46,852 Service Representatives jobs in the United States

**Calling All Compassionate & Driven Individuals!**
Do you thrive in a fast-paced environment? Are you passionate about helping people and their pets during critical moments? **VCA SouthPaws Veterinary Specialists & Emergency Center** is looking for **enthusiastic, reliable, and compassionate** Client Service Representatives to join our team!
If you are punctual, professional, and ready to make a real different in the lives of pets and their families, we want YOU on our team!
Join us and be proud of the difference you can make!
VCA has been and continues to be deeply committed to its associates' well-being.  Benefits offered include:
+ On-site Veterinary Social Worker!
+ Free subscription to the Headspace app (meditation and sleep support)
+ Free mental health support through programs like the Cigna Life Assistance Program and Modern Health (therapy, counseling & life coaching)
+ Generous pet care discounts for personal pets
+ Four sets of scrubs per year
+ 401(k) with matching
+ Multiple, flexible health insurance options to fit your needs
+ Dental & Vision plans
+ Short Term andLong Term Disability options
+ A comprehensive online library of free CE, training & job support webinars through WOOF U, VCA's online training tool
+ Plus much more!
Client Service Representatives at SouthPaws start at $20.00/hour, higher with experience, PLUS additional differentials on nights and weekends to increase your hourly rate by $.00 to 5.00!
We are a very busy 24/7/365 hospital with various schedules available. Weekly schedules will consist of three 13-hour days or four 10-hour days. Some weekends will be required.
Join us and be the friendly, reassuring voice that pet parents count on in their times of need. We look forward to your application!
At VCA we are committed to diversity, equity and inclusion and strive to be a place where a mix of talented people want to come, stay and do their best work.
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Job Description
An employer of Insight Global's is looking for onsite inbound CUTOMER SERVICE REPS to sit in the corporate location in Tempe, AZ full time. This group will be apart of the healthcare company and must have experience in a high call volume call center. The role will receive ~80 inbound calls a day from customers, doctors, insurance providers, and more of the healthcare company to help with any questions, technical issues on the systems, and help guide through step-by-step instructions on how to upload documentation to the sites. We are looking for very strong customer service to support patients through uneasy times and will be responsible for working through an intake queue to perform data entry and claims. This role will be assisting several patients and requires representatives to be empathic, patient, and understanding as they are on the phones.
Training:
3-4 weeks
Monday-Friday, 8am 4:30pm PDT/MST
*Weekly quiz to move forward in training (training is 4 weeks)
Shifts:
5 day work weeks - between Monday - Sunday
5:00 AM 10:00 PM MST Monday Sunday and Holidays
*This position is fully onsite and does not have the opportunity to work from home.
*This position does provide all necessary equipment to perform the job.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
*THIS POSITION SITS ONSITE FULL TIME IN TEMPE, AZ.
-1-3+ years of experience in an INBOUND customer service role with recent call center experience
-Experience in a high call volume environment, supporting 60-80 calls a day
- Strong verbal and written communication skills
- Experience with 3 computer screens (2 monitors and 1 laptop)
-Experience with performance metrics such as: Average Handle Time, Calls Per Hour, First Call Resolution, Call Quality, Schedule Adherence, Attendance and Punctuality -Previous experience in the healthcare industry
-Previous PBM experience

Customer Service Agent
Location:
Scottsdale, AZ, US, 85260
Flexible Work Arrangement: Onsite
Job Category: Customer Standards & Services
Career Level: Graduate / Entry Level
Requisition Id: 4798
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
**Position Summary**
The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.
The posted hourly ranges will default to that of your regional location and will not include any premiums. The baseline range will be as follows: $18.00-$19.00 per hour.
**Minimum Requirements**
+ High School Diploma/GED
+ Ability to read and communicate in English
+ Ability to work flexible schedules and in various weather conditions
+ Must obtain an Airport ID Badge within 30 days of employment
**Main Responsibilities**
+ Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints in a warm, friendly, and respectful manner
+ Resolves customer inquiries and complaints fairly and effectively
+ Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships
+ Recommends and implements programs to support customer needs
+ Assists crew members with arrangements for hotels, ground transportation, catering, linens, and other vendor service requirements
+ Complies with all relevant airport and Jet Aviation policies, regulations, and laws
+ Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network
+ Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines
**Desired Characteristics**
+ 1-2 years prior FBO working experience or a customer-service related field experience (e.g. hospitality) preferred
+ Passionate about Delivering the Best Experience
+ Willingness to always provide a five-star experience
+ Quickly adaptable to changing priorities and customer needs
+ Able to quickly identify alternative and positive solutions to problems
+ Ability to deal with customer frustrations while still maintaining that positive attitude
+ Promote a Climate of Excellence
+ Aware and sensitive to the concept of luxury and best in class quality
+ Has a sense of urgency for customer requests
+ Communicates clearly, both verbally and in writing
+ Active and effective listener to understand what customers are saying
+ Seeks continuous improvement opportunities
+ Act as a Jet Aviation Brand Ambassador
+ Is positive and has cross-cultural awareness
+ Establishes self-accountability
+ Embraces feedback and coaching
+ Naturally empathetic
+ Ability to demonstrate good communication skills
+ Ability to work calmly and effectively under pressure
+ Ability to demonstrate multitasking abilities.
