174 Production jobs in Passaic
KYC Production & Quality Control Associate
Posted 11 days ago
Job Viewed
Job Description
Within the Financial Crimes Compliance Department in the Americas, the White Glove Associate is responsible for performing Know Your Customer (KYC) onboarding and quality control processes for specialized business lines. In addition to flexing between collecting/reviewing KYC documentation/information and performing quality control checks, the KYC Production & Quality Control Associate may be asked to assist with specialized projects, queue management, and team oversight. May act in capacity of team leader or individual contributor.
**Role Objectives**
+ Ensures operational efficiencies and customer data integrity in accordance with internal policies and procedures of SMBC and Head Office and compliance with AML/BSA/OFAC regulations.
+ Performs new customer onboarding tasks and conducts quality control checks of KYC information in accordance with policy and procedure.
+ Ensures adherence to the SMBC KYC Program; supporting industry, bank, and system-related changes
+ Recommends program enhancements while adhering to KYC Compliance and Policy requirements
+ Ensures mandatory information is collected and verified prior to account opening
+ Appropriately escalates compliance concerns
+ Provides initial review or quality check on updates to existing customer records, including documentation review.
**Qualifications and Skills**
+ Very strong technical knowledge of AML, Bank Secrecy Act, Foreign Asset Control
+ Very strong level knowledge of KYC (Know Your Customer) process and regulations
+ Strong knowledge of banking policies, statutory and compliance regulations
+ Strong knowledge of market practices related to compliance operations
+ Good judgement, sense of urgency and accountability; time- management skills; critical thinking skills
+ Ability to supervise and train others
+ Ability to execute in a high pressure environment
+ Good interpersonal skills
+ Strong written and verbal communication skills
**Additional Requirements**
+ Work Experience: 3 to 5 years of specialized experience in Financial Services. Back-office operations. Management experience preferred
+ Education: BA / BS (or equivalent experience)
+ Licenses / Certifications / Registrations: CAMS preferred
+ Language Skills: English
Quality Control Inspector
Posted 19 days ago
Job Viewed
Job Description
If you've inquired to HumanEdge in the past, please use the same email to help shorten the inquiry process. If you've never inquired or don't remember, you may use any valid email address. Email Apply with Indeed Application Process Upon completing the application process, one of our representatives will contact you shortly. This initial phone conversation is an important opportunity for you to get all of your questions answered and for us to meet your needs as quickly and efficiently as possible. Quality Control Inspector Ref: 311625 Type: Contract Location: Yonkers, NY Job Level: Experienced Non-Manager Pay: $24.00 - $27.00 Opportunity Description Performs Quality Control (QC) inspection on parts and sub-assemblies of rail cars. Performs visual inspection of parts and equipment to ensure conformance to quality standards and to identify non-conformance where it occurs. Performs all work according to engineering drawings, written work procedures, and verbal and written instructions. Company Information Rail Infrastructure Management Services Job Duties Uses scales, tape, calipers, micrometers, combination-square and other measuring equipment to inspect parts, equipment, and their proper installation to rail car body. Has the capability of using English and Metric systems of measurement. Records data and findings from inspections in inspection reports and related documentation with a high degree of accuracy, completeness, and attention to detail. Demonstrates an excellent mechanical aptitude. The QC Inspector must be able to read and interpret all engineering drawings and blueprints, and has a demonstrated proficiency in all inspection phases listed below: Receiving Part Fabrication Metal Matching Sub assembly Shell Assembly Truck Assembly & Test Interior and Cab Exterior Under-floor Source Experience & Skills Required Must have, at minimum, two (2) years work experience in a QC Inspection field. Must be able to work independently and to conduct the final inspection of an entire rail car. Must be capable of using measuring instruments including, but not limited to, tape measures, calipers, micrometers, etc. Must read, write, and speak English and know how to read engineering drawings (blueprints). Must be proficient in the English measurement system and be able to learn the Metric system of measurement within a specified period of time. Must be capable of working in an active manufacturing environment. #J-18808-Ljbffr
Paratransit Quality Control
Posted 2 days ago
Job Viewed
Job Description
**At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.**
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_In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis._
_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request_ _ _._
Paratransit Quality Control
Posted 2 days ago
Job Viewed
Job Description
**At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.**
**Job Summary:**
Responsible for maintaining and fueling all paratransit vehicles in support of the operations center. Also performs light maintenance on buildings and grounds as needed.
