272 Service Agent jobs in North Las Vegas
Guest Service Agent
Job Viewed
Job Description
Working at HGV
Hilton Grand Vacations is proud to have a team with diverse abilities that mirror the variety of vacations we offer. We are dedicated to creating a work environment that cultivates growth, allowing our team members to not only improve their existing skills but also acquire new ones to advance their careers. If you are ready to take your career to the next level, consider joining our Call Center team and embark on an exciting journey.
About the role
As an Inbound Call Transfer Agent, youll use your interpersonal skills and positive demeanor to help future guests fulfill their vacation dreams. Your role will involve connecting with potential guests over the phone, qualifying, and selling our discounted vacation packages to preview of our luxurious resorts.
Key Responsibilities
Sell mini-vacation packages for multiple property locations following the business rules for corporate telemarketing both in an inbound and outbound environment
You will use the skills learned in training to overcome objections and close the sale
Distributes only HGV-authorized information and ensures that information is accurate.
Maintain a positive and motivated demeanor especially when interacting with Hilton guests, co-workers, supervisors, and managers.
Why Team Members Love Working Here?
Get your earned pay any time before payday through DailyPay*
Medical, Dental, Vision, and 401(k) w/company match starting on Day One
Generous Vacation Time Off Program and Paid Sick Time
GO Hilton Discounted hotel rates worldwide
Tuition reimbursement programs
Recognition Programs and Rewards
Internal Growth and Career Pathing
And much more!
Job details
You will work in an hourly base plus commission environment and receive excellent training to help you build your skills and meet your sales goals. (Top performers earn an average of $100,000+ per year.)
Training Schedule: Paid training is provided for 4 weeks and is from 8:00 a.m. 4:00 p.m. Monday through Friday.
Schedule: Full Time Multiple shifts available.
On-site position
What Are We Looking For?
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
High school graduate or equivalent experience
1 yr. previous sales experience and/or telesales experience is preferred
Strong typing skills and computer proficiency
An engaging, outgoing personality and passion to help others make the dream of vacation ownership possible.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Timeshare background is a plus
Prior experience in an Inbound or Outbound Sales Call Center environment
Proficient in Microsoft Office including Outlook and Word
Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweeks Top 100 Most Loved Workplaces list consecutively in 2022 and 2023, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundations Best Adoption-Friendly Workplaces list, becoming a Great Place to Work certified company in 2022.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Customer Service Agent
Posted today
Job Viewed
Job Description
Prospect Airport Services (Airport / Guest Service / Entry Level) Working in the airport at the front/ticketing counter; gate area or baggage service office; assist customers with checking-in; ticketing; tagging/handling baggage; boarding; deplaning and dispatching flights on-time. Applicants must be able to work flexible hours including overtime.more >>
Customer Service Agent
Posted today
Job Viewed
Job Description
Insight Global is seeking a candidate a customer service role out of Las Vegas. This candidate must demonstrate the ability to work independently with the utmost of professionalism, integrity, and dependability. S/he will be confident and organized and will know when and how to reach out for assistance. They must have a bias for action and is strongly self-motivated not only to take great care of our customers, but also to proactively identify systemic issues that need to be resolved to prevent future customer concerns. Finally, this candidate must be is supremely internet savvy and has high technical aptitude when it comes to online tools and research.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
- College degree
- 3+ years' experience as a customer service professional (Face to face interaction and/or call center experience preferred)
- 1+ years prior Customer Service Experience
- Prior exposure and confidence in working with upper level management on a regular basis
- Ability to communicate professionally -- with maturity and self confidence
- Over-achiever success in customer obsession, learning fast, problem solving, and collaboration/teamwork
- Strong familiarity with online shopping and research
- Ability to successfully complete pre-employment assessment and criminal background check
- Excellent computer skills; strong familiarity with Microsoft Office, email, chat, and the Internet
- High School Diploma or equivalent
Customer Service Agent
Posted today
Job Viewed
Job Description
Summary/Objective
Provide various services such as wheelchair, security and porter services. Exhibiting exceptional customer
service and communication skills. Ensure the safety of property and people.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
1. Agent must be in communication with the supervisor on duty at all times. Will review the daily manning
and assignment for the day.
2. Provide wheelchair services (taking the wheelchair to assigned door and wait for passenger) ensuring
that all security procedures are met. Agent will take passenger through customs and baggage claim to
the curb only. Agent will not take passenger past curb into parking lot. When finished, agent must call
supervisor and return wheelchair to its initial position.
3. Provide security at different areas (only in the stations where the services are provided).
1. Checkpoint- Greeting passengers as they form a line, check each passenger's boarding pass,
ensuring that the correct cities appear, as well as checking for priority classes, time of flight, and
ensuring that the gate is correct. Agent must also check that each passenger is carrying the
appropriate amount of baggage per the airline. Agent must ensure that any airport employee
passing the checkpoint must show a valid ID.
