4,088 Technical Analyst jobs in the United States

Our client, a leading organization in the technology support industry, is seeking a **Technical Support Analyst** to join their team. As a Technical Support Analyst, you will be part of the customer support department, assisting clients with troubleshooting and device connectivity. The ideal candidate will have strong **problem-solving** , **communication** , and **collaboration** skills which will align successfully within the organization.
**Job Title:** Technical Support Analyst
**Location:** Remote
**Pay Range:** $20.00 per hour
**What's the Job?**
+ Provide high-quality technical support to effectively diagnose and resolve issues reported by external customers.
+ Troubleshoot and resolve complex problems across a wide range of internet-connected devices.
+ Deliver excellent customer service and maintain ownership of technical issues until resolution.
+ Utilize available resources to identify and resolve advanced technical problems.
+ Serve as a Subject Matter Expert, mentoring other team members and contributing to the knowledge base.
**What's Needed?**
+ Minimum 6 months of experience in customer service or technical troubleshooting.
+ At least 1 year of experience providing technical support in one or more areas such as mobile devices, home networking, or Bluetooth technologies.
+ Ability to type 30-40 WPM.
+ High school diploma or GED (post-secondary education preferred).
+ Strong verbal and written communication skills.
**What's in it for me?**
+ Medical insurance
+ Dental insurance
+ Disability insurance
+ Life insurance
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

**ABOUT THIS POSITION**
As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care and client satisfaction. We need driven people with a passion for support and service to guide our clients to become more efficient and successful - day in and day out.
**WHAT YOU'LL DO**
+ Provide exceptional support to our clients with meaningful and thoughtful communication - via phone (inbound and outbound calls), online support requests, and live chat
+ Be a problem-solver that seeks to understand the heart of each client's issue.  You are technically savvy and a thorough troubleshooter 
+ Utilize multiple internal systems and software to understand client inquiries/issues, research possible solutions, and document all client communication
+ Continually grow in your understanding of our product offerings to always provide value and expertise in every client interaction 
**WHAT YOU'LL NEED**
+ Honesty and integrity - always doing the right thing for our clients
+ Passion for service and a dedication to client satisfaction
+ A curious nature that seeks to understand the root of the issue
+ Focused on delivering on our promises
+ Willing to do whatever it takes to always bring our best work
+ Unafraid to move with speed and efficiency to make things happen
+ A joyful and optimistic attitude that spreads positivity to our team, or clients, and our community
**Bonus Points**
**(highly valued, but not required):**
+ Previous experience with ANSI X12 EDI transactions and/or medical billing claim forms (CMS 1500 or UB-04)
+ Prior use of Salesforce or another customer relationship management software
+ Bachelor's Degree
**ABOUT WAYSTAR**
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar ( on Twitter.
**WAYSTAR PERKS**
+ Competitive total rewards (base salary + bonus, if applicable)
+ Customizable benefits package (3 medical plans with Health Saving Account company match)
+ We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
+ Paid parental leave (including maternity + paternity leave)
+ Education assistance opportunities and free LinkedIn Learning access
+ Free mental health and family planning programs, including adoption assistance and fertility support
+ 401(K) program with company match
+ Pet insurance
+ Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
**Job Category:** Customer Support
**Job Type:** Full time
**Req ID:** R2780

**ABOUT THIS POSITION**
As part of our award winning Client Success Department, the Technical Analyst is responsible for providing superior support to our clients with the highest degree of client service and satisfaction. Right now, we are looking for outstanding, brilliant, and driven people to help guide our clients to become more efficient and successful. The primary responsibility of the Analyst is to provide exceptional support to our clients by handling incoming inquiries through ACD, email, and system feedback. Proactive problem identification, communication and resolution are essential in providing superior customer support. The Technical Analyst must maintain a positive attitude and have a positive effect on the morale of the team.
**WHAT YOU'LL DO**
+ Answer incoming support calls  
+ Make outbound calls as needed to customers, vendors, intermediaries and payers in support and resolution of inquiries
+ Respond to written email inquiries from our customers
+ Document, investigate and resolve customer issues to resolution
+ Identify client concerns and engage appropriate internal resources to ensure timely resolution
+ Abide by phone schedule to ensure sufficient availability for receiving inbound calls
+ Document all client interactions - phone calls, emails, work effort, etc
+ Follow documented HIPAA security procedures related to Protected Health Information (PHI) and financial information
+ Consistently meet performance standards as set forth in the quality guidelines
+ Ability to effectively prioritize and handle multiple tasks and work under aggressive time constraints
+ Ability to demonstrate professionalism in communicating with clients and payers both written and verbally 
+ Ability to work self directed 
+ Availability to work extended hours when needed
+ Appropriately escalates issues and concerns in order to achieve timely resolution
+ Perform other duties and /or projects as assigned by management within the area of responsibility and control
**WHAT YOU'LL NEED**
+ Must have experience working in medical billing and/or with HCFA 1500/CMS 1500 and/or with UB-92/UB-04 (with demonstrated knowledge)
+ Exceptional client service skills
+ Technically savvy with excellent troubleshooting and analytical skills
+ Working knowledge of EDI files (Preferred)
+ Demonstrated verbal and written communication skills
+ Self-motivated with the ability to multitask, work independently, and work in a team setting
+ Strong sense of urgency
+ Demonstrated knowledge of Microsoft applications (Outlook, Work, Excel)
+ Bachelor degree (Preferred)
**ABOUT WAYSTAR**
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar ( on Twitter.
**WAYSTAR PERKS**
+ Competitive total rewards (base salary + bonus, if applicable)
+ Customizable benefits package (3 medical plans with Health Saving Account company match)
+ Generous paid time off starting at 3 weeks + 16 holidays, including your birthday and volunteer time
+ Paid parental leave (including maternity + paternity leave)
+ Education assistance opportunities and free LinkedIn Learning access
+ Free mental health and family planning programs, including adoption assistance and fertility support
+ 401(K) program with company match
+ Pet insurance
+ Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
**Job Category:** Customer Support
**Job Type:** Full time
**Req ID:** R1893