$17.00/hr
**Major Responsibilities:**
+ Open facility gates and inspect paratransit parking areas to ensure all vehicles are ready for timely dispatch. Reposition any vehicles obstructing yard traffic.
+ Open the fuel island, take accurate stick and meter readings, and submit inventory sheets at the end of the shift.
+ Maintain accurate fuel-related records, including:
+ Bulk Fuel Receiving Report
+ Fuel Variance Report
+ Closing Month-End Report
+ Meter Calibration Report
+ Notify Manager or designee when a fuel delivery is needed. Take accurate stick readings before and after delivery and ensure proper fuel delivery procedures are followed.
+ Check and top off fluids during fueling, including:
+ Oil
+ Antifreeze
+ Power Steering Fluid
+ Transmission Fluid
+ Brake Fluid
+ Windshield Washer Fluid
+ BeltsMaintain adequate supplies at the fuel island and communicate inventory needs to the shop foreman.
+ Inspect tires twice a week for damage and proper inflation; report any damage to the shop immediately.
+ Inspect all vehicles during fueling or as scheduled for physical damage; report findings to the Manager or designee.
+ Maintain spill kit inventory; notify the Manager when supplies are used or need replacement.
+ In the event of a fuel spill, follow proper containment procedures and notify the Manager or designee immediately.
+ Maintain inventory and supplies to perform minor repairs and vehicle washing.
+ Clean vehicle interiors and exteriors as required to maintain fleet cleanliness.
+ Perform light maintenance on buildings and grounds, including yard cleanup, grass/weed control, and other assigned projects.
+ Carry out additional duties as assigned by management.
**Minimum Education/Certifications:**
+ High school diploma or equivalent required.
**Minimum Experience/Skills Required:**
+ Strong time management and task prioritization skills.
+ Ability to interact professionally with all levels of employees, including drivers, customers, senior management, union officials, and the public.
+ Must be able to work extended hours, including weekends and holidays, as needed.
+ Regular and reliable attendance and punctuality are essential.
**Physical Requirements and Working Conditions:**
+ Must be able to work outdoors in varying weather conditions throughout the year.
+ May be required to drive company or personal vehicle for operational duties.
+ Must be able to:
+ Hear, speak, and see clearly.
+ Use manual dexterity for paperwork and inspections.
+ Stoop, crouch, squat, or kneel to perform vehicle inspections.
+ Bend at the knees, hips, and waist.
+ Stand for extended periods during inspections.
+ Work in wet, cold, or hot conditions.
+ Write clear and legible reports.
**Disclaimer:**
This job description is not intended to be all-inclusive. Management reserves the right to assign or reassign duties and responsibilities at any time. It outlines essential functions but does not limit the tasks that may be assigned.
_In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis._
_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request_ _ _._
Paratransit Quality Control

Posted 15 days ago
Job Viewed
Job Description
**At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.**
Job Description Summary
Maintains and fuels all para-transit vehicles in conjunction with para-transit operations center. Performs light maintenance as necessary to buildings and grounds.
$17.00/hr
Job Description
**Major Responsibilities**
+ Opens the gates to the lot and checks para-transit parking areas to ensure all can be dispatched in a timely manner. Re-positions any vehicles that may impede the traffic in the yard.
+ Opens the fuel island, takes accurate stick and meter readings, and turns in inventory sheets at the end of the day.
+ Maintains accurate records and completes Bulk Fuel Receiving Report, Fuel Variance Report, Closing Month-end Report and Meter Calibration Report.
+ Notifies the Manager or designee when a fuel delivery is required and ensures that accurate stick readings are taken before and after delivery. In addition, ensures that proper procedure is followed during delivery.
