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We are seeking a detail-oriented and organized individual to join our Insurance Compliance team at UnitedHealth Group as an Insurance Compliance Assistant. In this role, you will be responsible for assisting in ensuring that our company complies with all insurance regulations and guidelines. If you have a strong attention to detail and a passion for ensuring compliance, we want to hear from you!

• Assist in conducting audits to ensure compliance with insurance regulations
• Review and analyze insurance policies and procedures
• Assist in developing and implementing compliance training programs
• Prepare reports and documentation for regulatory agencies
• Monitor changes in insurance laws and regulations

• Bachelor's degree in Business, Finance, or related field
• 1-2 years of experience in insurance compliance or related field
• Strong understanding of insurance regulations and guidelines
• Excellent organizational and time management skills
• Ability to work independently and as part of a team

If you are looking to take the next step in your career and make a difference in the insurance compliance field, apply now to join our dynamic team at UnitedHealth Group!

Join our dynamic team at UnitedHealth Group as a Data Analyst, where you will play a crucial role in transforming data into actionable insights that drive business decisions and improve outcomes for our customers. As a Data Analyst, you will work closely with cross-functional teams to analyze complex data sets, develop statistical models, and provide strategic recommendations to enhance operational efficiency.

• Collect and analyze data from various sources to identify trends and patterns
• Develop and maintain data models, algorithms, and dashboards
• Generate reports and visualizations to communicate findings to stakeholders
• Collaborate with business partners to understand their data needs and provide analytical support
• Conduct ad-hoc analysis to address specific business questions and challenges

• Bachelor's degree in Statistics, Mathematics, Computer Science, or related field
• 2+ years of experience in data analysis or related field
• Proficiency in SQL, Python, R, or other programming languages
• Strong analytical and problem-solving skills
• Excellent communication and presentation abilities

If you are a data-driven professional with a passion for turning data into actionable insights, we want to hear from you! Apply now to join our team at UnitedHealth Group and make a meaningful impact on healthcare.

We are seeking a highly organized and proactive Virtual Assistant to support our team in various administrative tasks. The ideal candidate will possess strong clerical skills and have experience in office management, customer service, and personal assistance. This role is perfect for someone who thrives in a remote work environment and is adept at managing multiple tasks efficiently. bilingual in Spanish is a plus.

Responsibilities

• Provide administrative support to team members, including scheduling meetings and managing calendars.
• Handle front desk duties virtually, including greeting clients and managing inquiries.
• Perform clerical tasks such as data entry, document preparation, and transcribing notes.
• Assist with customer service inquiries via email or chat, ensuring a positive experience for all clients.
• Manage office supplies and maintain organization within digital files and documents.
• Utilize Microsoft Teams for document creation, spreadsheets, and presentations as needed.
• Collaborate with team members on projects and provide updates on task progress.

Skills

• Strong organizational skills with the ability to prioritize tasks effectively.
• Experience in front desk operations or similar office environments is preferred.
• Proficient in clerical duties and familiar with office management practices.
• Excellent customer service skills with a friendly demeanor.
• Ability to transcribe information accurately and efficiently.
• Experience as a personal assistant is a plus.
• Proficiency in Microsoft Teams is essential.

If you are a motivated individual looking to contribute to a dynamic team while working remotely, we encourage you to apply for this exciting opportunity as a Virtual Assistant.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Schedule:

• Day shift
• Monday to Friday
• No weekends

We are looking for an Accountant to manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets.

Accountant responsibilities include auditing financial documents and procedures, reconciling bank statements and calculating tax payments and returns. To be successful in this role, you should have previous experience with bookkeeping and a flair for spotting numerical mistakes.

• Manage all accounting transactions
• Prepare budget forecasts
• Publish financial statements in time
• Handle monthly, quarterly and annual closings
• Reconcile accounts payable and receivable
• Ensure timely bank payments
• Compute taxes and prepare tax returns
• Manage balance sheets and profit/loss statements
• Report on the company’s financial health and liquidity
• Audit financial transactions and documents
• Reinforce financial data confidentiality and conduct database backups when necessary
• Comply with financial policies and regulations

• Work experience as an Accountant
• Excellent knowledge of accounting regulations and procedures, including the Generally Accepted Accounting Principles (GAAP)
• Hands-on experience with accounting software like FreshBooks and QuickBooks
• Advanced MS Excel skills including Vlookups and pivot tables
• Experience with general ledger functions
• Strong attention to detail and good analytical skills
• BSc in Accounting, Finance or relevant degree

