5,122 Service Client jobs in the United States

NOW HIRING: Customer Service & Client Relations Associate

At Voyager Consultants, we distinguish ourselves by fostering a fun work environment while consistently delivering exceptional results for clients across various industries. We prioritize the all-around development of their marketing specialists through inspiring and results-driven training programs. Our company is committed to the continuous growth of its associates, offering immersive training to help them gain experience in their new careers. We value our diverse team, strong camaraderie, and focus on productivity and efficiency to achieve client success.

At Voyager Consultants, we believe that every connection counts - especially the human ones. That’s why we’re looking for people-first individuals to join our growing team as Customer Service & Client Relations Associates. If you have a warm voice, an eye for detail, and a passion for helping others, this could be the role that launches your telecom career!

In this role, you’ll be the first person they see when they begin their journey with Frontier. Your role is more than just guiding them through our products; you’re ensuring that every step of the enrollment process is smooth, supportive, and simple.

The Duties of a Customer Service & Client Relations Associate:

• Welcome new customers with empathy and enthusiasm, ensuring they feel valued and informed from the very start.
• Guide individuals and families through the enrollment process for Frontier’s internet, phone, and streaming services.
• Answer questions clearly and confidently, ensuring customers feel secure and well-informed.
• Personalize solutions based on customer needs and recommend products and services that add value to their lives.
• Troubleshoot minor concerns during onboarding to ensure a smooth transition and an exceptional first impression.
• Document interactions accurately and maintain detailed records of customer enrollments in CRM systems.

Job Title: Service Client Advisor

Reports to: Store Director, Service Manager

Division: Retail

OVERVIEW
Ensure an outstanding customer experience

• Work to create a positive, inviting and fun environment for the discerning client.
• Create a relationship with the client:
• Greet the client when he or she approaches the counter.
• Listen to the needs of the client and ask questions to identify the issue with watch.
• Demonstrate outstanding product and department knowledge.
• Educate the client on the time, cost and what is entailed in servicing their timepiece.
• Fully explain what is covered by warranty.
• Ultimately gain the client's trust and ensure there are not any questions or uncertainties on the part of the client.
• Explain the value of being a Tourneau Bucherer customer, including the complementary estimate and also the warranty provided on all watch repairs.
• Obtain client contact information utilizing the CRM system to build an on-going relationship.
• Be enthusiastic and demonstrate a passion for watches.
• Ensure the Service Counter is clean and has inviting displays.
• Follow-up with clients on estimates to sell the watch repair, fully explaining benefits.
• Periodically following-up with clients on the status of watch repairs.
• When returning a repaired watch to a client:
• Review details of watch repair with client.
• Complete repair warranty card, if applicable.
• Complete sale and thank the client for their business.
• Follow-up with clients after completed repairs
• Handle client issues with outstanding diplomatic skill, creating a positive experience for the client.

• At a minimum, must meet service and accessories sales objectives.
• Clearly understand daily sales objective for accessories and how it relates to monthly, quarterly and yearly targets.
• Sell add-ons or accessories to clients that will enhance the use and appearance of their watch. This includes straps, bracelets, a new bezel, a new dial, watch cleaning, refinishing and/or crystal replacement.
• If servicing the watch is not cost effective, encourage the client to take advantage of the Tourneau Bucherer Trade in program.
• Follow-up with clients to sell the repair estimate and confirm any repair approval, including all necessary and optional items.

• Enter information in the service program for repairs requiring in-depth service. Close out ticket when client picks up the watch.
• Create manual tickets for in-store quick service.
• Follow-up on emails received from clients.
• If needed, obtain insurance valuation for watches that are being sent-out for repair.
• Using service program, the customer is to receive a receipt generated by the service system. for a strap/accessory coming in from another location.
• As needed, work with other stores on transfer of accessories.
• Ensure all accessories are accounted for and secure.
• Strictly adhere to all store security procedures.
• Willing to be hands-on and work with the team to fulfill operational and organizational needs.

• A passion for developing clientele, selling and providing best in class service.
• Demonstrate an exemplary level of integrity and professionalism at all times.
• Must be able to work a flexible schedule throughout the week.
• Must have a polished and professional appearance with a positive attitude.

