948 Sales Support jobs in Dallas

Your work shapes the world at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Caterpillar's Retail Electric Power Solutions team has an exciting opportunity as a Sales Support Specialist. This role supports day-to-day sales activities by providing information and assistance to customers, dealers, and internal organizations.

• Build and maintain relationships with dealers, customers, and internal partners to ensure alignment and successful execution of sales growth goals.
• Develop and grow sales through cooperative purchasing contracts. Manage existing contracts, vendor relationships, and sales reporting.
• Manage internal inventory stocking plan, configurations, and inventory turns.
• Develop and lead team sales & operations planning processes.
• Plan and execute training events, webinars, and dealer events.

• Strong communication skills, able to present and communicate to a variety of audiences.
• Able to prioritize tasks, manage competing deadlines, and ensure on-time project delivery.
• Able to influence decision-making through data-driven insights.
• Able to develop and execute project plans that align with short-term and long-term business goals.
• Proficiency in O365 software. Experience with Power BI and Salesforce.com desired.
• Degree in marketing, sales, business, engineering, or equivalent experience desired.

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

• This position is located in Dallas, TX.
• Domestic travel up to 25% & minimal international travel is required.
• Domestic relocation assistance is not offered for this position.
• Visa sponsorship is not offered for this position.
• This position requires the candidate to work a 5-day-a-week schedule in the office.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website.

Summary Pay Range: $87,480.00 - $131,280.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees

OVERVIEW

Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance.

We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside.

SUMMARY

Our Sun & Ski Sports store is seeking a driven Cashier / Sales Support . We are looking for candidates that have the passion and drive to be number one and to work in a team atmosphere! Here you'll help cultivate an environment that is exciting, interactive, and fun for both customers and employees! These are amazing opportunities for dynamic individuals.

JOB RESPONSIBILITIES

• Create a great first impression of our store to all customers by greeting them with enthusiasm and a genuine smile as they enter our store.
• Ensure you deliver exceptional Customer Service that is consistent and beyond expectations.
• Know the location of all merchandise in the store so that you can promptly and correctly direct them to the area of the store with the items they are seeking.
• Remain familiar with the merchandise carried in the store in order to answer basic customer questions.
• Know each store employee's areas of expertise to assist customers.
• Be prepared to assist on the sales floor and other areas of the store, as business needs dictate.
• Ensure that you are aware of current advertised items and specials.
• Perform all cash register/point-of-sale functions accurately and efficiently, such as: sales, returns, exchanges, credit card sales, layaways, special orders, transfer in/out, etc.
• Process all forms of payment according to policy.
• Open and close the cash register daily without need for supervision.
• Maintain an organized, clean and well stock Front Desk/Cash Wrap area.
• Answer the telephone in a polite and enthusiastic manner; then direct the call to the appropriate department or employee.
• Be readily able to give clear and concise directions to the store to calling customers.
• Notify management of any suspicious people or situations.
• Loss Prevention, maintain accurate cash control and minimize inventory losses.

• Preferred: Outdoor Enthusiast
• Preferred: Cashier experience
• Exceptional interpersonal and communication skills
• Strong basic math skills, with attention to detail and ability to multitask.

> Our client, a leading supplier in the industrial distribution sector, is seeking a reliable and detail-oriented Sales Support Associate to join their team in Grand Prairie, TX. This temp-to-hire opportunity offers full-time, weekday hours and compe Sales, Support, Associate, Technology, Staffing

Sales Support Administrator

The Sales Support Administrator is responsible for providing administrative support to Key Account Managers and Key Account Support Specialists to achieve the organization's sales objectives. This role will also work closely with other internal Advantage Solutions associates on tasks related to assisting the KAM/KASS role. The incumbent may be dedicated to servicing one or multiple clients' goals, while also encompassing customer relations and implementation.

