73 Quality Assurance jobs in Deer Park

Maximus is looking for a Quality Control / Quality Assurance Team Lead to support our DMCS program under our Department of Education portfolio. The Quality Control / Quality Assurance Team Lead will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.

DMCS Contact Center Quality team is an essential part of the DMCS program. Its objective is to utilize operational techniques and activities to satisfy quality requirements. Quality includes activities aimed at the detection and correction of errors, faults, discrepancies and/or defects in products or services prior to delivery. QC activities generate testing or review results of work efforts and provide feedback that supports Quality Assurance (QA) and drives continuous improvement.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Duties and Responsibilities:

- Assist the Quality processors in resolving questions concerning audits and Quality processes

- The Team Lead in this role will be responsible for the functions related to the processing of, but not limited to, Quality task assignments

- Ensure work is distributed to staff to ensure Performance Metric standards and Service Level Agreements are met

- Track daily completions and outstanding work balances and provide the data to Quality Phone Supervisor

- Respond to data requests by providing supporting documentation and responding to disputes within specified timeframe

- Assist in creating and providing reporting and trending data to Business Operation and Training management to provide effective tools that allow departments to understand variances and make effective decisions around resource allocation and training needs

- Work with external auditors during periodic reviews and audits, assisting in preparation of annual audit schedules in addition to QA/QC Admin III Responsibilities:

- Monitor and evaluate phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with a high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.

Additional Requirements as per contract/client:

- Student Loan and Department of Education experience preferred

- Previous Quality Assurance experienced preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Minimum Requirements

- High School diploma or equivalent with 3 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.94

Maximum Salary

$

33.35

Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.

This is a Limited Service position . This position is temporary and is expected to last approximately 6 months.

The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Essential Duties and Responsibilities:

- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require

- Minimum 3 years of related experience required.

- Accurate data entry skills.

- Proficient in the use of Microsoft Office products.

- Excellent organizational, written, and verbal communication skills.

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.

- Ability to work as a team member, as well as independently.

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.

Additional Requirements Per Client:

- Department of Education and FSA experience preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Home Office Requirements:

- Hardwired internet (ethernet) connection

- Internet download speed of 25mbps or higher required (you can test this by going to Private work area and adequate power source

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.33

Maximum Salary

$

29.85

Job Summary and Responsibilities

This position will have responsibility for the oversight of quality systems in Houston, Texas location including maintaining the site's ISO 9001:2015 certification and overall product quality. The Quality Assurance Engineer will be responsible for managing and improving the quality management system, as required by ISO 9001:2015, with assistance from site leadership and functional group leaders. Areas of product quality include but are not limited to control plans for in-process material, nonconforming products, customer returns, supplier qualifications, and New Project Introductions.

This position will also be relied upon to implement continuous improvement projects and assist in troubleshooting complex manufacturing issues.

Required Competencies

• Support of quality management systems: Experience implementing best practices to maintain and improve quality systems, such as internal audits, management review, and corrective actions.
• Define quality standards: Knowledge to define a set of quality standards to ensure compliance to internal and external requirements.
• Analyze data: Experience with interpreting and analyzing data in order to formulate conclusions, new insights, and solutions.
• Attention to detail: Meticulously reviews product testing results to ensure they meet all internal and external requirements.
• Communication skills: Ability to communicate efficiently across the organization and with customers in a timely manner.
• Prioritization: Assesses which tasks or issues are most critical, organizes her/his resources and workload to ensure that the most important items are addressed in a timely manner.

Preferred Competencies

• Problem solving: Aptitude for investigation and hands-on problem-solving. Applicant must be mechanically inclined and be able to work with a cross functional team to resolve issues at their source.
• Identify improvement actions: Knowledge to realize process improvements to increase productivity, improve quality, and streamline procedures.
• Statistics: Knowledge of statistical process control, measurement system analysis, and application of statistics in a manufacturing environment.

