884 Technical Analysis jobs in the United States

In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.
**Job Description:**
Parsons is looking for a talented **Counterintelligence (CI) Cyber Technical Analyst** to join our team! In this role, you will ensure all required reports are completed with minimal errors, processes and activities are conducted within established timeframes, and analysts are trained in and follow current standard operating procedures.
**What You'll Be Doing:**
+ Supporting team members in completing forensics reports, CI Cyber Inquiries, and monthly, quarterly, and annual CI Cyber Threat reports, including written and technical analysis.
+ Identifying, analyzing, defining, and coordinating user, customer, and stakeholder needs and translating them into technical requirements.
+ Detecting anomalous activity through network data analysis.
+ Recording best practices, lessons learned, processes, and procedures in appropriate formats.
+ Evaluating intrusion detection, incident tickets, event and log analysis, security change tracking, and other network security systems and devices.
+ Providing written reports based on findings.
+ Performing work with considerable latitude in determining technical objectives of assignments.
+ Participating in special projects, technical meetings, and working groups to address issues related to malware threats and vulnerabilities.
+ Assisting in the development and delivery of malware threat awareness products and briefings.
+ Collaborating with customers, team members, and other internal and external organizations to facilitate a premier malware program.
+ Investigating instances of malicious code to determine attack vector, payload, potential origin, and extent of damage and data exfiltration.
+ Developing analysis and making recommendations for software purchases to mitigate malware intrusions.
+ Identifying risks to computer systems and recommending corrective actions.
+ Coordinating CI Cyber activities originating from Enterprise Incident Response Events.
+ Conducting liaison between CI Office, Insider Threat, Cyber Security Operations Center (CSOC), and other relevant offices.
+ Performing threat analysis, threat forecasts, threat alerts, and recommending countermeasures.
**What Required Skills You'll Bring:**
+ At least 7 years of network analysis experience.
+ Ability to identify, decipher, and understand network artifacts.
+ Certification to comply with DoD -M Information Assurance (IA) requirements within one calendar year of assignment. Must possess or obtain and maintain IA III certification.
**What Desired Skills You'll Bring:**
+ Credentialed graduate of an accredited federal or DoD CI training academy.
+ Bachelor's degree in Science, Technology, Engineering, or Mathematics disciplines.
+ DoD Cyber Crimes Investigator certification.
+ Post-graduate degree in Science, Technology, Engineering, or Mathematics disciplines.
+ Experience with malware analysis.
+ Knowledge and understanding of foreign adversaries' security and intelligence services, terrorist organizations, and threats posed to the U.S. Government.
+ Experience translating Government vision into understandable and achievable measures.
+ Ability to coach teammates to achieve objectives and monitor progress toward measurable goals.
**Security Clearance Requirement:**
An active Top Secret security clearance is required to apply, however, the selected candidate must be able to obtain a Top Secret SCI clearance prior to the start date.
This position is part of our Federal Solutions team.
The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .
About Us
Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.
Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.
For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.

