191 Service Advisor jobs in Schererville

Accelerate your potential

Geared for the Driven

Interested in a rewarding career with great pay, outstanding benefits and the opportunity to grow? Valvoline Instant Oil ChangeSM (VIOC), a division of ValvolineTM, is hiring Customer Service Advisors. Whether youre looking for a part-time job with flexible hours or a full-time career with unrivalled advancement potential, youll find it all at VIOC. With an award-winning training program and fair and honest values, were here to help you reach every milestone and have some fun in between.

What youll do

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident and exceptional under the hood and communicating with our guests.

* Deliver a positive first impression to each guest with a warm, friendly greeting * Present oil change options and additional services based on manufacturer recommendations

* Build trust and win repeat, loyal customers

* Evaluate customers' needs, working quickly and efficiently

* Provide hands-on assistance under the hood as needed

* Master products, services, and company knowledge

How youll succeed

* Have effective interpersonal, oral communication skills

* You enjoy interacting with people face-to-face

* You are friendly and ready to work as part of a customer-focused team * Have an eagerness to learn and grow

* You can lift up to 50 pounds

* Have full mobility and the ability to work with your hands above your head * Can stand for extended periods of time and climb stairs

Why choose a career with VIOC?

For over 30 years, weve been bringing the convenience of fast, friendly maintenance service to busy people. Today, we operate over 1,100 locations across the U.S. and growing. Were passionate about cars, but were really in the business of taking care of people. We live by the policy of promoting from within and maintaining an unwavering dedication to hiring, developing and supporting the best talent in the world. Isnt it time you aligned your career to your needs? Join us today!

Benefits include:

* Competitive pay & flexible work schedule

* On-the-job training

* Flexible hours

* We promote from within - a commitment we are passionate about * No late evenings

* Tuition reimbursement *

* Paid vacation, holidays, and sick time*

* Medical, dental, vision, and 401(k) savings plans*

*Terms and conditions apply and benefits may differ depending on location

Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Position Summary

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.

Duties & Responsibilities

• First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
• Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
• Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
• Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
• Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
• Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
• Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
• Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
• In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• High school diploma or equivalent required.
• Valid Driver's License.
• One year of related experience in the automotive service environment.
• One year of sales experience preferred.
• Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
• Strong verbal communication skills.
• Strong customer service skills.
• Ability to work Days, Nights, Weekends, Holidays.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

• Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
• Frequent standing and walking for long periods of time.
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
• Climb up and down ladders to retrieve and stock merchandise.
• Communicate effectively in person, by telephone, or by using telecommunications equipment.
• Enters and locates information on computer.
• Presents information to small and large groups.
• Visually verifies information, often in small print.
• Safely operates a motor vehicle.

The pay range for this position is between $15.00 to $19.80 hr. based on experience + commission

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.
Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.
From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future.
**Job Summary**
Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
**In this role, you can expect to:**
+ Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
+ Have extensive knowledge of the products we sell and the services we provide
+ Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
+ Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
+ Source parts from outside vendors and coordinate delivery
+ Prepare end of shift drop and shift report; Understand various payment types
+ Ensure the cleanliness of service counters, showroom, and customer restrooms
+ Maintain the safety of both our customers and team members
**What we'd like to see:**
+ A dedicated individual who works well with others and is excited to be part of our team!
+ High School Diploma or GED
+ Good verbal and written communication skills
+ Previous cashier and customer service experience; experience in repair or parts shop preferred
+ Presents self in a professional manner to customers, management, and coworkers.
+ Strong suggestive selling skills
+ Basic computer skills
+ Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
+ A valid driver's license
**With us, you'll enjoy:**
+ Competitive wages
+ Medical, dental, vision and life insurance
+ 401(k) with a company match
+ Paid vacation and holidays
+ Tuition reimbursement
+ On-site meal discounts
+ A wide variety of discounts on technology, travel, food and fuel
+ Opportunity for growth and advancement with company paid training
Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.
**Typical Physical Demands**
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
**Work Environment**
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
**Disclaimer**
This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

Mike Anderson Chevrolet of Merrillville, an 10x GM Dealer of the Year award winner, is seeking an Automotive Service Porter to help be a part of an efficient Service Department. Mike Anderson Chevrolet is the #1 Chevrolet dealership in Indiana and we pride ourselves with our award-winning Mark of Excellence World Class Technicians and nationally ranked corvette specialist. Mike Anderson Chevrolet is following safe social-distancing measures and has recently disinfected the whole store. Come join our growing team in a safe environment!