Required Qualifications

• Bachelor's Degree in relevant Engineering field or demonstrated equivalent experience.
• Must have strong knowledge of ISO 9001:2015
• 5+ years of experience in Quality Assurance
• Proficient in Microsoft Office applications

Preferred Qualifications

• Experience using continuous improvement methodologies (Shainin Red X, Six Sigma, Lean, etc)
• Experience with polymer manufacturing processes

Typical Activities

• Provides leadership in all areas of the Quality System, including, but not limited to Root Cause Analysis, CAPA, Nonconforming Material Investigations and Reporting, Deviations, Change Control, Supplier Qualifications, and Audit support functions (internal and external).
• Partner with the New Product Introduction team to review new and modified product designs for quality characteristics, including manufacturability, testability, and reliability. Create and implement Quality Inspection Plans for products to ensure compliance with customer expectations and requirements throughout the manufacturing process.
• Regular review of Quality and Manufacturing data (Nonconforming Products, RMAs, FPY, production efficiency, etc.) to identify trending defects and areas for improvement. Work closely with engineering and manufacturing personnel to manage improvement projects.
• Support customer returns process and customer related inquiries. Lead investigations to identify Root Cause of customer related issues.

Physical Requirements

• Prolonged standing
• Able to lift 50 pounds

Travel Requirements

• Main work location Houston, Texas. Must have reliable transportation to travel to customers.
• Travel to customer sites, less than 10% of time.

Job Title: Quality Assurance Engineer I

Location: Northwest Houston, Texas

Type: Direct Hire

Contractor Work Model: Onsite

Hours: Monday-Friday, 7:00 AM-3:30/4:00 PM

Details:

A growing manufacturing company in Northwest Houston is seeking a Quality Assurance Engineer to support ongoing production and continuous improvement initiatives. This is a full-time exempt role reporting directly to the VP of Quality, ideal for candidates with 2-4 years of quality engineering experience within an AS9100-certified environment.

This company offers a strong benefits package including a fully company-paid HMO medical plan, a partially covered PPO plan, 401K, and two weeks of paid vacation.

Focus Includes:

• Reviewing customer specifications, engineering drawings, and models to ensure accurate internal documentation and compliance

• Supporting New Product Introduction by participating in internal and customer-facing meetings

• Identifying and helping to resolve gaps in the quality system related to customer requirements

• Performing and documenting First Article Inspections in accordance with AS9102, including drawing ballooning and compliance verification

• Assisting in technical issue resolution, communicating with planning and sales as needed

• Driving continuous improvement and cost reduction initiatives

• Supporting data analysis efforts and presenting results to upper management

• Daily interaction with engineering, planning, quality, and sales teams to support production quality

Top consideration given to candidates with:

• 2+ years of experience in quality assurance within a regulated manufacturing environment

• Experience working in an AS9100-certified Quality Management System

• Proficiency with First Article Inspection software and techniques (drawing ballooning, AS9102 standards)

• Strong communication skills, especially in cross-functional settings

• Proficient with Microsoft Excel, Word, and PowerPoint

• Bachelor's degree in Engineering or a related field (or equivalent hands-on experience)

Preferred but not required:

• Experience with Statistical Process Control (SPC) and control charts

• Background working with OEMs or Tier 1 suppliers

• Familiarity with Visual Basic or Excel macro programming

• ASQ Certified Quality Engineer (CQE) certification

About the Company:

This organization manufactures precision-engineered components for critical, performance-driven industries. They are committed to quality, innovation, and continuous improvement. The team environment values problem-solving, collaboration, and attention to detail. This is a great opportunity for someone eager to grow their quality engineering career in a hands-on, supportive, and forward-thinking setting.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M-

#LI-

#DI-

Ref: #209-Eng Houston (Rowland)

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

ER website

EMPLOYER: Schlumberger Technology Corporation

POSITION: Quality Assurance Lead

WORKSITE: 1430 Enclave Parkway, Houston, Texas 77077

JOB DUTIES:

Remote/telecommuting allowed 3 days per week

• Design, organize and execute test strategies, plans and suites in cooperation with the development team.

• Design and conduct nonfunctional tests including tests for system load and performance, security, scalability, usability and deployability.

• Review test plans to ensure completeness. Track testing progress.

• Analyze and prioritize technical problems. Identify and escalate project risks. Verify the correct fix of reported defects.

• Review results of automatic tests with the Quality Assurance Automation Engineer. Document, review and edit user documentation.

