44 Quality Assurance jobs in Lawrenceville

Maximus is looking for a Quality Control / Quality Assurance Team Lead to support our DMCS program under our Department of Education portfolio. The Quality Control / Quality Assurance Team Lead will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.

DMCS Contact Center Quality team is an essential part of the DMCS program. Its objective is to utilize operational techniques and activities to satisfy quality requirements. Quality includes activities aimed at the detection and correction of errors, faults, discrepancies and/or defects in products or services prior to delivery. QC activities generate testing or review results of work efforts and provide feedback that supports Quality Assurance (QA) and drives continuous improvement.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Duties and Responsibilities:

- Assist the Quality processors in resolving questions concerning audits and Quality processes

- The Team Lead in this role will be responsible for the functions related to the processing of, but not limited to, Quality task assignments

- Ensure work is distributed to staff to ensure Performance Metric standards and Service Level Agreements are met

- Track daily completions and outstanding work balances and provide the data to Quality Phone Supervisor

- Respond to data requests by providing supporting documentation and responding to disputes within specified timeframe

- Assist in creating and providing reporting and trending data to Business Operation and Training management to provide effective tools that allow departments to understand variances and make effective decisions around resource allocation and training needs

- Work with external auditors during periodic reviews and audits, assisting in preparation of annual audit schedules in addition to QA/QC Admin III Responsibilities:

- Monitor and evaluate phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with a high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.

Additional Requirements as per contract/client:

- Student Loan and Department of Education experience preferred

- Previous Quality Assurance experienced preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Minimum Requirements

- High School diploma or equivalent with 3 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.94

Maximum Salary

$

33.35

Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.

This is a Limited Service position . This position is temporary and is expected to last approximately 6 months.

The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Essential Duties and Responsibilities:

- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require

- Minimum 3 years of related experience required.

- Accurate data entry skills.

- Proficient in the use of Microsoft Office products.

- Excellent organizational, written, and verbal communication skills.

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.

- Ability to work as a team member, as well as independently.

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.

Additional Requirements Per Client:

- Department of Education and FSA experience preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Home Office Requirements:

- Hardwired internet (ethernet) connection

- Internet download speed of 25mbps or higher required (you can test this by going to Private work area and adequate power source

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.33

Maximum Salary

$

29.85

The Quality Assurance (QA) Specialist will support laboratory quality and compliance efforts across a diverse range of CDC scientific and research laboratories. This position involves developing, implementing, and sustaining Quality Management Systems (QMS) in alignment with federal regulations and international standards. The QA Specialist will act as a consultant, educator, and technical advisor to CDC laboratory and program staff, and will play a critical role in strategic planning, risk management, audit readiness, and continuous quality improvement initiatives.

Requires a NACI Public Trust or the ability to obtain one.

Compensation & Benefits:

Estimated Starting Salary Range for Quality Assurance (QA) Specialist : Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Quality Assurance (QA) Specialist Responsibilities Include:

• Quality Systems Implementation & Support

  • Provide consultation and technical support to CDC laboratory staff, quality managers, and senior scientists in implementing and maintaining Quality Management Systems (QMS).

  • Translate complex quality and regulatory requirements (e.g., Code of Federal Regulations , ISO 17025/15189 , CLIA , GxP standards ) into actionable practices for laboratory personnel.

  • Develop and implement strategic QMS plans , tailored to laboratory functions including diagnostic testing, surveillance, research, product development, and manufacturing.

• Audit Readiness & Regulatory Compliance

  • Guide laboratories in preparing for internal and external audits , ensuring readiness for inspections from accrediting or regulatory agencies (e.g., CAP , CMS , FDA ).

  • Conduct GAP analyses to identify areas for improvement and ensure alignment with quality and regulatory expectations.

  • Generate and review Nonconformance Events (NCEs) and assist in drafting and tracking Corrective and Preventive Action Plans (CAPAs) .

• Risk Management & Safety

  • Draft, review, and support the clearance process for risk assessments related to laboratory processes, equipment, and personnel safety.

  • Communicate and promote agency-wide quality and safety initiatives to laboratory staff and stakeholders, ensuring alignment with CDC policies.

• Training & Communication

  • Provide training and mentorship on QMS principles to quality managers, laboratory technicians, research scientists, and support staff.

