19 Salesforce Administrator jobs in Mount Prospect

The Job

As the Salesforce Administrator you will be responsible for implementing Ace's Retail Operations wholesale sales strategies via Salesforce.

This position will be expected to provide recommendations for the various methods of utilizing Salesforce to maximize the value of the tool; maximize the efforts of the field team's efforts regarding the sales cycle; create & provide reporting back to departments within Ace that are collaborating with the field team on a selling opportunity (i.e. merchandising, consumer marketing, etc.)

The Salesforce Administrator is responsible for leading and executing the administration and the ongoing training of Salesforce at ACE.  This includes database administration, management, training and documentation, planning and support of vendor management.  The Salesforce Administrator will work closely with ACE's IT team to execute project work plans to meet the changing needs and requirements of end users.

What you'll do

• Provide technical support and customer service efforts for Salesforce users, diagnose and resolve problems and seek opportunities to enhance work flows.  There are 300+ active end users with the majority of them field based.
• Collaborate/manage ongoing relationships with our business partners including (software) and Ace IT (business intelligence/Ace Data) as well as any project managers to create work flows that keep the Salesforce related projects on time and within budget.
• Execute all configuration changes and proactively monitor the tool for usefulness and data integrity. Develop reports, dashboards and processes that continue to deliver a tool that is seen as a game changer to the end user.
• Communicate with senior leadership on a regular basis project status, potential delays and any timeline changes.
• Utilize and work with a Field Input Team that have given previous direction in the past.  This team represents each of the business functions with Salesforce users:  DM, RM, MDM and PM.
• Own all training as it relates to Salesforce at Ace Hardware. Training all new hires during their first few weeks as well as all ongoing enhancements as upgrades become available and the challenges those upgrades bring. Monitor user adoption rates and respond as needed (additional training, communication or modifications) to improve adoption
• Manage ongoing support requests and administrative needs of all Salesforce end users.
• Maintain day to day operational activities while proactively reaching out to the field for future enhancements to keep the tool relevant and constantly evolving.

What you need to succeed

• Bachelor's Degree and a minimum of 3 years or equivalent experience required.
• Minimum of 2 years' experience in (certifications or experience)
• Strong leadership skills and experience in leading project/program teams
• Excellent project management skills
• Ongoing training and Salesforce administration certification required
• Proficient in data manipulation
• Strong research and analysis skills, including aptitude and skills around managing and organizing large blocks of information.
• Occasional overnight travel required (2-4 nights/month), conferences, internal/external meetings; ability to independently travel as needed, without restriction, by all modes of transportation, including car or plane for training or meetings.

We want to hear from you!

When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

This role will be on site in our Oakbrook, IL corporate headquarters.

Compensation Details:

$105000 - $115000 Per Year

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation.
• Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

* Benefits are provided in compliance with applicable plans and policies.

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We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written Position Description is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CapB is a global leader on IT Solutions and Managed Services. Our R&D is focused on providing cutting edge products and solutions across Digital Transformations from Cloud, AI/ML, IOT, Blockchain to MDM/PIM, Supply chain, ERP, CRM, HRMS and Integration solutions. For our growing needs we need consultants who can work with us on salaried or contract basis. We provide industry standard benefits, and an environment for LEARNING & Growth. Positions are based across geographies. Consultants for some positions MAY opt for remote work depending on the criticality of the work we are doing.

Job Description

Serve as primary system administrator for the Salesforce.com environment

Skills Required:

- Excellent project management skills and a positive attitude

- Minimum two years of experience as a Salesforce.com administrator

- Salesforce.com Admin (ADM201 and ADM211) certified

- Sales Cloud, Service Cloud and Developer certifications preferred

- Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity

- Strong understanding of Salesforce.com best practices and functionality

- Previous experience working in a SCRUM or agile environment preferred

The Salesforce Administrator will lead strategic initiatives within our highly customized Salesforce Sales Cloud, driving impactful projects and delivering innovative solutions that support Lincoln's business objectives. Based in our Chicago office,

