3,722,996 Jobs in the United States

Job Title: Customer Service Help Desk Representative

Location: Remote

Job Type: Full-Time / Part-Time

We are dedicated to providing exceptional service and support to our customers. We believe that every interaction is an opportunity to deliver outstanding value and create positive experiences. Our help desk team plays a crucial role in ensuring customer satisfaction, and we are looking for a passionate and skilled individual to join our growing team.

We are seeking a dynamic Customer Service Help Desk Representative to join our team. In this role, you’ll be the first point of contact for customers seeking technical assistance or support. You will assist with troubleshooting issues, answer inquiries, and provide guidance on our products and services, ensuring a seamless customer experience.

If you love solving problems, helping people, and working in a collaborative environment, this role is for you!

• Provide Technical Support: Respond to customer inquiries via phone, email, or chat, offering assistance with technical issues, account inquiries, and product troubleshooting.
• Problem-Solving: Analyze customer issues, investigate root causes, and offer solutions in a timely and efficient manner.
• Documentation & Reporting: Log and track customer interactions, document troubleshooting steps, and escalate unresolved issues to appropriate teams.
• Customer Education: Help customers understand and navigate our products/services by providing clear instructions and guidance.
• Collaboration: Work closely with cross-functional teams (engineering, sales, etc.) to resolve complex issues and enhance the customer experience.
• Maintain Knowledge Base: Stay up to date on product features, updates, and internal processes to provide accurate and current information to customers.

• Strong Communication Skills: Excellent written and verbal communication, with the ability to explain technical concepts clearly and concisely.
• Customer-Centric Mindset: Genuine passion for helping others, with a focus on providing top-tier customer service.
• Technical Aptitude: Basic troubleshooting and problem-solving skills, with the ability to learn new software/tools quickly. Experience with help desk software (e.g., Zendesk, Freshdesk) is a plus.
• Patience & Empathy: Ability to handle challenging customer interactions with professionalism and composure.
• Team Player: Willingness to collaborate and contribute to a positive team environment.
• Experience: Previous customer service or help desk experience is preferred, but not required. We are happy to train motivated candidates.

• Competitive Pay & Benefits: We offer a competitive salary along with [health benefits, retirement plans, paid time off, etc.].
• Flexible Work Options: [Remote, hybrid, or on-site opportunities].
• Growth Opportunities: At [Company Name], we are committed to supporting your career growth with professional development resources and internal promotion opportunities.
• Positive Work Culture: Join a team that values collaboration, creativity, and a healthy work-life balance.

This roles involve assisting customers by answering questions, resolving issues, and providing information about products or services. Common responsibilities include handling inquiries through phone, email, or chat, processing orders and returns, updating customer accounts, and ensuring a positive customer experience.

Key skills include strong verbal and written communication, problem-solving, active listening, patience, and the ability to multitask. Familiarity with customer service software or CRM systems is often expected, along with basic computer knowledge.

Entry-level roles may require little to no experience, while more advanced positions typically seek candidates with one to three years of experience in customer-facing environments such as retail, hospitality, or technical support.

Educational requirements usually include a high school diploma or GED. Some employers prefer candidates with an associate's or bachelor's degree in business, communications, or related fields. Certifications in customer service or communication can be an added advantage.

Essential skills are patience, listening, multitasking, and basic computer use.

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full stack developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.

Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.

• Staying abreast of developments in web applications and programming languages.

  Requirements:
• Degree in computer science.
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
• Proficiency with server-side languages such as Python, Ruby, Java, PHP, and .Net.
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.

Our Office is looking for a responsible Customer Service/Office Clerk to join our team. This is a full-time position with regular office hours.

Responsibilities:
- Answer phone calls, communication with customers
- File and maintain documents, records, and reports
- Assist with data entry and record keeping
- Manage and update company databases

• The ability to multi-task and complete project on time
• Follow up with customers and vendors
• Customer Service Skills are key. You will be speaking to customers daily, answering calls, scheduling appointments and taking accurate messages



Skills:
- Proficient in file management and organization
- Strong typing skills with attention to detail
- Excellent phone etiquette and communication skills
- Familiarity with phone systems and office equipment
- Fluently in English and Russian languages

We offer competitive pay and a supportive work environment. If you are a motivated individual, we would love to hear from you.

