589 Sales Talent jobs in Bellevue
Sales Professional - Outside Sales
Posted 10 days ago
Job Viewed
Job Description
Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?
We're looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We'll change everything you ever thought about working in the funeral services industry. This isn't your typical job-and we're not your typical company!
Our Sales Professionals enjoy:
- Unlimited Income Potential - with a competitive commissioned incentive package
- Stability - Service Corporation International (SCI*) includes the Dignity Memorial® brand and is
the nation's largest provider of funeral, cremation and cemetery services. Learn more
at sci-corp.com.
- Company-Provided Leads - we use the world's #1 lead-management system and other best-in-
class technology platforms
- Full Benefits* - including medical, dental and vision insurance and tuition assistance,
PLUS a 401K program with a generous company match!
- Ongoing Training
- Advancement Opportunities
- Certified Great Place to Work since 2017!
**JOB RESPONSIBILITIES**
**Revenue Generation**
+ Responsible for attaining or exceeding monthly sales revenue quota. Applying sales skills, presents Dignity Memorial® Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products. Influences consumer on the benefits of pre-planning for a soft close.
+ Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options. Develops an understanding of each family's unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales. Promotes the SCI Brand and service excellence.
+ Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract. Addresses final questions.
**Prospecting**
+ Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships. Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars. Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends
+ Obtains referrals from families served through after care visits (ACV).
+ Schedules sales appointments. Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.
**Build Relationships with Families**
+ Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments. Connects with families through listening, honest communication and genuine concern
+ Supports families in time of grief with acts of kindness; attends services and/or receptions.
+ Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future
**Teamwork**
+ Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes
+ Shares family concerns with rest of the SCI team
**MINIMUM REQUIREMENTS**
Education
+ High school diploma or equivalent required
+ college coursework preferred
License
+ Funeral Directors License where required by state law
+ Life Insurance license where required by state law; company will support obtaining licensing
+ Current state/province issued driver's license with an acceptable driving record
Experience
+ Sales experience preferred
+ Industry experience a plus
+ Previous Customer Relationship Management (CRM) systems experience a plus
Skills and Abilities
+ Computer and technology skills
+ Goal oriented self-starter
+ Public speaking ability; comfortable presenting to small groups
+ Ability to work well in a team, as well as independently
+ Ability to work a significant number of evenings and weekends
+ Bilingual is a plus
**Compensation:**
Hourly $20.90/commissions/bonuses
**Benefits:**
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
For any difficulties with the application process, please reach out to .
*Based on eligibility requirements
Job Profile ID: S00036
Time Type: Full time
Location Name: OH B.U. Seattle
Sales Professional - Inside Sales
Posted 10 days ago
Job Viewed
Job Description
Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?
We're looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We'll change everything you ever thought about working in the funeral services industry. This isn't your typical job-and we're not your typical company!
Our Sales Professionals enjoy:
- Unlimited Income Potential - with a competitive commissioned incentive package
- Stability - Service Corporation International (SCI*) includes the Dignity Memorial® brand and is
the nation's largest provider of funeral, cremation and cemetery services. Learn more
at sci-corp.com.
- Company-Provided Leads - we use the world's #1 lead-management system and other best-in-
class technology platforms
- Full Benefits* - including medical, dental and vision insurance and tuition assistance,
PLUS a 401K program with a generous company match!
- Ongoing Training
- Advancement Opportunities
- Certified Great Place to Work since 2017!
SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
For any difficulties with the application process, please reach out to .
*Based on eligibility requirements
**Target Compensation Range: $50,000 to $00,000 annually.**
The estimated total target compensation for this position in the first year typically ranges from ** 50,000 to 100,000 annually** based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn ** 100,000 to 150,000 or more annually** . Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.
_(Note: As part of the total compensation plan, this position pays no less than _ _16.66_ _per hour for all hours worked)_
Benefits
Medical Dental Vision Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution Sick Leave Short-Term Disability Long-Term Disability Life Insurance Voluntary Accidental Death or Dismemberment Insurance Dependent Life Insurance SCI 401(k) Retirement Savings Plan with Company match Employee Assistance Program
Job Profile ID: S00070
Time Type: Full time
Location Name: Miller - Woodlawn Memorial Park
Sales Professional - Inside Sales
Posted 10 days ago
Job Viewed
Job Description
Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?
We're looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We'll change everything you ever thought about working in the funeral services industry. This isn't your typical job-and we're not your typical company!
