2,687 Training Specialist jobs in the United States

Summary This position is a senior trainer within MAS/HAS. Incumbent develops and implements IVC program training curriculum, programming for medical centers employees'. The incumbent provides initial and ongoing orientation for inpatient/outpatient and CBOC's. Incumbent responsible for IVC MSA scheduling training for both internal VA Scheduling and Community of Care. Responsible for implementation of classroom and on the job educational experiences and validation of competencies. Responsibilities Duties include but are not limited too: Develops and implements training module(s) for new and existing employees for inpatient/ outpatient, CBOC MSAs, HBAs, Travel clerks, and other medical center staff (clerical, administrative and clinical). Performs work in the development and/or evaluation of courses for training programs, implements changes based upon evaluations of courses/programs. Provides instruction covering a wide variety of topics in well-established areas of a subject matter field, which includes training health care providers and MSAs, HBAs and travel clerks. Identifies and determines training priorities, conducts and administers training programs, and develops and improves training guidance as it relates to VistA, CPRS and other computer applications. Enhance orientation and other educational programming to ensure the competencies for Medical Center employees using competency-based orientation and validation program and activities. Trains and orientates users (clerical, administrative and clinical) in selected program and applications (VISTA, CPRS and TMS). Manages IT security and confidentiality for, but not limited to, data, network or system access, accessibility codes. Develops, obtains and adapts current instructional material. Performs duties involving the instruction of training courses or the modification of course content and/or material. Uses a wide range of teaching methods or tools, depending on the students learning requirements. Initiates educational programming which is responsive to changes in the policy/procedure/ technology and promotes the mission, vision and values of the organization. Identifies problems, selects/implements alternative learning strategies, sets daily objectives, documents progress including discussing with employee, and formally reports to immediate supervisor for potential action. Work Schedule: 8:00 am - 4:30 pm, Monday - Friday Virtual: This is not a virtual position. Position Description/PD#: Training Specialist/PD12007A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary/trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/08/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. The Training Specialist, GS- does require an Individual Occupation Requirement that will need to be met. Your resume will be reviewed in regards to the Individual Occupational requirement, and it will be reviewed, to ensure that the Individual Occupational Requirement is met. Please understand that the Individual Occupational Requirement is required IN ADDITION to the required Specialized Experience. Individual Occupational Requirement: Education: Undergraduate and Graduate Education: Major study -- education or a subject area related to the position to be filled. OR, Experience: General Experience (for GS-5 positions): Experience that provided evidence of the ability to instruct students in the use of equipment, principles, or practices of the subject or occupation. This experience may have been gained as a teacher or instructor; in on-the-job supervision or instruction of subordinates or fellow workers; or in work involving application of the principles, practices, and techniques of the occupation or subject-matter field of the position to be filled. Specialized Experience (for positions above GS-5): Experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include: Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s). Supervising or administering a training program. Development or review of training/course materials, aids, devices, etc., and evaluation of training results. Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis. Specialized Experience Requirement GS- : You may qualify based on your experience and/or education as described below: Specialized Experience GS-09: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Specialized knowledge of and skill in performing technical aspects of the programs, such as scheduling, electronic programs, medical software, etc. in order to plan, organize and facilitate training for all program staff. Knowledge of program objectives, policies, procedures, and regulatory requirements in order to effectively plan, direct and administer the training program for the service, including coordinating with the facility Education Department, other agency program offices, and outside organizations. Knowledge of an extensive body of rules, procedures, and/or operations in training to perform a wide variety of interrelated of nonstandard procedural assignments and to resolve a wide range of problems. Posses the ability to design, evaluate, and develop programs, training plans, course methods, materials and aids, and training records. Possess skills in oral and written communication with a variety of people from different backgrounds and different levels of understanding. This may include clerical, technical, administrative, and professional (medical and non-medical) people at all levels. Knowledge and skill in the use of computer equipment with a wide variety of software such as Word, Excel, PowerPoint, Outlook, Access, Internet and several databases. Knowledge of an extensive body of rules and regulations governing confidentiality, including but not limited to the Privacy Act, Health Information Portability and Accountability Act (HIPPAA), the Freedom of Information Act (FOIA), and 38 USC 7332. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond Master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related . You will be rated on the following Competencies for this position: Communications Education and Training Interpersonal Skills Teaching Others Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: No special physical demands such as above average ability, dexterity or strength are required to perform the work. Work is sedentary and the employees may sit comfortable. The position requires frequent travel to all divisions and CBOCS in the BVAMC by government vehicle. Work Environment: Work is usually performed in offices, meetings rooms or similar settings. The employee is required to work with computer equipment at least 75% of the time; which impacts on hand and wrist motions. Although the employee works in a healthcare facility where exposure to contagious disease exists, the task required for this position do not put the employee at a serious risk for this type of exposure. The work is adequately lighted, heated and ventilated. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. "The first year of service of an employee who is given a career or career-conditional appointment in the competitive service under the Civil Service Regulations is a probationary period unless specifically exempted by the appointing authority."

