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A Customer Service Representative assists customers with inquiries and issues related to a company’s products and services. Their duties often include answering phone calls, live chat messages or emails, finding solutions to problems for customers and maintaining expert knowledge about a company’s offerings.

• Providing introductory information, such as a product manual explanation, to prospective and new customers
• Handling customer complaints and troubleshooting issues with products or services
• Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received
• Accessing databases to retrieve account information for customers
• Letting customers know about additional products or services that might benefit them
• Escalating queries and concerns when necessary
• Updating customer records following each contact
• Staying up to date on the latest products and services an organization provides

• Interpersonal communication skills to ensure positive interactions with customers
• Analytical and problem-solving skills to diagnose problems and recommend effective solutions
• Multitasking and organizational skills to work on multiple issues at one time
• Active listening and communication skills to provide concise answers to inquiries
• Time-management skills to respond to customer emails, calls and web chat messages promptly
• Teamwork skills to collaborate with representatives and coworkers in other departments
• Ability to remain upright and stationary for long periods during a shift
• Technical skills to use voice-over-IP phones and customer records management, word processing, database, email and chat software programs

We are seeking a talented Business Systems Analyst to join our team at CVS Health. As a Business Systems Analyst, you will be responsible for analyzing business processes, identifying areas for improvement, and implementing technology solutions to streamline operations and drive business growth.

• Collaborate with business stakeholders to understand their needs and requirements
• Conduct thorough analysis of current business processes and systems
• Develop and implement technology solutions to improve efficiency and effectiveness
• Create and maintain documentation for system configurations and processes
• Provide training and support to end users
• Monitor system performance and troubleshoot issues as needed

• Bachelor's degree in Computer Science, Information Systems, or related field
• 3+ years of experience as a Business Systems Analyst
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to work independently and as part of a team
• Experience with business process modeling and workflow analysis

If you are a motivated and detail-oriented individual with a passion for technology and business, we encourage you to apply for the Business Systems Analyst position at CVS Health.

We are looking for a talented and experienced System Administrator to join our team at CVS Health. The ideal candidate will be responsible for managing our company's computer systems, networks, and servers to ensure they run efficiently and securely. If you have a passion for technology and a strong attention to detail, we want to hear from you!

• Install, configure, and maintain computer systems and servers
• Monitor system performance and troubleshoot issues
• Ensure data security and backup procedures are in place
• Collaborate with IT team to implement new technologies
• Provide technical support to end users

• Bachelor's degree in Computer Science or related field
• Proven experience as a System Administrator or similar role
• Strong knowledge of operating systems, networking, and virtualization technologies
• Excellent problem-solving skills
• Ability to work well in a team environment

If you are a motivated and proactive individual with a passion for technology, we encourage you to apply for this exciting opportunity at CVS Health.

Our company is a forward-thinking [industry type, e.g., SaaS / eCommerce / FinTech] company committed to delivering innovative solutions that make a real difference. We thrive on collaboration, creativity, and a user-first mindset. As we continue to grow, we’re looking for a talented and driven Product Manager to help shape the future of our products.

As a Product Manager, you will play a key role in defining and executing product strategy, prioritizing features, and collaborating with cross-functional teams to bring impactful products to life. You will serve as the bridge between customer needs, business objectives, and technical execution.

• Define and manage the product roadmap in alignment with business goals.
• Conduct user research, market analysis, and competitor reviews to identify product opportunities.
• Translate customer needs and business requirements into clear, actionable product features.
• Collaborate closely with engineering, design, and marketing teams to ensure successful delivery.
• Monitor and evaluate product performance, using data to drive continuous improvement.
• Serve as the product expert and advocate across departments and stakeholders.
• Lead product launch initiatives and support go-to-market strategies.

• 3+ years of experience in product management or related roles.
• Strong understanding of agile methodologies and product development lifecycle.
• Excellent communication, collaboration, and organizational skills.
• Proven ability to prioritize, multitask, and manage multiple timelines in a fast-paced environment.
• Data-driven mindset with experience using analytics tools (e.g., Google Analytics, Mixpanel, Amplitude).
• Bachelor's degree in Business, Computer Science, or related field (or equivalent experience).

