20 Quality Assurance jobs in San Antonio

Maximus is looking for a Quality Control / Quality Assurance Team Lead to support our DMCS program under our Department of Education portfolio. The Quality Control / Quality Assurance Team Lead will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.

DMCS Contact Center Quality team is an essential part of the DMCS program. Its objective is to utilize operational techniques and activities to satisfy quality requirements. Quality includes activities aimed at the detection and correction of errors, faults, discrepancies and/or defects in products or services prior to delivery. QC activities generate testing or review results of work efforts and provide feedback that supports Quality Assurance (QA) and drives continuous improvement.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Duties and Responsibilities:

- Assist the Quality processors in resolving questions concerning audits and Quality processes

- The Team Lead in this role will be responsible for the functions related to the processing of, but not limited to, Quality task assignments

- Ensure work is distributed to staff to ensure Performance Metric standards and Service Level Agreements are met

- Track daily completions and outstanding work balances and provide the data to Quality Phone Supervisor

- Respond to data requests by providing supporting documentation and responding to disputes within specified timeframe

- Assist in creating and providing reporting and trending data to Business Operation and Training management to provide effective tools that allow departments to understand variances and make effective decisions around resource allocation and training needs

- Work with external auditors during periodic reviews and audits, assisting in preparation of annual audit schedules in addition to QA/QC Admin III Responsibilities:

- Monitor and evaluate phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with a high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.

Additional Requirements as per contract/client:

- Student Loan and Department of Education experience preferred

- Previous Quality Assurance experienced preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Minimum Requirements

- High School diploma or equivalent with 3 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.94

Maximum Salary

$

33.35

Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.

This is a Limited Service position . This position is temporary and is expected to last approximately 6 months.

The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Essential Duties and Responsibilities:

- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require

- Minimum 3 years of related experience required.

- Accurate data entry skills.

- Proficient in the use of Microsoft Office products.

- Excellent organizational, written, and verbal communication skills.

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.

- Ability to work as a team member, as well as independently.

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.

Additional Requirements Per Client:

- Department of Education and FSA experience preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Home Office Requirements:

- Hardwired internet (ethernet) connection

- Internet download speed of 25mbps or higher required (you can test this by going to Private work area and adequate power source

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.33

Maximum Salary

$

29.85

An exciting career awaits you

At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Position Summary

At MPC, we are embarking on a transformative journey where you will play a pivotal role in developing our DevSecOps culture and capabilities, investing in building and developing quality as a discipline, and ensuring we're providing secure, high-quality solutions to our business partners.

We are seeking a dynamic and experienced Lead Quality Assurance Engineer to establish and lead the Quality Assurance (QA) practice for our Midstream and Refining IT organizations, ensuring alignment with industry standards and best practices. This role requires a strategic leader with exceptional collaboration and communication skills to drive quality across complex, cross-functional initiatives. You will shape the QA roadmap, champion automation and DevSecOps practices, and ensure the delivery of high-performing, secure, and reliable systems that meet stringent industry standards. As a key influencer, you'll foster a culture of continuous improvement, mentor teams, and drive innovation in testing methodologies. This role offers opportunities for career growth, including exposure to cutting-edge technologies, leadership in enterprise-wide initiatives, and professional development through certifications and training.

Key Responsibilities

• Provides leadership to cross functional teams to test the functionality and quality through automated and manual testing for highly complex features. Leads cross functional teams as a quality champion and empowers their ability to create highly performant and secure systems.

• Contributes to the definition of the quality assurance roadmap, and the organization's engineering and technology strategy.

• Manages quality of the overall solution and artifacts developed for cross functional initiatives. Acts as key point of contact for all quality assurance (QA) aspects of releases, providing QA services and coordinating with all involved teams including development, QA, and other release management teams. Provides oversight of testing scope and develops testing strategy. Manages comprehensive test case development, test data repository management, test plan development. Creates and updates test summary artifacts. Develops, maintains, and executes automation of test scripts. Writes and executes automated checks, and identifies, analyzes, and reports bugs. Works with IT Product Leadership to understand acceptance criteria and support and gather feedback from user acceptance testing.

