8,606 Quality Assurance Specialist jobs in the United States

Description We are looking for a detail-oriented Quality Assurance Specialist to join our team in San Clemente, California. This Contract-to-permanent position offers an excellent opportunity to contribute to the organization's quality assurance processes through meticulous record-keeping, testing, and organizational skills. The ideal candidate will excel in both manual and automated testing techniques and demonstrate a strong commitment to maintaining high-quality standards.
Responsibilities:
- Organize and scan batch cards containing production information to ensure accurate e-filing.
- Navigate technical systems to print and manage Technical Data Sheets.
- Maintain physical filing and organization of Finished Goods and Raw Material retain containers.
- Create and manage overrun labels, ensuring old physical overruns are replaced with new ones.
- Execute manual testing procedures to identify and resolve quality issues.
- Perform automated testing using Selenium to validate browser-based functionalities.
- Collaborate with teams to ensure compliance with quality assurance standards.
- Analyze testing results and provide actionable insights to improve processes. Requirements - Proficiency in Selenium for web browser automation.
- Strong expertise in manual testing methodologies.
- Solid understanding of quality assurance principles and practices.
- Experience with automated testing tools, particularly Selenium.
- Ability to manage and organize physical and electronic documents effectively.
- Detail-oriented with excellent problem-solving skills.
- Strong communication and collaboration abilities.
- Familiarity with quality assurance testing processes and tools. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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KEDPLASMA provides a friendly and rewarding working environment with frequent opportunities for cross-training and advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
Please be advised that our organization participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-verify, please contact the Dept. of Homeland Security.
Kedrion Biopharma & KEDPLASMA offer a number of benefits to qualifying employees, including:
- Medical, vision and dental insurance
- Life and AD&D insurance
- Paid holidays
- PTO accrual
- and much more!
Please let us know if you would like further details regarding the benefits that we offer to our qualifying employees, and we would be glad to provide you with our full benefits guide, as well as answering any questions you may have!
Please note that salary ranges are calculated based off levels of: relevant experience, education and certifications.
**JOB SUMMARY**
Responsible for promoting quality standards within the center and ensuring quality policies and procedures are followed by center personnel under the direction of the Quality Assurance Manager. Escalates any non-compliance that affects donor safety or plasma quality to Quality Management. Operates within the scope of EU Guidance on Good Manufacturing Practice (GMP) and FDA cGMP 21CFR.
**ESSENTIAL JOB FUNCTIONS**
Every effort has been made to make your job description as complete as possible. However, that in no way states or implies that these duties/responsibilities are the only duties you will be required to perform. The omission of specific duties/responsibilities does not exclude them from the position if the work is similar, related or is a logical assignment to the position.
**MAIN DUTIES AND RESPONSIBILITIES**
Core
+ Assists with review of manufacturing activities, determines if records are in compliance with SOP and regulatory requirements, and ensures corrective actions when appropriate.
+ Ensures plasma release and shipments meet specifications and requirements as defined by customers and in DCOPs. When necessary, authority to stop production and/or release of product.
+ Ensures general understanding of all applicable state and federal regulations as well as industry and corporate policies.
+ Reviews and investigates final shipment release deviations including accurate labeling and documentation of shipments.
+ Communicates with management regarding daily quality assurance/quality control issues affecting donor suitability and/or product quality; develops and implements corrective actions when necessary.
+ Reviews compliance issues with appropriate staff and their supervisors.
+ Provides accurate reports of the facility's compliance to Quality Assurance Manager (QAM), Regional Manager and/or VP of QA/RA.
+ Assists in analyzing, tracking, and trending data and determining appropriate actions to improve trending.
+ Ensures data integrity by auditing the manufacturing process to ensure the completeness, consistency, and accuracy of records and documents within the quality system.
+ Ensures correct documentation and computer use for archiving or backup, including donor files.
+ Ensures supplies and equipment are received, maintained, stored, and documented to meet quality regulations.
+ Reviews qualification, calibration and maintenance, repair and operation of equipment and documentation of use.
+ Ensures QC checks are performed on all units and cases of products stored and shipped by the center.
+ Ensures QC checks are performed as required and, in acceptable ranges, for controls and test reagents.
+ Encourages and participates in continuous quality improvement process.
