12,536 Support Services jobs in the United States

Technical Support Services

94587 Willow Creek, California Group A LLC

Posted 9 days ago

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Job Description

Direct message the job poster from GroupA We are recruiting for an IT Support Technician to join our team in a contract to hire, onsite role in Union City, CA to be the first point of contact for the business partners of Enterprise Technology Partners (ETP). As such the Technician answers incoming calls, processes emails and web tickets and tracks all information in the ITSM tool. This includes software, hardware, network, telecommunication systems and basic desktop support matters. In the role, our technicians are responsible for determining the issue, escalating as required, working through a remedy, and then resolving the problem (either personally or through the broader ETP team). Individuals in this position may also install software, updates and upgrades on the computers, workstations and network. Technicians have direct access to our business and third-party community and are expected to treat these relationships with quality, care, and empathy that is consistent with the ETP and company Values. Responsibilities : Provide Tier 1 and Tier 2 technical support Receive, ticket, and route end user support issues Document all support outcomes, including resolution and notes Participate in updating service policies and procedures (where needed) Assist with commercial and custom system testing and debugging (new releases, features, etc.) Communicate status of issues to users (verbally or digitally) Learn and develop expertise in in-scope applications Provide the support to resolve incidents Provide accurate and timely updates to work tickets, incidents, and outages Develop a command of ITIL service management practices and customization made to company standards Learn and develop expertise in in-scope applications and platforms for areas supported (e.g., functionality, data, reporting, administration, etc.) Maintain awareness of system environment to ensure the highest level of service and support to the organization Support and maintain knowledgebase with current standards and resolution procedures Participate in on call rotation Requirements: Bachelor’s or Technical Degree (computer science, information systems, software engineering or other industry related curriculum). 3+ years of experience providing Tier 1 and Tier 2 technical support, both hardware and software 2+ years of experience imaging devices 2+ years of experience managing tickets in ITSM tool Experience with ServiceNow or other support management software Experience with telecommunication system Experience with networking Familiarity with ITIL concepts Experience with telecommunication system Strong communications skills (written and verbal) Demonstrated patience and empathy for user community Ability to understand company application portfolio as well as how the different systems contribute to daily business operations Possess entry level industry certification(s)e.g. CompTIA A+ Excellent verbal / written communication skills, strong attention to detail Ability to analyze and solve problems, think outside of the box and grasp technical concepts Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at GroupA by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Technical Support Specialist” roles. Continue with Google Continue with Google Continue with Google Continue with Google San Jose, CA $63,290.28 - $1,204 1 year ago Fremont, CA 85,000.00 - 110,000.00 3 weeks ago Mountain View, CA 29.75 - 40.25 1 week ago Application Help Desk Support Specialist Livermore, CA 93,090.00 - 136,656.00 1 day ago Mountain View, CA 29.75 - 40.25 23 hours ago San Francisco, CA 100,000 - 115,000 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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Customer Support & Services Manager