Training Specialist

Job Category: Training

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

The Opportunity:

CACI is seeking outstanding IT candidates in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air Force. CACI is leading the way in transforming IT services from an in-house, base-centric delivery model to an advanced enterprise service delivery model.

CACI has an excellent opportunity for an experienced, self-directed Training Specialist.  This position is in support of a Department of Defense (DoD) organization. 

In this role you will be an instructor responsible for delivering technical training in support of Enterprise IT functions. You will provide expertise and advise across the program on the use of common tools and methodologies.  In addition to having outstanding communication and presentation skills you will provide feedback on instructional and course design to help tailor course curriculum. 

The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner.  The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts.  The candidate must be experienced in interfacing with both client managers and system users

Responsibilities:

• Ability to instruct and facilitate courses for adult learners (Instructor-led and online) while providing implement strategies and plans maximizing employee adoption

• Design related communications while incorporating feedback from surveys, interviews, workshops, seminars, and other sources of information to continuously improve training.

• Evaluate performance results and recommend improvement affecting short-term training growth and success in support of quick wins.

• Work in parallel with technical teams and associated training efforts to remain current with the release of new tool functionality.

• Track and assess training data analytics and trends for speed of adoption, proficiency, and utility metrics over time.

• Identify and offer improvements and enhancements to the training and development processes, analyses, and methodologies.

• Act as daily point of contact for all Training and Development needs across the program.

Qualifications:

Required:

• US Citizenship required.

• 10+ years’ experience required. (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience)

• Work in parallel with technical teams and associated training efforts to remain current with the release of new tool functionality

Desired:

• Currently hold an adjudicated Secret Clearance and be able to maintain.

• ITIL V4 familiarization and understanding

• Experience working with ServiceNow

• Certified Professional in Learning and Performance (CPLP)

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here. (

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Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .

The proposed salary range for this position is:

$73,800 - $155,100

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Description

As a Training Specialist, you will be responsible for ensuring dependency case management staff are trained to understand the dynamics involved in providing effective and efficient child welfare services. The Training Specialist will also facilitate pre-service and in-service trainings for all CCKids employees. You will be responsible for providing effective support and training to child welfare staff to ensure they have the knowledge and the skills needed to provide effective services to the children and families in Circuit 19. The Training Specialist plays an important role in the certification process for all dependency case managers and is also involved in the quality improvement process.

As a part of Communities Connected for Kids, you will get the opportunity to work with other dedicated professionals who share your passion for helping individuals in need. We offer:

• Opportunities to make a positive impact in the lives of children in need of support

• Unique rewards that come from seeing families improve and flourish with the services you referred them to

• Salary for the Training Specialist position starts as high as $52,000 annually

• Quality Low-Cost Benefits and 30-day benefit eligibility waiting period for new hires!Home | BenePortal (

Our Communities Connected for Kids Program provides services for children and families in the child welfare system, to ensure a community without abuse, neglect and abandonment. Based out of Port Saint Lucie, FL, this position is responsible training new and existing employees with both pre-service and in-service training programs. Additional essential functions of the position include:

• Facilitate orientation for new staff.

• Facitilitate pre-service training for case managers, protective investigators, and other trainees.

• Facilitate in-service training.

• Provides coaching and mentoring to assist in the transfer of learning from the classroom to the field.

• Provide support with case plan development, judicial reviews, court related functions, staffing preparation and field activities.

• Facilitate learning circles/case work practice to assist staff develop knowledge and skills with the Florida Practice Model.