• Supports the alignment of Agile practices for testing scope and develop testing strategy. Supports, monitors and measures requirements, outputs, and metrics for testing that are aligned with anticipated lead and cycle times.

• Develops working relationships with peers across the engineering teams, collaborating to develop solutions. Leads cross functional teams to assess and track the quality of technical specifications and ensures that they are in line with stakeholder expectations and to review test cases for detail and accuracy.

• Assists in the planning process for software development efforts and ensure meeting quality and delivery standards in alignment with Enterprise QA Strategy.

• Leads the planning and implementation testing (e.g., regression, functional, data validation, system integration, load, or performance tests) for new and existing functionality. Identifies and orchestrates implementation of opportunities to reduce testing time and effort by automating repeatable tests. Defines and champions quality and testing best practices among development teams and Enterprise QA community. Supports DevSecOps transformation by enabling the organization to expand on Continuous Testing within the Software Development life cycle.

• Assesses and identifies technology needs and opportunities, making recommendations for system enhancements, upgrades, or replacements. Continuously seeks opportunities to optimize processes and workflows.

Education and Experience

• Bachelor's Degree in Information Technology, related field, or equivalent experience required

• 7+ years of relevant experience in quality assurance, with a proven track record of leading testing initiatives and driving quality in complex, cross-functional environments.

• Hands-on coding experience (e.g., test automation scripting) is required to support automation and DevSecOps practices.

• Experience with AI-Driven tools and methodologies to enhance testing efficiency and accuracy.(required)

• Background and experience in Oil & Gas industry preferred.

• Preferred certifications (not required):

• Microsoft Certified: Azure Fundamentals (AZ-900) to demonstrate familiarity with cloud-based testing environments.

• Certified Software Quality Analyst (CSQA) to showcase expertise in QA process leadership.

• ISTQB Certified Tester Foundation Level (CTFL) to validate core testing competencies.

• ISTQB Certified Tester in Agile Testing (CTFL-AT) to ensure proficiency in Agile testing methodologies.

Skills

• Agile Methodologies - Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project.

• Automated Testing - The automation of repetitive but necessary tasks in a formalized testing process already in place or performing additional testing that would be difficult to do manually.

• Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale

• Debugging - The process of finding and resolving bugs within computer programs, software, or systems.

• DevSecOps - A set of practices that automates the integration of security at every phase of the software development lifecycle, from initial design through integration, testing, deployment, and software delivery, with an aim towards shortening the systems development life cycle as well as continuous delivery and a security first approach.

• General Programming - Applies a computer language to communicate with computers using a set of instructions and to automate the execution of tasks.

• Log Monitoring - Logging and monitoring are crucial aspects of software development that involve capturing and analyzing information about a software system's behavior, performance, and errors.

• Software Development Lifecycle (SDLC) - A process used by the software industry to design, develop and test high quality software.

• Software Testing - An investigation conducted to provide stakeholders with information about the quality of the software product or service under test.

• Version Control System - Software tool that helps engineers and other collaborators manage changes to source code, documents, and other files over time

MINIMUM QUALIFICATIONS:Bachelor's Degree in Information Technology, related field or equivalent experience.7+ years of relevant experience

As an energy industry leader, our career opportunities fuel personal and professional growth.

Location:

Findlay, Ohio

Job Requisition ID:

00017564

Pay Min/Max:

$119,900.00 - $179,800.00 Salary

Grade:

12

Location Address:

539 S Main St

Additional locations:

Denver, Colorado, San Antonio, Texas

Education:

Bachelors: Information Technology

Employee Group:

Full time

Employee Subgroup:

Regular

Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here ( . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability

We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.

About Marathon Petroleum Corporation

Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.

Summary:

Ensure quality eyewear is distributed to customers. Direct coordination within the Manufacturing and Distribution areas to address quality issues. Train and coach staff to support quality aspects of the manufacturing procedures.