In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.
**Job Description:**
Parsons is looking for a talented **Counterintelligence (CI) Cyber Technical Analyst** to join our team! In this role, you will ensure all required reports are completed with minimal errors, processes and activities are conducted within established timeframes, and analysts are trained in and follow current standard operating procedures.
**What You'll Be Doing:**
+ Supporting team members in completing forensics reports, CI Cyber Inquiries, and monthly, quarterly, and annual CI Cyber Threat reports, including written and technical analysis.
+ Identifying, analyzing, defining, and coordinating user, customer, and stakeholder needs and translating them into technical requirements.
+ Detecting anomalous activity through network data analysis.
+ Recording best practices, lessons learned, processes, and procedures in appropriate formats.
+ Evaluating intrusion detection, incident tickets, event and log analysis, security change tracking, and other network security systems and devices.
+ Providing written reports based on findings.
+ Performing work with considerable latitude in determining technical objectives of assignments.
+ Participating in special projects, technical meetings, and working groups to address issues related to malware threats and vulnerabilities.
+ Assisting in the development and delivery of malware threat awareness products and briefings.
+ Collaborating with customers, team members, and other internal and external organizations to facilitate a premier malware program.
+ Investigating instances of malicious code to determine attack vector, payload, potential origin, and extent of damage and data exfiltration.
+ Developing analysis and making recommendations for software purchases to mitigate malware intrusions.
+ Identifying risks to computer systems and recommending corrective actions.
+ Coordinating CI Cyber activities originating from Enterprise Incident Response Events.
+ Conducting liaison between CI Office, Insider Threat, Cyber Security Operations Center (CSOC), and other relevant offices.
+ Performing threat analysis, threat forecasts, threat alerts, and recommending countermeasures.
**What Required Skills You'll Bring:**
+ At least 7 years of network analysis experience.
+ Ability to identify, decipher, and understand network artifacts.
+ Certification to comply with DoD -M Information Assurance (IA) requirements within one calendar year of assignment. Must possess or obtain and maintain IA III certification.
**What Desired Skills You'll Bring:**
+ Credentialed graduate of an accredited federal or DoD CI training academy.
+ Bachelor's degree in Science, Technology, Engineering, or Mathematics disciplines.
+ DoD Cyber Crimes Investigator certification.
+ Post-graduate degree in Science, Technology, Engineering, or Mathematics disciplines.
+ Experience with malware analysis.
+ Knowledge and understanding of foreign adversaries' security and intelligence services, terrorist organizations, and threats posed to the U.S. Government.
+ Experience translating Government vision into understandable and achievable measures.
+ Ability to coach teammates to achieve objectives and monitor progress toward measurable goals.
**Security Clearance Requirement:**
An active Top Secret security clearance is required to apply, however, the selected candidate must be able to obtain a Top Secret SCI clearance prior to the start date.
This position is part of our Federal Solutions team.
The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .
About Us
Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.
Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.
For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.

In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.
**Job Description:**
Parsons is looking for an amazingly talented **Counterintelligence (CI) Cyber Technical Analysis** to join our team! In this role, you will provide relevant input for the production of weekly, monthly, quarterly, and annual threat reports, as well as intelligence information reports, while collaborating with teammates and Intelligence Community (IC) peers.
**What You'll Be Doing:**
+ Producing weekly actionable Technical CI (Cyber/TSCM/TEMPEST) threat reports, monthly Technical CI threat reports, quarterly Technical CI threat reports, and annual Cyber Threat Assessments.
+ Writing CI Information Reports (IIRs) and Reports of Inquiry based on data collected and reported by Technical CI teams or cybersecurity personnel.
+ Performing inquiries of anomalous activity using automated investigative tools such as M3, Palantir, TAC, ARCSIGHT, RSA Security Analytics, CCD, QLIX, TIDE, or Criss Cross.
+ Providing Technical CI advice and expertise in support of CI inquiries, operations, and issues.
+ Developing leads by detecting anomalous activity, conducting open-source and classified research, and liaising with internal and external partners.
+ Conducting research, evaluating collection, and performing analysis on Technical CI intelligence topics of interest to leadership, analysts, and customers.
+ Demonstrating analytical skills to draw high-quality, objective conclusions from information in a timely manner.
+ Researching, analyzing, and synthesizing All-Source data to identify patterns, commonalities, and linkages.
+ Demonstrating subject matter expertise on Technical CI issues, threats, and trends, such as cyber threats and technical surveillance threats.
+ Producing clearly written, properly sourced, and grammatically correct intelligence products that adhere to established style guides and templates.
+ Collaborating with internal and external IC/Cyber community members to support CI Cyber activities originating from Enterprise Incident Response Events.
+ Performing threat analysis, threat forecasts, threat alerts, and recommending countermeasures.
**What Required Skills You'll Bring:**
+ A minimum of 7 years of Threat Analysis experience, of which at least 5 years include Technical Threat Analysis experience or cyber investigations.
+ Certification to comply with DoD -M Information Assurance (IA) requirements within one calendar year of assignment. Must possess or obtain and maintain IA II certification.
**What Desired Skills You'll Bring:**
+ Credentialed graduate of an accredited federal or DoD CI training academy.
+ Bachelor's degree in Science, Technology, Engineering, or Mathematics disciplines.
+ Post-graduate degree in Science, Technology, Engineering, or Mathematics disciplines.
+ Knowledge and understanding of foreign adversaries' security and intelligence services, terrorist organizations, and threats posed to the U.S. Government.
**Security Clearance Requirement:**
An active Top Secret security clearance is required to apply, however, the selected candidate must be able to obtain a Top Secret SCI clearance prior to the start date.
This position is part of our Federal Solutions team.
The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .
About Us
Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.
Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.
For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.

