29,067 Shop Managers jobs in the United States
Retail Operations Manager
12901 Plattsburgh, New York
Sodexo
Posted 1 day ago
Job Viewed
Job Description
**Role Overview**
**Sodexo Campus Segment** is seeking a **Retail Operations Manager** for **SUNY Plattsburgh** , located in beautiful **Plattsburgh, NY** . The **Retail Operations Manager** will oversee a dynamic and growing campus retail dining program featuring a mix of national, local, and in-house brands. The ideal candidate is an energetic, hands-on leader with a passion for hospitality, innovation, and team development. This role is responsible for maintaining operational excellence, strong financial performance, and a vibrant, student-centered dining experience.
The campus features a **modern, well-designed facility** and a diverse mix of retail concepts.
**What You'll Do**
+ Lead daily operations for multiple on-campus retail dining venues.
+ Train, coach, and develop a high-performing team to deliver exceptional guest service.
+ Oversee brand standards, quality assurance, and food safety compliance.
+ Manage budgets, labor, inventory, and cost controls to drive profitability.
+ Partner with campus stakeholders and marketing to promote special events and new programs.
+ Identify opportunities to enhance the retail experience through innovation, efficiency, and service excellence.
+ Ensure a welcoming, engaging, and student-focused dining environment.
**What We Offer**
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
+ Medical, Dental, Vision Care and Wellness Programs
+ 401(k) Plan with Matching Contributions
+ Paid Time Off and Company Holidays
+ Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
**What You Bring**
+ 3+ years of retail or foodservice management experience (higher education or multi-concept retail preferred).
+ Strong leadership skills and a hands-on management style.
+ Proven success in driving sales growth and controlling operational costs.
+ Excellent communication, organization, and relationship-building skills.
+ A passion for great food, service, and creating memorable experiences.
+ Commitment to safety, quality, and inclusion in the workplace.
**Who We Are**
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form ( .
**Qualifications & Requirements**
Minimum Education Requirement - Bachelor's Degreeor equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years of experience in retail operations
**Location** _US-NY-PLATTSBURGH_
**System ID** _ _
**Category** _Food Service_
**Employment Status** _Full-Time_
_Exempt_
**Posted Range** _$62300 to $94270_
**Company : Segment Desc** _UNIVERSITIES_
_On-Site_
**Sodexo Campus Segment** is seeking a **Retail Operations Manager** for **SUNY Plattsburgh** , located in beautiful **Plattsburgh, NY** . The **Retail Operations Manager** will oversee a dynamic and growing campus retail dining program featuring a mix of national, local, and in-house brands. The ideal candidate is an energetic, hands-on leader with a passion for hospitality, innovation, and team development. This role is responsible for maintaining operational excellence, strong financial performance, and a vibrant, student-centered dining experience.
The campus features a **modern, well-designed facility** and a diverse mix of retail concepts.
**What You'll Do**
+ Lead daily operations for multiple on-campus retail dining venues.
+ Train, coach, and develop a high-performing team to deliver exceptional guest service.
+ Oversee brand standards, quality assurance, and food safety compliance.
+ Manage budgets, labor, inventory, and cost controls to drive profitability.
+ Partner with campus stakeholders and marketing to promote special events and new programs.
+ Identify opportunities to enhance the retail experience through innovation, efficiency, and service excellence.
+ Ensure a welcoming, engaging, and student-focused dining environment.
**What We Offer**
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
+ Medical, Dental, Vision Care and Wellness Programs
+ 401(k) Plan with Matching Contributions
+ Paid Time Off and Company Holidays
+ Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
**What You Bring**
+ 3+ years of retail or foodservice management experience (higher education or multi-concept retail preferred).
+ Strong leadership skills and a hands-on management style.
+ Proven success in driving sales growth and controlling operational costs.
+ Excellent communication, organization, and relationship-building skills.
+ A passion for great food, service, and creating memorable experiences.
+ Commitment to safety, quality, and inclusion in the workplace.