**ABOUT THIS POSITION**
As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care and client satisfaction. We need driven people with a passion for support and service to guide our clients to become more efficient and successful - day in and day out.
**WHAT YOU'LL DO**
+ Provide exceptional support to our clients with meaningful and thoughtful communication - via phone (inbound and outbound calls), online support requests, and live chat
+ Be a problem-solver that seeks to understand the heart of each client's issue.  You are technically savvy and a thorough troubleshooter 
+ Utilize multiple internal systems and software to understand client inquiries/issues, research possible solutions, and document all client communication
+ Continually grow in your understanding of our product offerings to always provide value and expertise in every client interaction 
**WHAT YOU'LL NEED**
+ Honesty and integrity - always doing the right thing for our clients
+ Passion for service and a dedication to client satisfaction
+ A curious nature that seeks to understand the root of the issue
+ Focused on delivering on our promises
+ Willing to do whatever it takes to always bring our best work
+ Unafraid to move with speed and efficiency to make things happen
+ A joyful and optimistic attitude that spreads positivity to our team, or clients, and our community
**Bonus Points**
**(highly valued, but not required):**
+ Previous experience with ANSI X12 EDI transactions and/or medical billing claim forms (CMS 1500 or UB-04)
+ Prior use of Salesforce or another customer relationship management software
+ Bachelor's Degree
**ABOUT WAYSTAR**
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar ( on Twitter.
**WAYSTAR PERKS**
+ Competitive total rewards (base salary + bonus, if applicable)
+ Customizable benefits package (3 medical plans with Health Saving Account company match)
+ We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
+ Paid parental leave (including maternity + paternity leave)
+ Education assistance opportunities and free LinkedIn Learning access
+ Free mental health and family planning programs, including adoption assistance and fertility support
+ 401(K) program with company match
+ Pet insurance
+ Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
**Job Category:** Customer Support
**Job Type:** Full time
**Req ID:** R2484

**ABOUT THIS POSITION**
As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care and client satisfaction. We need driven people with a passion for support and service to guide our clients to become more efficient and successful - day in and day out.
**WHAT YOU'LL DO**
+ Provide exceptional support to our clients with meaningful and thoughtful communication - via phone (inbound and outbound calls), online support requests, and live chat
+ Be a problem-solver that seeks to understand the heart of each client's issue.  You are technically savvy and a thorough troubleshooter 
+ Utilize multiple internal systems and software to understand client inquiries/issues, research possible solutions, and document all client communication
+ Continually grow in your understanding of our product offerings to always provide value and expertise in every client interaction 
**WHAT YOU'LL NEED**
+ Honesty and integrity - always doing the right thing for our clients
+ Passion for service and a dedication to client satisfaction
+ A curious nature that seeks to understand the root of the issue
+ Focused on delivering on our promises
+ Willing to do whatever it takes to always bring our best work
+ Unafraid to move with speed and efficiency to make things happen
+ A joyful and optimistic attitude that spreads positivity to our team, or clients, and our community
**Bonus Points**
**(highly valued, but not required):**
+ Previous experience with ANSI X12 EDI transactions and/or medical billing claim forms (CMS 1500 or UB-04)
+ Prior use of Salesforce or another customer relationship management software
+ Bachelor's Degree
**ABOUT WAYSTAR**
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar ( on Twitter.
**WAYSTAR PERKS**
+ Competitive total rewards (base salary + bonus, if applicable)
+ Customizable benefits package (3 medical plans with Health Saving Account company match)
+ We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
+ Paid parental leave (including maternity + paternity leave)
+ Education assistance opportunities and free LinkedIn Learning access
+ Free mental health and family planning programs, including adoption assistance and fertility support
+ 401(K) program with company match
+ Pet insurance
+ Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
**Job Category:** Customer Support
**Job Type:** Full time
**Req ID:** R2596