Our Sales Professionals enjoy:
- Unlimited Income Potential - with a competitive commissioned incentive package
- Stability - Service Corporation International (SCI*) includes the Dignity Memorial® brand and is
the nation's largest provider of funeral, cremation and cemetery services. Learn more
at sci-corp.com.
- Company-Provided Leads - we use the world's #1 lead-management system and other best-in-
class technology platforms
- Full Benefits* - including medical, dental and vision insurance and tuition assistance,
PLUS a 401K program with a generous company match!
- Ongoing Training
- Advancement Opportunities
- Certified Great Place to Work since 2017!
**Target Compensation Range: $50,000 to $00,000 annually.**
The estimated total target compensation for this position in the first year typically ranges from ** 50,000 to 100,000 annually** based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn ** 100,000 to 150,000 or more annually** . Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.
_(Note: As part of the total compensation plan, this position pays no less than 20.90 per hour for all hours worked)_
**Benefits:**
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
For any difficulties with the application process, please reach out to .
*Based on eligibility requirements
Job Profile ID: S00070
Time Type: Full time
Location Name: Forest Lawn Funeral Home, Cemetery & Crematory
Luxury Store Sales Professional
Posted 2 days ago
Job Viewed
Job Description
We have been in business for over 110 years and we are proud to be a subsidiary of Berkshire Hathaway. Ben Bridge Jeweler has thirty-six stores, across the United States. We are committed to serving our customers with a quality experience and jewelry that will be treasured for generations. Jewelry is more than just an adornment. It is a means of expression, love, personality, and history. Its meaning only grows with time. We don’t sell to a customer just once; we want to be their jeweler for life!
Ben Bridge Jeweler's store in University Village is seeking a full or part time luxury store sales professional. Our ideal candidate will have fine jewelry and/or watch sales experience, or other luxury sales experience.
Ben Bridge Sales Associates are energetic and committed to creating unforgettable moments that leave lasting memories. They are self-starters, who love jewelry and building lasting relationships. They work well independently and in small, close-knit teams. Our Sales Associates show merchandise with enthusiasm and creativity.
Primary Duties
- Develop authentic relationships with customers by assessing their needs, making personalized product recommendations and creating a memorable experience
- Cultivate an in-depth knowledge of products and provide product knowledge, features and benefits to all customer when presenting merchandise
- Connect with existing and potential customers and maintain customer information utilizing company supported technology
- Inspect and clean customers' jewelry and consult on repairs for jewelry and timepieces
Required Minimum Qualifications
- Goal oriented and sales driven with a passion to exceed
- Positive, enthusiastic, team-spirited work style, exhibiting company core values at all times
- Commitment to outstanding customer service
- Strong attention to detail and high integrity
- Be flexible with work schedule, including holidays
- Excellent listening, written and verbal communication skills; must be fluent in English
- Bilingual is a plus but not required.
- Minimum of 2 years of selling experience in a retail environment; or a combination of 3+ years of customer service experience and education
- Minimum of High School Diploma or equivalent
Expected Work Schedule
- Full Time - 36 - 40 hours a week with open availability, including nights and weekends
- Part Time - 20 - 25 hours a week with evening availability, and weekends
Range: $20.76 - $23.00 + monthly sales bonus based on individual and store performance
Fluctuations in the job market may necessitate adjustments to pay ranges. Final pay determinations will depend on various factors, including, but not limited to experience levels, knowledge, skills, and abilities.
The full-time or part-time hourly schedule is designed to provide flex staffing during key events and peak selling times. You will be eligible for health and welfare benefits (provided you meet the minimum work requirement of 20 hours/week) in addition to sales bonus, monthly incentives and SPIFFs. Other benefits include employee merchandise discounts, paid training and paid time off, such as: vacation, holidays, bereavement and jury duty. Paid training includes certification from the Gemological Institute of America (following completion of one year service time). In addition to our medical, dental and vision insurance, Ben Bridge Jeweler also offers a 401(k) plan with a company match.
Ben Bridge Jeweler is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by applicable law.
Behaviors Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Enthusiastic: Shows intense and eager enjoyment and interest
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Senior Specialty Sales Professional (Ortho) - Seattle, WA
Posted 10 days ago
Job Viewed
Job Description
We want the best and brightest people at Endo to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life.
