10,177 Pharmaceutical Care jobs in the United States
Pharmacy Technician, Medication Management Navigator
Posted 3 days ago
Job Viewed
Job Description
We are so glad you are interested in joining Sutter Health!Organization:ABSMC-Ashby CampusPosition Overview:Performs pharmaceutical procedures for medication preparation and distribution that ensure safe, effective, and cost-efficient medication therapy. Exercises sound judgment and develops clinical skills to provide pharmaceutical support to the patient's plan of care based on the diagnosis in a timely manner. Adheres to all local/state/federal regulations, codes, policies, and procedures to ensure privacy and safety. May also be responsible for performing specific procedures and/or orienting other staff to the department.Job Description:Key Responsibilities:Prior Authorization: Process and submit prior authorizations for specialty medications; follow up with payers to expedite approvals.Financial Assistance: Assist patients in obtaining financial aid, including copay cards and grants; liaise with pharmaceutical manufacturers and assistance programs.Accreditation & Compliance: Ensure compliance with accreditation standards (e.g., URAC, ACHC); collaborate with the quality assurance team on documentation.Cold Chain Packaging & Shipping: Manage cold chain packaging for temperature-sensitive medications; coordinate shipping and track deliveries to ensure compliance.Patient Management: Support specialty pharmacy patients with medication adherence, refill reminders, and care coordination; communicate with healthcare providers.Coordination of Inventory Management: Coordinate with pharmacy and clinic teams regarding medication inventory, ensuring proper stock levels and timely replenishment. This includes tracking shipping and delivery of medications as needed in collaboration with the pharmacy team.Collaboration: Work with pharmacists, healthcare providers, and the pharmacy team to ensure seamless patient care and facilitate communication between the clinic and the pharmacy; participate in team meetings for workflow improvements.Work Environment:Clinic-based role that works closely with the pharmacy team. This position requires regular interaction with patients and healthcare professionals, ensuring smooth coordination of patient care. The role involves a fast-paced environment with an emphasis on compliance and regulatory standards in patient care and medication management.PHARMACY SERVICESAssists in providing pharmaceutical services, including drug preparation, distribution, inventory control, quality control, and proper documentation according to policy and procedure.Performs billing, pricing, record keeping, and provision of services required to meet regulatory requirements.Maintains records of drug distribution and works with vendors to requisition or return drugs.Accurately interprets, transcribes, and dispenses orders/prescriptions under the direction of a Pharmacist.Ensures that routine and priority tasks are completed within established departmental time frames.Mentors and fosters a constructive teaching environment that helps students, interns, and Pharmacy Technicians build confidence in their skills, knowledge, and abilities.CLERICALPerforms general clerical tasks, such as answering phones, updating patient information, or retrieving, entering, and revising patient Electronic Health Records (EHR).Prepares and completes accurate documentation related to patients in medical and departmental records as required.SAFETYParticipates in quality improvement processes, including updating and revision of safety and procedure manuals and interdisciplinary projects.Maintains a clean, neat, and safe working environment by complying with policies, procedures, and regulations.Protects patients and technicians by adhering to infection-control protocols.COMPLIANCEMaintains strictest confidence of all patient Protected Health Information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.Assists the Pharmacists in preparing, administering, and documenting medications and treatments in accordance with state and federal regulations.Complies with state and federal drug laws as regulated by the state board of pharmacy, the Drug Enforcement Administration, and the Food and Drug Administration by assisting Pharmacists in monitoring nursing unit inspections, maintaining records for controlled substances, removing outdated and damaged drugs from the pharmacy inventory; maintaining current registration; studying existing and new legislation; anticipating legislation.Retains certification and completes mandated continuing education requirements to meet facility and regulatory agencies' accreditation and licensure requirements.EDUCATIONGraduation from an accredited Pharmacy Technician programOR " Met Board of Pharmacy requirements to obtain registration" CERTIFICATION & LICENSUREPHRMTECHR-Registered Pharmacy TechnicianOR PHARMT-Pharmacy TechnicianOR PHARMC-Certified Pharmacy TechnicianOR PHARMI-Pharmacy InternTYPICAL EXPERIENCE1 year of recent relevant experienceSKILLS AND KNOWLEDGEKnowledge of medical terminology, generic and trade pharmaceutical names, pharmaceutical calculations, and laws and regulations.Knowledge and understanding of different Pharmacy practice settings, including narcotic delivery and procedures.Knowledge and ability to identify and employ pharmaceutical and medical terms, abbreviations, and symbols commonly used in prescribing, dispensing, and record keeping of medications.Requires basic working knowledge of legal requirements and accreditation standards, including The Joint Commission, Title XXII, Department of Homeland Security (DHS), Drug Enforcement Administration (DEA), Food and Drug Administration (FDA), and United States Pharmacopeia (USP).Possess written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientJob Shift:DaysSchedule:Full TimeShift Hours:8Days of the Week:Monday - FridayWeekend Requirements:NoneBenefits:YesUnions:NoPosition Status:Non-ExemptWeekly Hours:40Employee Status:RegularSutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.Pay Range is $37.11 to $46.38 / hourThe salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Pharmacy Technician, Medication Management Navigator

Posted today
Job Viewed
Job Description
**Organization:**
ABSMC-Ashby Campus
**Position Overview:**
Performs pharmaceutical procedures for medication preparation and distribution that ensure safe, effective, and cost-efficient medication therapy. Exercises sound judgment and develops clinical skills to provide pharmaceutical support to the patient's plan of care based on the diagnosis in a timely manner. Adheres to all local/state/federal regulations, codes, policies, and procedures to ensure privacy and safety. May also be responsible for performing specific procedures and/or orienting other staff to the department.
