1100 Sales Support jobs in Elk Grove Village
Client Sales Support Associate
Posted 3 days ago
Job Viewed
Job Description
**General Information**
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City
Oak Brook
State/Province
Illinois
Country
United States
Department
SALES SUPPORT
Date
Tuesday, April 29, 2025
Working time
Full-time
Ref#
20035719
Job Level
Individual Contributor
Job Type
Experienced
Job Field
SALES SUPPORT
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
39,960
Annual Base Salary Maximum
79,920
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers ( , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers ( .
**Description & Requirements**
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**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at .
**Job Description**
At Xerox, we are redefining the workplace experience. We leverage our deep heritage in innovation to deliver essential workplace solutions that simplify how work gets done today. We are committed to excellence, innovation, and delivering value to our clients through cutting-edge technology and exceptional service.
Xerox is seeking a proactive and detail-oriented **Client Sales Support Associate** to join our high-performing team. In this critical role, you will support Client Executives by serving as a key liaison between our clients and internal departments-including Managed Services, Enterprise Sales, and Advanced Solutions. You'll play a central role in enhancing client relationships, identifying technology solutions that align with business operations, and ensuring seamless communication and service delivery. The ideal candidate is a strong communicator, highly organized, and self-motivated, with the ability to thrive in a fast-paced, collaborative environment.
**Primary Responsibilities**
+ Serve as the communication bridge between Client Executives and internal departments to foster collaboration and operational efficiency.
+ Research client business operations to support the identification of technology solutions tailored to their needs.
+ Maintain and grow client relationships through regular, proactive communication and support.
+ Assist in the preparation of reports, proposals, and presentations to enhance client engagements.
+ Prioritize and respond to client inquiries via phone, email, and other channels regarding quotes, orders, specifications, and special pricing.
+ Troubleshoot client issues and provide expert-level assistance on technology-related questions.
+ Work with operations teams to create and update client account information in internal systems.
+ Provide regular updates and insights to Senior Client Executives and step in with support when needed.
+ Participate in ongoing company and vendor-led training sessions to stay informed on industry developments and product offerings.
**Required Skills and Qualifications**
+ Strong attention to detail with the ability to set and manage realistic expectations.
+ Excellent multitasking abilities in a high-volume, fast-moving work environment.
+ Clear and effective verbal and written communication skills.
+ Superior organizational and time-management skills.
+ Self-driven and motivated with a solution-oriented mindset.
+ Ability to build and maintain strong client relationships.
+ Capable of working independently and managing tasks with minimal supervision.
**Why Join Xerox?**
+ Opportunity to work with an industry leader and an innovative global team
+ Career growth and advancement within a supportive environment
+ Access to cutting-edge training, tools, and technologies
+ Competitive compensation and benefits package
#LI-HYBRID
#LI-DH1
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore our commitment to diversity and inclusion: People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
Sales Support Representative
Posted 2 days ago
Job Viewed
Job Description
**Stericycle is now part of WM!** To learn more about WM's acquisition of Stericycle, **CLICK HERE** to read the press release!
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
Under general direction role may include: providing customer service, billing/pricing/collections resolution, contract administration, service issues resolution, information management, customer file maintenance, lead routing, and record generation while possibly growing new and secured business through service level upgrades and expanded product offerings for assigned accounts on a daily basis.
**This position will be located in our Bannockburn, IL office (Monday - Thursday, remote on Fridays).**
**Key Job Activities:**
+ Provides dedicated customer service and support via telephone, email, web, and mail
+ Assisting the sales team with the preparation of sales documents and/or data entry
+ Proactively conducts outbound phone and email campaigns to customers
+ Understands how to research an account and determine pricing, contract information, lead routing, etc.
+ Provides regular and ad-hoc reporting and assistance to various Sales teams
+ Acts and communicates as a subject matter expert, trainer, coach, and key reference contact as new reps are onboarded
+ Perform other duties and responsibilities, as assigned.