**Job Description Summary**
Territory includes Washington, Montana, Alaska, and northern Idaho.
Fully functioning sales representative role. Plans and executes a moderately complex sales process, focusing on gaining and leveraging an understanding of the customers' objectives across their full spectrum of needs. The senior sales professional has broad knowledge of the customer and leverages business knowledge to expand relationships with customers. The senior sales professional can fully and knowledgeably articulate the strengths and limitations of assigned Endo products and competitor products and utilizes established relationships and ongoing interactions to sustain trust and deliver value with all relevant contacts at the customer.
**Job Description**
Key Accountabilities
Territory Planning
+ Establish and maintain call objectives for geography with minimal consultation with Area Sales Manager (ASM) to assure proper portfolio balance and planned actions.
+ Develop and complete appropriate territory business plan for optimal activity
Pre-call Planning
+ Create effective call plans that include who to contact, how frequently to contact them, and what products to focus on for each call.
+ Develop and execute an individual prescriber plan of action for maximum selling opportunity as developed through territory business plan.
Sales Call Execution
+ Understand and use approved promotional materials to support marketing message.
+ Employ effective selling model and techniques aligning to current strategies set forth by Endo Pharmaceuticals.
+ Attain and maintain performance guidelines for the following metrics: call activity, appropriate utilization of samples, Quarterly Business Plan update.
+ Incorporate and execute on all expectations regarding adherence to all FDA, PDMA, HPPA, and Endo established Policies on all interactions with Healthcare Professionals.
Post-call Follow Up
+ Maintain up-to-date database to document sales call information, trends, future call objectives, sampling data and overall territory performance.
Territory Management
+ Effectively manage sample accountability program.
+ Execute all administrative responsibilities including but not limited to:
+ Complete weekly activity reports as needed.
+ Synchronize, check email, and voicemail at least once a day.
+ Update ASM on territory business plan on a quarterly basis.
+ Complete and track expense reports every 2 weeks at minimum or at the discretion of the ASM.
Maintain & Expand Market & Professional Knowledge
+ Maintain an in-depth and sophisticated knowledge of specific healthcare issues, products and diseases states that enables quality engagement in meaningful dialogue, builds credibility and add value when calling on health care professionals.
+ Maintain an expert product knowledge base including patient education, consumer education, and factors influencing the market environment.
+ Learn and execute core sales training curriculum.
+ Learn and apply information regarding new and existing products as demonstrated by tests and Field Contact Reports.
+ Gain understanding of local 'Payer' environment and incorporate appropriate sales strategies.
+ Prepare for, attend, and actively participate in all required sales conferences and training classes at local and/or remote locations.
Qualifications
Education & Experience
+ Bachelor's degree with 3-5 years' relevant experience preferred.
+ Biopharmaceutical Industry experience required.
+ B2B sales experience required.
+ All newly hired experiences (i.e. not entry level) Sales Professionals should enter at this level, regardless of their tenure or experience elsewhere.
Knowledge
+ Able to understand technical issues (medical, computer, data analysis)
Skills & Abilities
**Customer Orientation**
+ Externally Focused
+ Actively Listens
+ Manages Emotions
+ Flexes Customer Approach
+ Builds Customer Trust
**Business Acumen**
+ Scans External Environment
+ Makes No Assumptions
+ Analyzes Market Trends
+ Knows Endo as a Business
+ Leverages Internal Network
**Sells Effectively**
+ Initiates Dialogue
+ Insightful Questioning
+ Manages Relationships
+ Advances Adoption
+ Expands Account Depth
**Product & Therapeutic Expertise**
+ Applies Product Knowledge
+ Articulates Marketing Messaging
+ Tailors Marketing Messaging
+ Articulates Competitive Attributes
+ Reframes Conversations
**Drive for Results**
+ Acts with Sense of Urgency
+ Communicates Compellingly
+ Takes Initiative
+ Creates Change
+ Gains Commitment
**Personal Credibility**
+ Upholds Endo's Reputation
+ Takes Accountability
+ Adapts to Change
+ Creates Openness
+ Invests in Development
Physical Requirements
+ Overnight travel is necessary (30% or more). Territory specific.
+ Must have valid driver's license.
+ Ability to safely operate a motor vehicle.
+ Ability to lift up to 10 pounds.
**Compensation & Benefits:**
Endo proudly offers a competitive package of total rewards to our team members, which include the compensation and robust offering of benefits described below.