+ Cultural awareness and related sensitivity
+ Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency)
**Work Environment**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.
At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Customer Service Agent
Location:
Bedford, MA, US, 01730
Flexible Work Arrangement: Onsite
Job Category: Fixed Base Operations (FBO)
Career Level: Graduate / Entry Level
Requisition Id: 4774
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
**Position Summary**
The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.
**Compensation Data**
The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $19 - $22 hourly, plus a performance-based bonus up to 5% of annual salary.
**Operational Hours**
Aviation operates on a dynamic schedule-things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.
+ We formally operate 24 hours daily, 7 days weekly.
**Minimum Requirements**
+ High School Diploma/GED
+ Ability to read and communicate in English
+ Ability to work flexible schedules and in various weather conditions
+ Must obtain an Airport ID Badge within 30 days of employment
+ Must have a valid driver's license
**Main Responsibilities**
+ Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints in a warm, friendly, and respectful manner
+ Resolves customer inquiries and complaints fairly and effectively
+ Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships
+ Recommends and implements programs to support customer needs
+ Assists crew members with arrangements for hotels, ground transportation, catering, linens, and other vendor service requirements
+ Complies with all relevant airport and Jet Aviation policies, regulations, and laws
+ Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network
+ Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines
**Desired Characteristics**
+ 1-2 years' prior FBO working experience or a customer-service related field experience (e.g. hospitality) preferred
+ Passionate about Delivering the Best Experience
+ Willingness to always provide a five-star experience
+ Quickly adaptable to changing priorities and customer needs
+ Able to quickly identify alternative and positive solutions to problems
+ Ability to deal with customer frustrations while still maintaining that positive attitude
+ Promote a Climate of Excellence
+ Aware and sensitive to the concept of luxury and best in class quality
+ Has a sense of urgency for customer requests
+ Communicates clearly, both verbally and in writing
+ Active and effective listener to understand what customers are saying
+ Seeks continuous improvement opportunities
+ Act as a Jet Aviation Brand Ambassador
+ Is positive and has cross-cultural awareness
+ Establishes self-accountability
+ Embraces feedback and coaching
+ Naturally empathetic
+ Ability to demonstrate good communication skills
+ Ability to work calmly and effectively under pressure
+ Ability to demonstrate multitasking abilities.
+ Cultural awareness and related sensitivity
+ Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency)
**Work Environment**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.
At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Customer Service Agent
Location:
Bedford, MA, US, 01730
Flexible Work Arrangement: Onsite
Job Category: Fixed Base Operations (FBO)
Career Level: Graduate / Entry Level
Requisition Id: 4775
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
**Position Summary**
The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.
**Compensation Data**
The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $19 - $22 hourly, plus a performance-based bonus up to 5% of annual salary.
**Operational Hours**
Aviation operates on a dynamic schedule-things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.
+ We formally operate 24 hours daily, 7 days weekly.
**Minimum Requirements**
+ High School Diploma/GED
+ Ability to read and communicate in English
+ Ability to work flexible schedules and in various weather conditions
+ Must obtain an Airport ID Badge within 30 days of employment
+ Must have a valid driver's license
**Main Responsibilities**
+ Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints in a warm, friendly, and respectful manner
+ Resolves customer inquiries and complaints fairly and effectively
+ Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships
+ Recommends and implements programs to support customer needs
+ Assists crew members with arrangements for hotels, ground transportation, catering, linens, and other vendor service requirements
+ Complies with all relevant airport and Jet Aviation policies, regulations, and laws
+ Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network
+ Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines
**Desired Characteristics**
+ 1-2 years' prior FBO working experience or a customer-service related field experience (e.g. hospitality) preferred
+ Passionate about Delivering the Best Experience
+ Willingness to always provide a five-star experience
+ Quickly adaptable to changing priorities and customer needs
+ Able to quickly identify alternative and positive solutions to problems
+ Ability to deal with customer frustrations while still maintaining that positive attitude
+ Promote a Climate of Excellence
+ Aware and sensitive to the concept of luxury and best in class quality
+ Has a sense of urgency for customer requests
+ Communicates clearly, both verbally and in writing
+ Active and effective listener to understand what customers are saying
+ Seeks continuous improvement opportunities
+ Act as a Jet Aviation Brand Ambassador
+ Is positive and has cross-cultural awareness
+ Establishes self-accountability
+ Embraces feedback and coaching
+ Naturally empathetic
+ Ability to demonstrate good communication skills
+ Ability to work calmly and effectively under pressure
+ Ability to demonstrate multitasking abilities.
+ Cultural awareness and related sensitivity
+ Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency)
**Work Environment**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.
At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans