377 Retail Supervisors jobs in Mesa
Shift Supervisor
Posted 1 day ago
Job Viewed
Job Description
Join us and inspire with every cup!
At Starbucks, connection is what we value most. Our partners are the heart of our store team, connecting with each other, our customers, and our communities to make a positive impact every day. We collaborate to make a difference and celebrate our success together in an inclusive environment where everyone is welcome and valued for their unique contributions.
As a Starbucks Shift Supervisor , you will serve as a role model for operational excellence and lead your team in delivering top-notch customer service and expertly-crafted beverages. You'll thrive in an energetic store, where you have the opportunity to positively influence your coworkers and foster a supportive team atmosphere while enhancing your leadership skills.
We're looking for someone who can elevate the customer and partner experience—someone just like you!
You'd make a great Shift Supervisor if you:
- Are proactive and exemplify a strong work ethic to your team.
- Enjoy collaborating with and motivating others to succeed.
- Understand how to create an exceptional customer service experience.
- Take pride in maintaining high-quality standards in your work.
- Are confident in guiding and leading fellow partners.
- Are eager to learn new beverage recipes and operational techniques.
- Are experienced in cash-handling and ensuring store safety.
- Can remain calm and composed in a fast-paced work environment.
- Possess excellent communication skills.
Starbucks offers a comprehensive compensation and benefits package for eligible part-time and full-time partners, including 100% tuition coverage through our College Achievement Plan, health coverage with various plans, and a range of stock and savings programs like our equity reward program, Bean Stock. Enjoy flexible scheduling and opportunities for paid time off.
Benefit Information
Summary of Experience - Customer service experience in a retail or restaurant environment - 1 year.
Basic Qualifications:
- Regular and consistent attendance and punctuality, with or without reasonable accommodation.
- Willing to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
- Meet store operating policies and standards related to beverage quality, cash handling, and safety.
- Six months of experience in a role involving constant interaction with customers.
- Prepare and coach the preparation of food and beverages according to standard recipes or customized requests.
- At least six months of experience assigning tasks and overseeing two or more employees.
Knowledge, Skills and Abilities:
- Ability to direct and support the work of others.
- Quick learner eager to acquire new skills.
- Effective verbal communication abilities.
- Understanding of the retail environment.
- Strong interpersonal skills.
- Effective teamwork and relationship-building ability.
As a Starbucks partner, you and your family will have access to comprehensive benefits, including medical, dental, and vision insurance, life insurance, short-term and long-term disability, paid parental leave, and educational opportunities. Please note that Starbucks adheres to all local and federal regulations relating to employee leave and benefits.
To learn more about our partner perks and detailed benefits, please visit our benefits site.
Shift Supervisor
Posted 6 days ago
Job Viewed
Job Description
Benefits:
Full-time and Part-time available
Casual workplace
Fun! Work with friends and great people!
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Freddy’s is looking for Shift Supervisors to assist management with the day-to-day operations of the restaurant by providing leadership, motivating team members, and meeting operational expectations. The position also works to control labor and food costs, build relationships with guests, handle guest issues, and serve as a model of hospitality.
Full-time position & part-time positions are available. Competitive pay based on experience; Opportunities for advancement.
Perks & Benefits:
Meal Allowance for personal or work use
Amazing culture centered on the Team and Family-friendly hours
Paid training
Opportunities to advance and grow
Required Skills and Experience:
Natural leadership skills
Must have a self-starting personality with an even disposition
Must always maintain a professional appearance and manner
Must be able to communicate well with guests and team members
Ability to use point of sale system
Shift Supervisor
Posted 20 days ago
Job Viewed
Job Description
Benefits:
Full-time and Part-time available
Casual workplace
Fun! Work with friends and great people!
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Freddy’s is looking for Shift Supervisors to assist management with the day-to-day operations of the restaurant by providing leadership, motivating team members, and meeting operational expectations. The position also works to control labor and food costs, build relationships with guests, handle guest issues, and serve as a model of hospitality.
