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Online chat representative
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We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Online chat representative Representative Responsibilities:- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer services representatives.
- Ensure customer satisfaction and provide professional customer supports.
- Managing a team of junior customer services representatives.
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Content OR Copywriter
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We are currently searching for a creative copywriter who is dedicated to crafting excellent original content. Copywriters will work with others to better understand project expectations, produce content with the needs of the client or employer in mind, participate in the brainstorming process, and conduct research to develop or support writing. You should also be prepared to assist with other creative processes, such as the visual element selection process.
To be a successful copywriter, you should have exceptional writing and research skills and the ability to adapt to the varying needs of your clients or companies. You should be punctual, motivated, and detail-oriented.
Copywriter Responsibilities:- Creating and editing original copy that is accurate, well-researched, and meets client/company needs and deadlines.
- Speaking with internal and external parties to learn about their content needs.
- Conducting research to formulate ideas or support writing.
- Learning about the target audience for copy.
- Assisting in other aspects of the creative or research processes to create cohesive, accurate content.
- Demonstrated writing and typing skills.
- Experience writing copy or with a specific industry, such as healthcare, marketing, or technology, may be beneficial or required.
- Strong communication, research, and typing skills.
- Creativity, resourcefulness, flexibility, and motivation.
- Ability to understand the needs associated with a project and the target audience.
- Receptive to feedback.
- Willingness to meet deadlines.
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Customer Service Representative
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Job Overview: Responsible for addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. This role involves handling incoming calls and messages, providing information about products and services, troubleshooting problems, and maintaining a positive and professional demeanor at all times.
Key Responsibilities:- Respond to customer inquiries via phone, email, chat, or in person.
- Provide accurate information about products and services to customers.
- Resolve customer complaints and issues promptly and professionally.
- Log all customer interactions in the company’s CRM system.
- Follow up with customers to ensure resolution satisfaction.
- Collaborate with other departments to address customer needs.
- Provide feedback on the efficiency of the customer service process.
- Ensure compliance with company policies and procedures.
- High school diploma or equivalent; higher education or certifications in customer service are a plus.
- [Insert years] of experience in customer service or helpdesk roles.
- Strong communication skills, both verbal and written.
- Proficiency in CRM software and MS Office or similar applications.
- Excellent problem-solving and conflict-resolution skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Empathetic and patient with a customer-focused attitude.
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Cashier
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We are looking for an efficient, courteous cashier who possesses excellent customer service skills. The cashier will scan the customer’s selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location. You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace.
To succeed as a cashier, you should have a strong work ethic and high level of accuracy. You should be responsible, attentive to customer needs, and committed to providing excellent service.
Cashier Responsibilities:
Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
Operating scanners, scales, cash registers, and other electronics.
Balancing the cash register and generating reports for credit and debit sales.
Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
Processing refunds and exchanges, resolving complaints.
Bagging or wrapping purchases to ensure safe transport.
Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
Maintaining a clean workspace.
Cashier Requirements:
High school diploma or equivalent.
Customer service or cashier experience.
Ability to handle transactions accurately and responsibly.
High level of energy with strong customer service skills.
Basic math and computer skills.
Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.
Attention to detail.
Helpful, courteous approach to resolving complaints.
Company Details
Java Developer - Team Lead
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We are looking for highly skilled programmers with experience building web applications in Java. Java Developers are responsible for analyzing user requirements and business objectives, determining application features and functionality, and recommending changes to existing Java-based applications, among other duties.
Java Developers need to compile detailed technical documentation and user assistance material, requiring excellent written communication.
Java Developer Responsibilities:
Designing and implementing Java-based applications.
Analyzing user requirements to inform application design.
Defining application objectives and functionality.
Aligning application design with business goals.
Developing and testing software.
Debugging and resolving technical problems that arise.
Producing detailed design documentation.
Recommending changes to existing Java infrastructure.
Developing multimedia applications.
Developing documentation to assist users.
Ensuring continuous professional self-development.
Java Developer Requirements:
Degree in Computer Science or related field.
Experience with user interface design, database structures, and statistical analyses.
Analytical mindset and good problem-solving skills.
Excellent written and verbal communication.
Good organizational skills.
Ability to work as part of a team.
Attention to detail.
Company Details
java developer
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Job Description
We are looking for highly skilled programmers with experience building web applications in Java. Java Developers are responsible for analyzing user requirements and business objectives, determining application features and functionality, and recommending changes to existing Java-based applications, among other duties.
Java Developers need to compile detailed technical documentation and user assistance material, requiring excellent written communication.
Java Developer Responsibilities:
Designing and implementing Java-based applications.
Analyzing user requirements to inform application design.
Defining application objectives and functionality.
Aligning application design with business goals.
Developing and testing software.
Debugging and resolving technical problems that arise.
Producing detailed design documentation.
Recommending changes to existing Java infrastructure.
Developing multimedia applications.
Developing documentation to assist users.
Ensuring continuous professional self-development.
Java Developer Requirements:
Degree in Computer Science or related field.
