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Join to apply for the Security Operations Specialist role at Hilti North America 2 days ago Be among the first 25 applicants Join to apply for the Security Operations Specialist role at Hilti North America Get AI-powered advice on this job and more exclusive features. What's the role? The role of Security Operations Center Operator is responsible for providing exemplary customer service and support to employees, vendors, and customers while monitoring and responding to all activities that impact the security and welfare of Hilti’s assets, including employees. This position serves as the primary contact in crisis situations and the liaison for communications inside and outside of Hilti, providing management with the information and protection required to improve personnel productivity through the knowledge that Hilti is maintaining a safe environment. This role specifically covers the overnight shift from 12:00 a.m. to 8:00 a.m. and requires the ability to remain alert and responsive during these hours. What's the role? The role of Security Operations Center Operator is responsible for providing exemplary customer service and support to employees, vendors, and customers while monitoring and responding to all activities that impact the security and welfare of Hilti’s assets, including employees. This position serves as the primary contact in crisis situations and the liaison for communications inside and outside of Hilti, providing management with the information and protection required to improve personnel productivity through the knowledge that Hilti is maintaining a safe environment. This role specifically covers the overnight shift from 12:00 a.m. to 8:00 a.m. and requires the ability to remain alert and responsive during these hours. Who is Hilti? At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day. Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day. What does the role involve? Accountable and responsible for the protection of Hilti assets (including building, equipment, inventory and property) and the safety of Hilti employees, 7 days a week, 24 hours a day, 365 days a year (includes all remote locations). Knowledge of video monitoring systems (multiple platforms) for all locations. Ability to monitor multiple video cameras at one time, perform regular testing of video monitoring equipment, review video related to security incidents and provide footage to authorized individual as requested. Knowledge of Remote Programming Software (RPS) to make program changes remotely, arm accounts remotely, delete pass codes, and change pass code. Contact stores periodically to assist in alarm user and safety education for the safety and security of Hilti personnel and assets. Provide support to installers and technicians, generate work orders for equipment and track through completion to verify correct operations in all store alarm and video monitoring system installs, and repairs. Respond to alarms or call for service in a timely manner, dispatch and coordinate law enforcement response to incidents from initiation of call for service or alarm to resolution. Monitor Tulsa Operations Center for burglar, fire and severe weather and periodically inspect and test all alarm systems and fire extinguishers, sprinkler systems, computer room environment control units and servers. Assist in personnel issues, handle multiple priorities in emergency/life-threatening situations; direct emergency personnel to location of incident, as needed. Investigate and report irregular activity. Accountable for knowing, understanding, and immediately following emergency procedures. Perform key access control functions, to include updating employee access levels, configuring access levels, and troubleshooting and resolving access control-related issues. Maintain and secure perimeter by regulating and screening ingress/egress of personnel; challenges all personnel without proper identification; screen and direct all walk-in traffic. Additional duties, as assigned. 93% of our people say they're proud to work for Hilti, thanks to the quality of our products and the way we look after our people. What do we offer? In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees. We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate. What you need is: High school diploma or GED (General Educational Development), required Must have CLEET (Council on Law Enforcement Education and Training) certification or obtain within 1 year of employment, required; to be maintained First Aid/CPR and AED (Automated External Defibrillator) certification, required; to be maintained Must pass, or have passed, the National Safety Council Defensive Driving Course or Law Enforcement equivalent Minimum two (2) years’ CLEET experience in a related job, preferred Minimum two (2) years’ experience as an security operations center operator, emergency dispatcher or alarm