+ Checks and fills the oil, antifreeze, power steering, transmission fluid, brake fluid, windshield washer fluid and belts on vehicles being fueled. Ensures that adequate supplies to perform checks are maintained at the fuel island. Communicates with the shop foreman regarding supplies and oil inventory dispensed into equipment.
+ Twice a week, checks tires for damage and proper air pressure. Tire damage must be reported to the shop immediately.
+ Inspects all vehicles during fueling or on a regularly scheduled basis for physical damage. Any damage will be reported immediately to the Manager or designee.
+ Maintains the required inventory in the spill barrel and notifies the Manager any time supplies are used or replaced.
+ In the event of a fuel spill, takes all necessary steps to contain the spill. The Manager or designee must be notified immediately.
+ Maintains adequate inventories and supplies to make minor repairs and facilitate the washing of vehicles.
+ Cleans interiors and exteriors of vehicles as required to maintain cleanliness of the fleet.
+ Performs maintenance of buildings and grounds to include yard cleanliness, grass and weeds or any other yard projects that are assigned as necessary.
+ Performs any other management requests or directives as requested.
**Minimum Education or Certifications Required**
+ High school diploma or equivalent
**Minimum Experience or Skills Required**
+ Ability to effectively prioritize tasks and manage time effectively.
+ Ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials, and public.
+ Work extended hours regularly, including weekends and holidays to meet the business needs.
+ Demonstrate regular and consistent attendance and punctuality.
**Physical Requirements and Working Conditions**
+ The position requires the employee to work outdoors in varying, seasonal weather conditions.
+ Must be able to drive company or personal vehicle to review driver performance, meet clients, and for other company related purposes.
+ Must be able to:
+ Use full range of hearing, speech, and vision
+ Use fingers (manual dexterity) handling paperwork
+ Stoop, crouch, squat, or kneel when performing inspections of any type
+ Bend at knee, hip, waist when performing duties
+ Stand while performing inspections
+ Be subject to wet, cold, or hot environmental conditions
+ Write reports in a coherent, legible way
_In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis._
_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request_ _ _._
Paratransit Quality Control

Posted 15 days ago
Job Viewed
Job Description
**At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.**
Job Description Summary
Maintains and fuels all para-transit vehicles in conjunction with para-transit operations center. Performs light maintenance as necessary to buildings and grounds.
$17.00/hr
Job Description
**Major Responsibilities**
+ Opens the gates to the lot and checks para-transit parking areas to ensure all can be dispatched in a timely manner. Re-positions any vehicles that may impede the traffic in the yard.
+ Opens the fuel island, takes accurate stick and meter readings, and turns in inventory sheets at the end of the day.
+ Maintains accurate records and completes Bulk Fuel Receiving Report, Fuel Variance Report, Closing Month-end Report and Meter Calibration Report.
+ Notifies the Manager or designee when a fuel delivery is required and ensures that accurate stick readings are taken before and after delivery. In addition, ensures that proper procedure is followed during delivery.
+ Checks and fills the oil, antifreeze, power steering, transmission fluid, brake fluid, windshield washer fluid and belts on vehicles being fueled. Ensures that adequate supplies to perform checks are maintained at the fuel island. Communicates with the shop foreman regarding supplies and oil inventory dispensed into equipment.
+ Twice a week, checks tires for damage and proper air pressure. Tire damage must be reported to the shop immediately.
+ Inspects all vehicles during fueling or on a regularly scheduled basis for physical damage. Any damage will be reported immediately to the Manager or designee.
+ Maintains the required inventory in the spill barrel and notifies the Manager any time supplies are used or replaced.
+ In the event of a fuel spill, takes all necessary steps to contain the spill. The Manager or designee must be notified immediately.
+ Maintains adequate inventories and supplies to make minor repairs and facilitate the washing of vehicles.
+ Cleans interiors and exteriors of vehicles as required to maintain cleanliness of the fleet.
+ Performs maintenance of buildings and grounds to include yard cleanliness, grass and weeds or any other yard projects that are assigned as necessary.
+ Performs any other management requests or directives as requested.