Full-time position & part-time positions are available. Competitive pay based on experience; Opportunities for advancement.
Perks & Benefits:
Meal Allowance for personal or work use
Amazing culture centered on the Team and Family-friendly hours
Paid training
Opportunities to advance and grow
Required Skills and Experience:
Natural leadership skills
Must have a self-starting personality with an even disposition
Must always maintain a professional appearance and manner
Must be able to communicate well with guests and team members
Ability to use point of sale system
Shift Supervisor
Posted 20 days ago
Job Viewed
Job Description
Shift Supervisor
Shift Supervisor Range: $18.33-$22.11
Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization. They are master resolvers with guest interactions, driven to optimize profits, and ensure product quality and restaurant cleanliness. Candidates and current Team Members selected for this role may work in this position as well as other hourly roles they are certified in and are scheduled based upon restaurant need.
The role is also eligible to enjoy:
- Flexible work schedules
- 50% discount on Red Robin food and 25% for your family
- Referral bonuses for bringing new members to our team
- Additional compensation and benefits that are listed below
- Excellent opportunities to grow with us!
- Must be at least 21 years old
- Minimum of 1 year full service restaurant experience preferred
- Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
- Business maturity and an ability to effectively supervise peers
- High school diploma or equivalent required, some college preferred
- Passion for the business and compassion for people
- Highly energetic, self-motivated, goal oriented and dependable
- Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills
- Basic business math and accounting skills, and strong analytical/decision-making skills
- Basic personal computer literacy
- Must be able to work a flexible schedule including opening, closing, weekends and holidays. Reliable transportation required
- Serv Safe Certified preferred
Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.
Legal Disclosures
Pay Range (Base Pay) : Pay range disclosed above.
Other Types of Compensation (subject to qualifications and requirements) : Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week).
Health Insurance (subject to qualifications and requirements) : Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+).
Retirement Benefits (subject to qualifications and requirements) : 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year).
Paid Time Off (subject to qualifications and requirements) : 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week).
Application Window : Red Robin accepts applications on an ongoing basis.
Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are a concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we're driven by serving up connection, fun and generosity that's as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.
Shift Supervisor
Posted 20 days ago
Job Viewed
Job Description
Our Blend:
Born and brewed in Southern California since 1963, The Coffee Bean & Tea Leaf®has become one of the world's largest specialty coffee and tea retailers. Today we have global presence with Cafés around the world and offices in California, Singapore and Malaysia.
As we grow our brand, we are committed to maintaining our values, heritage and passion for our products. We have always had a creative and caring spirit. This energy embodied by our Team Members made us famous and beloved by our guests, first in Southern California and now around the world. We are a brand centered around passion. A passion for our premium products, our people and our customers. Passion is contagious, and we've got a serious case of it. If you are just as passionate as we are, come join our Brew Crew!
The position we are brewing:
Do you love premium Coffee & Tea? Do you want to work for a socially responsible, guest service focused company? The Coffee Bean & Tea Leaf® Shift Supervisors curate memorable experiences for our guests and the CBTL team daily. They run shifts, lead the store team and make decisions that impact store operations.
If you are looking for an opportunity where you can interact with people, smile, get involved in the local community, and have fun while leading a cooperative team, we want to talk to you about joining our growing and diverse team.
What you will Measure and Blend:
- Create coffee moments- share your knowledge, our coffee, and our sustainability practices with guests.
- Lead by example. Be an advocate for your team by driving sales and service performance through coaching and training.
- Be a coffee & tea expert. You bring the passion, we provide the training, and you share it with the guest.
- Generate new guests. Many guests shop online these days; however, the store is where we meet many of our guests for the first time.
- Care about safety. Safe, healthy employees and guests are our number one priority.
- Contribute. Whether we need help cleaning, organizing stock or need a new innovative way to do things. Help the store with tasks, ideas and add to the overall success
- Be an advocate. As the face of CBTL you will build the store presence by connecting with your local community.
- At The Coffee Bean & Tea Leaf, we hire for our core values Friendliness / Respect / Ownership / Teamwork / Honesty - FROTH and identify team members who share these values.
- Discounts on our Coffee and Tea
- Medical, Dental, Vision as applicable
- Pay Range: $16.70-$19.20 Hourly (Based on minimum wage ordinances and experience.)
- Observed Holidays
- Sick Pay
- Referral bonus program
- Flexible Uniforms
- Retirement Plan
- Life Assistance Program
- 24 Hour Fitness Discount
- Flexible Schedule
- Fun Environment.
- Working Advantage Discount Program
- Climbing
- Balancing
- Stooping
- Kneeling
- Crouching
- Reaching
- Standing
- Walking
- Pushing
- Pulling
- Lifting
- Grasping
- Feeling (Tangible)
- Talking
- Hearing
- Repetitive Motion
- Sitting
- Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
- The worker is subject to both environmental conditions. Activities occur inside and outside.
- The worker is subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
- The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
- The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
- The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts and moving vehicles.
- The worker is required to function in narrow aisles or passageways.
International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean &Tea Leaf® expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status.
The Coffee Bean & Tea Leaf® provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf® so complies, with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Shift Supervisor
Posted 20 days ago
Job Viewed
Job Description
Our Blend:
Born and brewed in Southern California since 1963, The Coffee Bean & Tea Leaf®has become one of the world's largest specialty coffee and tea retailers. Today we have global presence with Cafés around the world and offices in California, Singapore and Malaysia.
As we grow our brand, we are committed to maintaining our values, heritage and passion for our products. We have always had a creative and caring spirit. This energy embodied by our Team Members made us famous and beloved by our guests, first in Southern California and now around the world. We are a brand centered around passion. A passion for our premium products, our people and our customers. Passion is contagious, and we've got a serious case of it. If you are just as passionate as we are, come join our Brew Crew!
The position we are brewing:
Do you love premium Coffee & Tea? Do you want to work for a socially responsible, guest service focused company? The Coffee Bean & Tea Leaf® Shift Supervisors curate memorable experiences for our guests and the CBTL team daily. They run shifts, lead the store team and make decisions that impact store operations.
If you are looking for an opportunity where you can interact with people, smile, get involved in the local community, and have fun while leading a cooperative team, we want to talk to you about joining our growing and diverse team.
What you will Measure and Blend:
- Create coffee moments- share your knowledge, our coffee, and our sustainability practices with guests.
- Lead by example. Be an advocate for your team by driving sales and service performance through coaching and training.
- Be a coffee & tea expert. You bring the passion, we provide the training, and you share it with the guest.
- Generate new guests. Many guests shop online these days; however, the store is where we meet many of our guests for the first time.
- Care about safety. Safe, healthy employees and guests are our number one priority.
- Contribute. Whether we need help cleaning, organizing stock or need a new innovative way to do things. Help the store with tasks, ideas and add to the overall success
- Be an advocate. As the face of CBTL you will build the store presence by connecting with your local community.
- At The Coffee Bean & Tea Leaf, we hire for our core values Friendliness / Respect / Ownership / Teamwork / Honesty - FROTH and identify team members who share these values.
- Discounts on our Coffee and Tea
- Medical, Dental, Vision as applicable
- Pay Range: $16.70-$19.20 Hourly (Based on minimum wage ordinances and experience.)
- Observed Holidays
- Sick Pay
- Referral bonus program
- Flexible Uniforms
- Retirement Plan
- Life Assistance Program
- 24 Hour Fitness Discount
- Flexible Schedule
- Fun Environment.
- Working Advantage Discount Program
- Climbing
- Balancing
- Stooping
- Kneeling
- Crouching
- Reaching
- Standing
- Walking
- Pushing
- Pulling
- Lifting
- Grasping
- Feeling (Tangible)
- Talking
- Hearing
- Repetitive Motion
- Sitting
- Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
- The worker is subject to both environmental conditions. Activities occur inside and outside.
