3,559 Quality Standards jobs in the United States

Our client is seeking a dedicated and meticulous Remote Quality Assurance Specialist to focus on cleaning and sanitation standards. This role is fully remote, allowing you to contribute your expertise from the comfort of your home office, anywhere in the US. You will be instrumental in developing, implementing, and auditing cleaning and sanitation protocols across various client sites, ensuring compliance with health, safety, and regulatory requirements. Your primary focus will be on establishing and maintaining best practices for hygiene and cleanliness in diverse environments.

Key responsibilities include creating comprehensive cleaning checklists, sanitation guidelines, and training materials for cleaning staff and site managers. You will conduct virtual audits and inspections of facilities, reviewing documentation, photographic evidence, and remote sensor data to assess adherence to established standards. This involves developing a robust framework for reporting on sanitation performance, identifying areas of non-compliance, and recommending corrective actions. You will collaborate with site management teams to implement improvements and provide ongoing support and consultation on best practices in cleaning and sanitation.

The role requires staying abreast of the latest industry trends, regulatory changes, and technological advancements in cleaning and sanitation. You will be responsible for developing and delivering remote training sessions for cleaning teams, ensuring they understand and can effectively implement the required protocols. This position also involves analyzing sanitation data to identify trends, common issues, and opportunities for proactive intervention. You will be a key point of contact for clients regarding sanitation concerns and will play a vital role in ensuring a high level of customer satisfaction related to hygiene standards. This position offers significant autonomy and the opportunity to shape the sanitation quality for multiple organizations.

Qualifications include a Bachelor's degree in a relevant field such as Environmental Health, Public Health, Hospitality Management, or a related science. Proven experience in quality assurance, auditing, or a related role with a specific focus on cleaning and sanitation protocols. Demonstrable understanding of health and safety regulations (e.g., OSHA, FDA guidelines where applicable). Exceptional analytical and problem-solving skills, with a keen eye for detail. Excellent written and verbal communication skills, with the ability to develop clear and concise training materials and reports. Proficiency in using virtual meeting platforms and digital tools for remote collaboration and auditing. Self-motivated with strong time management skills and the ability to work independently in a remote setting. Experience in developing SOPs and training programs is highly desirable.

Our client, a distinguished leader in the cleaning and sanitation services industry, is actively seeking a highly experienced Senior Quality Assurance Manager to oversee and elevate their hygiene standards. This is a fully remote position, offering a unique opportunity to implement and enforce best-in-class quality protocols across diverse operational environments. The Senior QA Manager will be instrumental in developing, implementing, and maintaining robust quality management systems, ensuring compliance with industry regulations and customer expectations. This role demands a meticulous approach, strong leadership capabilities, and a deep understanding of sanitation science, quality control, and auditing procedures. Working remotely, you will collaborate with operational teams, client stakeholders, and regulatory bodies to uphold the highest levels of cleanliness and safety.

Key responsibilities include:

• Developing and implementing comprehensive quality assurance programs and Standard Operating Procedures (SOPs) for cleaning and sanitation services.
• Conducting regular audits and inspections of operational sites to assess adherence to quality and hygiene standards.
• Investigating and resolving quality-related issues, including customer complaints and non-compliance incidents.
• Analyzing quality data and metrics to identify trends, areas for improvement, and implement corrective and preventive actions (CAPAs).
• Ensuring compliance with relevant industry regulations, certifications (e.g., ISO, GBAC), and client-specific requirements.
• Developing and delivering training programs for operational staff on quality, safety, and hygiene protocols.
• Collaborating with operational management to foster a culture of quality and continuous improvement.
• Staying up-to-date with the latest advancements in cleaning technologies, sanitation practices, and regulatory requirements.
• Preparing detailed reports on quality performance, audit findings, and improvement initiatives.
• Managing documentation related to quality assurance and compliance.

The ideal candidate will possess a Bachelor's degree in Environmental Health, Public Health, Biology, or a related scientific field, with a minimum of 6 years of progressive experience in quality assurance, preferably within the cleaning, sanitation, or facilities management industries. Proven expertise in developing and implementing quality management systems, conducting audits, and managing compliance is essential. Strong knowledge of microbiology, chemical safety, and infection control principles is highly desirable. Excellent analytical, problem-solving, and decision-making skills are required. Exceptional communication, leadership, and interpersonal skills are necessary, with the ability to effectively influence and collaborate with diverse teams in a remote setting. This fully remote role offers a challenging and rewarding opportunity to significantly impact the quality and reputation of a leading service provider.