Pay Class and Pay

Pay Class: Full Time

Pay: $21.00 - $22.18 per hour

Essential Responsibilities:

Responsible for adhering to all Company and American National Standards Institute (ANSI) eyewear quality standards.

Responsible for achieving area KPI goals.

Effectively communicate with Manufacturing (Digital Surface, Special Surface, Finishing, AR and Maintenance) and Distribution (DC and Floor Operations) leadership to address issues that are currently impacting customer quality and present solutions to assist in reducing repeat occurrences.

Proficient in all areas pertinent to quality, to include, but not limited to breakage data entry, process variable verification, shipping to customers, evaluating both uncut and finished eyewear to ensure all quality standards and customer expectations are adhered to.

Monitor and identify opportunities for quality improvement and provide solutions using structure problem solving techniques for immediate results to include working with vendors/suppliers to test new products designed to enhance quality and efficiency as needed.

Train and provide coaching to associates to ensure enforcement of quality standards listed in Company documents and National Standards Regulations, along with assisting in interviewing potential new section associates, and supporting Cross Training to develop team.

Receive and evaluate jobs that may be returned from customers to troubleshoot any quality issues and training opportunities.

Maintain measuring systems, verify calibrations, return defective systems for repair, order and maintain suitable consumable, manual measuring device and hand tool supply levels while maintaining a standardized setup at each workstation.

Drive continuous improvement in daily work activities, while providing the proactive leadership necessary to achieve and maintain a continuous improvement mindset for the team.

Practice and comply with all requirements of our Quality Management System (QMS), as well as regulations that promote a safe and healthy workplace environment, to include compliance and enforcement of PPE and 6S requirements at all times.

Education:

High School Diploma, GED, or equivalent work experience preferred

Experience & Background:

Three years of experience working in a fast-paced environment with a record of continuously increased responsibility

Knowledge and Proficiency with Microsoft Office products

Experience utilizing standards from the American National Standards Institute (ANSI)

Experience in working with structured procedures and processes

Language Skills:

Ability to read and comprehend complex English instructions, correspondence and/or memos as required, as well as the capacity to write similar correspondence, relaying opportunities or findings and conduct training

Skill to effectively present information in one-on-one and group settings is necessary.

Mathematical Skills:

Ability to perform the analytical mathematics demanded by the business functions. Aptitude to perform these operations using standard units of measurement, distance, weight, volume, and currency. Additional skills to measure and compute lens power and prism is required

Reasoning Ability

Ability to think logically in following procedures and instructions

General problem solving abilities

Exhibit sound and accurate judgment and demonstrate accuracy and thoroughness

Ability to apply analytical tools and common understanding to carry out detailed written and/or oral instructions and interpret diagrams and/or forms

Must possess capacity to deal with complex problems and situations involving multiple variables in standardized situations

Essential Responsibilities related to Physical Demands/Work Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 50 pounds. The noise level in this location is moderate (use of computers, printers and machines). Limit weight for lifting, pulling and pushing is no more than 50 pounds. When lifting loads heavier than 50 pounds, requirement is to use two or more people to lift the load. Ability to work varying schedules to include nights, weekends and holidays.

Activity

Amount of Time

None

Under 1/3

1/3 to 2/3

Over 2/3

Stand

X

Walk

X

Sit

X

X

Use hands to finger, handle, or feel

X

Reach with Hands and Arms

X

X

Climb or balance

X

Stoop, kneel, crouch, or crawl

X

Talk or hear

X

Essential Responsibilities related to Behavioral Characteristics:

Ability to provide peer feedback

Problem solving

Process and results oriented

Strong verbal and written communication skills

Ability to work in cross functional teams and with other business leaders.

Strong organizational skills

Ability to analyze and interpret data

Work under stress with interruptions and deadlines

Strong customer focus

Strong attention to detail

Ability to prioritize detailed tasks with minimal input to accomplish daily and long-term goals

Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis

Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc.

