2,722 Troubleshooting jobs in the United States

Why Work at SMA America

At SMA America , we believe in Energy that Changes. Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems - all while pushing the boundaries of what's possible in clean energy.

But we're not just transforming power - we're empowering people.

We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt.

Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy - we'd love to meet you.

The Technical Manage r is responsible for owning all technical issues related to the advanced troubleshooting team, including central inverters, DC to DC converters, Power to Gas systems, Communication & Control systems across the US install base. This role ensures timely updates to customers regarding the status of ongoing field issues, collaborates with field service engineers, dispatch, service providers and drives root cause analysis and corrective actions in collaboration with SMA-US Quality and HQ Quality and Technical Support.

The Technical Manager will be the go-to expert for troubleshooting, technical support, and resolution of complex equipment issues, ensuring that customer expectations are met, service quality is maintained, and operational excellence is achieved.

PRIMARY DUTIES / RESPONSIBILITIES

Ownership of Advanced Technical Issues:

• Take full responsibility for all central inverters, DC to DC converters, P2G systems, Communication & Control -related issues across the US install base.

• Act as the central point of contact for internal teams, customers, and service providers to escalate technical issues.

Customer Communication and Issue Updates:

• Provide regular status updates to customers on the progress of field issues, ensuring transparency and clear communication on next steps and resolution timelines.

• Manage customer expectations effectively, ensuring all technical challenges are addressed and resolved promptly.

• Joining all relevant escalation calls

Field Support and Troubleshooting:

• Support field service engineers by offering technical guidance and expertise on complex field issues.

• Assist and mentor field service teams to troubleshoot and resolve technical problems, ensuring high-quality service delivery.

• Coordinate with service providers to ensure timely response to field issues and technical support.

• Regularly scheduled meetings with Field Staff.

Root Cause Analysis and Corrective Actions:

• Collaborate with headquarters (HQ) in Kassel and other engineering teams to establish clear root cause analyses for technical failures or recurrent issues.

• Ensure swift and accurate corrective actions are identified and implemented to prevent future occurrences.

• Drive process improvements and feedback loops to continually improve the service and support provided for central inverters, DC to DC converters, P2G systems, Communication & Control equipment.

• Able to diagnose and provide preliminary RCA responses to customers.

Technical Expertise and Training:

• Stay current on industry trends and developments related to Large Scale/ Industrial Solutions, and other related equipment.

• Develop and deliver internal training materials to upskill the field service engineers and team members on handling issues effectively.

Collaboration with HQ:

• Work closely with the R&D and technical teams at HQ to ensure accurate knowledge transfer and timely problem resolution.

• Ensure all technical issues are well-documented and feedback is shared with the product and engineering teams to improve future product offerings and service solutions.

• Other Duties as Required or Assigned

REQUIRED QUALIFICATIONS

• Bachelor's degree in electrical engineering or related field. Master's degree preferred.

• 5-7 years of experience with electrical systems, with a focus on power generation and renewable systems. In-depth knowledge of PV, BESS and P2G, with experience in installation, maintenance, troubleshooting, and technical support.

• Proven experience in customer communication, especially in high-pressure or complex technical situations.

• Experience in managing and supporting field service engineers and technical teams.

• Strong ability to work cross-functionally with internal teams (engineering, R&D, customer service) and external stakeholders (customers, third-party service providers).

• Demonstrated ability to identify the root cause of technical issues and implement corrective actions efficiently.

• Ability to create and maintain technical reports, issue logs, and action plans.

• The ability to work well independently and as a member of a regional/global team is required.

• Proficiency in the English language, both written and verbal, is required.

• A valid driver's license and an acceptable driving record are required.

PREFERRED QUALIFICATIONS

• Certifications related to electrical standards are preferred.

• Experience working with third-party equipment suppliers and managing service relationships.

• Willingness to travel extensively within the US to support field teams and customer installations.

• This position may require periodic domestic and international travel. Occasionally will have to travel to Germany.

• Familiarity with photovoltaic systems and power inverters is preferred.

• German and/or Spanish language skills are a plus.

• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required.

• Attention to detail and a high level of accuracy are required.

• Ability to analyze and solve problems effectively.

• Ability to manage and prioritize multiple projects/tasks.

• Ability to work flexible hours such as early morning, evening or weekend work may be required.

• This position may require periodic domestic and international travel.