• The ideal candidate must have at least 1-3+ years of retail experience, preferably in the luxury market
• Excellent communication, interpersonal and customer relation skills.
• Sales driven and results orientated.
• Proficient in data entry and have outstanding organizational skills.
• Team player.
• Adaptable with an attitude of continuous learning.
• A bachelor's degree is preferred.
• Bi-lingual language proficiency is a plus to cater to our international customer base.

• Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key information and documentation remains current
• Identify and assist with Firm services and solutions that support clients' needs including banking products and services and secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile
• Confirm authorization and authenticate client when processing requests
• Onboard and maintain client accounts, including collecting client information and required documentation, capturing and assessing risk, processing money movement transactions and handling estate needs as examples
• Input orders at the direction of clients and/or Financial Advisor(s), discuss reinvestment options and corporate actions with clients at the direction of Financial Advisors
• Prepare financial plans, client reports, and other materials for client meetings
• Review and take appropriate action on client account alerts

• Partner with Financial Advisor(s) in developing a business plan and delivering against a client service model
• Support the team's marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars
• Actively engage in available training and education programs - including firm strategic priorities, professional development and staying current on policies, procedures and new platforms and attend scheduled targeted/monthly field service professional and/or training calls
• Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings, prepare travel & expense reports, and file & calendar maintenance
• Proactively participate in firm initiatives directed by local management
• Regularly seek opportunities to use firm resources for peer sharing and collaborating with Financial Advisors

• Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
• Two or more years of industry experience preferred
• High School Diploma/Equivalency
• College degree preferred

• Strong industry, product, and branch procedures knowledge
• Exceptional writing, interpersonal and client service skills
• Detail oriented with superior organizational skills and ability to prioritize tasks
• Strong computer skills and knowledge of Microsoft Office products
• Team player with the ability to collaborate with others
• Ability to work in a fast-paced, evolving environment
• Goal oriented, self-motivated and results driven
• Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts

• Business Service Officer

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Manages the administrative and relationship needs of institutional trust clients. Responds to client inquiries and coordinates client activity. Identifies opportunities for expanding business relationships through additional products or services. Acts as key consultant to their clients. Work Model: Hybrid Major Duties: Manages the administrative and relationship needs of institutional trust client. Responds to inquiries from clients and coordinates client activity. Identifies opportunities for expanding business relationships through additional products or services. Partners with Relationship Managers/Client Executives to expand shared relationships. Acts as key consultant to client, assisting in formulation of best practices, redesign of processes, evaluation and implementation of Trust and Custody services through creative ideas and problem solving. Ensures overall client satisfaction by facilitating efforts of service team, coordinating resources to ensure timely deliverables and issue resolution, and effectively communicating client concerns/needs to partners. Develops complete understanding of client's business, objectives, goals, and market challenges. Assists CE's in counseling clients on emerging issues, bank products/services, legal/regulatory changes, and general financial environment, translating the impact on client's activities and banking services. Participates in development of solutions to client needs, coordinates presentations, brings in experts when appropriate, and ensures smooth delivery of new services. Manages and enhances client profitability. Travels to client locations on a selected basis where revenue and/or new business opportunities and/or servicing require a call. Knowledge: In-depth knowledge of trust or asset management and/or finance and relevant business segment specific issues usually acquired through work experience. Skills in negotiation, leadership, sales, and client servicing are necessary to service the client relationship. Knowledge of applicable industry laws and regulation, usually acquired through prior work experience. Experience: 4-6 years’ experience in financial servicing/accounting fields, with client servicing background. Salary Range: $74,700 - 126,900 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve!Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today.#MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. For further information, and to apply, please visit our website via the “Apply” button below. #J-18808-Ljbffr