Our client is looking for a dedicated and meticulous Remote Quality Assurance Specialist to focus on sanitation standards. This is a fully remote position, allowing you to contribute your expertise from anywhere in the US, with a focus on ensuring compliance and best practices for their diverse operational sites. You will be instrumental in developing, implementing, and monitoring stringent sanitation protocols across various business units, ensuring they meet and exceed industry regulations and company benchmarks. The role requires a proactive approach to identifying potential risks and opportunities for improvement in hygiene and cleanliness protocols.

Your responsibilities will include conducting virtual audits and inspections of facilities, analyzing inspection reports, and providing constructive feedback and action plans to site management teams. You will research and stay updated on the latest trends and regulatory changes in sanitation and public health. This role involves developing training materials and delivering remote training sessions to staff on proper sanitation procedures, hygiene practices, and the use of cleaning agents and equipment. Collaborating with cross-functional teams, including operations, supply chain, and product development, to integrate sanitation best practices into daily workflows and product lifecycles will be a key function.

The ideal candidate will possess a Bachelor's degree in Public Health, Environmental Science, Food Science, or a related field, or equivalent demonstrable experience. At least 3-5 years of experience in quality assurance, compliance, or auditing, with a specific focus on sanitation, hygiene, or public health is required. Proven experience in developing and implementing sanitation programs and training materials is essential. Strong analytical and problem-solving skills are necessary, along with excellent written and verbal communication abilities to effectively convey information to diverse audiences remotely. Proficiency in using digital tools for reporting, virtual collaboration, and data analysis is expected. A keen eye for detail and a commitment to maintaining high standards of cleanliness and safety are paramount for this remote opportunity.

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Leica Biosystems, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact.
Learn about the Danaher Business System ( which makes everything possible.
The Manager, Quality Assurance and Quality Control for Leica Biosystems Richmond is responsible for providing leadership and support of daily quality operations including QC finished goods and raw material inspection program, QA product release, nonconformance workflows, CDT&R, and calibration.
This position reports to the Director, Quality Assurance and Regulatory Compliance responsible for ensuring that the business, product, and processes meet all Quality and Regulatory standards and requirements. This position is part of the Quality Assurance and Regulatory Compliance department located in Richmond, Illinois and will be onsite.
In this role, you will have the opportunity to:
+ Hire, develop, engage, and retain highly capable QA and QC team members, ensuring that each associate is meeting performance requirements and that each critical position has an identified successor with a targeted and robust development plan.
+ Oversee inspection and product release activities as well as CDT&R, and develop key strategies to support future business success.
+ Coach the team on how to effectively manage and anticipate changing needs for resources and how to flex resource allocation in the face of changing circumstances, including notifying stakeholders and recommending countermeasures to ensure that cross-functional teams and projects are staffed with qualified and skilled QA and QC associates and business needs are met.
+ Manage relationships with relevant cross-functional leaders including participating in Daily Management meetings and effectively communicating issues, risks, and needs to the Leadership team.
+ Plan, prioritize, and coordinate workflow and cross-site/function interactions to ensure on time delivery of product and projects and compliance with quality systems and standards, using advanced knowledge of Danaher Business System (DBS) tools.
+ Ensure site audit readiness at all times through monitoring and learning from past audits, training and preparation of staff and mitigation of risks.
+ Support team in formulating and testing effective data-based strategy for winning against the competition or exceeding expectations as a team.
The essential requirements of the job include:
+ Bachelor's degree or equivalent advanced degree in engineering, science, medical, or technical field and 5+ years' experience with increasing responsibility in medical device/IVD
+ Experience working within a medical device quality system in compliance with US FDA, ISO 13485 and EU MDR/IVDR regulations
+ Proven experience in developing and implementing mining tools to monitor product complaint trends including defined control and/or action limits to detect emerging field issues
+ Track record of collaborating with technical groups to identify product improvement opportunities
Travel, Motor Vehicle Record & Physical/Environment Requirements:
+ Travel requirements <5% of the time, domestic and international
+ Overnight travel may be required
+ Be able to occasionally lift and/or move up to 40 pounds.
+ Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
+ This position will occasionally require travel by car and flying in and out of airports with possible long wait times
It would be a plus if you also possess previous experience in:
+ Knowledge of lean tools such as 5S, Standard Work, KANBAN, Policy Deployment, Value Stream Management, Visual Management, SAP etc.
+ Demonstrated knowledge of Quality Management Systems, continuous improvement methodologies, and understanding of manufacturing processes with high mix low volume and high mix high volume environment.
+ Demonstrated ability to lead, develop, communicate, and implement a strategy to ensure compliance to company, regulatory and industry requirements.
+ Experience and/or knowledge of NCRs
The annual salary range for this role is $120,000 - $140,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
#LI-GC1
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here ( .
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: or .

