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We are seeking a talented IT professional to join our team at CVS Health as an IT Software - Networking specialist. In this role, you will be responsible for managing and maintaining our network infrastructure to ensure seamless connectivity and optimal performance. If you have a passion for technology and a strong understanding of networking principles, we want to hear from you!

• Design, implement, and maintain network infrastructure
• Monitor network performance and troubleshoot issues
• Collaborate with cross-functional teams to ensure network security
• Implement network upgrades and expansions as needed
• Provide technical support to end users

• Bachelor's degree in Computer Science or related field
• 3+ years of experience in IT networking
• Strong knowledge of network protocols and technologies
• Experience with Cisco networking equipment
• Excellent problem-solving skills

If you are a proactive problem-solver with a passion for technology, we encourage you to apply for this exciting opportunity at CVS Health!

We are seeking a talented Front-End Developer to join our team at CVS Health. As a Front-End Developer, you will be responsible for creating visually appealing and user-friendly interfaces for our web applications. You will work closely with the design and development teams to implement new features and enhancements to our digital platforms.

• Collaborate with designers and back-end developers to create responsive web applications
• Translate design mockups into clean and efficient code
• Optimize applications for maximum speed and scalability
• Perform regular code reviews and provide feedback to team members
• Stay up-to-date on emerging technologies and best practices in front-end development

• Bachelor's degree in Computer Science or related field
• 2+ years of experience in front-end development
• Proficient in HTML, CSS, and JavaScript
• Experience with front-end frameworks such as React or Angular
• Strong problem-solving skills and attention to detail

If you are passionate about creating engaging user experiences and have a strong technical background, we would love to hear from you. Apply now to join our innovative team at CVS Health!

We are seeking a dynamic and experienced Product Manager to join our team at CVS Health. The Product Manager will be responsible for overseeing the development and execution of product strategies to drive growth and profitability. This role requires a strategic thinker with strong leadership skills and a passion for innovation.

• Develop and implement product roadmap in alignment with company goals
• Collaborate with cross-functional teams to define product requirements
• Conduct market research and analysis to identify new opportunities
• Manage product lifecycle from concept to launch
• Monitor and analyze product performance and make data-driven decisions

• Bachelor's degree in Business, Marketing, or related field
• 3+ years of experience in product management
• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to work in a fast-paced environment and meet deadlines

If you are a strategic thinker with a passion for innovation and a track record of success in product management, we want to hear from you! Apply now to join the CVS Health team as a Product Manager.

Key responsibilities of a Customer Service Representative (CSR) typically revolve around acting as the primary point of contact between a company and its customers, addressing their needs, resolving issues, and ensuring a positive customer experience.
Here's a breakdown of the core responsibilities:
1. Customer Interaction & Communication:
* Answering Inquiries: Responding to customer questions, concerns, and requests via various channels (phone, email, chat, social media, in-person).
* Providing Information: Clearly and accurately explaining products, services, policies, and procedures.
* Active Listening: Paying close attention to customer needs and concerns to understand the root of their issue.
* Empathy and Professionalism: Maintaining a calm, courteous, and helpful demeanor, even with difficult customers.
* Building Rapport: Establishing a positive connection with customers to foster trust and loyalty.
2. Problem Solving & Issue Resolution:
* Troubleshooting: Identifying and diagnosing customer problems with products or services.
* Conflict Resolution: De-escalating tense situations and finding mutually agreeable solutions.
* Complaint Handling: Addressing customer complaints efficiently and effectively, aiming for first-contact resolution whenever possible.

We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory.

The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

• Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
• Type in data provided directly from customers
• Create spreadsheets with large numbers of figures without mistakes
• Verify data by comparing it to source documents
• Update existing data
• Retrieve data from the database or electronic files as requested
• Perform regular backups to ensure data preservation
• Sort and organize paperwork after entering data to ensure it is not lost

• Proven experience as data entry clerk
• Fast typing skills; Knowledge of touch typing system is strongly preferred
• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
• Working knowledge of office equipment and computer hardware and peripheral devices
• Basic understanding of databases
• Good command of English both oral and written and customer service skills
• Great attention to detail
• High school degree or equivalent

The Appointment Scheduler will perform various duties including making appointments for clients, handling desk calls, correspondences and attending to customers.

While you take care of our customers, we will take care of you!

FULL-TIME BENEFITS:

Flexible work schedule - 5 day work week!