**Job Description** :
**Key Responsibilities:**
+ **Prior Authorization:** Process and submit prior authorizations for specialty medications; follow up with payers to expedite approvals.
+ **Financial Assistance:** Assist patients in obtaining financial aid, including copay cards and grants; liaise with pharmaceutical manufacturers and assistance programs.
+ **Accreditation & Compliance:** Ensure compliance with accreditation standards (e.g., URAC, ACHC); collaborate with the quality assurance team on documentation.
+ **Cold Chain Packaging & Shipping:** Manage cold chain packaging for temperature-sensitive medications; coordinate shipping and track deliveries to ensure compliance.
+ **Patient Management:** Support specialty pharmacy patients with medication adherence, refill reminders, and care coordination; communicate with healthcare providers.
+ **Coordination of Inventory Management:** Coordinate with pharmacy and clinic teams regarding medication inventory, ensuring proper stock levels and timely replenishment. This includes tracking shipping and delivery of medications as needed in collaboration with the pharmacy team.
+ **Collaboration:** Work with pharmacists, healthcare providers, and the pharmacy team to ensure seamless patient care and facilitate communication between the clinic and the pharmacy; participate in team meetings for workflow improvements.
**Work Environment:**
+ Clinic-based role that works closely with the pharmacy team. This position requires regular interaction with patients and healthcare professionals, ensuring smooth coordination of patient care. The role involves a fast-paced environment with an emphasis on compliance and regulatory standards in patient care and medication management.
**PHARMACY SERVICES**
Assists in providing pharmaceutical services, including drug preparation, distribution, inventory control, quality control, and proper documentation according to policy and procedure.
Performs billing, pricing, record keeping, and provision of services required to meet regulatory requirements.
Maintains records of drug distribution and works with vendors to requisition or return drugs.
Accurately interprets, transcribes, and dispenses orders/prescriptions under the direction of a Pharmacist.
Ensures that routine and priority tasks are completed within established departmental time frames.
Mentors and fosters a constructive teaching environment that helps students, interns, and Pharmacy Technicians build confidence in their skills, knowledge, and abilities.
**CLERICAL**
Performs general clerical tasks, such as answering phones, updating patient information, or retrieving, entering, and revising patient Electronic Health Records (EHR).
Prepares and completes accurate documentation related to patients in medical and departmental records as required.
**SAFETY**
Participates in quality improvement processes, including updating and revision of safety and procedure manuals and interdisciplinary projects.
Maintains a clean, neat, and safe working environment by complying with policies, procedures, and regulations.
Protects patients and technicians by adhering to infection-control protocols.
**COMPLIANCE**
Maintains strictest confidence of all patient Protected Health Information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.
Assists the Pharmacists in preparing, administering, and documenting medications and treatments in accordance with state and federal regulations.
Complies with state and federal drug laws as regulated by the state board of pharmacy, the Drug Enforcement Administration, and the Food and Drug Administration by assisting Pharmacists in monitoring nursing unit inspections, maintaining records for controlled substances, removing outdated and damaged drugs from the pharmacy inventory; maintaining current registration; studying existing and new legislation; anticipating legislation.
Retains certification and completes mandated continuing education requirements to meet facility and regulatory agencies' accreditation and licensure requirements.
**EDUCATION**
Graduation from an accredited Pharmacy Technician program
OR " Met Board of Pharmacy requirements to obtain registration"
**CERTIFICATION & LICENSURE**
PHRMTECHR-Registered Pharmacy Technician
OR PHARMT-Pharmacy Technician
OR PHARMC-Certified Pharmacy Technician
OR PHARMI-Pharmacy Intern
**TYPICAL EXPERIENCE**
1 year of recent relevant experience
**SKILLS AND KNOWLEDGE**
Knowledge of medical terminology, generic and trade pharmaceutical names, pharmaceutical calculations, and laws and regulations.
