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Customer Service Representative
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We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
Customer Service Representative Responsibilities- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
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Remote Data Typist(Entry-Level)
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Job Summary
We are seeking a detail-oriented and self-motivated Remote Data Typist to support our team by accurately inputting and managing data in digital formats. This is an entry-level position ideal for individuals looking to begin a career in data entry or administrative support, with the flexibility of working from home.
Key Responsibilities
• Accurately type and enter data from source documents into databases, spreadsheets, or other platforms.
• Review data for errors or inconsistencies and correct any incompatibilities.
• Maintain confidentiality of sensitive information.
• Organize and maintain files, records, and documentation in an orderly and efficient manner.
• Perform regular backups to ensure data preservation.
• Communicate with team members to clarify data inconsistencies or verify information.
• Meet daily and weekly productivity goals.
Qualifications
• High school diploma or equivalent required.
• Proficiency in typing with strong attention to detail and accuracy.
• Basic knowledge of Microsoft Office Suite (Word, Excel) or Google Workspace.
• Ability to work independently and manage time effectively in a remote environment.
• Good written and verbal communication skills.
• Previous data entry experience is a plus, but not required.
Working Conditions
• Fully remote position
• Must have reliable internet access and a personal computer or laptop
• Flexible scheduling may be available
Company Details
Remote Data Entry Specialist
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We are seeking a detail-oriented and efficient Remote Data Entry Clerk to join our team at Collegiate Charter School. As a Data Entry Clerk, you will be responsible for accurately inputting and maintaining student and administrative data in our system. This is a remote position that offers flexibility and the opportunity to contribute to the success of our school.
Responsibilities:- Input and update student information, attendance records, and grades into the database
- Verify data accuracy and resolve any discrepancies
- Assist in generating reports and analyzing data as needed
- Ensure confidentiality and security of all data
- Communicate effectively with team members and supervisors
- High school diploma or equivalent
- Proven experience in data entry or related field
- Proficient in Microsoft Office Suite and data management software
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
- Ability to work independently and meet deadlines
- Strong communication skills, both written and verbal
If you are a motivated individual with a passion for data entry and a desire to support the mission of Collegiate Charter School, we encourage you to apply for this remote position. Join our team and make a difference in the lives of students!
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Benefit Reps & Managers Needed
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TO APPLY YOU MUST LIVE IN EITHER: NY or NJ.
Since 1951 our company has successfully assisted union workers with their benefit packages. They are requesting our services and we are responding to their requests. There is no cold calling, soliciting or prospecting.
We work with "blue collar" union workers: teachers, construction workers, nurses, home health aides, electricians, actors, MTA workers and many more.
We are the NY division of a global FORTUNE 500 company, publicly traded on the NYSE.
Since Covid began, we have gone 100% remote and our company has grown over 38%!
We are looking to continue our growth by hiring, training and promoting our new remote hires.
What are you looking for in a new position?
TO APPLY YOU MUST LIVE IN EITHER: NY or NJ.
Ask yourself:
- Are you a “people person”?
- Can you work remotely (from home or elsewhere) while being part of a team?
- Are you organized and can you multitask?
If you answered “Yes” to the above questions, please continue to read….
You must:
* Have a good work ethic
* Be coach-able and goal orientated
* Have integrity & ethics, and pass a background check
* Possess excellent communication skills
* Want a "career" position, (not a "job") which offers promotions to management
* Be authorized to work in the United States
* Bi-lingual a plus! (We have Spanish speaking clients!)
We offer:
• Initial and continuous training with an ongoing mentor
• Benefits after 90 days including union membership
• Stock options
• Health benefits available (Medical, Dental, Vision)
• Promotions based on results not seniority
• Yearly incentive trip for 2
• Weekly productivity bonuses for remote workers
Company Details
Customer Service Representative
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Grand Rapids Lighting Center is seeking a friendly and motivated Customer Service Representative to join our team. This is an entry-level position ideal for someone who enjoys helping others, possesses strong communication skills, and is eager to learn about lighting products and home décor solutions. You will be the first point of contact for customers both in person and over the telephone, playing an important role in delivering an excellent showroom experience.
Key Responsibilities:
•Greet customers warmly and assist with basic inquiries regarding lighting products, store policies, and available services
•Answer telephone calls and respond to email messages in a professional and timely manner
•Provide accurate product information and guide customers through the showroom as needed
•Support the sales staff by entering orders, checking inventory, and scheduling deliveries
•Address customer concerns and escalate issues to the appropriate manager when necessary
•Maintain a clean, organized, and welcoming front desk and customer service area
•Continuously learn about lighting products and trends to improve service over time
Qualifications:
•High school diploma or equivalent is required
•Excellent verbal and written communication skills
•Friendly, patient, and professional demeanor
•Basic computer skills, including point-of-sale systems, email communication, and inventory searches
•Ability to multitask in a fast-paced environment
•Willingness to learn about lighting products and services
•Prior retail or customer service experience is a plus, but not required
Schedule and Compensation:
•Full-time and part-time opportunities are available
•Flexible weekday and Saturday shifts (the showroom is closed on Sundays)
•Competitive hourly wage based on experience
•On-the-job training is provided
•Employee discounts on lighting products
Why Join Us?
At Grand Rapids Lighting Center, you will be part of a locally owned business with a long-standing reputation for quality and customer service. We offer a supportive team environment where your personal growth and customer care skills are valued.