monitor technician, preferred Prior certified law enforcement or military experience, preferred Programming, network, or PC classes at a technical school or college; Call Center or Customer Service training, preferred Advanced computer skills and proficiency (Microsoft Windows, Office Suite, DVR, Microsoft Teams, and database management), required Strong communication, interpersonal and problem-solving skills, required Must be able to multi-task and handle multiple priorities in an emergency/life-threatening situation while maintaining composure Ability to assist with personnel problems in a non-threatening manner Strong attention to detail Ability to formulate clear decision criteria; evaluate options by considering the implications and consequences and choose a safe and effective option Ability to maintain positive disposition and maintain constructive interpersonal relationships when under stress and can take immediate action when confronted with a problem or when made aware of a situation Must be prepared to know, understand, and immediately follow all emergency procedures Ability to identify and correct conditions that effect employee safety Must be able to put self in unfamiliar or uncomfortable situation to learn Must be service oriented and can work in a team environment Working Conditions 24/7 operation with normal office conditions. Must be available to work weekends and Holidays, any shift, and varying days off / schedule. This role specifically covers the overnight shift from 12:00 a.m. to 8:00 a.m. Why should you apply? Let’s face it, we know there are lots of other companies out there. We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. This role gives you the opportunity to help shape our future and make a real impact from day one. Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other, Information Technology, and Management Industries Construction, Industrial Machinery Manufacturing, and Civil Engineering Referrals increase your chances of interviewing at Hilti North America by 2x Sign in to set job alerts for “Security Operations Specialist” roles. Security Systems Service Lead Technician System Administrator I User / Security Operations Technical Analyst III - Physical Security and Corporate Real Estate Tulsa, OK $66,200.00-$21,800.00 1 day ago Cyber SDC- M365 Security Operations Lead Engineer - Senior - Consulting - Location OPEN Tulsa, OK 73,100.00- 132,900.00 3 weeks ago Cybersecurity - TVM - Vulnerability Management - Senior - Consulting - Location OPEN 1 Tulsa, OK 73,100.00- 132,900.00 1 week ago We’re unlocking community knowledge in a new way. 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Security Operations Specialist Location US-CO-Colorado Springs ID 2025-7570 Category Construction/Facility Management Position Type Full-Time Remote No Clearance Level TS/SCI CI Poly Overview Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions. At Markon, we don't just offer jobs - we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work. Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services. Markon values people and the tremendous impact each individual can make - which is why we're consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation's most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters - bringing out the best in each other to advance our clients' missions. Join us and make a meaningful impact. Markon is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Description Markon is seeking experienced Security Operations Specialists to support the National Reconnaissance Office (NRO) Office of Space Launch (OSL) in support of its launch integration and operations effort. Responsibilities Provide overall security operations support for all launch-related activities, to include SV transportation and processing, Space/Launch Vehicle integration, launch base operations, monitoring and operation of security and payload processing facility systems, and general security requirements and implementation Secure, defend, and preserve data, networks, net-centric capabilities, and other designated systems by ensuring appropriate security controls and measures are in place, and taking internal defense actions Integrate cybersecurity into all aspects of engineering and acquisition of cyberspace capabilities including access to system controls, monitoring, and administration Qualifications Required: TS/SCI security clearance with a current Counterintelligence (CI) Polygraph, preferrably with the NRO. General knowledge of NRO/OSL or other relevant IC/DOD policies and procedures Relevant experience in launch security (physical, personnel, and/or cyber) Familiarity with government launch security policies, directives and instructions. Desired: Current/prior experience in the space launch environment STEM degree Salary Range USD $120,000.00 - USD $150,000.00 /Yr. The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #J-18808-Ljbffr