Customer Service Representative Job Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

• Benefits
  Life insurance
  Health insurance
  Dental insurance
  (401)k
  Meals or housing may be provided.
  Flexible working hours
  No previous experience required, company will train

  Continuous work and many projects going on all year round

  Lunch and housing provided if needed

• Full job description

  A reputable building contractor is looking for 60 siding installers to join our team. This position involves the complete installation of cladding and trim to the house’s drawings and specifications, ensuring high quality, code-compliant results. Projects typically take 4–7 days, with a 14-day turnaround time from the scheduled start date. We work around the clock and have projects ongoing throughout the year.

• Responsibilities

  Install vinyl, wood, or aluminum siding and trim per manufacturer specs and local codes
  Ensure installations are level, plumb, straight, and visually professional
  Use J-channel, flashing, and trim pieces as required
  Stagger seams and laps appropriately
  Work safely and follow OSHA guidelines at all times
  Coordinate with our team to confirm siding details (type, color, etc.)
  Prepare work areas by verifying sheathing, moisture barriers, and blocking are in place

• Requirements

  Proven experience in residential siding installation
  Knowledge of local building codes and OSHA safety standards
  Own tools, equipment, and crew
  Liability insurance and appropriate licensing
  

Our growing company is currently searching for a highly-analytical and professional Insurance Agent to join our team. If you’re a talented and sales-minded professional with a passion for the insurance industry, then we’re interested in you. Your chief goal as our Insurance Agent will be to generate new business by contacting potential customers and building lasting relationships.

• Calculate dividends and create payment methods.
• Establish a collaborative relationship with prospective clients from various sources such as networking, cold calling, and referrals.
• Distribute policy proceeds after a claim is submitted and approved.
• Recommend risk management strategies that fit clients' personal risk profiles.
• Prepare and present detailed reports on the progress of initiatives to management.
• Complete administrative tasks including maintaining records and handling policy renewals.
• Track insurance claims to ensure client and company satisfaction.
• Describe the advantages and disadvantages of different policies to promote the sale of insurance plans.
• Create and implement marketing strategies to compete with other individuals or insurance companies.
• Respond to clients’ insurance-related questions and issues.

• Bachelor’s degree in Economics, Business or relevant field.
• A minimum of 3 years’ experience in insurance sales or similar role.
• In-depth knowledge of the different types of insurance plans including vehicle, home, and business.
• Outstanding interpersonal and negotiation skills.
• Proficient in computers and statistical analysis software.
• Excellent written and verbal communication skills.

We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.

Administrative Assistant Responsibilities:

• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
• Providing real-time scheduling support by booking appointments and preventing conflicts.
• Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
• Screening phone calls and routing callers to the appropriate party.
• Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
• Greet and assist visitors.
• Maintain polite and professional communication via phone, e-mail, and mail.
• Anticipate the needs of others in order to ensure their seamless and positive experience.

• Associate’s Degree in a related field.
• Prior administrative experience.
• Excellent computer skills, especially typing.
• Attention to detail.
• Multilingual may be preferred or required.
• Desire to be proactive and create a positive experience for others.

We are searching for a sharp payroll assistant to ensure that staff members are compensated for their work. The payroll assistant will be required to gather all information pertaining to work patterns and salary deductions, and to ensure that this is captured accurately on our payroll software.

• Gathering and examining timesheets to ensure their validity.
• Entering start and end times onto the payroll software.
• Capturing approved annual and sick leave.
• Ensuring that compensation for overtime work is calculated at the appropriate rate and that annual leave is calculated accordingly, if applicable.
• Confirming that legally-mandated and optional deductions have been processed correctly.
• Preparing and distributing hard copy or electronic paychecks.
• Performing all tasks well before the pay run to ensure that staff members are compensated and notified on time.
• Addressing queries about payroll-related issues.
• Working to resolve discrepancies in payments as a matter of urgency.

• High school diploma.
• Completion of a bookkeeping or similar course is highly advantageous.
• Previous experience as a Payroll Assistant, preferably within a company of a similar size.
• Familiarity with payroll software.
• Excellent data entry, data cleaning, and math skills.
• Knowledge of legislation and procedures pertaining to salary deductions.
• Capacity to keep track of numerous ongoing tasks.
• Adherence to all prescribed ethical guidelines, including confidentiality.
• Strong sense of integrity.