212 Public Sector Sales jobs in Florin

• Lead Generation & Client Acquisition: Identify and pursue new business opportunities within the healthcare sector. Build relationships with key decision-makers at hospitals, clinics, and other healthcare facilities.
li>Sales & Negotiation: Lead sales presentations, negotiate contracts, and close new business to drive revenue growth.
• Client Retention & Satisfaction: Collaborate with internal teams to ensure excellent service delivery and long-term client satisfaction.
• Market Analysis & Strategy: Research market trends and competitor activities to inform business development strategies.
• Collaboration & Reporting: Work closely with recruitment and operations teams; track and report on sales performance and progress toward goals.

• Education: Bachelor's degree in Business, Healthcare Management, or related field.
• Experience: 3-5 years of business development or sales experience in healthcare staffing.
• Skills:
  • Strong understanding of the healthcare staffing industry and its challenges.
  • Excellent communication and interpersonal skills to build relationships with diverse stakeholders.
  • Proven ability to generate leads, close sales, and manage client accounts.
  • Strong negotiation and presentation skills.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office Suite, CRM software (Salesforce, HubSpot, etc.), and sales reporting tools.

• Competitive base salary, uncapped commission, and performance-based bonuses.
• Medical, dental, vision, and life insurance available.
• PTO and Sick Time.
• 401(k).
• Opportunities for professional growth and career advancement.

Overview

As a Business Development Executive, you will manage high-level business development and growth of Managed Services sales in an assigned territory. You will serve as an overlay resource within an assigned territory, driving awareness, training, pipeline development and sales in both a sell-to and sell-through model.

The essential functions of this position include:

• Primary territory liaison responsible for driving objectively measured incremental growth of ePlus Managed Services
• Work with field sales organization to assist with training and skill development for selling of Managed Services
• Lead efforts for Managed Services demand generation campaigns working with field sales organization
• Collaborate with existing ePlus field sales and services leadership
• Analyze and prioritize selling activity within existing accounts that will drive efficient sales growth of Managed Services
• Develop joint marketing plans to recommend tactics and assist the field with regularly scheduled demand generation activities within your territory
• Manage ongoing training and development of supported sales and engineering staff, relative to Managed Services
• Provide accurate forecasting of Managed Services sales, for assigned regions
• Meet or exceed financial targets for Managed Services sales
• Collaborate with peers across other markets to share best practices and develop a consistent approach for position, yielding optimal results for the organization

• BA/BS in Business, Management, Computer Science or Engineering field preferred
• Minimum of 5+ years of experience selling Managed Service solutions, with significant business development responsibilities
• Proven success selling solutions at the CXO and VP level
• Sales leadership experience preferred
• Willingness to travel within assigned territory
• Knowledge and experience selling annuity-based managed services
• Excellent communication, presentation, problem-solving and time management skills
• Ability to work well in a matrix managed environment
• Proven ability to leverage subject matter experts to further the sales process
• Able to work independently

The base salary range for this position at commencement of employment is expected to be between $85,000 and $110,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.

By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.

Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.

Work/life balance that supports our employees varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.

Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.

ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

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#IND1

• Lead Generation & Client Acquisition: Identify and pursue new business opportunities within the healthcare sector. Build relationships with key decision-makers at hospitals, clinics, and other healthcare facilities.
• Sales & Negotiation: Lead sales presentations, negotiate contracts, and close new business to drive revenue growth.
• Client Retention & Satisfaction: Collaborate with internal teams to ensure excellent service delivery and long-term client satisfaction.
• Market Analysis & Strategy: Research market trends and competitor activities to inform business development strategies.
• Collaboration & Reporting: Work closely with recruitment and operations teams; track and report on sales performance and progress toward goals.

• Education: Bachelor's degree in Business, Healthcare Management, or related field.
• Experience: 3-5 years of business development or sales experience in healthcare staffing.
• Skills:
  
  • Strong understanding of the healthcare staffing industry and its challenges.
  • Excellent communication and interpersonal skills to build relationships with diverse stakeholders.
  • Proven ability to generate leads, close sales, and manage client accounts.
  • Strong negotiation and presentation skills.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office Suite, CRM software (Salesforce, HubSpot, etc.), and sales reporting tools.
  
  

• Competitive base salary, uncapped commission, and performance-based bonuses.
• Medical, dental, vision, and life insurance available.
• PTO and Sick Time.
• 401(k).
• Opportunities for professional growth and career advancement.