**Experience:**
+ Preferred Education: in Associate or Equivalent
+ Education equivalent to an Associates Degree, or the equivalent in related work experience demonstrating a sound knowledge of Salesforce administration, time management, proficiency in excel reporting, pivot tables, data analysis, customer service
+ Two or more years of related work experience in a sales support capacity.
+ Demonstrating analytical skills while providing excellent customer service to all customers & sales reps preferred
+ Demonstrates an elevated level of knowledge of Microsoft Office including but not limited to Excel, Word, Salesforce, and PowerPoint; and general knowledge of general database use.
+ Compensation starting at $21.00
**Benefits:**
Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program that includes medical, dental, vision, and prescription coverage, healthcare, and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.
**Our Promise:**
Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
**_Disclaimer:_**
_The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice._
Sales Support Specialist
Posted 2 days ago
Job Viewed
Job Description
What You'll Do
As an Inside Sales Representative, you'll be the heartbeat of our customer experience-managing key accounts, supporting sales initiatives, and ensuring seamless communication across departments. Your day-to-day will include:
+ Managing customer accounts to boost satisfaction, sales, and profitability
+ Handling quotes, orders, delivery updates, and follow-ups
+ Resolving customer issues, processing credits/debits, and managing returns
+ Collaborating with Operations and Engineering to meet customer needs
+ Monitoring pricing and inventory agreements
+ Supporting the outside sales team with timely insights and updates
+ Maintaining detailed documentation and ensuring service continuity
+ Answering inbound calls (approx. 45/day when on phone duty) and providing top-tier support
+ Working with both domestic and international clients on the Power Transmission Team
What You Bring
Must-Haves:
+ 2+ years of experience in manufacturing sales support or customer service
+ Strong product knowledge and ability to manage technical details
+ Proficiency in Microsoft Office Suite
+ Experience with order entry and ERP systems
Nice-to-Haves:
+ Familiarity with QAD software
+ CRM experience and KPI tracking
Tools You'll Use
+ ERP Systems (QAD preferred)
+ Microsoft Office Suite
+ CRM platforms
+ Headset for call routing and communication
Pay and Benefits
The pay range for this position is $28.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Wheeling,IL.
Application Deadline
This position is anticipated to close on Jul 26, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Sales Support Specialist
Posted 2 days ago
Job Viewed
Job Description
As a part of a vast, international network of corporate and industrial resources, the company offers its customers the finest state-of-the-art power transmission products available in the world. The company name is synonymous with excellence in quality, dependability, and customer service. Currently, the company has an excellent opportunity for an Inside Sales Representative in our corporate headquarters in Wheeling, IL.
Position: Inside Sales Support Representative
Location: Wheeling, IL 60090
Schedule: Monday-Friday, 8:00 AM-5:00 PM (in-office)
Pay: $28/hour (weekly pay)
Start Date: August 4th
Key Responsibilities
+ Manage customer accounts to increase satisfaction, gross margin, and sales.
+ Handle quotes, orders, follow-ups, and delivery information.
+ Resolve customer issues, process credits/debits, and authorize returns.
+ Communicate customer needs to Operations and Engineering.
+ Monitor price inventory agreements.
+ Support outside sales team members.
+ Maintain detailed documentation and ensure service continuity.
+ Handle 50-75 large orders with multiple line items.
+ Participate in a rotating phone support schedule (approx. 45 calls/day when on phones)
Required Skills & Experience
+ Minimum 2 years in manufacturing sales support or customer service.
+ Strong product knowledge management.
+ Proficiency in Microsoft Office Suite.
+ Experience with order entry systems
Nice to Have:
+ Experience with QAD ERP software
Thank you for considering this opportunity! Please apply directly with an updated resume. Upon review of your application, you may receive a phone call from a TEKsystems Recruiter to discuss the next steps in our hiring process.
Pay and Benefits
The pay range for this position is $8.00 - 28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Wheeling,IL.
Application Deadline
This position is anticipated to close on Aug 1, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Sales Support Representative
Posted 3 days ago
Job Viewed
Job Description
**Stericycle is now part of WM!** To learn more about WM's acquisition of Stericycle, **CLICK HERE** to read the press release!
