21 Retail jobs in Middlesboro

Retail Service Specialist

40906 Barbourville, Kentucky O'Reilly Auto Parts

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O'Reilly Automotive - 599 S US Highway 25E (Store Manager) As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in retail stores by helping to develop, train, and mentor store team members.Hiring Immediately >>

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Retail Sales Associate-MIDDLESBORO

40965 Middlesboro, Kentucky Bath & Body Works

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DescriptionCareer Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Associate, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment. Responsibilities Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge. Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. Drive rewards program enrollment and engagement on both the sales floor and at check-out. Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked. Support product replenishment activities and maintain brand standards to keep the store full and abundant. Assist with floorset execution, window changes, visual presentation, and marketing placement as needed. All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. Maintain our values, policies, and procedures. Qualifications Thrives in a customer-first based retail environment. Demonstrated sales and customer experience results in a fast-paced environment. Effective communication skills, being open to feedback, and the ability to adapt quickly. Ability to de-escalate store and customer situations effectively. Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time associates include: Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents. Dental coverage, and vision coverage for frames and eye exams. Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care. No-cost mental health and wellbeing support through our Employee Assistance Program (EAP). On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it . daily, weekly, or whenever a need arises. 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses! Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled.

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Retail Sales

40965 Middlesboro, Kentucky Cracker Barrel

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WHY CRACKER BARREL

What is it like to work at Cracker Barrel? It feels like .

  • Care beyond the table - At Cracker Barrel, we serve up care for you, so you can serve up care for our guests. It's an extension of our hospitality and the foundation of everything we do?

  • Opportunities to fill your cup - As a member of our team, you'll have hands-on opportunities to learn and grow in different roles.

  • A warm welcome - For more than 50 years, we have committed to "serving up" a sense of warmth and hospitality to thousands of employees across the country?

Serving up the care - and career - you crave.

WHAT YOU'LL DO

If you're passionate about true hospitality and providing a great shopping experience, our Retail Sales position is the role for you! Whether you're helping a guest find a birthday gift or showing off your favorite items from a new collection, you'll make sure every guest feels at home. From the retail shelves to the cash register, you'll display great service while caring for our guests who are shopping around before, or checking out after, their meal?

Practice Hospitality in Action:?

  • Show guests our year-round inventory and seasonal collections.

  • Keep the shelves organized and stocked with our fantastic finds.

  • Exhibit teamwork by helping out as needed.

WHAT YOU'LL NEED

  • A pleasant, outgoing personality and a team attitude

  • A desire to provide the kind of service you enjoy

  • The ability to handle multiple tasks at once

No experience is necessary; we will teach you what you need to know!

WHAT'S IN IT FOR YOU?

  • Compensation and More : Competitive pay every week | Same-day pay availability

  • Care for Your Well-being : Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP) | Culture of belonging

  • Invest in Your Future: Growth and development opportunities?begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program

  • Even More to Look Forward to : 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!

ABOUT US

For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.

PURSUE THE CAREER YOU CRAVE-APPLY NOW

Cracker Barrel is an equal opportunity employer.

Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.

At Cracker Barrel, we believe everyone deserves to feel cared for - we start with our team. To us, care means Culture, Achievement, Responsibility, and Experience and is the foundation for everything we do.

We're welcoming team players and go-above-and-beyond helpers who value what everyone brings to the table. Our passion and commitment to serving others - and each other - bonds us to work together no matter what the fast-paced and unpredictable days bring.

At Cracker Barrel, you're never alone on the journey. Whether you're serving our guests or serving someone who is, you're part of a team that creates a "home away from home" feeling and encourages opportunities to learn new skills and find fulfillment in every role. We know that when we care for each other, we can create the best experience for our guests - and that's something we all crave.

Ready to gather 'round our table? We're serving up the care - and career - you crave.

Click here to tell us about yourself! We'll get in touch if there's an opportunity that seems like a good fit.

For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.

In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department toll free at 1- .

Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact 1- so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.

In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online ( ) or toll free at 1 .

Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1- ) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.

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Retail Sales Associate-MIDDLESBORO

40965 Middlesboro, Kentucky Bath & Body Works

Posted 1 day ago

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Job Description

Description

Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.

Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.

As a Sales Associate, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.

Responsibilities

  • Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.

  • Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.

  • Drive rewards program enrollment and engagement on both the sales floor and at check-out.

  • Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.

  • Support product replenishment activities and maintain brand standards to keep the store full and abundant.

  • Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.

  • All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.

  • Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.

  • Maintain our values, policies, and procedures.