• Assist in the development of structured field days during training.

• Support child welfare staff in obtaining Child Welfare Certification through participation in individual, group, and field observations as required by the Florida Certification Board.

• Maintain awareness of new laws, rules, policies, and procedures.

• Deliver pre-service training for case managers, protective investigators, and other trainees on a backup basis.

• Participate in training workgroup committees and planning meetings.

• Ensures all training is documented in the CCKids database.

• Participate in the accreditation process.

• Participate in the quality improvement process.

• Establish and maintain positive relationships with CCKids staff and customers.

#sponsored

Qualifications

EDUCATION:

• Bachelors degree in educations or human services related field.

• Master's degree is preferred.

EXPERIENCE:

• Minimum of five (5) years previous experience working in the child welfare field with 2 years experience developing or facilitating training.

• Ability to obtain Certification as a Child Welfare Trainer within twelve (12) months from hire date.

• Strong passion for training new staff and helping improve overall job performance.

• Excellent organizational and communication skills, both written and oral.

• Excellent public speaking skills.

• Strong attention to detail.

• Proficient computer skills in Microsoft Word, Excel, PowerPoint, Email, and the Internet.

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Posted Date 2 months ago (7/14/2025 5:47 PM)

Requisition ID

Category Learning

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a dynamic and experienced Training Specialist to join our team. This role is critical in ensuring that new hire agents are effectively onboarded, trained, and continuously developed to meet company standards. The ideal candidate will be responsible for conducting training sessions, designing educational materials, monitoring performance, and implementing process improvements. This position requires excellent communication skills, a strong understanding of training methodologies, and the ability to mentor and motivate employees.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Lead initial training and coaching sessions for new hire agents to ensure they understand the company’s products, services, and procedures.

• Create educational materials such as digital presentations, manuals, and instructional videos.

• Conduct regular refresher sessions to keep agents updated on new products and services.

• Measure the effectiveness of training sessions and prepare progress reports.

• Observe daily operations and identify areas where agents need additional training.

• Provide on-the-job coaching to help agents improve their performance.

• Offer ongoing support and mentorship to both new and experienced agents.

• Design and maintain Standard Operating Procedures (SOPs) for training and operations.

• Identify and implement best practices to enhance training effectiveness.

• Work closely with team leaders and managers to ensure training aligns with organizational goals.

• Keep stakeholders informed about training initiatives and progress.

• Manage the onboarding process for new hires to ensure a smooth transition.

• Handle administrative processes related to new hires.

• Provide guidance and support to new hires to help them adapt to the company culture and expectations.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• High School Diploma

• 3-4 years of experience working as a call center trainer or team leader.

• Proven experience in designing and delivering training programs.

• Familiarity with adult learning principles and various training methodologies.

• Knowledge of Learning Management Systems (LMS) such as Google Classroom, Blackboard, or Schoology.

• Proficiency in using Zoom as a training environment.

• Understanding of call center metrics, KPIs, and operational procedures.

• Excellent verbal and written communication skills.

• Strong interpersonal skills to effectively mentor and motivate trainees.

• Ability to assess training effectiveness and identify areas for improvement.

• Flexibility to adapt training programs to meet the evolving needs of the call center.

• Strong organizational skills with attention to detail.

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off:Earn PTO and paid holidays to take the time you need.

• Incentives & Rewards:Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!

• Health Benefits:Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.

• Retirement Savings:Secure your future with retirement savings programs, where available.

• Disability Insurance:Short-term disability coverage is available to help protect you during unexpected challenges.

• Life Insurance:Access life insurance options to safeguard your loved ones.

• Supplemental Insurance:Accident and critical illness insurance

• Career Growth:With a focus on internal promotions, employees enjoy significant advancement opportunities.

• Paid Training:Learn new skills while earning a paycheck.

• Fun, Engaging Work Environment:Enjoy a team-oriented culture that fosters collaboration and engagement.

• Casual Dress Code:Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.

• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits , social and recreational programs, and discipline . In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

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The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

ID

Updated Date7/17/2025

DepartmentTraining & Development Positions

Location : LocationUS-IA-Iowa

DivisionBusiness Process Outsourcing

42109BR

Extended Job Title:

Training Specialist

Position Description:

Evaluates, designs, coordinates and implements training and education programs specific to departmental specialty. Conducts integrated training needs assessments and monitors and reports the effectiveness of training.

