Health and Wellness Coach

Premium Job
23803 Petersburg $40000 - $100000 per year JJA LEGACY CONSULTANTS LLC

Posted 25 days ago

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Job Description

Full time Permanent
Job Summary:

We are seeking a compassionate, knowledgeable, and proactive Health and Wellness Coach to join our team. The successful candidate will work one-on-one and in group settings to support clients in achieving their personal health goals through behavioral change, lifestyle improvement, and evidence-based wellness practices.

Key Responsibilities:
  • Conduct individual health assessments and wellness consultations.
  • Develop personalized health and wellness plans based on clients’ needs and goals.
  • Coach clients in areas such as nutrition, physical activity, stress management, sleep, and weight management.
  • Monitor progress and adjust plans to ensure ongoing improvement and client engagement.
  • Facilitate wellness workshops, group coaching sessions, or webinars.
  • Collaborate with healthcare providers, HR teams, or fitness professionals as needed.
  • Maintain accurate client records in compliance with confidentiality standards.
  • Stay updated on the latest research in wellness, nutrition, fitness, and behavior change.
Qualifications:
  • Bachelor’s degree in Health Coaching, Nutrition, Psychology, Exercise Science, Public Health, or a related field (Master’s preferred).
  • Certification from an accredited coaching program (e.g., NBC-HWC , ACE Health Coach , IIN , etc.).
  • 1–3 years of experience in health coaching or wellness program facilitation.
  • Strong interpersonal and motivational skills.
  • Knowledge of behavior change models (e.g., Transtheoretical Model, Motivational Interviewing).
  • Proficiency with digital health platforms, coaching software, or CRM tools is a plus.
Preferred Skills:
  • Bilingual or multilingual abilities.
  • Experience working with diverse populations or chronic disease prevention.
  • CPR/First Aid certification (if applicable to the role).
Work Environment & Schedule:
  • [On-site / Remote / Hybrid]
  • Flexible schedule with some evenings or weekends required, depending on client needs.
Benefits:
  • Health, dental, and vision insurance
  • Paid time off and wellness days
  • Continuing education or certification reimbursement
  • Employee wellness perks (e.g., gym membership, mindfulness apps)

Company Details

Our service includes assessing your Credit Bureau reports, creating a strategy to improve your credit health, draft letters to be addressed to the bureaus, and more. We have been trained on recent laws, statutes, and credit reporting practices. We also know what items on your report affect your score the most.
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Health Coach - Remote

23214 Richmond, Virginia Sharecare

Posted 6 days ago

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Job Description

Job Description:

Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit?

Job Summary:

Start Date: Monday, September 15th, 2025

Shift: Monday - Friday: Must be open to any shift between the hours of 10:30am - 9:00pm CST.

It is required to work every fourth Saturday from 8:00am-4:30pm CST

Training: Training will be a duration of 6 weeks from 8am - 4:30pm CST

*Due to the structured training schedule, new hires are unable to miss any days of training.

Compensation: Hourly Rate: $21.50 or $25 including certification through NBC-HWC or CHES only

The Health Coach is part of a multi-disciplinary team that is responsible for improving both the individual health and wellness of program participants and the overall health status of a client's population. The Health Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / elimination of identified risk factors. A Health Coach is supervised by an Operations Coach Manager.

Essential Job Functions:

Participating in the following types of telephonic calls:

  • Engagement (inbound and outbound)- contacting eligible participants to inform them of the program offering and enroll them in the program

  • Coaching (inbound and outbound)- providing individualized behavior change coaching to reduce or eliminate high risk behaviors and encourage adoption of habits that are conducive to a higher quality of life

  • Chase (outbound)- reaching out to members who are enrolled in coaching, but do not have a scheduled call

  • Coordinate delivery of services and care with other members of a multi-disciplinary care team, including nurses, pharmacists and external vendors.

  • Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers.

  • Adhere to a schedule and caseload to support success and connectivity of member interaction.

