What Jobs are available for Support Services in the United States?

The Administrative Assistant plays a crucial role in supporting the daily operations of the office. This position requires an individual who is highly organized, proactive, and able to manage a wide range of tasks to ensure that the team or department runs smoothly. The ideal candidate will have excellent communication skills, be tech-savvy, and exhibit a high degree of professionalism.

1. Administrative Support :
   • Manage and organize calendars, schedule meetings, and coordinate appointments.
   • Answer phone calls, screen and direct calls as appropriate.
   • Respond to and redirect emails as needed.
   • Handle correspondence, including mail, fax, and email communications.
   • Prepare and format documents, reports, and presentations.
   • Assist with document preparation and filing.
2. Office Management :
   • Maintain office supplies and equipment inventory.
   • Coordinate office space usage, maintenance, and setup for meetings or events.
   • Ensure the office is clean, organized, and well-maintained.
   • Assist with booking travel arrangements (flights, hotel accommodations, car rentals).
3. Data Management & Reporting :
   • Maintain, update, and organize databases or filing systems (physical and digital).
   • Compile data, prepare reports, and assist with project tracking.
   • Ensure data accuracy and confidentiality.
4. Client/Visitor Interaction :
   • Greet and direct visitors in a professional manner.
   • Assist clients and customers with inquiries or needs as appropriate.
   • Coordinate meetings, conferences, and events with internal and external stakeholders.
5. Team Support :
   • Provide general administrative support to various departments or teams.
   • Assist in preparing internal communications or training materials.
   • Coordinate team activities, events, or team-building exercises.
6. Project Assistance :
   • Assist with special projects, ensuring that deadlines are met.
   • Perform research and gather relevant information for ongoing projects.
   • Help organize and track project timelines and deliverables.

• Strong communication skills (verbal and written).
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• High attention to detail and accuracy.
• Professional phone etiquette and interpersonal skills.
• Strong problem-solving abilities and the ability to anticipate needs.

• Experience with project management software (e.g., Trello, Asana, or Monday.com).
• Familiarity with office equipment (printers, copiers, fax machines).
• Basic knowledge of bookkeeping or accounting practices (e.g., expense reports, invoicing).

• Education :
  • High school diploma or equivalent is required.
  • Associate’s or Bachelor’s degree in business administration, office management, or related field is a plus.
• Experience :
  • 1-3 years of experience in an administrative or office support role.
  • Prior experience working in a corporate or office environment is preferred.

Qualifications

• High school diploma or GED required.
• Bachelor's degree or higher from an accredited college or university preferred.
• At least three (3) years of successful management experience in an operations-focused environment, ideally within warehousing, production or a similar setting.
• Demonstrated leadership skills with the ability to effectively train, supervise, and motivate teams to achieve operational goals.
• Excellent verbal and written communication skills, along with strong organizational and customer service capabilities.
• Proficient in using computers and productivity software, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and/or Google Workspace (Docs, Sheets, and Slides).
• Physically capable of working in all environmental conditions.

Terms Of Employment
250 Days

Salary/Paygrade
$69,842 – BA 4

Salary Range (based on experience) as set by the Board of Trustees for the school year.

Essential Functions

• Oversee the daily operations to all Support Services departments, ensuring efficiency, safety, and productivity across all departments.
• Serve as the primary liaison with customers, offering strategic guidance and support to ensure high-quality, cost-effective delivery of products and services for the Support Services departments.
• Provide timely and effective communication with internal stakeholders regarding project timelines, cost-saving strategies, and operational recommendations.
• Maintain hands-on knowledge of equipment and technology to support team members and streamline operations.
• Lead training and development initiatives to ensure staff competency in safe and efficient operational practices.
• Assess operational needs and recommend the procurement of equipment, technology, and materials necessary to meet departments objectives.
• Implement and oversee a preventive maintenance program to ensure equipment reliability and minimize downtime.
• Assist in recruitment efforts, including candidate interviews and hiring recommendations, in collaboration with the Assistant Director.
• Manage core human resources functions with the department, including oversight of attendance, punctuality, adherence to policy, and annual performance-related matters.
• Monitor and approve timekeeping and attendance records for assigned personnel; serve as acting authority in the absence of the Assistant Director of Support Services.
• Support enterprise-wide equipment and service needs, including issue resolution, performance analysis, and on-site assistance as necessary.
• Serve in a leadership capacity during the absence of department management, including facilitating meetings, decision-making, and issue resolution.
• Execute additional responsibilities and special projects as assigned by senior leadership.
• Maintain consistent responsibilities and attendance to support the operational integrity of the Support Services department.

Working Conditions
Mental Demands/Physical Demands/Environmental
Work with frequent interruptions and maintian emotional control under stress. Work outside and inside; work around machinery with moving parts; work around moving objects or vehicles environments. Repetitive hand motions; prolonged use of computer.

Deadline To Apply
Until filled

Applications will be reviewed

Not all applicants will be interviewed

Hiring Managers may choose to email you regarding this

application. Please monitor your email regularly for any communication.

Position
: Family Readiness & Support Services Coordinator

Location:
Herndon, VA (Hybrid)

Position Objective:
Administer the child care assistance programs by providing applicants with program information, receiving completed applications, determining eligibility, paying the assistance monies to child care providers, invoicing for reimbursement of funds, and completing various reports.