Knowledge and understanding of different Pharmacy practice settings, including narcotic delivery and procedures.
Knowledge and ability to identify and employ pharmaceutical and medical terms, abbreviations, and symbols commonly used in prescribing, dispensing, and record keeping of medications.
Requires basic working knowledge of legal requirements and accreditation standards, including The Joint Commission, Title XXII, Department of Homeland Security (DHS), Drug Enforcement Administration (DEA), Food and Drug Administration (FDA), and United States Pharmacopeia (USP).
Possess written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scient
**Job Shift:**
Days
**Schedule:**
Full Time
**Shift Hours:**
8
**Days of the Week:**
Monday - Friday
**Weekend Requirements:**
None
**Benefits:**
Yes
**Unions:**
No
**Position Status:**
Non-Exempt
**Weekly Hours:**
40
**Employee Status:**
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $37.11 to $46.38 / hour
_The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package._ _?_
Pharmacy Technician, Medication Management Navigator

Posted today
Job Viewed
Job Description
**Organization:**
ABSMC-Ashby Campus
**Position Overview:**
Performs pharmaceutical procedures for medication preparation and distribution that ensure safe, effective, and cost-efficient medication therapy. Exercises sound judgment and develops clinical skills to provide pharmaceutical support to the patient's plan of care based on the diagnosis in a timely manner. Adheres to all local/state/federal regulations, codes, policies, and procedures to ensure privacy and safety. May also be responsible for performing specific procedures and/or orienting other staff to the department.
**Job Description** :
**Key Responsibilities:**
+ **Prior Authorization:** Process and submit prior authorizations for specialty medications; follow up with payers to expedite approvals.
+ **Financial Assistance:** Assist patients in obtaining financial aid, including copay cards and grants; liaise with pharmaceutical manufacturers and assistance programs.
+ **Accreditation & Compliance:** Ensure compliance with accreditation standards (e.g., URAC, ACHC); collaborate with the quality assurance team on documentation.
+ **Cold Chain Packaging & Shipping:** Manage cold chain packaging for temperature-sensitive medications; coordinate shipping and track deliveries to ensure compliance.
+ **Patient Management:** Support specialty pharmacy patients with medication adherence, refill reminders, and care coordination; communicate with healthcare providers.
+ **Coordination of Inventory Management:** Coordinate with pharmacy and clinic teams regarding medication inventory, ensuring proper stock levels and timely replenishment. This includes tracking shipping and delivery of medications as needed in collaboration with the pharmacy team.
+ **Collaboration:** Work with pharmacists, healthcare providers, and the pharmacy team to ensure seamless patient care and facilitate communication between the clinic and the pharmacy; participate in team meetings for workflow improvements.
**Work Environment:**
+ Clinic-based role that works closely with the pharmacy team. This position requires regular interaction with patients and healthcare professionals, ensuring smooth coordination of patient care. The role involves a fast-paced environment with an emphasis on compliance and regulatory standards in patient care and medication management.
**PHARMACY SERVICES**
Assists in providing pharmaceutical services, including drug preparation, distribution, inventory control, quality control, and proper documentation according to policy and procedure.
Performs billing, pricing, record keeping, and provision of services required to meet regulatory requirements.
Maintains records of drug distribution and works with vendors to requisition or return drugs.
Accurately interprets, transcribes, and dispenses orders/prescriptions under the direction of a Pharmacist.
Ensures that routine and priority tasks are completed within established departmental time frames.
Mentors and fosters a constructive teaching environment that helps students, interns, and Pharmacy Technicians build confidence in their skills, knowledge, and abilities.
**CLERICAL**
Performs general clerical tasks, such as answering phones, updating patient information, or retrieving, entering, and revising patient Electronic Health Records (EHR).
Prepares and completes accurate documentation related to patients in medical and departmental records as required.
**SAFETY**
Participates in quality improvement processes, including updating and revision of safety and procedure manuals and interdisciplinary projects.
Maintains a clean, neat, and safe working environment by complying with policies, procedures, and regulations.
Protects patients and technicians by adhering to infection-control protocols.
**COMPLIANCE**
Maintains strictest confidence of all patient Protected Health Information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.
Assists the Pharmacists in preparing, administering, and documenting medications and treatments in accordance with state and federal regulations.
Complies with state and federal drug laws as regulated by the state board of pharmacy, the Drug Enforcement Administration, and the Food and Drug Administration by assisting Pharmacists in monitoring nursing unit inspections, maintaining records for controlled substances, removing outdated and damaged drugs from the pharmacy inventory; maintaining current registration; studying existing and new legislation; anticipating legislation.
Retains certification and completes mandated continuing education requirements to meet facility and regulatory agencies' accreditation and licensure requirements.