Company Details
Remote Customer Support
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We are seeking a detail-oriented and reliable Customer Service/Data Entry to join our team. In this role, you will be responsible for accurately entering, updating, and maintaining data in our systems. The ideal candidate is efficient, organized and has excellent attention to detail.
Responsibilities:
Enter data accurately into databases and systems from various source documents
Verify data for accuracy and completeness
Perform regular backups to ensure data preservation
Maintain confidentiality and security of all data
Assist with data cleanup and audits as needed
Communicate with team members to resolve any discrepancies
Requirements:
Proven experience as a data entry clerk or similar position
Fast typing skills
Proficiency in MS Office (Excel, Word) and data entry software
Strong attention to detail and organizational skills
Ability to work independently and manage time effectively
Duties and Responsibilities
• Assist the Marketplace Manager(s) with daily tasks, primarily focused on Listing products on Amazon, Creating PO's, Purchasing, etc.
• Monitor task completion
• Data entry and reporting
Qualifications and Requirements:
• Strong organizational skills and very thorough follow-through skills
• Advanced user of Amazon / Excel / Google Sheets, and quick to learn new technologies, systems, tools, etc.
• Drive and willingness to learn
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Virtual Office Coordinator
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We are seeking an organized, proactive, and resourceful Virtual Office Coordinator to support our team remotely. In this role, you will help manage daily administrative operations, coordinate communication among remote team members, and keep digital workflows running smoothly. Your work will play a key part in ensuring our virtual office stays efficient, connected, and productive.
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Responsibilities:
• Coordinate scheduling of meetings, appointments, and virtual events across multiple calendars and time zones
• Manage general email inboxes, route messages, and handle basic inquiries
• Maintain and organize digital files, shared drives, and internal resources
• Prepare and distribute reports, memos, and meeting agendas
• Support onboarding of new remote team members (e.g., creating accounts, sending welcome materials)
• Track office-related expenses and assist with basic bookkeeping or invoicing tasks
• Serve as the main point of contact for day-to-day administrative requests from team members
• Identify opportunities to improve virtual office processes and implement solutions
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Requirements:
• Based in the USA and legally authorized to work
• Proven experience as an office coordinator, administrative assistant, or similar remote role
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Proficiency with digital collaboration tools (e.g., Google Workspace, Microsoft Office, Slack, Zoom)
• Excellent communication skills, both written and verbal
• Ability to work independently and proactively in a remote setting
• Reliable internet connection and a dedicated home workspace
• High school diploma required; college degree preferred
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Nice to Have:
• Experience coordinating distributed or fully remote teams
• Familiarity with project management tools (e.g., Trello, Asana, Monday.com)
• Basic knowledge of bookkeeping, expense tracking, or HR processes
• Prior experience supporting teams in [industry, e.g., tech, nonprofit, healthcare]
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Benefits:
• Fully remote role with flexible scheduling (depending on team needs)
• Supportive and inclusive work culture
• Paid time off / health insurance / equipment allowance (specify as applicable)
• Opportunities for growth and professional development
Company Details
Administrative Assistant
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We are seeking a highly organized and detail-oriented individual to join our team as an Entry-Level Administrative Assistant. This hybrid role offers the opportunity to work both remotely and on-site, supporting daily office operations, managing schedules, and ensuring efficient communication across departments.
Key Responsibilities:
•Answer and direct phone calls and emails in a professional manner
•Schedule and coordinate meetings, appointments, and travel arrangements
•Prepare reports, memos, letters, and other documents
•Maintain organized filing systems (physical and digital)
•Order and maintain office supplies and equipment
•Assist with data entry and basic record keeping
•Support various departments with administrative tasks as needed
•Help organize company events or meetings when requested
Qualifications:
•High school diploma or equivalent (associate degree preferred)
•Strong written and verbal communication skills
•Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
•Excellent organizational and time management abilities
•Ability to work independently and collaboratively
•Reliable internet connection and suitable work environment for remote tasks
Benefits:
• Hybrid work flexibility
• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development opportunities
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Call Center
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We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
Call Center Representative Responsibilities:- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.
- High school diploma or equivalent.
- More education or experience may be preferred.
- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Understanding of company products, services, and policies.
- Proficiency with computers, especially with CRM software, and strong typing skills.
- Ability to ask prying questions and diffuse tense situations.
- Strong time management and decision making skills.
- Adaptability and accountability.
- Fluency in multiple languages may be desired.
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Chat Agent
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We are seeking a dedicated and customer-focused Chat Agent to join our customer support team. As a Chat Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time.
Chat Agent Duties and Responsibilities- Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
- Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
- Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
- Maintain a high level of professionalism and customer service etiquette in all interactions.
- Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
- Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
- Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
- Collaborate with team members and other departments to ensure consistent and effective customer support.
- High school diploma or equivalent; college degree preferred.
- Excellent written communication skills with a strong command of grammar and spelling.
- Previous customer service or chat support experience is a plus but not required.
- Strong problem-solving skills and the ability to think quickly and logically.
- Proficiency in using computers and familiarity with chat and messaging platforms.
- Ability to multitask effectively and handle multiple chat conversations simultaneously.
- Empathy, patience, and a customer-focused attitude.
- Willingness to work flexible hours, including evenings, weekends, and holidays if required.
- Team player with strong interpersonal skills.
- Ability to adapt to changing processes and technologies.