  • Caseloads may be a 1:1 model or team based. This is determined by the business/client need.

  • Participate in daily and monthly meetings for updates and to present findings and insight

  • Note and track the members' progress and efficacy of program

Specific Skills/ Attributes:

  • Effective interpersonal and communication skills required

  • Understand directions and communicate/respond to inquiries

  • Enthusiastically inspires members to change behaviors and to see possibilities

  • Ability to learn to coach effectively using motivational interviewing

  • Flexibility to work any shift (typically an evening shift) or change shifts based on business needs. This also includes availability to work rotating Saturdays

Qualifications:

  • Bachelor's degree in health-related field required (i.e., Psychology, Nutrition, Exercise Science, etc.) In specific cases, NBHWC certification might substitute for the "health -related" part of the completed 4-year degree

  • 1 -2 years of related experience required; experience in a customer service role preferred

  • Experience with benchmarks and contact center metrics preferred, including adherence to schedule

  • Proficiency in computer data entry and Microsoft Office

  • Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data, for extended periods of time

  • Knowledge ability to quickly learn information around lifestyle related topics such as: smoking cessation, weight management, nutrition, exercise, stress reduction and sleep desired

  • Ability to work independently and prioritize a moderate workload with minimal supervision

  • Adaptability to schedule changes on an as-need basis

  • Ability to multitask with members and operationally with managers and support staff

  • Hard-wired internet connection is necessary as WIFI is not permitted

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

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Health Coach - Remote

23274 Richmond, Virginia Sharecare

Posted 17 days ago

Job Viewed

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Job Description

**Job Description:**
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit? Summary:**
**Start Date:** Monday, September 15th, 2025
**Shift:** Monday - Friday: Must be open to any shift between the hours of 10:30am - 9:00pm CST.
It is required to work every fourth Saturday from 8:00am-4:30pm CST
**Training:** Training will be a duration of 6 weeks from 8am - 4:30pm CST
**_*Due to the structured training schedule, new hires are unable to miss any days of training._**
**Compensation:** Hourly Rate: $21.50 or $25 including certification through NBC-HWC or CHES only
The Health Coach is part of a multi-disciplinary team that is responsible for improving both the individual health and wellness of program participants and the overall health status of a client's population. The Health Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / elimination of identified risk factors. A Health Coach is supervised by an Operations Coach Manager.
**Essential Job Functions:**
Participating in the following types of telephonic calls:
+ Engagement (inbound and outbound)- contacting eligible participants to inform them of the program offering and enroll them in the program
+ Coaching (inbound and outbound)- providing individualized behavior change coaching to reduce or eliminate high risk behaviors and encourage adoption of habits that are conducive to a higher quality of life
+ Chase (outbound)- reaching out to members who are enrolled in coaching, but do not have a scheduled call
+ Coordinate delivery of services and care with other members of a multi-disciplinary care team, including nurses, pharmacists and external vendors.
+ Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers.
+ Adhere to a schedule and caseload to support success and connectivity of member interaction.
+ Caseloads may be a 1:1 model or team based. This is determined by the business/client need.
+ Participate in daily and monthly meetings for updates and to present findings and insight
+ Note and track the members' progress and efficacy of program
**Specific Skills/ Attributes:**
+ Effective interpersonal and communication skills required
+ Understand directions and communicate/respond to inquiries
+ Enthusiastically inspires members to change behaviors and to see possibilities
+ Ability to learn to coach effectively using motivational interviewing
+ Flexibility to work any shift (typically an evening shift) or change shifts based on business needs. This also includes availability to work rotating Saturdays
**Qualifications:**
+ Bachelor's degree in health-related field required (i.e., Psychology, Nutrition, Exercise Science, etc.) In specific cases, NBHWC certification might substitute for the "health -related" part of the completed 4-year degree
+ 1 -2 years of related experience required; experience in a customer service role preferred
+ Experience with benchmarks and contact center metrics preferred, including adherence to schedule
+ Proficiency in computer data entry and Microsoft Office
+ Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data, for extended periods of time
+ Knowledge ability to quickly learn information around lifestyle related topics such as: smoking cessation, weight management, nutrition, exercise, stress reduction and sleep desired
+ Ability to work independently and prioritize a moderate workload with minimal supervision
+ Adaptability to schedule changes on an as-need basis
+ Ability to multitask with members and operationally with managers and support staff
+ Hard-wired internet connection is necessary as WIFI is not permitted
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
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Licensed Mental Health Coach