**Quality Control / Quality Assurance (QC/QA) Inspector - Modular Construction**
**Location: Springfield, MO**
**Job Type: Full-Time**
**Schedule: 7:00am to 4:00pm - Monday thru Friday**
**Remote: On-site**
**Salary: $44,000.00 to $5,000.00 based on experience and certifications**
**Benefits: Medical, Dental, Life Insurance, 401K and PTO**
**Relocation: Not available**
**Required: You must have previous Quality Control/Quality Assurance experience in manufacturing, construction, or municipal inspection to be considered for this position.**
**The Role:**
We are seeking a detail-oriented and proactive QC/QA Inspector to join our growing team in a dynamic modular construction manufacturing environment. This role focuses on ensuring the quality, compliance, and performance of modular panel enclosures used in the commercial construction of restaurants, coffee shops, and convenience stores.
As a QC/QA Inspector, you will be responsible for conducting inspections, verifying material conformance, performing system tests, testing documentation, and ensuring compliance with both project specifications and applicable state modular building codes.
We are a company guided by our core values: _Creative, Honorable, Respectful, Innovative, Synergistic, and Total Ownership (C.H.R.I.S.T)._
**Key Responsibilities:**
**Quality Control Execution -**
+ Implement and maintain the Quality Assurance / Quality Control (QA/QC) plan for modular manufacturing projects.
+ Conduct regular inspections of materials, fabricated components, and assembled modules.
+ Ensure all processes comply with project-specific quality standards and company protocols.
**Testing and Inspections -**
+ Perform structural, electrical, mechanical, and plumbing system tests to validate compliance and performance.
+ Conduct inspections both in-factory and on-site prior to shipping or final assembly.
+ Identify and document any non-conformances or deviations from specifications.
**Documentation and Compliance -**
+ Maintain detailed records of all inspections, test results, corrective actions, and compliance checks.
+ Prepare quality reports and inspection logs for internal use and for external regulatory review.
+ Ensure traceability and accountability for all quality-related records.
**Defect (Construction) Resolution -**
+ Conduct root cause analysis when defects or non-compliant items are discovered.
+ Collaborate with engineering and production teams to implement corrective and preventive actions.
**Regulatory Compliance -**
+ Ensure all modular units comply with state-specific modular construction regulations, including the International Building Code (IBC) and any state-adopted amendments.
+ Verify that manufactured modules meet the certification standards for each target installation state, including anchoring and foundation requirements.
+ Assist in ensuring units meet conditions for receiving modular compliance seals and final occupancy certificates.
**Cross-Functional Collaboration -**
+ Work closely with design, production, installation, and project management teams to ensure quality is maintained throughout the lifecycle of each project.
+ Support communication between internal teams and third-party inspectors, state regulatory agencies, and clients.
**Qualifications:**
**Required -**
+ 3+ years of experience in a QC/QA role, ideally within construction, manufacturing, or modular building sectors.
+ Knowledge of building codes and standards (e.g., IBC, NEC, IPC, state modular codes).
+ Experience performing inspections and quality tests in a manufacturing or construction environment.
+ Strong attention to detail and the ability to interpret technical drawings, plans, and specifications.
+ Proficiency in quality documentation, checklists, and reporting systems.
+ Ability to read and understand regulatory requirements across different U.S. states.
**Additional Preferred Skills -**
+ Familiarity with state-specific modular construction certification programs.
+ Experience with commercial construction projects (restaurants, retail, food service).
+ Certification in quality control (e.g., ASQ Certified Quality Inspector, ICC Certifications) is a plus.
**Why Join Us?**
+ Be part of a fast-growing company revolutionizing commercial construction through modular innovation.
+ Work in a controlled factory environment that prioritizes precision and quality.
+ Contribute to high-impact projects with nationally recognized brands.
+ Grow your career in an environment that values quality, safety, and continuous improvement.
**Work Environment -**
+ Factory-based with occasional travel to project installation sites.
+ Fast-paced manufacturing setting with an emphasis on safety and workflow efficiency.
+ Occasional lifting, bending, and exposure to standard construction materials and tools.
**Pay Details:** 44,000.00 to 65,000.00 per year
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