The base pay target range for this position is indicated below. The selected candidate will be eligible to participate in the company's uncapped sales incentive compensation program and its long-term incentive compensation program. The amounts of compensation under the company's incentive compensation programs, if any, may depend on a variety of factors, including individual and/or company performance. Eligibility for such programs is subject to change.
Endo also offers a variety of benefits, which include medical insurance; dental insurance; vision insurance;?optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid?short-term?disability and?long-term?disability insurance; a 401(k) savings and investment plan with?discretionary match; and paid time off / holidays, determined in accordance with the company's policies. Endo will also comply with any applicable state and local laws*. All benefit offerings and eligibility are subject to applicable plan terms and the company's policies, which are subject to change.
Annual Base Pay Range**: $105,000 - $152,250
* Including, but not limited to, providing time off pursuant to the Colorado Healthy Families and Workplaces Act in accordance with its policies.
** Actual base pay may differ depending on a variety of factors including, but not limited to, the selected candidate's level of experience, skills, education, geographic location and/or, in the case of non-exempt roles, the number of hours worked (for non-exempt roles, the Annual Base Pay Range above is based on 2,080 hours per year).
**_Disclaimer:_** _The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required._
**#LI-REMOTE**
**EEO Statement:**
At Endo, we firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Vertical Lead, Account Management
Posted 10 days ago
Job Viewed
Job Description
Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.
We're looking for a Vertical Lead, Account Management to join Snap Inc! As a member of the Sales team, you will work in a fun, fast-paced, and fluid environment. Working from one of our offices, you will need to bring a creative mindset, detail-oriented focus, and strategic acumen in your approach to building and growing long term business partnerships across brands and their partners.
What you'll do:
+ Manage a team of Account Managers, coaching functional excellence as defined in roles and responsibilities, supporting new team members in onboarding and building their Snap expertise
+ Collaborate and partner with Account Management leadership and Sales leadership to ensure accounts and teams are resourced to maximize positive impact to the business
+ Identify and proliferate category and/or vertical trends; guiding KPI-driven measurement strategies, identifying performance trends, optimizing campaigns to achieve results, and providing strategies for upsell opportunities
+ Build a culture of sharing and disseminate best in class work across the team and broader organization
+ Partner with cross-functional teams (e.g. Sales Enablement, Product Marketing, Ad Support, Analytics, Marketing Science, Creative Strategy) to identify opportunities for training and defining/improving workstreams
+ Identify areas of skill development; partner as appropriate in training efforts
+ Advocate in service of category/vertical product interests; educate the team in the GTM process of new products/features
+ Serve as an effective point of contact for troubleshooting, resolution, and escalation of campaign-related and technical issues
Knowledge, Skills & Abilities:
+ Strong mentoring, coaching, and people management skills
+ Ability to work in a fast paced environment and adaptable to changes
+ Ability to lead multiple projects with strong attention to detail
+ Expert understanding of media management, campaign diagnostics and optimization within a biddable auction advertising environment
+ Demonstrated ability to identify and solve problems by analyzing large data sets
+ Strong analytical and strategic thinking, with the ability to identify key opportunities and transform them into action
+ Impressive relationship building skills and comfortable communicating with senior level executives
+ Ability to work effectively with cross-functional teams and all levels of management
+ Strong presentation and communication skills
Minimum Qualifications:
+ BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience
+ 10+ years experience in digital media space
+ Deep familiarity (e.g. hands-on-keyboard experience or similar) with social/programmatic ad buying platforms
+ 3+ years full funnel campaign activation and measurement experience within Awareness, Consideration and Conversion tactics (with sufficient Pixel familiarity and expertise)
+ Understanding of advertising performance metrics and ecosystem
Preferred Qualifications:
+ 2+ years of experience managing a client services team
+ Strong Excel, PowerPoint and Keynote skills, as well as experience with analyzing datasets, and delivering actionable insights
+ Deep familiarity (e.g. hands-on-keyboard experience or similar) with Snapchat Ads Manager
+ A passion for Snapchat as a user and knowledge of our ad products
If you have a disability or special need that requires accommodation, please don't be shy and provide us some information ( .
"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week.
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).
Our Benefits ( : Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!
Compensation
In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.
Zone A (CA, WA, NYC) ( :
The base salary range for this position is $157,000-$35,000 annually.