Duties and Responsibilities:

• Research and become familiar with child care requirements in each region and their requirements for one-on-one contact with Member, Providers and client staff. Respond effectively to incoming telephone calls and/or emails and provide accurate information regarding the child care program.
• Assist Subsidy program members and providers across the US in the application process, eligibility determination and payment process.
• Assist Members and Providers with the functionality and use of the GAPSI Childcare Subsidy website and Automated Management Portal and the Childcare Information.
• Perform administrative tasks associated with the subsidy assistance initiative maintain compliance with all applicable Federal, State and local statutes and regulations.
• Accept and review all applications and supporting documents for verification of required information.
• Process applications in a timely manner not to exceed 5 working days from receipt of said application; maintaining confidentiality (in accordance with the Privacy Act) of all the information contained in the subsidy assistance applications.
• Accept and process new qualifying Provider information from the Participant (should the Participant choose to change Providers) and ensure that the new Provider meets the requirements as set forth in the Plan.
• Determine eligibility of child care providers ensuring they comply with all applicable licensing and regulatory requirements; maintain database of providers.
• Assist and be a liaison and advocate to applicants who are denied subsidies based on the misinterpretation of state or territory laws.
• Prepare vouchers for payment and submit to the Program Director for approval/denial.
• Gather and prepare incoming applications for participants and submit to the Program Director for approval or denial.
• Return all incoming call and emails that are received after hours within one working day of receipt.
• Perform other duties as may be assigned.

Basic Qualifications:

• High school diploma or equivalent.
• One year previous experience.

Minimum Qualifications:

• Experience as a customer service representative in a call center is preferred.
• Demonstrated ability to follow prescribed processes, procedures and scripts to effectively manage workflow and process calls and documents.
• Strong written and oral communication skills, with a special emphasis on outstanding, professional, telephone customer service skills.
• Ability to perform tasks accurately in a fast-paced, deadline and detail-oriented work environment.
• Demonstrated ability to perform data entry tasks accurately using customized software.
• Ability to obtain and maintain a Public Trust Minimum Background Investigation (MBI) is required. Current MBI or current or recently inactivated Secret clearance is preferred.
• Must be able to obtain client approval to work on the contract.
• Experience working with people with disabilities and/or other disadvantaged individuals is preferred, but not required.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GAP Solutions provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, email us at

. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

Job Description

CORA Services is a dynamic and growing not for profit organization in Philadelphia. For more than 50 years, CORA has served children and families experiencing emotional, academic and social challenges that impact their development and productivity. Our mission is to empower children, young people and families to thrive through quality and compassionate service.

CORA is currently seeking a Support Services Coordinator to work within YouthCOR programs to increase student accessibility and inclusion within YouthCOR. The Support Services Coordinator will work with program staff to create and support student accommodation plans as well as connect students and their families to the relevant supports needed.

Starting hourly pay rate: $20.30 (Pay rate commensurate with experience.)

All CORA team members are expected to uphold the mission, vision and values of CORA Services which includes valuing all individuals and supporting each individual’s potential for growth.

In addition, as a Support Services Coordinator , your duties will include:

• Create accessible programs for all students to participate in OST programs.
• Promote an inclusive program culture at the site level by recommending trainings and resources for program staff.
• Support Site Directors/OST Managers in developing training plans for staff to ensure provision of appropriate trainings in SEL, Behavior Management, Differentiated Learning, etc.
• Determine the needs and resources available in the community, complete resource mapping and develop a resource directory to connect families to resources within the school and community.
• Complete an intake to assess the needs of the students during the registration process or as referred by the Site Director or Parent/Guardian.
• Develop and implement support plans for students to engage in programs successfully.
• Document all outreach and student progress using case notes.
• Assist Student’s Family with registration for services and supports with external service providers, when appropriate.
• Support the site director(s) with family engagement and outreach with respective case load.
• Perform other duties as assigned by Manager, Youth Support Services, as needed.

EDUCATIONAL REQUIREMENTS:

• BA/BS in Social Work or a closely related field (i.e. social services, sociology, psychology, theology, education, criminal justice, human services, and public administration)

EXPERIENCE/KNOWLEDGE/SKILLS:

• Experience in early intervention, early childhood special education, social work, early childhood education, child development, special education, family counseling, family studies, social welfare, psychology or other comparable social sciences.
• One or more years of experience working with or providing services to children, families, or individuals with disabilities through care coordination or case management.
• Experience preferred working in a School/day program setting with students, facilitating meetings, and working in groups.

CORA Offers:

• Medical, dental and vision coverages with a competitive company premium contribution (eligible 1st day of the month following date of hire)
• Company paid life/AD&D and LTD coverages
• Supplemental voluntary benefits including STD, accident, critical illness, etc.
• 403b retirement plan with generous company contribution after one year of service
• Paid time off + paid agency holidays
• Employee Assistant Program
• Family Planning Benefits (including cash benefit to assist with IVF, egg freezing, adoption, or surrogacy)
• An outstanding, inclusive work environment

CORA Services Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religious creed, sex, national origin, age, disability or genetics.