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We are looking for a proactive and relationship-driven Customer Success Manager (CSM) to join our growing team. As a CSM, you will serve as the primary point of contact for a portfolio of clients, ensuring they receive exceptional support, value from our products/services, and a seamless experience throughout their journey.

Your mission is to drive customer satisfaction, retention, and growth by building trusted relationships, solving problems, and identifying opportunities for expansion.

• Own and manage relationships with a portfolio of customers, serving as their strategic advisor
• Onboard new clients, ensuring smooth product adoption and implementation
• Drive customer engagement and product usage through training, support, and communication
• Monitor account health and proactively address issues before they escalate
• Collaborate with Sales, Product, and Support teams to deliver an exceptional customer experience
• Identify upsell, cross-sell, and renewal opportunities in collaboration with the Sales team
• Analyze customer data and feedback to recommend improvements to product and service delivery
• Conduct regular check-ins (QBRs, calls, reports) to review progress, ROI, and goals
• Maintain up-to-date records in CRM systems (e.g., Salesforce, HubSpot)

• 2+ years of experience in Customer Success, Account Management, or a related client-facing role
• Strong interpersonal and communication skills (written & verbal)
• Highly organized with a proven ability to manage multiple accounts and priorities
• Comfortable with CRM and CS platforms (e.g., Salesforce, Gainsight, Zendesk, Intercom)
• Problem-solving mindset with a passion for helping others succeed
• Ability to work independently and cross-functionally in a fast-paced environment

We are looking for a detail-oriented and proactive Sales Coordinator to support our sales team by streamlining processes, managing client communications, and ensuring the smooth execution of sales activities. The ideal candidate is organized, tech-savvy, and able to manage multiple priorities in a fast-paced environment.

• Support sales representatives with administrative and operational tasks
• Coordinate and schedule sales meetings, calls, and client follow-ups
• Prepare and maintain sales documents such as quotes, proposals, and contracts
• Manage and update CRM systems (e.g., Salesforce, HubSpot)
• Track sales metrics and generate reports for management
• Assist with lead management, qualifying prospects, and routing inquiries
• Communicate with clients regarding product details, delivery timelines, and service updates
• Collaborate with marketing, operations, and finance teams to support end-to-end sales processes
• Handle data entry and ensure accuracy in all client and opportunity records
• Help onboard new sales hires with tools, processes, and training support

• Proven experience in a sales support, coordinator, or administrative role
• Strong written and verbal communication skills
• Excellent organizational and time-management abilities
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and tools like Excel, Google Workspace, or Microsoft 365
• Comfortable working independently and collaboratively
• Ability to multitask and meet deadlines under pressure
• High attention to detail and customer-service mindset

We are seeking a highly organized and proactive Remote Office Manager to oversee administrative operations, coordinate virtual workflows, and support team productivity across departments. The ideal candidate will be self-motivated, tech-savvy, and experienced in managing business functions in a fully remote environment.

• Manage and optimize daily remote office operations, tools, and workflows
• Oversee calendar scheduling, virtual meeting logistics, and team-wide communications
• Serve as the main point of contact for internal staff regarding office-related queries
• Assist with onboarding/offboarding processes and maintaining digital employee records
• Coordinate with IT, HR, and Finance departments to support organizational needs
• Track inventory of software licenses, equipment, and office budgets
• Organize virtual events, team-building activities, and internal communications
• Ensure compliance with remote work policies, procedures, and data security standards
• Monitor general email inboxes and route inquiries appropriately
• Assist executive leadership with administrative tasks and special projects

• Proven experience as an Office Manager, Administrative Manager, or similar role
• Excellent written and verbal communication skills
• Strong organizational, time management, and problem-solving abilities
• Proficient in tools like Google Workspace, Slack, Zoom, Asana, Notion, and Microsoft 365
• Ability to work independently and support a distributed team across time zones
• Familiarity with HR, IT, or basic accounting processes is a plus
• High level of discretion and professionalism

We are seeking a highly organized, proactive, and tech-savvy Remote Executive Assistant to support our executive team. The ideal candidate will be skilled in managing calendars, coordinating meetings, handling communications, and ensuring the smooth operation of day-to-day executive activities—while working independently in a remote environment.

• Manage and maintain the executive’s calendar, including scheduling appointments, meetings, and travel
• Handle confidential information with discretion
• Prepare and edit correspondence, reports, presentations, and other documents
• Coordinate meetings and take detailed meeting minutes
• Act as a liaison between the executive and internal/external stakeholders
• Monitor and manage email inbox; draft responses where appropriate
• Organize and maintain digital files and records
• Conduct research and compile data as needed
• Assist with personal tasks and errands, as requested (if applicable)
• Track and manage projects, deadlines, and action items

• Proven experience as an Executive Assistant, Virtual Assistant, or similar role
• Excellent written and verbal communication skills
• Strong organizational and time-management abilities
• Tech-savvy; proficient in Google Workspace (or Microsoft 365), Zoom, Slack, and project management tools like Asana, Trello, or Monday.com
• Ability to work independently with minimal supervision
• High level of discretion and confidentiality
• Comfortable working across different time zones, if required

• Experience supporting C-level executives
• Bachelor's degree or equivalent experience
• Familiarity with CRM software (e.g., Salesforce, HubSpot)
• Strong attention to detail and problem-solving skills

We are looking for an Accountant to manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets.

Accountant responsibilities include auditing financial documents and procedures, reconciling bank statements and calculating tax payments and returns. To be successful in this role, you should have previous experience with bookkeeping and a flair for spotting numerical mistakes.