**Who We Are**
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form ( .
**Qualifications & Requirements**
Minimum Education Requirement - Bachelor's Degreeor equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years of experience in retail operations
**Location** _US-NY-PLATTSBURGH_
**System ID** _ _
**Category** _Food Service_
**Employment Status** _Full-Time_
_Exempt_
**Posted Range** _$62300 to $94270_
**Company : Segment Desc** _UNIVERSITIES_
_On-Site_
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0
Retail Operations Manager
73163 Oklahoma City, Oklahoma
Sodexo
Posted 15 days ago
Job Viewed
Job Description
**Role Overview**
**From cafes to micro markets to catering and restaurants, your future is in your hands.**
Sodexo is seeking a customer-centered and results-driven **Retail Operations Manager** to lead retail food operations at **OU Children's Hospital** located in **Oklahoma City, OK** . This position leads the day-to-day operations of the hospital café and retail food services, including grab-and-go options, with a focus on delivering exceptional service, maintaining operational excellence, and creating a positive dining experience for all guests. **The ideal candidate should have experience working in a food retail environment.**
**What You'll Do**
+ manage all retail operations including catering for the hospital;
+ motivate, coach, mentor and develop frontline staff and supervisors;
+ interact with customers, hospital staff, and visitors to ensure customer satisfaction;
+ oversee cash handing processes and POS programming and maintenance;
+ maintain all product merchandising, marketing and ordering standards are in place and/or;
+ coordinate department safety and sanitation.
**What We Offer**
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
+ Medical, Dental, Vision Care and Wellness Programs
+ 401(k) Plan with Matching Contributions
+ Paid Time Off and Company Holidays
+ Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
**What You Bring**
+ management experience in the food service industry (restaurants, catering, hospitality, hotels, etc.);
+ previous experience working in a high volume facility;
+ ability to learn quickly and adapt;
+ technical skills and can learn new software quickly and/or;
+ interpersonal skills and ability to build relationships with stakeholders.
**Who We Are**
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form ( .
**Qualifications & Requirements**
Minimum Education Requirement - Bachelor's Degreeor equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years of experience in retail operations
**Location** _US-OK-OKLAHOMA CITY_
**System ID** _ _
**Category** _Food Service_
**Employment Status** _Full-Time_
_Exempt_
**Posted Range** _$56300 to $84920_
**Company : Segment Desc** _HOSPITALS_
_On-Site_
**From cafes to micro markets to catering and restaurants, your future is in your hands.**
Sodexo is seeking a customer-centered and results-driven **Retail Operations Manager** to lead retail food operations at **OU Children's Hospital** located in **Oklahoma City, OK** . This position leads the day-to-day operations of the hospital café and retail food services, including grab-and-go options, with a focus on delivering exceptional service, maintaining operational excellence, and creating a positive dining experience for all guests. **The ideal candidate should have experience working in a food retail environment.**
**What You'll Do**
+ manage all retail operations including catering for the hospital;
+ motivate, coach, mentor and develop frontline staff and supervisors;
+ interact with customers, hospital staff, and visitors to ensure customer satisfaction;
+ oversee cash handing processes and POS programming and maintenance;
+ maintain all product merchandising, marketing and ordering standards are in place and/or;
+ coordinate department safety and sanitation.
**What We Offer**
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
+ Medical, Dental, Vision Care and Wellness Programs
+ 401(k) Plan with Matching Contributions
+ Paid Time Off and Company Holidays
+ Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
**What You Bring**
+ management experience in the food service industry (restaurants, catering, hospitality, hotels, etc.);
+ previous experience working in a high volume facility;
+ ability to learn quickly and adapt;
+ technical skills and can learn new software quickly and/or;
+ interpersonal skills and ability to build relationships with stakeholders.
**Who We Are**
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form ( .
