30,264 Shop Managers jobs in the United States
Retail Operations Manager

Posted today
Job Viewed
Job Description
**Take Your Leadership to the Next Level**
**Sodexo** is seeking a dynamic and results-driven **Retail/Catering Operations Manager** for **The University of Alabama Birmingham (UAB)** located in **Birmingham, Al. UAB is** an urban college campus that cares about its students, faculty, and community. UAB is an internationally renowned and the first Health Promoting University in the United States. UAB has an enrollment of over 20,000 students, gaining education and personal development. Our campus dining program includes multiple retail outlets, high-end catering, and residential dining. UAB has an ambitious client with incredible vision, engagement, innovation, and creativity.
Reporting to the Resident District Manager, the Retail/Catering Operations Manager will be involved in all day-to-day operations. In this role, you will lead and elevate the performance of our catering/retail operations. This individual will play a critical role in shaping customer experience, optimizing daily operations, and driving financial performance across our catering/retail locations. As a strategic leader and hands-on operator, the ideal candidate will bring a blend of operational excellence, team development, and innovation to a fast-paced, customer-focused environment. You'll also have a comfort with technology and an eagerness to adopt new tools and programs to enhance the retail dining experience.
**Incentives**
*Relocation Assistance Available*
**What You'll Do**
+ Promote and ensure a **zero-harm mindset** -prioritizing the safety of our teams, guests, and food.
+ Oversee **daily operations** across retail dining locations, including branded concepts, and Catering operations.
+ Drive **exceptional food quality and customer service** across all units.
+ Uphold Sodexo's financial control protocols.
+ Deliver and maintain **high client satisfaction** through strong service execution and team leadership.
+ Supervise, mentor, and support **front-line staff, supervisors, and (6) managers** in daily activities.
+ Implement and maintain **HACCP safety programs** , Sodexo initiatives, and operational standards.
+ Lead training efforts related to **opening/closing procedures** , compliance, and team development.
**What We Offer**
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
+ Medical, Dental, Vision Care and Wellness Programs
+ 401(k) Plan with Matching Contributions
+ Paid Time Off and Company Holidays
+ Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
**What You Bring**
+ Have experience managing multi-unit retail operations, preferably in a **college or university** setting.
+ Be comfortable with **digital tools, reporting systems** , and emerging retail technologies.
+ Demonstrate strong **leadership and mentoring** skills to guide frontline teams.
+ Thrive in a **fast-paced, customer-focused** environment with high standards for food and service.
**Who We Are**
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form ( .
**Qualifications & Requirements**
Minimum Education Requirement - Bachelor's Degreeor equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years of experience in retail operations
**Location** _US-AL-BIRMINGHAM_
**System ID** _981609_
**Category** _Food Service_
**Employment Status** _Full-Time_
_Exempt_
**Posted Range** _$56300 to $84920_
**Company : Segment Desc** _UNIVERSITIES_
_On-Site_
Retail Operations Manager

Posted today
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Retail Operations Manager

Posted today
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Retail Operations Manager

Posted today
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Retail Operations Manager

Posted today
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Retail Operations Manager

Posted today
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Retail Operations Manager

Posted today
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
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Retail Operations Manager

Posted today
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Retail Operations Manager

Posted today
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Retail Operations Manager

Posted today
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Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at