- The worker is subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
- The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
- The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
- The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts and moving vehicles.
- The worker is required to function in narrow aisles or passageways.
International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean &Tea Leaf® expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status.
The Coffee Bean & Tea Leaf® provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf® so complies, with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Shift Supervisor
Posted 20 days ago
Job Viewed
Job Description
Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with advancement, recognition, and quality of life. We strive to create an opportunity for all of our employees to have a chance to grow with the company. In 2018, we established our Career Path, a self-paced, gradual step program that takes a brand new employee all the way to the managing partner level.
At Jason's Deli, we believe our employees are what makes us a place where people both love to eat and love to work. As our founder, Joe Tortorice Jr. said, 'We're in the people business. We just happen to make sandwiches.'
Our Shift Supervisors are responsible for managing and running shifts by coaching and training team members while ensuring the overall effectiveness of the operation focusing on people, sales, and profit.
Who We Are:
- At Jason's Deli, it is our promise to provide a Great Place to Work. We strive to maintain a culture of engagement in which employees can truly be themselves, continuously developing and thriving. Embracing diversity and inclusion is not only the right thing to do, but it is WHO WE ARE at Jason's Deli.
- We believe that we are able to hire better employees when we have a diverse applicant pool to select from, and that we make better business decisions when we try to understand our business environment through the eyes of a diverse range of customers.
- Collaborating with local and national organizations that share our purpose of nourishing hearts and spirits through inclusion and equality is one of the important ways we serve our communities and have an impact.
- Are self-motivated with a drive for growth.
- Are outstanding individuals who share our passion for serving customers and preparing quality food safely.
- Are results-oriented and committed to providing Out-of-This-World Hospitality every day.
- Embrace cultural diversity.
- Live our Purpose, Mission, and Core Values.
- Flexible schedule
- Competitive pay
- Health, Dental, and Vision insurance
- Paid vacation and holidays
- 401K
- Tuition reimbursement
- Food discount
- Free uniforms
- The ability to stand for extensive periods of time, bend over, reach upwards or outward, twist, turn around, and climb up on ladders in a timely fashion.
- The ability to perform a variety of jobs at a very rapid pace for extensive periods of time
- The ability to work in an environment with temperature fluctuations.
- The ability to maintain regular, predictable attendance.
- The ability to understand and to follow directions.
Our Purpose is to Improve The Lives Of Others Through The Nourishment Of The Body, Mind, Heart, and Spirit.
Our Mission is to Make Every Customer Happy.
Check out our Jason's Deli Career Path video to learn about our career path and advancement opportunities!
Jason's Deli appreciates and values diversity. EOE
Be The First To Know
About the latest Retail supervisors Jobs in Mesa !
Shift Supervisor
Posted 20 days ago
Job Viewed
Job Description
Shift Supervisor
Shift Supervisor Range: $18.33-$22.11
Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization. They are master resolvers with guest interactions, driven to optimize profits, and ensure product quality and restaurant cleanliness. Candidates and current Team Members selected for this role may work in this position as well as other hourly roles they are certified in and are scheduled based upon restaurant need.
The role is also eligible to enjoy:
- Flexible work schedules
- 50% discount on Red Robin food and 25% for your family
- Referral bonuses for bringing new members to our team
- Additional compensation and benefits that are listed below
- Excellent opportunities to grow with us!
- Must be at least 21 years old
- Minimum of 1 year full service restaurant experience preferred
- Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
- Business maturity and an ability to effectively supervise peers
- High school diploma or equivalent required, some college preferred
- Passion for the business and compassion for people
- Highly energetic, self-motivated, goal oriented and dependable
- Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills
- Basic business math and accounting skills, and strong analytical/decision-making skills
- Basic personal computer literacy
- Must be able to work a flexible schedule including opening, closing, weekends and holidays. Reliable transportation required
- Serv Safe Certified preferred
Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.