**EDUCATION**
Graduation from an accredited Pharmacy Technician program
OR " Met Board of Pharmacy requirements to obtain registration"
**CERTIFICATION & LICENSURE**
PHRMTECHR-Registered Pharmacy Technician
OR PHARMT-Pharmacy Technician
OR PHARMC-Certified Pharmacy Technician
OR PHARMI-Pharmacy Intern
**TYPICAL EXPERIENCE**
1 year of recent relevant experience
**SKILLS AND KNOWLEDGE**
Knowledge of medical terminology, generic and trade pharmaceutical names, pharmaceutical calculations, and laws and regulations.
Knowledge and understanding of different Pharmacy practice settings, including narcotic delivery and procedures.
Knowledge and ability to identify and employ pharmaceutical and medical terms, abbreviations, and symbols commonly used in prescribing, dispensing, and record keeping of medications.
Requires basic working knowledge of legal requirements and accreditation standards, including The Joint Commission, Title XXII, Department of Homeland Security (DHS), Drug Enforcement Administration (DEA), Food and Drug Administration (FDA), and United States Pharmacopeia (USP).
Possess written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scient
**Job Shift:**
Days
**Schedule:**
Full Time
**Shift Hours:**
8
**Days of the Week:**
Monday - Friday
**Weekend Requirements:**
None
**Benefits:**
Yes
**Unions:**
No
**Position Status:**
Non-Exempt
**Weekly Hours:**
40
**Employee Status:**
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $29.91 to $37.39 / hour
_The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package._ _?_
Ochsner Children's & ISMP Safe Medication Management Fellowship

Posted today
Job Viewed
Job Description
**At Ochsner, whether you work with patients** **every day** **or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!**
This job concentrates on the development of clinical practice skills in a specialized area of pharmacy practice. Actively participates in multidisciplinary patient care rounds and teaching conferences and knowledge of the medication use process will be developed via patient care activities. Develops knowledge of drug use policy and basic management skills. Communication skills will be developed through writing assignments, presentations and day-to-day interactions with health care professionals.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
**Education**
**_Required -_**
Graduate of an accredited College/School of Pharmacy
Completion of ASHP accredited PGY1 Pharmacy Practice Residency
**Work Experience**
**_Required -_**
None.
**Certifications**
**_Required-_**
License to practice pharmacy in the State of practice
**Knowledge Skills and Abilities (KSAs)**
+ Must have computer skills and dexterity required for data entry and retrieval of patient information.
+ Must be proficient with Windows-style applications and keyboard.
+ Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
+ Strong interpersonal skills
**Job Duties**
+ Assesses and cares for patients
+ Manages medication therapy
+ Complies with regulatory guidelines
+ Develops professional skills
+ Completes job assignments and projects
+ Maintains residency documentation
+ Other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
**Physical and Environmental Demands**
The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10-20 pounds of force to move objects; occasionally up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
**Are you ready to make a difference? Apply Today!**
**_Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website._**
_Individuals who reside in and will work from the following areas are not eligible for remote work position_ _: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Vermont, Washington,_ _and Washington D.C._
**_Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at (select option 1) or_** ** ** **_. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications._**
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
Director, US Region Launch Excellence BD Medication Management

Posted today
Job Viewed
Job Description
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a **maker** **of possible** with us.
**Director of Launch Excellence, US Region Medication Management Solutions**
**Primary Functions:**
This newly formed role will lead the vision and execution of US Region launch excellence and readiness for multi-year product launches within the MMS product portfolio. The position will effectively develop, organize, and drive highly skilled cross-functional team to address market needs and activation of the commercial organization. In addition, the role will create and drive go-to-market strategy and ensure successful commercial readiness . This high visibility leadership role will present frequently across various levels up to and including the MMS LT.
Executes a project or multiple projects of medium scale and moderate complexity by leading cross functional teams individually or with an additional project leader. Examples would include collaborating with Marketing and Sales to identify various product demand scenarios and identifying how Service and Operations would support those and associated strategic decision triggers.
Influences solutions to business problems. Communicates and implements the strategic direction for the project/program team. Demonstrates a working knowledge of business & market growth drivers & trends, influences business case development.
**Primary Focus and Success Factors for role:**
**Primary Responsibilities:**
+ Cross-functional leader of the project and the core team
+ Accountable for successful product launch; pre and post activities
+ Creates and manages schedules and budgets
+ Handles resourcing issues
+ Resolves personal/team conflicts
+ Reinforces business perspective throughout projects /process
+ Applies business skills and judgment to significantly influence the business direction of the project.
+ Able to create and influence novel thinking of the team.
+ Ability to communicate complex business issues completely, concisely, and effectively to enable high-quality decision making and drive cross-functional alignment.