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing CIBC Bank USA seeks a Salesforce Administrator to customize Salesforce applications to meet business requirements, including creating custom objects, fields, record types, page layouts, and validation rules. Manage Salesforce CRM platforms, including Sales Cloud, Service Cloud, Financial Services Cloud, Experience Cloud, and Marketing Cloud. Configure and maintain workflow rules, process builder flows, and approval processes to automate business processes. Perform system maintenance, including monitoring system performance, performing health checks, and managing system backups. Create and manage reports and dashboards to provide actionable insights and track key performance metrics. Execute Dev Ops pre- and post-deployment tasks in all environments. #LI-DNI Who you are Position requires a Bachelor’s degree in Computer Science, Computer Information Systems, or a related field, followed by 5 years of progressively responsible experience as a Salesforce Administrator. Experience must include a minimum of: 5 years of experience with Salesforce implementation and management; 5 years of experience with Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL); 5 years of experience with Apex (including CSS, JavaScript, and Lightning components); 5 years of experience with Salesforce sharing and security (including roles, profiles, permissions, OWD, and sharing rules); and 2 years of experience with building complex flows from scratch. Must have Salesforce Administrator or Platform Developer certification. Part-time telecommuting is permitted. Job location: Chicago, IL. RATE OF PAY: $136,739.00 - $144,300.00 per year. To apply, please visit and enter Job Requisition ID 2515513. Alternatively, please send your resume, cover letter, and a copy of the ad to: CIBC, Attn.: H. Lazzaro, 300 Madison Avenue, New York, NY10017. CIBC is an Equal Opportunity Employer M/F/Disability/Veteran . What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit . We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location IL-120 S LaSalle St Employment Type Regular Weekly Hours 40 Skills Application Development, Application Testing, Computer Coding, Database Management, Debugging, End Users, Financial Management System (FMS), Process Builders, Salesforce (Software), Salesforce Implementation, Salesforce Marketing Cloud, Salesforce Sales Cloud, Salesforce Service Cloud, Systems Troubleshooting, Work Collaboratively #J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features. Description We are looking for a skilled Salesforce Administrator to join our team in Schaumburg, Illinois. This is a long-term contract opportunity, ideal for professionals who excel in maintaining and optimizing Salesforce environments. The role requires a proactive individual capable of driving efficiency and delivering impactful solutions within the Salesforce platform. Responsibilities: Configure and manage Salesforce features such as custom objects, workflows, and process automation. Develop and maintain detailed reports and dashboards to monitor key metrics. Deploy changes using tools like Gearset or Chainsets, ensuring seamless transitions. Collaborate with cross-functional teams to gather requirements and implement solutions. Troubleshoot and resolve issues within the Salesforce environment to ensure optimal performance. Maintain data integrity through regular audits and adherence to best practices. Provide guidance and training to users on Salesforce functionalities. Support the integration of third-party applications into Salesforce. Ensure compliance with organizational policies and industry standards. Stay updated with Salesforce enhancements and recommend improvements to existing processes. Requirements: Proven experience in Salesforce administration with expertise in CRM systems. Salesforce Associate Certification is mandatory. Familiarity with deployment tools such as Gearset or Chainsets. Ability to work independently using personal equipment to access required applications. Strong analytical and problem-solving skills. Excellent communication skills for collaboration and user support. Knowledge of Salesforce environment best practices and data management. Ability to adapt and learn new tools or processes as needed. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use. Seniority level Entry level Employment type Full-time Job function Information Technology Industries Software Development #J-18808-Ljbffr