**ABOUT THIS POSITION**
As part of our award winning Client Success Department, the Technical Analyst is responsible for providing superior support to our clients with the highest degree of client service and satisfaction. Right now, we are looking for outstanding, brilliant, and driven people to help guide our clients to become more efficient and successful. The primary responsibility of the Analyst is to provide exceptional support to our clients by handling incoming inquiries through ACD, email, and system feedback. Proactive problem identification, communication and resolution are essential in providing superior customer support. The Technical Analyst must maintain a positive attitude and have a positive effect on the morale of the team.
**WHAT YOU'LL DO**
+ Answer incoming support calls  
+ Make outbound calls as needed to customers, vendors, intermediaries and payers in support and resolution of inquiries
+ Respond to written email inquiries from our customers
+ Document, investigate and resolve customer issues to resolution
+ Identify client concerns and engage appropriate internal resources to ensure timely resolution
+ Abide by phone schedule to ensure sufficient availability for receiving inbound calls
+ Document all client interactions - phone calls, emails, work effort, etc
+ Follow documented HIPAA security procedures related to Protected Health Information (PHI) and financial information
+ Consistently meet performance standards as set forth in the quality guidelines
+ Ability to effectively prioritize and handle multiple tasks and work under aggressive time constraints
+ Ability to demonstrate professionalism in communicating with clients and payers both written and verbally 
+ Ability to work self directed 
+ Availability to work extended hours when needed
+ Appropriately escalates issues and concerns in order to achieve timely resolution
+ Perform other duties and /or projects as assigned by management within the area of responsibility and control
**WHAT YOU'LL NEED**
+ Must have experience working in medical billing and/or with HCFA 1500/CMS 1500 and/or with UB-92/UB-04 (with demonstrated knowledge)
+ Exceptional client service skills
+ Technically savvy with excellent troubleshooting and analytical skills
+ Working knowledge of EDI files (Preferred)
+ Demonstrated verbal and written communication skills
+ Self-motivated with the ability to multitask, work independently, and work in a team setting
+ Strong sense of urgency
+ Demonstrated knowledge of Microsoft applications (Outlook, Work, Excel)
+ Bachelor degree (Preferred)
**ABOUT WAYSTAR**
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar ( on Twitter.
**WAYSTAR PERKS**
+ Competitive total rewards (base salary + bonus, if applicable)
+ Customizable benefits package (3 medical plans with Health Saving Account company match)
+ Generous paid time off starting at 3 weeks + 16 holidays, including your birthday and volunteer time
+ Paid parental leave (including maternity + paternity leave)
+ Education assistance opportunities and free LinkedIn Learning access
+ Free mental health and family planning programs, including adoption assistance and fertility support
+ 401(K) program with company match
+ Pet insurance
+ Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
**Job Category:** Customer Support
**Job Type:** Full time
**Req ID:** R1893

Job Description
Day to Day:
Insight Global is seeking IT Support Analysts to sit onsite for a local higher education client. These candidates would provide support to all IT-related activities, assistance end users, coordination resolutions for end user issues, and follow-up to end user related IT problems and ensure a resolution.
- Provide technical support onsite and over the phone for Customers
- Software and network issues on laptops and desktops
- Troubleshooting and resolving issues with software and printers.
- Create and manage tickets
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
Requirements:
- Associates Degree OR Bachelors Degree and
- Minimum 1 year professional IT Support Expereince
- Phone support experience - high call volume
- Experience remoting into devices to fix issues
- Previous IT Support expereince MUST INCLUDE both HARDWARE and SOFTWARE support

**Job Title: Technical Support Analyst**
**Location: Cleveland, OH**
**Pay Range: $35/hr on W2**
We are seeking a professional with strong skills in **client computer support and troubleshooting** , capable of providing reliable technical assistance and resolving issues efficiently. In addition, this role requires **experience in application development** , expanding beyond traditional support responsibilities to contribute to software-related initiatives.
A **college degree is preferred** , and prior experience working in a **research and development (R&D) environment** will be considered a significant advantage. **Required: Hands-on experience with Microsoft PowerApps development/support.**
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

**Job Description:**
**Essential Job Functions:**
- Provide technical support in infrastructure services, responding to issues and assisting in tasks.
- Contribute to infrastructure projects and tasks under supervision.
- Participate in the monitoring and basic troubleshooting of infrastructure systems.
- Work with the team to address infrastructure-related challenges and meet departmental needs.
- Support the development of infrastructure documentation, including incident logs and records.
- Continue to develop and enhance technical skills.
- Apply problem-solving abilities to address infrastructure issues.
- Follow established best practices and standards in infrastructure service delivery.
**Basic Qualifications:**
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 2+ years of relevant work experience
- Proven experience in infrastructure technology analysis
- Proficiencies in data analysis and problem-solving
- A continuous learner that stays abreast with industry knowledge and technology
- **Onsite support required, Eunice, NM**
**- Candidates must be authorized to work in United States without the requirement of sponsorship.**
**Other Qualifications:**
- An advanced degree in a relevant field is a plus
- Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
**If you are an applicant from the United States, Guam, or Puerto Rico**
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings link ( Accommodations**
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email ( ) .
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._