MWH is a leading water and wastewater treatment-focused general contractor in the US with a history dating back to the 19th century. Our mission is Building a Better World . We are experiencing rapid growth across the nation.

We are committed to our team's well-being and growth by offering a supportive work environment, opportunities for advancement, and the chance to contribute to impactful projects. Your expertise and ambition are valued here.

The work we do is vital. The infrastructure we build improves lives, communities, and ecosystems. If you are passionate about this, we want to hear from you!

MWH is seeking a qualified Business Development Manager to lead market expansion efforts, focusing on large-scale general contracting services for water/wastewater treatment facilities and our Construction Management Services. This role will primarily manage our California-based business development policies and processes, seeking and supporting the implementation of best practices. The manager will coordinate with corporate and regional leaders to ensure consistency and quality in our BD processes.

Responsibilities include managing our CRM system, identifying new business opportunities, participating in strategic and budget planning, supporting pursuit teams, and representing MWH Constructors' business development team externally and internally.

• Support daily business development team activities, including meetings, coordination, CRM management, pursuit strategy, and planning.
• Develop and maintain best-in-class construction BD policies and practices.
• Coordinate with district leaders to ensure adherence to these practices.
• Identify and position for new business opportunities, conduct research, build relationships, and participate in industry events.
• Contribute to strategic and budget planning for business development.
• Participate in industry trade shows and maintain positive industry relationships.
• Manage the CRM system effectively.
• Contribute to strategic pursuit teams, including proposal writing and coaching.
• Collaborate with marketing to develop supporting materials.
• Educate staff and new hires about the role of Business Development.

• 5+ years of experience in business development, market research, and sales activities.
• Client-facing experience in water/wastewater projects.
• Proficiency in CRM systems.
• Experience managing complex projects and budgets.
• Strong research, business, and communication skills.
• Community involvement.
• Excellent verbal and written communication skills.
• Computer literacy.
• Creative problem-solving, negotiation, and follow-up skills.
• Strong organizational skills and flexibility.
• Bachelor's degree in relevant fields or equivalent experience.

• Experience in water/wastewater design or construction infrastructure.

• Health, dental, and vision insurance options.
• Company-paid life insurance, AD&D, disability, and employee assistance programs.
• Voluntary benefits at discounted rates.
• Flexible Time Off, Sick Leave, Parental Leave, holidays, and 401(k) with company matching.

Estimated annual salary ranges from $170,000 to $250,000, based on experience.

MWH Constructors is a global heavy civil construction company specializing in water and wastewater infrastructure, delivering comprehensive project solutions.

We are an Equal Opportunity Employer, including disabled and veterans. All positions require pre-employment screening, including drug and background checks.

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#LI-Onsite

Join us to reshape the future of chronic disease management! iHealth Labs introduced the first smartphone-connected blood pressure monitor in the world. Since then, iHealth Labs has become a global leader in digital health technology, offering a line of award-winning mobile health devices and comprehensive chronic disease management solutions. Our mission is to connect patient care at the doctors office with individuals daily life and provide real-time support to empower people with chronic conditions live healthier.

We are looking for an ambitious and energetic Business Development Manager to help us expand our clinical partnership. You will be the front of the company and will have the dedication to create and apply an effective business growth strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clinics and physicians.

Responsibilities

Developing a business development strategy focused on an innovation care model scalability

Exploring new business opportunities and support companys business growth

Build long-term relationships with new and existing customers

Arranging business development meetings and sign agreements with prospective clinic partners

Prepare partnership agreements ensuring adherence to law-established rules and guidelines

Keep track of revenue and analyze forecast and growth

Conduct research to identify new markets and client needs

Promote the companys products/services addressing or predicting clients objectives

Conduct research on healthcare insurance policy (CMS, HMO, PPO, etc.) and develop new revenue scream by working with different payers

Provide feedback to product and engineering team to build business related features

Requirements

BS/BA or advanced degree in business administration, healthcare economics, or relevant field

Must have w orking experience in healthcare/medical / pharmaceutical industry as a business development manager, sales executive or a relevant role

Proven sales track record, client connections in clinics and medical group in Northern California are preferred.

Experience in digital health start up is a plus

Strong market knowledge in US medical insurance and clinical practice

Communication and negotiation skills

Ability to build report

Time management and planning skills

Proficiency in MS Office and CRM software (e.g. Monday, Salesforce)

Requirements

BS/BA or advanced degree in business administration, healthcare economics, or relevant field

Must have w orking experience in healthcare/medical / pharmaceutical industry as a business development manager, sales executive or a relevant role

Proven sales track record, client connections in clinics and medical group in Northern California are preferred.