Requisition ID:

42109BR

Travel Required:

Up to 25%

Major/Essential Functions:

• Facilitates training workshops in classroom, virtual (Zoom, Teams), and hybrid learning environments.

• Provides support for ad hoc training requests, as needed.

• Coordinates logistics for training events, including facility reservations and participant registration through Cornerstone.

• Contributes to the design and development of training curriculum, policies, and procedures that align with departmental priorities.

• Creates instructional aids and reference materials to reinforce learning and promote long-term knowledge retention.

• Reviews training materials for accessibility, recommends improvements, and remediates identified issues to ensure compliance with accessibility standards.

• Designs and administers course and instructor evaluations to assess effectiveness and inform continuous program improvement.

• Serves as a subject matter resource for Raider Success Hub, providing guidance and user support.

• Troubleshoots user and system issues in collaboration with the Raider Success Hub team via the help ticket system, ensuring timely resolution.

• Participates in user testing of Raider Success Hub enhancements to provide actionable feedback and build expertise on new system features.

• Builds and sustains strong collaborative relationships with campus partners to foster a positive and effective learning environment.

• Collaborates with staff to develop and distribute marketing materials that promote training services and initiatives for students, faculty, and staff.

Grant Funded?:

No

Minimum Hire Rate:

19.21

Pay Basis:

Hourly

Work Location:

Lubbock

Department:

Retention Management and Innovation

Required Attachments:

Cover Letter, Professional/Personal References, Resume / CV

Job Type:

Full Time

Shift:

Day

Required Qualifications:

Bachelor's degree in a related field plus three (3) years related experience or a combination of education and experience to equal seven years.

Does this position work in a research laboratory?:

No

Safety Information:

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Pay Statement:

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

About the University:

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.

About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Job Description Summary

Ensure training is effectively coordinated and delivered to meet business needs. This role works to improve knowledge and skill proficiency by identifying and eliminating barriers, assessing trainee skill development, and remaining current with new and near-term BD products and processes? Provides primary coaching and guidance to associates during the initial training period, including areas of understanding job duties, how to work in a production area, upholding BD Values, and adherence to BD policies. The role will also support the continual development of existing associates through new skill development. Supports the qualified train-the-trainer program and certified trainer(s) within the department. Ensure compliance with BD quality systems, policies, procedures, and best practices, and all local, state, federal and BD safety regulations, policies, and procedures. Regular, punctual attendance and flexibility to support all shifts is an essential job function. Willing and able to uphold BD Values.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

Responsibilities:

• Support the Training Department to coordinate and deliver training as necessary to meet business needs.

• Act as an example of the BD core values and work ethic to set the stage for a positive experience for each new and incumbent associate at BD?

• Support new associates in transition to their initial assignments by coordinating and supporting training efforts and ensuring individual training plans are successfully completed.

• Support department Certified Trainers in day-to-day training activities, on-the-job training, and training material development.

• Follow up with new associates daily, analyze training gaps and create a plan to overcome the training gaps.

• Review required training documents during and prior to associate certification?

• Deliver and assist with cross training to up skill existing associates.

• Coordinate time and support trainees to complete curricula assigned.

• Support job/work standardization through optimizing training systems and processes?

• Deliver qualitative New Hire performance information to supervisors? Provide objective input as necessary on an associate's capabilities to meet position requirements?

• Provide C2C compliance metrics to leadership and assist with efforts to minimize past due training.

• Works with department leadership to establish evaluation metrics ensuring employees' skill proficiency and progress are measurable.

• Work with department leadership and certified trainers to develop and maintain well defined and structured training plans for all department employees.

• Review individual training plans and other training documents to ensure relevancy and accuracy.

• Work flexible hours to support training activities on all shifts.

• Balance priorities and workload without continuous/direct supervision while meeting deadlines?

• Conduct progress follows up at every phase of the training process to meet auditing requirements.

• Ensure compliance with BD quality systems, policies, procedures, and best practices, and all local, state, federal and BD safety regulations, policies, and procedures.

• Implement and manage continuous improvement efforts to support the training needs of the department.

• Other duties as required to support the needs of the business.