75054 Highland Park, Texas Safran

Posted 10 days ago

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Job Description

Customer Support & Services Manager
Company : Safran Electronics & Defense, Avionics USA
Job field : Sales & Marketing
Location : Grand Prairie , Texas , United States
Contract type : Permanent
Contract duration : Full-time
Required degree : Bachelor's Degree
Required experience : More than 5 years
Professional status : Professional, Engineer & Manager
Salary range : CSA000-S3-11-TX
# 2025-158894
Apply with one click Any questions ?
**Job Description**
For us, working at Safran is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.
Summary of Job Purpose:
- Drive customer-focused Sales & Marketing efforts for Aftermarket & MRO on assigned territory
- Lead SEDA commercial interaction and negotiation with customers in line with strategic and financial goals set by the corporation
- Accountable for Customer Satisfaction
Essential Duties and Responsibilities:
- Reporting to the Director of Customer Support & Sales | Aftermarket, the Customer Support & Services Manager serves as the strategic contact with his/her customers and is responsible for their overall satisfaction
- Is the main Point of Contact for his Key Accounts (One Face to the Customer)
- Accountable for development and execution of sales plans that support company growth and profitability objectives on the Aftermarket
- Conduct research and market analysis, identify new business opportunities
- Responsible for pricing strategies to achieve maximum margin, growth and financial targets
- Responsible for proper negotiations of contracts
- Cooperates with OEM Sales, Program Support Management and Customer Support in meeting customer demand and sales objectives
- Ensure internal communication/cooperation is achieved
- Frequent travel within the Americas; potential for international travels
**Job Requirements**
Education / Experience:
- Bachelor's Degree in related major and more than 5 years in Aerospace MRO Business.
- Experience working with OEMs and Airlines.
- Preferred but not required, experience working with and/or for a foreign held company.
- French language skills is a plus.
- Strong commercial skills including: selling process, pricing, business plans, terms and conditions, sales strategy development/execution, negotiation and sales proposal.
- Excellent interpersonal and presentation skills.
- Strong oral and written communication skills.
- Effective relationship management.
- Ability to resolve customer issues.
- Ability to work independently as an entrepreneur, self-motivated.
Skills and Abilities:
Job knowledge
Aeronautic
Aftermarket, MRO
Identify and assess new business opportunities
Build sustainable business relationships
Key Account Management
Value-based proposition
Sales strategy
Strategic and Operational Marketing
Contract negotiation
Leadership skills / Management skills / Personal skills:
Entrepreneur
Organizational skills
Communication skills / Negotiation skills
Cross Cultural Awareness
Creativity
Physical Requirements :
Office
- While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk.
- The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
- The noise level in the work environment is usually quiet.
- May be required to travel to the customer's base or any other location relevant to the correct execution of the contract and company's commitment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**But what else? (advantages, specific features, etc.)**
Up to 50%
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
This position requires use of information or access to hardware, which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
-Legally authorized to work in the US without company sponsorship.
**Company Information**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets.
**Locate your future workplace**
2802 Safran DriveTX 75052
Grand Prairie
Texas United States
Safran is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
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Cook (Support Services)

67002 Benton, Arkansas Andover Public Schools, Unified School District #385

Posted 5 days ago

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Job Description

Position Type:
Support Staff

Date Posted:
7/8/2025

Location:
Support Services - Food Service
Purpose: Assists in setting up, preparing and serving daily meals and assists in cleanup of food service areas and equipment, trays, silverware and utensils.

Qualifications:
  1. High School Diploma or GED
  2. Possesses high personal grooming and behavior standards for cleanliness and professional appearance
  3. Ability to interact well with other USD employees
  4. Ability to accept standards and to follow instructions
  5. Moderate physical demands
  6. Must be able to get to work in any and all weather or temperature conditions with reliable transportation to and from scheduled shift.

Supervisor: Kitchen Manager, Food Service Director

Performance Responsibilities:
  1. Prepare foods as specified on menus and/or according to plans set by Director of Food Service.
  2. Maintain responsibility for assigned food preparation, service and clean up.
  3. Perform food handling, line service or table service under strict safety and sanitary guidelines and regulations.
  4. Prepare amounts of food as directed and replenishes food in the line as required.
  5. Implements local and governmental policies and regulations as required.
  6. Keep records and accounts for all meals served.
  7. Store, shelve and access food supplies; keep storage facility in an orderly manner.
  8. Abide by practices and procedures to safely lift and carry supplies.
  9. Practice safe operations of food service equipment; meet all district safety requirements. (District, KDHE, USDA)
  10. Clean lunch room(s) and areas assigned to food service and maintain sanitary conditions at all times; wash hands upon arrival; wear a hairnet and proper attire at all times during work hours.
  11. Perform major cleaning of refrigerators, storerooms, and ovens at regularly scheduled intervals as required.
  12. Store chemicals and other possible food contaminants appropriately as required.
  13. Observe and report possible contamination, sanitary or safety conditions to Director of Food Service.
  14. Report needed minor or major repairs to Director of Food Service.
  15. Stand ready to relieve or to fill in as required.
  16. Achieve all work assignments according to standards.
  17. Maintain district appearance and grooming standards.
  18. Manage job with ability to read, write and comprehend written and oral instructions; maintain good health and physical condition to cook, shelve, clean, transport, and serve food on a daily basis; moves, lift up to 50 pounds on a daily basis, pulls, or pushes heavy objects; use observation and communication to conduct jobs related to cooking, cleaning and serving food to children; use all types of kitchen and cleaning equipment.
  19. Attend in-service and/or instructional sessions.
  20. Assist with relief on the serving line
  21. Other job duties as assigned.
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Support Services Technician

94587 Willow Creek, California INSPYR Solutions

Posted today

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Job Description

Title: Support Services Technician Location: Union City, CA Duration: 6+ months contract to hire Compensation: $ - $ Work Requirements: US Citizen, GC Holders or Authorized to Work in the Support Services Technician

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Support Services Specialist

77904 Victoria, Texas Innovative Network of Knowledge

Posted 3 days ago

Job Viewed

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Job Description

It's a great feeling to work for a company that does so much good for others around the world!