Qualifications

  • Thrives in a customer-first based retail environment.

  • Demonstrated sales and customer experience results in a fast-paced environment.

  • Effective communication skills, being open to feedback, and the ability to adapt quickly.

  • Ability to de-escalate store and customer situations effectively.

  • Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays

Core Competencies

  • Lead with Curiosity & Humility

  • Build High Performing Teams for Today & Tomorrow

  • Influence & Inspire with Vision & Purpose

  • Observe, Engage & Connect

  • Strive to Achieve Operational Excellence

  • Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time associates include:

  • Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.

  • Dental coverage, and vision coverage for frames and eye exams.

  • Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.

  • No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).

  • On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it . daily, weekly, or whenever a need arises.

  • 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!

  • Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance ( , Philadelphia Fair Chance Law ( , San Francisco Fair Chance Ordinance ( .

We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

Application window will close when all role(s) are filled.

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Retail Sales Specialist

37742 Jellico, Tennessee Ace Hardware

Posted 1 day ago

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Job Description

Notice to Applicant: You are applying for a position with an independently owned cooperative member of Ace Hardware Corporation, which operates this Ace Hardware store. The independent store owner is solely responsible for all employment-related matters, including hiring, firing, discipline, supervision, staffing, and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position and has no control over interviews and/or hiring decisions. If hired, the independent store owner will be your employer.

About Us: Join AgCentral Farmer's Co-op as a Retail Sales Specialist and become an integral part of our team!

General Summary: The Retail Sales Specialist will aid in receiving, stocking, and pricing merchandise while ensuring a clean and organized store environment.

Essential Duties & Responsibilities:

  • Customer Service: Represent AgCentral Farmer's Co-op positively and proactively assist customers. Greet customers as they enter the store, engage with them, and express gratitude when they leave.
  • Maintain a friendly, outgoing demeanor and work collaboratively with customers and associates.
  • Address all customer inquiries and concerns promptly, forwarding any unresolved complaints to management.
  • Develop strong knowledge of products and store layout to assist customers effectively.
  • Provide tailored customer service to ensure an exceptional experience every time.

Store Operations:

  • Contribute to a safe, professional, and positive work environment.
  • Assist with the receiving, checking in, and stocking of merchandise.
  • Help maintain organized back stock levels and cleanliness in the sales floor, stockroom, and outdoor areas.
  • Ensure promotional signage is up-to-date throughout the store.
  • Operate a forklift, following proper training.
  • Communicate any store support issues to the General Manager.
  • Participate actively in store meetings and positively represent the store.
  • Other duties as assigned.

Essential Requirements:

  • Able to work 40+ hours per week.
  • High School diploma or GED equivalent.
  • Previous retail experience is preferred.
  • Experience in hardware or maintenance is a plus.

Physical Demands: This role involves standing, walking, lifting up to 50 lbs, and climbing.

Additional Information: We are looking for someone knowledgeable in animal vaccination schedules, types of vaccines, and how to administer them. Familiarity with cattle handling equipment is also beneficial, though a willingness to learn is crucial.

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Retail Sales

40965 Middlesboro, Kentucky Cracker Barrel

Posted 2 days ago

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Job Description

WHY CRACKER BARREL What is it like to work at Cracker Barrel? It feels like . Care beyond the table - At Cracker Barrel, we serve up care for you, so you can serve up care for our guests. It's an extension of our hospitality and the foundation of everything we do.Opportunities to fill your cup - As a member of our team, you'll have hands-on opportunities to learn and grow in different roles.A warm welcome - For more than 50 years, we have committed to "serving up" a sense of warmth and hospitality to thousands of employees across the country.Serving up the care - and career - you crave. WHAT YOU'LL DO If you're passionate about true hospitality and providing a great shopping experience, our Retail Sales position is the role for you! Whether you're helping a guest find a birthday gift or showing off your favorite items from a new collection, you'll make sure every guest feels at home. From the retail shelves to the cash register, you'll display great service while caring for our guests who are shopping around before, or checking out after, their meal. Practice Hospitality in Action: Show guests our year-round inventory and seasonal collections.Keep the shelves organized and stocked with our fantastic finds.Exhibit teamwork by helping out as needed.WHAT YOU'LL NEED A pleasant, outgoing personality and a team attitudeA desire to provide the kind of service you enjoyThe ability to handle multiple tasks at onceNo experience is necessary; we will teach you what you need to know!WHAT'S IN IT FOR YOU Compensation and More: Competitive pay every week | Same-day pay availabilityCare for Your Well-being: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP) | Culture of belongingInvest in Your Future: Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase ProgramEven More to Look Forward to: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!ABOUT US For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel. PURSUE THE CAREER YOU CRAVE-APPLY NOW Cracker Barrel is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.