Experience with user interface design, database structures, and statistical analyses.
Analytical mindset and good problem-solving skills.
Excellent written and verbal communication.
Good organizational skills.
Ability to work as part of a team.
Attention to detail.
Company Details
Recruiter
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We are looking for a dedicated recruiter to join our HR team in identifying hiring needs and filling job openings. The responsibilities of a recruiter include identifying future hiring needs, designing job descriptions, sourcing candidates through databases and social media, conducting interviews, filing paperwork, and keeping abreast of employment law and legislation. You should also monitor new and existing employees and act as their advocate.
A successful recruiter has excellent interpersonal skills, is organized and detail-oriented, remains up-to-date with employment legislature, and keeps informed in company hiring and internship programs. A good recruiter can assess candidates' skills, experience, and relevant knowledge and compare them to job requirements.
Recruiter Responsibilities:
Identifying future hiring needs and developing job descriptions and specifications.
Collaborating with department managers to compile a consistent list of requirements.
Attracting suitable candidates through databases, online employment forums, social media, etc.
Conducting interviews and sorting through applicants to fill open positions.
Assessing applicants' knowledge, skills, and experience to best suit open positions.
Completing paperwork for new hires.
Promoting the company's reputation and attractiveness as a good employment opportunity.
Managing internship programs.
Keeping up-to-date on current employment legislation and regulations and enforcing them within the company.
Providing recruitment reports to team managers.
Recruiter Requirements:
A bachelor's degree in human resources.
The ability to conduct different types of interviews.
Experience with recruitment processes and databases.
The ability to design and implement recruiting strategies.
Excellent communication skills.
Good interpersonal skills.
Good decision-making skills.
A working knowledge of employment law and legislation.
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Business Development Manager
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Due to a promotion in our team, we are hiring another business development manager to take over a mix of existing accounts and new sales territory. To excel in this role you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads.
Business Development Manager Responsibilities:
Contacting potential clients to establish rapport and arrange meetings.
Planning and overseeing new marketing initiatives.
Researching organizations and individuals to find new opportunities.
Increasing the value of current customers while attracting new ones.
Finding and developing new markets and improving sales.
Attending conferences, meetings, and industry events.
Developing quotes and proposals for clients.
Developing goals for the development team and business growth and ensuring they are met.
Training personnel and helping team members develop their skills.
Business Development Manager Requirements:
Bachelor’s degree in business, marketing or related field.
Experience in sales, marketing or related field.
Strong communication skills and IT fluency.
Ability to manage complex projects and multi-task.
Excellent organizational skills.
Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
Proficient in Word, Excel, Outlook, and PowerPoint.
Comfortable using a computer for various tasks.
Company Details
Data operator
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Job Description
We are seeking a detail-oriented data entry operator to compile, capture, and maintain our digital database. As a data entry operator, you will be required to compile, merge, and format documents for data entry, check documents for errors, input data and update the database, and manage the digital filing systems.
To be a successful data entry operator, you should possess excellent typing skills and be attentive to detail. Skilled data entry operators should be able to quickly identify data errors and demonstrate precision in their work.
Data Entry Operator Responsibilities:
Gathering, collating, and preparing documents, materials, and information for data entry.
Conducting research to obtain information for incomplete documents and materials.
Creating digital documents from paper or dictation.
Reviewing all documents and information for accuracy and informing the supervisor of any errors or inconsistencies.
Capturing data into digital databases and performing regular backups.
Updating and maintaining databases, archives, and filing systems.
Monitoring and reviewing databases and correcting errors or inconsistencies.
Generating and exporting data reports, spreadsheets, and documents as needed.
Performing clerical duties such as filing, monitoring office supplies, scanning, and printing as needed.
Data Entry Operator Requirements:
High school diploma or GED.
1 year experience as a data entry operator or similar.
Excellent typing abilities.
Excellent time management and multitasking abilities.
Proficiency in data capturing and office management software such as MS Office and Google Suite.
The ability to manage and process high volumes of data accurately.
Good understanding of databases and digital and paper filing systems.
Knowledge of administrative and clerical operations.
Keen eye for detail and the ability to concentrate for extended periods.
Excellent verbal and written communication skills.
Company Details
Data Entry Clerk
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Job Description
We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.
To do well in this job, you should collect information and capture data promptly to ensure the business’ databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good people’s skills.
Data Entry Clerk Responsibilities:
Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.
Scanning through information to identify pertinent information.
Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.
Creating accurate spreadsheets.
Entering and updating information into relevant databases.
Ensuring data is backed up.
Informing relevant parties regarding errors encountered.
Storing hard copies of data in an organized manner to optimize retrieval.
Handling additional duties from time to time.
Data Entry Clerk Requirements:
High school diploma.
1+ years experience in a relevant field.
Good command of English.
Excellent knowledge of MS Office Word and Excel.
Strong interpersonal and communication skills.
Ability to concentrate for lengthy periods and perform accurately with adequate speed.
Proficient touch typing skills.