Retail Operations Manager

30303 Atlanta, Georgia $85000 Annually WhatJobs

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Job Description

full-time
Our client is seeking an experienced and dynamic Retail Operations Manager to oversee and optimize the performance of multiple retail locations in and around Atlanta, Georgia, US . This is a critical role focused on driving sales, enhancing customer experience, and ensuring efficient operational execution across the store portfolio. The ideal candidate will have a proven track record in retail management, with strong leadership skills and a deep understanding of retail best practices. You will be responsible for setting operational standards, managing budgets, controlling inventory, and implementing strategies to achieve sales targets. This position requires a hands-on approach, regular travel to stores, and close collaboration with store managers, regional directors, and merchandising teams. Key responsibilities include:
  • Developing and implementing operational strategies to improve store performance, efficiency, and profitability.
  • Overseeing daily store operations, including inventory management, visual merchandising, staffing, and customer service.
  • Setting sales targets and monitoring performance against key metrics, providing actionable insights and guidance.
  • Managing store budgets, controlling expenses, and identifying cost-saving opportunities.
  • Recruiting, training, and developing store teams to ensure high levels of performance and engagement.
  • Ensuring compliance with all company policies, procedures, and health and safety regulations.
  • Conducting regular store visits and audits to assess operational standards and identify areas for improvement.
  • Collaborating with marketing and merchandising teams to execute promotional campaigns and product launches effectively.
  • Resolving customer issues and complaints promptly and professionally to maintain high customer satisfaction.
  • Analyzing sales data and market trends to inform strategic decision-making.
The successful applicant will possess a Bachelor's degree in Business Administration, Marketing, or a related field, coupled with at least 7 years of progressive experience in retail management. Demonstrated success in managing multiple locations and driving significant sales growth is essential. Excellent leadership, communication, and problem-solving skills are required. A passion for retail and a customer-centric mindset are paramount. This role requires a strong understanding of retail P&L, inventory control systems, and operational KPIs. If you are a results-oriented leader passionate about retail excellence, we encourage you to apply and contribute to our client's continued success in the vibrant Atlanta retail market.
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Retail Operations Manager

30303 Atlanta, Georgia $85000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is seeking a highly motivated and results-oriented Retail Operations Manager to oversee and optimize the performance of multiple retail locations. This role is pivotal in driving sales, enhancing customer experience, and ensuring operational efficiency across the region. You will be responsible for managing store teams, developing operational strategies, implementing merchandising standards, and controlling inventory levels to achieve business objectives. The ideal candidate will possess a strong understanding of retail operations, excellent leadership skills, and a passion for delivering exceptional customer service. You will work closely with store managers, district managers, and corporate teams to ensure consistent brand execution and achievement of financial goals.

Key Responsibilities:
  • Develop and execute operational plans to drive sales, profitability, and customer satisfaction.
  • Manage and mentor store managers and their teams, fostering a positive and high-performing work environment.
  • Ensure adherence to all company policies, procedures, and operational standards.
  • Oversee inventory management, including ordering, receiving, and stock control, to minimize loss and maximize product availability.
  • Implement visual merchandising guidelines and ensure attractive store presentation.
  • Monitor key performance indicators (KPIs) and analyze sales data to identify trends and opportunities for improvement.
  • Manage store budgets and control operational expenses.
  • Ensure a safe and secure working environment for employees and customers.
  • Develop and implement training programs for store staff to enhance product knowledge and customer service skills.
  • Conduct regular store visits to assess performance, provide feedback, and ensure operational excellence.
  • Collaborate with marketing and merchandising teams to support promotional activities.
  • Resolve customer issues and complaints to ensure a high level of satisfaction.
  • Drive operational improvements and efficiencies across all assigned locations.
  • Recruit, train, and retain high-quality store staff.
  • Ensure compliance with all relevant labor laws and regulations.

Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field; relevant experience may substitute.
  • Minimum of 5 years of progressive experience in retail management, with a proven track record of success in multi-unit operations.
  • Strong leadership, team-building, and coaching skills.
  • Excellent understanding of retail operations, merchandising, and inventory management.
  • Proficiency in retail management software and POS systems.
  • Strong analytical and problem-solving skills with the ability to interpret sales data and financial reports.
  • Exceptional customer service orientation and commitment to exceeding customer expectations.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to travel as needed to oversee store operations.
  • Proven ability to drive sales and profitability.
  • Experience in developing and implementing operational strategies.
  • Knowledge of loss prevention techniques.
  • Adaptability and ability to thrive in a fast-paced retail environment.
This is a fantastic opportunity to lead and grow within a thriving retail organization, situated in the bustling city of Atlanta, Georgia, US .
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Retail Operations Manager

30301 Atlanta, Georgia $85000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is looking for a dynamic and experienced Retail Operations Manager to oversee store operations and drive performance in **Atlanta, Georgia, US**. This critical role involves managing daily store activities, leading a team of associates, ensuring exceptional customer service, and achieving sales targets. You will be instrumental in creating a positive shopping experience and fostering a high-performing retail environment.

