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We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

Customer Service Representative Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Key Responsibilities:

• Data Entry: Accurately input data into various systems and platforms (e.g., CRM, spreadsheets, databases) while maintaining high levels of accuracy.
• Data Management: Organize and maintain digital files, records, and other forms of data in an efficient and accessible manner.
• Data Quality Checks: Review and clean data to ensure accuracy, consistency, and completeness. Identify and correct any errors in the data.
• Report Preparation: Generate basic reports and assist with compiling data for internal use or client deliverables.
• Required Qualifications:
• Proven experience in data entry, administrative support, or similar roles.
• Strong proficiency in Microsoft Office (Excel, Word) and Google Suite (Sheets, Docs).
• Experience with CRM software or data management systems is a plus (e.g., Salesforce, HubSpot).
• Excellent typing speed and accuracy (minimum [X] words per minute).
• Strong attention to detail and commitment to maintaining high-quality work.
• Ability to manage multiple tasks and prioritize effectively.
• Self-motivated, proactive, and able to work independently with minimal supervision.
• Basic understanding of data privacy and confidentiality standards.
• Strong organizational skills and ability to manage time effectively in a remote work environment.

Our Office is looking for a responsible Customer Service/Office Clerk to join our team. This is a full-time position with regular office hours.

Responsibilities:
- Answer phone calls, communication with customers
- File and maintain documents, records, and reports
- Assist with data entry and record keeping
- Manage and update company databases

• The ability to multi-task and complete project on time
• Follow up with customers and vendors
• Customer Service Skills are key. You will be speaking to customers daily, answering calls, scheduling appointments and taking accurate messages



Skills:
- Proficient in file management and organization
- Strong typing skills with attention to detail
- Excellent phone etiquette and communication skills
- Familiarity with phone systems and office equipment
- Fluently in English and Russian languages

We offer competitive pay and a supportive work environment. If you are a motivated individual, we would love to hear from you.

We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.

• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
• Providing real-time scheduling support by booking appointments and preventing conflicts.
• Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
• Screening phone calls and routing callers to the appropriate party.
• Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
• Greet and assist visitors.
• Maintain polite and professional communication via phone, e-mail, and mail.
• Anticipate the needs of others in order to ensure their seamless and positive experience.

• Associate’s Degree in a related field.
• Prior administrative experience.
• Excellent computer skills, especially typing.
• Attention to detail.
• Multilingual may be preferred or required.
• Desire to be proactive and create a positive experience for others.

About Us
At ENLIGHTENPRENEUR , we help entrepreneurs grow their businesses with smart tools and strategies. We're looking for a Data Analyst to join our remote team. No experience needed! If you're curious about data and want to learn, this is the perfect opportunity to start your career.

What You'll Do:

• Collect data from different sources and ensure it’s clean and ready to use.
• Look for patterns in the data to understand how our business is doing.
• Present your findings in easy-to-read reports or charts.
• Share your insights to help make better decisions.

What We’re Looking For:

• No experience needed. We’ll teach you everything.
• Interested in data and problem-solving.
• Comfortable with Google Sheets or Excel.
• Clear and simple communication.
• Detail-oriented and accurate.

Benefits:

• Gain hands-on experience and learn new skills.
• Flexible part-time hours that fit your schedule.
• Work remotely from anywhere.
• Opportunity to grow and take on more responsibilities.
• Supportive team to help you succeed.

We are seeking a detail-oriented and efficient Remote Data Entry Clerk to join our team. The ideal candidate will be responsible for accurately inputting and maintaining data in various systems. This role requires a high degree of accuracy, strong organizational skills, and the ability to work independently in a remote environment.

Responsibilities:

* Accurately enter data from various sources into designated databases and systems.
* Verify data for accuracy and completeness.
* Make necessary corrections to data as needed.
* Maintain data confidentiality and security.
* Organize and maintain electronic and physical files.
* Perform regular backups to ensure data preservation.
* Communicate with team members to resolve data discrepancies.
* Follow established procedures for data entry and management.
* Assist with other administrative tasks as needed.

Qualifications:

* High school diploma or equivalent.
* Proven experience as a data entry clerk or similar role.
* Excellent typing skills with a high degree of accuracy (minimum of 45 WPM).
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Strong attention to detail and organizational skills.
* Ability to work independently and manage time effectively.
* Excellent communication skills, both written and verbal.
* Reliable internet connection and a suitable home office setup.

Benefits:

* Health insurance (medical, dental, vision)
* Paid time off (vacation, sick leave, holidays)
* 401(k) plan with company match
* Professional development opportunities
* Flexible work schedule
* Home office stipend
* Employee assistance program

Job Title: Live Chat Support Agent
Company: Soluciones Neumáticas
Location: Remote
Job Type: Full-Time
Salary: $22 – $25 per hour

Job Overview:
Soluciones Neumáticas is seeking a tech-savvy and customer-focused Live Chat Support Agent to join our growing support team. In this role, you'll assist customers via live chat, helping resolve issues, answer product inquiries, and deliver a smooth and efficient digital customer experience.

Key Responsibilities:

• Engage with customers through live chat to provide real-time support
• Respond to product questions, service issues, and general inquiries
• Maintain a positive, empathetic, and professional attitude
• Accurately document customer interactions within the CRM system
• Work with internal teams to escalate complex technical or service-related concerns
• Meet or exceed daily performance targets and response time goals

Requirements:

• Prior experience in live chat or online customer support is an advantage
• Excellent written communication skills
• Fast typing speed (minimum 40 WPM preferred)
• Ability to handle multiple chat conversations simultaneously
• Reliable internet connection and a quiet, professional remote workspace
• High school diploma required (Associate’s or Bachelor’s degree preferred)

Skills:

• Strong problem-solving and multitasking abilities
• Customer-first mindset
• Familiarity with CRM and chat support platforms (e.g., Zendesk, Intercom)
• Detail-oriented and organized
• Calm under pressure and responsive in high-volume situations

Job Title: Customer Service Representative (CSR)
Company: Soluciones Neumáticas
Location: Remote
Job Type: Full-Time
Salary: $23 – $26 per hour

Job Overview:
Soluciones Neumáticas is actively hiring a dedicated and personable Customer Service Representative (CSR) to join our support team. The ideal candidate will serve as the primary point of contact for our clients, providing timely assistance, resolving inquiries, and ensuring a seamless customer experience.

Key Responsibilities:

• Handle inbound and outbound calls, emails, and chat inquiries
• Provide accurate, valid, and complete information to customers
• Resolve product or service issues in a professional and efficient manner
• Maintain detailed records of customer interactions and transactions
• Follow communication procedures, guidelines, and policies
• Collaborate with other departments to escalate complex cases

Requirements:

• Previous experience in a customer service role is preferred
• Strong communication and active listening skills
• Ability to multitask, prioritize, and manage time effectively
• High school diploma or equivalent (Bachelor’s degree is a plus)
• Proficiency with CRM systems and common office software

Skills:

• Empathy and patience
• Conflict resolution
• Attention to detail
• Adaptability and problem-solving
• Strong interpersonal skills

We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person.

• Listen, document, and help resolve conflicts with customers
• Answer questions or handle complaints from customers
• Field phone calls, emails, and chat requests
• Provide information to customers about order status and product queries
• Process customer orders/changes/returns according to established department policies and procedures
• Work closely with the credit department to resolve disputed credit items

• High school diploma or equivalent
• Customer service experience a plus
• Experience with corporate phone systems or switchboard preferred
• Flexible schedule