  • Assist with developing training materials, SOPs, job aids, and other QMS documentation.

  • Serve as a liaison between laboratory personnel and agency leadership to ensure consistent quality practices across laboratory branches.

• Performs other job-related duties as assigned

Quality Assurance (QA) Specialist Experience, Education, Skills, Abilities requested:

• Bachelor's degree in Biology, Laboratory Science, Public Health, Quality Assurance, or a related field.
• 3-5+ years of experience in quality assurance within a laboratory, healthcare, or public health environment.
• Deep understanding of QMS principles , regulatory requirements, and accreditation standards (e.g., CLIA , CAP , ISO , FDA ).
• Experience conducting audits, risk assessments, and GAP analyses .
• Excellent communication, facilitation, and project management skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Preferred Qualifications:
  • Advanced degree (e.g., MPH, MS, or MBA) in a relevant discipline.
  • Certification in quality management or auditing (e.g., ASQ CQA , RAC , ISO Lead Auditor ).
  • Prior experience supporting CDC or federal laboratory quality programs.
  • Familiarity with Good Laboratory Practices (GLP) , Good Clinical Practices (GCP) , or Good Manufacturing Practices (GMP) .
• Must pass pre-employment qualifications of Cherokee Federal

Company Information:

Cherokee Nation Operation Solutions (CNOS) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNOS , visit cherokee-federal.com.

#CherokeeFederal #LI

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Keywords:

1. Quality Management Systems (QMS)
2. Regulatory Compliance
3. Laboratory Accreditation
4. Audit Readiness
5. Risk Assessment

Similar Job Titles:

1. Laboratory Quality Specialist
2. QA/QC Analyst
3. Quality Systems Coordinator
4. Compliance and Quality Assurance Officer
5. Clinical Laboratory Quality Manager

Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.

Join to apply for the Quality Assurance role at Cherokee Federal

Continue with Google Continue with Google

Join to apply for the Quality Assurance role at Cherokee Federal

Get AI-powered advice on this job and more exclusive features.

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Job Description

The

Job Description

The Quality Assurance (QA) Specialist will support laboratory quality and compliance efforts across a diverse range of CDC scientific and research laboratories. This position involves developing, implementing, and sustaining Quality Management Systems (QMS) in alignment with federal regulations and international standards. The QA Specialist will act as a consultant, educator, and technical advisor to CDC laboratory and program staff, and will play a critical role in strategic planning, risk management, audit readiness, and continuous quality improvement initiatives.

Requires a NACI Public Trust or the ability to obtain one.

Compensation & Benefits

Estimated Starting Salary Range for Quality Assurance (QA) Specialist : Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided.Benefits are subject to change with or without notice.

Quality Assurance (QA) Specialist Responsibilities Include

• Quality Systems Implementation & Support
• Provide consultation and technical support to CDC laboratory staff, quality managers, and senior scientists in implementing and maintaining Quality Management Systems (QMS).
• Translate complex quality and regulatory requirements (e.g., Code of Federal Regulations, ISO 17025/15189, CLIA, GxP standards) into actionable practices for laboratory personnel.
• Develop and implement strategic QMS plans, tailored to laboratory functions including diagnostic testing, surveillance, research, product development, and manufacturing.
• Audit Readiness & Regulatory Compliance
• Guide laboratories in preparing for internal and external audits, ensuring readiness for inspections from accrediting or regulatory agencies (e.g., CAP, CMS, FDA).
• Conduct GAP analyses to identify areas for improvement and ensure alignment with quality and regulatory expectations.
• Generate and review Nonconformance Events (NCEs) and assist in drafting and tracking Corrective and Preventive Action Plans (CAPAs).
• Risk Management & Safety
• Draft, review, and support the clearance process for risk assessments related to laboratory processes, equipment, and personnel safety.
• Communicate and promote agency-wide quality and safety initiatives to laboratory staff and stakeholders, ensuring alignment with CDC policies.
• Training & Communication
• Provide training and mentorship on QMS principles to quality managers, laboratory technicians, research scientists, and support staff.
• Assist with developing training materials, SOPs, job aids, and other QMS documentation.
• Serve as a liaison between laboratory personnel and agency leadership to ensure consistent quality practices across laboratory branches.
• Performs other job-related duties as assigned
  

