or RTMP.
+ Excellent capability in using Microsoft Office tools: Excel, Word, Outlook, Visio, Teams, etc.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
+ COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
+ CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ Proficient computer skills to complete job duties effectively.
Additional Job Requirements:
This is a mid-level engineer position within the Performance Management discipline. Must have a comprehensive understanding of operations and functions. Receives work at a higher level under general guidance with periodic review and direction of the supervisor. Requires ability to make and implement routine operational decisions and participate in larger projects and be counted on to complete tasks on time and within scope. Ability to apply engineering principles with computer software, application design, coding, testing, and quality assurance to build testing phase and collaborate with multiple teams for success.
Additional Competencies:
+ Competent working knowledge of engineering concepts, design principles, and math calculations.
+ Optimization & Performance Engineer experience in RAN and Core technologies.
+ Knowledge of Telecommunications KPIs, parameter audits and changes, and feature audits using a detailed understanding of RAN air interfaces for UMTS, CDMA, LTE, VoLTE, and 5G.
+ RF engineering or RF performance experience and a proven work history indicating a strong technical aptitude.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in Computer Science, Information Technology, or related field. *
+ Minimum of four (4) years of relevant experience in wireless telecommunications or related background. *
Preferred:
+ Experience within an operational engineering role in the telecommunications industry.
+ CCT; CCNA; CC Specialist; CCNP; CISSP; CSEP; CQE, JNCIA or JNCP certification or equivalent.
+ Telecommunications experience.
+ Other relevant telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ This position may require extended hours and/or weekend schedules and travel throughout the state.
+ Work is primarily sedentary, requiring daily routine computer usage.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
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6
Performance Management Engineer II
92604 Woodbridge, California
GCI Communication Corp
Posted 3 days ago
Job Viewed
Job Description
GCI's Performance Management Engineer II will work proactive performance manage and fault detection of all active network systems, business services, and service assurance elements for compliance with KPIs and SLAs. Proactively deliver end-to-end performance monitoring and provide optimal performance that meets user expectations. Ensure seamless collaboration between teams, tools, stakeholders, and processes through continuous feedback loops with engineers, product owners, and business analysts to monitor systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Proactive Performance Management:
+ Focus on service level agreements associated with proactive network monitoring, service level compliance, detecting problems and identifying trends.
+ Gather and analyze performance metrics over time, forecast near term demands, identify over/underutilized resources and potential irregularities that may lead to failure or disruptions before service impact occurs.
+ Identify trends in performance that may lead to failures to meet KPIs and/or SLAs, minimize future impacts, and identify internal service/systems/business owners responsible for problem resolution - escalating identified issues/potential issues as appropriate.
+ Identify areas in the network that require Proactive Capacity management, develop solutions, and implement network improvements to those areas.
+ Develop capacity forecasting skills and make recommendations on whether to proceed with carrier additions or utilize cell splitting to address capacity requirements.
+ Use appropriate technology to improve processes and accuracy.
Capacity Management:
+ Ensure all systems remain within performance compliance and identify over/under utilized resources.
+ Proactively identify service quality degradations or disruptions before customer impact.
+ Collect, trend, and map capacity and performance issues in network.
+ Perform network capacity analysis, research, and resolution.
Service Acceptance:
+ Early in the phase, determine which performance tool related activities are required.
+ Use technology to improve ticketing systems to support internal metrics, compliance with regulations, license, and ensuring accurate reporting.
+ Use multiple data collection tools, devices, and techniques to gather network performance data then post processes and analyze the data.
+ Strong verbal and written communication skills; able to accurately communicate technical information to non-technical audiences.
+ Understanding of standard engineering concepts, design principles, and math calculations.
+ Demonstrated and practical experience in design, drawings to include create and editing.
+ Practical experience with configuration, performance testing tools, and a high degree of expertise in scripting, designing, running, and analyzing test results within a Telecommunications Network environment.
+ Strong analytic, strategic, interpersonal, critical and creative thinking, problem-solving, and troubleshooting skills.
+ Strong time management and ability to lean to plan and manage multiple phased complex projects on time and within scope.
+ Knowledge of transport networks to include long-haul DWDM, submarine, terrestrial microwave, satellite, metro fiber, passive optical networks (PON), and packet networks.
+ Experience using tools to analyze network traffic and assess network performance.
+ Experience configuring and using packet capture technologies, including Wireshark and TCPDump.