**Qualifications & Requirements**
Minimum Education Requirement - Bachelor's Degreeor equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years of experience in retail operations
**Location** _US-OK-OKLAHOMA CITY_
**System ID** _ _
**Category** _Food Service_
**Employment Status** _Full-Time_
_Exempt_
**Posted Range** _$56300 to $84920_
**Company : Segment Desc** _HOSPITALS_
_On-Site_
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1
Retail Operations Manager
95823 Sacramento, California
$85000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Retail Operations Manager to oversee and optimize operations for their retail outlets in and around Sacramento, California, US . This role demands a strategic thinker with a proven track record in driving sales, enhancing customer experience, and managing staff effectively. You will be responsible for implementing operational strategies, managing budgets, ensuring compliance with company policies, and fostering a positive work environment. The ideal candidate will have a keen eye for detail, exceptional leadership skills, and a passion for delivering outstanding retail service.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement operational strategies to maximize sales and profitability across multiple retail locations.
- Manage day-to-day operations, including inventory management, visual merchandising, and store maintenance.
- Recruit, train, and develop a high-performing team of store associates and assistant managers.
- Ensure exceptional customer service standards are met and exceeded.
- Monitor key performance indicators (KPIs) and implement action plans to achieve sales targets.
- Manage store budgets, control expenses, and optimize resource allocation.
- Ensure adherence to all company policies, procedures, and safety regulations.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Collaborate with marketing and merchandising teams to align store operations with overall business objectives.
- Identify and implement process improvements to enhance operational efficiency.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience).
- Minimum of 5 years of experience in retail management, with a focus on operations.
- Proven leadership and team management skills.
- Strong understanding of retail KPIs, P&L statements, and inventory control.
- Excellent communication, interpersonal, and problem-solving abilities.
- Proficiency in retail management software and MS Office Suite.
- Ability to work flexible hours, including evenings and weekends, as needed.
- Demonstrated ability to drive sales and improve customer satisfaction.
- Experience in multi-unit retail management is a significant advantage.
Apply Now
2
Retail Operations Manager
64101 Kansas City, Missouri
$65000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Retail Operations Manager to oversee their flagship store located in Kansas City, Missouri, US . This critical role is responsible for ensuring the efficient and profitable operation of the retail space, driving sales performance, and delivering an exceptional customer experience. The ideal candidate will have a proven track record in retail management, with a strong understanding of inventory control, visual merchandising, staff development, and operational excellence. You will lead a team of dedicated retail professionals, fostering a positive and productive work environment.
Responsibilities:
Responsibilities:
- Oversee all day-to-day operations of the retail store, ensuring smooth and efficient functioning.
- Develop and implement strategies to maximize sales performance and achieve revenue targets.
- Manage inventory levels, including ordering, receiving, and stock management, to minimize losses and meet demand.
- Ensure adherence to visual merchandising standards and guidelines to create an appealing store environment.
- Recruit, train, motivate, and manage a high-performing team of sales associates and supervisors.
- Develop and implement staff schedules to ensure adequate coverage and service levels.
- Monitor and control operational expenses to achieve budget goals.
- Ensure compliance with all company policies, procedures, and safety regulations.
- Analyze sales data and customer feedback to identify trends and opportunities for improvement.
- Implement customer service initiatives to enhance the overall shopping experience.
- Handle escalated customer issues and ensure timely and satisfactory resolutions.
- Conduct regular performance reviews and provide ongoing coaching and development to staff.
- Maintain a clean, organized, and safe store environment.
- Collaborate with marketing and merchandising teams on promotional activities and product launches.
- High school diploma or equivalent required; Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.
- 3-5 years of progressive experience in retail management, with demonstrated success in operations and sales.
- Proven ability to lead and motivate a team in a fast-paced retail environment.
- Strong understanding of retail operations, including inventory management, visual merchandising, and point-of-sale (POS) systems.
- Excellent customer service and interpersonal skills.
- Proficiency in analyzing sales reports and key performance indicators (KPIs).
- Strong organizational and time management skills.
- Ability to make sound decisions and problem-solve effectively.