GCI's Quality Assurance/Quality Control Engineer II will ensure services delivered to customers meet quality control, network, and telecommunication industry standards. Collaborates with project management, project engineering, Service Management Center (SMC), and project teams to provide quality service and customer support within the company and/or between business departments that follow telecommunication industry standards using engineering principles.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
+ Verifies services delivered to internal & external GCI Technology Services customers meet quality control and network standards for GCI products (i.e., Dedicated Internet Access, AdvantageIP, Enterprise SIP, Managed Voice, Managed Wi-Fi, Managed Firewall, etc.), validates those services delivered are monitored and documentation is up to date and accurate.
+ Coordinates with project management, engineering team, and Service Management Center on a regular basis. Supports and manages escalation events. Develops and updates documentation and support materials, mentors' junior engineers and technicians.
+ Creates and/or revises network drawings.
+ Monthly and quarterly metrics and reporting.
+ Performs audits of services delivered to customers including all documentation and or drawings.
+ Creates and/or updates Quality Assurance/Quality Control Standards.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ Ability to work independently, under time constraints, and in an environment with changing priorities and goals; ability to prioritize multiple projects.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ Ability to work independently and within a team environment, professionally.
+ Ability to work in a team environment on maintenance bridges with minimal supervision.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Able to communicate technical information effectively verbally to customers, contractors, utility workers, fellow employees, and the public in an effective manner with their level of understanding.
+ Ability to facilitate communication across a multi-location department while maintaining a focus on details.
+ High level of interpersonal skills; well-developed written and oral communication skills including active listening skills.
+ COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics. Interprets and accurately applies applicable codes, regulations, policies, procedures, guidelines, etc.
+ CUSTOMER FOCUS - Develops positive rapport with customers. Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ Ability to promote teamwork and encourage a professional, courteous work ethic.
+ Dedicated to continually improving personal skills, and the group's ability to serve the customer.
+ Demonstrated internal and external customer service skills.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. Organize assignments, equipment, and routing to maximize productivity.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ Ability to work in stressful situations and maintain focus on proper troubleshooting and maintenance procedures.
+ Ability to work independently, under time constraints, and in an environment with changing priorities and goals; ability to prioritize multiple projects.
+ Experience working with project deadlines.
+ Ability to provide training to team members on technology.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
Technical Competencies:
+ Experienced with quality controls, processes, and network engineering standards.
+ Knowledge of Technology Services customer services, network equipment, and configuration
+ Knowledge of standard network engineering concepts.
+ Knowledge of firewalls, routers, switches, voice and/or video hardware, network applications and related technologies.
+ Experienced with Web based design applications.
+ Follows instructions and engineering specifications; creates document updates following engineering change procedures regarding a diverse voice and data telecommunications network.
+ Experienced in Layer-2 and Layer-3 data network systems.
+ Demonstrated knowledge of IP address nomenclature, protocols, and routing
+ Ability to create and edit network drawings.
+ Ability to interpret complex customer network drawings and technical documentation and disseminate to team members.
+ Proficient with drawings, blueprints, schematics, and related technical renderings.
+ Proficient use of Microsoft applications including Visio, Word, Excel, and Access.
+ Experienced with Web based design applications.
+ Follows instructions and engineering specifications; creates document updates following engineering change procedures regarding a diverse voice and data telecommunications network.
Additional Job Requirements:
Mid-level position for engineering professionals. Must have a comprehensive understanding of telecommunications operations and functions and be familiar with Engineering functions, aspects, applicable codes, and standards. Receives work assignments of a higher level but also receives general guidance, periodic review, and direction from the supervisor. Participates in larger projects and can be counted on to complete specific assigned engineering tasks on time and within budgeted costs. Capable of providing technical direction to junior engineers and technicians. Demonstrated time management skills to manage multiple complex projects smoothly and professionally on time and on budget.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in Computer Science or related engineering discipline. *
+ Minimum of four (4) years of progressive experience in quality assurance and quality control, information technology field within a network environment, complex project management, network design and engineering experience in the field. *
Preferred:
+ Graduate Degree in Engineering.
+ Telecommunications experience.
+ Associate level: CCENT, CCT, CCNA, CCDA, JNCIA
+ Professional level: CCDE, CCIE, JNCIE-SP /advanced level, PE
+ Other telecom industry or job specific certifications.
+ Additional Examples/types of certifications:
+ HDI
+ Microsoft
+ ITIL
+ CompTIA
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ Work is primarily sedentary, requiring daily routine computer usage.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