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Senior Retail Sales Associate (Full-Time)

40965 Middlesboro, Kentucky AutoZone

Posted 2 days ago

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Job Description

AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. 

Position Responsibilities

  • Provides WOW! Customer Service
  • Ensures assigned store tasks are completed in a timely manner on assigned shift
  • Operates cash registers and follows established cash handling procedures
  • Follows company policies and loss prevention procedures
  • Maintains a safe working environment including PPE (Personal Protective Equipment)
  • Maintains store appearance and merchandising standards as directed
  • Ensures that merchandise is restocked and placed in their respective areas
  • Utilizes ZNET to help customers locate merchandise or find suitable alternatives
  • Maintains product knowledge and current promotions through AutoZone systems and information sources
  • Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
  • Utilizes OBDII to read codes from customer’s automobiles
  • Ability to diagnose automobile problems and recommend solutions
  • Communicates with managers regarding customer concerns and employee matters
  • Actively engaged in developing more effective customer service skills
  • Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations

Position Requirements

  • High School diploma or equivalent
  • Basic knowledge of automotive parts is required
  • Excellent communication and decision making skills
  • Ability to lift, load, and deliver merchandise
  • Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

Benefits at AutoZone 

AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing.

Some of these benefits include: 

  • Competitive pay and paid time off 
  • Unrivaled company culture 
  • Medical, dental, vision, life, and short- and long-term disability insurance options   
  • Health Savings and Flexible Spending Accounts with wellness rewards 
  • Exclusive Discounts and Perks, including AutoZone In-store discount 
  • 401(k) with Company match and Stock Purchase Plan 
  • AutoZoners Living Well Program for mental and physical health 
  • Opportunities for career growth and tuition reimbursement  

Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources 

Fair Chance Statement: An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act.

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.

Philadelphia Fair Chance poster:

Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team

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Full & Part Time Retail Sales Associate

40965 Middlesboro, Kentucky Kohl's

Posted 3 days ago

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Job Description

Responsibilities

Creates a friendly and welcoming environment by greeting and offering assistance to customers

You are the face to the customer ensuring they remain the top priority while balancing tasks and routines

Smiles and Says Hi! Greets all customers and associates, assists in a friendly, courteous manner and adheres to the Yes We Can policy efficiently resolving customers questions and requests

Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer

Able to learn and adapt to current technology to assist customer needs

Delivers the highest level of customer service through effective problem solving

Solicits, opens and activates Kohls Charge applications and loyalty programs

Ensures that all cash handling procedures are done in accordance to policy and procedure

Complete transactions accurately and efficiently while engaging customers

Flexible and willing to cross-train and work in other areas of the store, as needed

Adherence to Kohl's policy and procedures

Regular attendance

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Full & Part Time Retail Sales Associate

40906 Barbourville, Kentucky Kohl's

Posted 3 days ago

Job Viewed

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Job Description

Responsibilities

Creates a friendly and welcoming environment by greeting and offering assistance to customers

You are the face to the customer ensuring they remain the top priority while balancing tasks and routines

Smiles and Says Hi! Greets all customers and associates, assists in a friendly, courteous manner and adheres to the Yes We Can policy efficiently resolving customers questions and requests

Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer

Able to learn and adapt to current technology to assist customer needs

Delivers the highest level of customer service through effective problem solving

Solicits, opens and activates Kohls Charge applications and loyalty programs

Ensures that all cash handling procedures are done in accordance to policy and procedure

Complete transactions accurately and efficiently while engaging customers

Flexible and willing to cross-train and work in other areas of the store, as needed

Adherence to Kohl's policy and procedures

Regular attendance

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Retail Service Specialist

40906 Barbourville, Kentucky O'Reilly Auto Parts

Posted 3 days ago

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Job Description

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply.ESSENTIAL JOB FUNCTIONSLead store team members in providing excellent customer service to retail and professional customers.Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc.)Ensure telephone is answered according to company policy.Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.All other duties as assigned.SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIESRequired:Strong communication skillsAbility to obtain RSS CertificationDesired:Retail sales experience, preferably in auto partsAutomotive systems and repair knowledgeASE CertificationFluency in multiple languages (Spanish is highly desired)O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package:Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career GrowthO'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call , ext. 68901, and provide your requested accommodation, and position details.

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