We are seeking a skilled and detail-oriented Salesforce Administrator to join our project-driven organization. The ideal candidate will be responsible for managing, maintaining, and optimizing our Salesforce platform to support business processes and drive organizational efficiency. Key Responsibilities: Configure and maintain Salesforce system settings, user profiles, and security permissions Create and manage custom objects, fields, validation rules, and page layouts Design and implement workflow rules, process builder flows, and approval processes Develop and maintain comprehensive reports and dashboards Manage user access, permissions, and system roles Perform data quality management, including data imports, cleanups, and deduplication Provide user support and training for Salesforce platform Coordinate with internal teams to understand and implement business requirements Troubleshoot system issues and provide technical guidance Maintain system documentation and best practices Requirements Minimum 2-4 years of Salesforce administration experience In-depth understanding of Salesforce configuration and customization Strong knowledge of Salesforce standard and custom objects Experience with data management and system integrations Excellent communication and training skills Proficiency in problem-solving and analytical thinking Preferred Skills: Experience with Salesforce AppExchange applications Salesforce Administrator Certification (Administrator or Advanced Administrator) Knowledge of basic workflow automation Familiarity with CRM best practices Understanding of business process optimization Experience in project-based or consulting environments #J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from KDS Strategic Search Group Executive Director of Salesforce Search & Staffing Authorization to Work: At this time, we are unable to provide H-1B visa sponsorship or transfer for this position. Only candidates authorized to work in the United States without sponsorship will be considered. You must have 4-6 years of experience in Salesforce system administration. Salesforce Application Administrator (you must be onscreen) Location : Hybrid - When remote, you must be on-screen Job Status: Full-Time - 100% Remote (you must be onscreen) Reports To: Senior Manager, IT Application Support Travel Required: N/A About the Role We are seeking a skilled Salesforce Application Administrator to take ownership of our Salesforce platform. You’ll focus on ensuring system performance, optimizing functionality, and enhancing workflows to support organizational objectives. This role combines technical expertise with collaboration across departments to drive platform improvements, maintain security, and ensure data accuracy. You’ll support daily administrative tasks, manage integrations with tools, and develop dashboards and reports that provide actionable insights for the business. Key Responsibilities Proactively identify opportunities for system improvements and implement changes effectively. Work closely with users to gather feedback, resolve issues, and optimize system functionality. Administer changes with minimal disruption, adhering to established change management processes. Oversee integrations, including data exchange processes between Salesforce and third-party platforms like LMS systems. System Security and Configuration Maintain system integrity by managing user roles, profiles, and permissions. Monitor application storage, user licenses, and system updates to ensure smooth operations. Coordinate and test Salesforce platform updates to assess and communicate impacts. Data Integrity and Management Ensure data accuracy by managing imports, identifying and merging duplicate records, and resolving errors. Monitor integrations and exception logs for seamless data exchanges. Regularly audit and maintain high-quality, clean data to support business needs. Reporting and Analytics Develop and maintain customized dashboards and reports to provide actionable insights for teams. Organize and manage reporting structures to improve efficiency across departments. System Troubleshooting and Support Resolve user-reported issues related to workflows, configurations, and system functionality. Collaborate with technical teams to address complex challenges requiring deeper analysis or custom development. Identify trends in system issues and recommend process or platform enhancements. Process Documentation and Improvement Document processes, workflows, and field structures for clarity and consistency. Develop and optimize new processes to improve efficiency and user experience. Must-Have Skills & Qualifications 4 - 6 years of Salesforce system administration experience. Strong understanding of Salesforce standard functionality, configurations, and reporting. Experience supporting third-party system integrations and maintaining data exchange processes. Familiarity with CRM concepts and their impact on business processes. Ability to troubleshoot issues and implement creative, scalable solutions. Preferred Qualifications Experience with tools like Mulesoft or similar integration platforms. Proven success managing data migrations and maintaining clean, high-quality datasets. Bachelor’s degree or equivalent work experience. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Administrative and Support Services, Manufacturing, and Hospitality Referrals increase your chances of interviewing at KDS Strategic Search Group by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Salesforce Administrator jobs in Chicago, IL . Schaumburg, IL $85,200.00-$19,300.00 2 weeks ago Oak Brook, IL 105,000.00- 115,000.00 3 hours ago Chicago, IL 89,000.00- 105,000.00 6 days ago Salesforce Administrator Specialist (Information Services Specialist II, Opt. A) Chicago, IL 6,242.00- 9,021.00 1 week ago Salesforce Business Analyst/Administrator Salesforce Administrator Specialist (Information Services Specialist II, Opt. 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• Own Salesforce Operations for North America
  • Act as the main Salesforce point of contact for North American teams , ensuring regional needs are met and aligned with global Salesforce strategy.
  • Partner with cross-functional stakeholders in the North America region to gather requirements, deliver solutions, and serve as a trusted CRM advisor.
• Customise and Configure Salesforce
  • Design and implement Salesforce solutions tailored to the needs of the Revenue organization in NAM and globally.
  • Manage user roles, profiles, permissions, and data security across regions.
  • Build efficient, automated processes using Salesforce Flows and other tools to streamline workflows and improve productivity.
• Enable and Empower Users
  • Deliver training and support to new and existing Salesforce users.
  • Develop user-friendly materials and lead training sessions that ensure consistent adoption and effective use of Salesforce.
• Troubleshoot and Resolve Issues
  • Serve as the first line of support for Salesforce issues and inquiries from North America users, escalating or collaborating with the European Salesforce team as needed.
  • Monitor and maintain data quality and system functionality, ensuring a smooth and dependable Salesforce experience.
• Monitor and Optimize Performance
  • Track usage and performance metrics, identifying improvement opportunities specific to regional workflows.
  • Recommend and implement enhancements to improve system efficiency and user satisfaction.
• Collaborate Globally
  • Work within our Salesforce team to maintain consistency, share best practices, and drive cross-functional projects.
  • Help bridge the gap between global strategy and regional execution, ensuring alignment while advocating for North America-specific needs.
• Stay Ahead of the Curve
  • Keep up with the latest Salesforce releases, features, and best practices.
  • Evaluate and introduce new capabilities that enhance our CRM environment and support TravelPerk's continued expansion in North America.