+ Monitors, prepares, and submits epidemiological data for PPTA or in corporate required format(s).
+ Ensures all staff is trained and training completion maintained for documenting competency to perform all assigned tasks.
+ Assists QAM evaluating the following:
+ Direct observations of performance of routine and quality control procedures including, as applicable, donor suitability, sample handling, processing, testing, labeling, and instrument preventive maintenance.
+ Monitoring the recording and reporting of test results by reviewing work sheets, quality control records, preventive maintenance records, and other records and entries (both manual and automated).
+ Performing written tests to assess problem solving skills, knowledge of DCOPs, and theory.
+ Assesses performance using internal blind specimens and external proficiency test specimens.
+ Ensuring minimum acceptable scores, performance, and remedial measures identified to correct inadequate performance on competency evaluations which are documented and retained in personnel records.
+ Evaluating summaries to provide useful information to correct individual or group performance problems identified, if any.
+ Ensures CLIA proficiency testing, complaint investigations and staff training and certifications are properly performed and documented.
**General**
Must be able to execute all terms and conditions set forth in the **KEDPLASMA** **Employee** **Handbook** , including, but not limited to:
+ Work in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
+ Comply with company Global Code of Conduct and company's policies and procedures and all the applicable regulations.
+ Maintain a dependable attendance record and adhere to standards of cleanliness, grooming, hygiene, and dress code.
+ Attend and participate in scheduled training, educational classes, and meeting(s) in a timely manner as instructed by supervisor/manager.
+ Cooperate with department personnel, as well as other center staff to ensure services can be adequately maintained to meet the needs of the donors.
+ Meet with supervisor/manager on a regular basis to assist in identifying and correcting problem areas and/or improving services.
+ Complete all assigned tasks in a timely manner as instructed by supervisor/manager.
+ Adhere to work schedules in completing and performing assigned tasks.
+ Promote KEDRION Values: Together as One; Care; Integrity; Sustainable Impact; and Courage.
+ Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment.
+ Interact in a tactful, diplomatic, and humanistic manner with donors, visitors, and co-workers to provide a safe, efficient, and caring environment which ensures the self-respect, personal dignity, physical safety of each donor and center guest.
+ Treat donors, visitors, and co-workers with courtesy, respect, and dignity.
+ Perform any miscellaneous duties or work assignments, as required.
**PRIMARY CONTACTS**
+ Center Management, donors, employees, auditors, inspectors, vendors, corporate staff, and visitors.
**REQUIREMENTS**
**Education, Qualifications & Experience**
+ Bachelor's degree in life science or related field, preferred.
+ Minimum two years' experience in a plasma center preferred.
+ Minimum one-year experience in a regulated industry. cGMP experience, preferred.
+ Three to five years of working experience in a biomedical field preferred.
+ Knowledge of FDA and EU regulations and standards preferred.
**Physical Requirements**
Work is primarily light in nature, with exerting up to 25lbs of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Use of fingers to type and / or enter numbers on keyboards, keypads, etc. along with grabbing object(s). Additionally includes, reaching, handling, talking, hearing, bending, stooping, and walking. Involves sitting, standing, and walking most of the time.
**Working Conditions**
+ Primarily inside with well-lighted and well-ventilated areas.
+ Exposure to Blood Borne Pathogens.
+ Periodic exposure to an environment with a temperature of -40°C for short periods of time.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

**11133BR**
**PRS Facility Location:**
Muncie, IN Locomotive - 293
**Job Purpose:**
The QA Specialist manages the quality system and personnel to ensure compliance with internal and external requirements including those from customers, PRS corporate standards, AAR, M-1003, and FRA. Assist with the establishment and maintaining of quality surveillance programs in accordance with Progress Rail contract requirements, standards, and best practices.
**Req ID:**
11133BR
**Company Description:**
Progress Rail stands at the intersection of legacy and innovation-driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world's largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company's products are in operation across more than 100 countries-powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail-they are making history every day.
**Education / Training:**
- High school diploma or GED, prefer associate's or bachelor's degree.