23274 Richmond, Virginia Pearl Interactive Network

Posted 17 days ago

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Job Description

**Pearl Interactive Network is seeking Licensed Mental Health Coaches to support future remote contact center operations.**
The **Licensed Mental Health Coach (LMHC)** provides specialized, one-on-one coaching support to individuals transitioning between psychological health care providers or initiating new mental health care services. Using a strengths-based and motivational approach, the LC helps clients identify barriers, set goals, and stay engaged in their care journey. Coaching is primarily conducted via scheduled phone sessions, designed to promote continuity of care and long-term well-being.
**Operating Hours:** 18/6 Operations
**Technical Equipment and Remote Office Requirements:**
1. Broadband internet connection with a minimum download speed of 25 Mbps and upload speed of 5 Mbps. No Satellite Connections. **Test your network at speed.cloudflare.com to verify before you apply.**
2. Ethernet cable access. Wi-Fi-only connectivity is prohibited.
3. Private and secure workspace within your home. Away from noise and distractions.
4. Computer equipment, monitor, and headset provided.
**Essential Duties and Responsibilities :**
+ Deliver telephonic coaching sessions on a regular basis (e.g., weekly or per client preference).
+ Utilize motivational interviewing and other coaching techniques to support behavioral change and personal growth.
+ Identify and help clients overcome barriers to initiating or maintaining psychological health care.
+ Assist clients with setting achievable goals and task planning to promote accountability and follow-through.
+ Provide emotional support, education, and resource navigation to empower client self-efficacy and engagement.
+ Maintain thorough and timely documentation of client interactions, goals, progress, and outcomes.
+ Collaborate with other team members or referring providers as appropriate to support continuity of care.
+ Ensure all interactions maintain confidentiality and are conducted in alignment with ethical and clinical standards.
**Education and/or Work Experience Requirements:**
+ Master's degree in psychology, counseling, social work, behavioral health or related mental health field.
+ Active licensure (e.g., LCSW, LPC, LMFT, LCPC, LMHC) in good standing.
+ Minimum of 2 years of relevant experience providing coaching, therapy, or counseling services.
+ Training or experience in motivational interviewing and client-centered coaching techniques.
+ Excellent communication, listening, and interpersonal skills.
+ Comfortable with remote, telephonic service delivery and technology platforms.
**Physical Requirements:**
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The employee is regularly required to sit for prolonged periods of time. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.
**Background Investigation or DoD Clearance, Suitability, and Skills Assessments Required**
_The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Pearl management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary._
**_Pearl Interactive Network, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability._**
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Health and Wellbeing Coach

23214 Richmond, Virginia MAXIMUS

Posted today

Job Viewed

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Job Description

Description & Requirements

This role is based in Buckinghamshire so you need to live within a commutable distance.

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The Health and Wellbeing Coach provides personalised support to individuals to empower them take control of their own health and wellbeing with a focus on lifestyle behaviour change, inclusive but not limited to the core areas of:

  • Healthy Eating and Nutrition
  • Smoking Cessation
  • Physical Activity
  • Weight Management
  • Alcohol consumption
  • NHS Health Checks (outreach)
As a Health and Wellbeing Coach, you will facilitate people in establishing and attaining health-promoting goals, set by the person to change lifestyle-related behaviours, with the intent of reducing health risks, improving self-management of chronic conditions, and improving quality of life. The Health and Wellbeing Coach is also responsible for delivering face-to-face, telephonic, and digital health coaching support to individuals from a wide range of community and healthcare settings via a combination of one-to-one and group-based support in line with need, location and offer.