Legal Disclosures
Pay Range (Base Pay) : Pay range disclosed above.
Other Types of Compensation (subject to qualifications and requirements) : Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week).
Health Insurance (subject to qualifications and requirements) : Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+).
Retirement Benefits (subject to qualifications and requirements) : 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year).
Paid Time Off (subject to qualifications and requirements) : 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week).
Application Window : Red Robin accepts applications on an ongoing basis.
Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are a concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we're driven by serving up connection, fun and generosity that's as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.
Shift Supervisor
Posted 20 days ago
Job Viewed
Job Description
"You are applying for work with L&H Arizona Ventures, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
Summary Description
The Shift Supervisor is responsible for all facets of the operation for the assigned shift of a Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work.
To successfully perform the Shift Supervisor role an individual must be proficient at all aspects of the Crew Member position, and able to accomplish the following, but not limited to, duties and responsibilities:
Duties and Responsibilities
- Exhibit readiness to take responsibility of a shift by wearing a clean and wrinkle-free, uniform and showing up at the assigned time.
- Ensure all team members are in uniform, clocked in, and at assigned work stations at assigned time.
- Perform a walk-through of the store to ensure that the store is clean, ready, stocked, etc. for business using the "Pre-Rush" Checklist.
- Supervise and work with team members to ensure that the store operates with proper guest service, product quality, food handling, sanitation, safety, and security guidelines.
- Accountable for all cash handling and ensure funds are properly secured.
- Ensure proper labor laws are adhered to including schedules and breaks.
- Complete all opening and closing duties and all appropriate checklists.
- Complete accurate shift and daily paperwork using the POS system.
- Maintain adequate prepped product for the shift and if product is not available, make sure product is available including but not limited to proofed crusts.
- Handle emergencies, guest complaints, equipment problems, product shortage, and team member problems as per the company standards and procedures.
- Communicate any shift problems to immediate supervisor.
- Train and develop team members on assigned shift as directed by immediate supervisor.
- Travel to the bank to make deposits, pick up change, and deposit slips.
- Supervise and operate the store independently if needed in the absence of the Store Manager for prolonged periods of time (e.g. vacations).
Education:
- High school diploma or equivalent preferred but not required.
- At least six months experience in QSR environment. Previous experience at the crew member position.
- Food Handlers Card and/or Serve Safe Certified preferred but not required.
- Ability to communicate effectively.
- Ability to read and apply fundamental math skills.
- Build and maintain positive relationships with supervisors, co-workers and guests.
- Demonstrate good written and oral communication skills.
- Demonstrate excellent customer service skills.
- Ability to manage various difficult or emotional customer situations.
- Basic computer skills, including MS Word, Excel, Outlook, and POS.
- Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations.
- Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms.
- Occasionally required to bend and stoop, kneel or crouch.
- Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping.
- Must be able to lift and/or move up to 30 pounds.
- Maintain punctual and regular attendance at work.
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Shift Supervisor
Posted 20 days ago
Job Viewed
Job Description
Position Overview: We are seeking a proactive Floor Supervisor to manage daily operations during designated shifts at our establishment. This role is crucial for leading staff, ensuring operational efficiency, and delivering exceptional guest service.
Key Responsibilities:
• Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly. • Staff Supervision: Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction. • Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards. • Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance. • Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.
Qualifications:
• Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment. • Demonstrated leadership abilities with strong team motivation and management skills. • Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards. • Knowledge of health and safety practices and food service regulations. • Flexible availability, able to work nights, weekends, and holidays as needed. • Proficiency in cash handling and using Point of Sale (POS) systems. • Physical stamina for a full shift of standing, walking, and lifting moderate weights. • Effective problem-solving skills, able to make quick decisions and adapt to changing situations. • Positive attitude, capable of working well under pressure and with a diverse team.