+ Knowledge of networks and fundamental layer 1, 2, 3 and 4 protocols, including IP, TCP, UDP, BCP, or MPLS.
+ Preferred experience with NetScout, including nGeniusOne, InfiniStream, or Pulse, Gigamon or Riverbed, AppResponse or NetProfiler.
+ Preferred experience with quantifying and analyzing network performance by facilitating the collection of large sets of network data, including telemetry, status, or flow.
+ Preferred knowledge of voice and video protocols, including VoIP, RTP, SIP, SRTP, IP multicast, or RTMP.
+ Excellent capability in using Microsoft Office tools: Excel, Word, Outlook, Visio, Teams, etc.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
+ COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
+ CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ Proficient computer skills to complete job duties effectively.
Additional Job Requirements:
This is a mid-level engineer position within the Performance Management discipline. Must have a comprehensive understanding of operations and functions. Receives work at a higher level under general guidance with periodic review and direction of the supervisor. Requires ability to make and implement routine operational decisions and participate in larger projects and be counted on to complete tasks on time and within scope. Ability to apply engineering principles with computer software, application design, coding, testing, and quality assurance to build testing phase and collaborate with multiple teams for success.
Additional Competencies:
+ Competent working knowledge of engineering concepts, design principles, and math calculations.
+ Optimization & Performance Engineer experience in RAN and Core technologies.
+ Knowledge of Telecommunications KPIs, parameter audits and changes, and feature audits using a detailed understanding of RAN air interfaces for UMTS, CDMA, LTE, VoLTE, and 5G.
+ RF engineering or RF performance experience and a proven work history indicating a strong technical aptitude.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in Computer Science, Information Technology, or related field. *
+ Minimum of four (4) years of relevant experience in wireless telecommunications or related background. *
Preferred:
+ Experience within an operational engineering role in the telecommunications industry.
+ CCT; CCNA; CC Specialist; CCNP; CISSP; CSEP; CQE, JNCIA or JNCP certification or equivalent.
+ Telecommunications experience.
+ Other relevant telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ This position may require extended hours and/or weekend schedules and travel throughout the state.
+ Work is primarily sedentary, requiring daily routine computer usage.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Proactive Performance Management:
+ Focus on service level agreements associated with proactive network monitoring, service level compliance, detecting problems and identifying trends.
+ Gather and analyze performance metrics over time, forecast near term demands, identify over/underutilized resources and potential irregularities that may lead to failure or disruptions before service impact occurs.
+ Identify trends in performance that may lead to failures to meet KPIs and/or SLAs, minimize future impacts, and identify internal service/systems/business owners responsible for problem resolution - escalating identified issues/potential issues as appropriate.
+ Identify areas in the network that require Proactive Capacity management, develop solutions, and implement network improvements to those areas.
+ Develop capacity forecasting skills and make recommendations on whether to proceed with carrier additions or utilize cell splitting to address capacity requirements.
+ Use appropriate technology to improve processes and accuracy.
Capacity Management:
+ Ensure all systems remain within performance compliance and identify over/under utilized resources.
+ Proactively identify service quality degradations or disruptions before customer impact.
+ Collect, trend, and map capacity and performance issues in network.
+ Perform network capacity analysis, research, and resolution.
Service Acceptance:
+ Early in the phase, determine which performance tool related activities are required.
+ Use technology to improve ticketing systems to support internal metrics, compliance with regulations, license, and ensuring accurate reporting.
+ Use multiple data collection tools, devices, and techniques to gather network performance data then post processes and analyze the data.
+ Strong verbal and written communication skills; able to accurately communicate technical information to non-technical audiences.
+ Understanding of standard engineering concepts, design principles, and math calculations.
+ Demonstrated and practical experience in design, drawings to include create and editing.
+ Practical experience with configuration, performance testing tools, and a high degree of expertise in scripting, designing, running, and analyzing test results within a Telecommunications Network environment.
+ Strong analytic, strategic, interpersonal, critical and creative thinking, problem-solving, and troubleshooting skills.
+ Strong time management and ability to lean to plan and manage multiple phased complex projects on time and within scope.
+ Knowledge of transport networks to include long-haul DWDM, submarine, terrestrial microwave, satellite, metro fiber, passive optical networks (PON), and packet networks.
+ Experience using tools to analyze network traffic and assess network performance.
+ Experience configuring and using packet capture technologies, including Wireshark and TCPDump.