To provide a health coaching service for eligible participants that supports people to gain and use the knowledge, skills, and confidence to become active participants in their health and wellbeing so that they can reach their self-identified health and wellbeing goals, including, but not limited to:
  • Triage and assessment
  • Agenda setting
  • Lifestyle behaviour change support to (e.g.) stop smoking, move more, achieve a healthy weight/diet, reduce alcohol consumption levels.
  • Problem solving
  • Motivational interviewing
  • Goal setting
  • Signposting
Delivery multi-channel, personalised health coaching support to individuals and groups in line with their needs and preferences including:
  • Face-to-face, telephonic, and digital health coaching
  • Multi-mix communications methods including in-app messaging, text, and email.
  • Share helpful and supportive resources in line with goal, stage of journey, confidence, and motivation.
  • Advocate the use of behaviour tracking tools (online or offline)
  • Appraise individuals and population caseloads daily to ensure participants are provided with the right intensity and frequency of support to drive sustained behaviour change.
  • A strength-based approach, that maximising opportunities to utilise local community assets and efficient utilisation of the wider health and wellbeing economy.
To deliver services in line with quality standards, national / government guidelines, and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services.

Support with outreach community engagement work inclusive, but not limited to:
  • Screening services (e.g., NHS Health Checks)
  • Community and stakeholder events
  • External meetings and networks
  • Roadshows and pop-ups
To deliver services in line with quality standards, national / government guidelines and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services.

Work in line with business and contract performance requirements including:
  • Implementing Standard Operating Procedures (SOP)
  • Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding.
  • Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development.
  • A proactive approach to supervision and training with a demonstrated commitment to personal development, achievement of quality standards, high performance in line with agreed objectives and Key Performance Indicators KPIs
To ensure accurate reporting and data collection in line with contractual and case management system requirements to ensure:
  • Caseloads can be managed efficiently, effectively and at scale.
  • Team members are able to support in population behaviour change as required and in line with need
  • Wider informal and formal care givers / specialists can complement and enhance the behaviour change journey
  • Service users / participants only have to tell their story once and where behaviour changes occur sequentially or concurrently, we are able to offer a comprehensive and coordinated supportive services
  • Data audits accurately capture activity, productivity, utilisation, and outcomes.
Salary Non-London: £23,700 - 28,700

Qualifications & Experience

Essential
  • Relevant health coaching qualification or an accredited health coaching skills programme.
  • A minimum of six months of direct health coaching delivery
  • Experience in delivering behaviour change interventions for specific lifestyle related issues (e.g., smoking cessation, physical activity, NHS Health Checks, weight management, alcohol reduction)
  • Evidence of supporting vulnerable individuals through a change process
  • Experience of caseload management demonstrated via the use of a Case Management System
  • Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace.
  • Experience of supporting vulnerable individuals through a change process
  • Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard.
  • Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable:
  • Membership of professional body (ICF, EMCC, AoC, UKHCA)
  • Experience of managing and supervising individuals and teams.
  • Educated to degree level in a relevant subject e.g., Psychology, Behavioural Science etc.
  • Experience of supporting people remotely / telephonically / digitally
  • Evidence of working with individuals with long term health conditions
Individual Competencies