Academic Req: Required - High School diploma or GED, and Child Development Associate Credential (CDA) or state awarded certificate that meets or exceeds the requirements for a CDA credential, or at onboarding enrolled in a CDA credential program to be completed within 18 months of the time of hire.

Work Experience: Required - One year of related work experience.

Critical Action Items & Measurable Deliverables:

1. Protect the physical and mental health and safety of our children and no child is left alone or unsupervised while under our care. (HSPPS §1302.90)

2. Implement nutrition services that are culturally and developmentally appropriate, meet the nutritional needs of and accommodate the feeding requirements of each child, including children with special dietary needs and children with disabilities. (HSPPS §1302.44)

3. Ensure facilities, equipment, and materials are kept clean and safe for children's use in accordance with federal policies and agency protocols. (HSPPS §1302.47)

4. Implement hygiene practices that at a minimum ensure (i) Appropriate toileting, hand washing, and diapering procedures are followed; (ii) Safe food preparation; and, (iii) Exposure to blood and body fluids are handled consistent with standards of the Occupational Safety Health Administration. (HSPPS §1302.47)
5. Follow appropriate practices to keep children safe during all activities, including reporting at a minimum suspected or known child abuse and neglect, appropriate supervision of children at all times, and all standards of conduct. (HSPPS §1302.47, §1302.90)

6. Support and participate in staff development, including completion of minimum training requirements as specified in state and federal standards (HSPPS §1302.91, §1302.92), continuing professional development, and staff wellness initiatives.

7. Respond to classroom requests for support in a timely manner, which is also compliant with Office of Head Start and agency regulations, policies, and protocols.
8. Establish regular communication with teachers to ensure they are well-informed about their students' behavior, and progress.

9. Monitor classroom to make certain it is free from physical and environmental hazards.

10. Report all incidents within the timeframes designated in program policy and protocol.

Other Responsibilities:

1. Conduct daily cleaning of facilities, including but not limited to classrooms, offices, bathrooms, and common areas and playgrounds.

2. Conduct and maintain inventory control of all cleaning supplies, including ordering and receiving supplies.

3. Perform or arrange seasonal deep cleaning and maintenance of building interior and exterior (i.e. floor waxing, carpet cleaning, pressure wash building).

4. Implement hyper-sanitation protocols when directed.

5. Ensure that safety and health procedures are followed in accordance with federal and agency policy and protocols.

6. Prepare and serve classroom meals and assist with family-style meal activities as directed.

7. Wash dishes, pots, pans and utensils using approved sanitation methods.

8. Conduct routine inspections and regular up-keep of interior and exterior areas to ensure areas are free of safety hazards, trash, weeds, and other foreign materials.

9. Conduct daily inspection/grounds keeping of outside areas, including lawns, landscaped beds, playgrounds, and parking areas to keep centers clean and safe between regular contracted site services.

10. Notify supervisor of any safety or health issues or concerns.

11. Assist with moving and/or transporting office and classroom furniture, fixtures, supplies and equipment as requested.

12. Launder clothing and linens in support of classroom activities as requested.

13. Assist with classroom supervision as needed.

14. Assist with set up/tear down for classroom and center activities, training, meetings, recruitment fairs, and special events.

15. Assist with repair and maintenance of buildings, storage facilities, machinery and equipment.

16. Perform other job duties as assigned.

Requirements:

1. Demonstrate ability to respond sensitively and competently to the service population's cultural and socioeconomic characteristics.

2. Communicate in writing and verbally in English and Spanish (preferred).

3. Demonstrate ability to maintain emotional control, and professional composure at all times.
4. Demonstrate a working knowledge of all INK policies and procedures.