Technical Business Analysis - Advisor I

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

About your role:

As a Technical Business Analyst supporting our Signature Bank Platform, you will perform detailed requirements analysis, process documentation, and conduct user acceptance testing to ensure our solutions meet client needs. The role requires an analytical mindset to evaluate business processes, anticipate requirements, and develop optimized solutions. You will work with cross-functional teams and stakeholders, providing leadership and guidance to junior staff.

What will you do:

• Collaborate with Financial Institution clients to define and document software requirements and customization requests specific to the Signature application
• Analyze and troubleshoot Signature-related issues, coordinating with development, QA, and product teams to implement effective solutions
• Develop detailed business requirements and programming specifications to support enhancements and customizations
• Serve as a Subject Matter Expert (SME) on Signature Core during development phases, mentoring team members and ensuring alignment with client needs
• Validate Signature core functionality through testing and support clients with installation, configuration, and deployment
• Contribute to continuous improvement by enhancing documentation and streamlining processes related to Signature implementations

What you will need to have:

• 6+ years of experience in Business Analysis
• 4+ years of experience in gathering requirements, documenting processes, and working with development teams to create functional specifications
• Deep knowledge on loan servicing/processing system
• Bachelor's Degree and/or equivalent military experience

How you'll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday

Salary Range $78,000.00 - $138,000.00

These pay ranges apply to employees in New Jersey, New York, and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable)

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@ . Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Python Senior Technical Lead with Data Analysis, SQL
Edison, NJ
Contract

Key Skills -
Prior experience in building micro services using FastAPI or Flask
Strong Python skills

Job Summary
This position entails leading technical projects in the areas of SQL, data analysis, and Python. The Senior Technical Lead will be responsible for overseeing the development and implementation of technical solutions that leverage SQL databases, perform data analysis, and utilize Python programming for automation and data manipulation tasks. (1.) Key Responsibilities
1. Lead technical projects involving sql, data analysis, and python from inception to implementation.
2. Design and develop sql databases, queries, and stored procedures to support various applications.
3. Conduct data analysis to derive valuable insights and make data driven decisions.
4. Develop and maintain python scripts to automate tasks and streamline processes.
5. Collaborate with cross functional teams to integrate technical solutions and ensure compatibility.
6. Troubleshoot technical issues related to sql databases, data analysis, and python scripts.
7. Stay updated on emerging technologies and recommend enhancements to existing systems.

Skill Requirements
1. Proficient in sql to design and optimize databases, write complex queries, and create stored procedures.
2. Strong data analysis skills to extract, clean, and analyze data for business insights and decision-making.
3. Experience in python programming for automation, data manipulation, and scripting tasks.
4. Knowledge of data visualization tools to present findings in a clear and understandable manner.
5. Excellent problem-solving abilities and attention to detail to identify and resolve technical issues efficiently.
6. Strong communication skills to collaborate with team members and stakeholders effectively.

Job Summary
This position entails leading technical projects in the areas of SQL, data analysis, and Python. The Senior Technical Lead will be responsible for overseeing the development and implementation of technical solutions that leverage SQL databases, perform data analysis, and utilize Python programming for automation and data manipulation tasks.

