63,069 Retail Managers jobs in the United States
Customer Acquisition Manager, Retail & Success Managers
Posted 3 days ago
Job Viewed
Job Description
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
_The application window will be open until at least_ **_July 18, 2025_** _. This opportunity will remain online based on business needs which may be before or after the specified date._
**Role Description**
As a Customer Acquisition Manager (CAM) for our Success Managers (SM) and Retail Sales team, you will help develop and manage the day-to-day execution of the market-level strategy for your teams. You will be charged with leading these teams towards achieving their sales goals across three distinct markets. You will report into the Head of Sales for the area and also work cross-functionally with local teams to support customer satisfaction efforts and ensure field escalations are resolved in a timely manner.
**In this role, you'll:**
+ Manage the hiring, onboarding, and day-to-day operations of our Success Managers (SM), and Retail Teams, including daily/weekly meetings, training, sales plan development, reporting, and in the field coaching.
+ Ensure your SM, and Retail teams hit their activity targets for each month and drive deal conversion.
+ Oversee Multi-Dwelling Unit (MDU) property penetration rates and trends for each market, developing and modifying go to market strategies as needed.
+ Manage the NPLB (no property left behind) process.
+ Partner with national Channel Managers to oversee daily operations.
+ Coordinate with the local tech ops team to effectively handle and resolve field escalations for all assigned channels within service-level agreement targets
+ Collect local market intelligence and generate sales reports to distribute critical field sales data to the local head of sales and other relevant local and regional leadership.
**At a minimum we'd like you to have:**
+ Bachelor's degree or equivalent practical experience.
+ 3 years of experience in sales management or operations.
+ Experience using spreadsheets to build out data and resolve problems that would impact sales representatives.
+ Experience working with a Customer Relationship Management tool (e.g., Salesforce, Hubspot, etc) to manage and organization communication.
+ Experience using concise and organized written and verbal communication to persuade and update internal and external stakeholders regularly.
**It's preferred if you have:**
+ Direct experience building, managing, and retaining Sales teams in the telecom Industry.
+ Experience managing a variety of extended workforce teams to achieve business goals.
+ Experience managing daily operations, projects, and tasks to completion with limited supervision.
+ Experience using verbal and written communication to influence stakeholders, including executive leadership, peers, managers, and direct reports.
+ Experience converting existing properties to bulk deals.
+ Experience managing the property funnel from access agreement to install ready.
The US base salary range for this full-time position is between $126,000 - $139,000 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. ( For more information please refer to our Equal Employment Opportunity Policy ( and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF) ( .
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form ( . Our candidate accommodations team will then connect with you to confidentially discuss your options.
Retail Operations Manager

Posted today
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Retail Operations Manager

Posted today
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Retail Operations Manager

Posted today
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Retail Operations Manager

Posted today
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Retail Operations Manager

Posted today
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Retail Operations Manager

Posted today
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
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Retail Operations Manager

Posted today
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Retail Operations Manager

Posted today
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Retail Operations Manager

Posted today
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Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at