**Minimum Education or Certifications Required**
+ High school diploma or equivalent
**Minimum Experience or Skills Required**
+ Ability to effectively prioritize tasks and manage time effectively.
+ Ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials, and public.
+ Work extended hours regularly, including weekends and holidays to meet the business needs.
+ Demonstrate regular and consistent attendance and punctuality.
**Physical Requirements and Working Conditions**
+ The position requires the employee to work outdoors in varying, seasonal weather conditions.
+ Must be able to drive company or personal vehicle to review driver performance, meet clients, and for other company related purposes.
+ Must be able to:
+ Use full range of hearing, speech, and vision
+ Use fingers (manual dexterity) handling paperwork
+ Stoop, crouch, squat, or kneel when performing inspections of any type
+ Bend at knee, hip, waist when performing duties
+ Stand while performing inspections
+ Be subject to wet, cold, or hot environmental conditions
+ Write reports in a coherent, legible way
**Disclaimer**
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
_In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis._
_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request_ _ _._
Quality Control Clerk

Posted 15 days ago
Job Viewed
Job Description
The Quality Control Clerk handles the shipping and delivery of company products ensuring timeliness, accuracy, and quality control in preparation for customer sales.
**Compensation Data**
COMPENSATION: The hourly rate for this position is $22 to $22. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation . ?
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
**Job Responsibilities**
Ships and receives Company products in an accurate and timely manner
Ensures all Company products are received by our customers in sellable condition
Stock products in the warehouse
Orders products and manages warehouse inventories to acceptable levels
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
**Qualifications**
At least 1 year of warehouse and forklift experience preferred
Order picker experience a plus
Exceptional organizational and warehouse logistics skills
Ability to work in a fast-paced setting
Must be able to lift a minimum of 50 lb.
**Education**
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
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KYC Quality Control Associate
Posted 6 days ago
Job Viewed
Job Description
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $75,000.00 and $120,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
**Role Description**
Within the Compliance Operations Department, the Account Control Group (ACG) QC is responsible for performing processes related to Know Your Customer (KYC/CIP), assessing the quality of KYC folders, assisting with specialized projects, and supporting the ACG VP with day-to-day operational processes and reporting within ACG. May act in capacity of team leader or individual contributor.
**Role Objectives**
+ Ensures operational efficiencies and customer data integrity in accordance with internal policies and procedures of SMBC and Head Office and compliance with AML/BSA/OFAC regulations.
+ Performs new customer on boarding, account opening, account updates and static data maintenance. Provides quality control of KYC (Know Your Customer) and CIP customer information and assures verification in accordance with AML policy and procedure.
+ Ensures adherence to the SMBC KYC Program; supports industry-mandated changes or system changes by participating in the change process; recommends changes through compliance with bank policies.
+ Activities of the ACG team are governed by SMBC's Policies and Procedures. The ACG QC assists the ACG VP as assigned to ensure that the following are adhered to by all employees within the department:
+ ensures that CIP information and mandatory DD/EDD information is collected prior to account opening;
+ collects from the RM and reviewing, for adequacy and accuracy, all required KYC information and documentation within prescribed time frame.
+ confirms that verification documents are obtained by the RM and work performed by the ACG Analyst are completed within a prescribed time frame;
+ conducts background checks (i.e., OFAC, politically exposed persons, 311 and adverse information checks),
+ maintains evidence of search results in the KYC system and escalating to the BSA Officer any confirmed or suspected name matches associated with material negative information.
+ Troubleshoots routine and some complex issues with KYC/CIP system and various subsystems to resolution.
+ Provides quality check for updates made to existing customer records including appropriate documentation review. Also performs quality check reviews on alerts or cases and tracks deficiencies in order to enhance procedural standards and takes initiatives to suggest, plan and implement changes.
+ Working with the ACG VP, ensures business continuity under all conditions, sometimes adverse, with strict adherence to established guidelines and deadlines.
**Qualifications and Skills**
+ Very strong technical knowledge of AML, Bank Secrecy Act, Foreign Asset Control.
+ Very strong level knowledge of KYC (Know Your Customer) process and regulations.