(1.) Key Responsibilities
1. Lead technical projects involving sql, data analysis, and python from inception to implementation.
2. Design and develop sql databases, queries, and stored procedures to support various applications.
3. Conduct data analysis to derive valuable insights and make data driven decisions.
4. Develop and maintain python scripts to automate tasks and streamline processes.
5. Collaborate with cross functional teams to integrate technical solutions and ensure compatibility.
6. Troubleshoot technical issues related to sql databases, data analysis, and python scripts.
7. Stay updated on emerging technologies and recommend enhancements to existing systems.

Skill Requirements
1. Proficient in sql to design and optimize databases, write complex queries, and create stored procedures.
2. Strong data analysis skills to extract, clean, and analyze data for business insights and decision-making.
3. Experience in python programming for automation, data manipulation, and scripting tasks.
4. Knowledge of data visualization tools to present findings in a clear and understandable manner.
5. Excellent problem-solving abilities and attention to detail to identify and resolve technical issues efficiently.
6. Strong communication skills to collaborate with team members and stakeholders effectively.

**_Welcome to Warner Bros. Discovery. the stuff dreams are made of._**
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role **:**
The **Staff , APM Technical Analyst** will play a critical role in the Business Service Mapping team, focusing on the maturity and governance of configuration data that enables accurate Application Portfolio Management (APM), Enterprise Architecture (EA), and Service modeling within the ServiceNow platform. This position will be based in Atlanta and will report directly to the **Senior Manager , Business Service Mapping** .
As a senior individual contributor, this role operates at the intersection of ITOM, APM, and EA to mature how our organization models, governs, and leverages application, service, and integration data . It is responsible for building and maintaining the relationships and data structures that connect Business Applications, Application Services, and related CIs across the broader Common Service Data Model (CSDM) landscape and to adjacent modules such as Asset/SAM . The Staff, APM Technical Analysis will partner with Configuration Management, Application Owners, Service Architects, and the Enterprise Architecture organization to ensure that the CMDB reflects real-world technical and logical relationships, improving service visibility, impact analysis, and portfolio insights.
This role is ideal for a technically skilled and detail-oriented professional with a strong grasp of CSDM 4.0, ServiceNow CMDB, Software Asset Management (SAM), and EA concepts. The successful candidate will leverage ServiceNow's latest features- including Digital Integration Management (DIM) and EA Workspace modeling-to build sustainable, scalable relationship frameworks that enable data reuse across ITSM, APM, SAM, and Service Portfolio processes.
Your Role Accountabilities:
**CSDM Relationship Framework & Application Service Modeling**
+ Design and maintain relationship frameworks that connect Application Services to infrastructure CIs (via Service Mapping), Dynamic CI Groups, Services/Offerings, Capabilities, Catalog Items, Commitments, and Product/Technology Models.
+ Implement and support service-aware architecture by leveraging EA Workspace to model business applications, integrations, and dependencies.
+ Utilize ServiceNow Digital Integration Management (DIM) to catalog and map APIs , interfaces, integrations (providers/consumers, data direction, middleware) and data flows, relating B usiness A pplications and Information Objects to upstream/downstream systems and services.
+ Ensure SAM/Asset data (software models, TRM lifecycle states) is associated to Business Applications and Application Services for holistic portfolio views.
+ Align CMDB data structure to CSDM v4.0 and ensure consistency across all service modeling layers.
**CMDB Data Governance & Process Maturity**
+ Define and enforce configuration management policies, CI lifecycle standards, relationship rules, and data certification schedules for Configuration Items (CIs) tied to APM/EA, including relationships between application services, business applications, and service offerings.
+ Ensure completeness and accuracy of CMDB records related to APM and EA by leveraging dashboards, data certification, audits, and cleanup routines.
+ R esolve data quality issues, and drive continuous improvement initiatives for relationship accuracy and completeness.