Experience in digital health start up is a plus

Strong market knowledge in US medical insurance and clinical practice

Communication and negotiation skills

Ability to build report

Time management and planning skills

Proficiency in MS Office and CRM software (e.g. Monday, Salesforce)

• Vivid startup environment with open and collaborative working space with recreational area, healthy snack everyday and catered lunch once a week
• Height adjustable desk and ergonomic chair - MacBook Pro with a 4K monitor
• Recreation Room with Ping Pong table, soccer table, stair masters and more

All your information will be kept confidential according to EEO guidelines.

MWH is a leading water and wastewater treatment-focused general contractor in the US with a rich history dating back to the 19th century. Fueled by the mission of Building a Better World , our teams are rapidly growing across the nation.

As a company committed to our team's well-being and growth, we offer a supportive work environment, opportunities for advancement, and the chance to contribute to a mission that shapes the future. Your expertise and ambition are valued here.

The work we do matters. The critical systems infrastructure we build changes lives, betters' communities, and improves ecosystems. If you're passionate about this, we want to hear from you!

About the Role

MWHis currently seeking a qualified Director of Business Development to lead and drive market expansion, focusing on large-scale general contracting services for water/wastewater treatment facilities, as well as our Construction Management Services business. The Director of BD will primarily manage our California-based business development policies, processes, and seek out and support the implementation of best-in-class practices. This position will support and coordinate with Corporate and regional leaders to maintain the quality and uniformity of our BD processes.

This role will also manage our CRM system, assist in identifying and positioning for new business opportunities, participate in strategic and budget planning activities, assist in developing and supporting pursuit teams, and serve as an internal and external representative of MWH Constructors' business development team.

Essential Functions

• Support the day-to-day processes and function of the business development team (i.e., meetings, overall coordination across districts, CRM management, pursuit strategy, budget and strategic planning.
• Develop, seek out and maintain best-in-class construction BD policies, processes and practices.
• Coordinate with and support district leaders to ensure the district is using best-in-class policies, processes and practices.
• Assist in identifying and positioning for new business opportunities for core water/wastewater opportunities; screen and facilitate sales opportunities and growth through research, relationships, calls, conferences, and presentations.
• Participate in annual strategic and budget planning activities related to business development.
• Participate in water and wastewater related industry tradeshow activities to identify, coordinate and meet with prospective clients.
• Maintain positive industry relationships and work across internal departments to foster assistance as needed in sales proposals, presentations and specifications.
• Manage CRM system.
• Operate as a key member of strategic pursuit teams by participating in capture and campaign activities, writing and editing proposal and SOQ content, and coaching project interview teams.
• Partner with marketing team to develop marketing materials and tools to support business development.
• Educate support staff and new employees on the role of Business Development in the organization.

Basic Qualifications

• 10+ years of experience with business development, market research and sales activities.
• Client facing experience developing new business for water/wastewater projects.
• Ability to successfully manage CRM system tracking multiple opportunities and clients.
• Fiscal responsibility in managing complex multi-discipline projects.
• Strong research, business, and communications skills.
• Strong community interaction and involvement.
• Outstanding communication skills, both verbal and written on project related issues.
• Excellent computer skills in search engines.
• Creative problem-solving ability, negotiation and follow-up skills.
• Strong organizational skills, flexibility and the ability to prioritize work assignments.
• Bachelor's degree in civil or environmental engineering, construction management, business, computer science or a related degree. An equivalent combination of experience, skills and training may be considered.

Preferred Qualifications

• Prior related water/wastewater design or construction infrastructure experience.

Benefits

• Group health & welfare benefits including options for medical, dental and vision
• 100% company-paid benefits including Employee Life Insurance & Accidental Death & Dismemberment (AD&D), Spouse and Dependent Life & AD&D, Short Term Disability (STD), Long Term Disability (LTD) (after 60 day waiting period for STD & LTD only), Employee Assistance Program and Health Advocate
• Voluntary benefits at discounted group rates for accident, critical illness, and hospital indemnity
• Flexible Time Off Program
• Sick and Safe Leave Program
• Paid Parental Leave Program
• 10 Paid Holidays
• 401(k) Plan (company matching contributions up to 4%)

Compensation

• The anticipated compensation for this position is $170,000-$275,000/yr depending on previous experience.