+ Has a thorough understanding of all functional work streams in a phase gate process and a vision of an integrated project plan.
+ Finds and creates new avenues of excellence. Self-starting and will take action without prompting or direction from others to solve problems.
+ Constantly looks for improvements in work processes and results by anticipating and dealing with problems and encouraging others to suggest innovations and improvements
+ Represents the organization as the prime contact on contracts and projects. Interacts with senior personnel on significant cross-Functional and cross-business matters often requiring coordination between organizations.
**Scope of Responsibility Focused on Product Commercialization**
+ Executes a project or multiple projects of moderate to high complexity by leading cross functional teams individually or with an additional project leader
+ Provides project status to the MMS Platform and Region Leadership Team for each phase of the project
+ Execute to the business interests set by Program Champion
+ Reinforces business perceptive and urgency throughout the program
+ Responsible for the execution, quality, and results of his or her project and the success of the resulting product for the business or in the market.
+ Demonstrate leadership, learning agility and action orientation when facing uncertainty. Instill confidence through leadership and actions.
+ Interacts with functional managers and business leaders to communicate regarding critical project risks, questions or challenges.
+ Challenges core team members, functional leaders and business leaders regarding functional and cross functional strategies and approaches to improve launch outcomes. Resolves team and cross-functional conflicts if they arise.
+ Analyzes development situations and data with in-depth evaluation of multiple factors.
+ Influences solutions to business problems.
+ Communicates and implements the strategic and business direction for the project/program team.
+ Demonstrates a working knowledge of business & market growth drivers & trends, influences business case development.
+ Ensures framework in place to monitor success metrics of post launch 6-12 months
Advanced knowledge of Program Management and associated disciplines. MBA is highly preferred.
**The following skills and abilities are requirements for the role:**
**Requirements:**
+ At least 10 years relevant experience in project management with at least 5 years in medical devices/products.
+ Deep experience in leading complex, technology-driven product launches including software applications, digital solutions, and AI enabled applications/analytics within a shared service architecture.
+ Minimum of 5-8 years project management experience.
+ Strong knowledge of Marketing discipline is preferred.
**Critical Skills and Competencies**
+ Successful track record of commercializing new products
+ Experience in new GPDS model of planning multiple work-streams, identifying risk and implementing action plans to optimize timelines and reduce execution risk
**This role requires excellence in the following critical competencies:**
+ Experience utilizing combination of analytical, statistical, computational, and empirical methods to gain deep understanding of design and minimize overall development timelines
+ Experience managing ambiguity
+ Demonstrated learning agility of new subject matter
+ Demonstrated ability to act as a change protagonist
+ Excellent interpersonal, communication, presentation and influencing skills
**Leadership Success Factors:**
+ Be bold and strategic
+ Remove obstacles and empower others
+ Deliver results that matter
+ Debate and decide, then commit and go
+ Win as one BD
+ Have the courage to iterate, try new things and embrace change
**Why Join Us?**
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization's investment in BD University, you will continually level up your tech skills and expertise.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
**To learn more about BD visit** ** Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other legally-protected status.
Required Skills
Optional Skills
.
**Primary Work Location**
USA CA - San Diego Bldg A&B
**Additional Locations**
**Work Shift**
At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You ( .
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
**Salary Range Information**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Per Diem Medication Management Pharmacy Intern; Mount Sinai Hospital

Posted 14 days ago
Job Viewed
Job Description
The Medication Management Pharmacy Intern is to provide support to team pharmacists, patients, and clinicians to ensure effective, safe, and cost-effective drug therapy.
**Qualifications**
**Education Requirements:___**
Minimum first professional year completed at an accredited college of pharmacy.
**Experience Requirements**
Previous community pharmacy experience preferred. English proficiency, oral and written.
**Licensing and Certification Requirements (if applicable)___**
Valid New York State Pharmacy Intern Permit required.
Non-Bargaining Unit, 203 - HSO PHARMACY BENEFITS MANAGEMENT - MSH, Mount Sinai Hospital
**Responsibilities**
1. Data entry: such as obtaining medication histories directly from patients and scheduling visits with a pharmacist. Documents all patient encounters as appropriate in health system documentation system.
2. Data analysis: such as payer data and claim
3. Support the pharmacist to implement the patient's care plan, such as navigating insurance benefits, assisting with provider communication
4. Provide medication, lifestyle, and disease state counseling
5. Coaches patients, families, and/or authorized care givers on how to use existing skills and develop new ones to make lifestyle behavior changes that can positively affect patient's health. Engages them in the use of MyChart to facilitate electronic access of patient's health care information.
