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Customer Service Representative

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Remote $19 - $40 per hour robertalanwalton llc

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Job Description

Full time Permanent

We are looking for a customer-oriented service representative. You will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities Customer Service Responsibilities list:
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Requirements and skills
  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma

Company Details

Marcovich Mansour Capobianco is a trusted accounting service located in Coventry, RI. This firm specializes in providing comprehensive financial solutions, including tax preparation, bookkeeping, and consulting services for both individuals and businesses. With a commitment to accuracy and client satisfaction, they also aim to simplify financial management for their clients.
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Front End Developer

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Remote $25 - $45 per hour Tender Ones Therapy Services

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Full time Permanent

We are seeking a driven, detail-oriented front end developer to join our growing team. In this role, you will take the designs created by web designers and use a mix of HTML, CSS, and JavaScript to code those website designs. You will work closely with various members of the organization to play a key role in the successful launch of websites and applications.

Front End Developer Duties and Responsibilities
  • Review designs created by web designers; ask any necessary clarifying questions before starting on work
  • Write code to implement visual elements into various web applications
  • Create prototypes, mockups, and staging sites for review and feedback
  • Optimize websites and applications to ensure fast loading speeds
  • Maintain websites and implement any necessary additions or enhancements
  • Identify and troubleshoot various website issues and coding problems
  • Collaborate with members of the website team, including designers and back-end developers, to consistently improve functionality and user-friendliness of web applications
  • Maintain updated knowledge of the development industry and any advancements in technology
  • Meet tight deadlines as required
Front End Developer Requirements and Qualifications
  • 3+ years of experience in a front end development role
  • Portfolio or samples of past work and projects
  • Understanding of the entire web development process, with an emphasis on front end design and development
  • Solid grasp of HTML, CSS, JavaScript, and various content management systems
  • Ability to interpret and implement web designs
  • Strong communication skills to effectively collaborate with designers, developers, and other relevant staff members or clients
  • Willingness to troubleshoot and solve complex problems
  • Ability to manage multiple projects and meet deadlines
  • Flexibility to adapt to changing instructions and requirements

Company Details

At TOTS, our mission is to be committed to providing the highest quality physical, occupational, and speech therapy to the pediatric population from birth to 21 years of age so that they can realize their fullest potential. We do this by creating a patient-centered environment that emphasizes family involvement, specialized equipment, and therapist collaboration to provide the utmost effective therapy intervention. TOTS recruits staff with excellent clinical skills who share our values and supports continued professional development of staff through leadership, mentoring and advancement within the organization.
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Administrative Virtual Assistant

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Remote $28 - $35 per hour Berger Home Improvement

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Job Description

Full time Permanent

We are seeking a highly organized and proactive Remote Virtual Assistant to provide comprehensive administrative, technical, and personal support to our team and clients. The ideal candidate will be a self-starter with excellent communication skills, a strong work ethic, and the ability to manage multiple tasks efficiently in a fast-paced, remote environment.

Responsibilities:

* Administrative Support:
* Manage calendars, schedule appointments, and coordinate meetings (including Zoom, Google Meet, etc.).
* Handle email correspondence, screen and prioritize emails, and respond on behalf of the team/clients when appropriate.
* Prepare reports, presentations, and other documents using Google Workspace, Microsoft Office Suite, or other relevant software.
* Manage travel arrangements, including booking flights, accommodations, and transportation.
* Maintain and update databases, spreadsheets, and contact lists.
* Assist with data entry and record keeping.
* Technical Support:
* Provide basic technical support, troubleshooting issues with software, hardware, and internet connectivity.
* Manage social media accounts, create content, and schedule posts.
* Assist with website updates and content management.
* Conduct online research and gather information as needed.
* Client Support:
* Communicate with clients via email, phone, and video conferencing.
* Provide excellent customer service and address client inquiries and concerns.
* Assist with project management, including tracking deadlines and deliverables.
* Prepare invoices and manage basic bookkeeping tasks.
* Personal Support (as needed):
* Run personal errands (online).
* Make reservations.
* Conduct personal research.

Qualifications:

* Proven experience as a virtual assistant or in a similar administrative role.
* Excellent communication skills (written and verbal).
* Strong organizational and time-management skills.
* Proficiency in Google Workspace (Docs, Sheets, Slides, Calendar, Gmail) and/or Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Experience with social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.).
* Ability to work independently and as part of a team.
* Reliable internet connection and a suitable home office setup.
* High school diploma or equivalent; a bachelor's degree is a plus.

Company Details

BERGER HOME IMPROVEMENT has been providing quality residential and commercial service to customers in Greater (City/Region) for many years and we offer the finest siding products available, Variform by Ply Gem. Whether you’re looking to enhance the look of your house, increase its resale value or perform repairs, our qualified and experienced contractors will help you figure out the best option to fit your needs and your budget. We offer siding in a variety of styles and materials including: Vinyl Siding: Only top quality products such as Variform by Ply Gem Soffit Work: Cover eaves in vinyl or aluminum soffit Trim: Cover rake boards, frieze boards, gable ends or window/door trimming Shutters: Louvered or Raised Panel Shutters available in a variety of colors to complete your maintenance-free exterior
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Data Entry

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Remote $29 - $47 per hour Industry Electric Systems

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Job Description

Full time Permanent

We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.