- Adaptability and willingness to work flexible hours, including evenings, weekends, and holidays.
- Passion for the retail industry and delivering exceptional customer experiences.
Apply Now
3
Retail Operations Manager
32202 Jacksonville, Florida
$70000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a highly motivated and experienced Retail Operations Manager to lead their retail initiatives from a fully remote standpoint. While the role is remote-first, it is based out of Jacksonville, Florida, US and requires excellent remote collaboration and management skills. The Retail Operations Manager will be responsible for overseeing the day-to-day operations of multiple retail locations, ensuring a seamless customer experience and driving operational efficiency. This role involves developing and implementing operational strategies, managing budgets, optimizing inventory, and leading store teams to achieve sales targets. You will work closely with merchandising, marketing, and e-commerce teams to ensure cohesive brand execution and customer satisfaction across all channels. The ideal candidate will possess strong leadership qualities, a deep understanding of retail operations, excellent problem-solving abilities, and a proven track record of success in driving sales and operational excellence. This remote role offers the flexibility to manage operations effectively while leveraging technology to connect with teams and customers. Responsibilities include:
- Overseeing daily operations of retail stores to ensure optimal performance.
- Developing and implementing strategic operational plans to achieve business objectives.
- Managing store budgets and controlling operational costs.
- Ensuring efficient inventory management and stock control.
- Leading, training, and motivating store teams to achieve sales and customer service goals.
- Implementing visual merchandising standards and ensuring brand consistency.
- Monitoring key performance indicators (KPIs) and reporting on store performance.
- Collaborating with cross-functional teams to drive sales and customer satisfaction.
- Ensuring compliance with all company policies, procedures, and health and safety regulations.
- Identifying opportunities for process improvements and implementing best practices in retail operations.
Apply Now
4
Retail Operations Manager
80202 Denver, Colorado
$65000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Retail Operations Manager to oversee and optimize the performance of their retail stores in the Denver, Colorado, US area. This role requires a hands-on approach, combining strategic planning with daily execution to ensure exceptional customer experiences, efficient store operations, and achievement of sales targets. You will be responsible for managing a team of store managers and staff, driving operational excellence, and implementing company policies and procedures to maintain brand consistency and profitability. This position requires your regular presence at various store locations within the designated region, necessitating local candidates.
Key Responsibilities:
Key Responsibilities:
- Manage the day-to-day operations of multiple retail store locations, ensuring smooth and efficient functioning.
- Develop and implement strategies to achieve sales targets, maximize profitability, and enhance customer satisfaction.
- Oversee inventory management, visual merchandising, and stock control to ensure optimal product availability and presentation.
- Recruit, train, motivate, and manage store staff, fostering a positive and productive work environment.
- Ensure adherence to all company policies, procedures, and operational standards, including safety and security protocols.
- Conduct regular store visits to monitor performance, provide feedback, and identify areas for improvement.
- Analyze sales data, customer feedback, and market trends to inform operational decisions and strategies.
- Manage store budgets, controlling expenses and optimizing resource allocation.
- Implement and execute marketing and promotional initiatives to drive foot traffic and sales.
- Maintain excellent customer service standards, resolving customer issues promptly and effectively.
- Collaborate with the corporate office on operational initiatives, product launches, and strategic planning.
- Ensure compliance with all local labor laws and regulations.
- Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent work experience.
- Minimum of 5 years of progressive experience in retail management, with at least 2 years in a multi-store or regional management role.
- Proven track record of achieving sales targets and driving operational efficiency in a retail environment.
- Strong leadership, team management, and interpersonal skills.
- Excellent understanding of retail operations, inventory management, and visual merchandising principles.
- Proficiency in retail point-of-sale (POS) systems and inventory management software.
- Strong analytical and problem-solving abilities.
- Excellent communication and customer service skills.
- Ability to work flexible hours, including evenings, weekends, and holidays as required by store operations.
- Must reside within reasonable commuting distance of Denver, Colorado, US .