MWH Constructors is a global project delivery company in heavy civil construction with a focus on water and wastewater treatment infrastructure. With the ultimate goal of delivering maximum value to clients and their local communities, MWH Constructors provides single-source, integrated design and construction services through a full range of project delivery methods. Incorporating industry-leading preconstruction and construction services, the Company's multi-disciplined team of engineering and construction professionals delivers a wide range of projects, including new facilities, infrastructure improvement and expansion, and capital construction services.

Equal Opportunity Employer, including disabled and veterans.

Please note that all positions require pre-employment screening, including drug and background check, as a condition of employment .

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#LI-Onsite

Job descriptionIES is growing and we have 6 additional sales positions to fill around Santa Rosa, Pleasanton and Sacramento.First year on target total compensation is $125,000 to $00,000 with no cap, but you must have the following sales capabilities:You are a sales performer with a proven track record of hunting and developing new business. You have an optimistic outlook, listen and ask questions with ease, handle rejection, developstrong relationships early, and would describe your selling style as consultative. You excel at cold-calling, reaching decision makers, value selling, handling objections and set high success goals. You are a self-starter, have a strong sense of urgency, and can work independently from a remote location. You are adaptable, unafraid of new technology, goal-oriented, organized, and have strong written and verbal communication skills.Pay: 125,000.00 - 200,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insuranceMileage reimbursementPaid time offPaid trainingProfessional development assistanceTravel reimbursementVision insuranceCompensation Package:Commission paySchedule:8 hour shiftMonday to FridayExperience:success in sales: 3 years (Preferred)License/Certification:Driver's License (Required)Willingness to travel:25% (Required)Work Location: In personRequirementsPrior success selling HVAC Services (Maintenance, Projects, Repairs), Maintenance of commercial properties, Tenant improvements, or New Construction to Decision Makers of Commercial and Industrial Business Services in a competitive market is helpful but not required.Prior experience with Outside Sales and Microsoft Excel is very helpful but not required.This position requires you to work in an office as well as travel to see local customers/prospects in person.To be a successful contributor your on-target earnings should exceed 125,000 annually.