Ability to work in cross functional teams and with other business leaders

Works with a high sense of urgency and the ability to meet deadlines in a fast pace environment.

Visionworks is an Equal Opportunity Employer. With regard to all employment practices, we do not discriminate on the basis of race, color, age, sex, religion, national origin, ancestry, creed, sexual orientation, disability, veteran or current military status, or any other characteristic protected by applicable federal, state and local law. We strive to employ and promote only those applicants and employees who are best suited for open positions and who possess the necessary skills, education and qualifications for the job.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status.

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An exciting career awaits you

At MPC, were committed to being a great place to work one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

An exciting career awaits you

At MPC, were committed to being a great place to work one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Position Summary

At MPC, we are embarking on a transformative journey where you will play a pivotal role in developing our DevSecOps culture and capabilities, investing in building and developing quality as a discipline, and ensuring were providing secure, high-quality solutions to our business partners.

We are seeking a dynamic and experienced Lead Quality Assurance Engineer to establish and lead the Quality Assurance (QA) practice for our Midstream and Refining IT organizations, ensuring alignment with industry standards and best practices. This role requires a strategic leader with exceptional collaboration and communication skills to drive quality across complex, cross-functional initiatives. You will shape the QA roadmap, champion automation and DevSecOps practices, and ensure the delivery of high-performing, secure, and reliable systems that meet stringent industry standards. As a key influencer, youll foster a culture of continuous improvement, mentor teams, and drive innovation in testing methodologies. This role offers opportunities for career growth, including exposure to cutting-edge technologies, leadership in enterprise-wide initiatives, and professional development through certifications and training.

Key Responsibilities

• Provides leadership to cross functional teams to test the functionality and quality through automated and manual testing for highly complex features. Leads cross functional teams as a quality champion and empowers their ability to create highly performant and secure systems.
• Contributes to the definition of the quality assurance roadmap, and the organization's engineering and technology strategy.
• Manages quality of the overall solution and artifacts developed for cross functional initiatives. Acts as key point of contact for all quality assurance (QA) aspects of releases, providing QA services and coordinating with all involved teams including development, QA, and other release management teams. Provides oversight of testing scope and develops testing strategy. Manages comprehensive test case development, test data repository management, test plan development. Creates and updates test summary artifacts. Develops, maintains, and executes automation of test scripts. Writes and executes automated checks, and identifies, analyzes, and reports bugs. Works with IT Product Leadership to understand acceptance criteria and support and gather feedback from user acceptance testing.
• Supports the alignment of Agile practices for testing scope and develop testing strategy. Supports, monitors and measures requirements, outputs, and metrics for testing that are aligned with anticipated lead and cycle times.
• Develops working relationships with peers across the engineering teams, collaborating to develop solutions. Leads cross functional teams to assess and track the quality of technical specifications and ensures that they are in line with stakeholder expectations and to review test cases for detail and accuracy.
• Assists in the planning process for software development efforts and ensure meeting quality and delivery standards in alignment with Enterprise QA Strategy.
• Leads the planning and implementation testing (e.g., regression, functional, data validation, system integration, load, or performance tests) for new and existing functionality. Identifies and orchestrates implementation of opportunities to reduce testing time and effort by automating repeatable tests. Defines and champions quality and testing best practices among development teams and Enterprise QA community. Supports DevSecOps transformation by enabling the organization to expand on Continuous Testing within the Software Development life cycle.
• Assesses and identifies technology needs and opportunities, making recommendations for system enhancements, upgrades, or replacements. Continuously seeks opportunities to optimize processes and workflows.
  
  

• Bachelors Degree in Information Technology, related field, or equivalent experience required
• 7+ years of relevant experience in quality assurance, with a proven track record of leading testing initiatives and driving quality in complex, cross-functional environments.
• Hands-on coding experience (e.g., test automation scripting) is required to support automation and DevSecOps practices.
• Experience with AI-Driven tools and methodologies to enhance testing efficiency and accuracy.(required)
• Background and experience in Oil & Gas industry preferred.
• Preferred certifications (not required):
• Microsoft Certified: Azure Fundamentals (AZ-900) to demonstrate familiarity with cloud-based testing environments.
• Certified Software Quality Analyst (CSQA) to showcase expertise in QA process leadership.
• ISTQB Certified Tester Foundation Level (CTFL) to validate core testing competencies.
• ISTQB Certified Tester in Agile Testing (CTFL-AT) to ensure proficiency in Agile testing methodologies.
  