+ Knowledge of networks and fundamental layer 1, 2, 3 and 4 protocols, including IP, TCP, UDP, BCP, or MPLS.
+ Preferred experience with NetScout, including nGeniusOne, InfiniStream, or Pulse, Gigamon or Riverbed, AppResponse or NetProfiler.
+ Preferred experience with quantifying and analyzing network performance by facilitating the collection of large sets of network data, including telemetry, status, or flow.
+ Preferred knowledge of voice and video protocols, including VoIP, RTP, SIP, SRTP, IP multicast, or RTMP.
+ Excellent capability in using Microsoft Office tools: Excel, Word, Outlook, Visio, Teams, etc.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
+ COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
+ CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ Proficient computer skills to complete job duties effectively.
Additional Job Requirements:
This is a mid-level engineer position within the Performance Management discipline. Must have a comprehensive understanding of operations and functions. Receives work at a higher level under general guidance with periodic review and direction of the supervisor. Requires ability to make and implement routine operational decisions and participate in larger projects and be counted on to complete tasks on time and within scope. Ability to apply engineering principles with computer software, application design, coding, testing, and quality assurance to build testing phase and collaborate with multiple teams for success.
Additional Competencies:
+ Competent working knowledge of engineering concepts, design principles, and math calculations.
+ Optimization & Performance Engineer experience in RAN and Core technologies.
+ Knowledge of Telecommunications KPIs, parameter audits and changes, and feature audits using a detailed understanding of RAN air interfaces for UMTS, CDMA, LTE, VoLTE, and 5G.
+ RF engineering or RF performance experience and a proven work history indicating a strong technical aptitude.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in Computer Science, Information Technology, or related field. *
+ Minimum of four (4) years of relevant experience in wireless telecommunications or related background. *
Preferred:
+ Experience within an operational engineering role in the telecommunications industry.
+ CCT; CCNA; CC Specialist; CCNP; CISSP; CSEP; CQE, JNCIA or JNCP certification or equivalent.
+ Telecommunications experience.
+ Other relevant telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ This position may require extended hours and/or weekend schedules and travel throughout the state.
+ Work is primarily sedentary, requiring daily routine computer usage.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
View Now
7
Performance Management, Senior Advisor
91702 Azusa, California
Southern California Edison
Posted 3 days ago
Job Viewed
Job Description
Join the Clean Energy Revolution
Become a Performance Management, Senior Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll contribute to communicating and educating stakeholders about the importance of performance management and continuous improvement across the customer service organization. You will own specific KPIs/metrics and work with subject matter experts (SMEs) to craft compelling narratives around the metrics you own and identify plans for improvement. As a Performance Management, Senior Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
**Responsibilities**
+ Ensures the forecasts incorporate new distributed energy resource (including energy efficiency, demand response) forecasts, and policies
+ Drives key studies to determine the financial and operational impact of changes in company assets or the business environment
+ Delivers applied economic analysis and reporting on overall market performance and efficiency, the impact of proposed revisions to market rules, and market participant behavior
+ Participates in the design of the framework to identify and quantify consumer detriment in relation to pricing. Uses benchmarking model to identify examples of disproportionate pricing and how we can address them
+ Suggests appropriate options for preventing or resolving potential market design problems, inefficiencies, gaming, market manipulation or non-compliance with market rules
+ Collaborates with internal stakeholders regarding forecast methodology and analysis and ensures our deliverables meet their needs
+ Assesses the viability of new investments and the attractiveness to investors; conducts economic analyses of alternative approaches to energy and/or environmental policies;
+ Sets up and executes in-house software and prediction tools to translate the long-term resource into energy production for a wide variety of equipment configurations
+ Collaborates with forecasters to understand how load and price forecasts can be improved to meet new challenges
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
**Minimum Qualifications**
+ Ten or more years of experience performing modeling, forecasting or economic analysis and reporting.
Preferred Qualifications
+ Experience leveraging data driven insights and crafting compelling narratives helping to offer tangible recommendations for improvement
+ Experience working in PowerBI to visualize data and metrics
+ Experience communicating across all levels of the organization, from frontline staff to senior executive leadership.
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
+ Visit our Candidate Resource ( page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at .