• Experience in [industry – e.g., SaaS, mobile apps, eCommerce, etc.].
• Familiarity with tools like Jira, Confluence, Figma, or similar platforms.
• Background in UX, marketing, or engineering is a plus.

• Competitive salary & performance-based bonuses
• Flexible work hours

Branded Inc is seeking a remote position for customer service representative who will serve as a point of contact, provide details about a vast array of company information, respond to inquiries, and accurately address any new issues that may arise with customer accounts.

The most effective customer service representatives are truly happy to assist clients. They communicate with passion, patience, and empathy. They enjoy conversing and appreciate the benefits of effective communication.

Responsibilities

• Organize a number of incoming calls.
• Contribute to the company's success in the top customer service categories, such as communication, listening, problem-solving, and politeness.
• Respond to incoming calls while delivering great customer service by meeting and going above and beyond what the client expects.
• Answer all incoming calls and provide excellent customer service by exceeding the client's expectations.
• To produce sales leads.
• Find out what clients want and analyze it to satisfy them.
• Create long-lasting connections and trust with your customers by being honest and communicative with them.

• Use the proper techniques and instruments to provide information that is true, accurate, and comprehensive.

Requirements

• High school diploma
• Experience providing customer support or working as a client service representative
• A history of exceeding quotas
• Exceptional phone contact management abilities and active listening
• Knowledge of CRM systems and procedures
• Customer-centeredness and the capacity to adjust to and react to various characters
• Excellent presentation and communication abilities
• The capacity to multitask, prioritizes, and efficiently manage time

Location: Remote

A Customer Service Representative (CSR) serves as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience with the company’s products or services. The role requires strong communication skills, problem-solving abilities, and a customer-first approach.

Key Responsibilities:
• Respond to customer inquiries via phone, email, chat, or in person.
• Provide accurate information about products, services, and company policies.
• Handle and resolve customer complaints efficiently and professionally.
• Process orders, returns, exchanges, and refunds as required.
• Maintain detailed and accurate records of customer interactions.
• Escalate unresolved issues to the appropriate department or supervisor.
• Follow up with customers to ensure satisfaction.
• Collaborate with internal teams to improve customer service processes.
• Keep up to date with product knowledge and service updates.
• Adhere to customer service guidelines, policies, and procedures.

Requirements:
• High school diploma or equivalent; further education or training in customer service is a plus.
• Proven experience as a customer service representative or in a similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Proficiency in using computers, CRM systems, and customer service tools.
• Patience, empathy, and a professional demeanor when dealing with customers.

I can also prepare a concise, job-posting-ready version if you need it to be short and professional.

The Full Stack Developer is responsible for developing, designing, testing, maintaining and supporting Culligan’s custom web applications. Additionally, this role will be instrumental in ensuring successful integration of Culligan’s web applications and processes with newly acquired companies and our ERP system, SAP S4/HANA cloud platform.

Specific Job Function:
• Engage with various stakeholders to understand the business value/opportunity and develop the platform on time and on budget to meet those specific needs
• Review, analyze, and modify systems including coding, testing, debugging and installing to support the web portal and its integration with SAP and other applications
• Analyze business requirements, procedures, and problems to automate or improve existing IT processes
• Review IT system capabilities, workflow, and limitations to determine if requested program change is possible within existing system
• Develop new functionality, applications, and integrations to improve operational efficiency and/or the user experience
• Write detailed description of user needs and program functions
• May prepare time and cost estimates for completing projects
• Plan and prepare technical reports and instruction manuals as documentation of project development
• Work with cross functional teams to develop, test, install and modify applications
• Fast learner who thrives on solving problems and learning new technologies
• Strong self-starter with the ability to deliver on time in quickly changing environment
• Perform other duties as assigned