5. Ability to organize and prioritize duties and responsibilities in a fast-paced environment.

6. Possess a valid driver's license.

7. Complete and pass health examination.

8. Confirm work eligibility status.

9. Successfully pass driving history check.

10. Clear criminal background check.

11. Required to lift up to 60 pounds.

12. Required to stand, sit on the floor, bend, squat, kneel, lift children, and engage with children.

13. Exposure to communicable diseases, and other hazards such as cigarette smoke, pets, at risk
neighborhoods, etc.

14. Travel up to 50% by car, bus, airplane, or train may also be required associated with attendance at conferences, meetings and other duties carried out at distant locations in and out of state and in some cases where some overnight travel may be required.

15. Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher conferences, Parent Committee meetings, community, and social events such as field trips.

INK is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-Education

#LI-Entry Level

#LI-Full-time

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Support Services Specialist

35504 Jasper, Alabama Innovative Network of Knowledge

Posted 3 days ago

Job Viewed

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Job Description

It's a great feeling to work for a company that does so much good for others around the world!

Academic Req: Required - High School diploma or GED, and Child Development Associate Credential (CDA) or state awarded certificate that meets or exceeds the requirements for a CDA credential, or at onboarding enrolled in a CDA credential program to be completed within 18 months of the time of hire.

Work Experience: Required - One year of related work experience.

Critical Action Items & Measurable Deliverables:

1. Protect the physical and mental health and safety of our children and no child is left alone or unsupervised while under our care. (HSPPS §1302.90)

2. Implement nutrition services that are culturally and developmentally appropriate, meet the nutritional needs of and accommodate the feeding requirements of each child, including children with special dietary needs and children with disabilities. (HSPPS §1302.44)

3. Ensure facilities, equipment, and materials are kept clean and safe for children's use in accordance with federal policies and agency protocols. (HSPPS §1302.47)

4. Implement hygiene practices that at a minimum ensure (i) Appropriate toileting, hand washing, and diapering procedures are followed; (ii) Safe food preparation; and, (iii) Exposure to blood and body fluids are handled consistent with standards of the Occupational Safety Health Administration. (HSPPS §1302.47)
5. Follow appropriate practices to keep children safe during all activities, including reporting at a minimum suspected or known child abuse and neglect, appropriate supervision of children at all times, and all standards of conduct. (HSPPS §1302.47, §1302.90)

6. Support and participate in staff development, including completion of minimum training requirements as specified in state and federal standards (HSPPS §1302.91, §1302.92), continuing professional development, and staff wellness initiatives.

7. Respond to classroom requests for support in a timely manner, which is also compliant with Office of Head Start and agency regulations, policies, and protocols.
8. Establish regular communication with teachers to ensure they are well-informed about their students' behavior, and progress.

9. Monitor classroom to make certain it is free from physical and environmental hazards.

10. Report all incidents within the timeframes designated in program policy and protocol.

Other Responsibilities:

1. Conduct daily cleaning of facilities, including but not limited to classrooms, offices, bathrooms, and common areas and playgrounds.

2. Conduct and maintain inventory control of all cleaning supplies, including ordering and receiving supplies.

3. Perform or arrange seasonal deep cleaning and maintenance of building interior and exterior (i.e. floor waxing, carpet cleaning, pressure wash building).

4. Implement hyper-sanitation protocols when directed.

5. Ensure that safety and health procedures are followed in accordance with federal and agency policy and protocols.

6. Prepare and serve classroom meals and assist with family-style meal activities as directed.

7. Wash dishes, pots, pans and utensils using approved sanitation methods.

8. Conduct routine inspections and regular up-keep of interior and exterior areas to ensure areas are free of safety hazards, trash, weeds, and other foreign materials.

9. Conduct daily inspection/grounds keeping of outside areas, including lawns, landscaped beds, playgrounds, and parking areas to keep centers clean and safe between regular contracted site services.

10. Notify supervisor of any safety or health issues or concerns.

11. Assist with moving and/or transporting office and classroom furniture, fixtures, supplies and equipment as requested.

12. Launder clothing and linens in support of classroom activities as requested.

13. Assist with classroom supervision as needed.

14. Assist with set up/tear down for classroom and center activities, training, meetings, recruitment fairs, and special events.

15. Assist with repair and maintenance of buildings, storage facilities, machinery and equipment.

16. Perform other job duties as assigned.

Requirements:

1. Demonstrate ability to respond sensitively and competently to the service population's cultural and socioeconomic characteristics.