Responsibilities:
  • Manage all aspects of day-to-day store operations, including staffing, scheduling, inventory management, and visual merchandising.
  • Lead, train, motivate, and develop a team of retail associates to achieve individual and store goals.
  • Ensure the highest standards of customer service are consistently met, resolving customer inquiries and issues effectively.
  • Achieve and exceed sales targets and key performance indicators (KPIs) through strategic planning and execution.
  • Oversee inventory control, including ordering, receiving, stocking, and minimizing shrinkage.
  • Implement and maintain store policies and procedures to ensure operational efficiency and compliance.
  • Create and manage store budgets, controlling expenses and optimizing profitability.
  • Conduct regular performance reviews for store associates and provide constructive feedback.
  • Ensure the store environment is clean, organized, and visually appealing.
  • Collaborate with the marketing team to execute in-store promotions and events.
  • Analyze sales data and customer feedback to identify opportunities for improvement.
  • Foster a positive and collaborative work environment that promotes teamwork and employee engagement.
Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.
  • Minimum of 5 years of experience in retail management, with a proven track record of success in driving sales and managing operations.
  • Demonstrated experience in leading and developing retail teams.
  • Strong understanding of retail sales principles, merchandising, and inventory management.
  • Excellent customer service skills with a passion for delivering positive customer experiences.
  • Proficiency in retail management software and point-of-sale (POS) systems.
  • Strong financial acumen and experience managing store budgets.
  • Excellent communication, leadership, and problem-solving abilities.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • A results-oriented mindset with a strong ability to motivate others.
This is an exciting opportunity for a seasoned retail leader to make a significant impact on our client's success. If you are passionate about retail, possess strong leadership skills, and thrive in a fast-paced environment, we encourage you to apply.
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Retail Operations Manager

30303 Atlanta, Georgia $70000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is seeking a dynamic and experienced Retail Operations Manager to oversee their store operations in Atlanta, Georgia, US . This role is vital to ensuring exceptional customer experiences, efficient store performance, and maximizing profitability. You will be responsible for managing day-to-day store activities, leading and motivating a team of retail associates, and implementing operational strategies that align with company goals. The ideal candidate possesses strong leadership qualities, a deep understanding of retail best practices, and a passion for delivering outstanding customer service. Responsibilities include managing staff schedules, training and developing employees, overseeing inventory management, ensuring visual merchandising standards are met, driving sales performance, controlling operational costs, and enforcing company policies and procedures. You will also be responsible for analyzing sales data, identifying trends, and developing action plans to achieve store targets. This on-site position requires your active presence in the Atlanta store to effectively manage operations and engage with your team and customers. We are looking for a results-oriented leader committed to excellence in all aspects of retail management. This is an excellent opportunity to contribute to the success of a growing retail brand and develop your career within the industry.

Key Responsibilities:
  • Manage daily operations of assigned retail store(s).
  • Lead, train, and develop store staff.
  • Drive sales performance and achieve revenue targets.
  • Oversee inventory management and loss prevention.
  • Ensure adherence to merchandising and brand standards.
  • Monitor operational costs and improve efficiency.
  • Deliver exceptional customer service and resolve client issues.
Qualifications:
  • High school diploma or equivalent; Bachelor's degree in Business or a related field preferred.
  • 3+ years of experience in retail management.
  • Proven ability to lead and motivate a team.
  • Strong understanding of retail sales, operations, and customer service.
  • Excellent communication and interpersonal skills.
  • Proficiency in retail POS systems and inventory management software.
Apply Now

Retail Operations Director

30301 Atlanta, Georgia $150000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client, a prominent force in the retail sector, is seeking a highly strategic and results-oriented Retail Operations Director to lead their operations across numerous locations in Atlanta, Georgia, US . This executive-level position is responsible for ensuring the smooth and efficient functioning of all retail stores, driving sales performance, optimizing customer experience, and managing operational budgets. The ideal candidate possesses a deep understanding of retail dynamics, supply chain, inventory management, and team leadership.