+ Strong knowledge of banking policies, statutory and compliance regulations.
+ Strong knowledge of market practices related to compliance operations.
+ Good judgement, sense of urgency and accountability; time- management skills; critical thinking skills.
+ Ability to supervise and train others.
+ Ability to execute in a high pressure environment.
+ Good interpersonal skills.
+ Strong written and verbal communication skills.
SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at
KYC Quality Control Associate

Posted 15 days ago
Job Viewed
Job Description
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $75,000.00 and $120,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
**Role Description**
Within the Compliance Operations Department, the Account Control Group (ACG) QC is responsible for performing processes related to Know Your Customer (KYC/CIP), assessing the quality of KYC folders, assisting with specialized projects, and supporting the ACG VP with day-to-day operational processes and reporting within ACG. May act in capacity of team leader or individual contributor.
**Scope**
Reporting to the ACG Associate or ACG VP, the ACG QC performs specialized tasks, routine operational day-to-day actions such as quality checking KYC profiles, and/or assists the ACG VP in directing day-to-day work of employees. Reviews the work of administrators and representatives, resolves some complex matters; escalates as appropriate. May have a formal or informal management role by supervising and/or training others. May direct and manage staff and workflows in accordance with ACG and SMBC standards and policies. Additionally, may manage staff training, employee relations, workforce planning, and mentorship. Works closely with ACG VP to recommend improvements to policies and procedures. Depending on experience, may act as an SME for department and across function.
Number of direct reports: up to 5
**Role Objectives**
Primary Responsibilities:
+ Ensures operational efficiencies and customer data integrity in accordance with internal policies and procedures of SMBC and Head Office and compliance with AML/BSA/OFAC regulations.
+ Performs new customer on boarding, account opening, account updates and static data maintenance. Provides quality control of KYC (Know Your Customer) and CIP customer information and assures verification in accordance with AML policy and procedure.
+ Ensures adherence to the SMBC KYC Program; supports industry-mandated changes or system changes by participating in the change process; recommends changes through compliance with bank policies.
+ Activities of the ACG team are governed by SMBC's Policies and Procedures. The ACG QC assists the ACG VP as assigned to ensure that the following are adhered to by all employees within the department:
+ ensures that CIP information and mandatory DD/EDD information is collected prior to account opening;
+ collects from the RM and reviewing, for adequacy and accuracy, all required KYC information and documentation within prescribed time frame.
+ confirms that verification documents are obtained by the RM and work performed by the ACG Analyst are completed within a prescribed time frame;
+ conducts background checks (i.e., OFAC, politically exposed persons, 311 and adverse information checks),
+ maintains evidence of search results in the KYC system and escalating to the BSA Officer any confirmed or suspected name matches associated with material negative information.
+ Troubleshoots routine and some complex issues with KYC/CIP system and various subsystems to resolution.
+ Provides quality check for updates made to existing customer records including appropriate documentation review. Also performs quality check reviews on alerts or cases and tracks deficiencies in order to enhance procedural standards and takes initiatives to suggest, plan and implement changes.
+ Working with the ACG VP, ensures business continuity under all conditions, sometimes adverse, with strict adherence to established guidelines and deadlines.
**Qualifications and Skills**
+ Very strong technical knowledge of AML, Bank Secrecy Act, Foreign Asset Control.
+ Very strong level knowledge of KYC (Know Your Customer) process and regulations.
+ Strong knowledge of banking policies, statutory and compliance regulations.
+ Strong knowledge of market practices related to compliance operations.
+ Good judgement, sense of urgency and accountability; time- management skills; critical thinking skills.
+ Ability to supervise and train others.
+ Ability to execute in a high pressure environment.
+ Good interpersonal skills.
+ Strong written and verbal communication skills
+ Additional Requirements
+ Work Experience: 3 to 5 years of specialized experience in Financial Services. Back-office operations. Management experience preferred.
+ Education: BA / BS (or equivalent experience)
+ Licenses / Certifications / Registrations: CAMS preferred
+ Language Skills: English
SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at