GCI's Quality Assurance/Quality Control Engineer I will ensure services delivered to customers meet quality control, network, and telecommunication industry standards. Collaborates with project management, project engineering, Service Management Center (SMC), and project teams to provide quality service and customer support within the company and/or between business departments that follow telecommunication industry standards using engineering principles.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
+ Verifies services delivered to internal & external GCI Technology Services customers meet quality control and network standards for GCI products (i.e., Dedicated Internet Access, AdvantageIP, Enterprise SIP, Managed Voice, Managed Wi-Fi, Managed Firewall, etc.), validates those services delivered are monitored and documentation is up to date and accurate.
+ Coordinates with project management, engineering team, and Service Management Center on a regular basis. Supports and manages escalation events. Develops and updates documentation and support materials, mentors' junior engineers and technicians.
+ Creates and/or revises network drawings.
+ Monthly and quarterly metrics and reporting.
+ Performs audits of services delivered to customers including all documentation and or drawings.
+ Creates and/or updates Quality Assurance/Quality Control Standards.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ Ability to work independently, under time constraints, and in an environment with changing priorities and goals; ability to prioritize multiple projects.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ Ability to work independently and within a team environment, professionally.
+ Ability to work in a team environment on maintenance bridges with minimal supervision.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Able to communicate technical information effectively verbally to customers, contractors, utility workers, fellow employees, and the public in an effective manner with their level of understanding.
+ Ability to facilitate communication across a multi-location department while maintaining a focus on details.
+ High level of interpersonal skills; well-developed written and oral communication skills including active listening skills.
+ COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics. Interprets and accurately applies applicable codes, regulations, policies, procedures, guidelines, etc.
+ CUSTOMER FOCUS - Develops positive rapport with customers. Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ Ability to promote teamwork and encourage a professional, courteous work ethic.
+ Dedicated to continually improving personal skills, and the group's ability to serve the customer.
+ Demonstrated internal and external customer service skills.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. Organize assignments, equipment, and routing to maximize productivity.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ Ability to work in stressful situations and maintain focus on proper troubleshooting and maintenance procedures.
+ Ability to work independently, under time constraints, and in an environment with changing priorities and goals; ability to prioritize multiple projects.
+ Experience working with project deadlines.
+ Ability to provide training to team members on technology.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
Technical Competencies:
+ Experienced with quality controls, processes, and network engineering standards.
+ Knowledge of Technology Services customer services, network equipment, and configuration
+ Knowledge of standard network engineering concepts.
+ Knowledge of firewalls, routers, switches, voice and/or video hardware, network applications and related technologies.
+ Experienced with Web based design applications.
+ Follows instructions and engineering specifications; creates document updates following engineering change procedures regarding a diverse voice and data telecommunications network.
+ Experienced in Layer-2 and Layer-3 data network systems.
+ Demonstrated knowledge of IP address nomenclature, protocols, and routing
+ Ability to create and edit network drawings.
+ Ability to interpret complex customer network drawings and technical documentation and disseminate to team members.
+ Proficient with drawings, blueprints, schematics, and related technical renderings.
+ Proficient use of Microsoft applications including Visio, Word, Excel, and Access.
+ Experienced with Web based design applications.
+ Follows instructions and engineering specifications; creates document updates following engineering change procedures regarding a diverse voice and data telecommunications network.
Additional Job Requirements:
This is an entry level position within the Engineer discipline. Must be competent at performing basic engineering calculations, design, and implementation for further review by senior staff. Requires close supervision and work is reviewed throughout process/project; supports senior staff and completes tasks on time and within budgeted costs.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in Computer Science or related engineering discipline. *
+ Minimum of one (1) year of relevant experience in the field. *
Preferred:
+ Graduate Degree in Engineering.
+ Telecommunications experience.
+ Other telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ Work is primarily sedentary, requiring daily routine computer usage.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.