2. Communicate in writing and verbally in English and Spanish (preferred).

3. Demonstrate ability to maintain emotional control, and professional composure at all times.
4. Demonstrate a working knowledge of all INK policies and procedures.

5. Ability to organize and prioritize duties and responsibilities in a fast-paced environment.

6. Possess a valid driver's license.

7. Complete and pass health examination.

8. Confirm work eligibility status.

9. Successfully pass driving history check.

10. Clear criminal background check.

11. Required to lift up to 60 pounds.

12. Required to stand, sit on the floor, bend, squat, kneel, lift children, and engage with children.

13. Exposure to communicable diseases, and other hazards such as cigarette smoke, pets, at risk
neighborhoods, etc.

14. Travel up to 50% by car, bus, airplane, or train may also be required associated with attendance at conferences, meetings and other duties carried out at distant locations in and out of state and in some cases where some overnight travel may be required.

15. Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher conferences, Parent Committee meetings, community, and social events such as field trips.

INK is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-Education

#LI-Entry Level

#LI-Full-time

View Now

Support Services Specialist

75021 Ector, Texas ARstrat LLC

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

The healthcare billing battlefield awaits a new champion! We're not looking for ordinary customer service agents—we need an ELITE CUSTOMER SUPPORT TACTICIAN ready to storm the healthcare trenches and emerge victorious!

Position responsibilities:

  • Review accounts sent via e-mail from both the client and GetixHealth staff for resolution.
  • Submit insurance billing requests to the client.
  • Update accounts with information received from the client and GetixHealth offices.
  • Process itemized statements requested by patients, insurances and attorneys.
  • Process correspondence sent to our office by the patients, insurances and attorneys.
  • Facilitate adjustments and cash transfer request.
  • Follow up on disputed accounts to check for resolution.
  • Facilitate missing payment research with the Vendor.
  • Draft zero balance letters, Settlement letters, Balance verification letters and any other requested letters for collection specialists
  • Proficient in Excel and Microsoft word.
Pay rate: $15 eligible for quarterly bonus

Education and Experience:
  • High school diploma or college degree from an accredited college or university.
  • 2-3 years of experience in a healthcare back-office function or customer care function.
Work environment / physical requirements:
  • Work environment is an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone.
  • Must be able to sit for extended periods of time.
Benefits and Incentives:
  • Comprehensive Health Coverage: Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment.
  • Life and Disability Insurance: Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D.
  • 401(k) Retirement Savings Plan: Eligible to participate in the company’s 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service.
  • Paid Time Off (PTO): Accrue Paid Time Off starting on your first day of employment.
  • Flexibility in Benefits: The company reserves the right to amend, modify, or terminate any benefits programs as needed.


GetixHealth is an equal employment opportunity employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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Support Services Specialist

75021 Ector, Texas GetixHealth

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

The healthcare billing battlefield awaits a new champion! We're not looking for ordinary customer service agents—we need an ELITE CUSTOMER SUPPORT TACTICIAN ready to storm the healthcare trenches and emerge victorious!

Position responsibilities:

  • Review accounts sent via e-mail from both the client and GetixHealth staff for resolution.
  • Submit insurance billing requests to the client.
  • Update accounts with information received from the client and GetixHealth offices.
  • Process itemized statements requested by patients, insurances and attorneys.
  • Process correspondence sent to our office by the patients, insurances and attorneys.
  • Facilitate adjustments and cash transfer request.
  • Follow up on disputed accounts to check for resolution.
  • Facilitate missing payment research with the Vendor.
  • Draft zero balance letters, Settlement letters, Balance verification letters and any other requested letters for collection specialists
  • Proficient in Excel and Microsoft word.
Pay rate: $15 eligible for quarterly bonus

Education and Experience:
  • High school diploma or college degree from an accredited college or university.
  • 2-3 years of experience in a healthcare back-office function or customer care function.
Work environment / physical requirements:
  • Work environment is an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone.
  • Must be able to sit for extended periods of time.
Benefits and Incentives:
  • Comprehensive Health Coverage: Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment.
  • Life and Disability Insurance: Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D.
  • 401(k) Retirement Savings Plan: Eligible to participate in the company’s 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service.
  • Paid Time Off (PTO): Accrue Paid Time Off starting on your first day of employment.
  • Flexibility in Benefits: The company reserves the right to amend, modify, or terminate any benefits programs as needed.


GetixHealth is an equal employment opportunity employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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