Responsibilities:
  • Develop and implement strategic operational plans to achieve company sales and profitability goals across all retail outlets.
  • Oversee the day-to-day operations of all retail stores, ensuring high standards of customer service, visual merchandising, and brand representation.
  • Manage and optimize inventory levels, loss prevention strategies, and supply chain logistics to ensure product availability and minimize waste.
  • Lead, mentor, and develop a team of regional managers and store leaders, fostering a high-performance culture.
  • Collaborate with merchandising, marketing, and finance departments to align store operations with overall business objectives.
  • Develop and manage operational budgets, identifying opportunities for cost savings and efficiency improvements.
  • Ensure compliance with all company policies, procedures, and relevant legal and safety regulations.
  • Analyze sales data, operational metrics, and customer feedback to identify trends and implement corrective actions.
  • Drive initiatives to enhance the in-store customer experience and build customer loyalty.
  • Oversee the implementation of new store technologies and operational systems.
  • Develop and execute training programs for store staff to ensure consistent service delivery and product knowledge.
  • Represent the company in relevant industry forums and maintain strong relationships with key stakeholders.
Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field; MBA preferred.
  • 10+ years of progressive experience in retail management, with at least 5 years in a senior operational leadership role (e.g., Director, VP).
  • Proven track record of successfully managing multi-unit retail operations and driving significant sales growth.
  • In-depth knowledge of retail best practices, inventory management, supply chain, and loss prevention.
  • Exceptional leadership, team-building, and communication skills.
  • Strong analytical and financial acumen, with experience in budget management and P&L responsibility.
  • Proficiency in retail management software and point-of-sale (POS) systems.
  • Ability to travel extensively within the assigned region.
  • Demonstrated ability to implement change and drive operational excellence.
  • Passion for customer service and delivering outstanding retail experiences.
This is a premier opportunity to lead retail operations for a respected brand, offering a highly competitive executive compensation package, comprehensive benefits, and the chance to shape the future of retail excellence.
Apply Now

Retail Operations Coordinator

Atlanta, Georgia Brilliant Earth

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Job Description

Job Description

Retail Operations Coordinator – Atlanta, GA

Our Retail Operations Coordinator is dedicated to providing an exceptional experience for every Brilliant Earth customer while aiding fulfillment and operational needs. The goal of the Brilliant Earth team is to create personalized experiences and build lasting relationships while sharing in the happiest moments of our customers' lives. The team operates in a fast-paced environment and is the engine which drives our company.  As a team member, you will be supporting daily operations at our Atlanta location. In addition, you will serve as the face of the company while greeting customers and ensuring the best possible experience when visiting our showrooms. Curious about a day in the life of a Showroom Coordinator at Brilliant Earth? Learn more on our blog here and check out a day in the life here!

The ideal candidate will be able to work a full-time schedule of Tuesday - Saturday. This role is in-person at our Atlanta, GA showroom, located in Midtown.

What you’ll do:

  • Create memorable and personalized experiences for Brilliant Earth customers by providing exceptional service and creating a welcoming environment during their visits to our showroom.
  • Greet and welcome guests with enthusiasm, warmth and professionalism. 
  • Send and receive product from our NJ headquarters and external vendors while reconciling inventory within our computer system.
  • Facilitate order fulfillment, including preparing and packaging customer materials, managing inventory, and maintaining an organized packaging area.
  • Manage the security of goods and provide expertise on operational policy and procedure.
  • Maintain a luxury environment in the showroom and uphold visual merchandising and retail operations standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular cross-functional reviews / checkpoints. Manage and organize appointments for pick-ups, resizing, and repairs.
  • Assist walk-in clients by matching them with an available sales representative, or schedule them for a return visit.
  • Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews. 
  • Consistently seek ways to improve the customer experience while adding value to and supporting the sales team.
  • Gracefully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests.

You’re a great candidate if you have:

  • Robust customer service skills and experience working in a fast-paced retail or hospitality environment, preferred
  • A dedicated desire to connect with customers, solve problems, and create lasting positive experiences with each customer interaction
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • An ability to think critically and adapt quickly in a flexible environment
  • Exceptional time management skills and accountability
  • A team player mindset with an ability to work collaboratively and cross-functionally
  • Strong computer and organization skills
  • Interest in socially and environmentally responsible organizations and products

What We Offer

At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:  

  • Career Growth.  We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations! 
  • Set Schedule.  We offer consistent weekly hours, and 2 consecutive days off. 
  • Diverse, mission-minded team.  We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here! 
  • Lifestyle Spending Account.  At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more! 
  • Continued Education.  Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.  
  • Employee Discounts.  As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.  
  • Mental Wellness Perks.  We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling! 
  • Giving Back and Volunteer Opportunities.  In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.  
  • Medical, Dental, and Vision.  We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month! 
  • 401k match.  We know that saving for the future is important. That's why we offer a generous 401k match.  
  • Paid Time Off.  We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year.  
  • Parental Leave.  We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.  
  • Disability and Life insurance.  100% employer-paid.  
  • Pre-Tax Commuter Benefits.  