Company Overview

Safe Sec Group, a prominent player in the IT Services and IT Consulting industry, has been globally serving clients for over a decade. Specializing in secure transportation solutions, our headquarters are in Honolulu. With a dedicated team, we are committed to delivering efficient logistical support to businesses of all scales.

Job Overview

This Junior-level Security Operations Specialist role offers flexible work arrangements across San Diego, Honolulu, Annapolis, Washington D.C., and New York City. Employment modes include Remote, Internship, Freelance, and Hybrid. Candidates should possess 1 to 3 years of work experience, focusing on security operations and consulting.

Qualifications and Skills

• Proficiency in geopolitical analysis to understand global security environments and their local impact.
• Capability to conduct thorough security monitoring, ensuring system integrity and compliance.
• Effective threat analysis skills to anticipate and mitigate potential security risks in advance.
• Experience in incident response, handling and resolving security breaches and issues promptly.
• Strong foundation in international relations (Mandatory skill), understanding its influence on global security.
• Insight into military strategy (Mandatory skill) to assess its impact on current and future security operations.
• Knowledge of tariffs and trade (Mandatory skill) and their effects on international security policies.
• Academic or professional background in security consulting and operations will be an added advantage.

Roles and Responsibilities

• Monitor global security trends and provide insightful geopolitical analysis to inform strategic decisions.
• Conduct regular security evaluations to ensure compliance with international standards and practices.
• Develop and implement incident response protocols aimed at mitigating risk and minimizing damage.
• Collaborate with international partners to align security strategies and counter emerging threats.
• Engage in military strategy assessments to guide operations and improve security measures.
• Analyze the impact of tariffs and trade regulations on global security frameworks.
• Prepare detailed reports and presentations for senior management on security status and recommendations.
• Assist in training less-experienced staff members, promoting knowledge transfer within the team.

Skills: Geopolitical analysis, International Relations, Security Monitoring, Threat Analysis, Incident Response, Military Strategy, Tariffs and Trade

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

The Analyst – Security Operations position is part of the Subpoena Compliance Team (SCT) within the Verizon Security Assistance Team (VSAT) reporting into Corporate Security. The primary mission of the Verizon Corporate Security Organization is to ensure the safety and security of Verizon employees, proprietary information, assets, and facilities.

As an Analyst, you will be responsible for validating, processing and responding to all subpoenas, both civil and criminal, and civil court orders ensuring timely and accurate compliance. From time to time you may be required for a deposition or court appearance as a custodian of business records.

This is a fast-paced environment that provides the opportunity to work both individually and as a part of a team to achieve goals. As the workload is a combination of calls and cases with varying degrees of urgency or deadlines, the ability to exercise sound judgement when prioritizing work is critical.

This is an on-site position with office hours of 7:00 am – 8:00 pm ET. The Analyst is accountable for meeting and exceeding the operational business metrics while simultaneously safeguarding customer information/business records and providing a 5-star customer experience.

Responsibilities include, but are not limited to:

• Responding to requests and legal demands for assistance by law enforcement and attorneys.

• Retrieving company records and analyzing data pursuant to legal documents.

• Verifying the validity of the legal demand, and the legal document allows for release of the requested records while ensuring all policies and procedures are followed.

• Ensuring that all cases are correctly documented and managed end to end in compliance with all applicable laws and company procedures. This includes validating, logging and responding to all legal demands served upon the company for customer records.

• Collaborating with appropriate departments and managers specifically with corporate security/legal/human resources for internal investigations.

• Handling incoming calls and providing assistance.

• Responding to inquiries and demands made by attorneys, prosecutors and other law enforcement personnel.

• Providing guidance to other departments on matters relating to the release of company records.

• Acting as liaison between the company and the law enforcement community.

• Maintaining the highest level of confidentiality.

• Providing value-added feedback to leadership on methods to improve call handling, and increase knowledge of processes and procedures to drive quality improvement.

• Reviewing and updating Methods and Procedures to have up to date resources to conduct day to day job functions.

• Reviewing, investigating and resolving inquiries from our customers.

• Traveling may be necessary for training, court appearances and/or presentations.

You’ll need to have:

• Bachelor's degree or one or more years of relevant work experience required, demonstrated through work experience and/or military experience.

• One or more years of experience in landline or wireless in areas of legal or customer service.

• Knowledge of call processing.

• Willingness to travel up to 25%.

Even better if you have one or more of the following:

• Paralegal certification.

• Knowledge of state and federal laws.

• Ability to handle sensitive and confidential information and matters.

• Knowledge of the Verizon Network and call processing.

• Customer service or technical support experience.

• Self-starter with the ability to make independent decisions and the judgment to know when to seek guidance.