The CompanyHorizon Distributors, Inc. (Horizon) is a wholly owned subsidiary of POOLCORP - the world's largest publicly traded distributor of swimming pool, landscaping and outdoor living products - which employs over 6,000 team members in more than 440 sales centers worldwide. Horizon operates 70 of those sales centers across the US and is a leading distributor of landscape and irrigation products with a focus on serving the needs of professional landscape contractors. With more than 60 years of industry experience, Horizon prides itself in offering the convenience and buying power of a national company with the personalized service and attention to detail of a local store!Why Horizon? At Horizon, our people ARE our priority and there are so many reasons to join our team! Here's a few.Career Opportunities: Looking for a career - not just a job? Then we may be the place for you! We not only have the career opportunities, but we offer the training needed to help you grow. Continuous learning is available - locally in sales center training sessions, virtually in our online learning center, in the classroom at our training facility in Dallas, TX, and through tuition reimbursement. At Horizon, the sky is the limit.Winning Team: Our history of success is the result of our winning team. At Horizon, you will work with some of the best and brightest, in a stable environment, with predictable work hours and continuous rewards when targets are met.which is often the case. Join us and you'll join a "winning team." Excellent Benefits: Our generous benefit package includes: group medical, prescription, dental, vision and life insurance; 401(k) - offered currently with a company match; an employee stock purchase program; seasonal sales and rewards programs; exclusive vendor discounts.and more. Perks of this Job: The Business Development Representative also receives a company vehicle, gas allowance and is eligible for annual bonuses that are based on attaining set goals. So, whether you are new to the business or a seasoned professional, Horizon has a place for you.Location: HORIZON; Sacramento, CAPay: $70,000 to $5,000 plus annual bonus opportunities, company vehicle, benefits, and so much more!The Job:The Business Development Representative is the local, on-site "Business to Business (B2B) sales expert" who drives market performance through consultative solutions-based selling and empowers our customers to build and manage successful landscape businesses. This position maintains a solid book of business in a designated sales territory, and continuously identifies new business opportunities with existing and potential customers to retain and grow market share respectively. The successful candidate has a track record of winning, demonstrates exceptional service, has extensive knowledge in either the irrigation, landscape or outdoor living industries, and always radiates a positive attitude.Responsibilities:Achieves assigned sales, gross margin and customer goals.Treats customers as business partners, by recommending product solutions, upsell options, and complimentary items designed to make their jobs easier and more profitable.Educates customers on our entire product line, as well as all available promotions, marketing opportunities, services and resources that bring value and can help support sales.Diligently prospects for new customers (i.e., landscape construction / maintenance contractors, golf courses, and tax supported organizations) within a target market.Persistently completes cold calls to seed new business relationships.Collaborates with team members to meet evolving customer needs by regularly sharing valuable feedback and market intel.Has a regular follow-up game plan that results in the ongoing development of qualified new business leads and the preservation of his/her book of business.Expediently creates and delivers complete and accurate quotes to customers.Effectively closes sales and ensures deliveries take place as promised.Utilizes safe driving skills and habits - always.Supports Operational and Accounts Receivable efforts.Completes data input, paperwork and internal reports in a timely fashion.Requirements:A minimum of 2 years in business to business sales in a wholesale distribution environment with a proven track record of success.Self-motivated and capable of planning and prioritizing work.Excellent cold call, negotiation, persuasion and closing skills.Solid product knowledge in one (or more) of the following products: irrigation products, fertilizers / chemicals, landscaping equipment or lighting, outdoor living products.Better than average skills in leadership, organization, presenting information and time management.Understands information and communicates clearly through spoken and written words, asks questions as appropriate, and thinks critically to identify solutions to problems.Ability to write routine reports and correspondence, and to speak effectively before groups of customers or employees.Ability to perform business math (percentages, ratios, discounts, interest, etc.); define problems; collect data; establish facts; and draw valid conclusions.Strong computer and record-keeping skills, and aptitude to learn ever-evolving systems, programs, handheld technology and processes.A cooperative, dependable team player.Holds a valid driver's license, a "satisfactory" driving record (no more than 2 violations within 3 years) and is willing to travel within a designated area.Occasionally lifts / moves up to 75 pounds.Helps with customer service and order entry when necessary.High school diploma or GED.Must be 18 years or older to apply.Preferred:Bilingual (English/Spanish) a plus.Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions. This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.POOLCORP is a drug-free company and Equal Opportunity Employer - By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled. This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others. POOLCORP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. At POOLCORP, we are committed to our employees' success. Our comprehensive benefits program offers the flexibility of benefits that meet the needs of our employees and their families. Some of these benefits include medical, dental and vision care, company-paid life and long-term disability insurance, prescription drug coverage, flexible spending and health savings accounts, 401(k) with company match, employee stock purchase plan, and employee assistance and education reimbursement programs. These benefits can help build a foundation for the future while helping employees live a healthy lifestyle.The compensation range for this position in California is between 70,000 and 75,000 based on a full-time schedule. The actual pay may vary depending on your skills, qualifications and experience. Additionally, this position may be eligible for discretionary bonuses or commissions plans as well as relocation or cost of living adjustments. Your total compensation (pay, benefits, and bonuses) will be adjusted based upon your job classification, hours worked, and length of employment. Please note that benefits are subject to change. For more information about compensation and benefits, visit

We are a dynamic, fast-growing business development firm looking for a proactive and enthusiastic Business Development Associate to forge impactful relationships with partners and improve prospective client volume. The Business Development Associate will build relationships and assist the sales team to gain new customers through customized business development and sales campaigns. The Business Development Associate will work closely with the Sales Manager to reach weekly, monthly, quarterly, and yearly growth goals. The ideal Business Development Associate will be motivated to increase sales and search for new creative ways to attract potential customers.

Business Development Associate Responsibilities:

• Develop new business opportunities by leveraging existing relationships, participating in networking marketing events, qualifying sales leads, and directly reaching out to potential clients
• Assist in creating and executing a strategic sales plan to identify and prioritize key locations within the territory provided
• Exceed sales goals by participating in campaigns/programs to continually move new business through the sales cycle
• Identify, qualify, and close prospective target accounts and provide excellent service to existing customers
• Consult with management to develop a thorough understanding of current products needs, challenges, and trends to offer solutions that are tailored to each customers needs
• Provide expert product knowledge presentations that showcase products and services to potential customers
• Assist the sales team to develop strategies for individual accounts and territories

Business Development Associate Requirements:

• Bachelors degree in Business Management, Marketing, Sales, or related field
• Self-directed, with the ability to adapt to change and competing demands
• 1-3 years experience leading, motivating and managing various program team sizes, including internal and external resources, while holding team accountable for performance

• Proven ability to work in a fast-paced environment and collaborate across multiple areas to achieve a common business objective
• Strong interpersonal skills with the ability to engage effectively with management, staff, and clients