Job Will Remain Open Until Filled

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Provide administrative support to Key Account Manager and Key Account Sales Specialist
• Verify accuracy of pricing and promotional details as needed
• Provide customer support, including but not limited to resolving deduction questions, pricing discrepancies, and miscellaneous issues
• Involvement in new item setup process, including communicating pricing and spec sheets, and ordering samples/flats

• Work in custom client/customer systems as needed, including but not limited to creation of trade promotions, approval of promotions, and other tactical maintenance
• Access client internal data and/or SharePoint to download and distribute key information
• Request client approvals on emails, promotional plans, etc.

• Maintain and update item distribution lists for relevant clients, customers
• Pull and circulate client/customer reports, including but not limited to shipments, spins, price lists, and Ad Lumina reporting
• Maintain and update trackers related to inventory, assortments, review dates, etc.

• Other duties, responsibilities and activities as assigned

• Strong written communication and verbal communication skills
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Track record of building and maintaining relationships
• Strong computer skills including proficiency with Microsoft Word, Excel, Outlook, and web browsers
• Working knowledge of syndicated data and general reporting
• Proven track record of being a team player

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. r enjoy the benefits and privileges of employment as required by the law.

• Support the CSS team with quoting, order processing, fulfillment, customer service, and warranty claim handling across various customer types and market segments, ensuring effective and timely execution.

• Create and manage customer-specific proposals for both standard and customized engagements.

• Ensure accurate and timely input of sales quotes and orders into SAP and/or CRM systems.

• Support the commercial team by focusing on specific product lines and market segments to optimize processing efficiency, maintain proper pricing/margin structures, and meet customer expectations.

• Provide excellent customer service and basic technical support as needed; engage with customers throughout the post-sales process.

• Maintain strong client relationships and develop a clear understanding of customer needs to support long-term growth in product sales and service satisfaction.

• Perform sales follow-up on previously submitted quotations and customer requests for product information.

• Assist marketing and commercial initiatives by supporting customer awareness campaigns, outreach activities, and other related efforts.

• Interface with internal departments (Sales, Planning, Logistics, Finance, Quality) and external stakeholders (customers and GE Grid Solutions representatives) to address day-to-day commercial issues.

• Follow up with Production to confirm delivery schedules; communicate lead times and pricing updates to internal and external customers.

• Attend weekly meetings with Sales and Production teams to review order status and align priorities.

• Work with the Quality team to help resolve warranty issues while maintaining strong customer relationships.

• Assist Accounts Receivable in following up on past-due invoices.

• Contribute to key projects and commercial initiatives led by the Customer Support Leader.

• Support import/export processing as assigned.

• Coordinate logistics and execution for customer-facing training events (e.g., catering, materials, venue, etc.).

• Ensure alignment with Prolec-GE Waukesha Components' sales goals and contribute to continuous improvement in customer satisfaction and operational excellence.

• Excellent oral and communication skills
• General office skills, including Word and Excel
• Excellent planning, organizational, and time management skills
• Work efficiently under pressure and help motivate employees to meet demands
• Leading and supporting successful projects
• Strong presentation and negotiation skills

• High School diploma or equivalent required.
• 1-2 years of experience in customer service or sales, ideally in an industrial, utilities, or technical environment.
• Experience working with SAP and CRM systems (preferably Salesforce).
• Strong communication and interpersonal skills, both verbal and written.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office Suite, especially Excel and Outlook.

• BS/BA in related discipline (engineering, business, marketing, etc.)

• 3-5 years sales or customer service experience in related industry (industrial, oil, gas, utilities, etc.)

• 5+ years of successful experience in power systems and/or substation experience and successful demonstration of Principle Duties and Responsibilities as presented above.

Job Title:

Customer Support Specialist

Job Family:

Customer Services

JOB SUMMARY

The Customer Support Specialist plays a key role in supporting the full commercial transaction cycle, including quoting, order entry, processing, fulfillment, customer service, and post-sales support. This position ensures timely and accurate input of sales orders and quotations, supporting the day-to-day operations of the company's various product lines.

The role requires strong coordination with internal teams (Sales, Planning, Logistics, Finance, and Quality) and clear, proactive communication with customers to ensure customer satisfaction, operational efficiency, and alignment with Prolec-GE Waukesha, Inc. Components' sales objectives.