6. Obtain medication lists and engages with patients about medication adherence to identify and resolve patient adherence barriers that do not require a clinical intervention
7. Notify the pharmacist/provider of a missing prescription
8. Notify the pharmacist/provider of a request for a medication refill
9. Call pharmacies to confirm prescriptions were received and picked up
10. Call patients to remind them to pick up their medication
11. Request records from clinics and facilities when necessary
12. Send referrals to other disciplines to coordinate care when necessary
13. Enroll patients into criteria-based pharmacy programs and document in the electronic medical record using established formats in a timely and accurate manner
14. Other duties as assigned
**About Us**
**Strength through Unity and Inclusion**
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
**About the Mount Sinai Health System:**
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
**Equal Opportunity Employer**
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
**Compensation Statement**
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $27.45 - $27.45 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Director, US Region Launch Excellence BD Medication Management (San Diego)
Posted 6 days ago
Job Viewed
Job Description
Job Description Summary
Job DescriptionWe are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.
Director of Launch Excellence, US Region Medication Management Solutions
Primary Functions:
This newly formed role will lead the vision and execution of US Region launch excellence and readiness for multi-year product launches within the MMS product portfolio. The position will effectively develop, organize, and drive highly skilled cross-functional team to address market needs and activation of the commercial organization. In addition, the role will create and drive go-to-market strategy and ensure successful commercial readiness . This high visibility leadership role will present frequently across various levels up to and including the MMS LT.
Executes a project or multiple projects of medium scale and moderate complexity by leading cross functional teams individually or with an additional project leader. Examples would include collaborating with Marketing and Sales to identify various product demand scenarios and identifying how Service and Operations would support those and associated strategic decision triggers.
Influences solutions to business problems. Communicates and implements the strategic direction for the project/program team. Demonstrates a working knowledge of business & market growth drivers & trends, influences business case development.
Primary Focus and Success Factors for role:
Primary Responsibilities:
Cross-functional leader of the project and the core team
Accountable for successful product launch; pre and post activities
Creates and manages schedules and budgets
Handles resourcing issues
Resolves personal/team conflicts
Reinforces business perspective throughout projects /process
Applies business skills and judgment to significantly influence the business direction of the project.
Able to create and influence novel thinking of the team.
Ability to communicate complex business issues completely, concisely, and effectively to enable high-quality decision making and drive cross-functional alignment.
Has a thorough understanding of all functional work streams in a phase gate process and a vision of an integrated project plan.
Finds and creates new avenues of excellence. Self-starting and will take action without prompting or direction from others to solve problems.
Constantly looks for improvements in work processes and results by anticipating and dealing with problems and encouraging others to suggest innovations and improvements
Represents the organization as the prime contact on contracts and projects. Interacts with senior personnel on significant cross-Functional and cross-business matters often requiring coordination between organizations.
Scope of Responsibility Focused on Product Commercialization
Executes a project or multiple projects of moderate to high complexity by leading cross functional teams individually or with an additional project leader
Provides project status to the MMS Platform and Region Leadership Team for each phase of the project
Execute to the business interests set by Program Champion
Reinforces business perceptive and urgency throughout the program
Responsible for the execution, quality, and results of his or her project and the success of the resulting product for the business or in the market.
Demonstrate leadership, learning agility and action orientation when facing uncertainty. Instill confidence through leadership and actions.
Interacts with functional managers and business leaders to communicate regarding critical project risks, questions or challenges.
Challenges core team members, functional leaders and business leaders regarding functional and cross functional strategies and approaches to improve launch outcomes. Resolves team and cross-functional conflicts if they arise.
Analyzes development situations and data with in-depth evaluation of multiple factors.
Influences solutions to business problems.
Communicates and implements the strategic and business direction for the project/program team.
Demonstrates a working knowledge of business & market growth drivers & trends, influences business case development.
Ensures framework in place to monitor success metrics of post launch 6-12 months
Advanced knowledge of Program Management and associated disciplines. MBA is highly preferred.
The following skills and abilities are requirements for the role:
Requirements:
At least 10 years relevant experience in project management with at least 5 years in medical devices/products.
Deep experience in leading complex, technology-driven product launches including software applications, digital solutions, and AI enabled applications/analytics within a shared service architecture.
Minimum of 5-8 years project management experience.
Strong knowledge of Marketing discipline is preferred.
Critical Skills and Competencies
Successful track record of commercializing new products
Experience in new GPDS model of planning multiple work-streams, identifying risk and implementing action plans to optimize timelines and reduce execution risk
This role requires excellence in the following critical competencies:
Experience utilizing combination of analytical, statistical, computational, and empirical methods to gain deep understanding of design and minimize overall development timelines
Experience managing ambiguity
Demonstrated learning agility of new subject matter
Demonstrated ability to act as a change protagonist
Excellent interpersonal, communication, presentation and influencing skills
Leadership Success Factors:
Be bold and strategic
Remove obstacles and empower others
Deliver results that matter
Debate and decide, then commit and go
Win as one BD
Have the courage to iterate, try new things and embrace change
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization’s investment in BD University, you will continually level up your tech skills and expertise.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visitBecton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other legally-protected status.