Data Entry Clerk Responsibilities
  • Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.
  • Scanning through information to identify pertinent information.
  • Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.
  • Creating accurate spreadsheets.
  • Entering and updating information into relevant databases.
  • Ensuring data is backed up.
  • Informing relevant parties regarding errors encountered.
  • Storing hard copies of data in an organized manner to optimize retrieval.
  • Handling additional duties from time to time.
Data Entry Clerk Requirements
  • High school diploma.
  • 1+ years experience in a relevant field.
  • Good command of English.
  • Excellent knowledge of MS Office Word and Excel.
  • Strong interpersonal and communication skills.
  • Ability to concentrate for lengthy periods and perform accurately with adequate speed.
  • Proficient touch typing skills.

Company Details

Industry Electric is a specialty electronics supplier of heavy-duty electrical components such as terminals, wires, cable ties, fuses, battery accessories, heat shrinks, and much more! We are proud to be the trusted specialty electronics supplier for the biggest industries in the world, such as marine, aviation, auto, trucking, municipalities, medical electronics, food service equipment, among others. In addition, we do not set order minimums. We have a versatile customer base that is unique and covers some of the world’s leading OEM manufacturers to MRO businesses of all sizes.
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IT Specialist

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Remote $45 - $48 per hour R&R Auction

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Job Description

Full time Permanent

An IT Specialist's job description typically includes:

Key Responsibilities
1. Technical Support: Providing technical assistance and support to users, including troubleshooting and resolving hardware, software, and network issues.
2. System Maintenance: Maintaining, upgrading, and repairing computer systems, networks, and infrastructure.
3. Network Management: Managing and maintaining local area networks (LANs), wide area networks (WANs), and other network systems.
4. Cybersecurity: Implementing and maintaining security measures to protect computer systems, networks, and data from unauthorized access and cyber threats.

Additional Responsibilities
1. Software Installation and Configuration: Installing, configuring, and maintaining software applications and systems.
2. Hardware Maintenance: Maintaining, repairing, and upgrading computer hardware, including desktops, laptops, and mobile devices.
3. Data Management: Managing and maintaining databases, including data backup, recovery, and security.
4. User Training: Providing training and support to users on new systems, software, and technology.

Skills and Qualities
1. Technical Expertise: Strong technical knowledge of computer systems, networks, and software.
2. Problem-Solving Skills: Ability to troubleshoot and resolve complex technical issues.
3. Communication Skills: Excellent communication skills to effectively interact with users, stakeholders, and other IT professionals.
4. Adaptability: Ability to adapt to new technologies, systems, and processes.

Goals and Objectives
1. System Uptime: Ensuring high levels of system uptime and availability.
2. Technical Support: Providing timely and effective technical support to users.
3. Security and Compliance: Ensuring the security and integrity of computer systems, networks, and data.
4. Continuous Improvement: Identifying opportunities to improve IT systems, processes, and services.

IT Specialists play a critical role in supporting and maintaining the technology infrastructure of an organization, ensuring the smooth operation of computer systems, networks, and applications.

Company Details

We are a family-owned and operated business that takes great pride in providing an honest and welcoming auction experience. We even believe in and want you to have fun! If you have never been to an auction, please let us know and we will be happy to show you how it works. We have Live & online auctions as well as certified experts on staff. All are welcome! Certified Experts R& RAuction features nationally certified & expert staff on hand. With proud members of the National Association of Auctioneers and trained in the Uniform Standards of Professional Appraisal Practice, you are always in good hands. USPAP Certified is considered the quality control standard, applicable for real property, personal property, intangible assets, and business valuation appraisal analysis.
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Remote Manager

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Remote $50 - $60 per hour Midalloy

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Job Description

Full time Permanent

We are seeking a highly organized and self-motivated Remote Manager to lead and support a distributed team. The ideal candidate will be experienced in managing remote employees, setting clear goals, ensuring productivity

Responsibilities:
  • Lead, manage, and support a team of remote employees.
  • Set clear objectives and key results (OKRs) or key performance indicators (KPIs).
  • Coordinate and oversee day-to-day operations and project deliverables.
  • Monitor team performance and conduct regular one-on-ones and performance reviews.
  • Promote a culture of accountability, transparency, and collaboration.
  • Manage project timelines and ensure deadlines are met.
  • Facilitate virtual meetings, team check-ins, and status updates.
  • Resolve team issues and remove blockers to ensure productivity.
  • Provide coaching, mentorship, and professional development opportunities.
  • Collaborate with cross-functional departments to ensure alignment on company goals.
Qualifications:
  • Proven experience in a management role, preferably in a remote or hybrid environment.
  • Strong leadership and interpersonal skills.
  • Excellent written and verbal communication abilities.
  • Proficiency in remote collaboration tools (e.g., Slack, Zoom, Asana, Trello, Microsoft Teams).
  • Ability to prioritize and delegate tasks effectively.
  • Strong problem-solving and decision-making abilities.
  • Bachelor's degree in business, management, or a related field (preferred)