• Bachelors degree in Biology, Laboratory Science, Public Health, Quality Assurance, or a related field.
• 35+ years of experience in quality assurance within a laboratory, healthcare, or public health environment.
• Deep understanding of QMS principles, regulatory requirements, and accreditation standards (e.g., CLIA, CAP, ISO, FDA).
• Experience conducting audits, risk assessments, and GAP analyses.
• Excellent communication, facilitation, and project management skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Preferred Qualifications:
• Advanced degree (e.g., MPH, MS, or MBA) in a relevant discipline.
• Certification in quality management or auditing (e.g., ASQ CQA, RAC, ISO Lead Auditor).
• Prior experience supporting CDC or federal laboratory quality programs.
• Familiarity with Good Laboratory Practices (GLP), Good Clinical Practices (GCP), or Good Manufacturing Practices (GMP).
• Must pass pre-employment qualifications of Cherokee Federal
  

• Quality Management Systems (QMS)
• Regulatory Compliance
• Laboratory Accreditation
• Audit Readiness
• Risk Assessment
  
  

• Laboratory Quality Specialist
• QA/QC Analyst
• Quality Systems Coordinator
• Compliance and Quality Assurance Officer
• Clinical Laboratory Quality Manager
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Quality Assurance
• Industries Business Consulting and Services

Referrals increase your chances of interviewing at Cherokee Federal by 2x

Get notified about new Quality Assurance Specialist jobs in Atlanta, GA .

Atlanta, GA
$63,100.00
-
$17,500.00
1 week ago

Atlanta, GA
100,000.00
-
140,000.00
1 day ago

Atlanta, GA
84,000.00
-
126,000.00
2 weeks ago

Atlanta, GA
107,500.00
-
145,500.00
1 week ago

Atlanta, GA
105,000.00
-
125,000.00
1 week ago

Atlanta, GA 54,200 - 81,400 14 hours ago

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Quality Assurance Lead

Quality Assurance

Atlanta, GA, US

Pay Rate Low: 23 | Pay Rate High: 24

• Added - 09/07/2025

Apply for Job

Our client, a leading produce provider, is seeking a Quality Assurance Lead to join their growing team!

Pay: $23-24/hr

Location: Conley, GA

Shift: 1 st shift

Responsibilities:

• Develop or improve support/implement programs to update quality management system to new requirements.

• Data analysis to lead or support improvements and support business decisions.

• Responsible for direct reports development plans and department's resource requirements.

• Provides training, coaching, and mentoring to direct reports and others as needed.

• Leads department goals to align with business strategy.

• Represents business and department in 3rd party and customer communication and meetings as requested.

Requirements:

• High School Diploma required

• Minimum 1 year of experience in QA required

• GFSI Certification preferred

This job description is a complete list of all desired skills, but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!

INDBH

#LI-DNP

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Quality Assurance Inspector ensures the crate manufacturing processes and procedures are adhered to in order to meet the standards and requirements of the customer. The Quality Assurance Inspector may visually inspect or manually test products or processes before, during, or after the manufacturing process. They also record, monitor, and analyze data to pass on to the Operations, Sr. Management, and Quality teams.

Essential Functions:

• Must wear steel toe boots and other required personal protection equipment.
• Top 3-5 essential functions and percentage of time spent on each:
• Inspection of crates 50%
• Accepts or rejects completed work products by verifying the product or process meets the customer specifications and requirements through measurements and visual inspection.
• Inspect product or process with specialized tools. This may include weighing or measuring finished products, assessing moisture content of wood, visually inspecting workmanship and/or gauging product reliability.
• Uses proprietary software to track and update quality data and assists in delivery of reports to Operations, Sr. Management or Quality departments.
• Improvement Recommendations 40%
• Reviews specifications, standards and/or test plans of customer designs, and reports feedback to the Design department.
• Reviews, implements and follows up on corrective actions derived from customer complaints, customer returns, and/or non-conformances found and their root causes.
• Participates in ISO audits to ensure local and company-wide compliance to specified standards.
• Communication to Production 10%
• Gives feedback to Production department regarding any errors or non-conformances in the assembly process verbally or through written documentation.