2. Security at bag room. Ensure that all bags coming from the belt has a valid sticker. Employee
will remove sticker and place it on the control sheet. The bags will then be place onto a cart (by
a contracted company, not the employee). Employees must ensure that all bags are accounted
for.
3. Security at the assigned gate. Employee will enter the secure area of the jet bridge using their
employee ID and stand by the door of the airplane and constantly watch both doors to ensure
that no person without a valid airport ID enters the jet bridge or airplane. Employee will also
X
count each cleaner and scan them with the security wand. Employee will fill out a form detailing
the cleaner count, arrival time of airplane and airplane pushback time.
4. Security at the ramp for the assigned airline. Employee will receive baggage cart from bag
room, counting each bag as they are placed onto the airplane. Agent must ensure that there are
no questionable items placed onto the airplane, and that all bags are accounted for. Agents
must also ensure that no person (besides ramp workers) are allowed past the airplane
perimeter.
4. Porters will stand behind the airline counter awaiting baggage. They will aid the passenger service
agent or airline employees in weighing the bags, adding a bag tag, and placing bags onto the baggage
belt. Will make sure no bags are left behind at the counter.
5. Prevents losses and damage by reporting irregularities
Competencies
1. Teamwork Orientation
2. Stress Management
3. Ethical Conduct
4. Good Communication
5. Customer Service
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates at an airport setting and/or outside weather conditions.
Physical Demands
This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces
(tile, concrete, carpet). Requires bend/twist at waist/knees/neck, pulling and pushing to perform various duties.
The employee occasionally lift and/or move up to 70 pounds.
Position Type and Expected Hours of Work
This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with
different shifts (service provided to customers is 24/7).
Travel
No travel is expected for this position.
Required Education and Experience
1. High school diploma or GED.
Additional Eligibility Qualifications
1. Must exhibit exceptional customer service and communication skills, both verbal and written
2. As a condition of employment, employee must successfully complete a background investigation and a
post-offer/pre-employment drug/alcohol test
3. Must be able to read, write and speak English and/or Spanish.
4. Maintain a relationship with both employees and clients
5. Must possess effective interpersonal skills with ability to deal with all levels of personnel and the
general public in a professional and effective manner; must be able to use initiative and independent
judgment within established guidelines
6. Must be able to read and understand all operating and airport procedures and instructions.
7. Must be able to handle pressure of working with high volume general public (constantly to occasionally
depending on assignment)
Security Clearance (if applicable)
Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties
or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may
change at any time with or without notice.
Customer Service Agent (DELTA) MGM
Posted today
Job Viewed
Job Description
Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
Responsibilities:
- Assists passengers with their baggage pick-up.
- Assists passengers to resolve issues with their delayed, lost, or damaged items.
- Utilizes computer software to track and catalog luggage.
- Handles customer interaction with class in an efficient, effective, and professional manner.
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
- Must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Basic Qualifications:
- Must be a local (in-state) resident.
- High School diploma or GED.
- Valid In-State Driver's License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtain airport authority identification security.
- Must be able to carry heavy items up and down jetway stairs.
- Must be able to be alert to moving vehicles or aircraft and use radio equipment.
Benefits:
We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!
"Unifi" is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
Guest Service Agent (Full Time) - Waldorf Astoria Las Vegas

Posted today
Job Viewed
Job Description
**What will I be doing?**
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
+ Achieve positive outcomes from Guest queries in a timely and efficient manner
+ Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
+ Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
+ Demonstrate a high level of customer service at all times
+ Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
+ Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
+ Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
+ Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
+ Follow company brand standards
+ Assist other departments, as necessary
**What are we looking for?**
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience in a customer-focused industry
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Calm, efficient, and organized with great attention to detail
+ Ability to multi-task while maintaining a positive attitude when working with a Guest
+ Professional manner with an emphasis on hospitality and guest service
+ Ability to work on your own and as part of a team
+ Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in cash handling
+ Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
+ Conflict resolution experience
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Service Agent (Full Time) - Waldorf Astoria Las Vegas_
**Location:** _null_
**Requisition ID:** _HOT0BS8B_
**EOE/AA/Disabled/Veterans**
Guest Service Agent (Part Time) - Waldorf Astoria Las Vegas

Posted today
Job Viewed
Job Description
**What will I be doing?**
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
+ Achieve positive outcomes from Guest queries in a timely and efficient manner
+ Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
+ Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
+ Demonstrate a high level of customer service at all times
+ Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
+ Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
+ Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
+ Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
+ Follow company brand standards
+ Assist other departments, as necessary
**What are we looking for?**
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
+ Previous experience in a customer-focused industry
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Calm, efficient, and organized with great attention to detail
+ Ability to multi-task while maintaining a positive attitude when working with a Guest
+ Professional manner with an emphasis on hospitality and guest service
+ Ability to work on your own and as part of a team
+ Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in cash handling
+ Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
+ Conflict resolution experience
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Service Agent (Part Time) - Waldorf Astoria Las Vegas_
**Location:** _null_
**Requisition ID:** _HOT0BRHF_
**EOE/AA/Disabled/Veterans**
Client Support Associate - Las Vegas
Posted today
Job Viewed
Job Description
The Client Support Associate position in the Ameriprise Advisor Center (AAC) is responsible for delivering effective support and service to clients and advisors, delivering a high quality client experience. Includes listening for opportunities to engage clients in additional business (service to sales). Responsible for transacting business and first call resolution to inbound calls from clients by working efficiently with the New Business Setup Tool and other product systems. Qualified applicants must currently hold active Series 7 license.