Required Skills
Optional Skills
.
Primary Work LocationUSA CA - San Diego Bldg A&B Additional Locations Work ShiftAt BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You .
Salaryor hourly rateranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed.The salaryor hourly rateoffered to a successful candidate is based on experience, education, skills, andany step rate pay system of the actualwork location, as applicable to the role or position.Salaryor hourly payranges may varyfor Field-based and Remote roles.
Salar
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Medication Therapy Management (MTM) Technician

Posted 4 days ago
Job Viewed
Job Description
**Job Posting Title**
Medication Therapy Management (MTM) Technician
**Job Description**
The MTM Technician is responsible for both making outbound and receiving inbound calls to qualified entities across all lines of business to support the Centers for Medicare & Medicaid Services (CMS) Star and HEDIS quality measure programs, including but not limited to: Medication Therapy Management (MTM), Adherence, and Statin use in Persons with Diabetes (SUPD) programs. This position communicates with providers, members, and pharmacies to gather and document accurate clinical information about qualified members' medications and disease states related to the Star and HEDIS quality measures programs and processes.
**Responsibilities**
+ Receive inbound and make outbound calls to eligible beneficiaries to schedule MTM clinician interventions in a manner that meets the specialized needs of the targeted population; for Medicare, is Centers for Medicare & Medicaid Services (CMS) compliance compliant
+ Utilize Prime's MTM process management system to record member specific information
+ Assess beneficiary information to ensure appropriate interaction is scheduled with appropriate MTM clinician (i.e., Pharmacist)
+ Perform outreach calls to pharmacies to research contact information
+ Address and triage queries regarding MTM related topics by transferring calls to MTM staff or other department help lines
+ Document MTM eligibility and program status in the applicable software systems (i.e., MSA Toolbox, RX Claim)
+ Other responsibilities as assigned
**Education & Experience**
+ High School diploma from an accredited school or equivalent GED
+ 1 year of work experience in customer service
+ Must be eligible to work in the United States without need for work visa or residency sponsorship
Must be eligible to work in the United States without the need for work visa or residency sponsorship.
**Additional Qualifications**
+ Has suitable home office (i.e., chair, desk, internet, etc.) that meet Prime required standards (if work from home position)
+ Strong interpersonal communication skills with focus on professional demeanor and empathy
+ Strong verbal and written communication and problem-solving skills
+ Strong organization skills with the ability to handle multiple tasks, prioritize and meet deadlines
+ Proficient in Excel, Word, and system operations (e.g. workflow processes and case management)
+ Government programs (Medicare) knowledge
**Preferred Qualifications**
+ Contact Center experience
+ Pharmacy and/or PBM experience
+ 1 year of experience in healthcare industry
+ Experience working with highly confidential medical information
+ CPhT certification
+ Fluency in another language (Spanish)
**Physical Demands**
+ Ability to sit 6 or more hours per day
+ Occasionally required to stand, walk and stoop, kneel, and crouch
+ Ability to work a flexible schedule including evenings, weekends, holidays, overtime
+ Ability to work a set, pre-determined break and lunch schedule
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Potential pay for this position ranges from $17.85 - $25.48 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page ( and click on the "Benefits at a glance" button for more detail.
_Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law? ?_
_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._
_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._
Positions will be posted for a minimum of five consecutive workdays.
Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.
If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.
Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law? ?
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1. or email
Medication Therapy Management (MTM) Technician

Posted 4 days ago
Job Viewed
Job Description
**Job Posting Title**
Medication Therapy Management (MTM) Technician
**Job Description**
The MTM Technician is responsible for both making outbound and receiving inbound calls to qualified entities across all lines of business to support the Centers for Medicare & Medicaid Services (CMS) Star and HEDIS quality measure programs, including but not limited to: Medication Therapy Management (MTM), Adherence, and Statin use in Persons with Diabetes (SUPD) programs. This position communicates with providers, members, and pharmacies to gather and document accurate clinical information about qualified members' medications and disease states related to the Star and HEDIS quality measures programs and processes.