WE OFFER

• Compensation: $104,000 - $34,000 Annually, depending on experience and qualifications

• Comprehensive benefits including health, dental and vision coverage (including 0 premium options)

• 401(k) plan with company match

• Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays

• Opportunities for professional development and training

• Inclusive, collaborative, and innovative work environment

Our EEO Policy

We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law.

In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.

Our Privacy Policy

During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, (SMA may retain your application for internal records or for future recruitment purposes).

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the "CCPA"). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.

If you have any question regarding our privacy policy, please contact us at

**Sr Wind Troubleshooting Technician**
**Date:** Jun 19, 2025
**Location(s):** Palm Beach Gardens, FL, US, 33410
**Company:** NextEra Energy
**Requisition ID:** 87325
NextEra Energy Resources is one of America's largest wholesale generators of electricity, leveraging all forms of energy across renewables, storage and nuclear. We offer customized energy solutions that drive economic growth, protect the environment, support communities, and help customers meet their energy needs. Ready to make a lasting impact? Join our innovative, world-class team today!
**Position Specific Description**
NextEra Energy's Power Generation Division is looking for a **Senior Wind Turbine Troubleshooting Support Technician** that provides real time technical support of NextEra's wind sites across the US and Canada. **This position is located in Palm Beach Gardens, FL**
Executes all critical renewable operations support processes at an advanced level, including, but not limited to, troubleshooting equipment that is off-line and can be reset, troubleshooting support for field personnel, control parameter modifications, and configuration management of wind turbine controls. Ensures control room compliance with all relevant regulatory compliance requirements. Daily execution of procedures and interpretation of trends and drawings. Requires ability to learn and operate new and existing SCADA systems. Position follows a 12-hour rotating shift that requires candidate to work nights, weekends, and some holidays. Position also requires occasional overtime.
The Senior Wind Turbine Troubleshooting Support Technician provides expertise in the resetting of equipment and development of troubleshooting instructions to minimize downtime and support field investigations and repair.
**Other responsibilities include but may not be limited to:**
+ Work with engineering and technical services to understand root cause of turbine trips and collaborating on ways to eliminate trips
+ Develop tools and work processes that support the advanced troubleshooting and return to service from central location
+ Effectively communicates significant trends in equipment malfunctions to site and engineering personnel
**Additional Requirements:**
+ Qualified Wind Technician with advanced experience using OEM tools for wind turbine technologies
+ Capable of working independently with high degree of efficiency in troubleshooting wind turbines
+ Minimum 3 years' experience of field troubleshooting and repairing multiple manufacturer's wind turbine models
+ GE ToolBoxST or Siemens Handheld Controller Experience
**Preferred Qualifications:**
+ Expert knowledge or familiarity with one or more of the following SCADA Systems:
+ GE Visupro, GE WindSCADA Suite, GE ToolBoxST, Siemens WPS Suite, Fenway, Siemens-Gamesa
+ Ability to solve and communicate complex concepts in a way that is simple and easy to understand to a general engineering/management audience
+ Proficient in MS Office Suite; Maximo; OSI PI Historian
**Highly Desired:**
Bachelor's Degree in Engineering; Associate's Degree in related field with some relevant experience
**Job Overview**
Employees in this senior-level role support the Renewable Operations Control Center (ROCC), which serves as the monitoring and operations center of NextEra Energy Resource's wind, photovoltaic (PV) solar, and battery energy storage fleet. This position executes all critical ROCC Operations processes, including, but not limited to, plant Start-Up/Shutdown (Curtailment), Daily Work Management (troubleshooting and outage restoration), and Energy Market Communications.
**Job Duties & Responsibilities**
Under limited supervision:
+ Ensures control room compliance with all relevant regulatory compliance requirements
+ Executes procedures and interprets trends and drawings daily
+ Requires ability to learn and operate new and existing systems
+ Communicates major events such as unit outages, environmental events, security events, and others to external entities, executive management, and key support groups effectively
+ Follows a 12-hour rotating shift that requires employees to work nights, weekends, and some holidays, as well as occasional overtime
+ Meets attendance and storm duty requirements
+ Performs other job-related duties as assigned
**Required Qualifications**
+ High School Grad / GED
+ Associate's or Equivalent Experience
+ Experience: 2+ years
**Preferred Qualifications**
+ Bachelor's - Engineering
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto learn more.
**Employee Group:** Non Exempt
**Employee Type:** Full Time
**Job Category:** Operations
**Organization:** NextEra Energy Project Management, LLC
**Relocation Provided:** Yes, if applicable
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1- . Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
NextEra Energy **does not** accept any unsolicited resumes or referrals from **any third-party recruiting firms or agencies** . Please see ourfor more information.