• Experience in Salesforce administration and CRM systems.
• At least Admin 201.
• Deep understanding of Salesforce features and functionality.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work both independently and collaboratively.
• Apex ability is a plus.

• Competitive compensation, including equity in TravelPerk
• Generous vacation days so you can rest and recharge
• Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date
• Financial benefits like 401k or Roth with company matching, and HSA or FSA plan
• Subscription to Wellhub, the gym benefit
• Family services that include adoption benefits and paid parental leave from 12 to 16 weeks
• Global presence and hybrid working style
• Unforgettable TravelPerk events, including travel to one of our hubs
• Learning and professional development opportunities
• A mental health support tool with access to therapists year round
• Exponential growth opportunities
• 16 paid hours per year to volunteer for a cause of your choice
• "Work from anywhere" allowance of 20 working days per year

• Serve as system administrator for the Salesforce Service Cloud environment with 600+ users.
• Handle all administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
• Support day to day user support and questions, troubleshoot configuration defects and process gaps.
• Collaborate with users and stakeholders and look for ways and opportunities to improve user and client experience.
• Advocate for Salesforce best practices, provide user assistance and sharing lessons learned.
• Support OmniChannel, Outlook plug-in, OwnBackup data storage
• Complete regular internal system audits and prepare for upgrades.
• Manage Salesforce data feeds and other API integrations.
• Coordinate the evaluation, scope, and completion of new development requests.
• Work with Wheels management team to establish suitable processes to support administrative, development, and change management activities.
• Assist in training of new users and grow the Salesforce skill set across the organization.
• Effectively act as the liaison between our users, vendors, and the application development teams.
• Work independently with members of the user community to define and document development requirements.
• Work closely with IT software development teams with Salesforce integration and provide sound direction and leadership.
• Adhere to IT software development standards and best practices.
• Help develop and maintain Salesforce governance strategy and roadmap.

• No direct management responsibilities, but will provide day-to-day guidance and feedback

• Advanced Salesforce configurations skills
• Excellent project management skills and a positive attitude
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Creative and analytical thinker with strong problem-solving skills
• Must demonstrate exceptional verbal and written communication skills.
• Must demonstrate ability to communicate effectively at all levels of the organization.
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems, and processes.
• Ability to analyze case data and help identify and drive out improvement opportunities.

• Minimum 3 years of experience as a Salesforce administrator
• Salesforce Admin (ADM201 and ADM211) certified.
• Bachelor's in technology of computer Science preferred.
• APEX development experience a plus
• Service Cloud and Developer certifications preferred.
• Proven ability to design and implement new processes and facilitate user adoption.
• Expert understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.
• Expert understanding of Salesforce best practices and functionality
• Expert data management abilities
• Documented history of successfully driving projects to completion
• Demonstrated ability to understand and articulate complex requirements.
• Experience with transactional environments, preferably service industry