Become a Performance Management, Senior Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll contribute to communicating and educating stakeholders about the importance of performance management and continuous improvement across the customer service organization. You will own specific KPIs/metrics and work with subject matter experts (SMEs) to craft compelling narratives around the metrics you own and identify plans for improvement. As a Performance Management, Senior Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
**Responsibilities**
+ Ensures the forecasts incorporate new distributed energy resource (including energy efficiency, demand response) forecasts, and policies
+ Drives key studies to determine the financial and operational impact of changes in company assets or the business environment
+ Delivers applied economic analysis and reporting on overall market performance and efficiency, the impact of proposed revisions to market rules, and market participant behavior
+ Participates in the design of the framework to identify and quantify consumer detriment in relation to pricing. Uses benchmarking model to identify examples of disproportionate pricing and how we can address them
+ Suggests appropriate options for preventing or resolving potential market design problems, inefficiencies, gaming, market manipulation or non-compliance with market rules
+ Collaborates with internal stakeholders regarding forecast methodology and analysis and ensures our deliverables meet their needs
+ Assesses the viability of new investments and the attractiveness to investors; conducts economic analyses of alternative approaches to energy and/or environmental policies;
+ Sets up and executes in-house software and prediction tools to translate the long-term resource into energy production for a wide variety of equipment configurations
+ Collaborates with forecasters to understand how load and price forecasts can be improved to meet new challenges
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
**Minimum Qualifications**
+ Ten or more years of experience performing modeling, forecasting or economic analysis and reporting.
Preferred Qualifications
+ Experience leveraging data driven insights and crafting compelling narratives helping to offer tangible recommendations for improvement
+ Experience working in PowerBI to visualize data and metrics
+ Experience communicating across all levels of the organization, from frontline staff to senior executive leadership.
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
+ Visit our Candidate Resource ( page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at .
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8
Enterprise Performance Management Specialist
28230 Charlotte, North Carolina
SMBC
Posted 2 days ago
Job Viewed
Job Description
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $126,000.00 and $196,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
**Role Description**
JRI-America, a division of Sumitomo Mitsui Banking Corp is seeking an Oracle Fusion Cloud EPM (EPM) functional support to help implementing key initiatives on the Oracle platform due to rapid growth in SMBC legal entities and ledgers, including the formation of Bank Holding Company and Group Companies. Having a solid finance and accounting business awareness, a key competency of the role will be the ability to develop a thorough understanding of our financial business needs and translate them into application and operational requirements within the Oracle Fusion Cloud EPM family. The individual will then call upon his/her technical and functional knowledge of Oracle Fusion Cloud EPM to deliver application design, module configuration/setup, user acceptance testing, and end-user training. Project Management across the full SDLC is a plus for this position. The scope of the role supports financial business users in North America and EMEA locations.
**Role Objectives**
+ Provide functional support for Oracle Fusion Cloud EPM modules (mainly on Financial Consolidation and Close, Account Reconciliation, EDM, Reporting) for North America and EMEA.
+ Analyze, design, configure and test enhancements to support business processes.
+ Participate in Oracle Fusion Cloud EPM projects involving configuration, implementation, testing and user training.
+ Liaise across IT domains to deliver Oracle EPM functionality including but not limited to infrastructure engineering, database, security and operations support.
+ Provide day to day support of the Oracle Fusion Cloud EPM environment including applying periodic patches, reporting requirements, ad-hoc requests from business and production system support
+ Continuously reviews opportunities for improvement in how Oracle Fusion Cloud EPM platform is leveraged, and brings best practices to the forefront.
+ Must be able to produce detailed system requirements specifications, data flow diagrams, test plans, swim lane and process diagrams using standardized documentation methods
+ Ensure that proposed solutions comply with the company's technology direction.
+ Ensure compliance with company's change and security policies.
+ Work closely with Oracle development team (internal and external) in the creation and validation of user interfaces and functional/non-functional requirements.
+ Provide general technical support for Oracle Fusion Cloud EPM system and user training
+ Late night production support and weekend implementation work will be required
**Experience Kowledge Requirements**
+ Demonstrated hands on technical understanding of Oracle Fusion Cloud EPM concepts and general module functionality
+ Good finance and accounting knowledge
+ Ability to clearly describe end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teams
+ Strong analytical, written, and verbal communication skills
+ Project Management skills using MS Project a plus
**Qualifications and Skills**
+ Must have Oracle Fusion Cloud EPM implementation experience with a number of Modules such as Financial Consolidation and Close, Account Reconciliation, EDM, Reporting and etc.
+ Excellent communication skills with the ability to drive consensus and absorb and present complex ideas in a succinct and accurate manner.