Job Title: Technical Support Specialist – iPad and Laptop Troubleshooting
Location: Ohio, Indiana, Kentucky, Maryland, Pennsylvania, or Virginia
Onsite: 100% onsite with possible offsite visits to support users in client footprint
Period: 04/01/2025 – 08/31/2025 (potential contract-to-hire)
Hours/Week: 40 hours
Rate: $20/hour
Contract Type: W-2 only, no visa sponsorships or subcontracting
Requirements: Must have a valid driver’s license and reliable vehicle

Scope of Services:

The client is seeking a team of Technical Support Specialists to provide hands-on troubleshooting and technical support for iPads, laptops, and network connectivity issues for frontline utility workers. The role will primarily support the Work and Asset Management (WAM) R2 rollout, assisting employees during key phases:

• Train-the-Trainer: Ensuring trainers are equipped with functional devices and network access.
• Large-Scale Training: Supporting users during mass deployment, resolving access issues, and troubleshooting common technical problems.
• Hypercare: Providing Tier I technical support and escalating more complex issues to Tier II teams as needed.

The ideal candidate has previous experience in a Genius Bar, Geek Squad, IT help desk, or similar technical support environment, with strong troubleshooting skills and the ability to guide non-technical users through issue resolution.

Role, Responsibilities & Deliverables:

• Provide Tier I technical support for iPads, laptops, and network connectivity.
• Diagnose and resolve common technical issues, such as: 
  • Network connection failures.
  • Device setup and configuration.
  • Software installation and troubleshooting.
  • User access issues (logins, password resets, permissions).
• Escalate Tier II issues to higher-level IT teams when necessary.
• Assist in setting up new devices and ensuring proper functionality before deployment.
• Work directly with frontline utility workers to ensure seamless access to required tools.
• Provide in-person support and occasional offsite visits within the assigned footprint.
• Document resolutions and update knowledge base articles as needed.
• Collaborate with training teams to support WAM R2 rollout phases.

Skills & Experience:

• 1-3 years of hands-on experience in IT support, help desk, or technical troubleshooting.
• Strong experience troubleshooting iPads, laptops, and basic networking issues.
• Ability to quickly diagnose and resolve hardware and software problems.
• Familiarity with Windows, iOS, and enterprise IT environments.
• Experience escalating issues to Tier II or higher-level support teams.
• Strong communication skills—able to explain technical issues to non-technical users.
• Ability to work independently and travel within the designated region as needed.

Education & Certifications:

• Associate’s or Bachelor’s degree in IT, Computer Science, or a related field preferred (or equivalent experience).
• IT certifications (CompTIA A+, ITIL, or similar) are a plus.

Job Title: Technical Support Specialist – iPad and Laptop Troubleshooting
Location: Ohio, Indiana, Kentucky, Maryland, Pennsylvania, or Virginia
Onsite: 100% onsite with possible offsite visits to support users in client footprint
Period: 04/01/2025 – 08/31/2025 (potential contract-to-hire)
Hours/Week: 40 hours
Rate: $20/hour
Contract Type: W-2 only, no visa sponsorships or subcontracting
Requirements: Must have a valid driver’s license and reliable vehicle

Scope of Services:

The client is seeking a team of Technical Support Specialists to provide hands-on troubleshooting and technical support for iPads, laptops, and network connectivity issues for frontline utility workers. The role will primarily support the Work and Asset Management (WAM) R2 rollout, assisting employees during key phases:

• Train-the-Trainer: Ensuring trainers are equipped with functional devices and network access.
• Large-Scale Training: Supporting users during mass deployment, resolving access issues, and troubleshooting common technical problems.
• Hypercare: Providing Tier I technical support and escalating more complex issues to Tier II teams as needed.

The ideal candidate has previous experience in a Genius Bar, Geek Squad, IT help desk, or similar technical support environment, with strong troubleshooting skills and the ability to guide non-technical users through issue resolution.