DELIVERABLES

• Well defined and structured training plans for department employees

• On-time training compliance reporting and management

• Perform learning needs assessments to identify learning gaps.

• Training material development to support the department training plan and learning gaps.

• Continuous improvement and optimization of training processes

SUPERVISION

Levels of Supervision: None

QUALIFICATIONS AND REQUIREMENTS

Minimum Education:

• High School diploma required.

• Associate's degree in business administration, education, or relevant field of study preferred.

Minimum Experience:

• 1+ year(s) experience working in a manufacturing environment required and experience in the medical device industry is a plus.

• Completed training in manufacturing department specific processes and equipment or willingness to complete within the first 6 months required. Trained in VMS or Tubes or Wingsets AGR manufacturing process and equipment a plus.

• Train the trainer certification or willingness to obtain within the first 6 months required.

• Two years' experience supporting, developing, and/or delivering training preferred.

• Technical background a plus

Minimum Knowledge, Skills, or Abilities (KSA's):

• Proficient in Microsoft Office Suite including PowerPoint, SharePoint, Excel, and Word

• C2C Learning Management System experience.

• Knowledge of BD manufacturing processes

• Knowledge of BD Quality Systems

• Ability to lead without authority.

• Excellent oral, written and presentation skills.

• Ability to analyze data for reporting purposes.

• Ability to manage competing priorities, manage day-to-day and meet deadlines.

• Must have a customer service focus.

Physical Capacity Profile:

• Able to lift or carry 40 lbs. or less on occasion.

• Able to stand for prolonged periods of time.

• Able to work in a manufacturing environment and tolerate varying temperature and noise levels.

Work Environment:

• BD is a smoke-free campus. Smoking and the use of electronic smoking devices, marijuana, or tobacco products are not allowed on BD property, grounds or in the parking areas. We appreciate your cooperation in adhering to this policy

• False eyelashes, press-on fingernails, and Jewelry is not allowed on the production floor including dermals. Any associate wearing dermals will be required to cover them while working on the production floor.

• Shoes are required to be Steel Toe and non-slip for all associates while on the production floor for safety purposes.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit?

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

#earlycareer

Required Skills

Optional Skills

.

Primary Work Location

USA SC - Sumter

Additional Locations

Work Shift

NA (United States of America)

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

• Competitive pay with multiple bonus opportunities and potential for annual merit increases
• Excellent health benefits including Medical, Dental & Vision Insurance
• Onsite Health & Wellness Center for employees and eligible family members
• Company-paid Life Insurance and Short & Long-Term Disability
• Robust retirement offerings including:
  • A fully vested Pension Plan after 5 years
  • A 401(k) with generous employer match
• Paid time off including Vacation, Sick Time, and 11 Paid Holidays
• A strong culture of stability, community, and innovation

• Designs, develops, and facilitates leadership development programs, including a multi-year leadership program aimed at training Leads to Vice Presidents, lunch-and-learn development series, Gallup StrengthsFinder and other training solutions identified through consultation with business leaders.
• Delivers training in both in-person and virtual formats , ensuring accessibility and engagement across diverse employee groups.
• Creates self-paced e-learning modules to support flexible, on-demand learning.
• Builds and manages relationships with external training vendors and consultants. Supports procurement processes and collaborates on curriculum development to ensure alignment with company standards and strategic goals.
• Coordinates and maintains the organizational training calendar, ensuring timely delivery and resource availability.
• Supports the Senior Manager of Talent Development in executing employee development initiatives such as 360-degree feedback reviews, succession planning, the Territory Manager Enrichment Program and the Business Residency Program.
• Organizes educational outreach programs for high school and post-secondary institutions, including the Manufacturing Technology Summer Camp.
• Oversees training room operations , ensuring facilities are equipped to support the training strategy. Partners with management and the Senior Manager of Talent Development to evaluate and recommend appropriate equipment.
• Contributes to cross-functional HR project teams , helping to design and implement initiatives that enhance organizational and employee effectiveness.
• Maintains and updates content and data within the Learning Management System (LMS), ensuring accuracy and accessibility.
• Collects and reports on the effectiveness of development programs using established evaluation methods. Assists in budget analysis, monthly reporting, and validation of training metrics and records.
• All other duties and responsibilities as assigned

• Bachelor's degree required
• 3-5 years of related work experience in training, adult education or instructional design
• Performs work under minimal supervision. Handles complex issues and problems, and refers only the most complex issues to higher-level staff.
• Advanced knowledge of Microsoft software, including Word, Excel, PowerPoint & Office.
• Excellent verbal and written communication skills.
• Experience with Learning Management Systems (UKG) preferred
• Gallup Strengths Finders certified preferred

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Responsibilities:

• Support the Training Department to coordinate and deliver training as necessary to meet business needs.