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Refer unresolved customer grievances to designated departments for further investigation.
• Review insurance policy terms to determine whether a particular loss is covered by insurance.
• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking:  Talking to others to convey information effectively.
• Service Orientation:  Actively looking for ways to help people.
• Persuasion:  Persuading others to change their minds or behavior.
• Reading Comprehension:  Understanding written sentences and paragraphs in work related documents.
• Critical Thinking:  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Writing: Communicating effectively in writing as appropriate for the needs of the audience.
• Coordination:  Adjusting actions in relation to others' actions.
• Social Perceptiveness:  Being aware of others' reactions and understanding why they react as they do.
• Negotiation: Bringing others together and trying to reconcile differences.

The Service Appointment Scheduler will perform various duties including making appointments for clients, handling desk calls, correspondences and attending to customers.

While you take care of our customers, we will take care of you!

FULL-TIME BENEFITS:

Flexible work schedule - 5 day work week!

Opportunities for advancement - we love to promote from within the organization!

401K with a 5% employer match

Medical, dental, and vision insurance

Generous paid time off - 80 hours after 1 year of service

Paid uniforms and Name Badges

Employee assistance program

Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Answer phone calls and respond to caller inquiries regarding appointments or general information

Schedule appointments in accordance with the timing needs of callers and staff availability

Route calls to relevant department or personnel

Inform customers of special programs/incentives

Making follow up phone calls to service customers

Calling and confirming service appointments

Greet customers entering the reception cordially and guide them to the relevant location depending on the purpose of their visit

Scanning and filing documents

Performs other related duties as assigned

We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities.

Administrative Assistant responsibilities include making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. If you also have previous experience as a Secretary or Executive Administrative Assistant and familiarity within our industry, we’d like to meet you.

Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our office.

• Answer and direct phone calls
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers
• Maintain contact lists
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Act as the point of contact for internal and external clients
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

• Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• High School degree; additional qualification as an Administrative assistant or Secretary will be a plus

Our company is seeking to hire a skilled software developer to help with the development of our current projects. Your duties will primarily revolve around building software by writing code, as well as modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. You will also be involved in directing system testing and validation procedures, and also working with customers or departments on technical issues including software system design and maintenance.

To be successful in this role, you will need extensive knowledge of programming languages and the software development life-cycle. A bachelor's degree in computer science or related degree is required.

• Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
• Directing system testing and validation procedures.
• Directing software programming and documentation development.
• Consulting with departments or customers on project status and proposals.
• Working with customers or departments on technical issues including software system design and maintenance.
• Analyzing information to recommend and plan the installation of new systems or modifications of an existing system.
• Consulting with engineering staff to evaluate software hardware interfaces and develop specifications and performance requirements.
• Designing and developing software systems using scientific analysis and mathematical models to predict and measure outcomes and design consequences.
• Preparing reports on programming project specifications, activities, or status.
• Conferring with project managers to obtain information on limitations or capabilities.

• Bachelor's degree in computer science or related degree.
• Knowledge of the software development life-cycle.
• The desire to work in a fast-paced environment.
• Ability to develop unit testing of code components or complete applications.
• Creativity is always a plus.
• Must be a full-stack developer and understand concepts of software engineering.
• Experience working on a variety of software development projects.
• Deep programming language knowledge.

We are looking for a detail-oriented and customer-focused Live Chat Specialist to join our remote support team. In this role, you will be the first point of contact for customers via live chat, providing real-time assistance, answering inquiries, resolving issues, and delivering a positive customer experience.

• Respond to customer inquiries in a timely, accurate, and professional manner via live chat.
• Provide product/service information, troubleshoot problems, and resolve complaints efficiently.
• Escalate complex issues to appropriate departments when necessary.
• Maintain up-to-date knowledge of company products, services, policies, and procedures.
• Accurately document all customer interactions in the system.
• Meet or exceed performance metrics (e.g., response time, customer satisfaction, resolution rate).
• Collaborate with team members to improve the customer experience and internal processes.
  
  What We Offer:
• Competitive hourly wage or salary
• Flexible remote work environment
• Paid training and growth opportunities
• Supportive team and positive culture
  
  Qualifications:
• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Prior experience in customer service, especially in a live chat or remote setting, is a plus.
• Excellent written communication skills.
• Strong problem-solving skills and attention to detail.