**Job Title:**
Quality Assurance Specialist
**City:**
Muncie
**Key Job Elements:**
- Establishes, maintains, and oversees the quality system including quality plans, documentation, systems, procedures, and training;
- Responds to internal and external quality issues including ownership of corrective and preventative action procedure;
- Serve quality functions during contract review process and requests for change from customers;
- Supervise and insure adequate inspection personnel including incoming inspection; final QC, scrap evaluation, rework, AAR reports, and supplier quality programs;
- Maintains M-1003 compliant quality systems as well as other customer or agencies such as AAR;
- Ensures the adequacy of all inspection and test equipment including calibration program;
- Establishing and retaining quality records as required including training, inspection & test, and customer specified documents;
- Assesses suppliers and sub-contractors and the approved vendor list;
- Coordinates customer inspections, inquiries and follow up;
- Develops and conducts quality training for production employees;
- Understanding of ISO 9001 standards and practices.
**Qualifications and Experience:**
- Minimum of 3 years experience as supervisor or lead in Quality in a manufacturing environment;
preferably but not limited to railroad or related industries;
- Experience in auditing and equipment inspection preferred;
- Experience with manufacturing and production processes and principles;
- Requires working knowledge and expertise in areas including machining, welding, assembly, mechanical
devices;
- Previous training or ability to be trained on practical application of quality tools including SPC, FMEA, Process Mapping, Control Plans, M-1003 or has/ is Greenbelt Certified/Trained;
- Proficiency with Microsoft Office and ability to learn company enterprise software;
- Read and understand precision instruments, gauges, blueprints, and technical drawings;
- High level of attention to detail and solid organizational skills.
**EEO:**
Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
**Benefits:**
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail.**
+ Competitive Salary
+ 401(k) plan with up to 6% company match (no waiting period with immediate vesting)
+ Medical/Dental/Vision/Life/Disability Insurance
+ Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
+ Flexible Spending Accounts
+ Paid Vacation
+ Paid Holidays
+ Paid Time-Off (PTO)
+ Employee Assistance Plan
+ Education Assistance Program
+ Employee Recognition Programs
+ Site specific Production and Incentive Plans
+ Site specific Step and Skill Level Wage Adjustment Plans
+ Site Specific Relocation and Sign-on Bonus Programs
_*Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits._
_**Subject to position, eligibility, and plan guidelines._
**Job Category:**
Quality
**State::**
Indiana

Job Title: Quality Assurance Specialist
Job Description
We are seeking a dedicated and proactive Quality Assurance Specialist to join our expanding team. This role involves ensuring the highest standards of product quality and safety within a food manufacturing environment. You will be instrumental in maintaining and updating quality assurance programs and procedures, while ensuring compliance with industry standards.
Responsibilities
+ Monitor and update existing HACCP, SOP, and QA programs, procedures, and document control programs.
+ Record and analyze statistical data, recommending modifications or suggesting new standards, methods, and procedures.
+ Implement quality assurance programs that effectively monitor product manufacturing in compliance with GMPs, SOPs, and HACCP.
+ Take initiative during slower periods by offering assistance to colleagues, fostering a collaborative work environment.
Additional Skills & Qualifications
+ Bachelor's degree is advantageous but not required.
+ Proven experience in quality assurance within the food industry.
+ Strong knowledge of GMP and SOP standards.
+ Familiarity with HACCP is strongly preferred.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Vernon Hills,IL.
Application Deadline
This position is anticipated to close on Sep 17, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email (% ) for other accommodation options.

KEDPLASMA provides a friendly and rewarding working environment with frequent opportunities for cross-training and advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
Please be advised that our organization participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-verify, please contact the Dept. of Homeland Security.
Kedrion Biopharma & KEDPLASMA offer a number of benefits to qualifying employees, including:
- Medical, vision and dental insurance
- Life and AD&D insurance
- Paid holidays
- PTO accrual
- and much more!
Please let us know if you would like further details regarding the benefits that we offer to our qualifying employees, and we would be glad to provide you with our full benefits guide, as well as answering any questions you may have!
Please note that salary ranges are calculated based off levels of: relevant experience, education and certifications.
**JOB SUMMARY**
Responsible for promoting quality standards within the center and ensuring quality policies and procedures are followed by center personnel under the direction of the Quality Assurance Manager. Escalates any non-compliance that affects donor safety or plasma quality to Quality Management. Operates within the scope of EU Guidance on Good Manufacturing Practice (GMP) and FDA cGMP 21CFR.