Key Responsibilities- Responsible for client interactions including converting service calls to sales opportunities from inbound client calls. Preparing Client Relationship Managers for sales presentations and interactions with clients.
- First call resolution, setting up accounts, completing and processing paperwork, scheduling meetings, executing routine clerical transactions, answering requests for information, fields client issues, and manages recovery process. Transact and process business on behalf of advisors and product specialists and support the Client Relationship Manager in the financial planning process. Gathering and documenting information to ensure compliance requirements are met.
- Liaison between Product Specialists and Client Relationship Managers to come up with recommendations.
- Engage in on-going professional development to increase industry, product, sales and servicing skills and abilities. Maintain all appropriate FINRA/other licenses and requirements up to date.
- High school or GED.
- 1+years of relevant experience.
- Current FINRA Series 7
- State securities (S63 or S66), state IAR (S65 or S66) (or willing to obtain within 90 days)
- Must have or obtain Minnesota Life, Accident /Health Insurance and Variable Contracts license within 30 days of hire date.
- Previous experience delivering outstanding client service.
- Detail oriented, strong math and analytical skills.
- Good organization and time management skills.
- Ability to manage multiple priorities and prioritize effectively.
- Process oriented and ability to work in a team environment. Knowledge of financial services products/services.
- Demonstrated ability to display and maintain a highly professional demeanor consistent with Ameriprise values and brand.
- Bachelor's degree or equivalent.
- CFP, CRPC
- Previous sales experience or exposure preferred.
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Be The First To Know
About the latest Service agent Jobs in North las vegas !
Technical Support Analyst
Posted 8 days ago
Job Viewed
Job Description
Description
As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail support as a first point of contact for users calling about computer questions, issues, and requests. This individual communicates courteously and effectively to all attorneys and staff to ensure high-level customer service standards are met. Please note that the required work schedule for this position is 11:00 am-8:00 pm Eastern Time (8:00 am-5:00 pm Pacific Time).
ESSENTIAL FUNCTIONS:
-
Provides outstanding phone and e-mail support as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users.
-
Documents all pertinent end-user identification information and nature of problem or issues in Service Now system.
-
Access knowledge bases and resources on the Internet to aid in problem resolution.
-
Assists as a member of the team for the development and maintenance of the service desk application (Service Now), with team members to keep up to date with knowledge about the use of defined tools, templates and standards.
-
Develops help sheets and frequently asked questions lists for Solutions knowledge base.
ADDITIONAL FUNCTIONS:
- Perform other duties, as assigned.
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):
Education:
- Associate's degree in related field or an equivalent combination of experience and education is required.
Experience:
-
Minimum of two years of related experience in a technical phone support center/helpdesk environment; law firm experience preferred.
-
Application support experience with Office 365 products with an emphasis on Word and Excel.
-
Experience with DMS/FileSite a plus.
Knowledge, Skills, & Abilities:
-
Working knowledge of network and local PC diagnostic utility tools.
-
Exceptional written and oral communication skills.
-
Ability to work in a fast-paced team environment.
-
Exceptional customer service orientation.
-
Flexibility of schedule, may need to cover other shifts, or occasional off-hour availability is required.
-
Ability to absorb and retain information quickly.
-
Ability to effectively prioritize and execute tasks in a high-pressure work environment.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL REQUIREMENTS
Medium Work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds.
VISUAL ACUITY
Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
COMPENSATION & BENEFITS
The salary ranges for this position apply to the respective listed locations. The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. Reasonable estimates of the current ranges for this position are:
-
Las Vegas: $60,000 to $5,000
-
Atlantic City, Chicago, Denver, Minneapolis, Morristown, Princeton, Washington, D.C.: 68,900 to 75,000
-
Los Angeles, New York, San Francisco, Seattle: 70,000 to 85,000
For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com) (
DISCLAIMER
Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.