+ Have a team oriented approach
+ Minimum 5 years of experience in Oracle Fusion Cloud ERP experience is a must
+ Experience in finance and accounting industry a plus
+ Should have strong English communication and writing skills
+ Ability to work independently and as part of a team
+ Excellent troubleshooting and problem solving abilities
+ Must be willing to work in an energetic, fast paced and team-oriented development environment
+ Ability to manage multiple priorities effectively is a necessity
+ Functional level support and leadership in identifying and implementing new Financial modules
+ Minimum 3+ year TOAD/SQL experience is a must
+ University Degree/Preferably in a field related to computer science/software engineering or finance/accounting
+ Oracle Fusion Cloud EPM certification a plus
Must be willing to work some weekends and late nights to support production, upgrades, changes, and user support via on-call rotation.
Some travel - approximately 5%.
**Additional Requirements**
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at
EOE, including Disability/veterans
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $126,000.00 and $196,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
**Role Description**
JRI-America, a division of Sumitomo Mitsui Banking Corp is seeking an Oracle Fusion Cloud EPM (EPM) functional support to help implementing key initiatives on the Oracle platform due to rapid growth in SMBC legal entities and ledgers, including the formation of Bank Holding Company and Group Companies. Having a solid finance and accounting business awareness, a key competency of the role will be the ability to develop a thorough understanding of our financial business needs and translate them into application and operational requirements within the Oracle Fusion Cloud EPM family. The individual will then call upon his/her technical and functional knowledge of Oracle Fusion Cloud EPM to deliver application design, module configuration/setup, user acceptance testing, and end-user training. Project Management across the full SDLC is a plus for this position. The scope of the role supports financial business users in North America and EMEA locations.
**Role Objectives**
+ Provide functional support for Oracle Fusion Cloud EPM modules (mainly on Financial Consolidation and Close, Account Reconciliation, EDM, Reporting) for North America and EMEA.
+ Analyze, design, configure and test enhancements to support business processes.
+ Participate in Oracle Fusion Cloud EPM projects involving configuration, implementation, testing and user training.
+ Liaise across IT domains to deliver Oracle EPM functionality including but not limited to infrastructure engineering, database, security and operations support.
+ Provide day to day support of the Oracle Fusion Cloud EPM environment including applying periodic patches, reporting requirements, ad-hoc requests from business and production system support
+ Continuously reviews opportunities for improvement in how Oracle Fusion Cloud EPM platform is leveraged, and brings best practices to the forefront.
+ Must be able to produce detailed system requirements specifications, data flow diagrams, test plans, swim lane and process diagrams using standardized documentation methods
+ Ensure that proposed solutions comply with the company's technology direction.
+ Ensure compliance with company's change and security policies.
+ Work closely with Oracle development team (internal and external) in the creation and validation of user interfaces and functional/non-functional requirements.
+ Provide general technical support for Oracle Fusion Cloud EPM system and user training
+ Late night production support and weekend implementation work will be required
**Experience Kowledge Requirements**
+ Demonstrated hands on technical understanding of Oracle Fusion Cloud EPM concepts and general module functionality
+ Good finance and accounting knowledge
+ Ability to clearly describe end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teams
+ Strong analytical, written, and verbal communication skills
+ Project Management skills using MS Project a plus
**Qualifications and Skills**
+ Must have Oracle Fusion Cloud EPM implementation experience with a number of Modules such as Financial Consolidation and Close, Account Reconciliation, EDM, Reporting and etc.
+ Excellent communication skills with the ability to drive consensus and absorb and present complex ideas in a succinct and accurate manner.
+ Have a team oriented approach
+ Minimum 5 years of experience in Oracle Fusion Cloud ERP experience is a must
+ Experience in finance and accounting industry a plus
+ Should have strong English communication and writing skills
+ Ability to work independently and as part of a team
+ Excellent troubleshooting and problem solving abilities
+ Must be willing to work in an energetic, fast paced and team-oriented development environment
+ Ability to manage multiple priorities effectively is a necessity
+ Functional level support and leadership in identifying and implementing new Financial modules
+ Minimum 3+ year TOAD/SQL experience is a must
+ University Degree/Preferably in a field related to computer science/software engineering or finance/accounting
+ Oracle Fusion Cloud EPM certification a plus
Must be willing to work some weekends and late nights to support production, upgrades, changes, and user support via on-call rotation.
Some travel - approximately 5%.
**Additional Requirements**
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at
EOE, including Disability/veterans
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