**ESSENTIAL JOB FUNCTIONS**
Every effort has been made to make your job description as complete as possible. However, that in no way states or implies that these duties/responsibilities are the only duties you will be required to perform. The omission of specific duties/responsibilities does not exclude them from the position if the work is similar, related or is a logical assignment to the position.
**MAIN DUTIES AND RESPONSIBILITIES**
Core
+ Assists with review of manufacturing activities, determines if records are in compliance with SOP and regulatory requirements, and ensures corrective actions when appropriate.
+ Ensures plasma release and shipments meet specifications and requirements as defined by customers and in DCOPs. When necessary, authority to stop production and/or release of product.
+ Ensures general understanding of all applicable state and federal regulations as well as industry and corporate policies.
+ Reviews and investigates final shipment release deviations including accurate labeling and documentation of shipments.
+ Communicates with management regarding daily quality assurance/quality control issues affecting donor suitability and/or product quality; develops and implements corrective actions when necessary.
+ Reviews compliance issues with appropriate staff and their supervisors.
+ Provides accurate reports of the facility's compliance to Quality Assurance Manager (QAM), Regional Manager and/or VP of QA/RA.
+ Assists in analyzing, tracking, and trending data and determining appropriate actions to improve trending.
+ Ensures data integrity by auditing the manufacturing process to ensure the completeness, consistency, and accuracy of records and documents within the quality system.
+ Ensures correct documentation and computer use for archiving or backup, including donor files.
+ Ensures supplies and equipment are received, maintained, stored, and documented to meet quality regulations.
+ Reviews qualification, calibration and maintenance, repair and operation of equipment and documentation of use.
+ Ensures QC checks are performed on all units and cases of products stored and shipped by the center.
+ Ensures QC checks are performed as required and, in acceptable ranges, for controls and test reagents.
+ Encourages and participates in continuous quality improvement process.
+ Monitors, prepares, and submits epidemiological data for PPTA or in corporate required format(s).
+ Ensures all staff is trained and training completion maintained for documenting competency to perform all assigned tasks.
+ Assists QAM evaluating the following:
+ Direct observations of performance of routine and quality control procedures including, as applicable, donor suitability, sample handling, processing, testing, labeling, and instrument preventive maintenance.
+ Monitoring the recording and reporting of test results by reviewing work sheets, quality control records, preventive maintenance records, and other records and entries (both manual and automated).
+ Performing written tests to assess problem solving skills, knowledge of DCOPs, and theory.
+ Assesses performance using internal blind specimens and external proficiency test specimens.
+ Ensuring minimum acceptable scores, performance, and remedial measures identified to correct inadequate performance on competency evaluations which are documented and retained in personnel records.
+ Evaluating summaries to provide useful information to correct individual or group performance problems identified, if any.
+ Ensures CLIA proficiency testing, complaint investigations and staff training and certifications are properly performed and documented.
**General**
Must be able to execute all terms and conditions set forth in the **KEDPLASMA** **Employee** **Handbook** , including, but not limited to:
+ Work in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
+ Comply with company Global Code of Conduct and company's policies and procedures and all the applicable regulations.
+ Maintain a dependable attendance record and adhere to standards of cleanliness, grooming, hygiene, and dress code.
+ Attend and participate in scheduled training, educational classes, and meeting(s) in a timely manner as instructed by supervisor/manager.
+ Cooperate with department personnel, as well as other center staff to ensure services can be adequately maintained to meet the needs of the donors.
+ Meet with supervisor/manager on a regular basis to assist in identifying and correcting problem areas and/or improving services.
+ Complete all assigned tasks in a timely manner as instructed by supervisor/manager.
+ Adhere to work schedules in completing and performing assigned tasks.
+ Promote KEDRION Values: Together as One; Care; Integrity; Sustainable Impact; and Courage.
+ Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment.
+ Interact in a tactful, diplomatic, and humanistic manner with donors, visitors, and co-workers to provide a safe, efficient, and caring environment which ensures the self-respect, personal dignity, physical safety of each donor and center guest.
+ Treat donors, visitors, and co-workers with courtesy, respect, and dignity.
+ Perform any miscellaneous duties or work assignments, as required.
**PRIMARY CONTACTS**
+ Center Management, donors, employees, auditors, inspectors, vendors, corporate staff, and visitors.