+ Partner with ITOM peers to align discovery, service mapping patterns, and CI normalization with APM/EA data needs, while driving CMDB maturity through collaboration and resolving discrepancies in ownership, mapping, and classification.
+ Recommend best practices for sustainable configuration governance and scalable data models.
**Product Alignment**
+ Support complex cross-process use cases spanning Asset Mgmt , Config Mgmt , SAM, and ITSM.
+ Connect APM and EA data to ITSM records to improve incident, change, and problem management outcomes. (e.g., ensuring correct CI/service/offering selection).
+ Mature the Service/Offering model: link offerings to catalog items and commitments; relate services/offerings and business apps to capabilities for outcome-based reporting.
+ Enrich APM and CMDB records with data from Software Asset Management (SAM) and Asset Management modules.
+ Drive rationalization by aligning application records with technology models, software usage, and TRM lifecycle stages.
+ Establish traceability between catalog items, offerings, and underlying services to improve operational insight.
**Stakeholder Engagement & Enablement**
+ Collaborate closely with the Enterprise Architecture organization, to ensure alignment between EA data and the source-of-truth CMDB within ServiceNow.
+ Provide guidance, training, and documentation on CSDM relationships, EA/DIM usage, and CMDB governance standards.
+ Serve as a subject matter expert to project teams and internal stakeholders on CSDM alignment and CMDB/EA data best practices.
+ Partner with Application Owners, Service Owners, and technical leads to maintain accurate mappings and model enhancements.
+ Serve as a liaison between ServiceNow EA module functionality and EA modeling needs- identifying data gaps, resolving sync issues, and ensuring both platforms reflect consistent, reliable architectural views.
+ Understand and support the data integration between ServiceNow and EA , ensuring accurate synchronization of business applications, capabilities, and relationship mappings.
+ Provide guidance to EA stakeholders on leveraging ServiceNow features (e.g., EA Workspace, DIM, CSDM relationships) to support enterprise modeling objectives .
+ Participate in workshops, training, and user enablement sessions related to application and service modeling.
**Continuous Improvement & Platform Advancement**
+ Stay current on ServiceNow release features (EA Workspace, DIM enhancements, data modeling tools) and propose pragmatic adoption plans.
+ Automate repeatable data maintenance (transform maps, Flow Designer, ATF, data certification) and streamline relationship creation/validation.
+ Evaluate and pilot emerging ServiceNow capabilities such as EA Workspace modeling and DIM enhancements to expand modeling maturity.
+ Drive automation of data maintenance and CMDB governance tasks using Flow Designer, IntegrationHub , and data certification.
+ Contribute to the evolution of enterprise-wide service architecture strategies and service health reporting.
+ Identify and support opportunities to streamline data modeling efforts, improve efficiency, and reduce manual effort.
Qualifications & Experiences:
+ 8 + years of experience in IT operations, Configuration Management, or ITOM with strong exposure to ServiceNow CMDB and APM.
+ Deep understanding of CSDM 4.0 and its application across CMDB, APM, EA, ITSM, and Service Portfolio Management.
+ Experience with modeling application services, defining service layers, and maintaining data relationships across complex environments.
+ Strong familiarity with ServiceNow EA (formerly APM), including EA Workspace and DIM for modeling APIs and application integrations.
+ Understanding of Software Asset Management and ability to relate software model data to APM/EA.
+ Ability to solve multi-domain use cases (CMDB, SAM, ITSM, Asset) and define scalable, sustainable data processes.
+ Proven track record of working across technical and business teams to deliver accurate , actionable configuration data.
Preferred (Not Required) :
+ ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (APM, CMDB, or CSDM).
+ TOGAF or other Enterprise Architecture certification.
+ Experience with LeanIX or similar EA tools.
+ Experience with LeanIX (or similar EA repositories) and integration patterns between SNOW and EA tools.
+ Experience in service modeling, API integration documentation, and application rationalization.
+ Experience with Service Mapping pattern tuning and Discovery troubleshooting.
+ Familiarity with Agile delivery, backlog grooming, and iterative data governance rollouts.
+ F amiliarity with agile methodologies, story writing, and backlog grooming in a platform context.
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.