Essential
  • A strong understanding of the social determinants of health
  • A strong understanding of population-based approaches including segmentation and risk stratification.
  • A strong understanding of behaviour change principles and methodology including the COM-B model and behaviour change wheel.
  • Excellent oral and written communication skills with people from a wide variety of backgrounds.
  • Demonstrable core skills and competencies as set out in best practice standards including:
    • Select and apply a range of health coaching models, conversation frames and techniques.
    • Detailed knowledge of the core concepts and principles of personalisation, patient activation, health behaviour change, self efficacy, intrinsic motivation, and assets-based approaches.
    • Detailed understanding of self management support and associated techniques.
    • Advanced skills development incorporating practice, reflection and planning for the application of learning to practice.
  • Excellent internal and external stakeholder engagement and management.
  • Good understanding of principles of confidentiality and safeguarding.
  • Strong written and verbal communication skills with the ability capture essential information that supports effective case management.
  • A strong track record of interpersonal relationships including the ability to build, develop and maintain relationships.
  • Effective caseload management inclusive of accurate data collection, data entry, timely recording, and delivery against agreed Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs).
  • Confident in the use of evolving digital technologies to support people through behaviour change processes.
  • The ability to manage time independently and effectively and work to deadlines.
  • Effective safe and sensitive data management in line with information security standards.
  • Excellent Microsoft Office skills and ability to learn quickly when using news systems and processes.
  • Commitment to personal development / training.
  • Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age.
  • Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements.

Desirable
  • Experience of delivery health screening services (e.g., NHS Health Check)
  • Effective delivery of programmes in line with contractual requirements and SLAs.
Key Business Priorities

Internal
  • Co-workers, managers, and wider team
  • Health Division colleagues
  • Maximus central division
  • Maximus companies and associates
  • Colleague forums
External
  • Local Authority
  • Integrated Care Partnerships / Boards
  • Community and Voluntary sector
  • Population being served / supported
  • Sub-contractors and key partners
  • Community stakeholders
  • Co-location cooperatives
  • Venue providers
  • Healthcare settings including GP Practices / Primary Care Networks

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary

£

24,570.00

Maximum Salary



28,700.00
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Health and Wellbeing Coach

23173 Richmond, Virginia Maximus

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent
Description & Requirements

This role is based in Buckinghamshire so you need to live within a commutable distance.

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The Health and Wellbeing Coach provides personalised support to individuals to empower them take control of their own health and wellbeing with a focus on lifestyle behaviour change, inclusive but not limited to the core areas of:

  • Healthy Eating and Nutrition
  • Smoking Cessation
  • Physical Activity
  • Weight Management
  • Alcohol consumption
  • NHS Health Checks (outreach)

As a Health and Wellbeing Coach, you will facilitate people in establishing and attaining health-promoting goals, set by the person to change lifestyle-related behaviours, with the intent of reducing health risks, improving self-management of chronic conditions, and improving quality of life. The Health and Wellbeing Coach is also responsible for delivering face-to-face, telephonic, and digital health coaching support to individuals from a wide range of community and healthcare settings via a combination of one-to-one and group-based support in line with need, location and offer.

To provide a health coaching service for eligible participants that supports people to gain and use the knowledge, skills, and confidence to become active participants in their health and wellbeing so that they can reach their self-identified health and wellbeing goals, including, but not limited to:

  • Triage and assessment
  • Agenda setting
  • Lifestyle behaviour change support to (e.g.) stop smoking, move more, achieve a healthy weight/diet, reduce alcohol consumption levels.
  • Problem solving
  • Motivational interviewing
  • Goal setting
  • Signposting

Delivery multi-channel, personalised health coaching support to individuals and groups in line with their needs and preferences including:

  • Face-to-face, telephonic, and digital health coaching
  • Multi-mix communications methods including in-app messaging, text, and email.
  • Share helpful and supportive resources in line with goal, stage of journey, confidence, and motivation.
  • Advocate the use of behaviour tracking tools (online or offline)
  • Appraise individuals and population caseloads daily to ensure participants are provided with the right intensity and frequency of support to drive sustained behaviour change.
  • A strength-based approach, that maximising opportunities to utilise local community assets and efficient utilisation of the wider health and wellbeing economy.

To deliver services in line with quality standards, national / government guidelines, and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services.

Support with outreach community engagement work inclusive, but not limited to:

  • Screening services (e.g., NHS Health Checks)
  • Community and stakeholder events
  • External meetings and networks
  • Roadshows and pop-ups

To deliver services in line with quality standards, national / government guidelines and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services.