Role, Responsibilities & Deliverables:

• Provide Tier I technical support for iPads, laptops, and network connectivity.
• Diagnose and resolve common technical issues, such as:
  • Network connection failures.
  • Device setup and configuration.
  • Software installation and troubleshooting.
  • User access issues (logins, password resets, permissions).
• Escalate Tier II issues to higher-level IT teams when necessary.
• Assist in setting up new devices and ensuring proper functionality before deployment.
• Work directly with frontline utility workers to ensure seamless access to required tools.
• Provide in-person support and occasional offsite visits within the assigned footprint.
• Document resolutions and update knowledge base articles as needed.
• Collaborate with training teams to support WAM R2 rollout phases.

Skills & Experience:

• 1-3 years of hands-on experience in IT support, help desk, or technical troubleshooting.
• Strong experience troubleshooting iPads, laptops, and basic networking issues.
• Ability to quickly diagnose and resolve hardware and software problems.
• Familiarity with Windows, iOS, and enterprise IT environments.
• Experience escalating issues to Tier II or higher-level support teams.
• Strong communication skills—able to explain technical issues to non-technical users.
• Ability to work independently and travel within the designated region as needed.

Education & Certifications:

• Associate’s or Bachelor’s degree in IT, Computer Science, or a related field preferred (or equivalent experience).
• IT certifications (CompTIA A+, ITIL, or similar) are a plus.

Amentum is seeking a **Submarine Electronic Card Troubleshooting Technician** to join our Module Screening and Repair Activity (MSRA) team located at the Naval Submarine Support Facility (NSSF) in Groton, CT to provide a faster turn-around time frame for deploying fast attack submarines.
What you will do:
+ Provide electronic card and electronic component screening and troubleshooting support to the Submarine Force.
+ Work with a team of highly qualified technicians at the Module Screening and Repair Activity (MSRA) of Naval Submarine Support Facility (NSSF) aboard Submarine Base, New London.
+ Your specialized skills will ensure each submarine that gets underway is fully prepared to complete its mission and return the crew home safely.
**Minimum Requirements:**
+ Must have an Active Secret US Government Clearance. Note: US Citizenship is required to maintain an Active Secret US Government Clearance.
+ Vocational/technical training beyond high school and at least 5 years of job-related experience or equivalent in the field of circuit card and module testing and repair.
+ Ability to read schematics and troubleshoot electronic circuit boards to the component level.
+ Be familiar with the current Department of the Navy Technical Standards; the concept of Electrostatic Discharge processes; and the component/module repair process functionality,
+ Excellent communications and analytical skills; working knowledge of computer systems and integrated software application programs.
+ Ability to travel. (Less than 5% per year)
+ Have a working knowledge and experience to operate and/or modify process test units in compliance with approved operational procedures.
+ Have a working knowledge and a minimum of five years combined experience in reading schematics and troubleshooting electronic circuit boards and module assemblies down to the component level.
**Preferred Qualifications**
+ Former submarine electronic repair experience.
+ Knowledge of Microsoft Office
**Service Contract Act (SCA) Compensation & Benefits:**
Compensation & Benefits
HIRING HOURLY RANGE: $37.26+ (Minimum Hourly rate set by SCA)
This position includes a competitive benefits package. For more detailed information on our Benefits and what it is like to work for Amentum: please visit our careers site: This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act. The amount you are entitled to receive will vary depending upon the fringe benefits you select now and in the future.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .

Technical Writer - Tech Manual Troubleshooting Warren, MI, USA Req #650 Wednesday, July 2, 2025 **_Job Summary:_** **_The Technical Writer will organize, plan and develop technical writing, in the areas of logistic engineering / maintenance and validation/verification activities for Military Programs. Interface with clients on TM and Logistic Engineering issues under the direction of the Technical Writing Project Lead._** **Essential Functions include but are not limited to: (** _Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.)_ + Develop technical writing procedures in support of a program to meet schedule and quality guidelines. + Follow established plan tomeet overall program objectives as defined by the technical writing project lead. + Possess a thorough understanding of the MIL-STD and quality requirements and produce technical manual procedures that meet these requirements. + Prepare and submit art requests and technical manual procedures in a timely manner to ensure internal deadlines are met. + Perform validation and verification of mechanical and diagnostic processes on equipment in accordance with established procedures and schedules + Develop technical manual procedures in accordance with (IAW) the contract and/or military standard. + Consistently meet program and quality objectives for technical data products. + Follow written or provided technical writing development processes. + Other duties as assigned. **Knowledge, Skills & Ability:** + Requires an accredited bachelor's degree or at least 10 years progressively responsible experience in the area of Technical Writing and Logistic Engineering. + Strong communication, leadership, technical writing and logistic engineering skills are essential. + Must be able to interpret engineering drawings, schematics and other engineering/technical documentation. + Demonstrated mechanical ability in automotive or heavy equipment maintenance and diagnostics. + Past experience performing in depth troubleshooting and diagnostics on automotive, military, or mechanical systems. + Strong analytical skills with experience in diagnosing and resolving technical issues in mechanical, electrical, hydraulic, or electronic systems. + Ability to analyze systems and develop step-by-step troubleshooting procedures that systemically isolate faults and provide solutions. + Familiarity with diagnostic tools, software, and testing equipment (ex. multimeter, scan tools, proprietary diagnostic software). + Exceptional attention to details in engineering data, technical descriptions, diagrams, and procedures. + Ability to create or edit technical diagrams, flowcharts, and schematics to aid in development of diagnostic procedures utilizing various engineering data or by analyzing equipment hands-on. + Understanding of trouble and fault code systems including Failure Mode Identifiers (FMI), Suspect Parameter Numbers (SPN), Parameter Identifiers (PIDS), and Controller Area Network (CAN) bus communications. + Ability to support projects with minimal supervision. + Ability to multitask and prioritize. + Strong computer skills with a working knowledge of Microsoft Office Suite, FrameMaker, Arbor text and sgml/XML. + Strong oral and written communications skills and the ability to collaborate effectively with all levels of the organization. + Excellent interpersonal skills; must be able to work independently and interact effectively with all levels of the organization. + Ability to pass U.S. Government Background Screening required to obtain and maintain clearance. + Dependable attendance. + Ability to climb, bend, and otherwise access all areas of Heavy Construction and Military Land Vehicles. + Ability to maintain 3 points of contact while climbing on equipment. + Ability to lift and/or move up to 25 lbs. without assistance and up to 75 lbs. with assistance. + Ability to work safely in a busy shop environment with crane, forklift and heavy equipment operation and movement. + Ability to operate power and hand tools, hydraulic and manual jacks and other vehicle repair equipment. + Ability to travel up to 25%. + U.S. Citizen or U.S. Person status. **Other details** + Job Family Publications, Multimedia, Graphic Arts + Job Function Validation Technical Writer + Pay Type Hourly + Travel Required Yes + Travel % 25 + Job Start Date Monday, July 28, 2025 + Warren, MI, USA <