Opportunities for advancement - we love to promote from within the organization!

401K with a 5% employer match

Medical, dental, and vision insurance

Generous paid time off - 80 hours after 1 year of service

Paid uniforms and Name Badges

Employee assistance program

Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Answer phone calls and respond to caller inquiries regarding appointments or general information

Schedule appointments in accordance with the timing needs of callers and staff availability

Route calls to relevant department or personnel

Inform customers of special programs/incentives

Making follow up phone calls to service customers

Calling and confirming service appointments

Greet customers entering the reception cordially and guide them to the relevant location depending on the purpose of their visit

Scanning and filing documents

Performs other related duties as assigned

Accountant

Are you a detail-oriented accounting professional looking to grow your career within a mission-driven organization that makes a meaningful impact on the community? This Accountant role offers the chance to work in a collaborative, tight-knit team, reporting directly to the CFO and supporting a respected nonprofit in Western New York.

As the Accountant, you'll perform essential accounting duties, maintain accurate financial records, and support the month-end close process. You’ll help process gift receipts, reconcile accounts, and collaborate with internal departments, while gaining exposure to specialized financial reporting and tax preparation processes. The ideal candidate has 2+ years of accounting experience, thrives in a small office environment, and brings strong analytical skills with a curious, tech-savvy mindset. This position is paying up to $60,000 depending on experience.

If you’re looking to deepen your accounting expertise in a supportive workplace with long-term growth potential, this is your opportunity!

This is an in-person role based in Amherst, New York.

Responsibilities:

• Maintain accurate general ledger accounts and process daily accounting transactions
• Assist with month-end close, journal entries, reconciliations, and adjustments
• Prepare GAAP-compliant financial statements and assist in audit and tax return preparation
• Enter and verify gift receipt data, and communicate with donors as needed
• Review investment activities and reconcile trust and pledge accounts
• Generate financial reports for custodial agencies and internal leadership
• Participate in software upgrades and identify improvements to accounting processes
• Support the CFO and team with additional projects as needed

Qualifications:

• Bachelor’s degree in Accounting required
• 2+ years of accounting experience (nonprofit experience a plus)
• Strong understanding of debits, credits, and financial statement concepts
• Proficient in Microsoft Office, especially Excel and accounting software
• Detail-oriented, organized, and able to manage multiple priorities
• Tech-savvy and eager to learn new systems
• Excellent written and verbal communication skills

Benefits:

• 50% healthcare premium contribution
• 3 weeks PTO
• 401(k)
• 20+ paid holidays

The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

We're looking for reliable, friendly, and motivated individuals to join our remote customer support team as Call Center Agents. In this role, you’ll assist customers via phone, resolve issues efficiently, and provide a positive experience every time.
Whether you're looking to build a career in customer service or want a flexible part-time schedule, we’d love to hear from you!

Responsibilities:
Answer incoming calls from customers professionally and promptly
Provide accurate information and resolve basic issues
Escalate complex problems to the appropriate department
Document call details and maintain customer records
Follow company scripts and procedures during calls
Deliver excellent customer service in every interaction

Requirements:
High school diploma or equivalent
Strong verbal communication and active listening skills
Comfortable using computers and call center software
Ability to work independently in a remote setting
Prior customer service or call center experience is a plus (but not required — training provided

Schedule:
Full-time and part-time shifts available
Flexible scheduling — morning, afternoon, or evening shifts
Weekend availability is a plus

We are seeking a motivated and customer-focused Online Chat Representative to assist customers through live chat support. You will be responsible for answering inquiries, resolving issues, providing product/service information, and ensuring a high level of customer satisfaction—all via online messaging platforms.

Key Responsibilities:
Respond promptly to customer inquiries via live chat or messaging systems
Provide accurate, clear, and complete information about products, services, and policies
Assist with order tracking, troubleshooting, billing issues, and basic technical support
Escalate complex or unresolved issues to appropriate departments
Maintain detailed records of interactions and customer information
Follow communication scripts and service procedures when necessary
Meet performance metrics including response time, customer satisfaction, and resolution rate.

excellent written communication skills with proper grammar and spelling
Strong multitasking abilities and attention to detail
Empathetic, patient, and solution-focused attitude
Tech-savvy with the ability to learn new platforms quickly
Able to work independently and manage time effectively in a remote setting
Critical thinking and problem-solving skills
Flexibility to work various shifts, including evenings, weekends, or holidays if require