How to Apply & What to Expect:  

Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. 

You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team and a video interview with one of our leaders! 

More About Us

At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at

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BestDrive Retail Operations Manager

30362 Doraville, Georgia Continental Tire the Americas, LLC

Posted 2 days ago

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Job Description

BestDrive, a wholly owned subsidiary of Continental, is quickly becoming the top choice among commercial trucking fleets for our high-quality products and exceptional service. BestDrive Commercial Tire Centers specializes in providing fleet customers with innovative tire solutions including award winning Continental and General Tire brand products, innovative commercial solution products such as ContiPressureCheck, and a wide array of multi-brand truck tires to address all market segments. Since our founding in 2012, we presently have 25 locations throughout the United States and continue to rapidly expand our footprint throughout the country.
**HOW YOU WILL MAKE AN IMPACT -**
The Retail Store Manager is responsible for running a BestDrive retail location. The Retail Store Manager will direct the day-to-day operations of the location, develop strategies to improve customer service, drive sales, increase profitability, and grow the business. This individual is the main contact at the location and is responsible for store operational and people management requirements. The Retail Store Manager is responsible for working with their sales team to engage area fleets and tire users to promote new tires, retreads, and tire services. Essentially you will be running a small business with a solid company and brand behind you. You will supervise and direct your team; making operational and staffing decisions while ensuring top-tier service.
**Essential Duties:**
- Oversee daily store operations, supervise employees, and manage inventory
- Managing all location staff functions to provide exceptional customer service while maintaining the financial integrity of the Company.
- Obtain annual/monthly sales and production objectives to ensure profitability.
- Responsible for protecting assets within your area of responsibility, including, but not limited to: inventory, accounts receivable, trucks, and equipment, with the ultimate goal of reducing operating costs.
- Recruit, train, develop, and motivate your employees
- Learn and work through the existing business operating system for billing of above sales channels
- Maintain an acceptable profit margin
- Maintains staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
- Perform a variety of manual tasks for extended periods, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting
- Manage all safety, health, and environmental processes by conducting safety huddles, leading by safety first, and reporting and sending all required paperwork for any injuries and accidents to management.
- Ensure compliance with all local, state, and federal laws
- Develop successful sales plans to grow profitability
- Solicit commercial truck tire accounts in the store location and surrounding areas
- Responsible for the sale of new truck tires, retreads, and services
- Maintain current accounts with regular sales calls and follow up on accounts
- Assist in quarterly inventory while maintaining the security of products and control measures.
- Must be available to work rotating shifts, potentially nights and occasional weekends.
**WHAT YOU BRING TO THE ROLE -**
- Must be 21 years or older
- High School Diploma or equivalent
- Valid Driver's license in good standing
- 5+ years' experience in the tire industry
- 2-5 years experience managing and leading people and/or projects
- Excellent written and oral communication skills.
- Basic math skills
- Attention to detail
- Multitasking
**Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.**
**ADDITIONAL WAYS TO STAND OUT -**
- College Degree
- 7+ years' experience in the tire industry
- 5+ years' experience managing and leading people
- 3+ years in retail tire sales
- TIA Certification
- Retread tire knowledge
- Microsoft Office - Intermediate
**Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.**
**Work Environment & Physical Requirements**
- Work hours are generally 7am-5pm Monday - Friday. Saturday and evenings as needed; may have little to no advance notice.
- This position operates in all types of indoor and outdoor work environments, therefore exposure to heat and cold is to be expected.
- While performing the duties of this job, the employee is regularly required to stand, bend, climb, lift, and walk.
- Required to handle hazardous materials and wear various forms of protective equipment (safety shoes, gloves, protective eyewear, etc.). Comply with OSHA regulations and safety requirements.
- Required to lift 75-100 lbs. routinely; may be required to occasionally lift, up to 150 lbs. individually.
**THE PERKS -**
+ Immediate Benefits
+ Paid Time Off
+ Employee Discounts, including tire discounts
+ Employer 401k Match
+ Diverse & Inclusive Work Environment
+ Employee Assistance Program
+ Future Growth Opportunities
+ And many more benefits that come with working for a global industry leader!
**EEO-Statement:**
EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities for qualified individuals with a disability and protected veterans, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to or contact US Recruiting at . This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.
Ready to drive with Continental? Take the first step and fill in the online application.
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About the latest Retail managers Jobs in Peachtree Corners !