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**This position will be onsite in our Bannockburn, IL location (Monday - Thursday, remote on Fridays)**
**Position Purpose:**
Under general direction role may include: providing customer service, billing/pricing/collections resolution, contract administration, service issues resolution, information management, customer file maintenance, lead routing, and record generation while possibly growing new and secured business through service level upgrades and expanded product offerings for assigned accounts on a daily basis.
**Key Job Activities:**
+ Provides dedicated customer service and support via telephone, email, web, and mail
+ Assisting the sales team with the preparation of sales documents and/or data entry
+ Proactively conducts outbound phone and email campaigns to customers
+ Understands how to research an account and determine pricing, contract information, lead routing, etc.
+ Provides regular and ad-hoc reporting and assistance to various Sales teams
+ Acts and communicates as a subject matter expert, trainer, coach, and key reference contact as new reps are onboarded
+ Perform other duties and responsibilities, as assigned.
**Experience:**
+ Preferred Education: in Associate or Equivalent
+ Education equivalent to an Associates Degree, or the equivalent in related work experience demonstrating a sound knowledge of Salesforce administration, time management, proficiency in excel reporting, pivot tables, data analysis, customer service
+ Two or more years of related work experience in a sales support capacity.
+ Demonstrating analytical skills while providing excellent customer service to all customers & sales reps preferred
+ Demonstrates an elevated level of knowledge of Microsoft Office including but not limited to Excel, Word, Salesforce, and PowerPoint; and general knowledge of general database use.
+ Compensation starting at $21.00
**Benefits:**
Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program that includes medical, dental, vision, and prescription coverage, healthcare, and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.
**Our Promise:**
Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
**_Disclaimer:_**
_The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice._
Sales Support Representative
Posted 3 days ago
Job Viewed
Job Description
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Ferguson is currently seeking an individual to fill an immediate need for a Sales Support Representative.
**Schedule: Monday through Friday 7:30 am to 4:30 pm and one Saturday on rotation every 4 or 6 weeks, 10:00 am to 3:00 pm.**
**The starting pay for this position is $24/hr depending on experience.**
**Responsibilities:**
+ Work together with Sales associates to support customer needs by determining the best products and solutions.
+ Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
+ Coordinate deliveries on behalf of customers.
+ Answer sales calls for general information, addressing and resolving customer concerns or questions.
+ Ability to effectively use customer relationship management (CRM) system and phone system.
**Qualifications:**
+ Minimum 1-5 years of sales and/or customer service experience is preferred.
+ Exhibit strong skills for sales, including the ability to upsell.
+ Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
+ Ability to react well in a fast-paced environment & follow through on commitments.
+ Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
+ Prior experience in decorative plumbing, lighting and appliances preferred.
+ Inside sales experience helpful.
+ General digital literacy including Microsoft Office.
+ Ability to quickly learn product knowledge and processes.
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
-
**Pay Range:**
-
$0.57 - 32.91
-
**_Estimated Ranges displayed are Monthly for Salaried roles_** **OR** **_Hourly for all other roles._**
-
This role is Bonus or Incentive Plan eligible.