• Agile Methodologies - Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project.
• Automated Testing The automation of repetitive but necessary tasks in a formalized testing process already in place or performing additional testing that would be difficult to do manually.
• Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale
• Debugging - The process of finding and resolving bugs within computer programs, software, or systems.
• DevSecOps - A set of practices that automates the integration of security at every phase of the software development lifecycle, from initial design through integration, testing, deployment, and software delivery, with an aim towards shortening the systems development life cycle as well as continuous delivery and a security first approach.
• General Programming Applies a computer language to communicate with computers using a set of instructions and to automate the execution of tasks.
• Log Monitoring Logging and monitoring are crucial aspects of software development that involve capturing and analyzing information about a software system's behavior, performance, and errors.
• Software Development Lifecycle (SDLC) A process used by the software industry to design, develop and test high quality software.
• Software Testing An investigation conducted to provide stakeholders with information about the quality of the software product or service under test.
• Version Control System Software tool that helps engineers and other collaborators manage changes to source code, documents, and other files over time
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Oil and Gas

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Summary:

Ensure quality eyewear is distributed to customers. Direct coordination within the Manufacturing and Distribution areas to address quality issues. Train and coach staff to support quality aspects of the manufacturing procedures.

Pay Class and Pay

Pay Class: Full Time

Pay: $21.00 - $22.18 per hour

Essential Responsibilities:

Responsible for adhering to all Company and American National Standards Institute (ANSI) eyewear quality standards.

Responsible for achieving area KPI goals.

Effectively communicate with Manufacturing (Digital Surface, Special Surface, Finishing, AR and Maintenance) and Distribution (DC and Floor Operations) leadership to address issues that are currently impacting customer quality and present solutions to assist in reducing repeat occurrences.

Proficient in all areas pertinent to quality, to include, but not limited to breakage data entry, process variable verification, shipping to customers, evaluating both uncut and finished eyewear to ensure all quality standards and customer expectations are adhered to.

Monitor and identify opportunities for quality improvement and provide solutions using structure problem solving techniques for immediate results to include working with vendors/suppliers to test new products designed to enhance quality and efficiency as needed.

Train and provide coaching to associates to ensure enforcement of quality standards listed in Company documents and National Standards Regulations, along with assisting in interviewing potential new section associates, and supporting Cross Training to develop team.

Receive and evaluate jobs that may be returned from customers to troubleshoot any quality issues and training opportunities.

Maintain measuring systems, verify calibrations, return defective systems for repair, order and maintain suitable consumable, manual measuring device and hand tool supply levels while maintaining a standardized setup at each workstation.

Drive continuous improvement in daily work activities, while providing the proactive leadership necessary to achieve and maintain a continuous improvement mindset for the team.

Practice and comply with all requirements of our Quality Management System (QMS), as well as regulations that promote a safe and healthy workplace environment, to include compliance and enforcement of PPE and 6S requirements at all times.

Education:

High School Diploma, GED, or equivalent work experience preferred

Experience & Background:

Three years of experience working in a fast-paced environment with a record of continuously increased responsibility

Knowledge and Proficiency with Microsoft Office products

Experience utilizing standards from the American National Standards Institute (ANSI)

Experience in working with structured procedures and processes

Language Skills:

Ability to read and comprehend complex English instructions, correspondence and/or memos as required, as well as the capacity to write similar correspondence, relaying opportunities or findings and conduct training

Skill to effectively present information in one-on-one and group settings is necessary.