Eaton's IS VEH EMB division is currently seeking a Electronics Troubleshooting and Repair Technician.
The hourly rate for this position is 22.20-27.75 per hour.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
**What you'll do:**
Eaton eMobility is seeking a Electronics Troubleshooting and Repair Technician to join our team on 1st shift. This position is based at our Tualatin, OR facility.
This is a direct, full-time position that offers full benefits the day you start. Eaton's competitive benefits include health, dental, vision, and the option to purchase an extra week of vacation.
**Position Overview:** The Electronics Troubleshooting and Repair Technician is responsible for diagnosing, repairing, and maintaining electronic devices and PCBAs. This role involves identifying failure modes, making necessary repairs, and collaborating with the operations team to support continuous improvement through data-driven methods.
Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potential-and where you can help us reach ours.
**In this role you will:**
- Troubleshooting: Identify root causes of malfunctions in assembled product and PCBAs using diagnostic tools and techniques.
o Define measurement equipment required per area
o Create or follow as applicable troubleshooting procedure - guides
o Complete analysis on time
o Follow FIFO
o Ensure 5s implementation
- Repair: Perform repairs or replace faulty components, including soldering and other specialized skills.
- Perform Visual Inspection: Use naked eye and/or visual aids (magnifier), to examine components, materials, and defects.
- Testing: Use test equipment (oscilloscopes, multimeters, power supplies, electronic load, etc.) to diagnose and assess the functionality of electronic systems.
- Calibration and Maintenance: Adjust and calibrate electronic equipment to ensure accurate performance. May perform basic maintenance and troubleshooting on test systems.
- Documentation: Maintain accurate records of repairs, diagnostics, and parts used.
o Create Failures Reports (FA's) and maintain the FPY database records
o Request spare parts (minimum / maximum based in failures records - reworks)
o Create, maintain and update work instructions and troubleshooting guides
- Collaboration: Work with the operations team on feedback failure modes and support plant continuous improvement initiatives.
o Coordinate weekly meetings to provide status (If applicable)
- Flexibility: Adapt to various roles and responsibilities as needed, supporting different areas of the plant operations
**Qualifications:**
**Basic Qualifications:**
- High school diploma or GED from an accredited institution with a minimum of 6 years of experience in electronics/electrical troubleshooting, repair, and testing or an Associates degree and 4 years of experience in electronics/electrical troubleshooting.
- Understanding Schematics: Ability to read schematics and identify component symbols.
- Technical Proficiency: Proficiency in using diagnostic tools and test equipment; oscilloscopes, multimeters, power supplies, electronic loads. Experience in soldering.
- Troubleshooting Skills: Ability to systematically diagnose and resolve electronic issues
- Computer literate: Microsoft Excel, and Outlook-basic uses
- No relocation benefit is offered for this position. Only candidates residing within the immediate geographical area (50 miles) from Tualatin, OR will be considered for this position.
- Sponsorship is not being offered with this position. Candidates must be legally authorized to work in the United States without company sponsorship now or in the future.
**Preferred Qualifications**
- Technical certification or associate degree in electronics or a related field preferred.
- SAP knowledge desirable
**Skills:**
**Physical Requirements:**
- Ability to sit, stand, and perform repetitive motions for extended periods.
- Capability to lift and handle objects up to 40 lbs.
- Good hand-eye coordination and finger dexterity.
- Ability to perform visual inspection using magnifier.
**Position Criteria:**
- Communication Skills: Ability to clearly explain technical information to both technical and non-technical audiences.
- Attention to Detail: Strong attention to detail and manual dexterity for handling small components.
- Teamwork: Ability to work independently and as part of a team in a multi-functional team member environment.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1- to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Job Type

Full-time

Description

JOB TITLE : Problem Solving Specialist

REPORTS TO : Housing Systems Manager

SCHEDULE : Monday-Friday (9:00am-5:30pm)

LOCATION : Venice, CA

STATUS: Full-Time, 40 hrs/wk, Non-Exempt

CELL PHONE: Reimbursement for use

DRIVER POSITION: Yes (if yes, please reference driving policy)

SALARY RANGE: $21.00-$4.00/hr

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of over 100 employees.

SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.

ABOUT THE ROLE:

A member of the Access Center team, the Problem Solving Specialist is able to offer problem-solving (also known as "Diversion" or "Rapid Resolution") services, which is a crisis response philosophy and approach focused on supporting youth experiencing a housing crisis to quickly identify and access alternative housing resources outside of the homeless crisis response system. By practicing active listening skills through creative conversations, the Problem Solving Specialist supports the youth in crisis to identify viable temporary or permanent housing resources within their own networks or resources, such as family or friends. In select cases and as a last resort, limited and one-time financial assistance can enhance an individual or family's success in rapidly connecting to alternative temporary or permanent housing.

WHAT YOU'LL DO:

• Utilize culturally-relevant active listening and motivational interviewing skills with participants to identify possible supports in their network that can assist them with temporary or permanent housing outside of the Youth Coordinated Entry System (YCES)
• Deliver both field- and place-based supportive services, as appropriate, to participants
• Acquire resources and make successful referrals, including follow-up to ensure the participant successfully accesses and initially retains housing
• Identify safety or health issues that may need to be considered during identification of housing
• Provide mediation between households and property owners/family/friends to assist in resolving housing crisis
• Partner with legal service providers to resolve housing crises
• Negotiate terms of agreements between participants and host as appropriate (e.g. actively seek employment, attend to medical/mental health/substance abuse issues, complete household chores weekly, etc.)
• Ensure services are documented (e.g. face to face, phone and collateral contacts) in all relevant databases in a timely and thorough manner
• Assist in budgeting with participants, and determine what level of minimal assistance is necessary to be successfully housed or have housing crisis resolved
• Facilitate access to YCES for participants, as appropriate, including the completion of the Initial Triage and Initial Assessment phases of system access and assessment
• For participants gaining entry into CES, provide a warm handoff to sustained case management services where possible, or provide initial case management for up to 60 days upon the participant gaining CES access
• Attend trainings and participate in regular technical assistance such as learning collaboratives
• Other duties as assigned to support the mission of the organization