Additionally, the Customer Support Specialist contributes to marketing and sales initiatives by maintaining strong client relationships, understanding customer needs, and helping drive long-term growth in product sales and customer engagement.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Support the CSS team with quoting, order processing, fulfillment, customer service, and warranty claim handling across various customer types and market segments, ensuring effective and timely execution.

• Create and manage customer-specific proposals for both standard and customized engagements.

• Ensure accurate and timely input of sales quotes and orders into SAP and/or CRM systems.

• Support the commercial team by focusing on specific product lines and market segments to optimize processing efficiency, maintain proper pricing/margin structures, and meet customer expectations.

• Provide excellent customer service and basic technical support as needed; engage with customers throughout the post-sales process.

• Maintain strong client relationships and develop a clear understanding of customer needs to support long-term growth in product sales and service satisfaction.

• Perform sales follow-up on previously submitted quotations and customer requests for product information.

• Assist marketing and commercial initiatives by supporting customer awareness campaigns, outreach activities, and other related efforts.

• Interface with internal departments (Sales, Planning, Logistics, Finance, Quality) and external stakeholders (customers and GE Grid Solutions representatives) to address day-to-day commercial issues.

• Follow up with Production to confirm delivery schedules; communicate lead times and pricing updates to internal and external customers.

• Attend weekly meetings with Sales and Production teams to review order status and align priorities.

• Work with the Quality team to help resolve warranty issues while maintaining strong customer relationships.

• Assist Accounts Receivable in following up on past-due invoices.

• Contribute to key projects and commercial initiatives led by the Customer Support Leader.

• Support import/export processing as assigned.

• Coordinate logistics and execution for customer-facing training events (e.g., catering, materials, venue, etc.).

• Ensure alignment with Prolec-GE Waukesha Components' sales goals and contribute to continuous improvement in customer satisfaction and operational excellence.

KNOWLEDGE, SKILLS & ABILITIES

• Excellent oral and communication skills
• General office skills, including Word and Excel
• Excellent planning, organizational, and time management skills
• Work efficiently under pressure and help motivate employees to meet demands
• Leading and supporting successful projects
• Strong presentation and negotiation skills

EDUCATION AND EXPERIENCE

Required Education / Experience

• High School diploma or equivalent required.
• 1-2 years of experience in customer service or sales, ideally in an industrial, utilities, or technical environment.
• Experience working with SAP and CRM systems (preferably Salesforce).
• Strong communication and interpersonal skills, both verbal and written.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office Suite, especially Excel and Outlook.

Preferred Education / Experience

• BS/BA in related discipline (engineering, business, marketing, etc.)

• 3-5 years sales or customer service experience in related industry (industrial, oil, gas, utilities, etc.)

• 5+ years of successful experience in power systems and/or substation experience and successful demonstration of Principle Duties and Responsibilities as presented above.

CONTEXT

Reports To:

Customer Support Leader

Number of Staff:

0

Department:

Sales

FLSA Status:

Non-Exempt

Location:

Dallas

ADDITIONAL INFORMATION

Key Working Relationships

Functional Leaders: Engineering, Human Resources, Sales Operations, Sourcing, Operations

Physical Demands

Must be able to sit or stand for extended periods of time

Working Conditions

Shop-floor and office environment, located on large manufacturing campus

Prolec-GE Waukesha, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, protected veteran status, or any other reason prohibited by applicable law.

Dillard's - Town East Center @ 5000 Town East Mall - (Retail Associate / Store Receiver / Team Member / Both PT & FT schedules available) - As a Store Sales Support Associate at Dillard's, you will: Process merchandise; Move merchandise from the backroom to the salesfloor; Stock shelves ensuring proper merchandising techniques; Set-up, move and clean fixtures, sales displays and end-caps; Ensure cleanliness of the store; Possess excellent telephone etiquette; Exhibit an eagerness to help guests with gift wrapping, package shipping and processing account payments.Hiring Immediately >>