• Manage all accounting transactions
• Prepare budget forecasts
• Publish financial statements in time
• Handle monthly, quarterly and annual closings
• Reconcile accounts payable and receivable
• Ensure timely bank payments
• Compute taxes and prepare tax returns
• Manage balance sheets and profit/loss statements
• Report on the company’s financial health and liquidity
• Audit financial transactions and documents
• Reinforce financial data confidentiality and conduct database backups when necessary
• Comply with financial policies and regulations

• Work experience as an Accountant
• Excellent knowledge of accounting regulations and procedures, including the Generally Accepted Accounting Principles (GAAP)
• Hands-on experience with accounting software like FreshBooks and QuickBooks
• Advanced MS Excel skills including Vlookups and pivot tables
• Experience with general ledger functions
• Strong attention to detail and good analytical skills
• BSc in Accounting, Finance or relevant degree

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Refer unresolved customer grievances to designated departments for further investigation.
• Review insurance policy terms to determine whether a particular loss is covered by insurance.
• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking: Talking to others to convey information effectively.
• Service Orientation: Actively looking for ways to help people.
• Persuasion: Persuading others to change their minds or behavior.
• Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Writing: Communicating effectively in writing as appropriate for the needs of the audience.
• Coordination: Adjusting actions in relation to others' actions.
• Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
• Negotiation: Bringing others together and trying to reconcile differences.

• Plan, direct, and coordinate all activities for the projects assigned to ensure objectives are accomplished safely within prescribed funding and scheduling parameters.
• Monitor and control project(s) budget and schedule.
• Prepare and report project(s) costs, progress, and forecasts.
• Establish and execute project work plans.
• Maintain open communication channels with client, regulator, or other stake holders.
• Prepare and submit pay applications, Requests for Information, Purchase Orders, Submittals, Change Orders, Claims, Request for Proposals, Request for Qualifications, and any other required project related communication.
• Coordinate with Operations Manager and General Superintendent the allocation of shared resources such as personnel and equipment.
• Serve as company representative at required project meetings or hearings and prepare documentation, as necessary.
• Perform in depth review of all essential elements of projects assigned to identify challenges to mitigate or opportunities to realize.
• Supervise work performed to ensure it meets company standards and quality plan.
• Review drawings and specifications for constructability, completeness, and accuracy.
• Supervision of Project Engineers, Superintendents and Foremen, as assigned.
• Promptly respond to project ad-hoc needs.
• Enforce safety policies and procedures.
• Ensure all on-site compliance with project procedures, safety program requirements, work rules and company policies.
• Apply expert level knowledge in heavy civil construction, materials, equipment, and risk management.
• Regular attendance required according to company policy to ensure crew can operate at normal efficiency level.
• Performs other related duties as assigned.

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent understanding of industry practices, processes, and standards.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with software/internet-based programs:
  • Primavera P6
  • HeavyJob
  • Microsoft
  • CMiC

• Plan, direct, and coordinate all activities for the projects assigned to ensure objectives are accomplished safely within prescribed funding and scheduling parameters.
• Monitor and control project(s) budget and schedule.
• Prepare and report project(s) costs, progress, and forecasts.
• Establish and execute project work plans.
• Maintain open communication channels with client, regulator, or other stake holders.
• Prepare and submit pay applications, Requests for Information, Purchase Orders, Submittals, Change Orders, Claims, Request for Proposals, Request for Qualifications, and any other required project related communication.
• Coordinate with Operations Manager and General Superintendent the allocation of shared resources such as personnel and equipment.
• Serve as company representative at required project meetings or hearings and prepare documentation, as necessary.
• Perform in depth review of all essential elements of projects assigned to identify challenges to mitigate or opportunities to realize.
• Supervise work performed to ensure it meets company standards and quality plan.
• Review drawings and specifications for constructability, completeness, and accuracy.
• Supervision of Project Engineers, Superintendents and Foremen, as assigned.
• Promptly respond to project ad-hoc needs.
• Enforce safety policies and procedures.
• Ensure all on-site compliance with project procedures, safety program requirements, work rules and company policies.
• Apply expert level knowledge in heavy civil construction, materials, equipment, and risk management.
• Regular attendance required according to company policy to ensure crew can operate at normal efficiency level.
• Performs other related duties as assigned.

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent understanding of industry practices, processes, and standards.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with software/internet-based programs:
  • Primavera P6
  • HeavyJob
  • Microsoft
  • CMiC

We are a dynamic team seeking a driven individual to join us in generating new sales opportunities. This role requires maintaining and developing relationships with current and prospective clients.

• Identify and cultivate new business opportunities through prospecting and networking.
• Maintain strong relationships with clients to understand their needs and provide solutions.
• Prepare and deliver presentations to potential clients to showcase our products and services.
• Negotiate contracts and close sales to meet or exceed targets.
• Collaborate with the marketing team to develop lead generation strategies.

• Bachelor’s degree in Business, Marketing, or related field.
• 2+ years of sales experience, preferably in a similar industry.
• Excellent verbal and written communication skills.
• Strong negotiation and closing skills.
• Ability to work independently and as part of a team.

• Prospecting
• Client Relationship Management
• Presentation Skills
• Negotiation Skills
• Sales Strategy Development

No specific certifications required.

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off
• Professional development opportunities

If you are enthusiastic about sales and eager to join a forward-thinking team, we encourage you to apply.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.