Apply Now
5
Retail Operations Manager
68102 Omaha, Nebraska
$65000 annum plus
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a dynamic and growing retail brand, is seeking an experienced Retail Operations Manager to oversee their store operations in **Omaha, Nebraska, US**. This is an on-site leadership role critical to ensuring seamless daily operations, exceptional customer service, and achieving sales targets. You will be responsible for managing store staff, implementing operational policies and procedures, controlling inventory, and maintaining visual merchandising standards. The ideal candidate will possess strong leadership skills, a deep understanding of retail best practices, and a proven ability to drive sales and profitability. You will work closely with regional management, merchandising teams, and store associates to create a positive and productive retail environment. This position requires excellent organizational abilities, strong problem-solving skills, and a commitment to fostering a customer-centric culture. Your leadership will directly influence store performance and customer satisfaction. This role demands hands-on management and a proactive approach to all aspects of store operations.
Key Responsibilities:
Qualifications:
This is an excellent opportunity to lead a retail store and contribute to the success of a reputable brand.
Key Responsibilities:
- Oversee daily store operations, ensuring efficiency, compliance, and adherence to company standards.
- Manage, train, and motivate a team of retail associates and supervisors to achieve sales and performance goals.
- Implement and enforce all company policies and procedures related to sales, customer service, and operations.
- Monitor and manage inventory levels, including stock control, receiving, and loss prevention strategies.
- Ensure visual merchandising standards are met and maintained to create an appealing store environment.
- Drive sales performance by implementing effective sales strategies and promotional activities.
- Provide exceptional customer service, resolving customer issues promptly and professionally.
- Manage store budget, including labor costs and operating expenses.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Maintain a safe, clean, and organized store environment.
Qualifications:
- Minimum of 5 years of experience in retail management, with a proven track record of success.
- Strong leadership and team-building skills.
- Demonstrated ability to drive sales and improve operational efficiency.
- Excellent customer service and interpersonal skills.
- Proficiency in retail point-of-sale (POS) systems and inventory management software.
- Solid understanding of retail operations, merchandising, and loss prevention.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by store needs.
- Strong organizational and time management skills.
- High school diploma or equivalent required; Associate's or Bachelor's degree in Business or a related field is a plus.
This is an excellent opportunity to lead a retail store and contribute to the success of a reputable brand.
Apply Now
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6
Retail Operations Manager
30303 Atlanta, Georgia
$85000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Retail Operations Manager to oversee and optimize the performance of multiple retail locations in and around Atlanta, Georgia, US . This is a critical role focused on driving sales, enhancing customer experience, and ensuring efficient operational execution across the store portfolio. The ideal candidate will have a proven track record in retail management, with strong leadership skills and a deep understanding of retail best practices. You will be responsible for setting operational standards, managing budgets, controlling inventory, and implementing strategies to achieve sales targets. This position requires a hands-on approach, regular travel to stores, and close collaboration with store managers, regional directors, and merchandising teams. Key responsibilities include:
- Developing and implementing operational strategies to improve store performance, efficiency, and profitability.
- Overseeing daily store operations, including inventory management, visual merchandising, staffing, and customer service.
- Setting sales targets and monitoring performance against key metrics, providing actionable insights and guidance.
- Managing store budgets, controlling expenses, and identifying cost-saving opportunities.
- Recruiting, training, and developing store teams to ensure high levels of performance and engagement.
- Ensuring compliance with all company policies, procedures, and health and safety regulations.
- Conducting regular store visits and audits to assess operational standards and identify areas for improvement.
- Collaborating with marketing and merchandising teams to execute promotional campaigns and product launches effectively.
- Resolving customer issues and complaints promptly and professionally to maintain high customer satisfaction.
- Analyzing sales data and market trends to inform strategic decision-making.
