Associate Retail Operations Specialist

46204 Indianapolis, Indiana $38000 Annually WhatJobs

Posted 15 days ago

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full-time
Our client is seeking a motivated and detail-oriented Associate Retail Operations Specialist to join their team in Indianapolis, Indiana, US . This role is crucial for ensuring the smooth and efficient daily operations of our retail stores, supporting various initiatives from inventory management to store performance analysis. The Associate Retail Operations Specialist will work closely with store managers and regional teams to implement operational policies, optimize processes, and enhance the overall customer experience.

This position offers an excellent opportunity for someone looking to grow their career in retail operations, providing exposure to various facets of the business. You will be instrumental in identifying areas for improvement, implementing solutions, and contributing to the strategic goals of the retail division. Our client is committed to fostering a supportive and dynamic work environment where innovation and teamwork are highly valued. If you are a proactive problem-solver with a passion for retail excellence, we encourage you to apply.

Key Responsibilities:
  • Assist in the development and implementation of operational policies and procedures across retail locations.
  • Monitor key performance indicators (KPIs) related to store operations, inventory accuracy, and sales efficiency.
  • Conduct regular audits of store processes to ensure compliance with company standards and regulatory requirements.
  • Support store teams with training on new operational tools, systems, and procedures.
  • Analyze operational data to identify trends, inefficiencies, and opportunities for process improvement.
  • Collaborate with merchandising and supply chain teams to optimize inventory levels and product flow.
  • Help manage store opening and closing procedures, ensuring all operational checklists are completed.
  • Provide support for technology implementation and troubleshooting within retail environments.
  • Gather feedback from store personnel to inform operational improvements and address pain points.
  • Prepare reports and presentations on operational performance for management review.
  • Participate in cross-functional projects aimed at enhancing retail productivity and profitability.
  • Ensure a consistent and high-quality customer experience through optimized store operations.

Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field.
  • 1-3 years of experience in retail operations, store management, or a similar analytical role.
  • Strong analytical skills with the ability to interpret data and make data-driven recommendations.
  • Proficiency in Microsoft Excel and other data analysis tools.
  • Excellent communication and interpersonal skills, capable of interacting effectively with various stakeholders.
  • Demonstrated problem-solving abilities and a proactive approach to operational challenges.
  • Ability to work independently and as part of a team in a fast-paced retail environment.
  • Familiarity with retail POS systems and inventory management software.
  • High level of attention to detail and organizational skills.
  • Willingness to travel occasionally to retail locations as needed.
  • A strong desire to learn and contribute to a growing retail business.

Our client offers a competitive salary, comprehensive benefits package, and significant opportunities for career advancement within a thriving retail organization.
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Customer Service Advisor

46262 Indianapolis, Indiana Valvoline Instant Oil Change

Posted 1 day ago

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What Youll Do:

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting

impressions and build loyal customers by using product knowledge and services to present oil change options and

additional services. No matter your experience, our training program will prepare you to communicate successfully

with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you

become an expert on our products, services, and company knowledge.

At VIOC, "It all starts with our people." Creating a diverse and welcoming workplace with team members from varied

backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with

disabilities are strongly encouraged to apply.

The perks and benefits well provide you*:

  • Competitive weekly pay - $17.25 per hour
  • Paid on-the-job training - No previous automotive experience is required
  • Flexible work schedule: No late evenings or holidays
  • Paid time off (PTO), and holiday pay
  • Company provided uniforms and tools
  • Tuition and certification assistance and access to a FREE online university
  • Medical and prescription drug coverage - with Health Savings Account contributions
  • Dental, vision, and 401(k) retirement savings plans - 100% match up to 5%
  • We promote from within - a commitment we are passionate about
  • Back-up Child and Elder Care
  • 50% discount on Valvoline Instant Oil Change (VIOC) automotive services

*Terms and conditions apply, and benefits may differ depending on location.

What youll need to succeed:

  • Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations
  • Effective interpersonal and oral communication skills
  • Interacting with people face-to-face
  • Eagerness to learn and grow
  • Occasionally lift up to 50 pounds
  • Willing to be top-side technician cross-trained
  • Have full mobility and can work with your hands above your head
  • Can stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • English fluency in reading, writing, and speaking

How youll advance in your career:

At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and

to hear from some of our Vamily members. With an award-winning training program, commitment to safety, and fair

and honest values, were here to help you reach every milestone.

*Terms and conditions apply, and benefits may differ depending on location

Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for

employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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Retail Customer Service

46016 Anderson, Indiana EZCORP

Posted 1 day ago

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Address: 2547 Nichol Ave. Anderson, Indiana 46011

Brand: EZPawn

Pay range is based on experience from $12.00/hr to $4.00/hr

We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Hiring immediately for Retail Sales Associates / Retail Customer Service!

Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.

Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

  • Start your career as a Trainee in our 5-week paid training program and earn a .50 raise and promotion to Pawnbroker upon completion of the program
  • Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional 1/hour
  • Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
  • Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store
In addition to a great career, here are some of the other things we offer our Team Members:
  • Free Health Insurance *
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount
Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Customer Service duties include, but are not limited to:
  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties
Requirements for the Customer Service Representative (Pawnbroker) role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus


*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.
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Customer Service Agent

46262 Indianapolis, Indiana Prospect Airport Services Inc

Posted today

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Prospect Airport Services (Airport / Guest Service / Entry Level) Working in the airport at the front/ticketing counter; gate area or baggage service office; assist customers with checking-in; ticketing; tagging/handling baggage; boarding; deplaning and dispatching flights on-time. Applicants must be able to work flexible hours including overtime.more >>

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