REQUIREMENTS:

• Must be 18 years and older
• Must be willing to submit to and pass a background check & drug screen prior to employment.
• Clean and valid driver's license
• Team player
• Motivated
• Punctual
• Clean and professional
• Must be able to work in fast-paced, high volume environment

RESPONSIBILITIES:

• Drives vehicles to and from service areas and lot as needed
• Assist with vehicle flow within dealership as service tickets are generated
• Provides customer courtesy washes as requested
• Shuttle vehicles and customers on/off premises when needed
• Maintain organization of customer vehicles in service lot
• Assist with snow removal when needed
• Assist with service drive maintenance

BENEFITS:

• Medical, Dental & Vision Insurance
• Vacation Time
• Holiday Pay
• Sick Pay
• 401k with company match
• Advancement Opportunities
• Dealer Discounts
• Strong Community Involvement with Red Cross, Salvation Army and American Cancer Society
• Onsite State-of-Art Collision Center
• Highly skilled, nationally awarded parts and service staff
• Large facility with premier location
• Equal Opportunity Employer

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Automotive Repair Shop Manager - Salary Plus Uncapped Bonuses!

Salary: $60K - $00K+ Annually
Bonuses: Uncapped - Your earnings are in your hands!

We're looking for an experienced Automotive Repair Shop Manager to lead our fast-paced repair shop. If you have a solid background in automotive service management, thrive in a results-driven environment, and are passionate about delivering exceptional customer service, we want you to join us and help lead the shop to success.

Why You Should Apply:

• Great Income Potential - Earn 60K - 100K+ annually with salary plus uncapped performance-based bonuses.
• Immediate Opening - We're ready to bring the right candidate on board immediately!
• Leadership Role - Take full responsibility for shop operations and lead a high-performing team of technicians.

Key Responsibilities:

• Customer Service Excellence : Ensure customers receive outstanding service by addressing their needs, following up on services, and explaining repair options clearly.
• Shop Operations Management : Oversee daily operations, including vehicle inspections, service orders, parts sourcing, and providing accurate pricing estimates.
• Team Leadership : Lead, train, and motivate a team of automotive technicians to achieve high-quality repairs and exceed performance goals.
• Sales & Business Growth : Drive shop sales by promoting services, upselling repair specials, and building long-term relationships with customers.
• Facility & Inventory Management : Maintain an organized and efficient shop environment and ensure inventory levels meet the demands of daily operations.
• Winning Attitude : Be ready to say YES , follow established processes, and strive to win daily by achieving the shop's performance targets.

Qualifications:

• 5+ years of experience in automotive repair shop management or service writing.
• Proven leadership skills - Experience managing a team of technicians and driving business performance.
• Customer-Centric - Excellent communication skills and a dedication to delivering a top-tier customer experience.
• Process-Driven - Ability to follow the established processes to ensure the shop runs smoothly and efficiently.
• Strong Leadership - Ability to motivate and guide your team to success, fostering a positive, high-energy work environment.
• Flexible Availability - Willing to work weekends, evenings, and holidays as needed.
• Valid Driver's License .

What We Offer:

• Performance-Based Pay - Competitive salary plus uncapped bonuses based on shop performance.
• Comprehensive Benefits - Health, Dental & Vision Insurance, Paid Time Off, 401(k) with company match.
• Paid Training - We believe in setting you up for success with ongoing training and support.
• Employee Discounts - Enjoy discounts on products and services for you and your family.

If you're ready to lead a top-performing automotive repair shop, say YES to opportunities, follow the process, and win daily , apply today ! We're looking for a strong leader who is ready to take charge, drive results, and help our team succeed.

Compensation: 60,000.00 - 110,000.00 per year

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything. tires, brakes, oil. so the opportunities to grow and develop expertise with Midas are endless.