• Comply with the Software Lifecycle Management and Product Development process.

• Review software requirements documents. Provide input to improve product effectiveness, integration and usability.

• Utilize and promote the software development standards and testing and evaluation techniques defined by the software development organization, and contribute to their improvement.

• Document and report test results in a timely manner using established systems for reporting and defect

• tracking.

• Develop automated tests to support efficient regression testing, as well as scripts and software for testing.

MINIMUM EDUCATION: Bachelor's degree in Computer Science, Computer Engineering, Electronics and Communications Engineering, Mathematics, Applied Statistics, Information Technology, Electrical Engineering or related.

MINIMUM EXPERIENCE: 3 years' experience with Quality Assurance; with scripting languages such as Shell scripting, Bash or Python for automation purposes; with API testing using tools such as Postman, SoapUI, Insomnia; designing and implementing CI/CD pipelines using tools like Azure DevOps; with automating testing frameworks for cloud software and infrastructure, ensuring code quality and reliability; with troubleshooting issues related to automation, cloud services, or system integrations; with major cloud platforms such as Azure, Google Cloud or AWS; and with cloud-native technologies like containers, Kubernetes, and microservices.

Company policy is to provide every individual a fair and equal opportunity to seek employment and advancement at the Company without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, genetic information, veteran or military status, disability, creed, ancestry, pregnancy (including pregnancy, childbirth and related medical conditions), marital status or any factors protected by federal, state, or local laws. We are an "Equal Opportunity Employer". For more information please, refer to the latest version of "Know Your Rights" poster and the "Pay Transparency Nondiscrimination Poster" located here: The Company is a VEVRAA Federal Contractor - priority referral Protected Veterans requested.

• Review PRDs and create test plans from use case scenarios
• Execute manual test plans
• Develop and execute automated test scripts
• Peer review automated test scripts to verify coding standards are followed
• Use version control system (Git) to check automated tests into CI/CD pipeline to continuously run automated testing.
• Review regression run failures
• Identify and report bugs throughout SDLC (Software Development Life Cycle)
• Work closely with Development team members to achieve sprint goals

• Java programming experience, including debugging and troubleshooting test scripts
• Selenium - Proficiency in writing, maintaining, and debugging automated UI tests using Selenium with Java
• API Testing - Experience with RESTful API testing using tools like RestAssured or Postman
• Test Automation - strong knowledge of automated testing frameworks, strategies, and best practices
• Jenkins CI/CD - Experience setting up, managing, and optimizing automated test pipelines
• Version Control - Proficiency in Git for managing test scripts and collaborating with development teams
• Containerization - Exposure to Docker for running tests in isolated environments
• Performance and Load Testing - Understanding of tools like JMeter or similar for non-functional testing
• Defect Tracking and Reporting - Experience using Jira or similar platform to track issues and test results
• IntelliJ IDEA - Experience using IntelliJ as the primary IDE for developing and debugging test automation scripts.
• Ability to write basic SQL commands
• Strong written and verbal communication skills
• Strong problem-solving skills
• Strong understanding of Agile methodologies (Scrum in particular)

• Bachelor's Degree in Computer Science
• 3+ years of testing web-based applications
• Direct experience writing test automation

Job Summary:

The Quality Assurance Lead is responsible for effectiveness of the Quality Management System of the company. Must have in depth knowledge of the ISO and AS standards and be able to implement them across complex programs, projects and research efforts. A successful candidate demonstrates the able to resolve issues through a continual improvement approach, manage nonconforming product, and represent the Quality Management System at every level. A consummate Quality professional is able to communicate the needs of the Quality System, while ensuring Product Assurance requirements are maintained as the standard of excellence. Ownership and accountability to the internal process is also vital for implementation of a Quality Management System that is embraced by all employees.