Requirements

WHAT YOU'LL NEED:

• Bachelor's Degree in Social Work, Psychology, Sociology or related field is preferred , but not required.
• 1-2 years of experience in case management, counseling or related experience is required .
• 2+ years experience providing direct services to high-risk youth including counseling and advocacy is required .
• 1+ years' experience working in a drop-in center, access center, or access point is preferred .
• Knowledge and experience working with co-occurring populations (chronic health conditions, mental health and substance abuse) is preferred .
• Cultural Humility and Responsiveness.
• Best practice models including: Housing First, Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, Harm Reduction, Trauma-Informed Care, Critical Time Intervention preferred
• Self-Starter skill set, requiring the ability to develop relationships, build rapport and trust with members, community partners, volunteers, and staff.
• Strong verbal and written communication skills, including organizational, detail and interpersonal skills.
• Ability to uphold Access Center policy and procedure with members, staff, volunteers, and community partners
• Ability to work effectively with people of diverse races, ethnicities, sexual orientations, and gender identities in a multicultural environment.
• Works cooperatively with individuals, groups and organizations with diverse mission, composition, function, capacity and geographic location.
• Understanding of homeless services including CES and HMIS database.
• Strong understanding of LA County foster care and juvenile justice systems, including foster care placement options, participant rights and eligibility, and discharge planning processes preferred.
• Strong belief in growth mindset, self-determination, and psychological resilience.
• Must have valid CA Driver's License, proof of insurance, and a clean driving record

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Changes in the environment, such as the office or outdoors.
• Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.

SPECIAL CONDITIONS:

Mandated Reporting Requirements: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program. Please submit proof of vaccination to To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are limited.

Driver Positions:

Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver's license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include:

• Suspended or revoked license
• Three or more moving violations in the past 36 months
• Any violations, including drugs, alcohol, controlled substances, within the past 24 months
• Reckless driving, including hit and runs, within the past 24 months
• At fault accidents, resulting in fatality or serious injury, within the past 5 years

The motor vehicle record will need to include a review of all states listed on the individual's employment application and resume. See instructions on obtaining your driving record below:



For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued.

NOTE : All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee's introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will. It is the supervisor's responsibility to orient the employee and to communicate the expectations of the supervisor and SPY, as well as to evaluate whether the employee has the necessary level of skill, job knowledge, motivation, and attitude to become a regular member of the SPY staff. New employees are also encouraged to seek guidance and assistance during this period. Employees who fail to demonstrate the expected commitment, performance and attitude may be terminated at any time during the introductory period. However, completion of the introductory period does not change or alter the "at-will" employment status. Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time.

BENEFITS & PERKS:

Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth.

EEO STATEMENT:

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law.

Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Please include references in your application.

Salary Description

21.00- 24.00/hr

Problem Solving Expert

Responsible to implement and coordinate the problem solving and prevention on the most critical issues at the Autoliv plants and suppliers. Internal expert on problem solving and prevention, acting as resource for the America’s. Internal expert on Statistics, Measurement System Analysis (MSA), and Gauge R&R (GRR).

What you’ll do:

• Owner of problem solving and prevention process on cost/customer critical issues
• Support ALV plants and suppliers on problem solving and prevention development.
• Ensures that root-cause analysis and corrective measures meet acceptable reliability standards and documentation is compliant with requirements.
• Provide Lessons Learned approach by carrying over knowledge and experience to new parts / suppliers.
• Utilize required systems as defined by Autoliv Standards
• Additional projects as requested.
• Travel as needed to support any items listed above. 

What is required:

• BS or MS Engineering, Statistics, or related fields
• 6 more years of experience in Automotive industry and/or engineering experience
• 6 Sigma, Shainin certifications is a plus
• Stats/Programming i.e. SAS, JMP, Python is a plus
• AIAG standards (plus)Willing to travel up to 35% of the time
• Knowledgeable in IATF 16949 and ISO 14001 requirements
• Experience in managing projects
• Excels at oral and written communication skills
• Experience in coaching, mentoring, and negotiating
• Experience with Machine Learning and Digitalization preferred.
• Demonstrate high competence in assembling data and presenting information clear and concise

What’s in it for you:

•Attractive compensation package

•Flexible Options (schedule, etc)

•Recognition awards, company events, family events, university discount options and many more perks.

•Gender Pay Equality 

Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.