Work in line with business and contract performance requirements including:

  • Implementing Standard Operating Procedures (SOP)
  • Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding.
  • Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development.
  • A proactive approach to supervision and training with a demonstrated commitment to personal development, achievement of quality standards, high performance in line with agreed objectives and Key Performance Indicators KPIs

To ensure accurate reporting and data collection in line with contractual and case management system requirements to ensure:

  • Caseloads can be managed efficiently, effectively and at scale.
  • Team members are able to support in population behaviour change as required and in line with need
  • Wider informal and formal care givers / specialists can complement and enhance the behaviour change journey
  • Service users / participants only have to tell their story once and where behaviour changes occur sequentially or concurrently, we are able to offer a comprehensive and coordinated supportive services
  • Data audits accurately capture activity, productivity, utilisation, and outcomes.

Salary Non-London: £23,700 - 28,700

Qualifications & Experience

Essential

  • Relevant health coaching qualification or an accredited health coaching skills programme.
  • A minimum of six months of direct health coaching delivery
  • Experience in delivering behaviour change interventions for specific lifestyle related issues (e.g., smoking cessation, physical activity, NHS Health Checks, weight management, alcohol reduction)
  • Evidence of supporting vulnerable individuals through a change process
  • Experience of caseload management demonstrated via the use of a Case Management System
  • Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace.
  • Experience of supporting vulnerable individuals through a change process
  • Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard.
  • Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable:
  • Membership of professional body (ICF, EMCC, AoC, UKHCA)
  • Experience of managing and supervising individuals and teams.
  • Educated to degree level in a relevant subject e.g., Psychology, Behavioural Science etc.
  • Experience of supporting people remotely / telephonically / digitally
  • Evidence of working with individuals with long term health conditions

Individual Competencies

Essential

  • A strong understanding of the social determinants of health
  • A strong understanding of population-based approaches including segmentation and risk stratification.
  • A strong understanding of behaviour change principles and methodology including the COM-B model and behaviour change wheel.
  • Excellent oral and written communication skills with people from a wide variety of backgrounds.
  • Demonstrable core skills and competencies as set out in best practice standards including:
    • Select and apply a range of health coaching models, conversation frames and techniques.
    • Detailed knowledge of the core concepts and principles of personalisation, patient activation, health behaviour change, self efficacy, intrinsic motivation, and assets-based approaches.
    • Detailed understanding of self management suppor t and associated techniques.
    • Advanced skills development incorporating practice, reflection and planning for the application of learning to practice.

  • Excellent internal and external stakeholder engagement and management.
  • Good understanding of principles of confidentiality and safeguarding.
  • Strong written and verbal communication skills with the ability capture essential information that supports effective case management.
  • A strong track record of interpersonal relationships including the ability to build, develop and maintain relationships.
  • Effective caseload management inclusive of accurate data collection, data entry, timely recording, and delivery against agreed Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs).
  • Confident in the use of evolving digital technologies to support people through behaviour change processes.
  • The ability to manage time independently and effectively and work to deadlines.
  • Effective safe and sensitive data management in line with information security standards.
  • Excellent Microsoft Office skills and ability to learn quickly when using news systems and processes.
  • Commitment to personal development / training.
  • Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age.
  • Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements.

Desirable

  • Experience of delivery health screening services (e.g., NHS Health Check)
  • Effective delivery of programmes in line with contractual requirements and SLAs.

Key Business Priorities

Internal

  • Co-workers, managers, and wider team
  • Health Division colleagues
  • Maximus central division
  • Maximus companies and associates
  • Colleague forums

External

  • Local Authority
  • Integrated Care Partnerships / Boards
  • Community and Voluntary sector
  • Population being served / supported
  • Sub-contractors and key partners
  • Community stakeholders
  • Co-location cooperatives
  • Venue providers
  • Healthcare settings including GP Practices / Primary Care Networks

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary

£

24,570.00

Maximum Salary

28,700.00

Apply Now
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