**Responsibilities**
+ Receive inbound and make outbound calls to eligible beneficiaries to schedule MTM clinician interventions in a manner that meets the specialized needs of the targeted population; for Medicare, is Centers for Medicare & Medicaid Services (CMS) compliance compliant
+ Utilize Prime's MTM process management system to record member specific information
+ Assess beneficiary information to ensure appropriate interaction is scheduled with appropriate MTM clinician (i.e., Pharmacist)
+ Perform outreach calls to pharmacies to research contact information
+ Address and triage queries regarding MTM related topics by transferring calls to MTM staff or other department help lines
+ Document MTM eligibility and program status in the applicable software systems (i.e., MSA Toolbox, RX Claim)
+ Other responsibilities as assigned
**Education & Experience**
+ High School diploma from an accredited school or equivalent GED
+ 1 year of work experience in customer service
+ Must be eligible to work in the United States without need for work visa or residency sponsorship
Must be eligible to work in the United States without the need for work visa or residency sponsorship.
**Additional Qualifications**
+ Has suitable home office (i.e., chair, desk, internet, etc.) that meet Prime required standards (if work from home position)
+ Strong interpersonal communication skills with focus on professional demeanor and empathy
+ Strong verbal and written communication and problem-solving skills
+ Strong organization skills with the ability to handle multiple tasks, prioritize and meet deadlines
+ Proficient in Excel, Word, and system operations (e.g. workflow processes and case management)
+ Government programs (Medicare) knowledge
**Preferred Qualifications**
+ Contact Center experience
+ Pharmacy and/or PBM experience
+ 1 year of experience in healthcare industry
+ Experience working with highly confidential medical information
+ CPhT certification
+ Fluency in another language (Spanish)
**Physical Demands**
+ Ability to sit 6 or more hours per day
+ Occasionally required to stand, walk and stoop, kneel, and crouch
+ Ability to work a flexible schedule including evenings, weekends, holidays, overtime
+ Ability to work a set, pre-determined break and lunch schedule
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Potential pay for this position ranges from $17.85 - $25.48 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page ( and click on the "Benefits at a glance" button for more detail.
_Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law? ?_
_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._
_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._
Positions will be posted for a minimum of five consecutive workdays.
Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.
If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.
Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law? ?
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1. or email
Medication Therapy Management (MTM) Technician

Posted 4 days ago
Job Viewed
Job Description
**Job Posting Title**
Medication Therapy Management (MTM) Technician
**Job Description**
The MTM Technician is responsible for both making outbound and receiving inbound calls to qualified entities across all lines of business to support the Centers for Medicare & Medicaid Services (CMS) Star and HEDIS quality measure programs, including but not limited to: Medication Therapy Management (MTM), Adherence, and Statin use in Persons with Diabetes (SUPD) programs. This position communicates with providers, members, and pharmacies to gather and document accurate clinical information about qualified members' medications and disease states related to the Star and HEDIS quality measures programs and processes.
**Responsibilities**
+ Receive inbound and make outbound calls to eligible beneficiaries to schedule MTM clinician interventions in a manner that meets the specialized needs of the targeted population; for Medicare, is Centers for Medicare & Medicaid Services (CMS) compliance compliant
+ Utilize Prime's MTM process management system to record member specific information
+ Assess beneficiary information to ensure appropriate interaction is scheduled with appropriate MTM clinician (i.e., Pharmacist)
+ Perform outreach calls to pharmacies to research contact information
+ Address and triage queries regarding MTM related topics by transferring calls to MTM staff or other department help lines
+ Document MTM eligibility and program status in the applicable software systems (i.e., MSA Toolbox, RX Claim)
+ Other responsibilities as assigned
**Education & Experience**
+ High School diploma from an accredited school or equivalent GED
+ 1 year of work experience in customer service
+ Must be eligible to work in the United States without need for work visa or residency sponsorship
Must be eligible to work in the United States without the need for work visa or residency sponsorship.
**Additional Qualifications**
+ Has suitable home office (i.e., chair, desk, internet, etc.) that meet Prime required standards (if work from home position)
+ Strong interpersonal communication skills with focus on professional demeanor and empathy
+ Strong verbal and written communication and problem-solving skills
+ Strong organization skills with the ability to handle multiple tasks, prioritize and meet deadlines
+ Proficient in Excel, Word, and system operations (e.g. workflow processes and case management)
+ Government programs (Medicare) knowledge
**Preferred Qualifications**
+ Contact Center experience
+ Pharmacy and/or PBM experience
+ 1 year of experience in healthcare industry
+ Experience working with highly confidential medical information
+ CPhT certification
+ Fluency in another language (Spanish)
**Physical Demands**
+ Ability to sit 6 or more hours per day
+ Occasionally required to stand, walk and stoop, kneel, and crouch
+ Ability to work a flexible schedule including evenings, weekends, holidays, overtime
+ Ability to work a set, pre-determined break and lunch schedule
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Potential pay for this position ranges from $17.85 - $25.48 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page ( and click on the "Benefits at a glance" button for more detail.
_Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law? ?_
_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._
_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._
Positions will be posted for a minimum of five consecutive workdays.
Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.
If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.
Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law? ?
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1. or email