Company Details

From its beginning in 1985, Midalloy has provided quality welding products to the important niche market of high performance alloys. Today the company supplies a nationwide network of welding distributors and also sells internationally. Principal products are sold under our Midalloy™ trade name. Our products will meet AWS, ASME, TUV and CWB classifications.
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Customer Service Representative

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63026 Fenton $40 - $50 per hour Midalloy

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Job Description

Full time Permanent

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

Customer Service Representative Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Company Details

From its beginning in 1985, Midalloy has provided quality welding products to the important niche market of high performance alloys. Today the company supplies a nationwide network of welding distributors and also sells internationally. Principal products are sold under our Midalloy™ trade name. Our products will meet AWS, ASME, TUV and CWB classifications.
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Data Entry Virtual Assistant

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63026 Fenton $40 - $50 per hour Midalloy

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Job Description

Full time Permanent

Key Responsibilities:

  • Data Entry: Accurately input data into various systems and platforms (e.g., CRM, spreadsheets, databases) while maintaining high levels of accuracy.
  • Data Management: Organize and maintain digital files, records, and other forms of data in an efficient and accessible manner.
  • Data Quality Checks: Review and clean data to ensure accuracy, consistency, and completeness. Identify and correct any errors in the data.
  • Report Preparation: Generate basic reports and assist with compiling data for internal use or client deliverables.
  • Required Qualifications:
  • Proven experience in data entry, administrative support, or similar roles.
  • Strong proficiency in Microsoft Office (Excel, Word) and Google Suite (Sheets, Docs).
  • Experience with CRM software or data management systems is a plus (e.g., Salesforce, HubSpot).
  • Excellent typing speed and accuracy (minimum [X] words per minute).
  • Strong attention to detail and commitment to maintaining high-quality work.
  • Ability to manage multiple tasks and prioritize effectively.
  • Self-motivated, proactive, and able to work independently with minimal supervision.
  • Basic understanding of data privacy and confidentiality standards.
  • Strong organizational skills and ability to manage time effectively in a remote work environment.


Company Details

From its beginning in 1985, Midalloy has provided quality welding products to the important niche market of high performance alloys. Today the company supplies a nationwide network of welding distributors and also sells internationally. Principal products are sold under our Midalloy™ trade name. Our products will meet AWS, ASME, TUV and CWB classifications.
Apply Now

Remote Customer Support

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Remote $900 - $950 per week MYA D ANDERSON

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Job Description

Full time Permanent

Our Office is looking for a responsible Customer Service/Office Clerk to join our team. This is a full-time position with regular office hours.

Responsibilities:
- Answer phone calls, communication with customers
- File and maintain documents, records, and reports
- Assist with data entry and record keeping
- Manage and update company databases

• The ability to multi-task and complete project on time
• Follow up with customers and vendors
• Customer Service Skills are key. You will be speaking to customers daily, answering calls, scheduling appointments and taking accurate messages



Skills:
- Proficient in file management and organization
- Strong typing skills with attention to detail
- Excellent phone etiquette and communication skills
- Familiarity with phone systems and office equipment
- Fluently in English and Russian languages

We offer competitive pay and a supportive work environment. If you are a motivated individual, we would love to hear from you.

Company Details

First Aid and Safety Patrol was chartered on March 28, 1938 by the dedicated volunteers of the Lebanon City Fire Department to provide care to city firefighters. A long history of continual growth, supplemented by the consolidation of several area ambulance services, has resulted in today’s comprehensive emergency medical services agency. Qualifications and openings for paramedics, emergency medical technicians, attendants, telecommunicators, and administration vary. We encourage anyone interested in joining us to fill out our short online application. Let us figure out how your talents, experience, and abilities could become a great fit for our organization
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Administrative Assistant

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Remote Industry Electric Systems

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Job Description

Full time Permanent

We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.

Administrative Assistant Responsibilities
  • Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
  • Providing real-time scheduling support by booking appointments and preventing conflicts.
  • Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
  • Screening phone calls and routing callers to the appropriate party.
  • Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
  • Greet and assist visitors.
  • Maintain polite and professional communication via phone, e-mail, and mail.
  • Anticipate the needs of others in order to ensure their seamless and positive experience.
Administrative Assistant Requirements
  • Associate’s Degree in a related field.
  • Prior administrative experience.
  • Excellent computer skills, especially typing.
  • Attention to detail.
  • Multilingual may be preferred or required.
  • Desire to be proactive and create a positive experience for others.


Company Details

Industry Electric is a specialty electronics supplier of heavy-duty electrical components such as terminals, wires, cable ties, fuses, battery accessories, heat shrinks, and much more! We are proud to be the trusted specialty electronics supplier for the biggest industries in the world, such as marine, aviation, auto, trucking, municipalities, medical electronics, food service equipment, among others. In addition, we do not set order minimums. We have a versatile customer base that is unique and covers some of the world’s leading OEM manufacturers to MRO businesses of all sizes.
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