**REQUIREMENTS**
**Education, Qualifications & Experience**
+ Bachelor's degree in life science or related field, preferred.
+ Minimum two years' experience in a plasma center preferred.
+ Minimum one-year experience in a regulated industry. cGMP experience, preferred.
+ Three to five years of working experience in a biomedical field preferred.
+ Knowledge of FDA and EU regulations and standards preferred.
**Physical Requirements**
Work is primarily light in nature, with exerting up to 25lbs of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Use of fingers to type and / or enter numbers on keyboards, keypads, etc. along with grabbing object(s). Additionally includes, reaching, handling, talking, hearing, bending, stooping, and walking. Involves sitting, standing, and walking most of the time.
**Working Conditions**
+ Primarily inside with well-lighted and well-ventilated areas.
+ Exposure to Blood Borne Pathogens.
+ Periodic exposure to an environment with a temperature of -40°C for short periods of time.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

**About USS**
United Site Services is the industry leader in comprehensive site services, committed to creating
partnerships that help enable our customers' project and event success. Our deep industry expertise,
excellence in process management, and dedication to corporate responsibility are pillars of our value
proposition; each supported by tangible, best practice programs.
Our success is fueled by the dedication and collaboration of our diverse team, which includes field
technicians, customer care representatives, sales professionals and functional experts. Each member of
our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organization that values continuous improvement,
teamwork, and excellence in every aspect of our business.
**Primary Purpose**
The Quality Assurance Specialist is responsible for ensuring consistent service quality by conducting
comprehensive onsite quality assurance audits for all lines of business within the USS portfolio. This role
exercises discretion and independent judgment in interpreting organizational standards and policies to
evaluate service performance, identify areas for improvement, and provide recommendations for
corrective actions. This role serves as a critical liaison between operations, customers, and management
by providing actionable insights, maintaining brand integrity across assets, and supporting continuous
improvement initiatives.
**Essential Functions**
- Conduct unannounced onsite quality control audits to assess service delivery, cleanliness, branding
compliance, and asset condition.
- Apply company policies, procedures, and operational standards to evaluate field performance and
customer experience.
- Document audit findings in clear, detailed reports, including photos, service records, and deficiency
notes.
- Develop and recommend corrective actions and service improvement plans based on inspection
outcomes.
- Communicate audit results to internal stakeholders and customers with a focus on transparency, issue
resolution, and continuous improvement.
- Ensure all USS units are properly branded and maintain current service records, decals, and regulatory
compliance.
- Identify and report recurring service or materials deficiencies that may require escalation or systemic
fixes.
- Collaborate with operations, sales, and field service teams to resolve customer concerns related to
service quality or compliance.
- Plan and prioritize daily inspection routes and documentation responsibilities to meet organizational
goals.
- Support company-wide initiatives for quality assurance, training, or service enhancement as assigned.
- Travel up to 75%.
- Valid Driver's License (required).
- Perform other duties and projects as required.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
**Qualifications**
**Min/Preferred**
**Education Level**
**Description**
Minimum
High School or GED
or equivalent combination of education and experience
**EXPERIENCE**
**Minimum Years of Experience**
**Maximum Years of Experience**
**Comments**
2
Minimum of 2 years of related quality assurance,
service delivery, or field operations experience.
Prior experience in service-based industries such
as sanitation, logistics, or facilities preferred.