• Act as an example of the BD core values and work ethic to set the stage for a positive experience for each new and incumbent associate at BD.  

• Support new associates in transition to their initial assignments by coordinating and supporting training efforts and ensuring individual training plans are successfully completed.

• Support department Certified Trainers in day-to-day training activities, on-the-job training, and training material development.

• Follow up with new associates daily, analyze training gaps and create a plan to overcome the training gaps. 

• Review required training documents during and prior to associate certification.  

• Deliver and assist with cross training to up skill existing associates. 

• Coordinate time and support trainees to complete curricula assigned.

• Support job/work standardization through optimizing training systems and processes.  

• Deliver qualitative New Hire performance information to supervisors.  Provide objective input as necessary on an associate’s capabilities to meet position requirements.  

• Provide C2C compliance metrics to leadership and assist with efforts to minimize past due training.

• Works with department leadership to establish evaluation metrics ensuring employees’ skill proficiency and progress are measurable.

• Work with department leadership and certified trainers to develop and maintain well defined and structured training plans for all department employees.

• Review individual training plans and other training documents to ensure relevancy and accuracy.

• Work flexible hours to support training activities on all shifts.

• Balance priorities and workload without continuous/direct supervision while meeting deadlines.  

• Conduct progress follows up at every phase of the training process to meet auditing requirements. 

• Ensure compliance with BD quality systems, policies, procedures, and best practices, and all local, state, federal and BD safety regulations, policies, and procedures. 

• Implement and manage continuous improvement efforts to support the training needs of the department.

• Other duties as required to support the needs of the business.

DELIVERABLES

• Well defined and structured training plans for department employees

• On-time training compliance reporting and management

• Perform learning needs assessments to identify learning gaps.

• Training material development to support the department training plan and learning gaps.

• Continuous improvement and optimization of training processes

SUPERVISION

Levels of Supervision: None

QUALIFICATIONS AND REQUIREMENTS

Minimum Education:

• High School diploma required.

• Associate’s degree in business administration, education, or relevant field of study preferred.

Minimum Experience:

• 1+ year(s) experience working in a manufacturing environment required and experience in the medical device industry is a plus.

• Completed training in manufacturing department specific processes and equipment or willingness to complete within the first 6 months required. Trained in VMS or Tubes or Wingsets AGR manufacturing process and equipment a plus.

• Train the trainer certification or willingness to obtain within the first 6 months required.

• Two years’ experience supporting, developing, and/or delivering training preferred.

• Technical background a plus

Minimum Knowledge, Skills, or Abilities (KSA’s): 

• Proficient in Microsoft Office Suite including PowerPoint, SharePoint, Excel, and Word

• C2C Learning Management System experience.

• Knowledge of BD manufacturing processes

• Knowledge of BD Quality Systems

• Ability to lead without authority.

• Excellent oral, written and presentation skills.

• Ability to analyze data for reporting purposes.

• Ability to manage competing priorities, manage day-to-day and meet deadlines.

• Must have a customer service focus.

 Physical Capacity Profile:   

• Able to lift or carry 40 lbs. or less on occasion.

• Able to stand for prolonged periods of time.

• Able to work in a manufacturing environment and tolerate varying temperature and noise levels.

Work Environment:

• BD is a smoke-free campus.  Smoking and the use of electronic smoking devices, marijuana, or tobacco products are not allowed on BD property, grounds or in the parking areas.  We appreciate your cooperation in adhering to this policy

• False eyelashes, press-on fingernails, and Jewelry is not allowed on the production floor including dermals.  Any associate wearing dermals will be required to cover them while working on the production floor. 

• Shoes are required to be Steel Toe and non-slip for all associates while on the production floor for safety purposes.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit 

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

#earlycareer

Required Skills

Optional Skills

.