31 Wakemed Health Hospitals jobs in Raleigh

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.Duke Health Integrated PracticeDuke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.JOB LOCATIONDivision of Medical Genetics - 905 S. LaSalle Street, Durham, NCJOB SUMMARYWe are seeking a Patient Care Technician (Patient Service Technician) to provide assistance to Genetic Counselors (GC) in carrying out tasks related to clinical duties including processing of genetic testing and obtaining of relevant records and genetic histories.JOB DUTIES AND RESPONSIBILITIESContact patients to identify main concerns and take information on previous genetic work up. Determine if other relatives of the patient were evaluated in the past by Genetics.Take basic pedigree information from patient.Confer with patients to obtain information for chart and laboratory records, explain procedures, allay fears and elicit cooperation; ensure completion of patients' laboratory tests prior to examination by physician.Contact referring offices/specialties/clinics to obtain precise records needed. Verify that specialty services notes and/or specific lab results were sent. Prepare patients for diagnostic and therapeutic procedures to include obtaining specimens. Assist with coordination of collection of patient's samples, complete test requisition forms, and contact internal and external laboratories to determine status of genetic testing. JOB ELIGIBILITY REQUIREMENTSWork requires completion of a related 1 year technical school program.Bachelor's degree with interest in Genetic Counseling preferredWork generally requires two years of experience in health care specialties related to the specific position; two years additional years related experience may be substituted for the technical school.JOB HOURS:The schedule for this position is day shifts.Job Code: 0004113 PATIENT CARE TECHNICIAN Job Level: B2 Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.Duke Health Integrated Practice Pursue your passion for caring with Duke Health Integrated Practice, which comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.JOB LOCATION:Duke Otolaryngology of Raleigh - 3480 Wake Forest RdJOB SUMMARY:We are seeking a Patient Care Technician in our Duke Otolaryngology of Raleigh clinic located in Raleigh, NC to be an integral member of the healthcare team to provide direct and indirect care to patients.JOB DUTIES AND RESPONSIBILITIES:Direct Patient Care- Independent (Audiologist not in room):Performs screening tests as appropriate Administers patient questionnaires as directed by Audiologist Prepares room, equipment, software and patient for fitting of hearing devices by the Audiologist Demonstrates knowledge and function of different hearing devices and accessories from a variety of manufacturers and associated software to prepare them for fitting and troubleshoots when malfunctioning Demonstrates knowledge and function for implementing Bluetooth connectivity from a variety of manufacturers (e.g. pairs hearing devices to phones and accessories, troubleshoots connectivity issues, etc.) Troubleshoots defective hearing devices and performs minor repairs in house, arranges repair and/or obtaining replacement parts with manufacturer as neededAppropriately assists with patient orientation for hearing device and accessory use, care, and maintenance Appropriately assists educating patient regarding realistic expectations of benefit with amplification/stimulation Communicates cost, timeline, and expectations of repairs and/or equipment upgrades with patient Completes and reviews all hearing device paper work (warranty information, patient online portal registration, manufacturer contact information, etc.) with patient Ensures all charges associated with patient care activities are accurate and sent to Financial Care Counselor as needed in a timely manner Ensures rooms and equipment are cleaned before and after patient visit Promptly notifies Audiologist of any concerns related to patient care with goal of providing excellent customer service Other duties as assigned by the AudiologistDirect Patient Care- Assisting Audiologist:Communicates with supervising Audiologist to follow the care plan for each patient Appropriately instructs patient/caregiverCommunicates expectations with patient/caregiver Obtains partial case history as appropriate Prepares patient for diagnostic testing and monitor performance during testing with the Audiologist Ensures patient is appropriately following instructions throughout testing procedures when assisting the Audiologist as neededEnsures patient safety throughout evaluation being performed by the Audiologist Provides patient support/comfort throughout testing being performed by the Audiologist as neededIndirect Patient Care:Assists with scheduling appointments and managing Audiologist's schedule as appropriate and needed Clinical documentation for all patient interactions in the medical record is clear, concise, easily understood, and timely and sent to the supervising Audiologist for review and approval Assist with preparing documentation for patient care (e.g., letter of medical necessity, order forms, warranty forms, etc)Accurately orders devices for patients following Audiologist's/Surgeon's recommendations and ensures they are received by the patient's scheduled appointment Accurately orders device accessories and supplies abased on Audiologist's recommendations Checks in and evaluates hearing devices received by manufacturers Assemble patient hearing devices, charges batteries, charges accessories, organize patient kit and completes patient documentation for upcoming visit with Audiologist Enters PHI and diagnostic data into software and database prior to scheduled appointments as neededEnsures audiological order/referral is in place prior to appointment Maintains and updates all charges/payments in HearForm database Maintains patient privacy and follows Duke HIPAA policies Maintains all required education and seeks continuing education opportunitiesClinical Operations: Performs daily checks on equipment Maintain clinic software and databases as needed Runs reports as requestedIndependently monitors clinic supply levels daily Orders supplies from appropriate Duke approved vendors Orders supplies within hours of need Unpacks and distributes supplies in clinic to appropriate rooms Demonstrates understanding of use and need of various clinic supplies Tracks and monitors supply invoices and sends invoices for payment Communicate with team membersPerform other related duties incidental to the work described herein.JOB ELIGIBILITY REQUIREMENTS:Work requires completion of a related 1 year technical school program.Work generally requires two years of experience in health care specialties related to the specific position; two years additional years' related experience may be substituted for the technical school or an equivalent combination of relevant education/and or experience Eligible for audiology assistant registration by the North Carolina Board of Examiners for Speech Pathology and Audiology; Audiology Assistant certification by the American Speech Language Hearing Association is preferred.JOB HOURS:The schedule for this position is day shifts. Job Code: 0004113 PATIENT CARE TECHNICIANJob Level: B2Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.Duke Health Integrated PracticeDuke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.JOB LOCATIONDivision of Medical Genetics - 905 S. LaSalle Street, Durham, NCJOB SUMMARYWe are seeking a Patient Care Technician (Patient Service Technician) to provide assistance to Genetic Counselors (GC) in carrying out tasks related to clinical duties including processing of genetic testing and obtaining of relevant records and genetic histories.JOB DUTIES AND RESPONSIBILITIESContact patients to identify main concerns and take information on previous genetic work up. Determine if other relatives of the patient were evaluated in the past by Genetics.Take basic pedigree information from patient.Confer with patients to obtain information for chart and laboratory records, explain procedures, allay fears and elicit cooperation; ensure completion of patients' laboratory tests prior to examination by physician.Contact referring offices/specialties/clinics to obtain precise records needed. Verify that specialty services notes and/or specific lab results were sent. Prepare patients for diagnostic and therapeutic procedures to include obtaining specimens. Assist with coordination of collection of patient's samples, complete test requisition forms, and contact internal and external laboratories to determine status of genetic testing. JOB ELIGIBILITY REQUIREMENTSWork requires completion of a related 1 year technical school program.Bachelor's degree with interest in Genetic Counseling preferredWork generally requires two years of experience in health care specialties related to the specific position; two years additional years related experience may be substituted for the technical school.JOB HOURS:The schedule for this position is day shifts.Job Code: 0004113 PATIENT CARE TECHNICIAN Job Level: B2Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.