Requirements:
• Bachelor’s Degree in Information Technology or related field
• 3+ years of web & app development/maintenance experience
• HTML/CSS, JavaScript, Microsoft .NET Framework and .NET Core, C# development
• Experience using NET and MVC architectural pattern
• Proficiency in Microsoft SQL Server
• Develop and deploy applications using Azure App Services, Azure Functions, Azure API Management, Automation Accounts, and Azure Logic Apps.
• Experience using Azure Storage (Blob, Table, Queue), Cosmos DB, SQL Database, or Azure Data Lake for data persistence.
• Experience implementing and using CI/CD pipelines using Azure DevOps or GitHub Actions.
• Experience using Azure AD for identity and access management.
• Experience securing applications using Azure Key Vault, Managed Identity, and API keys.
• Demonstrated ability to monitor performance and errors using Azure Application Insights, Log Analytics, and Azure Monitor
• Experience developing and maintaining integrations; Boomi experience a plus
• Experience with web content management system; Kentico CMS and/or Drupal a plus
• NodeJS, PHP, RESTful API Design, Serverless, SQL/MySQL
• Strong oral and written communication skills

Target Salary Range: $85,000 - $100,000 year. Exact pay will be based on factors including, but not limited to relevant education, qualifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including: paid time off, health, dental, vision, life, disability benefits and 401(k).

We are seeking a highly creative, detail-obsessed, and brand-driven Graphic Designer & Social Media Manager.

In this role, every piece of content — from a single Instagram Story to a full seasonal campaign — must reflect our Fulcrum vision: sophisticated, consistent, and on-brand in every detail. If you have a sharp eye for aesthetics, understand the nuances of luxury medical marketing, and know how to translate a brand identity into every platform and project, we want to meet you!

What You’ll Do
• Design with intention — create marketing materials that are visually stunning, on-brand, and aligned with our identity, including:
• Social media graphics
• Seasonal/monthly newsletters
• Business cards
• Charity/event collateral
• In-clinic promotional signage
• Manage and elevate our social media presence across Instagram, Facebook, TikTok, and other relevant platforms.
• Capture photo and video content in-clinic that aligns with Fulcrum’s brand vision and patient experience - we also have a team of 15+ that create and take content to be used as well.
• Collaborate closely with our directors to plan promotions, campaigns, and seasonal specials.
• Schedule and post content that educates, inspires, and engages our audience while reflecting our luxury aesthetic.
• Maintain brand consistency across all touchpoints — every pixel, every post, every print piece.
• Dedicate weekly time to strategic engagement with our online community.

What We’re Looking For
• Required:
• Minimum 2 years of Graphic Design experience
• Minimum 2 years of Social Media Management experience
• Non-negotiable: A keen eye for detail, a deep understanding of brand vision, and the ability to translate that into every visual and written output.
• Familiarity with the plastic surgery, medical aesthetics, wellness, or healthcare space is highly preferred - we are going to rely on you to help us market the brand!
• Strong photography/videography skills.
• Organized, deadline-oriented, and adaptable in a fast-paced, creative environment.

We are looking for a Talent Acquisition Specialist to join our Human Resources department and oversee our full-cycle recruiting.

Talent Acquisition responsibilities include sourcing candidates through various channels, planning interview and selection procedures and hosting or participating in career events. To be successful in this role, you should be able to develop long-term recruiting strategies and nurture trusting relationships with potential hires.

Ultimately, you will create strong talent pipelines for our company’s current and future hiring needs.

• Coordinate with hiring managers to identify staffing needs
• Determine selection criteria
• Source potential candidates through online channels (e.g. social platforms and professional networks)
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System
• Design job descriptions and interview questions that reflect each position’s requirements
• Lead employer branding initiatives
• Organize and attend job fairs and recruitment events
• Forecast quarterly and annual hiring needs by department
• Foster long-term relationships with past applicants and potential candidates

• Proven work experience as a Talent Acquisition Specialist or similar role
• Familiarity with social media, resume databases and professional networks (e.g. Stack Overflow and Github)
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
• Knowledge of Applicant Tracking Systems (ATSs)
• Excellent verbal and written communication skills
• A keen understanding of the differences between various roles within organizations