Mathematical Skills:

Ability to perform the analytical mathematics demanded by the business functions. Aptitude to perform these operations using standard units of measurement, distance, weight, volume, and currency. Additional skills to measure and compute lens power and prism is required

Reasoning Ability

Ability to think logically in following procedures and instructions

General problem solving abilities

Exhibit sound and accurate judgment and demonstrate accuracy and thoroughness

Ability to apply analytical tools and common understanding to carry out detailed written and/or oral instructions and interpret diagrams and/or forms

Must possess capacity to deal with complex problems and situations involving multiple variables in standardized situations

Essential Responsibilities related to Physical Demands/Work Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 50 pounds. The noise level in this location is moderate (use of computers, printers and machines). Limit weight for lifting, pulling and pushing is no more than 50 pounds. When lifting loads heavier than 50 pounds, requirement is to use two or more people to lift the load. Ability to work varying schedules to include nights, weekends and holidays.

Activity

Amount of Time

None

Under 1/3

1/3 to 2/3

Over 2/3

Stand

X

Walk

X

Sit

X

X

Use hands to finger, handle, or feel

X

Reach with Hands and Arms

X

X

Climb or balance

X

Stoop, kneel, crouch, or crawl

X

Talk or hear

X

Essential Responsibilities related to Behavioral Characteristics:

Ability to provide peer feedback

Problem solving

Process and results oriented

Strong verbal and written communication skills

Ability to work in cross functional teams and with other business leaders.

Strong organizational skills

Ability to analyze and interpret data

Work under stress with interruptions and deadlines

Strong customer focus

Strong attention to detail

Ability to prioritize detailed tasks with minimal input to accomplish daily and long-term goals

Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis

Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc.

Ability to work in cross functional teams and with other business leaders

Works with a high sense of urgency and the ability to meet deadlines in a fast pace environment.

Visionworks is an Equal Opportunity Employer. With regard to all employment practices, we do not discriminate on the basis of race, color, age, sex, religion, national origin, ancestry, creed, sexual orientation, disability, veteran or current military status, or any other characteristic protected by applicable federal, state and local law. We strive to employ and promote only those applicants and employees who are best suited for open positions and who possess the necessary skills, education and qualifications for the job.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status.

This position is for a QA tester. More experienced candidates are encouraged to apply for the SDET position.

Futurex is seeking talented individuals with a passion for testing software for the role of Software Quality Assurance (QA) Tester. This position is on-site at Futurex’s Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas.

This on-site role offers an opportunity for candidates to expand their talents by participating directly in the testing of production software operating on Futurex’s enterprise-grade data encryption hardware. Individual visibility within the team is high, and opportunities for rapid advancement exist. All levels of Futurex QA testers work directly with products using manual testing procedures in a fast-paced, results-oriented environment on products with a rapid time to market.

Qualified candidates possess the ability to test programs and systems based on defined requirements, to prepare test specifications, to write new test cases, to interpret technical information relating to software behaviors, and to communicate effectively. The position involves testing and extending both existing and new applications, as well as documenting methods and procedures.

Responsibilities

• Test and troubleshoot software and firmware developed for Futurex’s line of applications and/or cryptographic devices and report conclusions in a clear and concise manner.
• Develop new tests that validate new features, verify issue resolution, perform stress tests, and identify security weak points
• Consult with team members to develop, understand, and update requirements for product features
• Write and maintain testing documentation on subjects including API functionality and software issue creation/resolution
• Maintain confidentiality of information being processed, stored, or accessed

Requirements

Requirements

• Bachelor’s degree or higher in any field. Computer Science (CS), Computer Information Systems (CIS), Electrical Engineering Technology (EET), or Electronics & Computer Technology (ECT) is preferred.
• Comfortable with Linux and Bash (SysV and systemd)
• Working knowledge of TCP/IP networking

Strongly Preferred Experience

• SQL experience and basic understanding of relational databases
• Familiarity with automated and manual software testing tools and frameworks
• Intermediate proficiency with Python (version 3 preferred)
• Experience with version control software such as Git or Subversion