PURPOSE AND SCOPE:

Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Patient Related

Education:

• Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Treatment:

• Welcome assigned patients and inquire as to their wellbeing since their last treatment.

• Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.

• Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment

• Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).   

• Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.   

• Monitor patients’ response to dialysis therapy. 

• Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.   

• Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure

• Obtain Hemostasis and apply appropriate dressings.   

• Evaluate the patient prior to discharge.

• Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification   

• Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.   

• Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.   

• Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification   

• Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.   

• Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.

• Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.

• Perform and document any intervention for unusual patient status and document patients' response to intervention.

• Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.

• Obtain all prescribed laboratory testing and prepare specimens for collection.   

• Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.   

• Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.   

• Monitors patients performing self-care under the supervision of RN.

Staff Related

• Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.

Education/Communication:

• Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices

• Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.

• Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.

• Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).

• Initiate Solution Delivery System (SDS) system.

RECORD KEEPING:

• Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.  

• Enters all treatment data into the designated clinical application in an accurate and timely manner.   

• Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure

omitted entries are completed or corrected by appropriate staff.

• Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.

• Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.   

• Collect, label, appropriately prepare and store lab samples according required laboratory specifications.   

• Ensure collection of lab specimens by appropriate lab courier.

INFECTION CONTROL:

• Assists in collecting  information for infection control audits.   

• Supports staff and patient Adherence to infection control practices.   

• Follows infection control Policies and Procedures   

• Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.

TRANSITIONAL CARE UNIT:

• Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care 

• Reinforces all education and care related matters as it relates to the new patient     as allowed by state law

• Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.   

• Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.

• Sets and preforms a treatment on all machines used in the transitional care unit.

• Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.

• Assists with coordination of transition to patient’s modality choice.   

• Assists with supply ordering and inventory for TCU   

PHYSICAL DEMANDS AND WORKING CONDITIONS:

encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

• Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the

Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable

accommodations can be made.

• Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.   

• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials   

• The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items.

EDUCATION AND LICENSES:

• High School diploma or G.E.D. required.

• Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.

• All appropriate state licensure, education, and training (if any) required.

• Demonstrated commitment to organization culture, values, and customer service standards

EXPERIENCE AND REQUIRED SKILLS :

• Previous patient care experience in a hospital setting or a related facility preferred.

• Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.