Zone B ( :
The base salary range for this position is 149,000- 223,000 annually.
Zone C ( :
The base salary range for this position is 133,000- 200,000 annually.
This position is eligible to participate in a sales incentive program.
This position is eligible for equity in the form of RSUs.
**A Decade of Snap ( **:** Learn about our origin story, values, mission, culture of innovation, and more.
**CitizenSnap ( **:** In our third annual CitizenSnap Report, we demonstrate progress towards our environmental, social, and governance (ESG) goals, and we lay out our plans looking forward.
**The DEI Innovation Summit ( **:** Watch highlights from the 2nd annual DEI Innovation Summit, which brings together thought leaders and DEI experts for a day of courageous conversations to enable bold action.
**Snap News ( **:** Stay up to date on the latest and greatest product and innovation news at Snap
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Account Management - Operations Specialist, Scheduling and Cell Logistics
Posted 7 days ago
Job Viewed
Job Description
we are inspired by a single vision - transforming patients' lives through science.
In oncology, hematology, immunology, and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.
Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today. With therapies only in their infancy and Client's continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible.
The Position:
The Operations Specialist, Scheduling and Cell Logistics will be responsible for monitoring patient
treatment schedules for the manufacturing of Client's clinical and commercial autologous cellular
immunotherapy products. They will resolve real-time operational issues related to transportation,
manufacturing, distribution, and administration.
The primary duty of the Operations Specialist, Scheduling and Cell Logistics is to execute day-to-day
operations (>= 95% of time). Participation in projects and working groups is growth opportunity as
operations permit, considering performance and alignment with development plan.
•Position is office-based in Seattle-Dexter with in-office attendance is required at a 100% on-site capacity
•Position shift time is 1pm- 11pm local time.
•Overtime may occasionally be required as assigned.
•Weekend and holiday on-call support is required as assigned.
•Travel is possible and will not exceed 10%. International travel will not exceed once per
year.
Education and Experience:
•Bachelor's degree or 3 years of work experience
•Work experience in customer service, call center operations, patient services/navigator,
account management, logistics, or supply chain preferred
Responsibilities:
•Act as initial and primary scheduling point of contact for apheresis centers,
manufacturing sites, couriers, and other logistics partners
•Create and maintain patient schedules in coordination with apheresis centers,
manufacturing sites, treatment sites, and third-party logistics
•Monitor collection, delivery, transportation, and manufacturing activities
•Troubleshoot and develop plans of action for issues throughout the patient journey
•Interact with internal and external stakeholders over the phone and email
•Ensure a positive end-to-end customer experience
•Execute escalations and facilitate product returns and product replacements
•Input and maintain transactional data related to patient schedules within Client's
scheduling system
•Document feedback from customers and partners as received
•Actively participate in tactical and other meetings as assigned
•Facilitate daily operations activities and meetings including shift turnover on rotating
basis
•Provide real-time scheduling portal support to external users
•Monitor and triage requests and issues within the case management system
•Provide on-call and holiday support as assigned
•Comply with applicable SOPs, work practices, and other documentation
•Accountable for individual performance
•Execute project tasks as assigned
•Execute working groups tasks as assigned
Knowledge, Skills, and Abilities:
•Highly self-motivated, self-aware, and professional
•Able to work independently and in groups
•Flexible in responding to quickly changing business needs
•Exceptional customer service orientation
•Skilled at managing tense situations and de-escalation
•Eager to work with teams from other regions and cultures
•Able to share workspace for independent and collaborative work
•Strong sense of ownership and accountability
•Fluent reading, speaking, and writing skills required in English
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Account Management - Operations Specialist, Scheduling and Cell Logistics
Posted 24 days ago
Job Viewed
Job Description
we are inspired by a single vision – transforming patients' lives through science. In oncology, hematology, immunology, and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference. Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today. With therapies only in their infancy and Client's continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible. The Position: The Operations Specialist, Scheduling and Cell Logistics will be responsible for monitoring patient treatment schedules for the manufacturing of Client's clinical and commercial autologous cellular immunotherapy products. They will resolve real-time operational issues related to transportation, manufacturing, distribution, and administration. The primary duty of the Operations Specialist, Scheduling and Cell Logistics is to execute day-to-day operations (>= 95% of time). Participation in projects and working groups is a growth opportunity as operations permit, considering performance and alignment with development plan. Position is office-based in Seattle-Dexter with in-office attendance required at a 100% on-site capacity. Position shift time is 1pm-11pm local time. Overtime may occasionally be required as assigned. Weekend and holiday on-call support is required as assigned. Travel is possible and will not exceed 10%. International travel will not exceed once per year. Education and Experience: Bachelor's degree or 3 years of work experience. Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred. Responsibilities: Act as initial and primary scheduling point of contact for apheresis centers, manufacturing sites, couriers, and other logistics partners. Create and maintain patient schedules in coordination with apheresis centers, manufacturing sites, treatment sites, and third-party logistics. Monitor collection, delivery, transportation, and manufacturing activities. Troubleshoot and develop plans of action for issues throughout the patient journey. Interact with internal and external stakeholders over the phone and email. Ensure a positive end-to-end customer experience. Execute escalations and facilitate product returns and product replacements. Input and maintain transactional data related to patient schedules within Client's scheduling system. Document feedback from customers and partners as received. Actively participate in tactical and other meetings as assigned. Facilitate daily operations activities and meetings including shift turnover on a rotating basis. Provide real-time scheduling portal support to external users. Monitor and triage requests and issues within the case management system. Provide on-call and holiday support as assigned. Comply with applicable SOPs, work practices, and other documentation. Accountable for individual performance. Execute project tasks as assigned. Execute working groups tasks as assigned. Knowledge, Skills, and Abilities: Highly self-motivated, self-aware, and professional. Able to work independently and in groups. Flexible in responding to quickly changing business needs. Exceptional customer service orientation. Skilled at managing tense situations and de-escalation. Eager to work with teams from other regions and cultures. Able to share workspace for independent and collaborative work. Strong sense of ownership and accountability. Fluent reading, speaking, and writing skills required in English. #J-18808-Ljbffr
Manager, Account Management, Hub Pickup and Return Points
Posted 4 days ago
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Job Description
Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon Pickup and Returns continues this core customer-centric value by providing pickup solutions for customers that fit their lifestyle. If you are passionate about operations and look around corners for ways to serve customers, we want your help.
We are looking for a Manager, Account Management to join the Pickup and Returns team. This role holder will lead a team of Account managers and will focus on improving partner experience for our Lockers and Counter program in US, CA and MX. The role holder will be responsible for relationship building across enterprise and SMB partners to improve customer experience and offer them a safe and convenient location to collect or return their packages. At Amazon Pickup and Returns we are transforming how quickly and conveniently Amazon delivers to its customers. Our partners want to work with us to host lockers so they can offer the latest convenience for their customers. In this role, you'll have the opportunity to work with a wide variety of partners that include national and franchisee locations.
Key job responsibilities
Lead, coach and inspire a team of Account Managers across multiple regions
Own the overall partner experience offering including onboarding, payments and post install support
Build and cultivate strong relationships with partners in your business vertical; be a trusted advisor and a business advocate while monitoring Partner satisfaction
Relay partner needs and customer feedback to internal Amazon teams including Product Management and Operations
Define key success metrics, goals, track progress and manage through obstacles to achieve your objectives
Lead cross-functional projects across the team and broader organization that help drive process improvements, increased efficiency, and/or unlock network growth
Manage recruiting and hiring efforts across direct team and broader organization
Providing thought leadership around planning, roadmaps and execution
About the team
Amazon PARP is a worldwide network of pickup and return locations. The program enables any business with a physical location to offer secure package pickup and returns to Amazon customers, and in-turn reap benefits from the potential increase in foot traffic and sales at their location. Our Hub partners can select from various product solutions, including Lockers, Counters and Apartment Lockers, to serve customers in their neighborhood.
Basic Qualifications
- Bachelor's degree
- Experience successfully managing dynamic account portfolios
- 5+ years of team management experience
- Experience analyzing data and best practices to assess performance drivers
- Experience influencing internal and external stakeholders
- Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems.
- Track record of developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teams.
Preferred Qualifications
- Experience in E-Commerce, Corporate Retail, Consulting and/or B2B
- Superior communication and presentation skills
- Experience influencing C-level executives
- Experience managing a team and training/on-boarding new members
- Experience using analytical, account management, and productivity tools including Oracle Business Intelligence, CRM tools like SalesForce, Tableau, and Microsoft Office Suites.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,200/year in our lowest geographic market up to $200,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.