Apply Now
7
Retail Operations Manager
21201 Baltimore, Maryland
$80000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a highly organized and results-driven Retail Operations Manager to lead their remote-based operations team. This role is crucial for ensuring the seamless execution of retail strategies, optimizing store performance, and enhancing the overall customer experience. You will be responsible for developing and implementing operational policies, managing inventory, driving sales initiatives, and ensuring compliance with company standards across all retail locations. The ideal candidate possesses strong leadership skills, a deep understanding of retail dynamics, and the ability to manage a geographically dispersed team effectively.
Key Responsibilities:
Key Responsibilities:
- Develop and implement efficient retail operational procedures and best practices to maximize productivity and profitability.
- Oversee inventory management, including stock control, replenishment, and loss prevention strategies.
- Drive sales performance by setting targets, analyzing sales data, and implementing effective sales strategies.
- Ensure exceptional customer service standards are met and consistently exceeded across all retail touchpoints.
- Manage store budgets, including P&L analysis, expense control, and financial reporting.
- Lead, train, and motivate store managers and their teams to achieve operational and sales goals.
- Ensure compliance with all health, safety, and security regulations.
- Collaborate with merchandising and marketing teams to execute store layouts and promotional activities.
- Analyze operational data to identify areas for improvement and implement corrective actions.
- Develop and maintain strong relationships with suppliers and vendors.
- Conduct regular store visits (virtually or as needed for critical assessments) to ensure brand standards are maintained.
- Implement and manage technology solutions to enhance retail operations.
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- 5+ years of progressive experience in retail operations management, with a proven track record of success.
- Strong understanding of retail merchandising, inventory management, and loss prevention techniques.
- Excellent leadership, team management, and motivational skills.
- Proficiency in retail management software and point-of-sale (POS) systems.
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Exceptional communication, interpersonal, and negotiation skills.
- Ability to manage multiple priorities and delegate tasks effectively in a remote setting.
- Passion for delivering outstanding customer experiences.
- Experience in multi-unit retail management is highly desirable.
Apply Now
8
Retail Operations Manager
76104 Fort Worth, Texas
$95000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Retail Operations Manager to oversee multiple store locations within the Fort Worth, Texas, US area. This role utilizes a hybrid work model, balancing operational oversight with strategic planning from a home office or remote location as needed. You will be responsible for ensuring the smooth and efficient day-to-day operation of retail stores, driving sales performance, and maintaining exceptional customer service standards. Key responsibilities include managing store budgets, optimizing inventory levels, implementing operational policies and procedures, and ensuring compliance with company standards. You will lead, coach, and develop store managers and their teams, fostering a positive and productive work environment. The ideal candidate will possess a strong background in retail management, with a minimum of 6 years of experience in operations, including at least 2 years in a multi-unit management capacity. A proven ability to drive profitability, improve operational efficiency, and enhance customer satisfaction is essential. You should have excellent leadership, communication, and problem-solving skills, with a keen understanding of retail trends and best practices. Experience with retail management software and point-of-sale (POS) systems is required. This position offers the opportunity to make a significant impact on the retail division's success through strategic leadership and hands-on operational excellence.
Key Responsibilities:
Key Responsibilities:
- Oversee the daily operations of multiple retail store locations.
- Drive sales performance and profitability across assigned stores.
- Develop and implement operational strategies to improve efficiency and customer satisfaction.
- Manage store budgets, P&L statements, and key performance indicators (KPIs).
- Ensure compliance with company policies, procedures, and visual merchandising standards.
- Recruit, train, motivate, and develop store managers and staff.
- Optimize inventory management and control shrinkage.
- Enhance the customer shopping experience and resolve customer issues.
- Implement and monitor loss prevention strategies.
- Collaborate with merchandising, marketing, and HR departments.
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 6 years of experience in retail operations management.
- At least 2 years of multi-unit retail management experience.
- Proven track record of driving sales and profitability in a retail environment.
- Strong understanding of retail best practices, inventory management, and merchandising.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency with retail management software and POS systems.
- Ability to analyze financial data and make informed business decisions.
- Strong problem-solving and decision-making abilities.
Apply Now
9