TWIC Card and other site-specific safety
certifications (as needed based on customer/site
access requirements)
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
- Proven ability to exercise discretion and sound independent judgment
- Strong customer service orientation and conflict resolution skills
- Excellent verbal and written communication skills
- Ability to build effective relationships across all levels of the organization
- Meticulous attention to detail and strong observational skills
- High level of organization and time management
- Proficient in Microsoft Office Suite (Excel, Word, Outlook); experience with audit or field service
software is a plus
- Ability to work independently with minimal supervision in a field-based role
**Physical Requirements**
**Demand Frequency**
+ Sit while driving and stand while servicing products
+ Use hands and fingers to handle, control or feel objects tools or controls
+ Repeat the same movements
+ See details of objects that are less than a few feet away and also at greater distance
+ Speak clearly so customers can understand Understand the speech of another person
+ Hear sounds and recognize the difference between them
+ Walk up to 30 minutes at a time without exertion
+ Enter and exit equipment by stepping and kneeling
+ Lift up to 40lbs from your waits to your shoulders
+ Crouch and squat Push 100lbs and pull 100lbs horizontally
**Benefits Summary**
All full-time employees working an average of 30 hours or more per week are eligible for the following
benefits:
· Holiday & Paid Time Off (pro-rated for Part-Time employees)
· Medical/Pharmacy
· Dental
· Vision
· Employer-Paid Short-Term Disability
· Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
· Voluntary Employee Life & Accidental Death and Dismemberment
· Voluntary Spousal Life
· Voluntary Dependent Life
· Voluntary Hospital Indemnity, Accident and Critical Illness
· Commuter/Transit Account
· Voluntary Long-Term Disability
· Healthcare Flexible Spending Account
· Dependent Care Flexible Spending Account
· Health Savings Account with company contribution
· 401(k) with employer match
· Employer-Paid Employee Assistance Program (EAP)
· Employee Discounts
At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted
position applicable to all locations across the US. Within the posted salary range, individual pay is
determined by the geographic location, job related skills, experience, education, and certifications. Our
total compensation package includes base pay plus a comprehensive benefits program.
**Salary Range**
$54,600.00 - $79,200.00 / year
**Pay Transparency Statement**
At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
**EEO Statement**
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit
discrimination against any applicant or employee based on any legally-recognized basis, including, but
not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical
conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.
**Title: Quality Assurance Specialist**
**Location: Augusta, ME**
**100% Remote (Maine Resident Preferred)**
**General Job Information:**
The Quality Assurance (QA) Specialist conducts a range of monitoring, reporting, research, and surveillance activities to support the work of quality management activities. This position reviews records, triages incidents, creates reports, retrieves and processes data and completes related statistical reporting, monitors in-process work and coordinates with a variety of program and district staff. The individual works independently and as part of a team to perform the daily work of the team, conducts research and processes data from multiple electronic systems and programs into reports, assists in the development of policies and procedures, and supports other users in proper implementation.
**Knowledge, Skills and Certifications:**
+ Possess or quickly develop knowledge of applicable Medicaid, MaineCare, and Home and Community Based Services (HCBS) Waiver policies and regulation, both state and federal.
+ Understand Person-Centered Thinking and Planning.
+ Demonstrate a high level of critical thinking and customer service skills as well as excellent written and oral communication skills.
+ Demonstrate initiative to pursue tasks and assignments independently with the ability to research and assimilate information from multiple resources with minimal training and oversight.
+ Demonstrated experience with retrieving data from multiple systems and synthesizing it into reports
+ Work cooperatively with varied constituents, providers, and stakeholder groups as well as varied levels of management which may include OADS QA waiver specialists, OADS Resource Coordinators, staff from Division of Licensing and Certification and the Office of MaineCare Services.
+ Demonstrate excellent problem solving skills and initiative
+ Comfort with processing data in Excel, including the ability to apply formulas, formatting, and pivot tables
+ Functional experience with Microsoft Office Suite, including Teams, SharePoint, Word, Excel, PowerPoint, and Outlook
**Duties and Deliverable:**
Tasks include:
+ Conduct a range of monitoring and surveillance activities including review and triage of critical incidents and complaints
+ Collect, review, and assess data from multiple data systems, HCBS providers, and other sources as needed, to determine compliance and or create reports regarding the work of the OADS quality structures and system performance.
+ Development of reporting structures for tracking activities and compliance.
+ Use MS Excel, SharePoint, and other electronic tools to accurately record data, detect anomalies, and perform corrections.
+ Extract and process data from multiple system and create reports.
+ Participate in initiatives assigned to support the Department's and Office's goals and objectives as directed.
+ Provide excellent customer service in conducting all work.
+ Coordinate review activities across multiple program areas.
+ Participate in meetings as assigned.
**Schedule:**
This is a full time 40-hours per week telework position.
Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.
Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship including H-1B sponsorship) by SSO. Under the federal laws relating to the F-1 STEM EAD program, SSO may be able to support a STEM EAD extension application at the sole discretion of your Designated School Official. This does not guarantee that any STEM EAD extension application will be approved.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.
**Job Details**
**Pay Type** **Hourly**
**Education Level** **Equivalent Experience**
**Telecommute Percentage** **100**
**Hiring Max Rate** **30 USD**