Senior Retail Operations Manager

30303 Atlanta, Georgia $85000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a highly motivated and experienced Senior Retail Operations Manager to join their dynamic team in Atlanta, Georgia, US . This role is crucial in overseeing and optimizing the day-to-day operations of multiple retail locations, ensuring maximum efficiency, profitability, and customer satisfaction. The ideal candidate will have a proven track record in retail management, strong leadership skills, and a passion for delivering exceptional customer experiences. You will be responsible for developing and implementing operational strategies, managing budgets, leading and mentoring store teams, and ensuring compliance with company policies and procedures. This is a hybrid position, requiring a combination of on-site presence to engage with teams and store environments, and remote work for strategic planning and analysis.

Key responsibilities include:
  • Developing and executing operational plans to achieve sales and profit targets.
  • Managing inventory levels, merchandising standards, and loss prevention strategies.
  • Recruiting, training, and developing store staff to foster a high-performance culture.
  • Ensuring exceptional customer service standards are met and exceeded.
  • Analyzing sales data and operational metrics to identify trends and areas for improvement.
  • Collaborating with cross-functional teams, including marketing and merchandising, to support store initiatives.
  • Implementing and maintaining visual merchandising standards to enhance store appeal and product presentation.
  • Overseeing facility management and ensuring a safe and clean working environment.
  • Managing operational budgets and controlling expenses effectively.
  • Driving continuous improvement in all aspects of retail operations.

Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field (or equivalent practical experience).
  • Minimum of 5 years of progressive experience in retail management, with at least 2 years in a senior or multi-store management role.
  • Demonstrated ability to lead and motivate large teams.
  • Strong understanding of retail operations, including inventory management, visual merchandising, and customer service principles.
  • Excellent analytical and problem-solving skills.
  • Proficiency in retail management software and MS Office Suite.
  • Exceptional communication and interpersonal skills.
  • Ability to adapt to a fast-paced and evolving retail landscape.
  • Strategic thinker with a results-oriented approach.
This is an excellent opportunity to make a significant impact in a growing retail organization. Join us and help shape the future of retail excellence. Apply today to become our next Senior Retail Operations Manager!
Apply Now

Senior Retail Operations Manager

30303 Atlanta, Georgia $120000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a prestigious retail brand known for its exceptional customer service and high-quality products, is seeking a strategic and dynamic Senior Retail Operations Manager to oversee operations in the **Atlanta, Georgia, US** region. This hybrid role offers the unique opportunity to influence both in-store experiences and strategic planning, blending on-site leadership with remote strategic development. You will be responsible for driving operational excellence, optimizing store performance, and ensuring consistent brand standards across all designated locations.

Responsibilities:
  • Lead, mentor, and develop a team of store managers and their staff, fostering a culture of high performance and customer centricity.
  • Develop and implement operational strategies to achieve sales targets, improve profitability, and enhance customer satisfaction.
  • Oversee inventory management, visual merchandising, and store maintenance to ensure a seamless and appealing shopping environment.
  • Analyze sales data, customer feedback, and market trends to identify opportunities for growth and operational improvements.
  • Ensure compliance with all company policies, procedures, and health and safety regulations.
  • Manage operational budgets, control expenses, and drive efficiency across all stores within your purview.
  • Collaborate with cross-functional teams (e.g., marketing, merchandising, HR) to align operational strategies with broader business objectives.
  • Conduct regular store visits to assess performance, provide feedback, and implement corrective actions as needed.
  • Drive the adoption of new technologies and processes to enhance store operations and customer engagement.
  • Develop and deliver training programs to ensure staff are equipped with the necessary skills and knowledge.
  • Contribute to strategic planning and decision-making from both a remote and on-site perspective.
Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field; MBA is a plus.
  • Minimum of 10 years of progressive experience in retail management, with at least 5 years in a multi-unit leadership role.
  • Proven ability to drive sales, improve operational efficiency, and manage profitability in a retail environment.
  • Strong understanding of retail best practices, inventory control, visual merchandising, and customer service principles.
  • Excellent leadership, communication, and interpersonal skills, with a demonstrated ability to inspire and motivate teams.
  • Proficiency in retail management software and data analysis tools.
  • Strategic thinker with strong analytical and problem-solving abilities.
  • Ability to travel to store locations regularly and work effectively in a hybrid remote and on-site capacity.
  • A passion for the retail industry and a commitment to delivering exceptional customer experiences.
This is an excellent opportunity for a seasoned retail leader to make a significant impact on a growing brand in the vibrant **Atlanta** market.
Apply Now
 

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  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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