Duties and Responsibilities:

• The Quality Assurance Representative is actively engaged in supporting the daily operations of the Quality department and ensures the necessary support is available to maintain an uninterrupted production schedule.
• Provide guidance in the balancing of compliance practices with other business initiatives to allow all objectives of the business to be satisfied.
• Drives the continual improvement of robust processes that affect the quality of the product by planning, coordinating, and executing tactical department projects and corporate initiatives to meet established deadlines and policy deployment objectives
• Responsible for monitoring and analyzing processes and/or product outputs, identifying systemic problems and opportunity areas, providing data and direction to the site(s), and work with team members to drive process improvements to work toward zero-defect quality performance.
• Ensure that the site and suppliers quality management system consistently meets or exceeds customers and companies requirements.
• Perform contract review on new and repeat orders to ensure compliance requirements and contractual quality flow down requirements are met.
• Assists internal process and systems audits as required to optimize AS9100 certification
• Maintains strong communication with customers, internal management team, and suppliers to ensure quality level is meeting expectations.

Experience:

• Minimum of eight to ten years quality experience in an Aerospace production environment, supervision experience desirable, but not required.
• Be well versed in ISO9001 and AS9100 Quality Management Systems Requirements.
• Experience with Lean, FMEA, MRB, NCMR, CAR, Root Cause Analysis, Supplier management, Internal Auditing, Key Characteristics, and establishing Quality Metrics
• Bachelor's degree in Quality Management, Engineering, Business, or related field desired, but additional relevant experience or Quality Certification would be accepted.

• Conduct incoming, in-process, and final inspections on servers to verify compliance with quality standards.
• Perform audit on servers, including stress tests, benchmarking, and burn-in testing.
• Identify hardware defects, firmware inconsistencies, and compatibility issues.
• Verify proper firmware updates, driver installations, and system configurations during audit.
• Develop and implement standard operating procedures (SOPs) for server quality assurance.
• Collaborate with the engineer team to troubleshoot and resolve quality issues.
• Use Lean, 8D, or A3 methodologies to analyze and improve quality processes.
• Monitor and analyze defect rates, root cause analysis (RCA), and corrective actions to reduce failure rates.
• Ensure compliance with ISO 9001 and ESD handling.
• Maintain accurate quality reports, inspection logs, and non-conformance reports (NCRs).
• Participate in CAPA (Corrective and Preventive Actions) processes to address recurring quality issues.

• Train technicians and operators on quality inspection procedures and best practices.
• Work closely with supply chain, engineering, and operations teams to improve server repair efficiency and reduce defects.
• Provide feedback to suppliers and vendors regarding component quality issues.
• Collect the relative documents to support the RTV apply for defective parts.

• Knowledgeable in development and maintenance of Control Plans and PFMEA.
• Failure Analysis experience is preferred.
• Strong background in statistical analysis, DOE.
• Excellent verbal and written communication skills.
• Attention to detail and problem-solving skills.
• Excellent interpersonal skills for building and maintaining relationships with customer.

• Bachelor's degree in engineering or related field.
• Five (5) years plus of working experience as a Quality Engineer, preferably in electronics, IT hardware, or refurbishment.
• Strong understanding of server hardware, and diagnostic testing.
• Experience with failure analysis, ESD protection, and component-level troubleshooting.
• Proficiency in quality methodologies such as 8D, and FMEA.
• Familiarity with automated and manual testing tools for hardware validation.
• Knowledge of industry standards (ISO 9001 and UL safety certifications).
• Strong problem-solving, data analysis, and documentation skills.
• Ability to work in a fast-paced, hands-on environment with cross-functional teams.
• Certifications: ASQ Certified Quality Engineer (CQE), or IPC certifications.

Request ID: 8338-1
Start/End Dates: 7/7/2025 - 7/6/2026
Tax Work Location: USA- Texas Remote Office
Job Title: Class Action - Quality Assurance Engineer
Essential Job Responsibilities

-Conduct software testing to identify and resolve defects.
-Develop and execute test plans and test cases.
-Collaborate with development teams to ensure quality standards are met.
-Perform test automation and software quality assurance (SQA) activities.
-Provide regular updates and reports on testing progress and results.
-Identify and mitigate potential risks and issues that may impact software quality.
-Foster a collaborative and productive work environment within the quality assurance team.
-Qualifications & Requirements

Education
Required: Bachelor's degree in Information Technology, Computer Science, or a related field.
Preferred: Master's degree in Information Technology or a related field.

Experience
Required: Minimum of 3 years of experience in quality assurance or a related field.
Preferred: Experience in software testing and test automation.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

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