Senior Client Service Manager, AOA Client Service (Finance) Senior Client Service Manager, AOA Client Service (Finance) About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Manages the administrative and relationship needs of institutional trust clients. Responds to client inquiries and coordinates client activity. Identifies opportunities for expanding business relationships through additional products or services. Acts as key consultant to their clients . Work Model: Hybrid Major Duties: Manages the administrative and relationship needs of institutional trust client. Responds to inquiries from clients and coordinates client activity. Identifies opportunities for expanding business relationships through additional products or services. Partners with Relationship Managers/Client Executives to expand shared relationships. Acts as key consultant to client, assisting in formulation of best practices, redesign of processes, evaluation and implementation of Trust and Custody services through creative ideas and problem solving. Ensures overall client satisfaction by facilitating efforts of service team, coordinating resources to ensure timely deliverables and issue resolution, and effectively communicating client concerns/needs to partners. Develops complete understanding of client's business, objectives, goals, and market challenges. Assists CE's in counseling clients on emerging issues, bank products/services, legal/regulatory changes, and general financial environment, translating the impact on client's activities and banking services. Participates in development of solutions to client needs, coordinates presentations, brings in experts when appropriate, and ensures smooth delivery of new services. Manages and enhances client profitability. Travels to client locations on a selected basis where revenue and/or new business opportunities and/or servicing require a call. Knowledge: In-depth knowledge of trust or asset management and/or finance and relevant business segment specific issues usually acquired through work experience. Skills in negotiation, leadership, sales, and client servicing are necessary to service the client relationship. Knowledge of applicable industry laws and regulation, usually acquired through prior work experience. Experience : 4-6 years' experience in financial servicing/accounting fields, with client servicing background. Salary Range: $74,700 - 126,900 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. #J-18808-Ljbffr

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Private Client Services Sr. Client Manager at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As a Private Client Services Sr. Client Manager you will:

• Handles account management responsibilities including billing, policy changes, and coverage questions
• Provides coverage analysis and recommendations, completes applications, prepares submissions, negotiates coverage and pricing, and prepares proposals
• Manages the renewal process and handles cancellation requests
• Assists with policy-checking and keeps up to date on rates, forms, and coverage changes
• Electronic file maintenance
• Resolves applicable Accounting Discrepancies
• Manages the marketing process
• Maintains proper level of communication and builds effective relationships with clients and companies

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• 7+ years of experience
• High School Diploma required and Bachelor's degree preferred
• Demonstrated knowledge of Property & Casualty Insurance
• Extensive knowledge of how insurance products are utilized and administered. Extensive knowledge of markets and marketing techniques
• Excellent organizational skills
• Proven customer service and relations
• Able to research and analyze problems independently
• Must have excellent written and verbal communication skills
• Multi-tasked and detail oriented
• Proficient with Microsoft Office Suite
• Able to self-check for accuracy
• Exemplifies MMA Core Values: Collaboration, Passion, Innovation, Accountability

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Company:Description:Our not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Private Client Services Sr. Client Manager at Marsh McLennan Agency (MMA).MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).A day in the life. As an Private Client Services Sr. Client Manager you will:Handles account management responsibilities including billing, policy changes, and coverage questionsProvides coverage analysis and recommendations, completes applications, prepares submissions, negotiates coverage and pricing, and prepares proposalsManages the renewal process and handles cancellation requestsAssists with policy-checking and keeps up to date on rates, forms, and coverage changesElectronic file maintenanceResolves applicable Accounting DiscrepanciesManages the marketing processMaintains proper level of communication and builds effective relationships with clients and companiesOur future colleague.We'd love to meet you if your professional track record includes these skills:7+ years of experienceHigh School Diploma required and Bachelor's degree preferredDemonstrated knowledge of Property & Casualty InsuranceExtensive knowledge of how insurance products are utilized and administered. Extensive knowledge of markets and marketing techniquesExcellent organizational skillsProven customer service and relationsAble to research and analyze problems independentlyMust have excellent written and verbal communication skillsMulti-tasked and detail orientedProficient with Microsoft Office SuiteAble to self-check for accuracyExemplifies MMA Core Values: Collaboration, Passion, Innovation, AccountabilityWe know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.Valuable benefits.We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are:Medical, dental and vision insurance401K and company match programCompany-paid life and disabilityGenerous paid time off programsEmployee assistance program (EAP)Volunteer paid time off (VTO)Career mobilityEmployee networking groupsTuition reimbursement and professional development opportunitiesCharitable contribution match programsStock purchase opportunitiesTo learn more about a career at MMA, check us out online: or flip through our recruiting brochure: us on social media to meet our colleagues and see what makes us tick: you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.#MMASE