Education/Knowledge/Skill Requirements:

• 6 mo. to 1 year of wood products manufacturing experience desired
• 1 year of quality inspection experience desired
• High school diploma or GED equivalent helpful
• Ability to communicate verbally and in writing English. Bilingual Spanish preferred.
• Proficient (intermediate skills) in the MS Suite (Word, Excel) and ability to learn proprietary software
• Ability to read tape measure in and ?, etc. gradients
• Experience in blueprint and design reading helpful
• Ability and desire to work in a fast-paced, high volume manufacturing environment

Interested but Concerned You're Not Qualified?

Don't meet every single requirement? At TransPak, we are building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this, or other, openings

• Develop or improve support/implement programs to update quality management system to new requirements.
• Data analysis to lead or support improvements and support business decisions.
• Responsible for direct reports development plans and department's resource requirements.
• Provides training, coaching, and mentoring to direct reports and others as needed.
• Leads department goals to align with business strategy.
• Represents business and department in 3rd party and customer communication and meetings as requested.

• High School Diploma required
• Minimum 1 year of experience in QA required
• GFSI Certification preferred

• Lead, mentor, and manage a team of QA engineers, setting clear objectives and ensuring effective collaboration.
• Design, implement, and maintain comprehensive test plans, test cases, and test scripts for software applications, covering both manual and automated testing methodologies.
• Develop, evaluate, and execute test strategies to ensure the delivery of robust, scalable, and high-quality software.
• Oversee all QA-driven phases of the testing lifecycle, including functional, regression, system, and user acceptance testing (in partnership with business stakeholders).
• Coordinate closely with development, product management, and DevOps teams to identify requirements, resolve defects, and support releases.
• Track quality assurance metrics such as defect densities and open defect counts.
• Review and approve QA documentation, reports, and release notes.
• Advocate for best practices in QA processes and tools, driving continuous improvement and innovation.
• Participate in code reviews specifically for automated test scripts to ensure quality, maintainability, and adherence to best practices. Ensure compliance with industry standards and company policies.
• Willing to travel up to 25 % for various Company meetings and training.
• Perform other duties as required.

• Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field.
• 3 to 5 years of proven experience in software QA.
• Strong knowledge of QA methodologies and processes, including requirements analysis, test planning, test case design, defect management, and risk-based testing.
• Experience with test management and defect tracking tools, such as JIRA and TestRail.
• Familiarity with automated testing frameworks (e.g., Cypress, Playwright, Selenium).
• Proficiency in writing automated test scripts using JavaScript or TypeScript.
• Experience working in Agile/Scrum development teams.
• Excellent problem-solving, analytical, and communication skills.
• Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment.
• Experience with CI/CD pipelines and cloud-based environments is a plus.
• Experience with SAP, Salesforce, and ThoughtSpot is a plus.
• Excellent analytical, problem-solving, and project management skills.
• Effective communication and interpersonal skills, with the ability to influence and motivate stakeholders at all levels.
• Self-motivated and capable of working independently with minimal supervision.
• Experience in change management and training delivery.
• Demonstrated experience supporting a remote, multi-business workforce with front-line workers.
• Team player who demonstrates METUS core values including a desire to win together, deliver excellence, drive sustainability, focus on execution and learn continuously.

Start your new career as a Quality Inspector with MAU at our client in Conyers, GA. As a Quality Inspector, you will ensure product compliance by conducting inspections and audits in accordance with ISO 9001:2015 standards. What We Offer: Pay of $19.00 per hour First Shift | Monday - Friday | 7:00 AM - 3:30 PM (overtime as needed) Full-time employment PPE provided 401(k) with matching Health, dental, and vision insurance Health savings account Life insurance Paid time off Flexible schedule Employee referral program What We're Looking For: High school diploma or equivalent (technical school preferred) 2 years of quality assurance or manufacturing experience (preferred) Familiarity with ISO 9001:2015 standards Ability to read engineering drawings Skilled in using calipers, micrometers, measuring tapes, and inspection equipment Proficient in Microsoft Excel and data entry Strong analytical and communication skills Basic knowledge of statistics and sampling techniques What You'll Do as a Quality Inspector: Perform incoming material, first piece, and in-process inspections Document and record inspection findings accurately Assist with Quality Improvement System initiatives Support training of plant personnel on quality standards Use quality tools and ensure compliance with ISO 9001:2015 Follow all plant rules and safety policies Communicate effectively with all levels of personnel