Benefits

• A key role in production-level software projects working directly on cutting-edge encryption technology with a fast time to market
• Competitive compensation and opportunities for advancement
• Scenic corporate campus with amenities including a tennis court, jogging trail, and putting green
• Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals

• Health, dental, vision, life, and short/long-term disability insurance

• Paid vacation, holidays, and sick leave
• Competitive compensation and opportunities for advancement
• Retirement plan with employer contribution match
• Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals
• One of San Antonio’s “Best Places to Work” for nine consecutive years

Responsibilities

H-E-B Manufacturing's goal is to achieve superior self-manufactured products through high quality, low-cost foods. We are committed to the growth, development, and training of our Partners, while continually achieving superior levels of service.

As a Manufacturing (Mfg) QA Technician I, you will provide support to the Plant to ensure quality and safety requirements are met.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:
HEART FOR PEOPLE. willingness and the skills to train?
HEAD FOR BUSINESS. understanding of how to apply quality fundamentals and root cause analysis?
PASSION FOR RESULTS. drive to audit process controls to ensure product quality and food safety?

We are looking for:
- coursework in food science, QM, or other sciences

What is the work?
Quality Assurance:
- Fosters a positive working environment among diverse teams
- Interacts with all plant personnel to improve quality of products produced
- Provides quality assurance to support all Mfg initiatives
- Trains production team members on safe, quality food manufacturing
- Maintains laboratory in accordance with published 6S standards
- Participates on cross-functional teams within the facility to develop basic preventive and corrective action plans for improving quality of product produced
- Captures customer / supplier feedback; uses content for continuous improvement
- Performs root cause analyses; identifies cost of lost opportunity and the reduction of variation in processes
- Demonstrates understanding of traditional quality cost categories (i.e., prevention, appraisal, internal failure, and external failure)
- Participates in failure mode effects analyses (FMEAs)

Auditing / Testing:
- Audits, inspects, and tests products to ensure compliance with all quality standards and HACCP plans
- Audits process controls to ensure product quality and food safety standards are within control limits and Plant standards
- Tests finished product, work-in-process, and raw materials against specifications to determine quality status, including chemical, microbial, or physical testing
- Performs floor checks to ensure control on non-conforming products; communicates findings to appropriate personnel
- Participates in warehouse audits where applicable

What is your background?
- A related degree or comparable formal training, certification, or work experience
- 0 years of experience
- Experience or coursework in food science, quality management, or other sciences
- Completion of H-E-B certification as an ASQ Quality Improvement Associate (CQIA)

Do you have what it takes to be a fit as an H-E-B MFG QA Tech I?
- Working familiarity with standard laboratory equipment to perform laboratory tests and exams
- Working familiarity with basic statistics
- Understanding of the application of the evolution of quality, quality fundamentals, and root cause analysis
- Organization skills
- Math skills (+, -, *, /)
- Critical thinking skills
- Verbal / written communication and presentation skills
- PC skills, including MS Office
- Bi-lingual (English - Spanish) skills a plus
- Ability to learn / apply H-E-B quality and OSHA safety requirements, including behavior-based safety

Can you.
- Travel by car or plane with overnight stays
- Regularly lift up to 20 lbs
- Occasionally lift 20 lbs
- Work extended hours and rotating schedules
- Maneuver through the facility and perform functions of the job, with or without accommodation (standing, stooping, bending, etc.)
- Work in wet, cold, or hot, environments, depending on Plant location, where temperatures are as listed below:
-- Bakery and Tortilla: 80-100 degrees F
-- Floral: temperature-controlled environment that ranges from 32-42 degrees F
-- Ice Cream: (-)40 to 80 degrees F; certain areas in a wet environment
-- Meat: routinely 30-45 degrees F in a cold and wet environment; occasionally (-)20 or 85 degrees F in certain areas
-- Milk: routinely 60-80 degrees F in a wet environment; occasionally 38 degrees F in certain areas, 110 degrees in other areas
-- Snacks: temperature-controlled environment that ranges from 80-100 degrees F

01-2017