-
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
-
_The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability._
_Ferguson Enterprises, LLC. is an equal employment employer_ _F/M/Disability/Vet/Sexual_ _Orientation/Gender_ _Identity._
Equal Employment Opportunity and Reasonable Accommodation Information (
Sales Support Coordinator
Posted today
Job Viewed
Job Description
Become a full-time Sales Support Coordinator with Stampede Culinary Partners, Inc. to play an integral part in our daily operations and directly support our continued success! This entry-level administrative role gives you the unique opportunity to gain exposure to various aspects of the business and earn promotions within your field of interest.When you join our office, you earn competitive pay and receive incredible benefits and perks like:Health, dental, and visionHSA/FSASTD/LTDLife and AD&DAccident insurancePet insurance401(k) with employer matchGroup hospital indemnityFloating holidayPension plan after 1 yearMental health support programEmployee discounts on meat and veggiesEvent BBQs and recognition programsOn-site parking and bus route accessAre you ready to learn more and grow professionally with our vibrant business? Don't miss out; apply today!YOUR DAY-TO-DAY AS OUR SALES SUPPORT COORDINATORIn this entry-level role, you provide invaluable administrative assistance to assigned sales representatives, supporting them with whatever they need to elevate the client experience and facilitate business growth. This includes helping with tasks like setting up accounts, preparing monthly reports, maintaining inventory, and coordinating product delivery and pick-up. You collaborate with departments such as purchasing, customer service, quality assurance, and upper management to deliver seamless customer experiences throughout the entire sales process.As orders come in, you help coordinate the shipping process from beginning to finish to ensure accurate and timely deliveries. You expertly handle any product issues, manage item returns, and assist with payment logistics. To support marketing efforts, you help prepare PowerPoint presentations, set up photoshoots, obtain competitive product samples, and plan conventions and trade shows. You closely review customer commitments, stay on top of market trends, and help with international exports. Tackling other administrative responsibilities as they come up, you play a critical role in our business development and client satisfaction!Here's what we need from our entry-level Sales Support Coordinator:Bachelor's degreeProficiency with computers, basic office equipment, contact management systems, order processing systems, and Microsoft Office (Word, Excel, Outlook, and PowerPoint)Excellent written and verbal communication skillsPhone etiquette with an ability to speak pleasantly and professionallyAttention to detail and organizational skillsWillingness to travel up to 20%, potentially over the weekendsWHY CHOOSE US?Stampede Culinary Partners, Inc. is an innovative protein solutions company that focuses on custom protein development and processing. Our customers include leading restaurants, top retailers, leading food service distributors, home delivery customers, and other emerging segments. The ability to satisfy our mission depends largely on our greatest asset, our employees! Our company culture is built on the expertise and experience of all our employees and driven by the 5 pillars that we hold ourselves to daily: perform passionately, challenge directly and respectfully, commit to teamwork, and embrace innovation.Join our office as an entry-level Sales Support Coordinator and become a crucial part of our success! Apply for this administrative role today using our initial, mobile-friendly application.
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Sales Support Coordinator
Posted today
Job Viewed
Job Description
. Serve as the initial service contact for appointed agents and provide outstanding end-to-end support. Respond to inquiries related to enrollment, billing, benefits, and underwriting with clarity and professionalism. . Deliver proact Support, Sales, Coordinator, High School, Technology, Staffing
Sales Support Specialist
Posted today
Job Viewed
Job Description
The Sales Support Specialist is an exciting and dynamic position that will appeal to a creative, resourceful, high-energy, and organized person who thrives in service-oriented and customer-facing situations. This role is highly collaborative, working Support Specialist, Sales, Support, Specialist, Customer Experience, Business Services, Manufacturing
Sales Support Representative
Posted today
Job Viewed
Job Description
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Ferguson is currently seeking an individual to fill an immediate need for a Sales Support Representative.
Schedule: Monday through Friday 7:30 am to 4:30 pm and one Saturday on rotation every 4 or 6 weeks, 10:00 am to 3:00 pm.
The starting pay for this position is $24/hr depending on experience.
Responsibilities- Work together with Sales associates to support customer needs by determining the best products and solutions.
- Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
- Coordinate deliveries on behalf of customers.
- Answer sales calls for general information, addressing and resolving customer concerns or questions.
- Ability to effectively use customer relationship management (CRM) system and phone system.
- Minimum 1-5 years of sales and/or customer service experience is preferred.
- Exhibit strong skills for sales, including the ability to upsell.
- Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
- Ability to react well in a fast-paced environment & follow through on commitments.
- Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
- Prior experience in decorative plumbing, lighting and appliances preferred.
- Inside sales experience helpful.
- General digital literacy including Microsoft Office.
- Ability to quickly learn product knowledge and processes.
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
$0.57 - 32.91
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.