• Ability to prioritize multiple responsibilities and process high volumes of work in a timely and accurate manner

• Proficiency with the use of Verizon billing systems. Primarily: ACSS, iVision, MARS, CoFEE and BARS.

• Strong interpersonal and organizational/prioritization skills.

• Microsoft office and Google Suite skills

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this worksite-based role, you'll work onsite at a defined location(s).

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Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

Security Operations Analyst

Baltimore, MD, USA

Req #464

Wednesday, May 28, 2025

Security Operations Analyst

Tuknik Government Services , LLC (TGS), a Koniag Government Services company, is seeking an experienced SOC Analyst to support TGS and our government customer in Baltimore, MD. The shifts available ares Wednesday to Sunday from 130pm to 10pm or Saturday to Wednesday from 6am to 230pm.

Position Overview:

Work in a Security Operations Center (SOC) environment, providing detailed documentation of reported incidents utilizing ServiceNow. The candidate will function as a SOC Analyst performing triage, investigations, and responding to a wide variety of alerts.

All employees are considered mission critical and are expected to report even during inclement weather conditions .

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

• Providing 24/7/365 monitoring and analysis of security event alerts across the enterprise network.

• Monitoring agency systems and daily log events to identify potential security threats. Sources include, but not limited to, sensor alert logs, firewall logs, content filtering logs, and Security Information and Event Management logs.

• Reviewing incoming alerts, investigating, and ticketing all identified potential security threats using agency incident response ticketing platform.

• Prioritize all incoming alerts and responds accordingly in a timely manner.

• Validating traffic and/or network activity (per alerts/logs) as anomalous in accordance with agency standards and procedures.

• Identifying, investigating, and escalating potential security threats to senior agency resources when needed.

• Measuring and modeling traffic, while identifying patterns and ports.

• Producing reports, both contractual and ad hoc, providing information on events, trends, issues, and activity as requested by the federal customer.

• Providing data for inclusion in the agency's CISA report.

• Utilize OSINT tools to identify and mitigate potential cybersecurity threats to the customer's network.

• Identifying the necessity for, and implementation of, the creation of new intrusion detection signatures.

Work Experience, Knowledge, Skills & Abilities:

• Candidate must have a minimum of 2-4 years of experience as an analyst in a security operations center or similar environment.

• Working knowledge of Security Operations Center systems and the role such systems play in detecting intrusion attempts.

• Documented experience creating custom intrusion signatures to detect specific network traffic anomalies.

• Demonstrated experience in populating sensors with newly available signatures when responding to events or management requests.

• Knowledge of potential threat reporting and tracking by means of at least one large-scale ticketing system (ServiceNow, CAPRS, or other similar system).

• Ability to utilize email, instant messaging, and other monitoring tools to effectively navigate through the incident response process.

• Strong oral presentation skills and the ability to articulate English in a clear and concise manner.

• Demonstrated experience with Windows Operating System and Microsoft 365 tools.

Requirements

• High School Diploma accompanied with related advanced training and certifications in cybersecurity or a related field. BS/BA degree preferred.

• Required certifications include CompTIA A+ and CompTIA Security+. Documented proof of certifications is required prior to the start of employment.

• Experience with Windows Operating System and Microsoft 365 tools.

• Great Written and Communication Skills - Must have the ability to convey information clearly and effectively

• Must live within 2 hours travel of the designated Security Operations Center for which they are applying.

• Must be able to obtain a Public Trust clearance.

Nice-to-haves

• Bachelor's or Master's degree in computer science, or cybersecurity, or information technology.

• Other advanced certifications such as Cybersecurity Analyst+ (CySA+), Certified Ethical Hacker (CEH), or Certified Information System Security Professional (CISSP)

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at (email protected) or by calling to request accommodation.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

Other details

• Job Family IT, Cyber Security, Network Systems

• Job Function Cyber Security Operations Analyst

• Pay Type Hourly

• Baltimore, MD, USA

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